Document management specialist jobs in New York, New YorkCreate job alerts

Prime Staffing is seeking a travel nurse RN Med Surg for a travel nursing job in New York City, New York. Job Description & Requirements • Specialty: Med Surg, • Discipline: RN, • Start Date: 05/25/2026, • Duration: 14 weeks, • 36 hours per week, • Shift: 12 hours Prime Staffing Job ID #36455620. Pay package is based on 12 hour shifts and 36.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Wound Care,07:00:00-19:00:00 About Prime Staffing At Prime Staffing, we understand the importance of finding the perfect fit for both our clients and candidates. Prime Staffing utilizes a unique matchmaking approach, providing the most qualified contingent staffing to our clients, and the most competitive contracts to our workforce. Our experienced team takes the time to get to know both our clients and candidates, their needs, and preferences, to ensure that each placement is a success. We offer a wide range of staffing services including temporary, temp-to-perm, and direct hire placements. Our extensive network of qualified candidates includes nurses, allied healthcare professionals, corporate support professionals and executives.

Trigyn's direct government client has an immediate need for an Oracle EBS Technical Specialist in New York, NY. The details of the opportunity are below. NOTE: • Hybrid work (90 Church Street, New York, NY 10007). • Only Local candidates preferred. • Must have experience developing integrations using MuleSoft Anypoint Platform (demonstrated in the resume). Description of Work & Skills: • Strong functional and technical knowledge of Oracle EBS Financials modules, including: • Accounts Payable • Accounts Receivable • General Ledger • Fixed Assets • Cash Management • Purchasing • Sourcing • Procurement • iSupplier • Order Management • Grants Accounting • Property Manager • Hands-on experience developing integrations using MuleSoft Anypoint Platform or similar middleware technologies • Strong technical development skills using Oracle tools, including PL/SQL, Oracle APIs, interface tables, and concurrent programs • Experience developing and supporting REST and SOAP web services and API-based integrations • Demonstrated experience working through all phases of the Software Development Lifecycle (SDLC) • Experience troubleshooting production issues and supporting enterprise-scale applications • Strong analytical and problem-solving skills with the ability to debug complex technical issues • Ability to work independently and collaboratively in a fast-paced development environment • Strong written and verbal communication skills with the ability to clearly document technical solutions • Experience supporting multiple concurrent projects and production support activities

Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Call Center Career Ladder! Job Summary: The Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Schedules appointment requests. Indicates special needs as needed., • Communicates insurance participation, financial responsibility, and time of service policy to the patient population., • Obtain patients’ insurance and demographic information and ensure all obtained information is registered in EPIC., • Performs insurance verification and interprets responses. Informs patient of insurance requirements for services provided. Escalates cases for resolution as appropriate., • Helps identify and document trends., • Escalate issues/cases to Supervisor/Manager for resolution., • Supports and participates in a collaborative team-oriented environment. Facilitates team discussions about complex patient scheduling needs., • Takes ownership of resolving scheduling conflicts and communicates with the management team and care providers to resolve scheduling issues., • Collects pre-registration information to address outstanding Epic work queue accounts., • Performs outbound calls to perform Epic referral scheduling., • Ensures processing of requested record collection for patients and correspond with internal parties., • General faxing, filing, and mail sorting., • Contribute to the team by providing support and backup coverage as needed., • Works on escalated cases with higher complexity as assigned. Manage complex cases and troubleshoot as needed., • Helps to mentor other Specialists to resolve complex issues/cases. Escalated such cases to Supervisor for resolution. Ensures remedy is executed successfully., • Mentor assigned Patient Service Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information., • Provide suggestions and recommendations to improve workflow, communication, and overall protocols in an effort to better serve the needs of the patients and department., • High School Diploma or the equivalent required., • Minimum of 3 years of relevant experience including proficiency in medical terminology. The incumbent must demonstrate a strong proficiency in a wide range of scheduling complexity and related workflows., • Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations., • Excellent skills in problem assessment, using good judgment, and collaborative problem-solving in complex and interdisciplinary settings., • Excellent verbal and written communication skills including interpersonal skills, • Strong proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs., • Associate's degree or higher preferred., • Prior high volume customer service experience in a call center environment is preferred., • Bilingual (English/Spanish) is a plus

We are seeking an experienced Tumor Registrar / Oncology Data Specialist to support cancer registry operations and accreditation program development. This role combines tumor registry expertise with program coordination, data analysis, and accreditation compliance—particularly for breast center certification standards. The ideal candidate will have strong experience in abstracting oncology data, deep knowledge of medical terminology and cancer registry standards, and the ability to lead process improvement and accreditation initiatives in a remote environment. Key Responsibilities: Tumor Registry & Data Management • Perform accurate and timely cancer case abstraction in accordance with registry standards, • Maintain and manage oncology data systems and ensure data integrity, • Lead development, implementation, and evaluation of breast center accreditation programs (e.g., NAPBC standards), • Ensure compliance with accreditation requirements and regulatory standards, • Prepare for accreditation surveys and manage corrective action plans, • Partner with physicians and multidisciplinary teams to ensure program alignment and compliance, • Coordinate and facilitate meetings, including cancer committee and program planning sessions, • Prepare, document, and distribute meeting materials and minutes, • Compile, analyze, and present oncology data and performance metrics, • Support quality improvement and value-based care initiatives, • Track key indicators and assist in strategic planning for oncology programs Qualifications: • Minimum 3 years of tumor registry experience in an acute care setting or equivalent abstracting experience, • Experience with oncology accreditation programs (e.g., breast center or cancer program standards), • Strong knowledge of medical terminology, anatomy, and physiology, • Tumor Registry Certification (CTR) or Oncology Data Specialist (ODS) credential RHIA or RHIT (or eligibility), • NAPBC certification required, • High School Diploma and bachelor’s degree - required Skills & Competencies: • Prior experience in NPBC/CoC or any oncology standards and accreditation components, • Ability to prepare for surveys and manage corrective action plans, • Documentation management and organization, • Ability to interpret performance metrics and quality indicators, • Analytical thinking and data interpretation, • Development and implementation of policy and procedure documents, • Ability to coordinate multidisciplinary team members through accreditation steps, • Strong cross-functional communication, • Strategic planning, • Program Development Understanding of breast care pathways Important Details: • 10-week contract position (extensions available), • Shift is 7 hrs/day (8:00 AM – 4:30 PM), 35 hrs/week, • Fully Remote Position, • Pay Range: $40 - $44 per hour Call to Action: • Spots Are Filling Quickly — Apply Now! Company Description: “Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors” Equal Employment Opportunity Pride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Compensation Range: $19/hr - $20/hr commensurate with experience Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. Overview: Intake Specialist will be responsible for the screening of patients including insurance eligibility and verification, new patient registration, ensure daily sliding fee scale applications for uninsured patients are complete and uploaded into Electronic Medical Record, (EMR), issuing Good Faith Estimates for patient not wanting to use their insurance or self-pay, and assisting the Patient Care Coordinator with medical case management services for all Primary Care patients Responsibilities: • Complete New York State (NYS) Assistor Training for Insurance Enrollment within the first 30 days., • Assist uninsured patients with enrolling in insurance through the NYS Marketplace, including ADAP applications for Health Services clients, as well as PrEP, HIV, and Hep C Navigation Services., • Issue Good Faith Estimates for clients who require them at least three days before their visit., • Verify insurance eligibility for both scheduled and walk-in visits., • Complete Sliding Fee Scale applications for uninsured/underinsured patients and upload them into the Electronic Medical Record (EMR)., • Enroll clients in Medicaid HMO and assist them with changing their insurance or Primary Care Provider (PCP)., • Participate in interdisciplinary meetings, morning huddles, and regular medical staff meetings, including Quality Improvement (QI) sessions., • Support and actively participate in advocacy efforts to combat homelessness and AIDS., • Provide excellent customer service, addressing concerns effectively and escalating issues to the Clinic Manager or Health Center Director as needed., • Uphold Housing Works’ core values: All-In, Stronger Together, High Performance, and Membership., • Adapt to a fast-paced environment, assisting in other roles as needed based on priority demands., • Perform additional duties as assigned by the Health Center Director or Clinic Operations Manager., • Provide coverage as needed for Patient Service Representatives., • Must be able to provide strengths-based, gender-affirming, trauma informed, low-threshold/ harm reduction-aligned healthcare to patients with diverse identities and lived experiences Job Requirements: • Associate’s degree preferred., • The ideal candidate must have a strong understanding of HIV/AIDS, case management, and insurance enrollment., • They should be able to identify medical emergencies and promptly alert the appropriate medical and clinical personnel for assistance., • Ability to navigate and utilize Microsoft Office Suite., • A solid knowledge of HIPAA regulations regarding medical document requests is required., • Strong organizational and case management skills are essential, and proficiency in Spanish is preferred., • Ability to work flexible hours, including 9 AM-5 PM on non-late clinic days, 11 AM-7 PM on late clinic days, and weekend shifts from 9 AM-5 PM, with evening availability as needed. Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Reporting to the Medical Director, the Registered Dietitian/Certified Diabetes Care and Education Specialist (RD/CDCES) will serve as an essential clinician within our Cardiometabolic Center — an innovative, interdisciplinary care model that brings endocrinology, cardiology, nephrology, and ancillary services under one roof to deliver integrated, wrap-around care for patients with complex cardio-kidney-metabolic disease. The RD/CDCES will be a strategic partner in reshaping how chronic cardiometabolic disease is managed, working alongside physicians, advanced practice providers, behavioral health, and care management teams to drive both optimized medical management and the sustainable lifestyle change that determines long-term outcomes. Core responsibilities include delivering evidence-based diabetes self-management education and support (DSMES), providing medical nutrition therapy and lifestyle counseling, and developing patient education materials and programming that embed empowerment and partnership into every encounter. We are seeking a clinician energized by innovation, who believes patient education and partnership are as vital as pharmacotherapy, and who wants to help build something new. Responsibilities Direct Patient Care & Education • Provide individualized and group-based diabetes self-management education and support (DSMES) in accordance with American Diabetes Association standards, • Provide medical nutrition therapy (MNT) and nutrition counseling tailored to the cardio-kidney-metabolic patient population, • Assess patient readiness to learn, health literacy, cultural needs, and barriers to care, • Develop and implement personalized care plans addressing nutrition, medication adherence, glucose monitoring, blood pressure and lipid management, and lifestyle modification, • Educate patients on insulin administration, oral and injectable medications, continuous glucose monitors (CGMs), and glucose monitoring devices, • Collaborate closely with endocrinology, cardiology, nephrology, advanced practice providers, behavioral health, and care management teams to optimize treatment plans, reinforce shared care goals, and escalate care when appropriate, • Participate in care team huddles, case conferences, and quality improvement initiatives, • Develop, curate, and continuously improve patient education materials and curricula tailored to diverse health literacy levels and cultural backgrounds, • Design and lead group education programs, shared medical appointments, and cohort-based lifestyle change programming, • Contribute to the development of clinical pathways, workflows, and protocols that integrate education and lifestyle intervention into the Center's care model, • Monitor and track clinical outcomes including A1c, weight, blood pressure, lipid profile, renal function, and adherence metrics, • Support population health initiatives and quality metrics targeting cardiometabolic disease control, • Assist with patient outreach, education programs, and community health initiatives, • Document all patient encounters accurately in the electronic medical record Qualifications • Active Registered Dietitian (RD) license in New York State, • Current Certified Diabetes Care and Education Specialist (CDCES) certification (formerly CDE), • Bachelor’s or Master’s degree in Nutrition, or related field preferred, • Minimum 2–3 years of experience in diabetes education, chronic disease management, or outpatient clinical care, • Experience working in an FQHC, community health center, or ambulatory care setting preferred

Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Care Specialist is a key member of the team responsible for delivering chronic care management to high-complexity patients. The Care Specialist primarily works in patients' homes and communities (90% of the time) and engages in virtual care (10% of the time). This role involves direct outreach to patients, guiding them through the enrollment process, facilitating virtual appointments with providers, and ensuring that patients adhere to care plans. By building relationships, coordinating care, and providing education, the Care Specialist plays a critical role in promoting health, preventing unnecessary hospitalizations, and improving patient outcomes. Skills Required: • Minimum of 2 years of relevant work experience (e.g., Community Health Worker, Peer Support Specialist, Medical Assistant, etc.)., • High school diploma or GED required., • A valid driver’s license, auto liability insurance, and reliable transportation to travel within the assigned territory., • Experience in chronic care management or working with chronically ill/elderly patients., • Technologically proficient with basic computer skills (typing, using EMR systems)., • Experience with motivational interviewing, trauma-informed care, and care coordination., • Strong interpersonal communication skills with the ability to engage patients and team members effectively., • Ability to prioritize tasks, manage schedules, and work independently in an unstructured environment., • Multi-lingual skills are a plus but not required. Adaptability & Resilience: Care Coordination: NY pay range$21—$24 USD

Job Title- RN-Clinical Documentation Specialist Location - Remote (An active NJ RN license or compact license is required.) Duration -13 weeks (This is initially a contract; however, the client might extend the contract or hire permanently based on performance and attendance.) Shift-8AM- 4:30PM Pay - $65/hr on W2 Description: Registered Nurse / Clinical Documentation Specialist... • Work Location Info: This is a remote role..., • Years of experience required: 5..., • Are first-time travelers accepted? Yes..., • License requirements: An active NJ RN license or compact license is required at time of sub..., • Certification requirements: MUST pass Clinical Competency Exam prior to interview! This is done via a Zoom call with the hiring manager. CCDS Certification preferred..., • Must have experience with EPIC's CDI and Solventum end coder software and Critical Care experience. Please confirm with your candidate and advise us at time of submission..., • The Clinical Document Specialist experience must be current..., • Are local candidates accepted? Yes..., • Other details: Will accept out-of-state candidates..., • Additional information: The Clinical Documentation Specialist will act as a liaison between the CMO; Health Information Management Department, Inpatient Coders, Quality Officers, Coding Management and the Physician..., • Experience requirements: Advanced understanding of anatomy, physiology, pathophysiology, and pharmacology. Preferred understanding of Adult acute care experience in med surg, critical care, emergency, or PACU...

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants. Company: One of Our Clients Job Description: Job Title: Specialist, Patient Scheduling and Cell Logistics Site Locations: Giralda Farms, Madison, NJ 07940 (60% Onsite) Duration: 12+ Months (Extendable) Work Schedule: Mon- Fri (normal business hours) Pay Rate: $32.00 - 34.69/hr. on w2 Location: Giralda Farms, NJ Tues, Wed., Thursday on-site Work Schedule: 40 hours a week 8am-5pm Overview: The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of the company's commercial autologous cellular immunotherapy products. They will serve as the company's cell therapy treatment center’s main point of contact for patient scheduling. The primary duty of the Site Account Specialist, Scheduling and Cell Logistics is to execute day-to-day operations (>= 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan. • Position is office-based in Madison, NJ with in-office attendance requiring a minimum of 60% of the time. Remote work must be performed at home with consistent office setup and internet access, as extensive work at computers and phones is essential to job function., • Position shift time is 8am – 5 pm local., • Overtime may occasionally be required as assigned., • Holiday support is required as assigned., • Travel is possible and will not exceed 10%. International travel will not exceed once per year. Required Competencies • Education: Bachelor’s degree or 3 years of work experience, • Experience: Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred, • Knowledge, Skills, and Abilities:, • Highly self-motivated, self-aware, and professional, • Able to work independently and in groups, • Flexible in responding to quickly changing business needs, • Exceptional customer service orientation, • Skilled at managing tense situations and de-escalation, • Eager to work with teams from other regions and cultures, • Able to share workspace for independent and collaborative work, • Strong sense of ownership and accountability Duties and Responsibilities: • Act as primary scheduling point of contact for assigned treatment sites, • Create and maintain patient schedules in coordination with treatment sites and manufacturing sites, • Troubleshoot and develop plans of action for issues throughout the patient journey, • Interact with internal and external stakeholders over the phone and email, • Ensure a positive end-to-end customer experience, • Execute exception processes such as product returns, product replacements, and out of spec product, • Input and maintain transactional data related to patient schedules within client’s scheduling system, • Train treatment sites on patient scheduling processes as assigned, • Document feedback from customers and partners as received, • Create and maintain master data in account management system, • Actively participate in tactical and other meetings as assigned, • Facilitate daily operations activities and meetings including shift turnover on rotating basis, • Provide real-time scheduling portal support to external users, • Lead meetings with commercial matrix teams, • Raise escalations and execute assigned, • Track assigned account health and provide insights into trends, • Comply with applicable SOPs, work practices, and other documentation, • Establish and maintain a trusted relationship with client commercial matrix team and treatment sites as assigned, • Accountable for individual performance, • Execute project tasks as assigned, • Execute working groups tasks as assigned Working Conditions: Office environment Physical Demands: Sitting for periods of time Additional Information: Personal Attributes: • Proactive and results-oriented mindset., • Ability to work independently and as part of a team., • Strong organizational and time management skills., • Commitment to continuous improvement and professional development Awards and Accolades: America's Most Honored Businesses (Top 10%) Awarded by USPAAC for the Fastest Growing Business in the US 12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020) Fastest 50 by NJ Biz (2020, 2019, 2020) INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list) Top 100 by Dallas Business Journal (2020 and 2019) Proven Supplier of the Year by Workforce Logiq (2020 and 2019) 2019 Spirit of Alliance Award by Agile1 2018 Best of the Best Platinum Award by Agile1 2018 TechServe Alliance Excellence Awards Winner 2017 Best of the Best Gold Award by Agile1(Act1 Group)

Job Title: Operations Specialist (Career Growth Path) Location: New York, NY (In-Office) Compensation: $85,000 – $110,000 Base Salary + Performance Bonus The Opportunity Join a premier, high-growth wealth management firm managing over $1.2 Billion in AUM. We specialize in comprehensive financial planning for physicians and are one of the fastest-growing branches within the Osaic network. As we scale at over 30% per year, we are looking for a foundational operations professional who wants to build a long-term career with us. Long-Term Career Path We are seeking a candidate who truly enjoys the operations side of wealth management and intends to stay and grow in this field for several years. This is not a "stepping stone" to becoming an advisor; it is a path to operational leadership (Operations Manager, Lead Operations or Chief Compliance Officer). Core Responsibilities • Independent Execution: You are a self-starter who does not need to be micromanaged. You own your desk, manage your own schedule, and ensure nothing falls through the cracks., • Account Setup Excellence: Take full ownership of the end-to-end opening process for Individual, Joint, 529, and Entity accounts. You ensure every document is submitted correctly the first time, proactively catching errors to guarantee a smooth experience., • FA Partnership & Feedback: Act as a true partner to our Financial Advisors. This includes understanding their priorities, managing expectations, and providing regular feedback on task status., • Critical Deadline Support: Lead the charge during peak periods (Tax Season and Year-End) on last-minute account openings, funding, and contribution/distribution requests., • Money Movement & Funding: Execute ACAT/non-ACAT transfers, wires, and check distributions. Proactively assist advisors with the formal funding of Revocable Trusts., • Retirement & Tax Support: Oversee RMDs, QCDs, Rollovers, and DAFs. You must be able to spot and fix errors—such as IRA over-contributions—before they cause tax issues. Technical Requirements • Experience: Minimum 2-3 years specifically supporting Financial Advisors in an operations role., • Mandatory Skills: You must have extensive, hands-on experience opening new accounts and managing the full Rollover processing lifecycle., • Platform Mastery: Understanding of the broader Broker-Dealer/RIA landscape (e.g., Schwab, NFS) and how to resolve NIGO issues independently is a major plus., • The "Error Anticipator": You look three steps ahead to prevent mistakes before they happen. Benefits & Perks • Retirement: 401(k) plan with firm contribution/match., • Health: Comprehensive Health, Dental and Vision insurance., • Time Off: Paid Time Off (PTO) package., • Bonus: Annual performance-based incentives tied to accuracy and firm growth.

Job post summary Pay: $80,000.00 - $90,000.00 per year Job description: The HR Recruiter and Compliance Specialist plays a pivotal role in driving talent acquisition while ensuring strict adherence to all regulatory, licensing, and compliance requirements specific to the security guard services industry. This position manages the end-to-end recruitment process, conducts thorough candidate interviews, and performs compliance audits to support a skilled, compliant workforce. By fostering operational excellence and risk mitigation, the role directly contributes to the company's growth and client satisfaction in a dynamic, high-stakes industry. Key Responsibilities Recruitment and Talent Acquisition: ● Lead the full-cycle recruitment for security officers, supervisors, and support staff, encompassing job postings, resume screening, candidate sourcing, and interview coordination. ● Verify that all candidates satisfy state licensing, client-specific criteria, training certifications, background checks, and eligibility standards. ● Maintain precise applicant tracking systems, recruitment databases, and compliance logs. ● Partner with operations and regional teams to assess staffing needs, forecast hiring demands, and optimize coverage across client sites. Interviewing and Selection: ● Perform structured interviews and assessments in line with company protocols and security industry standards. ● Document interview results and deliver data-informed hiring recommendations to management. ● Manage the onboarding workflow, including paperwork completion, training coordination, and licensing validations, to ensure seamless integration. Reporting and Documentation ● Develop comprehensive, metrics-driven reports on staffing levels, recruitment performance, turnover trends, compliance status, and operational insights. ● Compose clear, professional correspondence, memos, and communications for internal teams and external partners. ● Organize and safeguard confidential records related to employee performance, interviews, site assignments, and compliance activities. ● Deliver reports to leadership on time, in a concise and polished format. ● Generate retention and turnover analyses to inform strategic HR initiatives. Labor Law Compliance: ● Ensure all HR processes align with federal, state, and local regulations, including: ○ FLSA (wage and hour laws) ○ EEOC guidelines (anti-discrimination and equal employment opportunity) ○ State-specific security guard licensing requirements ○ I-9 employment eligibility verification ○ Mandatory employee notices, recordkeeping, and reporting obligations ● Facilitate internal audits and reviews to validate labor, payroll, and compliance records. ● Identify and report potential compliance risks or policy violations to leadership, collaborating on corrective measures. ● Stay abreast of evolving labor laws affecting recruitment, scheduling, reporting, and employee management. ● Oversee compliance with meal and rest break requirements. Qualifications and Requirements ● Bachelor’s degree in HR, Business Administration, Operations, or a related field (or equivalent experience). ● 2+ years of progressive experience in HR administration, recruitment, or office management; prior exposure to the security industry is highly desirable. ● Security Industry Experience is a plus ● Advanced proficiency in Microsoft Office Suite (e.g., Excel for reporting) and HR tools (e.g., applicant tracking systems, workforce management software). ● Proven organizational acumen to juggle multiple priorities while upholding strict confidentiality. ● Excellent verbal and written communication skills, with the poise to engage field staff, clients, and executives in a fast-paced setting. Core Competencies: ● Communication Excellence: Articulate and professional in all interactions. ● Detail-Oriented Precision: Meticulous attention to accuracy in documentation and processes. ● Compliance Savvy: Proactive awareness of regulatory landscapes and risk management. ● Analytical Problem-Solving: Sound decision-making to resolve challenges efficiently. ● Time Management Mastery: Effective multitasking under pressure. ● Ethical Discretion: Unwavering commitment to confidentiality and integrity. Work Environment and Physical Demands: ● Primarily based in a corporate office with regular virtual and in-person interactions with field personnel and out-of-state regional offices. ● Occasional requirements for extended hours or weekends to meet recruitment surges or deadline-driven tasks. ● Role demands a high degree of professionalism when managing sensitive HR data, security clearances, and confidential information. ● Minimal physical demands; primarily sedentary with standard office ergonomics. Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insurance, • Health savings account, • Paid time off, • Parental leave, • Professional development assistance, • Retirement plan, • Vision insurance Experience:

Document Processing Coordinator (Evening Shift) Downtown Manhattan Schedule: 4:30 PM – 12:30 AM, with overtime eligibility We are seeking a hybrid Document Processing Specialist to support firmwide document production and formatting needs in a fast-paced legal environment. This role works closely with document processing staff, administrative teams, and legal professionals to ensure high-quality, timely document support. Key Responsibilities • Manage and collaborate with the document processing team to support firmwide document production and formatting requests, • Assist with advanced Microsoft Word functions, including styles, document formatting, revisions, cleanup of converted documents, cross-referencing, and generation of tables of contents and tables of authorities, • Edit PowerPoint presentations and other presentation materials, • Convert PDFs to and from Microsoft Word using approved conversion software, • Revise Microsoft Word documents based on handwritten edits or tracked changes, • Create labels and correspondence using Word mail merge, • Create and revise diagrams, tables, and organizational charts; assist with Excel spreadsheets as needed, • Process DocuSign packets, • Provide document production support to administrative and legal staff as needed, • Send and receive faxes, • Assist with outgoing packages via UPS/FedEx using shipping software Qualifications • Prior experience as a Lead Operator in a legal or financial services word processing/document production environment required, • Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, • Experience with iManage Work or similar document management systems preferred, • Familiarity with DocXtools, Litera, Adobe Acrobat, ABBYY FineReader, and DocuSign, • Ability to manage multiple projects simultaneously and meet tight deadlines in a high-volume, fast-paced environment

Records & Information Management Specialist Salary: $70K - $80K/yr AABR has spent nearly seven decades providing services that support people with disabilities in living independent, fulfilling lives. Through Day Habilitation programs, vocational training, and Residential homes across 25+ sites, we operate at a scale that demands rigorous, well-structured information management. AABR is seeking an experienced Records & Information Management Specialist to own and advance our agency-wide records program. This is a field-based position requiring regular travel across our site network to assess compliance, standardize practices, and build sustainable recordkeeping systems. We seek a professional with strong leadership in records management and compliance, operating independently across complex, multi-site environments as well as: • Strategic Direction — Develop and maintain AABR's Records Retention and Destruction Policy across all departments, ensuring compliance with OPWDD, OMIG, HIPAA, and NYS regulations., • Field Operations — Travel regularly to 25+ sites to assess, standardize, and physically organize records — including sorting, labeling, boxing, and identifying compliance risks., • Training & Leadership — Serve as the agency's records management subject matter expert, providing training to clinical, administrative, and program staff and fostering a culture of compliance and accountability., • Fully paid Medical, Dental, and Vision Insurance, • 403(b) Retirement Plan, • Life Insurance, • Generous paid time off, • Employee referral program, • Training and mentorship programs, • Bachelor's degree in Health Information Management, Public Administration, Business Administration, Library Sciences, or a related field — or equivalent experience, • Valid NYS Driver's License and willingness to travel regularly, • Proven experience designing and implementing a records retention program, • Background in records management, compliance, or a healthcare or social services setting, • Working knowledge of OPWDD regulations, medical documentation standards, and NYS retention requirements, • Strong organizational skills and attention to detail, • Experience in an OPWDD-certified or funded agency, • Familiarity with EHR systems and document management platforms AABR is an Equal Opportunity Employer and proud of our workforce diversity. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, national origin, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law.

Our company delivers value-added logistics solutions on a global scale through customized approaches that meet our clients’ evolving needs. As we continue to expand our digital capabilities and safeguard our systems, we are currently seeking a highly motivated and experienced system specialist to join our IT team. The IT Systems Analyst will support and maintain Warehouse Management System (WMS), Transportation Management System (TMS), and related logistics systems (including Last Mile Delivery (LMD) system across warehouse and distribution operations. This role is responsible for system operation support, issue analysis, user communication, and coordination with external vendors to ensure stable system performance and business continuity. Roles & Responsibilities 1. System Operation & Support Monitor and support WMS, TMS, and logistics operation systems Analyze user requests and provide initial responses Analyze system errors and identify root causes Respond to critical failures and collaborate with vendors 2. Incident & Change Management Manage system failure tickets and track resolution status Support testing and validation activities, including User Acceptance Testing (UAT) for new logic/features. Conduct impact analysis and communicate with users during system changes 3. Business Process Support Understand warehouse operation processes (Inbound, Outbound, Inventory Control, etc.) Support TMS-related dispatch/transportation processes Compile and document requests for process improvements 4. Documentation Create and update system manuals Prepare incident reports and system improvement documentation Manage documentation for standardized operational processes Requirements & Qualifications • Fluency in Korean and English (written and verbal) preferred, • Bachelor's degree or higher (IT, Computer Science, Industrial Engineering, Logistics-related majors preferred), • 2-5 years of experience operating WMS or TMS or other logistics systems, • Understanding of logistics/warehouse operations systems, • User communication skills, • Experience analyzing system data using SQL is a plus, • Strong sense of ownership and accountability This position is not eligible for employer-sponsored work authorization now or in the future. Applicants must be legally authorized to work in the United States without employer sponsorship.

Document Control Specialist / Project Officer Associate US-NY-Long Island City Job ID: 2023-2792 Type: Regular Full-Time of Openings: 1 Category: Construction Management The LiRo Group Overview We have an immediate need for a Project Office Associate for our Long Island City location. Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an “Integrated Construction, Design and Technology Solutions” firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Edison, NJ. Responsibilities • Responsible for performing technical and administrative tasks related to the review of New York City permits, • Review documents submitted for City required building and other permits for completeness and accuracy, • Provide support to permit applications in completing the filing procedure with various city agencies, • Deliver documents to various city agencies for data entry, review and/or approval, • Work closely with Plan Examiners in reviewing documents for city building codes and for guaranteeing compliance, • Research existing building status from city records at various agencies Qualifications • Must have: Bachelor’s Degree in Construction Management, Engineering or Architecture, • 3+ years of full time expereince performing construction document review, zoning compliance, filing and facilitating permit approval and researching property status, • Experience in schools/education/building facilities a big+, • Must be detail oriented and have the ability to work in a fast-paced environment, • MS Office experience required, • NYS Driver’s License We are committed to your success, and we invest in your growth and development to unlock your full potential. • Competitive Total Compensation Package, • Employee- Only Stock Purchase Plan, • Mentoring programs, • Continuing Education Program, • Employee referral bonus, • Volunteer/Industry association opportunities Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. -We offer a comprehensive benefits package and a positive work environment -Compensation: Minimum: $60,000 Maximum: $80,000. The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. Exact compensation will be determined on the individual candidates’ qualifications and location. • The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. #ID22 #ZR22 Please visit our website for all of our career opportunities at PI0a19e8e62561-37820-32379881

Senior Software Engineer (Frontend / Vue.js) Reports to: Development Manager Salary: Up to $140,000 based on experience OnTheClock is looking for a Senior Software Engineer with strong expertise in Vue.js and modern frontend development to join our growing engineering team. You'll specialize in our web frontend (Vue.js 3/Nuxt 3/TypeScript) while working full-stack across our .NET backend APIs, SQL Server database, and AWS infrastructure. OnTheClock is a successful Michigan-based SaaS company serving over 160,000 monthly active users with time tracking, scheduling, and payroll solutions. OnTheClock is investing in engineering excellence, and we're building out a strong internal engineering team. As we scale toward our ambitious long-term goal of reaching 1 million users, we need exceptional software engineers who want to be a part of establishing the technical foundation, culture, and practices for our team. This isn't just another senior software engineering role. You'll have real technical influence from day one. You'll help shape our architecture, drive technical decisions, establish engineering best practices, and help us modernize and optimize systems that serve thousands of small businesses. You'll work across our full stack (Vue.js, .NET, SQL Server, MAUI, AWS) and contribute to decisions that will define our technical direction for years to come. We're establishing a culture of engineering excellence, one that values initiative, continuous learning, knowledge sharing, and high standards. You'll work alongside other software engineers who are passionate about their craft, challenge each other to grow, and care deeply about delivering quality software. This is a place where your ideas matter, your growth is prioritized, and your impact is immediate. You'll get to: • Be an early member of a newly formed internal engineering team with fresh leadership and vision, • Influence technical strategy and architecture decisions, • Work on meaningful problems that impact 160,000+ users and help small businesses succeed, • Modernize and scale systems toward our ambitious long-term goal of reaching 1 million users, • Grow your skills across the full stack while leveraging your deep specialty, • Experiment with AI coding assistants and emerging tools to boost productivity, • Enjoy work-life balance, flexibility, and a supportive team environment We’re a small company, building out a new engineering team. You’ll wear multiple hats, work across the stack, and have a broad impact. If you’re looking for narrow specialization (that you might find at a larger company), this won’t be a good fit for you. If you're a senior engineer who wants ownership, variety, impact, and the chance to help establish engineering excellence, not just maintain what already exists, keep reading. Our Current Tech Stack (What You Will Be Working With) • Backend: C#, .NET, Web API, Entity Framework, MediatR (CQRS), • Frontend: ___ 3, Nuxt 3, TypeScript, Pinia, Vite, Bootstrap Vue, • Mobile: .NET MAUI (Android and iOS), • Database: SQL Server, • Infrastructure: AWS (EC2, S3, Cognito), Windows Servers, IIS, GitHub Actions, • Monitoring: New Relic, Sentry Responsibilities (What You'll Be Doing) • Design, build, ship, and maintain features across our web application (Vue.js 3/Nuxt 3/TypeScript), with contributions to our backend APIs (.NET/C#/Web API), that serve 160,000+ monthly active users, • Build responsive, accessible, and performant user interfaces using Vue.js 3, Nuxt 3, and TypeScript, • Provide technical leadership and expertise across projects, offering architecture guidance, system design recommendations, and best practices, • Own significant technical areas end-to-end, from database schema design to frontend UI, taking initiative to identify improvements and drive them to completion, • Conduct thorough code reviews and architecture reviews, raising the bar for code quality and helping the team make better technical decisions, • Collaborate closely with Product and the Development Manager to shape the technical roadmap and prioritize engineering initiatives, • Debug and resolve production issues using monitoring tools like New Relic and Sentry, participating in an on-call rotation to ensure system reliability, • Work on AWS infrastructure (EC2, S3, IAM), CI/CD pipelines (GitHub Actions), and DevOps processes to improve deployment reliability and developer productivity, • Mentor other engineers as the team grows, sharing knowledge through code reviews, pair programming, documentation, and fostering a culture of continuous learning Required Qualifications - Technical • 6+ years of relevant professional software engineering experience, building production web applications, • Strong expertise in modern frontend development (advanced), • Vue.js 3, Nuxt 3, TypeScript, • Component architecture, state management (Pinia/Vuex), reactive patterns, • HTML5, CSS3, responsive design, accessibility fundamentals, • Build tooling (Vite, Webpack), performance optimization, • REST API consumption and frontend/backend integration, • Strong backend capabilities (proficient), • Willing and able to work in .NET/C# backend code, and write API endpoints, • Not just a frontend specialist, you can trace a bug from the UI through the API to the database, • Strong SQL Server or relational database experience (proficient), • Experience with production support, monitoring tools (New Relic, Sentry, or similar), and comfort with on-call rotation (proficient) Required Qualifications - Non-Technical • Proactive and takes initiative: You see problems and fix them. You don’t wait for perfect instructions., • Lifelong learner: You stay current with technology. You experiment. You read the docs. You share what you learn., • Excellent communicator: You can clearly explain complex technical concepts. You ask questions when something is unclear. You document decisions., • Collaboration: You give helpful code reviews. You accept feedback gracefully. You make your teammates better., • Low ego: The best idea wins, regardless of seniority., • Comfortable with ambiguity: this is a new team, and we’ll figure things out together., • Bias toward action: You ship working code. You iterate. You don’t let perfect be the enemy of good., • Comfortable speaking up, challenging ideas respectfully, and driving discussions, • High standards for quality and engineering excellence Preferred Skills & Qualifications • Experience with AWS (EC2, S3, IAM) or cloud infrastructure, • Experience with CI/CD pipelines (GitHub Actions or similar), • Experience with third-party API integrations (payroll providers, accounting systems, etc.), • Experience with or strong interest in AI-powered tools for developer productivity, • Experience in modernizing legacy codebases or reducing technical debt, • Experience with GitHub and GitHub Actions, • Experience working in small teams where you wore multiple hats, • Some leadership experience (tech lead, mentoring, architecture ownership) or aspiration to grow in this direction You're wondering, what is OnTheClock? OnTheClock, founded in 2004, is a Michigan-based SaaS (web-based) software company that provides real-time time tracking, scheduling, and payroll for businesses. Our web-based software and apps provide employers with a simple way to track employee hours, establish work schedules, and pay employees all in one system. OnTheClock has a great culture, and we are looking for like-minded people who can deliver the best service possible to our customers. What we look for in you Positive - whatever it takes attitude • Analytical - drills down into data and loves technology, data, and spreadsheets, • Growth Mindset - curious and always learning, • Deep Expertise - smarter than us at your craft. We want you to challenge yourself and us., • Build Up Others - teach others as you work, • Results Focused - ability to achieve and prove results, • Culture Fit - Must fit in here at OTC, in line with our values - ___, • Be A Doer - always looking for new ways to look at data and make recommendations, • Find us on ___ to understand more about us Why Should You Work Here With Us • 2023 - 2025 Crain’s Best Places to Work recipient, • Competitive pay, • Flextime, • Hybrid work environment, • 100% paid health insurance, • The kitchen is stocked with drinks and snacks, • Free company lunch every Thursday, • Paid time off, • 9 paid holidays, • $100k life insurance, • 401K matching retirement plan, • Short-term disability, • Long-term disability, • Continuing education is encouraged with $1,000 per year, • Blue Cross dental and vision, • Career growth, • 4.9-star Glassdoor review, • 4.8-star product review The finer print • This position is eligible as a fully remote role for individuals 50 miles outside our Clinton Township, MI office. Candidates who live within a 50-mile radius will be expected to follow the OTC hybrid work model., • At this time, we generally restrict hiring in the following U.S. states due to employment, payroll, and compliance requirements: California, New York, New Jersey, Colorado, Massachusetts, Oregon, and Hawaii., • An I-9 form must be completed at hire to confirm work authorization.

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management and Accounting software. We are a fast growing, dynamic business with a global customer base of more the 30,000 and a team of over 240 in the USA, Australia, UK, Canada and New Zealand. The Finance Team is responsible for providing and delivering accurate, timely and expert financial and accounting management services enabling the business to make effective, considered decisions while ensuring regulated and compliant activity. Strong governance and effective risk management. The Accounts Receivable Specialist focuses on the management of invoices and outstanding payments, ensuring that financial data is captured in a timely and accurate manner and that outstanding debts are recovered promptly, effectively, and professionally. This role balances relationship management with firm but professional collection practices. In this role, you will be accountable for… Collections & Aged Debt Management · Monitor AR aging reports and proactively follow up on overdue balances. · Implement structured strategies to manage aged debt and minimise debt exposure. · Maintain regular contact with customers via phone and email, including issuing reminder notices for outstanding balances. · Secure payment commitments and accurately document all collection activity in financial systems. · Identify high-risk or delinquent accounts and escalate appropriately. · Assess severely overdue accounts and provide recommendations regarding bad debt write-offs in line with policy. · Work cross-functionally with Customer Success to manage at-risk accounts while maintaining a strong customer experience. Dispute Resolution & Credit Management · Identify billing discrepancies or disputes impacting payment. · Investigate customer issues in partnership with the Billing Specialist and internal stakeholders. · Process approved credit notes in accordance with company policy. · Track dispute resolution progress to ensure timely recovery of outstanding amounts. · Manage and resolve issues identified during customer contact to remove barriers to payment. Cash Application & Reconciliation · Take ownership of end-to-end receipting of customer payments across all entities. · Allocate incoming payments accurately against customer accounts. · Reconcile customer accounts and resolve unapplied or misapplied cash. · Support month-end AR reconciliations in partnership with the Revenue Accountant. Accounts Inbox & Stakeholder Management · Manage the shared accounts inbox, responding to customer and internal queries promptly and efficiently. · Capture all relevant information in financial systems to maintain accurate records. · Provide clear, professional communication to both external customers and internal stakeholders. Reporting & Insights · Provide aging summaries and collection forecasts aligned to revenue targets. · Highlight trends in delayed payments and emerging credit risks. · Contribute insights to improve DSO and reduce aged receivables. Other Responsibilities · Assisting with continuous improvement of systems, controls and working practices. · Developing and maintaining an awareness of applicable tax regulations across all entities. · Liaising closely with the sales and support team. · Undertaking any other reasonable duties as required. Relationship Management: · Building and maintaining strong working relationships with all internal and external parties ensuring transparent, proactive and effective communication always. · Attending and proactively contributing to customer, partner and internal meetings with the view to add value in a constructive manner. Communicator: You will be working with many different people across the organization, at times of high pressure. Your communication capabilities are vital to ensure your stakeholders are bought into the work we do together, understand complex processes and work effectively with you. Collaborator: In Finance, we work across many different teams in the organization, often at times of pressure. Working in collaboration means understanding the needs of the people you are working with, and ensuring they understand your needs. It requires a joint commitment which you need to broker to ensure that we get the job done and achieve the outcomes we need. Relationship Manager: Building and maintaining effective cross-organizational working relationships as a business partner will underpin your success. Relationship management requires a strong understanding of the roles your stakeholders are playing, and the ability to ensure they commit to the processes we are jointly working through. Analytical Problem Solver: You will face bumps in the road every day, situations we have not faced before. You will need to be comfortable working with colleagues to find options and be able to facilitate across teams to agree solutions. Experience & Qualifications: Essential: • Experience in Accounts Receivable or similar role., • Excellent customer service skills, with a polite, tactful, and firm manner., • Confidence, professionalism, and perseverance., • Strong Microsoft Excel skills., • Excellent written and verbal communication skills, both face to face and over the phone., • Confident, approachable, and professional manner., • Resilience and drive to deliver brilliant service., • Questioning approach and use of own initiative., • Excellent attention to detail., • Ability to manage their own workload, prioritise and work well under pressure. Desirable: • Bachelor's degree in Finance, Accounting, Business Administration, or related field., • Experience in NetSuite We have a fantastic and inspirational working environment! • Robust medical, dental, vision offerings, • 401K with company match, • Flexible working and PTO, • Take your birthday off, • Frequent team building events, • Fantastic training and development opportunities, • 58-68k Salary Range

WHO YOU ARE You are a technically skilled implementation professional with hands-on experience integrating hospitality software systems. You understand how data flows from property management systems, point-of-sale platforms, and enterprise applications into analytics platforms. You are comfortable working with APIs, troubleshooting data pipelines, and ensuring customers have clean, reliable data feeding their IN-Gauge deployment. You may come from backgrounds such as: • Technical Implementation Consultant or Integration Specialist within hospitality technology, • Data Engineer or ETL Developer with hospitality or enterprise SaaS experience, • Solutions Engineer supporting PMS, POS, or hospitality platform integrations, • Professional Services Engineer with hands-on API and data pipeline experienceYou enjoy solving integration challenges, working directly with customer technical teams, and ensuring data accuracy and reliability across complex hospitality environments. WHAT YOU WILL DO As a Technical Implementation Consultant, you will own the technical delivery of IN-Gauge implementations, ensuring seamless data integration from customer systems and reliable platform activation. Data Integration & Pipeline Development • Design and configure data ingestion pipelines from PMS (Opera, Infor, Mews, etc.), POS (Toast, MICROS Simphony, Aloha, etc.), and other enterprise systems, • Execute data extraction processes using ETL/ELT methodologies appropriate to customer environments, • Work with data lakes and warehouses (S3, Redshift, Snowflake) to ensure proper data staging and storage, • Implement data normalization processes, mapping customer data to IN-Gauge canonical models and schemas, • Configure and monitor event streams, batch jobs, and real-time data processing as requiredAPI & System Connectivity, • Integrate customer systems via REST APIs, GraphQL endpoints, webhooks, and file-based transfers, • Configure authentication mechanisms (OAuth, API keys, tokens) and manage rate limiting considerations, • Troubleshoot connectivity issues, data discrepancies, and pipeline failures, • Document integration specifications and data mappings for each implementationCustomer Technical Engagement, • Act as the primary technical contact during implementation, • Lead technical discovery sessions to understand customer system architecture and data availability, • Collaborate with customer IT teams to establish secure, reliable data connections, • Provide technical training on data flows, monitoring, and troubleshootingQuality Assurance & Handoff, • Validate data accuracy, completeness, and timeliness throughout the implementation, • Monitor early data quality and pipeline performance, • Document technical configuration, known issues, and operational considerations, • Data pipelines are reliable, accurate, and performant from go-live, • Integrations are completed on time with full technical documentation, • Customers have confidence in their data quality and understand their integration architecture, • Experience implementing hospitality software (SaaS, POS, PMS, or related hospitality platforms), • Hands-on experience with data ingestion pipelines and ETL/ELT processes, • Working knowledge of APIs: REST, webhooks, authentication methods, rate limiting, error handling, • Familiarity with data lakes/warehouses (S3, Redshift, Snowflake, or similar), • Understanding of data normalization, schema design, and canonical data models, • Experience with batch processing, scheduled jobs, or event-driven architecturesPreferred, • Experience with hospitality-specific systems: Opera, Infor HMS, Toast, MICROS Simphony, Aloha, • SQL proficiency for data validation and troubleshooting, • Exposure to real-time streaming technologies (Kafka, Kinesis, or similar), • Familiarity with monitoring and alerting tools for data pipelinesSkills, • Strong technical communication skills with both technical and non-technical stakeholders, • Ability to manage multiple implementations simultaneously, • Systematic approach to troubleshooting and problem resolution, • Employer contribution toward company-sponsored health plans, • Dental & Vision plans offered, • Employer-paid Short-term Disability & Long-term Disability, • Employer-paid Life Insurance Policy ($100,000), • Employer-paid Accidental Death & Dismemberment Policy ($100,000), • 401K participation with 4% Employer Matching Contribution, • Paid Time Off and annual holiday closure, • Parental Leave (Maternity, Paternity, and Adoption Leaves

Job Title: Regulatory Specialist Location: 100 First Street, Hackensack, NJ 07601 First 90 days onsite. After 90 days hybrid schedule 3x a week on-site PR: $27-$37 Duration: 6 month contract (+ extension or conversion) Schedule: M-F: 9am-5:30pm JOB DESCRIPTION Insight Global is seeking a Regulatory Specialist with hands‑on clinical research site experience to join the Clinical Research team at Hackensack Meridian Health in Hackensack, NJ. This on‑site, 40‑hour‑per‑week contract role will support day‑to‑day site‑level regulatory operations for active clinical trials, ensuring compliance with institutional, federal, and sponsor requirements. On a daily basis, the Regulatory Specialist will prepare, submit, and manage IRB documentation including initial submissions, protocol amendments, continuing reviews, and informed consent updates; maintain complete and audit‑ready regulatory binders; track and manage essential documents within CTMS and document management systems; and serve as a primary regulatory point of contact for PIs, study teams, sponsors, CROs, and IRBs. The role also involves supporting protocol activation and ongoing study maintenance, preparing for and assisting with site audits, inspections, and monitoring visits, addressing regulatory findings through corrective and preventive actions, and managing multiple studies simultaneously in a fast‑paced clinical research environment while ensuring ongoing compliance with FDA regulations, ICH‑GCP guidelines, and institutional policies. MUST‑HAVE REQUIREMENTS • Bachelor’s degree in life sciences or a related field (Master’s preferred), • Local IRB submission and submitting by themselves, • Minimum 2–3 years of hands‑on clinical research site regulatory experience, • Direct experience with the IRB lifecycle at the site level, including:, • Local IRB submissions, • Informed consent documents, • Continuing reviews, • Protocol amendments, • Strong working knowledge of:, • IRB processes, • FDA regulations, • GCP guidelines, • Proficiency with CTMS and regulatory document management systems, • Strong organizational and communication skills, • Proven ability to manage multiple studies and deadlines in a fast‑paced research environment, • On‑site availability required (no remote or hybrid) $27 to $37 Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are looking for an Oracle Learning Cloud Specialist with hands-on experience in full lifecycle implementations, focused on designing and configuring compliance-driven training programs, integrating Oracle Learning with Oracle HCM, building reporting/analytics (OTBI), and supporting data migration from legacy systems like PeopleSoft, preferably within a healthcare or highly regulated environment. Job Overview: Seeking a skilled Oracle HCM Solutions Consultant to join our team. In this role, you will work closely with HR, IT, Payroll and other business units to implement and optimize Oracle HCM solutions. Main Responsibilities: Collaborate with stakeholders: Work with business stakeholders to understand HR processes and translate them into system requirements for Oracle HCM modules (Core HR, Absence, Scheduling, Benefits, Reporting etc). Solution implementation: Lead and support the configuration, customization, testing, and implementation of Oracle HCM solutions. Business analysis: Analyze business requirements, perform gap analysis, and propose system enhancements or improvements. Data analytics: Prepare reports, dashboards, and other analytical tools using Oracle HCM data. User acceptance testing: Perform user acceptance testing (UAT), document issues, and track resolution. Data migration: Assist with data migration activities, ensuring data integrity and accuracy. Training and support: Develop training materials and conduct training sessions for end-users. Provide post-implementation support and troubleshoot any Oracle HCM-related issues. Experience: 2-3 years of experience as an Oracle HCM Business Analyst, with a strong focus on Oracle HCM Cloud applications. Skills: Proficient in Oracle HCM modules (Payroll, Time and Labor, Absence, Benefits, Reporting etc), with a strong understanding of Human Resources processes. Technical knowledge: Experience with Oracle Fusion Cloud, as well as system integrations and data migration. Analytical skills: Ability to analyze complex business requirements and propose effective solutions. Communication: Strong verbal and written communication skills, with the ability to present technical information to non- technical stakeholders. Certifications: Oracle HCM Cloud certifications Required Technical Skills: HCM, HCM Implementation, Oracle HCM and Oracle HCM Cloud KEY RESPONSIBILITIES: • Lead design workshops with Workforce Development, HR, clinical education, and regulatory compliance teams to define Oracle Learning program structures, enrollment strategies, and compliance tracking requirements., • Architect and configure Oracle Learning Cloud including courses, learning paths, compliance programs, certification tracking, external learning and automatic assignment rules to meet client's clinical and administrative training mandate., • Design learning assignment rules that automatically enroll employees based on Assignment, Position, Department, and/or Location ensuring the right training is delivered to the right workforce segment at the right time., • Configure compliance tracking for mandatory clinical training including Joint Commission requirements, infection control, patient safety, HIPAA, and state health department mandates., • Govern the integration between Oracle Learning and Oracle HCM Position Management, ensuring that position changes, transfers, and new hires automatically trigger appropriate learning assignments., • Design and implement learning tracking enabling completion reporting and ensuring that contractually obligated training is monitored and documented., • Lead testing cycles for all Oracle Learning functionality, coordinating with Workforce Development, HR, clinical educators, and consulting firm on test scenario design and stakeholder execution., • Develop learning compliance dashboards and reporting using OTBI covering completion rates, overdue training, certification expiry, and compliance status by facility, department, and job family., • Govern functional and technical design documentation for Oracle Learning, maintaining traceability to Joint Commission standards, training obligations, and NYC H + H workforce development goals., • Oversee migration of legacy Leaning Management System training records from PeopleSoft Enterprise Learning Management, ensuring historical learning data continuity and auditability., • Mentor learning analysts and serve as the functional escalation point for Oracle Learning design decisions. REQUIRED QUALIFICATIONS: • Minimum 2+ years implementing Oracle Learning Cloud in healthcare or highly regulated environments, with demonstrated experience in large public sector or multi-facility health systems., • Minimum 2 full life-cycle Oracle Cloud HCM implementations inclusive of Oracle Learning., • Deep expertise configuring learning assignment rules driven by Position, Department, Location including the integration touchpoints with Core HCM for new hire, title change and transfer triggers., • Strong understanding of clinical compliance training requirements including Joint Commission standards, CMS conditions of participation, HIPAA, and state health department mandates., • Experience configuring certification and license expiry tracking with automated alert and escalation workflows., • Demonstrated ability to design learning, • Familiarity with PeopleSoft Enterprise Learning Management data structures for migration and historical reporting continuity., • Experience implementing Redwood learning experiences is a differentiator. Required Skills: · Oracle Learning · PEOPLESOFT ENTERPRISE LEARNING MANAGEMENT (LEGACY) · REPORTING & ANALYTICS · TRAINING OBLIGATIONS · CLINICAL COMPLIANCE TRACKING

Rangam is seeking candidates for a Direct Hire role as an Scientist, Hamilton and Automation Specialist with our client Pfizer, one of the world’s largest pharmaceutical companies. Seeking candidates in Pearl River, NY or willing to relocate. OVERVIEW: The High-throughput Screening (HTS) team is looking for a highly experienced Hamilton automation expert to modernize laboratory workflows and support multiple vaccine programs. In this position, you will play a key role in advancing vaccine discovery by enabling robust, scalable automation and high-throughput screening capabilities across multiple programs. You will contribute end-to-end—from technology transfer and platform build-out to hands-on development, validation, and execution of automated screening methods—while collaborating closely with cross-functional teams. Your work will directly impact the speed, quality, and reproducibility of vaccine candidate in a fast-paced, collaborative research environment. ROLE SUMMARY: • Design, develop, and implement Hamilton STAR methods, translating manual assay workflows into robust, high-throughput, automation-ready solutions for vaccine screening applications., • Validate, optimize, and troubleshoot Hamilton STAR methods to ensure accuracy, reproducibility, and scalability in a high-throughput environment., • Independently collect, analyze, interpret, and summarize experimental data, applying sound scientific judgment to support platform and assay development decisions., • Communicate progress, technical risks, mitigation strategies, and development plans to cross-functional colleagues and senior leadership in a clear and timely manner., • Partner with Digital and IT teams to design and implement databases or portals for sample tracking, inventory management, and data organization., • Maintain accurate reagent and sample inventories and ensure laboratory readiness to support ongoing and future automation workflows., • Document experimental work using good laboratory notebook practices in full compliance with the Pfizer Laboratory Notebook Policy. BASIC QUALIFICATIONS: • Bachelor’s degree (BA/BS) with a minimum of 6 years, or Master’s degree with a minimum of 4 years, of relevant experience in Biology, Biomedical Engineering, or a related scientific discipline, within an academic or biopharmaceutical setting., • 1–3 years of hands-on method development experience with Hamilton STAR liquid handling platforms, demonstrating intermediate to advanced technical proficiency., • Experience integrating Hamilton STAR systems with peripheral devices such as shakers, coolers, centrifuges, cell incubators, and/or plate washers., • Proficiency in sample preparation and assay execution using automated liquid handling systems, including validation and qualification of robotic methods., • Working knowledge of programming or scripting languages (e.g., Python or R) applied to automation, data handling, or platform development., • Strong ability to work collaboratively in a fast-paced, multidisciplinary team environment while maintaining scientific rigor and accountability., • Highly organized, detail-oriented, with excellent written and verbal communication skills., • Proficiency in Microsoft Excel, including use of VBA for data handling or automation-adjacent applications. PREFERRED QUALIFICATIONS: • Experience with Hamilton STAR liquid class optimization, modification, and verification., • Hands-on laboratory experience with mammalian cell culture, aseptic technique, or molecular biology techniques., • Familiarity with SharePoint development or sample management tools., • Experience operating or supporting additional automated laboratory instruments (e.g., QPix, 3730xl DNA Analyzer, Lunatic)., • Exposure to LIMS, GeneData, or similar data management platforms. PHYSICAL/MENTAL REQUIREMENTS: • Work is primarily performed at the laboratory bench and at an office desk using a computer. The job involves lifting light loads, not more than 10 pounds. This position may require the ability to stand and reach inside the hardware environment of various laboratory robotic equipment. The annual base salary for this position ranges from $79,400.00 to $132,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 7.5% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Reporting to the Medical Director, the Registered Dietitian/Certified Diabetes Care and Education Specialist (RD/CDCES) will serve as an essential clinician within our Cardiometabolic Center — an innovative, interdisciplinary care model that brings endocrinology, cardiology, nephrology, and ancillary services under one roof to deliver integrated, wrap-around care for patients with complex cardio-kidney-metabolic disease. The RD/CDCES will be a strategic partner in reshaping how chronic cardiometabolic disease is managed, working alongside physicians, advanced practice providers, behavioral health, and care management teams to drive both optimized medical management and the sustainable lifestyle change that determines long-term outcomes. Core responsibilities include delivering evidence-based diabetes self-management education and support (DSMES), providing medical nutrition therapy and lifestyle counseling, and developing patient education materials and programming that embed empowerment and partnership into every encounter. We are seeking a clinician energized by innovation, who believes patient education and partnership are as vital as pharmacotherapy, and who wants to help build something new. Responsibilities Direct Patient Care & Education • Provide individualized and group-based diabetes self-management education and support (DSMES) in accordance with American Diabetes Association standards, • Provide medical nutrition therapy (MNT) and nutrition counseling tailored to the cardio-kidney-metabolic patient population, • Assess patient readiness to learn, health literacy, cultural needs, and barriers to care, • Develop and implement personalized care plans addressing nutrition, medication adherence, glucose monitoring, blood pressure and lipid management, and lifestyle modification, • Educate patients on insulin administration, oral and injectable medications, continuous glucose monitors (CGMs), and glucose monitoring devices, • Collaborate closely with endocrinology, cardiology, nephrology, advanced practice providers, behavioral health, and care management teams to optimize treatment plans, reinforce shared care goals, and escalate care when appropriate, • Participate in care team huddles, case conferences, and quality improvement initiatives, • Develop, curate, and continuously improve patient education materials and curricula tailored to diverse health literacy levels and cultural backgrounds, • Design and lead group education programs, shared medical appointments, and cohort-based lifestyle change programming, • Contribute to the development of clinical pathways, workflows, and protocols that integrate education and lifestyle intervention into the Center's care model, • Monitor and track clinical outcomes including A1c, weight, blood pressure, lipid profile, renal function, and adherence metrics, • Support population health initiatives and quality metrics targeting cardiometabolic disease control, • Assist with patient outreach, education programs, and community health initiatives, • Document all patient encounters accurately in the electronic medical record Qualifications • Active Registered Dietitian (RD) license in New York State, • Current Certified Diabetes Care and Education Specialist (CDCES) certification (formerly CDE), • Bachelor’s or Master’s degree in Nutrition, or related field preferred, • Minimum 2–3 years of experience in diabetes education, chronic disease management, or outpatient clinical care, • Experience working in an FQHC, community health center, or ambulatory care setting preferred

Who is Core Medical Wellness? Core Medical Wellness is redefining what meaningful healthcare feels like. We treat every person as a whole human being, not just a diagnosis. Our integrated, patient‑centered approach helps people move beyond pain and back to active, fulfilling lives. Role Summary We’re looking for a detail‑oriented Prior Authorization & Surgical Scheduling Specialist to own the process of securing insurance approvals and coordinating procedures for our pain management and regenerative medicine patients. This is a fully remote, part‑time role, Monday–Friday, with a consistent daytime schedule (approx. 15 - 20 hours per week). You’ll work closely with our clinical and front desk teams to: • Obtain timely prior authorizations and pre‑certifications, • Schedule procedures and coordinate with facilities, • Verify insurance eligibility and obtain prior authorizations for procedures, imaging, and treatments via payer portals and phone., • Review clinical documentation to determine authorization requirements., • Schedule procedures at various facilities and confirm logistics with patients., • Review patient deductibles/copays and document them in the EMR and tracking spreadsheets., • Track and appeal authorization denials when appropriate., • Answer questions from patients, internal staff, and insurance companies., • Maintain accurate, up‑to‑date records in our EMR and practice management systems., • 1+ year experience in prior authorizations, pre‑certs, or surgical scheduling (pain management, ortho, neuro, or similar preferred but not required)., • Strong knowledge of medical terminology, CPT/ICD‑10, and payer requirements (including Workers’ Comp / Auto)., • Proven ability to work independently, manage your own queue, and hit turnaround-time targets., • Excellent written and verbal communication., • Fully remote, part‑time role (Monday–Friday, consistent daytime hours)., • Competitive hourly pay starting at $23–$27/hour depending on experience and certifications., • Training on our workflows, EMR, and payer mix., • $23–$27 per hour for someone with 1–3+ years in prior auth / surgical scheduling, • You can reserve $26–$28+ for candidates with deep pain management / Workers Comp / Auto experience or who can own the entire pipeline with minimal supervision.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields. Responsibilities: • Documenting Patient Encounters ~ 80%, • Joining the provider in the exam room to observe patient visits, • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam, • Assigning appropriate CPT and ICD-10 codes, • Preparing After Visit Summaries, • Consulting with provider to ensure accurate and specific documentation, • Clinical Documentation Improvement ~ 10%, • Requesting and reviewing medical records, • Leveraging Oak Street's population health tools to support clinical documentation improvement, • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews, • Consulting with provider on clinical documentation opportunities, • Administrative support for your provider and care team ~ 10%, • Placing orders and referrals, • Addressing tasks, • Supporting the care team with additional responsibilities related to clinical documentation, • Other duties as assigned What we're looking for Knowledge • Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required], • Prior clinical experience, including shadowing and/or volunteering [strongly preferred], • Prior scribe or transcription experience [preferred but not required] Skills • Advanced listening and communication skills [required], • Strong computer literacy and ability to learn new technical workflows [required], • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated] Abilities • Ability to adapt to new workflows and to quickly learn new concepts and skills [required], • Ability to type 70+ words per minute [strongly preferred], • Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required], • Ability to be a self-starter within your role scope, • Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required], • Ability to commit to at least 1 year in role (2+ is ideal) [required], • Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required], • Compliance with hospital and Oak Street Health policies, including HIPAA [required], • US work authorization [required] Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $34.15 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: * Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. * No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. * Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ___ We anticipate the application window for this opening will close on: 08/06/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Thank you for considering Progyny! The General Member Reimbursement (GMR) Specialistis responsible formanaging and resolving member reimbursement and financialassistancecases with accuracy, efficiency, anda high levelof member service. This role supports members throughout the reimbursement lifecycle by reviewing eligibility, processing payments,maintainingbenefit information, and communicating case outcomes ina timelyand empathetic manner. The GMR Specialist plays a critical role in ensuring operational excellence by meeting service-level expectations,maintainingdata integrity across systems, and partnering cross-functionally with Finance, Eligibility, and Member Services teams. The ideal candidate is highly detail-oriented, comfortable managing high-volume casework, and thrives in a fast-paced, data-driven healthcare environment while delivering a positive and supportive member experience. Whatyou'lldo... * Manage member reimbursement, claims billing, and financialassistancecases, ensuringaccurateprocessing andtimelyresolution. * Review documentation,validateeligibility, resolve discrepancies, and support end-to-end reimbursement andpaymentworkflows. * Work with insurance carriers and health plans to interpret benefits, reimbursement methodologies, EOBs, and member responsibility. * Apply knowledge of medical billing and coding concepts (CPT, HCPCS, ICD-10) to support reimbursement decisions. * Supportreimbursementworkflows related to fertility, women's health, or reproductive healthcare services, as applicable. * Track and document case activity using Microsoft Excel, Outlook, and Salesforce or other CRM/case management systems. * Manage a high volume of cases while meeting SLAs andmaintainingaccuracy in a fast-paced, data-driven environment. * Communicate clearly and professionally with members and internal partners, including handling sensitive or complex conversations with empathy. * Maintain strong attention to detail and data integrity across systems and processes. * Adapt to changing priorities and processes while working independently and collaborating cross-functionally. About you... * 2+ years of experience in healthcare operations, reimbursement, billing, or claims processing * Experience reviewing insurance eligibility, benefits, and/or reimbursement guidelines * Familiarity with carrier billing, financialassistanceprograms, or reimbursement workflows * Working knowledge of CPT, HCPCS, and ICD-10 codes, and general medical terminology * Strongproficiencyin Excel (e.g., filtering, data validation) and Outlook; experience with Salesforce or similar case management systems preferred * Proven ability to manage high-volume casework with SLAs and quality expectations * Highly organized, with the ability to prioritize and manage multiple workflows simultaneously * Clear and professional written communication skills, with experience supporting members or customers * Comfortable working in a metrics-driven environment with regular performance feedback * Ability to work independently, exercise sound judgment, and escalate issues appropriately * Adaptable and comfortable navigating change in a fast-paced environment * Experience partnering cross-functionally (e.g., Finance, Operations, Eligibility) to resolve issues * Ability to handle sensitive or complex conversations with professionalism and empathy Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $28.85/hour - $31.25/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

[SJKP Law Firm] Staff – Washington, D.C. (Legal Coordinator / Legal Secretary / Legal Client Intake Specialist) ■ How to Apply Please submit your resume, cover letter, desired salary, work authorization, and earliest start date to the email address below. • Email Subject Line (Mandatory): DC [Position Title] – [Full Name] ※ Applications that follow the subject line format and provide all required information will proceed to the screening process. Only candidates who pass the initial screening will be contacted individually. ■ Position Details • Location: 1717 K Street NW Washington, DC 20006, • Employment Type: Full-Time, On-site, • Application Deadline: Until the position is filled ■ About SJKP, LLP SJKP, LLP is a global law firm practicing across Corporate, Criminal Defense, Divorce & Family Law, Real Estate, Employment & Labor Law, and Entertainment. We are committed to providing exceptional client service from the very first point of contact through every stage of representation. Beyond securing signed engagements, we seek professionals who think strategically and contribute meaningful value to the firm's sustainable growth. The ideal candidate approaches their responsibilities with integrity, maintains a warm yet professional demeanor, and takes genuine pride in operating as “One Team” by faithfully executing the strategic direction set by our headquarters. To learn more, please visit our website at . ■ Job Overview & Key Responsibilities As SJKP, LLP continues to expand its global legal services, we are recruiting talented individuals to support our business growth and perfect the client experience. We are seeking professionals who can optimize the client journey to ensure our professional legal services are delivered with warmth and clarity. These roles serve as the first point of contact for the firm and act as strategic guides connecting clients and attorneys. Selected candidates will be responsible for client intake, developing retention strategies, and managing professional office operations in line with SJKP, LLP’s global strategy. We welcome applicants who possess a sincere service mindset and strategic thinking along with practical expertise. Selected candidates will play a pivotal role in adding trust and value to every moment a client encounters SJKP, LLP. ■ Open Positions: Lead & Associate Levels ● [General Responsibilities for All Positions] Maintain a professional and trustworthy office environment and communicate brand values to clients. Ensure accurate data management and security using legal case management systems (e.g., Clio). Ensure a smooth workflow through close collaboration with team members and attorneys. ● [Position-Specific Responsibilities] 1. Legal Coordinator (Case Strategy & Sales Management) • Client Intake & Sales Closing: Proactively diagnose and identify the legal needs of prospective clients through inbound and outbound leads, and guide them toward case work flow through clear, persuasive, and solution-oriented communication. Provide a warm, professional, and seamless experience at all touchpoints, including in-person meetings, phone consultations, and video conferences., • Sales Pipeline & Account Assessment: Manage the entire sales pipeline from initial inquiry to final retention. Perform close management of retained clients, including accounts receivable (A/R) management, and execute strategic follow-ups for unconverted leads., • Collaboration with Attorneys: Communicate closely with assigned attorneys to support case retention and ongoing client management. Develop effective consultation strategies and tailored solutions that align with each client’s legal needs and the firm’s strategic objectives., • Performance Tracking & Analysis: Monitor and analyze daily, weekly, and monthly conversion metrics and revenue contributions to identify trends. Optimize performance and continuously refine sales strategies. 2. Legal Secretary (Front Desk Client Service / Case Record Organization & Admin Support) • Reception & Front Office Management: Greet and assist clients and visitors; support clients in completing intake forms. Handle phone calls and online inquiries professionally, maintaining a comfortable and professional office environment for all clients., • Client Intake & Communication: Serve as a primary point of contact for new and existing clients. Gather essential client information and case details via phone or online channels and relay them accurately and promptly to attorneys, providing a professional client experience., • Scheduling & Calendar Coordination: Manage client consultation appointments and efficiently coordinate attorneys' schedules. Update consultation calendars in real-time and prepare related reports to ensure smooth consultation processes., • Case Intake & System Support: Accurately enter and organize client information, consultation notes, and case records in legal case management systems (e.g., Clio). Support administrative tasks such as daily logs and summary reports, maintaining accurate and up-to-date client data., • Office Administration & Operations Support: Handle mail processing, document preparation, filing, scanning, copying, and general administrative tasks. Provide practical support for office operations and contribute to an organized and efficient office environment. 3. Legal Client Intake Specialist • Initial Inquiry Process: Respond to inbound inquiries via phone/online with warmth and professionalism., • Assessment & Scheduling: Conduct initial case assessment and schedule consultations with the professional team., • Documentation: Maintain accurate records of client interactions to ensure a seamless handoff., • Follow-up: Proactively manage follow-ups to ensure high client satisfaction. ■ Qualifications & Preferences ● [Common Requirements] • Experience: 5+ years for Lead level / All experience levels welcome for Associate level., • Education: Bachelor’s Degree required., • Skills: Exceptional communication and a strong client-service mindset., • Attitude: Strong commitment to company protocols and a proactive learning attitude., • Potential: We value future potential and a passion for becoming a high-level expert within the SJKP system. ● [Role-Specific Preferences] 1. Legal Coordinator: Strong closing skills and the ability to build trust are essential. Experience in high-stakes sales (Insurance, Auto, Marketing) or intake management at large law firms/medical institutions is highly preferred., 2. Legal Secretary: Majors in Secretarial Studies, Communications, or related fields. Experience with Clio or other case management systems. Multilingual skills are a significant plus. 3.Legal Client Intake Specialist Basic Requirements: Bachelor’s degree (preferred majors: Communications, Business, Psychology, Law, or related fields). Competencies: Experience in inbound phone handling or face-to-face customer service; a strong service-oriented mindset. Preferences: Interest in the legal service industry; experience with CRM or intake software; Multilingual skills (Highly preferred). ■ Compensation & Benefits ● [Salary Range] 1. Legal Coordinator Lead/Manager: $60,000 - $80,000 Associate/Staff: $40,000 – $60,000 2. Legal Secretary Associate/Staff: $36,000 – $40,000 3.Legal Client Intake Specialist Lead/Manager: $50,000 – $70,000 Associate/Staff: $36,000 – $50,000 ● [Benefits] salary is adjustable based on the individual's skills, experience, and performance. For the Legal Coordinator role, SJKP may provide performance-based incentive bonuses. ※ Please indicate your desired salary in the application email.

Top global law firm is seeking an experienced Senior Paralegal Specialist in Private Wealth for their NY office. The ideal candidate will have a minimum of 15 years’ experience as a Private Wealth Paralegal. College Degree And/or Paralegal Certificate Required The ideal candidate will have a minimum of 15 years’ experience as a Private Wealth Paralegal. The Senior Paralegal Specialist will be responsible for primarily serving high-wealth, high-profile clients on multi-million dollar trusts & estates and probate matters. The successful candidate will be extremely empathetic and capable of offering the highest level of service to our clients and work well with attorneys, co-workers, clients and their advisors, such as accountants and financial planners. Additionally, the Senior Paralegal Specialist will manage junior paralegals including on-boarding, training, and staffing, and other special projects as the needs arise. Meet with clients, trustees, and family members, and communicate with beneficiaries Prepare estate (706) and gift tax (709) returns, asset spreadsheets, and probate pleadings Prepare documents in connection with probate of wills and/or commencing administration proceedings, including drafting pleadings Prepare allocation of assets to beneficiaries and/or respective sub-trust Prepare required fiduciary accountings for probate estate and trust administration Prepare and transmit all necessary papers to transfer assets, including stock transfer documents, recording of real estate papers, and transferring title to motor vehicles Ability to handle administration of decedent’s assets, problem solve on how to address and administer decedent’s assets re: title issues and other roadblocks Correspond with financial institutions to collect estate assets, work with appraisers for appraisal for real or personal property, obtain financial information from accountants on closely held corporations, partnerships, and sole proprietorships Preparing and filing petitions and ongoing accountings and reports related to guardianship proceedings Draft ancillary estate planning documents Provide training and feedback to paralegals in the New York Private Wealth Group Create and maintain effective working relationships with others to facilitate a positive work environment Maintain confidentiality and client-service standards, draft professional correspondence, and ensure accuracy and consistency across all work product Perform other duties as assigned Minimum 15 years’ of experience as a Private Wealth Paralegal College Degree and/or Paralegal Certificate required Proficiency in Microsoft office, Adobe Acrobat Pro, and document management systems (e.g., iManage) Must be proactive, dependable, extremely organized, and have a strong attention to detail Ability to work concurrently on a variety of matters, managing time and expectations Ability to work both independently and as part of a team Excellent judgment, strong accountability and proactiveness Strong drafting and proofreading skills Comfort with financial statements and an aptitude for organizing complex information and maintaining meticulous records Knowledge and experience of probate and trust administration process for complex taxable estates. Demonstrates independent judgment in selecting appropriate forms and applying procedural rules governing probate and trust administration, including all required filings.

Our client, a premier litigation law firm, is seeking an E-Filing Specialist to join their impressive and collaborative team! This role is responsible for ensuring the accurate and timely filing of legal documents in court systems across federal, state, and appellate courts within multiple jurisdictions and time zones. This position supports attorneys, paralegals, and litigation teams by managing electronic filing, maintaining compliance with court and judge rules and procedural requirements, and coordinating service-of-process. • This is a fully remote position, but candidates must be able to reliably commute to their office in Midtown West. On-site attendance will be required on a regular basis during the first 90 days for onboarding and training, and occasional on-site presence will be required once remote. Compensation: $90-120k base salary DOE + discretionary bonus + very strong benefits package Hours: 4pm -12:30am EST, occasional OT is required Responsibilities • Electronic Filing & Document Management, • Serve as the subject matter expert in e-filing with various state and federal courts, ensuring timely filing of legal documents., • Prepare and submit filings via e-filing portals (e.g., LegalConnect, One Legal, PACER, NYSCEF, File & Serve)., • File legal pleadings in various federal, state, and appellate courts nationwide, often on short notice, while ensuring awareness of the filing jurisdiction's time zone to meet applicable deadlines., • Understand and accurately execute the procedures for filing sealed and/or confidential documents, including proper redaction techniques in compliance with applicable court rules., • Locate court and judge rules and confirm documents comply with local court rules and filing requirements across jurisdictions., • Format legal pleadings, including generating tables of contents and tables of authorities., • Hyperlink briefs to cited authorities and court documents when required by court rules., • Assist with exhibit formatting, including adding slip sheets, and ensure documents meet court-imposed size limitations., • Review and verify electronic filing receipts, ensuring confirmation is saved and distributed to case teams., • Client and Team Support, • Collaborate and coordinate effectively with secretaries, paralegals, and attorneys to manage filings and schedules as necessary to meet critical deadlines., • Communicate regularly and clearly regarding filing status, conformed copies, and rejections with attorneys, secretaries, and paralegals., • Communicate and offer guidance to attorneys on scheduling strategy for large or complex filings requiring submission across multiple cases., • Prioritize and monitor rush requests and escalations to meet deadlines., • Troubleshoot and resolve filing-related issues by coordinating with courts, clerk’s offices, vendors, or attorneys and paralegals., • Provide training or guidance to team members regarding filing prep, procedures and platforms., • Circulate filed/sealed documents when requested., • Assist with general secretarial overflow during filing downtime, including, but not limited to, updating case management documents, drafting letters, and saving and organizing documents in the firm’s iManage document management system., • Compliance and Continuous Improvement, • Stay current with court and judge rules, local procedures, and e-filing requirements across jurisdictions., • Understand and execute procedures for filing sealed and/or confidential documents, including proper redaction methods., • Maintain accurate records of filings, docket updates, and case documentation in iManage document management system., • Record all your work in the firm’s timekeeping system to help track resource allocation and productivity., • Assist with implementation of new filing technology and process improvements., • Maintain and update e-filing registrations, login credentials, and admission renewals as required., • Adhere to standardized policy and procedures to ensure uniformity across all offices. Knowledge, Skills and Abilities • Be proficient in MS applications, Word, Adobe, Best Authority, and filing platforms such as FileTime, NYSCEF, and Pacer to name a few., • Vast knowledge of litigation processes and procedures, including legal document creation and the format required for filing in different jurisdictions and/or where to locate the information., • Ability to navigate court websites and locate court rules in multiple jurisdictions., • Proven ability to perform effectively under pressure and meet tight deadlines in high-stress situations, including the capacity to juggle multiple projects., • Capable of working independently with limited supervision, exercising sound judgment to determine appropriate filing methods when court assistance is unavailable, and to anticipate problems and determine appropriate solutions in order to complete all assigned tasks., • Discernment to escalate questions to attorneys when court guidance is not accessible., • Demonstrated ability to communicate effectively with professionalism and accuracy. Qualifications/Experience/Education • Minimum 3 years of experience in an e-filing focused role, with primary responsibilities centered on e-filing., • Proficiency in electronic filing and docketing. Work Hours • This is a remote position; however, on-site attendance will be required on a regular basis during the first 90 days for onboarding and training which will be coordinated to ensure consistency while allowing for reasonable flexibility. After the probationary period, occasional on-site attendance may be required for limited periods at the firm’s discretion., • Able to work overtime, as needed. Please submit your resume to apply! • You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting ___. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Posting Type Hybrid/Remote Job Overview The Senior Developer Services Specialist is a technical leader and trusted advisor who enables internal and external developers to successfully design, build, and scale solutions on the Relativity platform. This role serves as a senior escalation point for complex development scenarios, provides deep technical guidance, and influences best practices across the developer ecosystem. In addition to direct developer enablement, the Senior Specialist partners crossfunctionally with Engineering, Product, Sales and Customer teams to improve developer experience, platform adoption, and solution quality. This role operates with a high degree of autonomy and is expected to lead initiatives, mentor peers, and contribute to strategic improvements within the Developer Services team and the organization. Job Description and Requirements Key Responsibilities * Act as a senior technical advisor to developers building custom applications and integrations on the Relativity platform, supporting complex and nonstandard use cases with strong architectural judgment. * Lead advanced onboarding, enablement, and training for developer audiences by delivering solution design reviews and architecture guidance aligned with Relativity best practices. * Provideexpert guidance on the design and implementation of custom applications to ensure solutions are scalable, supportable, and aligned with platform capabilities. * Serve as an escalation point for highimpact developer issues by conducting deep technical investigations, isolating root causes, and recommending durable,platformappropriate solutions. * Build, test, and share sample code snippets, proofofconcepts, and other practical examples that help external developers visualize the recommended way to consume platform tools and APIs. * Leverage deep platform, API, and extensibility knowledge to resolve complex developer issues while balancing multiple concurrent work requests and deadlines. * Influence, document, and socialize development best practices, patterns, and guidance to improve overall developer experience and solution quality. * Partner crossfunctionally with Product, Engineering,Account/Salesand Customer teams to provide highsignal developer feedback and advocate for platform improvements. * Mentor and support Developer Services Specialists by providing technical coaching, sharing proven approaches, and contributing to team skill development. * Lead or contribute to strategic initiatives that improve developer tooling, documentation, andenablementprograms. * Communicate clearly, professionally, and proactively with customers and internal stakeholders whileoperatingindependently with a high degree of autonomy and accountability. * Identify, document, andsubmitproduct defects and actionable feedback discovered during developer engagements to support continuous platform improvement. * Participate in annual Relativity user conferences by leading flagship technical sessions and workshops that influence developer adoption, elevate platform best practices, and represent the voice of the external developer community. Minimum Qualifications * Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. * Significant experiencein software development, including designing, building, and supporting production applications. * Working knowledge of SQL and experience interacting with relational data stores as part of application development, troubleshooting, or reporting workflows. * Handson experience with modern development languages and technologies, including but not limited to .NET, JavaScript, RESTful services, JSON, and similar frameworks or protocols. * Strongproficiencywith modern development concepts such as APIs, application architecture, and cloudbased solutions. * Demonstrated ability to independently troubleshoot and resolve complex technical issues across application, integration, and platform layers. * Experience working directly with developers or technical customers in a customerfacing, consulting, or enablement role. * Excellent written and verbal communication skills, with the ability to clearly explain complex technical concepts to diverse audiences. * Proven experience collaborating crossfunctionally in a fastpaced, evolving environment. Preferred Qualifications * Experience building or supporting solutions on extensible SaaS orplatform-basedproducts, with exposure to technical mentorship and developer enablement practices such as training or documentation. * Proven experience advising developers on architecture and best practices, resolving complex or nonstandard technical scenarios, and translating developer feedback into actionable guidance or platform improvements. * Strong communicator with experience creating and delivering developerfocused enablement content and engaging developer communities through documentation, presentations, workshops, webinars, or conference sessions. * Ability tooperateautonomously with strong judgment, mentor technical peers, and collaborate crossfunctionally to drive improved developer experience and platform outcomes. * Familiarity with the Relativity platform, includingRelativityOneconcepts, APIs, and extensibility points, is strongly preferred. * Experience creating developerfacing enablement materials such as sample code, reference implementations, tutorials, or architectural guidance, and presenting technical content through workshops, webinars, or conference sessions. * Relativity certifications or progress toward certification (e.g., Specialist, Expert, orplatform-specificcredentials) are considered a plus. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Data Analysis, Data Intelligence, Data Science, Data Visualization, Information Governance, Legal Practices, Legal Research, Project Management, Risk Management, Structured Query Language (SQL)

Company Overview ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? • ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases., • Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California., • Work with a collaborative team with the ability to work across different areas of the company., • Ability to join a growing company with professional development opportunities. Position Summary The Specialist II, Regulatory Documentation reports to the Director, Regulatory Documentation and will provide support in the management and publishing of documents ensuring its conformance with Health Authority requirements. This position will assist staff in the document management, publishing, and coordination of Electronic Common Tech Document (eCTD) modules. Essential Functions * Create and maintain electronic project folders for projects * Generate electronic files for working documents * Format documents prepared or received according to stipulated style guides for reports, assessments, regulatory submissions, letters, etc. * Format and compile documents according to requirements specified by Regulatory Agencies * Publish documents (internal bookmarks and hyperlinks), insert into XML backbone (docuBridge), and complete external hyperlinks to other documents and datasets on the XML backbone * Ensure that all working files, forms, sign-out sheets, and archives are organized and maintained in accordance with SOPs and Health Authority requirements * Prepare document shells for inclusion of text and data * Assist in training Regulatory Documentation Specialists ensuring that all SOPs are followed, and all questions are answered; Continue to provide support and assist in questions after the training is completed * Performs ad-hoc and cross-functional duties and/or projects as assigned to support business needs and provide developmental opportunities. Education & Experience * Bachelor's Degree in life sciences or technical discipline with 2+ years of regulatory operations experience in the biotechnology or pharmaceutical industry required; or * High school diploma with 6+ years of regulatory operations experience in the biotechnology or pharmaceutical industry required. Knowledge, Skills, & Abilities * Working knowledge of Health Authority procedures and guidance regarding document management and electronic submissions * Working knowledge of Electronic Document Management Systems * Working knowledge of Veeva Vault especially Veeva RIM * Ability to work with firm deadlines and adapt quickly to changing requirements and priorities * Strong organizational skills, written and oral communication skills, and attention to detail Working Environment / Physical Environment * This position works on-site (Monday through Friday) in Summit, NJ. * Regular work schedule is Monday - Friday, within standard business hours. Flexibility is available with manager approval. * This position may need to sit for long periods of time and use various computer programs. * This desk-based role involves the close study of scientific and regulatory documents. * They will work closely with colleagues throughout the day, often on a project-team basis. This position is eligible for a discretionary bonus and equity award. The hourly base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $45.66 (entry-level qualifications) to $50.23 (highly experienced) per hour The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Remote (For Non-Local) or Hybrid (Local to New York, NY or Denver, CO area) Position Summary The Benefit Configuration Specialist is responsible for supporting the testing and validation of pharmacy benefit plan configurations across multiple lines of business, including Commercial, Medicaid, Exchange, and Medicare. This role ensures that benefit plan setups align with client intent, regulatory requirements, and internal configuration standards.The Specialist will execute comprehensive benefit testing, participate in pre-implementation audits, and validate plan accuracy prior to deployment. Responsibilities include reviewing plan design specifications, performing scenario-based testing, identifying configuration discrepancies, and collaborating with cross-functional teams to resolve issues. This position requires strong attention to detail, analytical thinking, and the ability to interpret complex pharmacy benefit structures. The ideal candidate is comfortable working in a fast-paced environment, managing multiple audits simultaneously, and communicating findings clearly to internal stakeholders. Position Responsibilities: • Execute end-to-end testing and validation of pharmacy benefit plan configurations across Commercial, Medicaid, Exchange, and Medicare lines of business., • Perform detailed implementation audits to ensure benefit setup aligns with client intent, regulatory requirements, and internal configuration standards., • Review and interpret plan design documents, benefit change forms, and formulary specifications to translate requirements into executable test scenarios., • Analyze claim outputs to confirm expected adjudication behavior and accumulator movement., • Identify, document, and communicate configuration discrepancies or defects; collaborate with configuration team to ensure timely resolution., • Ensure compliance with applicable federal and state regulations, including guidance from the Centers for Medicare & Medicaid Services (CMS) where applicable., • Maintain clear documentation of testing results, audit findings, and approval signoffs., • Participate in client-facing meetings to review testing scope, discuss audit findings, clarify benefit intent, and provide detailed explanations of testing results and configuration outcomes., • Partner with cross-functional teams to ensure benefit accuracy and successful implementation., • Contribute to process improvements that enhance testing efficiency, audit quality, and overall benefit validation standards., • Manage multiple audits and testing initiatives simultaneously in a deadline-driven environment., • Responsible for adherence to the Capital Rx Code of Conduct Required Qualifications: • Bachelor's degree in Healthcare Administration, Business, Information Systems, or related field (or equivalent work experience)., • Minimum 3-5 years of experience in pharmacy benefit management (PBM), health plan operations, or benefit configuration., • Direct experience supporting Medicare lines of business (Medicare Part D and/or MAPD)., • Demonstrated understanding of Medicare benefit structures., • Experience testing and validating pharmacy benefit configurations in Commercial, Medicaid, Exchange, and/or Medicare lines of business., • Strong knowledge of formulary design, tier structures, utilization management (PA, ST, QL), and accumulator logic., • Ability to analyze benefit design documents and translate requirements into executable test scenarios., • Strong analytical skills with high attention to detail and accuracy., • Proficiency in Microsoft Excel for data review, validation, and reporting., • Strong written and verbal communication skills with ability to clearly document findings and discrepancies., • Participate in client-facing discussions to review benefit testing outcomes and implementation readiness while providing clear guidance on complex benefit designs. Base Salary: • New York, NY (hybrid) $78,800 - $98,500, • Denver, CO (hybrid) $72,000 - $90,000, • Remote - $62,400.00 - $90,000.00 This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, and skills, and location of the job. Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Benefits Judi Health provides all full-time and part-time benefit-eligible employees with the ability to elect medical and pharmacy coverage, dental insurance, vision insurance, accidental injury insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts. Full-time employees also have access to a health savings account, voluntary life insurance, and voluntary accidental death and dismemberment insurance for themselves and their eligible dependents. Judi Health provides full-time employees with the followingbenefitsat no cost to the employee: basic life insurance, basic accidental death and dismemberment insurance, paid time off, sick time, holidays, short-term disability, long-term disability, an employee assistance program, and a wellness program. Full-time employees are also eligible for a 401(k) plan with company match after one year of full-time employment. About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$75,000—$90,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Company Overview ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? • ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases., • Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California., • Work with a collaborative team with the ability to work across different areas of the company., • Ability to join a growing company with professional development opportunities. Position Summary The Specialist III, Regulatory Documentation will report to the Director, Regulatory Documentation and will provide expertise and guidance in the management and publishing of documents ensuring their conformance with Health Authority requirements. This position will assist staff in the document management, publishing, and coordination of Electronic Common Tech Document (eCTD) modules. Essential Functions * Create and maintain electronic project folders for projects * Maintain Veeva RIM by uploading all submission, Health Authority correspondence, etc. * * Serve as an advisor to internal departments in the preparation and submission of regulatory documentation * Generate electronic files for working documents * Format documents prepared or received according to stipulated style guides for reports, assessments, regulatory submissions, letters, etc. * Format and compile documents according to requirements specified by Regulatory Agencies * QC documents (formatting, bookmarking, hyperlinking, document properties) that were prepared by others * Create new submissions in submission software following all SOPs and ensuring all checklists are completed * Publish documents (internal bookmarks and hyperlinks), insert into XML backbone (docuBridge), and complete external hyperlinks to other documents and datasets on the XML backbone * Submit documents to Health Authorities. * Ensure that all working files, forms, signout sheets, and archives are organized and maintained in accordance with SOPs and Health Authority requirements * Prepare templates and document shells for inclusion of text and data * Assist in training Regulatory Documentation Specialists ensuring that all SOPs are followed, and all questions are answered; Continue to provide support and assist in questions after the training is completed * * Collaborate with other Regulatory Documentation Specialists regarding upgrades to existing software programs, new software programs, or removing software programs that are no longer needed * Performs ad-hoc and cross-functional duties and/or projects as assigned to support business needs and provide developmental opportunities. * Collaborate with other Regulatory Documentation Specialists regarding upgrades to existing software programs, new software programs, or removing software programs that are no longer needed Education & Experience * Bachelor's Degree in life sciences or technical discipline with 5+ years of regulatory operations experience in the biotechnology or pharmaceutical industry required; or * High school diploma with 9+ years of regulatory operations experience in the biotechnology or pharmaceutical industry required Knowledge, Skills, & Abilities * Expert knowledge of Health Authority procedures and guidance regarding document management and electronic submission * Expert knowledge of Electronic Document Management Systems * Strong knowledge in Veeva Vault especially Veeva RIM * * Ability to work with firm deadlines and adapt quickly to changing requirements and priorities * Strong organizational skills, written and oral communication skills, and attention to detail Working Environment / Physical Environment * Strong organizational skills, written and oral communication skills, and attention to detail * Regular work schedule is Monday - Friday, within standard business hours. Flexibility is available with manager approval. * This position may need to sit for long periods of time and use various computer programs * This desk-based role involves the close study of scientific and regulatory documents * They will work closely with colleagues throughout the day, often on a project-team basis This position is eligible for a discretionary bonus and equity award. The hourly base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $50.48 (entry-level qualifications) to $55.53 (highly experienced) per hour The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Company Overview ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? • ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases., • Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California., • Work with a collaborative team with the ability to work across different areas of the company., • Ability to join a growing company with professional development opportunities. Position Summary The Senior Specialist, Regulatory Affairs will provide expertise to the organization in the development of regulatory compliance strategies and in ensuring its conformance to Health Authority requirements. Essential Functions • Serve as a Regulatory Affairs subject matter expert to the Regulatory Affairs team and organization., • Approve, review, or prepare common technical documents (CTD) for technical content and compliance with regulatory requirements, • Responsible for maintaining compliance with US and International Health Authority regulations for products under development and for marketed products., • Assist with developing and evaluating regulatory strategy, • Keep abreast of internal and external changes, trends, and developments to the regulatory environment that may have an impact on ImmunityBio products., • Author and review departmental SOPs, as well as other SOPs that may impact Regulatory Affairs., • Bachelor's Degree in life sciences required with 7+ years of relevant regulatory compliance experience in pharmaceutical drug development required; or, • Master's Degree in life sciences required with 5+ years of relevant regulatory compliance experience in pharmaceutical drug development required., • Knowledge and experience with organizing responses to Regulatory Authority requests required, • Experience with US and International Health Authority regulatory submissions preferred Knowledge, Skills, & Abilities • Knowledge of FDA, ICH and other guidance documents and requirements, • Knowledge of organizing responses to Regulatory Authority requests, • Strong knowledge of Health Authority regulatory requirements/guidelines, • Strong project management and computer skills (including Microsoft office), • Strong document management experience (hard and e-copy), • Ability to work with firm deadlines and adapt quickly to changing requirements and priorities, • Strong organizational skills, written/oral communication skills and attention to detail, • Ability to manage conflicting priorities and respond in a timely, effective manner Working Environment / Physical Environment • This is a full-time position (40 hours per week) Monday through Friday., • This role may need to sit for long periods of time and use various computer programs., • This desk-based role involves the close study of scientific and regulatory documents., • They will work closely with scientific colleagues throughout the day, often on a project team basis. This position is eligible for a discretionary bonus and equity award. The annual base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $135,000 (entry-level qualifications) to $150,000 (highly experienced) annually The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

ElderServe Health is a mission-driven, nonprofit managed care organization serving the New York metropolitan area. ElderServe provides long-term services and supports to more than 20,000 older adults and adults with disabilities across New York City, as well as Westchester, Nassau, and Suffolk Counties. ElderServe primarily serves a frail and elderly membership who is predominantly dual-eligible and enrolled in Medicaid managed long-term care, Medicare-only and integrated Medicaid-Medicare plans. The CareSource and ElderServe affiliation addresses these critical long-term care needs to help members be as healthy and independent as possible. Job Summary: The provider Credentialing Specialist is responsible for facilitating the centralized credentialing process for the company's providers, addressing all functions for initial and re-credentialing of Specialty Partners providers in accordance with departmental policies and procedures. Essential Functions: • Collect and document provider credentials per credentialing and re-credentialing protocols, guidelines and policy/procedures., • Notify providers of new and additional credentialing requirements., • Maintain and update databases, including the provider database and directory., • Process rosters and updates from delegated providers., • Generate data reports as needed., • Assist with Provider Relations activities, including preparing required provider network data for submissions, reviewing submission results and preparing responses to network deficiencies., • Respond to staff and provider network inquiries., • Participate in department projects and provide support to the Department as needed, including review provider documents, including provider application, attestations, and credentials for processing provider contracts, letters of agreement, contract amendments, and notices., • Perform any other job related duties as requested. Education and Experience: • High School or GED diploma required, • Two (2) years experience with Medicare and Medicaid Provider Network Requirements required Competencies, Knowledge and Skills: • Strong Data Analysis Experience, • Proficient in Microsoft Word and Excel, • Ability to absorb details accurately, • Excellent organizational skills, • Strong Interpersonal and Communication Skills, • Attention to detail, • Familiarity of the healthcare field, • Knowledge of medical terminology, • Knowledge of Medicaid & Medicare managed care, • Critical listening and thinking skills, • Uses proper grammar, • Technical writing skills, • Time management skills, • Proper phone etiquette, • Customer service orientated, • Decision making/problem solving skills Licensure and Certification: • None Working Conditions: • General office environment; may be required to sit or stand for extended periods of time Compensation Type: Hourly Competencies: • Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Company Overview ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? • ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases., • Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California., • Work with a collaborative team with the ability to work across different areas of the company., • Ability to join a growing company with professional development opportunities. Position Summary The Principal Specialist, Health Authorities will assist in the development of global clinical regulatory strategy for investigational and marketed products and assist with the preparation, review, and finalization of submission packages and responses to Health Authorities. The Principal Specialist, Regulatory Clinical Science will provide a high-level of expertise to the organization in ensuring the regulatory submissions conform to local Health Authority requirements. Essential Functions • Evaluate clinical data, reports, and summaries for compliance with the protocol, statistical analysis plan, monitoring guidelines, data management plan, and any other clinical trial associated document, • Assemble the reporting of clinical studies sponsored by IBRX, • Draft and finalize documents for regulatory submissions including INDs, CTAs, NDAs, BLAs, MAAs, briefing books, and any other application documents., • Prepare responses to Health Authority comments and questions pertaining to clinical issues., • Assist with versioncontrol governance by supervising a centralized document repository, applying namingconvention standards, authorizing changetracking procedures, and assisting with final module versions prior to electronic upload to ensure auditready documentation, • Provide guidance, training, and expert opinion to others in the preparation, analysis, and documentation of studies, • Monitor and analyze emerging HealthAuthority guidance to anticipate regulatory shifts and advise crossfunctional teams., • Perform ad-hoc and cross-functional duties and/or projects as assigned to support business needs and provide developmental opportunities. Education & Experience • Bachelor's Degree in life sciences life sciences or technical discipline with 10+ years of relevant progressive experience required; or, • Master's degree in life sciences or technical discipline with 8+ years of relevant progressive experience required, • Experience in the preparation of the submission of clinical modules in eCTD format required., • Familiarity with organizing responses to Health Authority information requests required., • Familiarity with regulatory submissions outside of the US a bonus Knowledge, Skills, & Abilities • Strong knowledge of Health Authority clinical guidance documents and requirements, • Expert knowledge of clinical research, Good Clinical Practices, and regulatory requirements and guidelines, • Strong knowledge of clinical documentation, • Ability to work with firm deadlines and adapt quickly to changing requirements and priorities, • Strong organizational skills, written and oral communication skills, and attention to detail, • Ability to successfully manage multiple changing deadlines and operate in ambiguity Working Environment / Physical Environment • This position works on site in Summit, NJ., • Regular work schedule is Monday - Friday, within standard business hours. Flexibility is available with manager approval., • This position may need to sit for long periods of time and use various computer programs., • This desk-based role involves the close study of scientific and regulatory documents., • This position will work closely with scientific colleagues throughout the day, often on a project team basis. This position is eligible for a discretionary bonus and equity award. The annual base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $170,000 (entry-level qualifications) to $187,000 (highly experienced) annually The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Our client, a global market leader, is looking for an Executive Support Specialist. The Executive Support Specialist responsibilities include providing technical on-site and remote support to executive and corporate users. This position will report to the IT Infrastructure Manager Job Responsibilities: -Promptly respond to corporate technology support issues on-site and remotely -Work closely with the escalated IT Support tiers within the organization to provide technical support for executive issues, ensuring assigned calls are responded to, diagnosed, and resolved swiftly and effectively in line with operational level agreements and service level objectives -Ensure outstanding incidents and requests are regularly updated to reflect the current status -Maintain confidentially and privacy in all dealings with executives -Ensure that Operational Level and Service Level Objectives are adhered to at all times -Maintain an up-to-date level of knowledge with regards to technology, in particular security policies and company standards -Document actions, alterations, and procedures to ensure an accurate and accessible record of the current state of the system in the Service Now ticketing system -Assist other members of the Executive Support Specialist team or any other IT team when appropriate to complete tasks in the necessary timescale -Keep abreast of trends in technology and its application to understand current best practices, possible alternative solutions and to support problem-solving -Manage own time to fulfill tasks efficiently, in the correct priority, and to the required level of quality, within the context of the objectives supplied by the manager -Communicate the progress of investigations and planned solutions to executive and corporate customers, managing their level of expectation and increasing their understanding of company desktop technology -Liaise with colleagues, utilizing their expertise to solve more complex problems or pass on responsibility to the appropriate support team member -Continuously assess and communicate the possibility for improvement in support practices -The support of mobile devices including iPhone, iPad, iPod, Android, and Windows laptops and desktops -Audio, visual system setup, and support in corporate business environments -Network configuration and problem-solving in Windows, Apple, and Citrix environments (wired and wireless -Assist in the management of vendors such as Internet Service Providers, cable and satellite TV, networking, and audio/video -Provide onsite support at executives’ home offices as needed concerning network and desktop services -Maintain asset management of end-user devices (mobile, desktops, and laptops) -Any other duties as assigne Job Skills: -Minimum of 1 years experience with executive-level IT support in an enterprise corporate setting in an onsite and remote capacity -Ability to work with little or no supervision from the direct manager -Ability to work in a fast-paced, highly technical environment -Excellent verbal and written communication skills -College degree in Computer Science or related field -Experience working in a team-based collaborative work atmosphere -Willing and able to travel approximately 10-20% of the time -Must be available during the core working hours of the team and occasionally during off-hours to assist with deployments and other emergency items -The ability to deal politely and professionally with customers and/or coworkers -The ability to manage several tasks at once to meet deadlines -The ability to use a computer to communicate, create, and access information

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. ___ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. The Customer Care Specialist is a key member of the Customer Care/Support team tasked with delivering an exceptional customer experience. In this role, customer satisfaction is the most important measurement of success. This role will also contribute to building and scaling the customer support experience including thoughtful attention to the mechanisms and processes that provide important insight into product usage and client health. This role is a remote position, you must be based out of one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah or Washington * Deliver exceptional service to all of our customers ranging from small wealth advisory businesses to the largest financial services firms. * Identify, respond, and resolve issues and questions raised by Vanilla customers. * Provide hands-on support to our customers to ensure their ongoing happiness. * Evaluate the criticality of a given issue; isolate and escalate problems to senior management to ensure problems are solved in a timely manner. * Help clients leverage Vanilla to the greatest extent possible through both functional and conceptual instruction. * Work cross-functionally across the business with Customer Success, Sales, Product, Engineering, and Operations making sure customers get the help they need. * Provide constructive feedback on methods for optimizing the support flows and tools used for tracking and responding to customers. * Report regularly to internal stakeholders on customer support operations and work with customer success managers and sales account executives on customer related initiatives. * Collaborate with the Senior Director of Customer Success to implement and track key metrics like a Client Health Score. * Become an expert in all things Vanilla. * 3+ years of Customer Support experience. * Experience supporting customers in SaaS platforms - strong understanding of cloud-based applications, subscriptions, and common SaaS workflows. * Proven results in driving positive customer experience. * Ability to form relationships with colleagues, prospects and customers through strong interpersonal skills. * Able to thrive in a fast-paced, high-growth environment, with a high level of drive, accountability, and attention to detail. * A self-starter who thrives in a startup environment. * Excellent written and verbal communication skills. * Metrics oriented and customer satisfaction driven. * Ability to manage multiple support channels (e.g. email, chat, and phone). * Ability to explain technical concepts to non-technical users in a clear, professional manner. * Associates, Bachelor's degree in Business Administration or equivalent experience. * Knowledge of customer service principles and practices. * Proficiency in Google Suite, Salesforce Service Cloud, JIRA, and Slack. * Experience working in financial services or wealth management. * Customer service certification. The salary range for this role is $55,000 to $75,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. * Flexible paid time off policy and 10 company-wide paid holidays * Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents * Medical, dental, and vision benefits coverage for employees and their families * 401K eligibility after one month of employment * Free estate planning documents * Budget for learning & development and home office setup * Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Full-time Description Job Title: Customer Care Specialist Reports to: Customer Care Director FLSA Status: Non Exempt Travel: Travel requirement 10-15% Job Summary The Customer Care Specialist (CCS) is expected to be knowledgeable in all aspects of the order to cash process. This entails order processing, obtaining scheduling information, coordination of shipments, order expedites and processing of customer inquiries. The CCS will act as a liaison between respective departments to investigate and resolve non product complaints. This position will perform standardized processes, complete ERP (NetSuite-Plex) and supplemental trainings to align with department and company guidelines. Work Location Requirements This role operates on a hybrid schedule and will require periodic onsite attendance. Candidates must reside within commuting distance of our Chesterfield, MO to meet business and operational needs. Essential Duties and Responsibilities • Customer Assistance: Primary point of contact for an assigned geographical section or market specific account base. Provide product or service information relative to Altor’s product portfolio. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and assistance regarding products, services, and policies., • Problem Resolution: Handle customer complaints and concerns effectively, aiming for a swift resolution while maintaining a positive customer experience. Escalate issues to appropriate channels when necessary., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements. Ensure accuracy and efficiency in order management procedures., • Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns. Knowledgeable on product features, pricing, and entire Altor product portfolio., • Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction. Customer sites visits may be required to support customer or business requirements., • Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Provide regular reports i.e. Open Order Reports, Scorecards, and feedback to management in regard to service level agreements., • Team Collaboration: Collaborate with departments such as Sales, Operations, Scheduling, or Marketing to ensure seamless communication and resolution of customer issues. Contribute to team goals and initiatives. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience • Bachelor’s Degree or equivalent work experience, • 3+ years of experience in customer service; preferably in a manufacturing environment, • Experience with ERP Systems is desired Computer Skills • To perform this job successfully, an individual should have knowledge of Microsoft Suite – Word, Excel, PowerPoint., • Essential requirements include computer literacy; proficiency in office software products, with the ability to create PowerPoint or Excel presentations, and effectively utilize Teams, SharePoint, and Salesforce., • Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. • Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility, • Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork, • Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence, • Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility, • Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy, • Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments. The noise level in the work environment is usually low to moderate level. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. MR1

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Team The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team – consulting with customers and configuring ServiceNow Integrations based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform. What you get to do in this role: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • Devising integration development plans and strategies while formulating architectures for systems integrations., • Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers, • Developing solutions specific to user requirements gathered in workshops., • Coordinating activities with other developers to ensure that integrations and platform functionality is designed to support the overall project., • Ensuring that best practices in integration processes are followed by the organization., • Act as an SME to solve complex user issues related to Integrations and AI solutions., • Checking and correcting conflicts in data configurations and overlaps., • Analyzing and improving current instance configuration and setup to ensure proper design to support future of customer., • Identifying, debugging, and advising on system errors or architecture issues. To be successful in this role, we need someone who has: • At least 8 years of configuration/development experience for complex, highly capable, integration technologies, • Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Maintain at least 2 ServiceNow mainline CIS certifications, • Maintain ServiceNow Certified Application Developer (CAD) certification, • Act as a technical lead on any engagement, • Experience with architecting systems integrations and creating complex high level architecture diagrams, • Extensive experience with Integration Technologies (Web Services (REST/SOAP), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies, • Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI., • Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued., • Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations), • Experience with data management, database design, and database concepts, • Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Connect chat, agent chat, and virtual agent configuration and design experience, • Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc), • Understanding and/or development experience with MID Servers, Notify, Orchestration, • Strong Javascript skills with practical experience, • Experience with Self Hosted implementations and/or Domain Separation is a plus, • Experience with data management, database design, and database concepts, • Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment, • Proven team builder with the ability to mentor and develop talent, • Analytical and problem-solving abilities, • A keen eye for detail and the ability to spot and fix errors in complex code, • Ability to perform tasks independently, • Good presentation and report-writing skills, • Up to 30% travel annually Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist Reports to: Service Operations Manager Location: Remote, US Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are looking for an enthusiastic and detail-oriented Customer Service Specialist to join our growing Service Operations team. This entry-level role focuses on providing outstanding customer support by assisting with inquiries, resolving issues, and ensuring a seamless customer experience. You’ll collaborate with various teams and learn to effectively manage day-to-day customer interactions while gaining valuable skills in a fast-paced, remote-first environment. Key Responsibilities: Customer Support & Issue Resolution: • Respond to customer inquiries via email and phone, providing prompt and accurate assistance., • Address and resolve common customer issues, escalating complex cases to the appropriate team when necessary., • Conduct follow-ups to ensure all customer concerns are addressed and resolved., • Document customer interactions and resolutions in CharterUP’s proprietary software system. Live Trip Monitoring: • Act as Live Trip Support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Serve as the primary point of contact for drivers, customers, operations teams, and Enterprise Sales during active trips., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in Sprinklr., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience and Skills: • 0-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with Sr. Manager, Logistics & Customer Support, • Step 4: Offer & background check Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a CORE Peer Specialist. Community Oriented Recovery and Empowerment (CORE) services is a program serving individuals living with severe and persistent mental illness. This program serves Medicaid HARP enrollees and works to assist individuals in reaching their recovery goals. Services provided include Psychosocial Rehabilitation, which incorporates education and employment goals, and Peer Support. There is an extensive and broad range of services that include but are not limited to the improvement of daily living skills, managing finances, obtaining or improving safe and affordable housing, furthering one’s education, obtaining employment, achieving personal recovery and/or resilience, improving family and interpersonal relationships, preventing social isolation, connecting with effective and comprehensive behavioral health and primary care, and full community integration. The CORE Services Certified Peer Specialist is responsible for delivering Peer Support as well as the other direct care services offered within the CORE program. The CORE Services Certified Peer Specialist is responsible for ensuring members receive person-centered, trauma-informed and culturally competent services with a rehabilitation and recovery focus in their homes or their community. This role is responsible for facilitating the utilization of natural resources and the enhancement of recovery-oriented principles with the intention to assist individuals with initiating recovery, maintaining health and wellness, and enhancing the quality of personal and family life for long-term recovery. Essential Duties & Responsibilities • Oversee and manage a caseload of members that are enrolled in the CORE services program, seeing them on a 1:1 basis as needed, wanted, and defined by an individualized service plan., • Help individuals work on goals such as community connectedness, development of natural resources, physical and mental health wellness, education, employment, self-help, and independent living skills., • Provide services in a person-centered, goal-oriented, trauma informed and culturally competent approach which includes advocacy, outreach and engagement, self-help tools, recovery supports, transitional supports, pre-crisis and crisis supports., • Assist in selecting and utilizing self-directed and evidence-based recovery tools, including but not limited to Wellness and Recovery Plans (WRAP) or Relapse Prevention Planning, with members to develop skills for long-term recovery., • Provide health coaching and recovery support, especially on issues of self-advocacy, wellness self-management, medication adherence, smoking cessation, entitlements, and daily living activities., • Assist with and coordinate transportation to appointments, including provision of travel training as needed., • Accompany members to behavioral health, medical and/or other appointments to support and facilitate engagement and follow through as needed., • Coordinate and communicate care planning with other providers of services., • Attend and participate in collaborative CORE team meetings., • Act as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services., • Maintain compliance with all New York State Office of Mental Health policies and procedures., • Maintain organized and accurate documents and client records using AWARDS - electronic health record (EHR) database., • Perform related duties as assigned by supervisor., • Produce comprehensive and descriptive progress notes with time, location, intervention and follow-up needed., • Document every service with strict deadlines, • Complete required extensive trainings and pass post-training test in the areas of psychosocial rehabilitation, trauma-informed care, person-centered care, motivational interviewing, substance use disorders, and mental health, • Provide Psychosocial Rehabilitation (PSR) services in accordance with the member’s individualized service plan, including skill-building interventions that promote recovery, independence, community integration, and improved functioning in daily living.Requirements: Education & Experience • High School Diploma or GED required; Bachelor’s degree preferred., • NYS Peer Certification (Provisional or Full Certification), OR NY Certified Peer Recovery Advocate (NYCRPA) Certification as well as maintaining this certification which is necessary to maintain active job status. If certification is not completed upon hire, peer certification must be obtained within six (6) months from the hire date., • Lived experience required: personal experience living with a disability, history of mental health challenge and/or substance abuse and willingness to draw upon this experience to serve as a role model to support the recovery goals of individuals served, • Working knowledge of computer software and electronic health record systems, • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards, • Knowledge of Medicaid, Social Security, and other entitlement systems, • Excellent interpersonal skills required, • Ability and willingness to regularly travel using public transportation throughout the boroughs and have flexibility in hourly/weekly schedule, • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external colleagues, • Excellent computer proficiency (MS Office – Word, Excel, and Outlook), • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service, • Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Job Description Job title: Recreational Specialist Reports to: Program Director FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Recreational Specialist is responsible for developing and implementing recreation programs and supervising recreational activities for the program residents. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Consult with and report daily to the Program Director to design an effective recreation program., • Liaison with the Department of Education., • Plan a recreational program for residents, assess the needs and interests of residents., • Supervise volunteer staff, instruct, and lead recreational activities. (team games, arts and crafts, dances, etc.), • Organize and promote special events, holiday’s festivals, and pageants., • Issues and collects arts and crafts supplies and equipment safety on a regular basis., • Attends in service programs for staff; conducts training sessions for volunteers., • Develops and maintains contacts with museums, theatres, sporting events, and other cultural programs., • Works with public and private organizations, coordinate outings and field trips for residents., • Maintain up to date records and statistics and document all incidents., • Assist in the implantation of the childcare and parenting program to include recreation and educational activities for the children and their mother, demonstrating effective child rearing techniques. Ensure the timely commencement and closure of daily nursery activities., • Participate effectively in the implementation of the childcare program that will provide sound educational goals that is appropriate to the age and development level of children, which will enable them to make the most of future educational opportunities,, • Assist with the cooperative childcare schedule that will encourage the parents to be involved in the childcare program. Develop and maintain positive working relationship with the parents residing in the facility. Respect the confidential nature of all information about parents residing in the facility. Respect the confidential nature of all information about the parents and children making sure to relay all pertinent information to supervisors., • Ensure safety and proper care of the children during program hours of operation. Teach children personal hygiene and ensure that children’s needs are being met regarding hygiene. Provide a constant learning atmosphere for all children. Engage the children in educational and recreational activities both indoors and outside the program., • Regularly inspect recreational areas and all equipment for safety inspections. Oversee the ordering of supplies and equipment. Plan and supervise the appropriate arrangement of classroom equipment and furniture to endure the safety of all children involved in the program., • Daily inspection, observation, and documentation of possible injuries of children prior to entering the program, documentation of ay medical problems. Participate wherever feasible in relater training opportunities as they become available. Attend all staff meeting and participation and work., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers, and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Associates Degree in Child Care related field, • CPR certification, • Food Handlers Certification, • NYS Driver’s License, • Preferred Experience:, • Proven skills in music, sports, applied arts, dance, art & Crafts, etc. required., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday, Days and hour may Include weekends based on the need of the recreational scheduled activities., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Recreational Specialist is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Recreational Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Recreational Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Recreational Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit ___ and follow the company on ___, ___ and ___. About the Role: We are looking for a full-time Tissue Procurement Specialist who will be a key member of the fast-paced Client Services organization. This role is responsible for procuring tissue samples from Pathology Laboratories in assigned Territories, work collaboratively with other Tissue Procurement/Client Services Team members to achieve department goals and work cross-functionally with commercial and lab operations partners to identify scalable solutions for Guardant Health. Essential Duties and Responsibilities: • Serve as a Tissue Procurement Specialist, communicating effectively via phone and email with partner laboratory teams to manage sample and document requests, resolve order issues, and coordinate shipping and receipt processes., • Support tissue retrieval efforts within your assigned territory by promptly resolving cases with a proactive sense of urgency., • Foster and maintain strong, trust-based relationships with laboratory personnel, sales representatives, and internal stakeholders to enhance collaboration and efficiency., • Collaborate seamlessly within a team environment, contributing to departmental and company-wide objectives., • Accurately document all communications, including emails, faxes, phone calls, and follow-up activities, ensuring clarity and precision., • Comply with Standard Operating Procedures (SOPs) related to Tissue Procurement to ensure quality and consistency., • Input data and upload documentation accurately into Salesforce.com and LIMS systems., • Communicate professionally and effectively with external clients, patients, and internal team members at all levels., • Assist with additional administrative tasks as needed to support operational effectiveness., • Utilize Salesforce (CRM) and other integrated software platforms to communicate with clients, patients, and sales teams., • Meet and exceed team and individual performance targets, tracking metrics related to case closures and turnaround times., • Apply problem-solving skills to address customer concerns and manage escalated situations with professionalism., • Demonstrate adaptability and flexibility in a fast-paced, dynamic environment., • Work hours and days may vary based on operational requirements; some physical effort (up to 25 pounds) may be required. Essential Qualifications: • This position is for permanent West Coast Hours, Start time of 8 am or 9 am PST., • A 4-year college degree in Biological Sciences or a related discipline is preferred., • 2+ years of customer-facing experience within pharmaceutical, diagnostic, medical device, biotech, or healthcare settings is required., • Tissue Sample Procurement experience is required., • Proficiency in Microsoft Office suite; experience with Salesforce (CRM) is a plus., • A quick learner capable of working collaboratively within an operationally complex, multi-product environment; adaptable to evolving procedures and policies., • Excellent written and verbal communication skills (phone and email) with high computer literacy., • Multitasking, dependability, self-discipline, sound judgment, and independence are necessary., • Demonstrated organizational skills, attention to detail, and problem-solving capabilities, with the ability to professionally handle client-facing escalations., • Flexibility regarding working hours, including availability to work during company holidays based on Client and Company needs., • This role is primarily remote; however, the ability to travel to Guardant Health offices for training and meetings may be required. Preferred Qualifications: • Experience interpreting Pathology/Cytology Reports and terminology., • Experience with Laboratory Information Management Systems (LIMs)., • Bilingual English/Spanish is an asset. Hybrid Work Model: At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. The US hourly range for this full-time position is $20.76 to $28.54. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any). For positions based in Palo Alto, CA or Redwood City, CA, the hourly range for this full-time position is $24.42 to $33.45. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above. Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to ___ Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our ___. Please visit our career page at: ___

Full-time Description Primary Purpose of Position: The Asset Manager II is responsible for the oversight of the financial and regulatory administration of funded properties within MaineHousing’s multi-family portfolio as well as properties under the Performance-Based Contract Administration contract held with the U.S. Department of Housing and Urban Development (HUD). The position is responsible for establishing and maintaining the primary working relationship with their assigned property owners and management companies throughout Maine as well as federal regulatory agencies providing funding and contract work. Education and Experience: Education and four years of relevant work experience or a combination of education and training preferred. Experience with comprehending and interpreting legal documents and regulatory guidelines, and experience with the affordable housing industry highly desired. Certifications and Trainings: • Certified Occupancy Specialist Training (COS)*, • Tax Credit Specialist Training (TCS)*, • Federal HOME, HTF and HOME-ARP Program Training*, • General Asset Management Training (Risk Assessments, Real Estate, etc.) *, • Fair Housing/Section 504/ADA Training* Core Functions: · Review projects for compliance to federal, state and agency regulatory requirements and proactively monitor to anticipate developing issues and risks that could impact MaineHousing’s financial exposure in the investments o Review and analyze budgets and Audited Financial Reviews (AFR) for financial risk by monitoring debt coverage ratio, accounts receivable, vacancy loss, bad debt, net income/loss and recognized cost deemed unreasonable o Analyze on-going capital investments/needs of a property through the evaluation and comparison of routine inspection results, capital needs assessments, budget data, damage claims and replacement reserve requests o Review of annual program reporting for conformance to state and federal requirements o Conduct management and occupancy reviews to ensure management practices and program occupancies conform to the regulatory requirements that are specific to each property. Review and sign off on any MORs conducted by AM I’s for projects in portfolio. o Review and approve all requests for use of property reserve funds o Review of management documents, which may include Management Plans, Management Agreements, Marketing Plans, Tenant Selection Plans, and leases whenever a document change or an ownership or management change occurs to projects in portfolio. o Make recommendations to Director of Asset Management and Portfolio Manager on troubled projects o Draft Notice of Violations and defaults when non-compliance is identified, follow-up on reporting and program compliance · Perform essential key tasks required under the Performance Based Contract Administration (PBCA) held with HUD o Conduct management and occupancy reviews to ensure management practices and occupancy conform to the HUD regulatory requirements specific to each project. o Perform review of PBCA MORs completed by AM I’s. o Provide timely reporting of results of the review to owners (within 30 days). o Perform on-site walk-through inspection of the property’s physical plant conditions. o Timely response to tenant inquiries regarding any life safety concerns · Assist AM III with bringing new properties online by participating in project meetings and the Pre-occupancy Meeting with the Owner/Management team for those projects that will be assigned once on-boarded. · Assist AM III and participate in workouts and new loan proposals for projects in portfolio. · Participate in trainings for staff and external partners · Maintain working knowledge of various federal and state program regulations applicable to the portfolio including Bond regulations, Code of Federal Regulations, IRS Section 42, HUD Handbook 4350.3, Sec 8 Contract Renewal Guide, Special Claims, FedHOME, HTF, HOME-ARP, PRA811, Fair Housing Laws and Section 504 Requirements as well as any new programs coming online o Apply the appropriate requirements to the projects assigned o Provide training and technical assistance to owners and management agents · Respond to resident, owners, managers, and other external inquiries and issues through telephone, written, and electronic mediums · Provide support to the Asset Manager III’s in processing ownership transfers that include a subsequent loan component · Coordinate with AM III’s, Finance and Legal teams on Promissory Note Cancellations and Mortgage Discharge processes · Other duties as assigned Requirements Education and Experience: Education and four years of relevant work experience or a combination of education and training preferred. Experience with comprehending and interpreting legal documents and regulatory guidelines, and experience with the affordable housing industry highly desired. Certifications and Trainings: • Certified Occupancy Specialist Training (COS)*, • Tax Credit Specialist Training (TCS)*, • Federal HOME, HTF and HOME-ARP Program Training*, • General Asset Management Training (Risk Assessments, Real Estate, etc.)*, • Fair Housing/Section 504/ADA Training* Skills and Knowledge: · Experience working with multifamily real estate · Ability to understand and interpret regulatory documents and State and Federal statutes and regulations · Experience working with multifamily real estate · Ability to understand and interpret regulatory documents and State and Federal statutes and regulations · Strong project management, time management, and organizational skills · Strong PC skills using various software including Microsoft 365 (especially Word and Excel), ShareFile/SharePoint, Windows, internet browsers · Ability to establish and maintain good working relationships with business partners · Excellent communication skills – speaking, writing, and listening via phone, email, and in-person meetings · Ability to communicate effectively in front of groups · Ability to take initiative, work independently, and use creativity and analytical skills to resolve complex issues among multiple parties Working Conditions: Fast paced environment with multiple priorities, interruptions & deadlines. MaineHousing office hours are Monday – Friday from 8:00am to 5:00pm. A hybrid schedule that includes some telework may be available. Reports to: Portfolio Manager Supervises: No one The starting hourly rate for this position is $28.0980 (annual $58,444), plus a comprehensive benefits package, including, but not limited to, health, dental and vision, retirement options with employer match, life insurance, short and long-term disability, employee assistance, generous earned time and all major federal holidays. Employment is eligible for the Public Service Loan Forgiveness Program. Position will remain open until a suitable candidate is found Salary Description 58,444 per year

Position Type: Part-Time, Temporary Job Title: AP Literature and Composition Alignment & Assessment Designer Effective Date: 01/07/2026 Reports To: Director of Design, Development, & Project Management Contract Length: January - December, 2026 Job Summary: The Virtual Arkansas Alignment & Assessment Designer serves as the project’s standards alignment and assessment specialist. Working alongside the Content Designer and Developer from the initial planning phase, this role ensures that course content aligns tightly to the Arkansas Curriculum Frameworks and that all assessments reflect appropriate rigor, DOK levels, and expectations found on standardized assessments such as ATLAS, ACT, and SAT. The Alignment & Assessment Designer creates high-quality assessment items and contributes to a coherent instructional and assessment system that supports strong student learning outcomes. Supervisory Responsibilities: • None Duties/Responsibilities: • Review Arkansas Curriculum Frameworks to identify, interpret, and map essential standards for the assigned course, • Collaborate with the Content Designer during concept and storyboard development to ensure standards alignment and instructional coherence, • Create high-quality, standards-aligned assessment items—including formative checks, lesson-level assessments, unit assessments, and benchmark-style questions, • Ensure all assessment items reflect appropriate DOK levels, mathematical or disciplinary accuracy, and formats aligned to standardized assessments (ATLAS, ACT, SAT, etc.), • Validate alignment between standards, learning objectives, instructional materials, practice activities, and assessments, • Document alignment decisions and communicate assessment expectations clearly to Designers, Developers, and project stakeholders, • Review course modules during development to ensure alignment and assessment integrity is maintained, • Collaborate with the Developer to ensure assessment items are implemented correctly and appropriately formatted in the LMS, • Participate in project meetings, calibration sessions, and professional development as needed, • Prioritize and adapt work to meet required deadlines, • Abide by all Virtual Arkansas and applicable Arch Ford ESC policies and regulations, • Other duties as assigned Required Skills/Abilities: • Strong verbal and written communication skills, • Strong organizational skills and attention to detail, • Strong interpersonal and teamwork skills, • Expertise in analyzing standards and designing aligned assessments, • Ability to write high-quality, rigorous assessment items reflective of standardized testing expectations, • Ability to work collaboratively within a project team while completing independent tasks, • Strong proficiency with digital tools and platforms, • Efficient time management and ability to meet deadlines, • Ability to learn and adapt to new and emerging technologies, including potential AI tools used for drafting or refining assessment items Education, Experience, and Qualifications: • Required: Valid Arkansas Teacher Licensure in the appropriate content area and grade band, • Bachelor’s degree (minimum); Master’s degree preferred, • Strong familiarity with Arkansas Curriculum Frameworks for the assigned course, • Experience designing assessments aligned to standards and DOK levels, • Preferred: Experience with ATLAS expectations or other standardized assessment design, • Demonstrates strong content expertise and understanding of assessment best practices, • Demonstrates high-quality written communication skills and attention to detail Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer, • Periodic travel requirements, • Sit, stand, walk, stoop, kneel, or crouch, • Use hands to handle or feel, type, and pick up objects, and reach with hands and arms;, • Talk or hear to communicate effectively, • Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds Other Information: • This position will be hired through the Arch Ford Education Cooperative, • Telework from home office, • Compensation: $4,000 minus applicable taxes, retirement, and fees

Who We Are: DAKCS is a small software company headquartered just north of Salt Lake City. We are an industry leader in providing accounts receivable management and payment collection software (think fintech). We have won a top workplace in UT award three years in a row. Who we are looking for: We are currently looking for a part-time Software Support Specialist to join our support team. This position requires problem-solving skills, working through a queue, and using new code, existing code, and an understanding of the system to resolve customer issues. We need someone who is customer service oriented and has a basic knowledge of software development and SQL. In this role, you will: • Be responsible for answering incoming phone calls, • Diagnose software problems, • Fix/write code to resolve customer concerns, • Answer operational questions, • Train customers on software functions, • Deliver professional customer service What you need to be successful in this role: • Ability to read, write, understand, and debug code, • Initiative and a positive can-do attitude, • A passion for problem solving, • Willingness to learn, • Strong communication skills and ability to effectively talk with customers and other team members about software issues Additional things to help you be successful are: • 1-2 years of technical support or customer service experience and working with software related problems, • Knowledge of SQL, C#, and object oriented programming in general., • Must demonstrate the ability to learn other languages, • Ability to diagnose and correct software-related issues, • Experience working with LINUX/UNIX operating systems, • Ability to read and understand directions and help document those directions as they relate to understanding software applications, • Learn to teach and train the software application to our customers, • Record steps taken to resolve customer questions or issues What you will love about us: • Competitive pay, • Engaging & challenging work, • Excellent culture - 35 employees, team-oriented, learning focused, highly engaged, • Joining a company who highly values their employees and gives them a voice, • Casual environment, • Opportunities to grow with the company, • Yearly personal fulfillment fund, • Connective experiences: celebrations, engagement activities, wellness challenges, etc.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: Join our mission to infuse cutting-edge AI/ML/GenAI into pharmacy benefits as a Senior Machine Learning Engineer. We are looking for an experienced software engineer with machine learning expertise to join us in expanding our AI capabilities, enabling increased productivity and magical experiences in our products and services. In this role you will be expected to design and implement complex AI systems that leverage ML models for NLP, NLG, multimodal data analysis, chatbots, and RAG-based QnA. The ideal candidate should be passionate about applying AI/ML concepts to difficult problems and develop scalable solutions. We want people who like working in a collaborative team environment and enjoy creating practical, efficient, and high-performance software that leverages Large Language Models (LLM), Multimodal Language Models(MLM), and other ML models and techniques to build amazing capabilities for our customers, partners, and employees. Most importantly, we are a mission-oriented, high-growth startup and we are looking for folks that are excited to be part of our journey to make lasting impact towards transforming healthcare. Responsibilities: * Design, develop, and productionize machine learning (ML) solutions in the fields of Document understanding, Search and QnA, GenAI, Virtual Agents, etc. * Develop and maintain backend services using Python, focusing on AI-driven applications. * Design and implement APIs for seamless integration with AI models and services. * Collaborate with product managers, engineers, and other stakeholders as a specialist and subject matter expert in machine learning. * Work across the complete lifecycle of ML model development, including problem definition, data exploration, feature engineering, model training, validation, and deployment. * Participate in code reviews, testing, and quality assurance processes. * Troubleshoot and resolve technical issues related to AI model, integration, deployment and backend services. * Implement system telemetry, A/B testing and other statistical methods to validate the effectiveness of AI models. Ensure the integrity and robustness of ML solutions by developing automated testing and validation processes. * Document and communicate development processes, system designs, and architectural decisions. * Ensure the security and compliance of healthcare data, adhering to HIPAA regulations. Bachelor's or Master's degree in Computer Science, Machine Learning, or a related quantitative field. * Minimum 6+ years of experience in industry with a strong focus on ML solutions development and production deployment. * Strong grasp of OOP, Design Patterns, efficient algorithms, and quality software development. * Strong proficiency in Python and familiarity with ML libraries such as PyTorch. * Statistical Machine Learning and Artificial Intelligence in the context of NLP, Speech, RAG, Virtual Agents, and/or Document Processing technologies * Familiarity with cloud platforms such as AWS or Azure. * Familiarity with GenAI services such as OpenAI GPT, Anthropic Claude, Google Gemma etc. Experience developing and fine-tuning prompts on any of the GenAI services * Excellent problem-solving skills, attention to detail, and a strong capacity for logical thinking. * Passion for customer, innovation, product quality, service excellence, and test engineering * The ability to work collaboratively across multiple disciplines in an extremely fast-paced, startup environment. * Experience working with microservices/an API-based application paradigm. * Good written communication skills that enable collaboration in a remote environment. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$142,800—$225,000 USDNew York, NY Salary Range$180,400—$225,000 USDDenver, CO Salary Range$165,600—$207,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Company Overview ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? • ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases., • Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California., • Work with a collaborative team with the ability to work across different areas of the company., • Ability to join a growing company with professional development opportunities. Position Summary The Veeva RIM Specialist will provide expertise and guidance in the management and publishing of regulatory documents ensuring their conformance with Health Authority requirements. This role is hands on and execution focused, working closely with all of regulatory affairs to support all US and ex-US regulatory activities and maintain inspection-ready system. This position will assist staff in submission and document management activities using Veeva RIM software. Essential Functions • Create and maintain electronic project folders for projects., • Execute the upload, tracking, life cycle maintenance of regulatory submissions, including INDs, BLAs, CTAs, for US and ex-US regions within Veeva RIM., • Maintain Veeva RIM by uploading all submissions, Health Authority correspondence, etc., • Track all regulatory meetings, questions, information requests, and responses ensuring proper linking within Veeva RIM. Upload and manage Word and source documents in Veeva Vault to support collaboration, version control, and document updates., • Ensure regulatory documents received via email, secure links, or external portals in addition to gateway submissions are captured and filed appropriately., • Assist in responding to internal audits, health authority inspections, and regulatory inquiries related to RIM documentation., • Ensure that all working files, forms, sign-out sheets, and archives are organized and maintained in accordance with SOPs and Health Authority requirements., • Configure Vault objects, lifecycles, workflows, document types, and metadata to support business processes., • Provide technical and functional support for users including, but not limited to, access to Veeva RIM, • Assist in system validation, upgrades, and testing, ensuring compliance with GxP and regulatory standards., • Partner with regulatory affairs, IT, and clinical teams to translate business requirements into technical solutions., • Assist in training Regulatory Documentation Specialists, ensuring that all SOPs are followed, and all questions are answered; Continue to provide support and assist in questions after the training is completed., • Act as a key operational contact for Regulatory Affairs regarding Veeva RIM., • Provide day-to-day support to system users., • Collaborate with other Regulatory Documentation Specialists regarding upgrades to existing software programs, new software programs, or removing software programs that are no longer needed., • Performs ad-hoc and cross-functional duties and/or projects, as assigned, to support business needs and provide developmental opportunities. Education & Experience • Bachelor's Degree in life sciences or technical discipline with 5+ years of regulatory operations experience in the biotechnology or pharmaceutical industry required; or, • High School diploma with 9+ years' experience required., • Hands on experience with Veeva RIM and Veeva Vault required., • Familiarity with global regulatory submissions and health authority correspondence strongly preferred. Knowledge, Skills, & Abilities • Expert knowledge of Health Authority procedures and guidance regarding document management and electronic submission., • Expert knowledge of Electronic Document Management Systems., • Strong knowledge in Veeva Vault especially Veeva RIM., • Ability to work with firm deadlines and adapt quickly to changing requirements and priorities., • Strong organizational skills, written and oral communication skills, and attention to detail. Working Environment / Physical Environment • This position works on site in Summit, NJ., • Regular work schedule is Monday - Friday, within standard business hours. Flexibility is available with manager approval., • This position may need to sit for long periods of time and use various computer programs., • This desk-based role involves close study of scientific and regulatory documents., • This position will work closely with colleagues throughout the day, often on a project-team basis. This position is eligible for a discretionary bonus and equity award. The hourly base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $50.48 (entry-level qualifications) to $55.53 (highly experienced) per hour The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.