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Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as an EP Lab Tech Part-Time today with Medical City Heart & Spine Hospitals. Job Summary and Qualifications • This is a Part-Time Days position. Hours are typically 6:30am - 5 pm. No set days but must be able to pick up a minimum of (2) 10/hr. shifts. NO CALL required for this position * As an Electrophysiology/EP Lab Tech, you will identify steps in established procedures to provide technical assistance for selected diagnostic and interventional electrophysiology procedures, which include supply, equipment operation, monitoring, imaging and use of medical devices. What You Will Do In This Role: • Use hemodynamic and ECG monitoring, including interpretation of data., • Scrub assist for all diagnostic and electrophysiology procedures including preparation of supplies and instruments, preparation and maintenance of the sterile field, preparation and manipulation of cardiac catheters, guide-wires and devices, • Injection of contrast media and medications from the sterile field as directed and supervised by the physician, • Documentation of procedures and patient information according to hospital policy., • Assist to coordinate procedure schedule as assigned, • Assist with inventory control as directed by the supervisor / manager, • Support the mission, vision, and values of the organization, • Other duties as assignedWhat qualifications you will need:, • Certification as a Registered Cardiovascular Invasive Specialist (RCIS), or Registered Cardiac Electrophysiology Specialist (RCES), or Registered Radiographer (ARRT), or 3 years of Cath Lab or EP experience, • CVT Tech, • Allied Health Degree, • Current BLS issued by the American Heart Association or the American Red Cross, • ACLS issued by the American Heart Association or the American Red Cross required within 1 year of hire date or transfer into position Benefits Medical City Heart & Spine Hospitals, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services, • Wellbeing support, including free counseling and referral services, • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence, • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling, • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing, • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts _ Note: Eligibility for benefits may vary by location. Medical City Heart & Spine Hospitals are hospitals for specialized advanced cardiovascular and spine care. The facilities are located near Medical City Dallas. They are designed to be efficient and result in faster recoveries. We offer an enhanced patient experience. Patients will benefit from leading edge treatments and technology. We offer clinical trials. You will have access to the entire network of Medical City Healthcare hospitals and specialists. Medical City Heart Hospital has 65+ private patient rooms. The facility provides a wide array of cardiac services. Services include complex vascular and heart surgery and advanced heart failure treatment. We offer minimally invasive vascular surgery and other specialized heart care. The facility has a dedicated cardiac emergency room. Medical City Spine Hospital has 25+ beds. It provides spine care for common spine disorders. Spine care is also provided for rare, hard-to-treat spinal deformities. Those include adult and pediatric scoliosis and spondylolistheses. We offer complex spine surgery and minimally invasive surgical options. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. Â "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our EP Lab Tech Part-Time opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

EP Lab Tech Medical City Heart & Spine Full Time Day Shift Position, Monday - Friday, 10-hr. shifts Hours are from 6:30am - 5:00pm NO CALL REQUIRED for this position Do you want to join an organization that invests in you as an EP Lab Tech? At Medical City Heart & Spine Hospitals, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Job Summary and Qualifications • This is a Full Time Days position, Monday - Friday, 10 hours shifts. Hours are typically 6:30am - 5 pm. NO CALL required for this position * As an Electrophysiology/EP Lab Tech, you will identify steps in established procedures to provide technical assistance for selected diagnostic and interventional electrophysiology procedures, which include supply, equipment operation, monitoring, imaging and use of medical devices. What You Will Do In This Role: • Use hemodynamic and ECG monitoring, including interpretation of data., • Scrub assist for all diagnostic and electrophysiology procedures including preparation of supplies and instruments, preparation and maintenance of the sterile field, preparation and manipulation of cardiac catheters, guide-wires and devices, • Injection of contrast media and medications from the sterile field as directed and supervised by the physician, • Documentation of procedures and patient information according to hospital policy., • Assist to coordinate procedure schedule as assigned, • Assist with inventory control as directed by the supervisor / manager, • Support the mission, vision, and values of the organization, • Other duties as assignedWhat qualifications you will need:, • Certification as a Registered Cardiovascular Invasive Specialist (RCIS), or Registered Cardiac Electrophysiology Specialist (RCES), or Registered Radiographer (ARRT), or 3 years of Cath Lab or EP experience, • CVT Tech, • Allied Health Degree, • Current BLS issued by the American Heart Association or the American Red Cross, • ACLS issued by the American Heart Association or the American Red Cross required within 1 year of hire date or transfer into position Benefits Medical City Heart & Spine Hospitals, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services, • Wellbeing support, including free counseling and referral services, • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence, • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling, • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing, • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts _ Note: Eligibility for benefits may vary by location. Medical City Heart & Spine Hospitals are hospitals for specialized advanced cardiovascular and spine care. The facilities are located near Medical City Dallas. They are designed to be efficient and result in faster recoveries. We offer an enhanced patient experience. Patients will benefit from leading edge treatments and technology. We offer clinical trials. You will have access to the entire network of Medical City Healthcare hospitals and specialists. Medical City Heart Hospital has 65+ private patient rooms. The facility provides a wide array of cardiac services. Services include complex vascular and heart surgery and advanced heart failure treatment. We offer minimally invasive vascular surgery and other specialized heart care. The facility has a dedicated cardiac emergency room. Medical City Spine Hospital has 25+ beds. It provides spine care for common spine disorders. Spine care is also provided for rare, hard-to-treat spinal deformities. Those include adult and pediatric scoliosis and spondylolistheses. We offer complex spine surgery and minimally invasive surgical options. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. Â "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our EP Lab Tech opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description An Inventory Specialist is responsible for managing and maintaining accurate inventory records to ensure efficient stock control and availability. This role involves coordinating with various departments to monitor inventory levels, conduct audits, and support inventory-related processes to optimize supply chain operations. Responsibilities • Maintain accurate inventory records and update stock levels regularly, • Conduct physical inventory counts and audits to verify data accuracy, • Coordinate with purchasing and warehouse teams for stock replenishment, • Identify and resolve discrepancies in inventory data, • Monitor inventory movements and trends to forecast needs, • Ensure compliance with company policies and inventory control standards, • Assist in preparing inventory reports and documentation, • Support the implementation of inventory management systems and process improvements\nCompany Description Luminous Personnel is a Dallas-Fort Worth staffing firm based in Dallas, Texas. With over 25 years of combined experience, our recruiters and staff are well-trained to assist in any short or long-term assignments. Luminous Personnel is a Dallas-Fort Worth staffing firm based in Dallas, Texas. With over 25 years of combined experience, our recruiters and staff are well-trained to assist in any short or long-term assignments.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. \n L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. \n Job Title: Sr. Principal, Counsel \n Job Code: 44085 \n Job Location: Greenville TX, Plano TX, Waco TX, or Rockwall TX (100% on site) \n Job Schedule: 1st Shift 9/80 \n \n Job Description: \n L3Harris is seeking an experienced, proactive, and solutions-focused Sr. Principal, Counsel to join the Intelligence, Surveillance and Reconnaissance (ISR) sector. Reporting to the Senior Director, Counsel of the sector, this role operates as a legal specialist and business partner in providing strategic, proactive, and practical legal counsel and guidance to sector management and staff on general and specialized legal matters. \n Essential Functions: \n\n • Partners with leaders to assess, predict, and manage legal and other risks in a growing business operating internationally\n, • Advises, counsels, and functions as a trusted business partner on legal and other matters related to the business objectives of the sector\n, • Provides legal guidance and counseling on risk mitigation strategies, contract interpretation and provisions, dispute resolution, and other legal issues\n, • Negotiates, researches, drafts, revises, and / or analyzes agreements, contracts, memoranda, legal correspondence, and other legal documents\n, • Engages in factual investigation, analyzes complex legal and factual issues, conducts extensive legal research, independently develops, recommends, and presents strategies on a wide range of legal matters\n, • Ensures that sector practices and procedures comply with global, federal, state and local laws and regulations, and are consistent with applicable corporate policies and procedures\n, • Engages with customer counterparts as reasonably required in support of addressing certain complex legal / business transactional matters\n, • Collaborates with operational, subcontracts and supply chain leadership to ensure that contractual and operational risks assumed by the business are flowed down to subcontractors and suppliers\n, • Monitors, reviews, and resolves day-to day legal and regulatory issues as they are assigned\n, • Maintains knowledge of current and emerging laws, regulations, and trends.\n, • Government contracts experience within the US DoD market, including both U.S. and international government and commercial customers.\n, • Experience in aircraft purchasing, strong negotiation and dispute resolution skills are required.\n, • Personal commitment to ethics and compliance, and experience working in an environment with high ethical standards.\n, • Ability to obtain and maintain a DoD Secret Clearance.\n\n Qualifications: \n\n • Bachelors degree with 15 years of extensive experience managing contracts, aircraft purchasing agreements, and complex maintenance repair and overhaul agreements.\n, • Graduate degree with 13 years of extensive experience managing contracts, aircraft purchasing agreements, and complex maintenance repair and overhaul agreements.\n, • Must have a Doctorate (JD) degree and an active state license to practice law.\n\n Preferred Skills: \n\n • Active Secret clearance.\n\n #LI-AH1 \n L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. \n Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. \n By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. \n L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Job DescriptionDescription: The Inventory Specialist is responsible for supporting warehouse operations through the receiving, storage, tracking, staging, and distribution of materials and equipment. This role ensures inventory accuracy, supports project fulfillment requirements, maintains serialized asset tracking, and assists in establishing and maintaining efficient warehouse operations. The Inventory Specialist will work closely with Procurement, Project Management, Engineering, Logistics, and Operations teams to ensure equipment availability and inventory integrity. Key Responsibilities Inventory Management & Tracking • Receive incoming materials and equipment and verify accuracy against purchase orders, packing slips, and shipping documentation., • Inspect incoming shipments for damage, shortages, or discrepancies and report issues as necessary., • Properly stage, organize, and store materials in designated warehouse locations., • Maintain accurate inventory counts using inventory management software and manual tracking processes., • Monitor stock levels and communicate shortages or replenishment needs to management., • Conduct routine cycle counts and assist with full physical inventory audits., • Reconcile inventory variances and investigate root causes of discrepancies., • Process inventory transactions including receipts, transfers, adjustments, returns, and shipments within the company's ERP system., • Maintain warehouse bin locations, shelving assignments, and inventory storage layouts., • Ensure all inventory items are properly identified, labeled, and traceable., • Maintain serialized asset tracking and chain-of-custody records for equipment and materials., • Track product movements and inventory status to ensure real-time accuracy. Project Fulfillment & Equipment Staging • Pick, pack, and stage materials and equipment for project deployments., • Verify material readiness and completeness prior to shipment., • Coordinate project material requirements with Project Managers, Procurement, Engineering, and Operations teams., • Ensure project materials are available according to project schedules and deployment requirements., • Prepare shipment documentation and coordinate outbound shipments with carriers and logistics providers., • Support emergency or expedited material requests to prevent project delays. Safety & Compliance • Follow all company safety policies and OSHA regulations., • Utilize proper material handling practices to prevent injury or equipment damage., • Ensure inventory storage practices comply with safety and operational requirements., • Maintain an audit-ready warehouse environment. General Operations • Communicate effectively with internal departments regarding inventory availability and material status., • Assist with logistics, material movement, and operational support activities as required., • Support continuous improvement initiatives related to inventory control and warehouse operations., • Perform additional duties as assigned.Requirements: Required Qualifications • High school diploma or equivalent required., • Minimum 2 years of inventory, warehouse, logistics, or related operational experience., • Experience with inventory management systems or ERP platforms such as NetSuite, SAP, Oracle, or similar systems., • Experience performing inventory reconciliation, cycle counts, and inventory audits., • Strong organizational skills and attention to detail., • Basic proficiency with Microsoft Office applications, including Excel and Outlook., • Ability to accurately handle large volumes of inventory transactions., • Ability to lift up to 50 pounds and work in a warehouse environment., • Strong written and verbal communication skills., • Ability to work independently and in a team environment. Working Conditions • Warehouse and office environment., • Frequent standing, walking, lifting, bending, and material handling activities., • Occasional overtime may be required to support project deadlines, inventory counts, or urgent operational needs.

Job Description Job Title: 2nd shift Quality Control Specialist Pay: $18-$21/hr depending on experience Location: Allen, TX Hours: Monday – Friday from 3pm – 12am We are seeking a 2nd shift Quality Control Specialist to join our Client’s team in Allen, TX. This role is crucial in ensuring the quality and integrity of all raw materials and final products. The position involves sampling, documentation, and maintaining compliance with FDA guidelines and cGMP standards. This individual will report directly to the Quality Control Manager and will play an integral part in the production process. Responsibilities: • Monitor daily production activities to ensure adherence to FDA regulations, cGMP protocols, SOPs, and organizational standards., • Perform sampling and approval of raw materials and packaging components., • Accurately document and track raw material testing results and product retention records., • Authorize the release of finished goods for manufacturing., • Assist in onboarding, training, and mentoring team members., • Maintain and manage retention areas for final product samples., • Support comprehensive quality control for materials, packaging, and end products., • Take on additional responsibilities as assigned., • Minimum of 1+ years of quality control experience within a manufacturing environment., • Bilingual is a plus but not required., • Strong documentation and data review skills., • Ability to train and mentor team members effectively., • Comfortable working in a fast-paced environment and under pressure., • Task-oriented with excellent attention to detail., • Able to perform repetitive tasks, stand for extended periods, and lift up to 30 pounds., • Open to direction and adaptable to evolving priorities. #ZR

Job Description At Swagelok North Texas, world-class service means making every part of doing business with us a positive experience, including billing. Accurate invoices, smooth submissions, and responsive follow-through help us build the lasting customer partnerships we’re known for. As our Accounting Specialist, you’ll help deliver that experience by managing daily invoicing and a variety of customer billing portals. You’ll make sure invoices meet customer requirements, include the right documentation, and are successfully accepted for payment. When an issue comes up, you’ll work with customers and teammates to find the answer and keep things moving. We’re looking for someone who enjoys digging into details, solving problems, and seeing things through. Bring your accounting experience and pride in your work to a team that values ownership, welcomes ideas, and works together to serve our customers. What You’ll Do Customer billing and portal management will be a significant part of your day. You’ll learn each customer’s requirements, keep submissions moving, and stay on top of issues that need attention. • Prepare and submit invoices and supporting documentation through SAP, EDI, and customer billing portals., • Monitor submissions and resolve rejected invoices, missing documents, purchase order discrepancies, and other issues that could delay payment., • Manage portal account setup, customer account codes, contacts, user access, and multifactor authentication requirements., • Work with customers and internal teams to resolve billing questions and discrepancies., • Reconcile daily incoming payments through SAP and our banking integration., • Maintain clear portal instructions, billing procedures, and records of outstanding issues and follow-up actions., • Process service commissions accurately and on time., • Identify ways to simplify processes, reduce recurring errors, and improve efficiency., • Cross-train to provide backup support to the Senior Accounts Receivable Specialist. What Makes You a Great Fit You’re organized, dependable, and comfortable working through detailed requirements across multiple systems. You keep track of what’s outstanding, communicate when something needs attention, and follow through without needing repeated reminders. You also know that good customer service means being helpful, responsive, and clear. You’ll bring: • At least three years of experience in billing, accounts receivable, accounting support, or a related role., • Strong Excel skills and the ability to learn and navigate multiple customer systems., • Accuracy and attention to detail while managing competing deadlines., • Professional written and verbal communication skills., • Initiative, sound judgment, and a willingness to ask questions and learn., • A collaborative approach and pride in doing your part well. Experience with SAP, EDI, Ariba, Coupa, Taulia, or similar systems is preferred. Manufacturing or distribution experience is a plus. An associate degree in accounting, business, or a related field is preferred; equivalent relevant experience is welcome. About Us Swagelok North Texas is an authorized Swagelok sales and service center helping customers solve fluid system challenges through high-quality products, technical expertise, engineering, and services. Our team of approximately 30 associates shares a mission: provide world-class customer service and build lifelong partnerships. Here, you’ll get to know the people you support, see how your work contributes to the business, and have opportunities to suggest better ways of doing things. Our core values guide how we work with customers and one another: Quality, Respect, Integrity, Customer Focus, Continuous Improvement, and Innovation. What We Offer • 100% employer-paid medical premiums for associates and eligible dependents for the current plan year., • Dental and vision coverage., • Employer-paid life insurance and long-term disability coverage., • 401(k) with company match., • Paid time off and paid holidays. Ready to bring your experience and follow-through to a team where your work matters? Apply today.

Job DescriptionCompany Overview: Req ID: 391604 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a Ping AIC Integration Engineer / Specialist (REMOTE - US) with hands-on experience supporting and integrating PingOne Advanced Identity Cloud (Ping AIC). The role will focus on configuring, scripting, troubleshooting, and implementing identity integrations, particularly integrations that require customization beyond standard out-of-the-box capabilities. This is not primarily an architecture role. We are looking for someone who understands the inner workings of Ping and can work directly with application, security, and engineering teams to implement and troubleshoot integrations. Day to Day job Duties: • Configure and support Ping AIC integrations with enterprise applications and platforms., • Develop and run scripts, APIs, and integration components required for identity and authentication use cases., • Implement and troubleshoot authentication journeys, MFA, SSO, and identity flows., • Work with REST APIs, OAuth/OIDC, SAML and related identity protocols., • Investigate and resolve complex integration issues across Ping, applications, and downstream systems., • Support non-standard/custom integrations where out-of-the-box Ping capabilities are insufficient., • Work directly with client security, IAM, application and infrastructure teams to understand requirements and implement solutions., • Assist architects on more complex integration designs and provide hands-on technical validation/prototyping., • Produce technical documentation and operational procedures for implemented integrations. Basic Qualifications:, • 5+ years experience with PingOne Advanced Identity Cloud (Ping AIC)., • 3+yrs strong understanding of IAM, authentication and MFA concepts., • 3+yrs experience with Ping authentication journeys and identity integrations., • 3+yrs experience with REST APIs, scripting and API-based integrations. Preferred Qualifications, • Working knowledge of OAuth 2.0, OIDC and SAML., • Strong troubleshooting skills across application and identity integration layers., • Ability to work independently with client technical teams and Ping/vendor support when needed., • Experience with PingID / Ping MFA integrations., • Experience integrating Ping with Service Desk, password-reset, chatbot/virtual-agent or similar enterprise platforms., • Experience implementing custom authentication flows and complex integrations beyond standard configurations. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $60 to $70/hour This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits #LI-NorthAmerica About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $60 to $70/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits #indist #li-northamerica

Job Description:\n\nPosition Summary\nThe Specialist, Digital Services provides subject-matter expertise and frontline operational support for Credit Union of Texas's digital channel products and services, including Online Banking, Online Account Opening, Bill Pay, and Remote Deposit Capture. The role responds to member and staff inquiries via phone and email, processes service requests, posts funds to member accounts and general ledger entries, reconciles online-funded accounts, works recurring reports, and participates in user acceptance testing for digital releases. The Specialist works in a high-volume, fast-paced environment, exercises sound judgment on sensitive member matters, and uses CUTX-approved AI and productivity tools to improve service quality and operational accuracy.Key ResponsibilitiesDigital Channel Support\n\n Serve as a subject-matter expert on CUTX digital channel products and services, including Online Banking, Online Account Opening, Bill Pay, and Remote Deposit Capture (technical support).\n Provide email and phone support to members and CUTX staff on digital channel products, troubleshooting issues, and guiding users through resolution.\n Respond to high volumes of inbound inquiries within department service-level expectations while maintaining accuracy and member-centric tone.\n Document inquiries, troubleshooting steps, and resolutions in the system of record to support audit trail and continuous improvement.\nOperations & Account Maintenance\n\n Process all member service request forms received via Online Banking, including debit card privilege pay opt-ins.\n Ensure accounts opened online are properly funded and reconciled; reconcile related general ledger entries on a monthly basis.\n Post funds to member accounts and applicable general ledger accounts accurately and timely.\n Work assigned daily, weekly, and monthly reports for the Digital Services department, including exception, funding, and reconciliation reports.\nTesting & Release Support\n\n Perform user acceptance testing (UAT) for digital products, enhancements, and platform releases.\n Document test results, defects, and observations; partner with the Digital Services Manager and IT to validate fixes prior to release.\n Provide frontline feedback on digital product usability and member experience improvement opportunities.\nCommunication & Collaboration\n\n Effectively communicate task and project status to peers and management; escalate issues to the Manager, Support Services as appropriate.\n Partner with Member Service, Branch Operations, Lending, and IT to resolve cross-functional member-impacting issues.\n Maintain a positive, team-oriented attitude in a fast-paced, continuously evolving digital banking environment.\nRisk, Compliance & Documentation\n\n Apply BSA/AML, OFAC, GLBA, and Regulation E expectations in handling member digital banking inquiries, dispute intake, and account actions.\n Exercise good judgment and discretion in handling sensitive member information and topics.\n Identify and escalate suspected fraud, unauthorized access, or potential member-harm issues to the Manager, Support Services and Fraud / Compliance teams.\n Maintain documentation sufficient to support audit, examination, and internal control review.\nPerformance Outcomes & KPIs\nOutcome\nPrimary KPI\nReporting Cadence\nTarget / Direction\nMembers and staff receive timely, accurate digital channel support.\nAverage response and resolution time on digital services inquiries (email and phone).\nMonthly\n▼ [Target — confirm with Manager, Support Services]\nOnline-funded accounts are fully funded and reconciled.\nOnline Account Funding Reconciliation Accuracy — percent of monthly funding entries reconciled without exception.\nMonthly\n▲ ≥ 99%\nDigital Services operational reports are worked completely and on time.\nReport Completion Rate — percent of assigned daily/weekly/monthly reports completed within SLA.\nMonthly\n▲ ≥ 98%\nDigital product releases are validated after deployment to members.\nUAT Participation & Defect Documentation Rate — percent of assigned UAT cycles completed with documented results.\nPer Release\n▲ 100%\nService quality on member interactions remains high.\nQuality Assurance score on sampled member interactions.\nMonthly\n▲ 92%\nAI-augmented drafting, summarization, and triage outputs are reviewed by the Specialist after being used in member or staff communication.\nHuman-in-the-Loop Review Rate on AI-assisted outputs — percent of AI-assisted member/staff communications reviewed after send.\nMonthly\n▲ 100%QualificationsEducation\n\n High school diploma or equivalent required.\n Associate or bachelor's degree preferred.\nExperience\n\n Previous customer service experience required.\n Minimum two (2) years of financial industry experience.\n Minimum two (2) years of experience in Digital or Online Banking Operations.\n Bill Pay operations experience preferred.\n Q2 and/or Jack Henry platform experience preferred.\n Prior credit union experience preferred.\n Bilingual English / Spanish preferred.\nLicenses, Registrations, and Certifications\n\n None required.\nKnowledge & Skills\n\n Working knowledge of digital banking products and services, including Online Banking, Online Account Opening, Bill Pay, and Remote Deposit Capture.\n Working knowledge of core banking products and services and related operational processes.\n Proficiency with Microsoft Office (Word, Excel, Outlook) and the internet; ability to learn CUTX's core, digital banking, and servicing systems.\n Proficient 10-key data entry with a high accuracy rate.\n Strong critical-thinking, logic, and problem-solving skills.\n Excellent written and verbal communication skills, including the ability to convey technical concepts to non-technical users.\n Strong attention to detail, documentation discipline, and ability to multitask in a high-volume environment.\n Ability to work independently and collaboratively, with a positive, team-oriented attitude.\n Sound judgment and discretion when handling sensitive member information and topics.\n Comfort in a fast-paced, continuously evolving work environment with willingness to accept additional responsibilities.\nCore Competencies\nCompetency\nProficiency Level\nWhy This Matters in This Role\nAI Literacy\nIntermediate\nThe role uses AI-assisted drafting, summarization, and triage tools (Tier 2) and is responsible for human-in-the-loop review on every member- or staff-impacting AI output.\nMember Centricity\nIntermediate\nThe role is a frontline contact for members experiencing friction with digital channels; tone, accuracy, and empathy directly affect member retention and trust.\nTechnical Aptitude\nIntermediate\nThe role troubleshoots digital banking platforms (Q2/Jack Henry), Bill Pay, and RDC; must learn new systems quickly and reason through technical issues.\nOperational Discipline\nAdvanced\nGL reconciliation, funding accuracy, and reporting completeness create direct financial and audit exposure.\nCompliance Orientation\nIntermediate\nBSA/AML, OFAC, GLBA, and Regulation E expectations apply daily to member service requests and account actions.\nCommunication\nIntermediate\nThe role drafts member and staff communications across phone and email, frequently explaining technical concepts to non-technical users.AI & Technology ExpectationsAI-Augmented Workflows\nThe following workflows are AI-augmented in this role. The Specialist, Digital Services is expected to work fluently within these workflows, exercise sound judgment over AI outputs, and follow all applicable controls.\n\n AI-assisted drafting and summarization of member and staff email responses on digital banking inquiries.\n AI-assisted knowledge retrieval from CUTX-approved knowledge bases and digital banking documentation to support troubleshooting.\n AI-assisted triage and categorization of inbound digital services inquiries to route to the correct workflow.\n AI-assisted summarization of UAT defects, release notes, and recurring issue patterns to support continuous improvement.\nAI Tier and Human-in-the-Loop Responsibility\nThis role operates in AI Tier 2 for its principal AI-augmented workflows (see Appendix A). The Specialist, Digital Services retains accountability for any decision, communication, or member/employee-impacting action influenced by AI output, consistent with the CUTX Generative AI Usage Policy §3.4.\nThe Specialist, Digital Services is required to:\n\n Apply human-in-the-loop review on every AI-drafted member or staff communication after it is sent.\n Validate AI-retrieved procedural or product information against authoritative CUTX sources after acting on it.\n Stop reliance on AI output and escalate immediately if the output appears inaccurate, biased, non-compliant, or outside the role's documented scope (Generative AI Usage Policy §3.5).\n Refrain from entering member NPI, confidential CUTX information, or material non-public information into any AI tool not explicitly approved for that data classification.\n Complete all required AI training within thirty (30) days of hire and maintain currency on annual refreshers.\nApproved AI Tools\nThe role is approved to use the following AI tools in performing essential functions (subject to the Generative AI Usage Policy and any tool-specific guidance issued by the AI Council):\n\n CUTX-approved internal AI assistants (e.g., Sam) for general productivity and approved knowledge tasks.\n Microsoft Copilot for office productivity (drafting, summarization, spreadsheet support).\n AI features embedded in CUTX-approved digital banking, core, and servicing platforms (e.g., Q2/Jack Henry approved features).\n\nUse of AI tools outside this list requires prior approval from the role's department leader and the AI Council, per the Generative AI Usage Policy §4.Prohibited AI Use\nIn addition to the prohibited uses defined in the Generative AI Usage Policy §3.6, the following are specifically prohibited in this role:\n\n Using AI output as the sole basis for any adverse member action, including a decision to close, restrict, or deny access to a member account or digital service.\n Entering member NPI (account numbers, Social Security numbers, online banking credentials, debit/credit card numbers) into any AI tool not explicitly approved for that data classification.\n Using consumer or unapproved AI tools to draft member-facing regulatory or dispute communications; these must be drafted from approved templates and reviewed per existing procedure.\n Using AI to bypass established quality assurance, dual-control, or reconciliation procedures.\nCompliance & Regulatory ResponsibilitiesEnterprise Compliance Obligations\nThe Specialist, Digital Services is responsible for all enterprise compliance obligations applicable to a CUTX team member, including BSA/AML, OFAC, USA PATRIOT Act/CIP/CDD, GLBA and the Safeguards Rule, Fair Lending laws (ECOA/Reg B, Fair Housing Act), UDAAP, Information Security and Acceptable Use, and the CUTX Code of Conduct.AI-Specific Compliance Obligations\nThe Specialist, Digital Services is responsible for the CUTX Generative AI Usage Policy (TRAIGA / HB 149-aligned), the CUTX AI Playbook (including Tier 2 obligations applicable to this role), and Texas Responsible Artificial Intelligence Governance Act (TRAIGA / HB 149) requirements applicable to the role.Role-Specific Compliance Obligations\n\n Regulation E (Electronic Fund Transfers) — handling of digital banking transactions, error resolution, and unauthorized transaction claims.\n Gramm-Leach-Bliley Act (GLBA) and Safeguards Rule — protection of member NPI in digital channels.\n Electronic Signatures in Global and National Commerce Act (E-SIGN) — handling of electronic consents in online account opening and digital service requests.\n NACHA Operating Rules as applicable to Bill Pay and ACH-related digital banking activity.\n Remote Deposit Capture (RDC) operational and risk controls consistent with FFIEC guidance.\n CUTX Digital Services, Online Banking, and Bill Pay procedures.\nWorking Conditions & Physical Requirements\nThis role is performed on-site at the CUTX Corporate Office in a standard office environment with no significant hazardous or unpleasant conditions (hard hats may be required during periods of on-site construction). Essential physical activities include remaining stationary at a workstation for extended periods; sustained use of fingers, hands, and wrists for keyboarding, 10-key data entry, and operating standard office equipment; clear talking and average hearing for frequent phone and in-person communication; and average visual acuity sufficient to prepare and review documents on screen and in print. The employee will frequently sit, talk or hear, use hands to handle or feel, and reach with hands or arms; will occasionally stand, walk, climb or balance, and stoop, kneel, crouch, or crawl; and will occasionally lift and move up to 10 pounds. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this role, consistent with the Americans with Disabilities Act and CUTX policy.Compliance Requirement\nThe responsibilities contained within this job description remain compliant with the Bank Secrecy Act/Anti-Money Laundering, Office of Foreign Assets Control, and USA PATRIOT Act as they apply to the duties of the position.Acknowledgement & Disclaimer\nThis job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required, and CUTX reserves the right to modify, add to, or remove duties at any time as business needs require.\nEmployment with CUTX is at-will. This job description does not constitute an employment contract.

Job Description:\n\nPosition Summary\nThe Real Estate Loss Mitigation Specialist manages delinquent Texas Home Equity Loans and HELOCs from early-stage delinquency through foreclosure referral or charge-off. The role proactively engages borrowers experiencing hardship, conducts detailed financial and collateral analysis, and structures sustainable retention and liquidation solutions — including repayment plans, forbearances, loan modifications, short sales, deeds-in-lieu, and settlement agreements — in full compliance with the Texas Constitution Article XVI Section 50(a)(6), Texas Finance Code Chapter 392, CFPB mortgage servicing rules, and CUTX policy. The Specialist balances member advocacy with protection of CUTX's collateral position, partners with foreclosure counsel and bankruptcy counsel as needed, and uses CUTX-approved AI and analytics tools to support workout analysis, document triage, and decision support.Key ResponsibilitiesReal Estate Portfolio Management & Early Intervention\n\n Manage delinquent Texas Home Equity Loans and HELOCs from early-stage delinquency through foreclosure referral or charge-off.\n Proactively engage borrowers to identify hardship causes and evaluate sustainable retention solutions.\n Conduct detailed financial analysis including income verification, expense review, and property valuation assessment.\n Monitor high-risk accounts and intervene prior to foreclosure escalation when viable retention options exist.\nLoss Mitigation & Workout Structuring\n\n Evaluate, structure, and negotiate loss mitigation options including repayment plans, short-term forbearances, long-term forbearance agreements, loan modifications (term extension, rate adjustment, capitalization of arrears where permitted), partial claim or deferral options (if applicable to product structure), deed-in-lieu of foreclosure, short sale approvals, cash-for-keys agreements (where applicable), and settlement agreements on charged-off or deficiency balances (where allowed).\n Analyze cost-benefit of each workout option versus foreclosure action.\n Review and validate borrower financial documentation to determine eligibility.\n Evaluate debt-to-income ratios, property equity position, and borrower hardship sustainability.\n Ensure all workout agreements comply with Texas constitutional home equity requirements (Article XVI, Section 50(a)(6)).\n Present complex or exception requests for management approval when outside delegated authority.\n Ensure workout decisions align with investor or participation agreement requirements.\nForeclosure & Liquidation Decision Support\n\n Determine when foreclosure referral is necessary after evaluating all reasonable retention efforts and refer to foreclosure counsel.\n Ensure compliance with cure notice requirements, 20-day and 60-day provisions, and all constitutional timelines.\n Coordinate with foreclosure counsel to prepare accounts for referral.\nShort Sale & Deed-in-Lieu Administration\n\n Review property valuations (BPOs, appraisals) to assess collateral exposure.\n Analyze lien position and title considerations.\n Negotiate short sale terms with listing agents, attorneys, and borrowers.\n Coordinate payoff figures and deficiency treatment.\n Review and approve deed-in-lieu documentation ensuring clear title transfer and waiver terms align with policy.\nCompliance & Legal Coordination\n\n Ensure strict compliance with Texas Constitution Article XVI Section 50(a)(6), Texas Finance Code Chapter 392, CFPB mortgage servicing rules (Regulation X and Z where applicable), and FDCPA standards as applicable to first-party collections.\n Monitor bankruptcy filings and coordinate with legal counsel.\n Maintain audit-ready documentation of financial packages, decision rationales, and workout approvals.\n Escalate potential compliance risks immediately.\nMember Communication & Professional Judgment\n\n Conduct complex borrower conversations with empathy and authority.\n Clearly explain legal rights, foreclosure implications, and workout eligibility.\n De-escalate emotionally charged situations while maintaining firm boundaries.\n Balance member advocacy with protection of the credit union's collateral position.\nAI-Augmented Workflow & Continuous Improvement\n\n Use CUTX-approved AI and analytics tools to support workout analysis, document triage, and decision support, applying human-in-the-loop review on every member-impacting output.\n Identify patterns in delinquency, workout outcomes, and collateral performance and recommend process or policy improvements to the Manager of Collections.\n Participate in pilots of CUTX-approved AI tools applicable to real estate loss mitigation, provide feedback, and adopt approved enhancements.\n4. Performance Outcomes & KPIs\nOutcome\nPrimary KPI\nReporting Cadence\nTarget / Direction\nBorrowers in hardship are engaged early to maximize retention opportunities.\nEarly Intervention Contact Rate — percent of delinquent real estate accounts with documented borrower contact within target days of delinquency.\nMonthly\n▲ [Target — confirm with VP, Collections]\nCUTX maximizes sustainable retention outcomes prior to foreclosure.\nWorkout Resolution Rate — percent of eligible delinquent accounts resolved through an approved loss mitigation option (modification, forbearance, repayment plan, short sale, deed-in-lieu) rather than foreclosure.\nMonthly\n▲ [Target]\nLoss mitigation decisions minimize net loss relative to foreclosure alternative.\nNet Loss Avoidance — modeled savings of executed workout versus foreclosure cost-benefit baseline, per resolved account.\nQuarterly\n▲ [Target]\nEvery loss mitigation file is audit-ready and constitutionally compliant.\nAudit-Ready File Rate — percent of files passing internal compliance review without material exception, including Article XVI §50(a)(6) compliance.\nQuarterly\n▲ ≥ 98%\nForeclosure referrals occur only after reasonable retention efforts and within required timelines.\nTimely Notice & Referral Compliance Rate — percent of foreclosure referrals with all required cure notices, 20-day and 60-day provisions, and constitutional timelines documented and met.\nMonthly\n▲ 100%\nAI-augmented decision support outputs are reviewed by the Specialist after action.\nHuman-in-the-Loop Review Rate on AI Outputs — percent of AI-recommended workout analyses, document extractions, and prioritizations reviewed and either accepted, adjusted, or escalated by the Specialist after action.\nMonthly\n▲ 100%QualificationsEducation\n\n High school diploma or equivalent required.\n Bachelor's degree and/or equivalent experience in a credit union or banking environment preferred.\nExperience\n\n Minimum of three to five (3–5) years of experience servicing delinquent real estate loans.\n Demonstrated experience handling home equity loans and HELOCs in Texas.\n Loss mitigation or loan modification experience.\n Knowledge of foreclosure processes specific to Texas real property.\n Familiarity with bankruptcy procedures as they relate to secured debt.\n Prior credit union or community bank experience preferred.\n Prior experience using AI- or analytics-driven decision support tools preferred.\n Bilingual English / Spanish preferred.\nLicenses, Registrations, and Certifications\n\n Valid Texas driver's license (required for occasional field investigation travel).\n [Confirm any additional servicing or NMLS-related registrations required by product or regulation.]\nKnowledge & Skills\n\n Working knowledge of Texas Home Equity lending regulations (Texas Constitution Article XVI, Section 50(a)(6)).\n Working knowledge of Texas Finance Code Chapter 392.\n Working knowledge of CFPB mortgage servicing and debt collection regulations (Regulation X and Z, FDCPA standards as applied to first-party collections).\n Strong analytical, critical thinking, and problem-solving skills, including the ability to interpret financial documents, property valuations (BPO, appraisal), and title considerations.\n Strong negotiation and conflict-resolution skills; ability to handle difficult conversations with professionalism and composure.\n Excellent interpersonal and written/verbal communication skills, with the ability to interact effectively at all levels of the organization and to communicate complex legal and financial concepts to members.\n High attention to detail, documentation discipline, and integrity.\n Strong organizational and time management skills with the capability to manage multiple complex files simultaneously.\n Proficiency with Microsoft Office (Excel, Outlook, Word, Teams) and the ability to learn CUTX's loan servicing and collections systems.\nCore Competencies\nCompetency\nProficiency Level\nWhy This Matters in This Role\nAI Literacy\nIntermediate\nThe role uses AI-augmented workout analysis, document extraction, and decision support tools (Tier 2) and is responsible for human-in-the-loop review on every member-impacting output.\nMember Centricity\nIntermediate\nThe role engages members in significant financial hardship; empathy, clarity, and procedural fairness directly affect retention outcomes and CUTX's reputation.\nRisk Awareness\nAdvanced\nTexas home equity loss mitigation carries high constitutional and regulatory exposure; the role must identify and escalate compliance and legal risks in real time.\nOperational Discipline\nAdvanced\nEvery file must be audit-ready; documentation gaps in home equity workouts create direct legal, examination, and constitutional-compliance exposure.\nCompliance Orientation\nAdvanced\nArticle XVI §50(a)(6), Texas Finance Code Ch. 392, CFPB Reg X and Z, FDCPA, and SCRA are applied in daily work; errors have direct member and legal impact.\nNegotiation & Conflict Resolution\nAdvanced\nThe role negotiates workouts, short sales, and settlements with borrowers, counsel, agents, and investors while balancing member outcomes and CUTX's collateral position.\nAnalytical Reasoning\nAdvanced\nThe role performs cost-benefit analyses of workout options versus foreclosure, evaluates DTI, equity position, and hardship sustainability, and interprets BPOs and appraisals.\nCommunication\nIntermediate\nThe role explains complex legal rights and workout terms to members and drafts decision rationales and member communications across multiple channels.AI & Technology ExpectationsAI-Augmented Workflows\nThe following workflows are AI-augmented in this role. The Real Estate Loss Mitigation Specialist is expected to work fluently within these workflows, exercise sound judgment over AI outputs, and follow all applicable controls.\n\n AI-assisted workout analysis and decision support — AI synthesizes borrower financial data, property valuation, lien position, and hardship indicators to recommend candidate workout options for Specialist review.\n Document extraction and triage — AI extracts structured fields from borrower hardship packages, pay stubs, tax returns, BPOs, and appraisals to populate the servicing system.\n Delinquency prioritization and early-intervention queue scoring — AI prioritizes the delinquency queue based on risk indicators, equity position, and hardship signals.\n AI-assisted drafting of internal decision memos and call notes — AI drafts internal summaries of borrower conversations and workout rationales for Specialist review and finalization.\nAI Tier and Human-in-the-Loop Responsibility\nThis role operates in AI Tier 2 for its principal AI-augmented workflows (see Appendix A). The Real Estate Loss Mitigation Specialist retains accountability for any decision, communication, or member/employee-impacting action influenced by AI output, consistent with the CUTX Generative AI Usage Policy §3.4.\nThe Real Estate Loss Mitigation Specialist is required to:\n\n Apply human-in-the-loop review on every AI-recommended workout option, document extraction, queue prioritization, and member-facing communication after action is taken.\n Stop reliance on AI output and escalate immediately if the output appears inaccurate, biased, non-compliant, or outside the role's documented scope (Generative AI Usage Policy §3.5).\n Refrain from entering member non-public personal information (NPI), confidential CUTX information, or material non-public information into any AI tool not explicitly approved for that data classification.\n Complete all required AI training within thirty (30) days of hire and maintain currency on annual refreshers.\nApproved AI Tools\nThe role is approved to use the following AI tools in performing essential functions (subject to the Generative AI Usage Policy and any tool-specific guidance issued by the AI Council):\n\n CUTX-approved internal AI assistants (e.g., Sam) for general productivity and approved knowledge tasks.\n Microsoft Copilot for office productivity (drafting, summarization, spreadsheet support).\n CUTX-approved AI-augmented decision support tools deployed within the loan servicing and collections platforms.\n CUTX-approved property valuation analytics tools (e.g., BPO/AVM platforms) used in conjunction with AI decision support.\n\nUse of AI tools outside this list requires prior approval from the role's department leader and the AI Council, per the Generative AI Usage Policy §4.Prohibited AI Use\nIn addition to the prohibited uses defined in the Generative AI Usage Policy §3.6, the following are specifically prohibited in this role:\n\n Using AI output as the sole basis for any adverse member action, including denial of a loss mitigation request, decision to refer to foreclosure, or rejection of a short sale or deed-in-lieu.\n Entering member NPI (full account numbers, Social Security numbers, member loan documents, hardship packages) into any AI tool not explicitly approved for that data classification.\n Using consumer AI tools to draft member-facing legal notices (cure notices, acceleration notices, foreclosure-related correspondence); these documents must be drafted from approved templates and reviewed per existing procedure and counsel review where required.\nCompliance & Regulatory ResponsibilitiesEnterprise Compliance Obligations\nThe Real Estate Loss Mitigation Specialist is responsible for all enterprise compliance obligations applicable to a CUTX team member, including BSA/AML, OFAC, USA PATRIOT Act/CIP/CDD, GLBA and the Safeguards Rule, Fair Lending laws (ECOA/Reg B, Fair Housing Act), UDAAP, Information Security and Acceptable Use, and the CUTX Code of Conduct.AI-Specific Compliance Obligations\nThe Real Estate Loss Mitigation Specialist is responsible for the CUTX Generative AI Usage Policy (TRAIGA / HB 149-aligned), the CUTX AI Playbook (including Tier 2 obligations applicable to this role), and Texas Responsible Artificial Intelligence Governance Act (TRAIGA / HB 149) requirements applicable to the role.Role-Specific Compliance Obligations\n\n Texas Constitution Article XVI, Section 50(a)(6) — home equity lending and workout requirements.\n Texas Finance Code Chapter 392 — debt collection.\n Texas property and foreclosure timeline requirements, including cure notice, 20-day, and 60-day provisions.\n CFPB mortgage servicing rules — Regula

Job Description Position: Data Integration Alert Specialist Location: Remote. Duration: 6-12 Months Job Description: Position Summary The Data Integration Alert Specialist is responsible for proactively monitoring, investigating, and resolving data integration alerts within the Sentri7 Drug Diversion platform. This role ensures timely and accurate customer data ingestion, identifies data transmission issues, coordinates resolution efforts across Support, Implementation, Development, and customer teams, and helps minimize disruptions that impact patient safety monitoring and customer satisfaction. Key Responsibilities Alert Monitoring & Triage • Monitor Data Integration (DI) alert queues daily., • Prioritize alerts based on business impact, including:, • Missing required files, • Missing non-required files, • De-identification errors, • Database/ORA errors, • Data freshness and timestamp issues, • Validate alerts and determine whether customer action, support intervention, or development escalation is required. Data Investigation & Troubleshooting, • Analyze file ingestion failures and data processing errors., • Review file delivery patterns, load times, and processing results., • Investigate ETL, PNP, and orchestration-related issues., • Perform root cause analysis and document findings., • Ability to identify recurring issues and see patterns., • Collaborate with technical teams to resolve ingestion and database-related issues. Customer Communication, • Notify customers when required data files are missing or delayed., • Follow up on unresolved data delivery issues., • Provide status updates and document communications within support systems., • Educate customers on data ownership responsibilities and best practices. Cross-Functional Collaboration, • Partner with Support, Implementation, Development, Product, and Data Integration teams to resolve complex alerts., • Escalate unresolved issues through established channels., • Participate in process reviews and alert optimization initiatives., • Support transition activities for newly implemented customers. Process Improvement, • Identify trends and recurring alert patterns., • Recommend automation opportunities to reduce manual effort., • Contribute to troubleshooting playbooks, knowledge articles, and workflow documentation., • Assist with feature request definition and validation related to alert management and data monitoring. Required Skills & Qualifications, • Experience supporting healthcare applications, data integrations, or ETL processes., • Strong troubleshooting and analytical skills., • Ability to interpret database, file processing, and integration-related errors., • Effective written and verbal communication skills., • Experience with support ticketing and case management systems., • Ability to manage multiple priorities and work independently., • Familiarity with SQL, Oracle database concepts, ETL processes Preferred Qualifications, • Knowledge of Sentri7 Drug Diversion workflows., • Experience working with Epic, Cerner, Pyxis, Omnicell, Kronos, or similar healthcare data sources., • Experience collaborating with cross functional teams on technical investigations. Success Measures, • Reduction in unresolved DI alert backlog., • Improved response and resolution times., • Increased alert automation and process efficiency., • Improved customer data timeliness and quality., • Reduced customer impact caused by missing or delayed data feeds.

Job DescriptionTechnical Solution Architect -Salesforce Service Cloud POSITION SUMMARY:We are seeking a highly technical, hands-on Salesforce Service Cloud Technical Architect to lead the architecture, development, and telephony integration of our customer service platform. This is a deep engineering role: the successful candidate will spend a significant portion of their time writing and reviewing production-grade code while owning the end-to-end technical design of Service Cloud solutions integrated with cloud telephony (CTI) — preferably Amazon Connect / Service Cloud Voice — and modern AWS services.Beyond core platform work, this role is responsible for building AI-powered service experiences on Salesforce (Einstein / Agentforce and externally hosted LLMs), standing up and configuring Salesforce MCP (Model Context Protocol) servers to safely expose Salesforce data and actions to AI agents, and directly managing a team of developers — setting technical direction, allocating work, and being accountable for the team's delivery and quality. Responsibilities: Hands-On Development & Technical Architecture (40%): • Personally design and write complex, production-grade Apex (classes, triggers, batch, queueable, scheduled, and future/async patterns), Lightning Web Components, and SOQL/SOSL — this role codes daily and is expected to set the coding bar for the team., • Own the end-to-end technical architecture for Service Cloud initiatives, from requirements through deployment, including data model, integration design, and scalability for large data volumes., • Enforce test-driven development, high Apex test coverage, secure coding practices, and strict adherence to Salesforce governor limits and platform performance standards., • Build and maintain complex integrations using REST/SOAP APIs, Platform Events, callouts, streaming, and middleware., • Design automation with Flow Builder and custom business logic, and lead technical-debt reduction and refactoring efforts. CTI & Telephony Integration (20%): • Design, implement, and support Computer Telephony Integration (CTI) on Service Cloud, preferably using Amazon Connect and Salesforce Service Cloud Voice., • Build and maintain call flows, softphone integrations, screen pops, omni-channel routing, real-time transcription, and call-recording integrations., • Integrate telephony events and contact data between Amazon Connect and Salesforce, ensuring reliability, low latency, and accurate reporting., • Troubleshoot production voice/CTI issues across the Salesforce and AWS boundary. AI Integration & MCP Configuration (20%): • Design and build AI-powered service experiences using Salesforce AI (Einstein for Service, Agentforce, Prompt Builder, Einstein Trust Layer) and/or externally hosted LLMs invoked via API., • Configure, deploy, and secure Salesforce MCP (Model Context Protocol) servers to expose Salesforce data, objects, and actions to AI agents and copilots in a governed, permissioned way., • Implement grounding, retrieval, prompt orchestration, guardrails, and monitoring for AI features, with strong attention to data security and the Einstein Trust Layer / equivalent controls., • Build proof-of-concepts and production integrations that connect Salesforce, AWS AI services, and LLM providers. Team Leadership & Developer Management (20%): • Directly manage a team of Salesforce developers — assign and prioritize work, set technical direction, review code, and hold the team accountable for quality and delivery., • Own performance management, mentoring, career development, and technical hiring for the development team., • Establish and enforce development best practices, coding standards, branching strategy, and documentation., • Partner with product managers, business analysts, QA, and support teams; drive refinement, estimation, sprint planning, release planning, and post-release validation., • Communicate technical trade-offs, risks, and timelines clearly to both technical and non-technical stakeholders. Required Qualifications: • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience., • 7+ years of hands-on Salesforce development experience, with at least 4 years focused on Service Cloud and a demonstrable record of writing complex production code (this is not a hands-off role)., • Expert-level proficiency in Apex, Lightning Web Components, asynchronous/batch processing, and SOQL/SOSL, including performance tuning and governor-limit optimization., • Proven, hands-on experience implementing CTI on Service Cloud, preferably Amazon Connect and/or Salesforce Service Cloud Voice., • Hands-on experience with a modern AWS technology stack (e.g., Lambda, API Gateway, S3, EventBridge, DynamoDB, CloudWatch, IAM, and Amazon Connect)., • Experience building AI integrations with Salesforce (Einstein / Agentforce, Prompt Builder, or LLM-backed features via API)., • Experience configuring and securing MCP (Model Context Protocol) servers for Salesforce, or strong, demonstrable ability to do so., • Experience managing or leading a team of developers, including code review, work allocation, and delivery accountability., • Strong DevOps discipline: Git, CI/CD pipelines (Jenkins, GitHub Actions, or equivalent), and automated testing., • Excellent written and verbal communication skills. Preferred Qualifications: • Salesforce certifications, especially Platform Developer II, plus Service Cloud Consultant, Application/System Architect, or AI Specialist., • AWS certifications (e.g., Solutions Architect, Developer Associate)., • Experience with Salesforce MIAW (Messaging for In-App and Web), CTI adapters, and Service Cloud Voice partner telephony., • Hands-on experience with LLM providers (e.g., Anthropic Claude, OpenAI, Amazon Bedrock) and agentic/tool-calling patterns., • Web development skills (JavaScript, TypeScript, HTML5, CSS3, React)., • Experience with agile methodologies and project management tooling., • Contact center / customer service domain experience., • Familiarity with enterprise integration platforms (MuleSoft, Dell Boomi) and data migration/ETL tooling. Required Skills & Abilities:Technical Expertise (Deep, Hands-On): • Expert command of Apex, LWC, Aura, triggers, batch/queueable/scheduled/async patterns, and Lightning App Builder., • Deep understanding of Service Cloud: case management, knowledge, omni-channel, service console, and Service Cloud Voice., • Strong knowledge of the Salesforce security model — sharing rules, profiles, permission sets, field-level security — applied to both platform features and AI/MCP access., • Solid data modeling skills, including custom objects, relationships, and large-data-volume considerations. CTI, AWS & AI: • Practical experience integrating Salesforce with Amazon Connect for voice, routing, transcription, and recording., • Working knowledge of core AWS services and event-driven, serverless architecture patterns., • Ability to design AI features responsibly: grounding, prompt orchestration, guardrails, evaluation, and monitoring, with strong data-security controls., • Ability to configure Salesforce MCP servers and expose scoped, governed tools/actions to AI agents. Integration & Architecture: • Proven ability to design and implement complex integrations using REST/SOAP APIs, Platform Events, callouts, and middleware., • Understanding of enterprise architecture patterns for scalable, resilient solutions., • Experience with data migration strategies, ETL processes, and data quality management. Leadership & People Management: • Demonstrated ability to lead and manage developers, set technical direction, and drive delivery., • Strong mentoring, code-review, and knowledge-transfer skills., • Excellent stakeholder communication and analytical problem-solving. Project Management: • Experience with Scrum/Kanban and agile tooling., • Ability to estimate effort, manage timelines, and coordinate deliverables across multiple priorities., • Experience with change management and release management in enterprise environments.

Job DescriptionDescription: Position Function: On-Call OCOK Permanency Specialists provide support for day staff responsible for permanency planning and placement for abused and neglected children. They respond quickly in crisis and urgent situations involving children and their families that occur after normal business hours. This is a remote position requiring rapid response to the field when required. On-Call OCOK Permanency Specialists work closely with children, families, community stakeholders and internal/external partners. Exposure to Confidential Information: The Permanency Specialist will have access to confidential records including youth files, foster care and adoption records, and foster parent information. Must maintain confidentiality and follow policies related to personnel records and client records information. Must maintain confidentiality and follow policies related to personnel records and client records. Working Conditions: Position includes interaction with parents, guardians, and conservators as well as to youth with behavioral problems, including possible physical aggression. A personal vehicle is required for travel. Out of state travel may be a requirement of this role. This position supports clients, and families, in the following counties: - (Northeast 3E Region to include Collin, Grayson, Fannin, Hunt, Rockwall, Ellis, Kaufman and Navarro Counties. Key Expectations/Responsibilities: • Maintain high ethical standards which are outlined in the ACH/OCOK Code of Ethics., • A commitment to empowering others to solve their problems., • Value a nurturing family as the ideal environment for a person., • A conviction about the capacity of people to grow and change., • The ability to establish a respectful relationship with persons served to help them gain skills and confidence., • The ability to work collaboratively with other personnel and/or service providers and professionals., • The capacity to maintain a helping role and to intervene appropriately to meet service goals., • The ability to set appropriate limits., • Performs other duties as assigned and required to maintain unit operations., • Attends work regularly in accordance with agency leave policy. Implementation: • Collaborates with others, to include the primary Permanency Team, Stakeholders, Placement Team, and Kinship Team., • Documents case records by completing forms, narratives, and reports to form a written record for each client., • Understanding that some case situations will require physical response to situations that occur after business hours, including nights and weekends, • Works within constant deadlines that require prioritizing tasks and the ability to work after normal business hours., • Develops and maintains effective working relationships with others -law enforcement, medical professionals, judicial officials and stakeholders as well as internal and external partners., • Assesses child safety and partners with others to ensure children are safe., • Assists with supervision of children in need of placement when there are no on call emergencies. Training and Supervision: • Attend continuing education necessary to expand knowledge and maintain certifications or licenses., • Communicate regularly with supervisor and seek supervision when appropriate., • Participate in in-service training.Requirements: Education: Bachelor's degree required, Master's degree within social services is preferred. Experience: Two years of experience working in social / human services. Case management experience preferred. Functional: Knowledge of good child placement practices. Skills in preparing children for permanency. Skills in developing and maintaining professional working relationships. Ability to support families dealing with separation and attachment issues. Ability to access child’s needs and process in the placement progress. Ability to maintain timely documentation and effectively manage caseload. Knowledge of agency policies, procedures, and regulations. Knowledge of laws and regulations to child care, abuse, and neglect. Ability to assess current life situations of children to determine the presence of child abuse or neglect. Ability to articulate an understanding of the intersection between race and poverty and the different outcomes and conditions that exist among specific groups as compared to other groups due to unequal treatment of services. Ability to negotiate available services. Ability to gather, assemble, correlate, and analyze facts. Ability to prepare clear and concise reports. Ability to travel locally, within the region, and out of state, as needed, to best support clients and client needs.

Job DescriptionRemote Licensed Clinician (Psychologist, LCSW, LMFT, LPC, LMHC) - Texas Location: In-Person (Texas Clinic / Field-Based Locations) About Us At Total Life, we believe that the later chapters of life should be defined by growth, purpose, and emotional resilience. We are on a mission to revolutionize healthier aging by combating the silent epidemic of mental health issues and anxiety among the elderly. Our work is driven by a deep-seated commitment to making quality, affordable emotional support services easily accessible to a demographic that is too often overlooked in the digital health revolution. We are a behavioral health company solely dedicated to the 65+ population. Our values are rooted in empathy, evidence-based care, and accessibility. We don't just provide therapy; we empower seniors to redefine their identity, navigate complex health changes, and maintain a high quality of life. When you join Total Life, you aren't just joining a platform—you are joining a movement to ensure that every senior has a partner in their mental health and wellness journey. The Opportunity Total Life is hiring Texas-licensed Psychologists, LCSWs, LMFTs, LPCs, and LMHCs to conduct in-person initial clinical assessments for new clients. This role is ideal for a skilled diagnostician and intake specialist who excels at establishing rapport face-to-face with older adults during critical life transitions. As the first point of contact in a senior's mental health journey, you will conduct comprehensive evaluations to identify late-life depression, anxiety, chronic pain impacts, and retirement-related identity shifts. Your assessments will form the foundation for individual care plans and ongoing goal-oriented therapy. We believe your focus should be on your clients, not on logistics: • No Administrative Overhead: We handle all billing, insurance verification, and intake scheduling—you focus entirely on the evaluation and clinical rapport., • Streamlined Practice: Our platform supports fast, efficient documentation and seamless handoffs to ongoing care teams., • Flexible Scheduling: Set your available hours for initial intake blocks to fit your existing schedule or practice., • Transparent Compensation: Reliable, timely payments with clear per-assessment compensation structure., • High-Impact First Impressions: Serve as the crucial bridge connecting seniors to life-changing mental health support.Your Role, • In-Person Intake Evaluations: Conduct thorough, face-to-face clinical assessments and diagnostic interviews for seniors entering the program., • Clinical Assessment & Diagnosis: Utilize evidence-based diagnostic tools to evaluate late-life depression, anxiety, cognitive changes, and coping mechanisms., • Care Plan Formulation: Establish clear baseline goals, clinical recommendations, and treatment pathways focused on autonomy and forward momentum., • Specialized Screening: Evaluate psychological factors related to chronic pain, medication adherence, health changes, and retirement transitions., • Rapport Building: Create a welcoming, empathetic, and respectful environment that puts older adults and their families at ease.Schedule, • Part-time contractor hours: 10–25 hours. We work around your schedule!, • Fully remote—work from the comfort of your home office while serving the state of Texas Total Life is committed to providing equal opportunities in employment and creating a workplace free from discrimination and harassment. We value a diverse and inclusive workplace where all employees, applicants, and clients are treated with respect and dignity. Requirements Our Requirements • Licensure: Must hold a valid, unrestricted Texas state license as a Psychologist, LCSW, LMFT, LPC, or LMHC., • Experience: Minimum of two years of post-licensure experience in clinical mental health counseling., • Clinical Expertise: Demonstrated experience in medication management support and pain management counseling specifically for the geriatric population., • Geriatric Focus: Experience working with clients aged 65+ and an understanding of the psychological impact of aging and retirement., • Insurance: Must provide proof of professional liability/malpractice insurance (minimum $1M claim limit/$3M aggregate) or be willing to purchase a policy prior to start., • Credentials: Must have an active NPI. (Existing Medicare credentialing or an active CAQH profile is a significant plus)., • Commitment: Must be available for a minimum of 10 hours per week., • Tech-Savvy: Comfortable utilizing technology and providing care through a secure teletherapy interface. Benefits Compensation & Perks • Rate: $55–$90 per session, based on license type, experience, and credentials., • Growth: Opportunities for professional development and advancement within a growing group practice., • Flexibility: Create your own hours with options for Monday–Friday or weekend availability., • Direct Impact: Use your skills to improve the emotional and functional independence of seniors across Texas.

Job DescriptionDescription: Position Function: The Purchasing Specialist is responsible for coordinating employee and client travel arrangements, reviewing travel requests, and supporting purchasing and operational functions throughout the agency. Travel coordination is the primary responsibility of this position and includes arranging transportation, lodging, and other travel accommodations for both routine and complex itineraries involving multiple travelers, destinations, and scheduling requirements. This position requires strong organizational skills, attention to detail, and independent judgment to evaluate travel requests for policy compliance, cost reasonableness, and logistical feasibility. The employee must be able to identify potential scheduling conflicts, anticipate travel challenges, recommend practical alternatives, and communicate effectively with staff when arrangements require clarification or modification. In addition to travel coordination, the Purchasing Specialist supports agency purchasing and operational needs, including processing purchase requests, coordinating supply orders, maintaining purchasing documentation, and performing assigned specialized functions. The position requires the ability to manage multiple requests simultaneously, adapt to changing priorities, and provide accurate, timely, and professional service to agency staff. Working Conditions: Standard office conditions involving extensive computer, email, and telephone use. Work requires frequent communication with employees, vendors, and other departments, as well as the ability to manage multiple requests, deadlines, and changing priorities. Physical requirements may include receiving and unboxing deliveries; carrying boxes; reaching, stooping, and organizing inventory; and occasional use of a step stool to access higher shelving. This position may require attendance at occasional off-site meetings or events and travel to satellite offices throughout the agency's 10-county service area. Exposure to Confidential Information: Must maintain confidentiality and follow agency policies related to financial information, personnel records, client records, travel arrangements, and other sensitive information encountered in the performance of assigned duties. Key Expectations/Responsibilities: • Review submitted employee and client travel requests to evaluate policy compliance, cost reasonableness, scheduling requirements, and logistical feasibility., • Coordinate, book, and document travel arrangements, including flights, rental vehicles, lodging, airport parking, and other transportation needs for in-state and out-of-state travel., • Plan and coordinate travel ranging from routine individual trips to complex itineraries involving multiple travelers, destinations, transportation methods, and scheduling requirements., • Evaluate available travel options to identify practical, cost-effective arrangements while considering traveler needs, scheduling constraints, and agency policies., • Identify potential scheduling conflicts, impractical itineraries, or logistical challenges and recommend appropriate alternatives before finalizing arrangements., • Apply established travel policies consistently across varying situations, recognizing when different arrangements meet the same operational purpose and policy requirements., • Communicate professionally with employees and other involved parties to clarify travel needs, explain requirements, and coordinate necessary modifications., • Assist with travel changes, cancellations, delays, and unexpected complications, identifying solutions and coordinating revised arrangements as needed., • Manage multiple travel requests simultaneously while maintaining accuracy, organization, and timely communication., • Maintain complete and accurate travel records, itineraries, confirmations, and supporting documentation., • Review and process purchasing requests for office supplies, equipment, program materials, and other operational needs, ensuring compliance with established purchasing procedures., • Evaluate purchasing options for appropriateness, availability, cost efficiency, and operational needs., • Prepare and process purchase orders and coordinate with vendors regarding orders, deliveries, and discrepancies., • Track receipt and delivery of purchased goods and services and maintain documentation necessary to support invoice processing and approval., • Support assigned purchasing and operational functions, which may include office supply purchasing, inventory management, transportation usage reporting, gift card requests, and other specialized responsibilities., • Review office supply counts submitted by satellite offices, conduct physical inventory counts as assigned, and coordinate the ordering, receipt, storage, and distribution of supplies., • Coordinate with administrative and accounting staff to ensure accurate documentation of purchases, travel expenses, receipts, refunds, and related transactions., • Maintain organized and accurate purchasing, travel, and inventory records in accordance with agency procedures., • Provide responsive, professional, and solution-oriented customer service to employees, vendors, and other departments., • Collaborate with other Purchasing Specialists and administrative staff to ensure consistent procedures, effective communication, and continuity of services., • Perform other related duties as assigned by supervisor., • Occasional travel within the OCOK service area may be required to support regional offices, assist with special projects, participate in training, or provide operational coverage. Mileage reimbursement is provided in accordance with organizational policy. Decision-Making & Judgment: This position requires independent judgment, critical thinking, and practical problem-solving within established agency policies and procedures. The employee is expected to evaluate travel and purchasing requests, identify potential logistical or scheduling concerns, assess cost reasonableness, and recommend appropriate solutions. Travel requests may vary significantly in complexity, requiring the employee to consider multiple factors, including traveler needs, transportation availability, scheduling limitations, costs, and operational requirements. The employee must be able to recognize potential issues, evaluate alternatives, and make informed recommendations while maintaining consistency with agency policies. The employee is expected to exercise sound judgment when interpreting established guidelines, communicate decisions and recommendations professionally, and recognize when situations require additional clarification or supervisory guidance. Issues outside established parameters are elevated to the supervisor as needed. Requirements: Education: Associate's degree in Business Administration, Office Administration, Operations, Logistics, or a related field, or an equivalent combination of education and relevant experience. Experience: Minimum of 2 years of experience in administrative support, travel coordination, scheduling, customer service, purchasing support, office operations, or a related role. Experience coordinating arrangements, managing multiple requests or deadlines, and communicating with individuals to gather information, resolve issues, or recommend solutions. Experience reviewing information for accuracy, following established procedures, maintaining organized records, and completing tasks requiring attention to detail. Experience using computers, email, online systems, and common office software to manage information, coordinate activities, and communicate effectively. Preferred Experience: Experience coordinating business or client travel, including flights, lodging, rental vehicles, or multi-destination itineraries. Experience in a nonprofit, public sector, or other policy-driven environment. Familiarity with purchasing procedures, inventory management, or administrative financial documentation. Functional: • Ability to work in an organized, efficient, accurate, and thorough manner while managing multiple requests, competing priorities, and deadlines., • Strong organizational and logistical planning skills, including the ability to coordinate schedules, evaluate multiple options, and identify potential conflicts or complications., • Demonstrated critical thinking and problem-solving abilities, with the capacity to assess situations, anticipate challenges, and identify practical, cost-effective solutions., • Ability to understand, interpret, and consistently apply established policies and procedures while recognizing when additional clarification or supervisory guidance is necessary., • Strong verbal and written communication skills, including the ability to explain requirements, provide recommendations, and communicate necessary changes clearly, professionally, and respectfully., • Proficiency with computers, email, internet-based applications, and standard office software. Ability to learn and navigate multiple online systems, including travel booking platforms and purchasing applications., • Ability to work independently, exercise sound judgment, and take initiative while maintaining effective communication and collaboration with team members and other departments., • Strong attention to detail, particularly when reviewing travel arrangements, schedules, traveler information, purchasing requests, and supporting documentation., • Ability to adapt to changing circumstances, respond to unexpected challenges, and maintain professionalism while managing time-sensitive requests., • Strong customer service skills, a commitment to accountability, and the ability to follow through on responsibilities from initial request through completion.

Job Description:\n\nPosition Summary\nThe Account Services Support Specialist provides general administrative and operational support across multiple back-office functions at Credit Union of Texas, including IRAs, Real Estate, Collections, Sales and Service, Digital Services, Deceased Accounts, and Loan Maintenance. The role resolves membership application and documentation errors, oversees IRA administration, Deceased processes, processes loan maintenance requests, posts transactions, balances general ledgers, opens memberships for the Texas Mortgage Lending, researches accounts for transaction and payment history issues, and assists Front Line staff and members with account related questions and resolutions. The Specialist works Salesforce cases routed to Support Services, partners with internal departments to deliver responsive service, and leverages CUTX-approved AI and productivity tools to improve accuracy, throughput, and audit-readiness across a high-volume, multi-process queue.Key ResponsibilitiesAccount & Loan Operations\n\n Process Salesforce cases routed to Support Services across IRAs, Real Estate, Collections, Sales and Service, Digital Services, Deceased Accounts, Subpoenas, and Loan Maintenance.\n Resolve membership application and documentation errors by updating systems and routing forms to members for signature as needed.\n Process all loan and account maintenance requests, including necessary loan and account corrections, obtaining missing documentation, and updating the account files.\n Post transactions and balance assigned general ledger accounts; research and resolve out-of-balance conditions.\n Open memberships and assist with account related questions for the Texas Mortgage Lending Department in accordance with CIP/CDD requirements.\n Audit funded share accounts to ensure accuracy of system data and supporting documentation.\n Process incoming mail delivered to CUTX, posting transactions, and delivering amil to appropriate departments accurately.\n Review and perform audits for account file maintenance, dormant accounts, and escheat process accuracy.\n Process Release of Liens for HELOCs ensuring adherence to Texas regulations for HELOC processing.\nIRA & Deceased Account Administration\n\n Prepare IRA transfers, distributions, rollovers, conversions, death claims, and closures in accordance with government regulations and CUTX policy.\n Assist with creating and updating IRA processes and procedures.\n Assist Front Line staff with questions pertaining to IRA processes.\n Audit IRA documents for accuracy, assist with tax filing end of year processes, and reconcile required GLs to ensure balancing.\n Review and request documentation required to close decedent accounts in accordance with CUTX deceased account procedures.\n Process Notices of Reclamation from the Internal Revenue Service and other government entities.\n Assist Front Line staff with questions pertaining to Deceased Accounts.\nResearch & Third-Party Requests\n\n Respond to third-party requests for account and loan verification, including transaction history research on share and loan accounts.\n Work pending-documentation reports and follow up with outside financial institutions and legal entities by phone, email, and secure correspondence to ensure timely processing.\n Research transaction issues, loan payment history, and account discrepancies in support of internal departments and members.\nService, Collaboration & Continuous Improvement\n\n Deliver outstanding service to both internal and external members consistent with CUTX core values and creed.\n Build relationships with internal departments to understand business needs and improve team output.\n Participate in monthly team meetings to identify department, contact center, and branch needs and opportunities.\n Observe work processes and recommend improvements that increase accuracy, speed, or member experience.\n Assist with mail room operations, including picking up branch mail and distributing mail across departments and branches.\n Perform other duties as designated or requested by management; cross-train in all departmental procedures to provide coverage.\nRisk, Compliance & Documentation\n\n Maintain documentation of compliance activities and work performed sufficient to support audit and examination review.\n Apply BSA/AML, OFAC, USA PATRIOT Act, and GLBA requirements in day-to-day account, IRA, and deceased account work.\n Escalate suspected fraud, elder financial exploitation, wrongful account activity, or compliance concerns to the Manager of Support Services immediately.\nPerformance Outcomes & KPIs\nOutcome\nPrimary KPI\nReporting Cadence\nTarget / Direction\nSalesforce cases routed to Support Services are resolved within service-level expectations.\nCase Cycle Time — average time from case assignment to resolution.\nMonthly\n▼3 Business Days\nWork product is accurate the first time.\nQuality Assurance Pass Rate — percent of audited cases and transactions passing QA without material exception.\nMonthly\n▲ ≥ 98%\nGeneral ledgers assigned to the role are balanced and reconciled timely.\nGL Reconciliation Timeliness — percent of assigned GLs reconciled by month-end close deadline.\nMonthly\n▲ 100%\nIRA and deceased account transactions are processed in accordance with regulation.\nIRA / Deceased Account Compliance Exception Rate — material exceptions identified by audit or compliance review.\nQuarterly\n▼ 0 material exceptions\nPending-documentation items are cleared promptly.\nAged Pending-Documentation Rate — percent of items aged beyond defined threshold.\nMonthly\n▼Need Clarification\nAI-augmented drafts and extractions are reviewed by the Specialist after action.\nHuman-in-the-Loop Review Rate on AI Outputs — percent of AI-generated drafts, summaries, and extractions reviewed and either accepted, corrected, or escalated after use.\nMonthly\n▲ 100%QualificationsEducation\n\n High school diploma or GED required.\n Associate or bachelor's degree preferred.\nExperience\n\n Minimum two (2) years of customer service experience at a credit union or other financial institution.\n Minimum two (2) years of IRA administration experience.\n Prior credit union experience preferred.\n Bilingual English / Spanish preferred.\n Prior experience with deceased account processing, IRA processing,, or loan maintenance preferred.\nLicenses, Registrations, and Certifications\n\n None required.\nKnowledge & Skills\n\n Working knowledge of policies, procedures, and \n Working knowledge of IRA regulations and CUTX IRA procedures.\n Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).\n Ability to operate a Call Management System and communicate by phone, electronic communication, and in person with members and external parties.\n Strong written and verbal communication with proper grammar and professional tone.\n Strong problem-solving skills and the ability to adjust quickly to a changing environment.\n Strong attention to detail and ability to manage multiple tasks at a high standard in a fast-paced environment with minimal supervision.\n Ability to read and interpret operating manuals, procedures, and legal and financial documents; ability to write routine correspondence.\n Math proficiency sufficient to calculate interest, percentages, proportions, and reconcile account balances.\n Ability to use and troubleshoot errors in CUTX operating systemsand standard office equipment (fax, scanner).\n Ability to interact effectively with diverse groups across all levels of the organization and develop member relationships that support cross-sell opportunities.\nCore Competencies\nCompetency\nProficiency Level\nWhy This Matters in This Role\nAI Literacy\nIntermediate\nThe role uses AI-augmented document extraction, drafting, and case-triage tools (Tier 2) and is responsible for human-in-the-loop review on every member-impacting output.\nOperational Discipline\nAdvanced\nThe role processes high volumes of cases across many systems; documentation gaps or posting errors create direct member, GL, and audit exposure.\nMember Centricity\n Advanced?\nThe role supports members across sensitive situations (decedent accounts, IRA distributions, loan corrections); tone and accuracy directly affect member trust.\nCompliance Orientation\nAdvanced\nIRA regulations, BSA/AML, OFAC, GLBA, and deceased-account requirements apply to daily work; mistakes have direct regulatory impact.\nAdaptability\nIntermediate\nThe role is cross-trained across multiple workflows and must shift among IRA, loan maintenance, and deceased accounts based on queue demand.\nCommunication\nIntermediate\nThe role drafts correspondence to members, outside financial institutions, and legal entities, and supports internal departments across email, phone, and Salesforce.AI & Technology ExpectationsAI-Augmented Workflows\nThe following workflows are AI-augmented in this role. The Account Services Support Specialist is expected to work fluently within these workflows, exercise sound judgment over AI outputs, and follow all applicable controls.\n\n AI-assisted document extraction and triage — AI extracts structured fields from member correspondence, decedent documents, IRA forms, and loan documentation to populate the system of record.\n AI-assisted drafting of routine correspondence — AI drafts response language for Salesforce cases, follow-up letters, and internal notes from approved templates.\n AI-assisted case prioritization in Salesforce — AI suggests case priority and routing based on case type, aging, and member impact.\n AI-assisted research and summarization of account and loan transaction history.\nAI Tier and Human-in-the-Loop Responsibility\nThis role operates in AI Tier 2 for its principal AI-augmented workflows (see Appendix A). The Account Services Support Specialist retains accountability for any decision, communication, or member/employee-impacting action influenced by AI output, consistent with the CUTX Generative AI Usage Policy §3.4.\nThe Account Services Support Specialist is required to:\n\n Apply human-in-the-loop review on every AI-generated draft, extraction, summary, or member-facing communication after action is taken.\n Stop reliance on AI output and escalate immediately if the output appears inaccurate, biased, non-compliant, or outside the role's documented scope (Generative AI Usage Policy §3.5).\n Refrain from entering member non-public personal information (NPI), confidential CUTX information, or material non-public information into any AI tool not explicitly approved for that data classification.\n Complete all required AI training within thirty (30) days of hire and maintain currency on annual refreshers.\nApproved AI Tools\nThe role is approved to use the following AI tools in performing essential functions (subject to the Generative AI Usage Policy and any tool-specific guidance issued by the AI Council):\n\n CUTX-approved internal AI assistants (e.g., Sam) for general productivity and approved knowledge tasks.\n Microsoft Copilot for office productivity (drafting, summarization, spreadsheet support).\n AI features embedded in approved CUTX platforms (Salesforce, EPISYS, Ascensus, DocuSign) where enabled by the AI Council.\n CUTX-approved document extraction tooling deployed within Support Services workflows.\n\nUse of AI tools outside this list requires prior approval from the role's department leader and the AI Council, per the Generative AI Usage Policy §4.Prohibited AI Use\nIn addition to the prohibited uses defined in the Generative AI Usage Policy §3.6, the following are specifically prohibited in this role:\n\n Using AI output as the sole basis for any adverse member action, including a decision to close, restrict, or reverse activity on a member account.\n Entering member NPI (full account numbers, Social Security numbers, tax forms, loan documents, decedent documents) into any AI tool not explicitly approved for that data classification.\n Using consumer AI tools to draft IRA tax-reporting communications, decedent legal correspondence, or any other regulated member-facing document; these must be drafted from approved templates and reviewed per existing procedure.\nCompliance & Regulatory ResponsibilitiesEnterprise Compliance Obligations\nThe Account Services Support Specialist is responsible for all enterprise compliance obligations applicable to a CUTX team member, including BSA/AML, OFAC, USA PATRIOT Act/CIP/CDD, GLBA and the Safeguards Rule, Fair Lending laws (ECOA/Reg B, Fair Housing Act), UDAAP, Information Security and Acceptable Use, and the CUTX Code of Conduct.AI-Specific Compliance Obligations\nThe Account Services Support Specialist is responsible for the CUTX Generative AI Usage Policy (TRAIGA / HB 149-aligned), the CUTX AI Playbook (including Tier 2 obligations applicable to this role), and Texas Responsible Artificial Intelligence Governance Act (TRAIGA / HB 149) requirements applicable to the role.Role-Specific Compliance Obligations\n\n Internal Revenue Code provisions applicable to IRAs (contributions, distributions, rollovers, conversions, death claims) and related IRS reporting requirements.\n IRS Notice of Reclamation and federal benefit payment recovery procedures.\n Texas Estates Code provisions applicable to deceased member accounts.\n Federal Fair Credit Reporting Act (FCRA), including dispute handling and credit reporting accuracy on loan maintenance actions.\n Regulation CC and Regulation E as applicable to transaction posting, error resolution, and digital channel support.\n CUTX Support Services, IRA, Deceased Account, and Loan Maintenance policies and procedures.\nWorking Conditions & Physical Requirements\nThis role is performed on-site at the CUTX Corporate Office in a standard office environment with no significant exposure to hazardous or unpleasant conditions. Essential physical activities include the ability to remain stationary at a workstation for extended periods; operate a computer, telephone, and standard office equipment with finger dexterity and repetitive hand and wrist motion; communicate clearly by phone, email, and in person with members, vendors, and internal partners; and review printed and electronic documents for accuracy. The role occasionally requires standing, walking, reaching, stooping, kneeling, and lifting up to 10 pounds, including during mail room support. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this role, consistent with the Americans with Disabilities Act and CUTX policy.Acknowledgement & Disclaimer\nThis job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required, and CUTX reserves the right to modify, add to, or remove duties at any time as business needs require.\nEmployment with CUTX is at-will. This job description does not constitute an employment contract.

Job DescriptionBenefits: • Simple IRA, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Bonus based on performance, • Competitive salary, • Flexible schedule Position Summary: The Small Business Specialist is responsible for developing and growing relationships with small business owners by identifying their insurance needs, providing appropriate coverage solutions, and building long-term client relationships. This position combines new business development, sales, and ongoing account management. Key Responsibilities: • Prospect and develop new small business opportunities., • Build relationships with local business owners and referral partners., • Conduct business insurance needs assessments and identify coverage opportunities., • Generate quotes, present solutions, and close new business., • Cross-sell additional products and services when appropriate., • Follow up consistently with prospects, leads, and existing business clients., • Conduct account reviews to support retention and identify additional needs., • Maintain an organized sales pipeline and accurate client documentation., • Participate in networking and business development activities., • Meet established activity, production, retention, and sales goals.Qualifications:, • Strong sales, prospecting, and relationship-building skills., • Excellent verbal and written communication., • Self-motivated, organized, and results-driven., • Comfortable developing new relationships and generating business., • Insurance or B2B sales experience preferred., • Required insurance licensing must be obtained and maintained.Compensation: $55K–$65K base salary + commissions/bonus $75K–$125K total earning potential based on individual performance and applicable compensation plans.

Job Description Job Title: Technical Support Specialist Location: Allen, TX Contract: 6 to 12 Month Contract This position supports 24/7 operations, training is 2 months 7am to 4pm CST. Hour of operations are 7am to 6pm, shift will be based on business need. Job Description: As a Technical Support Technician II, you will perform both technical and administrative responsibilities supporting day to day operations and ensuring service excellence. Customer Support • Serve as the primary point of contact via phone, email, and other communication channels• Respond to incidents in compliance with service level agreements• Manage sensitive customer interactions with transparency and professionalism Incident Management • Escalate incidents that cannot be resolved within defined timelines• Track and drive issues through full resolution and restoration of service• Manage the end to end incident lifecycle including root cause identification Documentation & Knowledge Management • Accurately document triage details and resolution steps• Utilize existing knowledge articles to resolve known issues• Create new knowledge articles for undocumented solutions Operational Excellence • Ensure support metrics and performance expectations are consistently met• Maintain security and accuracy of operational data• Stay current on systems, tools, and applications Collaboration • Build strong relationships with internal and external stakeholders• Collaborate across cross functional teams• Actively participate in training and development Continuous Improvement • Identify opportunities to improve workflows and support processes• Champion adoption of next generation technologies including AI• Maintain compliance with all corporate security, quality, and operational policies Work Environment • 24/7 operations including shift work and weekends• Self starter who manages priorities with minimal supervision Required Knowledge and Skills Technical Expertise • Experience in a remote technical support environment• Strong networking knowledge including protocols, infrastructure, and troubleshooting• Familiarity with WAN, LAN, routers, and firewalls• Knowledge of VoIP and IP telephony• RF trunking and communication network knowledge Systems & Tools • Working knowledge of Windows and Office or equivalent• Familiarity with mobile radio technologies• Understanding of information security best practices• Foundational ITIL knowledge Certifications (Preferred) • Network ( a plus and preferred most)• A • Security • AI related certifications PLEASE NOTE: AI tools are required use in the day to day work flow for all. The use of these tools is monitored. Anyone considered for this role must be willing and able to adapt to using AI. Professional Skills • Strong troubleshooting and analytical abilities• Excellent verbal, written, and presentation skills• High attention to detail• Ability to manage multiple tasks and priorities• Strong time management skills• Ability to work independently with minimal supervision Basic Requirements Education • Associate level or equivalent technical education required Experience • Minimum of 3 years of experience in a technical role

Job Description:\n\nPosition Summary\nThe Loss Mitigation Representative proactively manages delinquent and at-risk auto loan accounts on behalf of Credit Union of Texas, with the goal of preventing repossession where possible, protecting CUTX's collateral position when not, and resolving bankruptcy, charge-off, and legal-recovery matters in a manner consistent with state and federal law and CUTX member values. The role combines member-facing negotiation, skip tracing, repossession placement and oversight, bankruptcy administration, third-party agency management, and post-charge-off recovery, and uses CUTX-approved AI and analytics tools to prioritize accounts, recommend workout options, and support documentation. The primary objective is to minimize charge-offs, reduce repossession frequency, protect collateral value, and deliver fair, respectful, and compliant member solutions.Key ResponsibilitiesProactive Loss Mitigation & Repossession Prevention\n\n Contact delinquent members to identify hardship causes and negotiate sustainable payment arrangements.\n Analyze member financial situations and recommend appropriate workout options, including extensions, deferments, payment arrangements, and reinstatement plans, within delegated authority.\n Counsel members on the consequences of continued delinquency, including repossession, credit reporting impact, and deficiency exposure.\n Monitor high-risk accounts and intervene prior to repossession assignment where workout is viable.\n Collaborate with internal departments to identify early-warning indicators of potential default and refine prevention strategies.\n Document every negotiation, commitment, and outcome in the system of record to support regulatory compliance and audit defensibility.\nRepossession Assignment, Oversight & Member Redemption\n\n Determine when repossession is necessary based on delinquency status, risk assessment, member cooperation, and SCRA verification.\n Assign repossession orders to approved vendors in compliance with the Texas Debt Collection Act, UCC Article 9, and CUTX policy.\n Verify that all required pre- and post-repossession notices (including right-to-cure and notice of intent to dispose of collateral) have been issued accurately and timely.\n Monitor repossession activity from assignment through recovery, including transport and delivery to the designated storage facility or auction.\n Work with members to redeem repossessed vehicles when appropriate, including processing redemption payoffs and personal property retrieval.\n Coordinate handoff with the Remarketing Specialist for post-recovery disposition, deficiency balance establishment, and final documentation.\n Review and provide input on floor prices and final sale prices of repossessed units in partnership with Remarketing.\nBankruptcy Administration\n\n Receive and process all mail, payments, pleadings, and notices on accounts in bankruptcy; properly flag and notate each account in the system of record.\n Evaluate whether to stop automatic payments and deposits, freeze funds, or deny services consistent with the automatic stay and CUTX policy.\n Note important dates of hearings, 341 meetings, and court deadlines for future attendance or response.\n Check for co-borrowers, co-debtors, and joint owners that may be affected by the bankruptcy and ensure appropriate handling of each obligor.\n File Proofs of Claim and Reaffirmation Agreements with proper attachments and recommend legal action for each account where appropriate.\n Review bankruptcy schedules for indicators of fraud or misrepresentation and escalate as required.\n Monitor each bankruptcy account through discharge or dismissal and update credit bureau reporting accordingly.\n Work with attorneys, trustees, and court personnel to resolve bankruptcy issues, maximizing recovery while reducing risk of bankruptcy code violations.\nSkip Tracing & Investigative Work\n\n Perform advanced skip tracing using internal systems, third-party tools, public records, credit bureau data, and other lawful investigative resources.\n Locate members and collateral in support of cure, repossession, or legal action.\n Analyze payment patterns, employment data, and behavioral trends to assess recovery likelihood and prioritize effort.\n Document investigative steps thoroughly to support audit, legal, and regulatory defensibility.\nLegal Actions, Levies & Garnishments\n\n Work with attorneys and agents to research and file various legal actions, including sequestrations (replevins), J.P. Suits, and foreclosures.\n Handle processes surrounding levies and garnishments, ensuring compliance, accuracy, and timely response.\n Coordinate with internal Legal and external counsel on litigation strategy and recovery actions.\nThird-Party Agency & Vendor Management\n\n Assist with the placement and maintenance of third-party collection efforts, ensuring accounts are sent timely and tracked through resolution.\n Monitor agency compliance with applicable SOC 1 / SSAE 18 (legacy SSAE 16 / SAS 70) reporting expectations and CUTX vendor requirements.\n Validate agency invoices and recovery remittances for accuracy and route for processing per policy.\n Support periodic agency performance reviews and contribute to selection and renewal recommendations.\nCharge-Off, Settlement & Post-Charge-Off Recovery\n\n Perform daily transactions including posting of payments, internal transfers, and account charge-offs.\n Work with members on charged-off accounts to reach satisfactory payment arrangements or settlement agreements within delegated authority.\n Evaluate cost-benefit of repossession versus workout versus settlement and document the rationale for the chosen path.\n Recommend further legal action or recovery effort where appropriate.\nReporting, Compliance & Documentation\n\n Maintain accurate and up-to-date daily, monthly, and yearly reports for collection audits and examinations.\n Ensure credit bureau reporting is updated on settlements, repossessions, bankruptcies, and charge-offs, and follow up to confirm accuracy.\n Ensure every action on a delinquent, repossessed, bankrupt, or charged-off account is documented in the system of record sufficient to support audit, examination, and litigation review.\n Identify and escalate any potential wrongful repossession, automatic-stay violation, FDCPA concern, or member-harm issue immediately to the Manager of Collections and Compliance.\n Maintain awareness of changes in Texas debt collection law, UCC Article 9, FCRA, FDCPA, CFPB guidance, SCRA, and bankruptcy code, and apply them in day-to-day work.\nAI-Enabled Workflows & Continuous Improvement\n\n Participate in pilots of CUTX-approved AI tools that support loss mitigation, contribute feedback, and adopt approved enhancements.\n Use AI-augmented prioritization, workout recommendation, and skip-tracing analytics under human-in-the-loop review.\n Identify process patterns affecting recovery outcomes and recommend changes to the Manager of Collections.\nPerformance Outcomes & KPIs\nOutcome\nPrimary KPI\nReporting Cadence\nTarget / Direction\nDelinquent accounts are cured or restructured after repossession where feasible.\nWorkout Cure Rate — percent of assigned delinquent accounts cured or placed on a sustainable workout prior to repossession assignment.\nMonthly\n▲ [Target — confirm with VP, Collections]\nRepossession is used only when other options are exhausted, reducing portfolio loss.\nRepossession Avoidance Rate — percent of high-risk accounts resolved without repossession.\nMonthly\n▲ [Target]\nNet charge-off exposure on the assigned portfolio is minimized.\nNet Charge-Off Ratio on assigned portfolio.\nMonthly\n▼ [Target]\nBankruptcy accounts are handled timely and accurately, protecting CUTX's claim position.\nProof of Claim / Reaffirmation Timeliness — percent filed within required deadlines.\nMonthly\n▲ ≥ 98%\nPost-charge-off recovery is maximized.\nPost-Charge-Off Recovery Dollars vs. plan.\nMonthly\n▲ [Target]\nEvery file is audit-ready and litigation-defensible.\nAudit-Ready File Rate — percent of files passing internal compliance review without material exception.\nQuarterly\n▲ ≥ 98%\nAI-augmented recommendations affecting members are reviewed by the role holder after action.\nHuman-in-the-Loop Review Rate on AI Recommendations — percent of AI-recommended workout, prioritization, or skip outputs reviewed and either accepted, adjusted, or escalated after member action.\nMonthly\n▲ 100%QualificationsEducation\n\n High school diploma or general education degree (GED) required.\n Associate or bachelor's degree preferred.\nExperience\n\n Minimum one to two (1–2) years of related collections, recovery, or loss mitigation experience required; two to four (2–4) years preferred.\n Direct experience with repossession placement, skip tracing, and bankruptcy administration strongly preferred.\n Prior experience with collateral protection insurance and third-party agency management preferred.\n Prior credit union or community bank experience preferred.\n Prior experience using AI- or analytics-driven prioritization or recommendation tools preferred.\n Bilingual English / Spanish preferred.\nLicenses, Registrations, and Certifications\n\n Valid Texas driver's license preferred (occasional field travel may be required).\nKnowledge & Skills\n\n Working knowledge of credit union lending programs, policies, and default enforcement clauses.\n Thorough knowledge of collections, servicing, foreclosure, and bankruptcy procedures and the underlying legal requirements.\n Working knowledge of the Texas Debt Collection Act, UCC Article 9, FCRA, FDCPA, CFPB guidance, SCRA, and the U.S. Bankruptcy Code as applied at CUTX.\n Advanced negotiation, conflict-resolution, and de-escalation skills with high emotional intelligence.\n Strong investigative and skip-tracing capability.\n Ability to assess financial risk and make sound recovery decisions with limited supervision.\n Strong documentation discipline and regulatory awareness; ability to maintain audit-ready files.\n Strong written and verbal communication, including the ability to draft compliant member-facing notices and correspondence.\n Proficiency with Microsoft Office (Word, Excel, Outlook, Teams) and the ability to learn CUTX's loan servicing and collections systems.\n Strong analytic, organizational, and time-management skills with the ability to manage a high-volume queue and competing deadlines.\n Ability to work a flexible schedule, including evenings and weekends as business needs require.\nCore Competencies\nCompetency\nProficiency Level\nWhy This Matters in This Role\nAI Literacy\nIntermediate\nThe role uses AI-augmented prioritization, workout recommendation, and skip-tracing tools (Tier 2) and is accountable for human-in-the-loop review on every member-impacting output.\nMember Centricity\nIntermediate\nThe role engages members during financial hardship; tone, accuracy, and procedural fairness directly affect CUTX's reputation and member outcomes.\nNegotiation & Influence\nAdvanced\nCuring delinquency, structuring workouts, and settling charged-off balances require advanced negotiation, judgment, and de-escalation skill.\nRisk Awareness\nAdvanced\nRepossession, bankruptcy, levies, and litigation are high-regulatory-exposure activities; the role must identify and escalate compliance issues in real time.\nOperational Discipline\nAdvanced\nEvery file must be audit-ready and litigation-defensible; documentation gaps create direct legal, examination, and reputational exposure.\nCompliance Orientation\nAdvanced\nTexas Debt Collection Act, UCC Article 9, FCRA, FDCPA, CFPB guidance, SCRA, and bankruptcy code are applied in daily work; mistakes have direct member and legal impact.\nCommunication\nIntermediate\nThe role drafts member notices and communicates with members, attorneys, trustees, court personnel, vendors, and internal partners across multiple channels.AI & Technology ExpectationsAI-Augmented Workflows\nThe following workflows are AI-augmented in this role. The Loss Mitigation Representative is expected to work fluently within these workflows, exercise sound judgment over AI outputs, and follow all applicable controls.\n\n AI-assisted account prioritization — AI ranks delinquent accounts by recovery likelihood, risk, and recommended treatment path.\n AI-assisted workout recommendation — AI suggests candidate workout options (extension, deferment, payment arrangement, reinstatement) based on member financial profile and historical outcomes.\n AI-assisted skip-tracing analytics — AI synthesizes internal and approved third-party data to surface likely contact paths and collateral locations.\n Document extraction and triage — AI extracts structured fields from bankruptcy notices, court filings, agency remittances, and member correspondence to populate the system of record.\n AI-assisted drafting of internal call notes and case summaries (non-member-facing) using approved tools.\nAI Tier and Human-in-the-Loop Responsibility\nThis role operates in AI Tier 2 for its principal AI-augmented workflows (see Appendix A). The Loss Mitigation Representative retains accountability for any decision, communication, or member/employee-impacting action influenced by AI output, consistent with the CUTX Generative AI Usage Policy §3.4.\nThe Loss Mitigation Representative is required to:\n\n Apply human-in-the-loop review on every AI-recommended workout option, prioritization output, skip-tracing lead, and any member-facing communication after action is taken.\n Stop reliance on AI output and escalate immediately if the output appears inaccurate, biased, non-compliant, or outside the role's documented scope (Generative AI Usage Policy §3.5).\n Refrain from entering member non-public personal information (NPI), confidential CUTX information, or material non-public information into any AI tool not explicitly approved for that data classification.\n Complete all required AI training within thirty (30) days of hire and maintain currency on annual refreshers.\nApproved AI Tools\nThe role is approved to use the following AI tools in performing essential functions (subject to the Generative AI Usage Policy and any tool-specific guidance issued by the AI Council):\n\n CUTX-approved internal AI assistants (e.g., Sam) for general productivity and approved knowledge tasks.\n Microsoft Copilot for office productivity (drafting, summarization, spreadsheet support).\n CUTX-approved AI-augmented prioritization and workout recommendation tools deployed within the collections platform.\n CUTX-approved skip-tracing and investigative analytics tools.\n\nUse of AI tools outside this list requires prior approval from the role's department leader and the AI Council, per the Generative AI Usage Policy §4.Prohibited AI Use\nIn addition to the prohibited uses defined in the Generative AI Usage Policy §3.6, the following are specifically prohibited in this role:\n\n Using AI output as the sole basis for any adverse member action, including a decision to repossess, deny a workout, deny redemption, refuse a settlement, or report

Job DescriptionDescription: The Accounts Payable Specialist is responsible for processing vendor invoices, payments, and maintaining accurate accounts payable records across multiple legal entities in accordance with company policies and internal controls. Working in a fast-paced, multi-channel retail and e-commerce environment, this role manages high-volume merchandise and inventory-related vendor activity in the company’s ERP system, including purchase order matching and resolution of receiving and pricing discrepancies. This role also provides limited support for basic Accounts Receivable activities, including invoice posting, payment application, and reconciliation of retail and e-commerce deposits, as assigned. The Accounts Payable Specialist works closely with accounting leadership and cross-functional partners in purchasing, distribution, store operations, and e-commerce to ensure accurate financial records, timely processing, and audit readiness. Essential Job Functions Accounts Payable Processing • Receive, review, and verify vendor invoices for accuracy, proper authorization, and documentation, • Perform two- and three-way matching of invoices to purchase orders and receiving records in the ERP system, • Research and resolve price, quantity, and receiving discrepancies with purchasing, distribution center, and store teams, • Process merchandise vendor credits, returns to vendor (RTVs), chargebacks, and vendor allowances, • Review and process freight, drop-ship, and other inventory-related vendor charges, • Accurately code and enter invoices into the ERP system, including the correct legal entity, department, and location, • Process payments in accordance with approved payment schedules and company policies, • Maintain organized records of invoices, payments, and vendor correspondence, • Reconcile vendor statements and investigate discrepancies, • Support month-end close by ensuring invoices, payments, and accruals (including received-not-invoiced inventory) are recorded timely Multi-Entity Accounting • Process invoices and payments across multiple legal entities, ensuring each transaction is recorded to the correct entity, • Identify, record, and support reconciliation of intercompany transactions and balances, • Support entity-level vendor setup and maintenance, including W-9 collection and 1099 reporting by entity Limited Accounts Receivable Support • Assist with basic AR activities such as invoice posting and payment application, as assigned, • Ensure customer payments are accurately recorded and properly applied, • Support reconciliation of retail store deposits, e-commerce sales, and payment processor or credit card settlements, • Escalate billing discrepancies, unapplied payments, or unusual AR activity to the Controller Systems, Compliance, Controls & Documentation • Follow internal controls, segregation of duties, and documentation standards, • Ensure AP and AR transactions are processed in accordance with company policies, • Use ERP and related e-commerce, point-of-sale, and payment systems effectively, and support testing, data validation, and adoption during system changes or upgrades, • Maintain audit-ready documentation for assigned work, • Support internal and external audit requests as needed Collaboration & Development • Communicate professionally with vendors and internal partners regarding invoice or payment questions, • Participate in training and cross-training opportunities, • Identify process improvement opportunities and communicate suggestions to leadership, • Demonstrate professionalism, accuracy, and accountability in daily work Additional Responsibilities and Requirements • Maintain confidentiality and exercise sound judgment when handling sensitive financial information, • Support extended hours during close cycles or peak processing periods, including holiday and seasonal inventory peaks, as needed, • Perform other duties as assigned consistent with the scope of the roleRequirements: Qualifications, Education, and Experience • High school diploma or equivalent required; associate’s degree in Accounting or Finance preferred, • 1–3 years of accounts payable or accounting support experience, • Experience in a retail, e-commerce, wholesale, or other inventory-driven environment strongly preferred, • Hands-on experience with an ERP system required; NetSuite experience preferred, • Experience with multi-entity or multi-company accounting, including intercompany transactions, preferred, • Working knowledge of purchase order, receiving, and three-way match processes, • Basic understanding of inventory accounting concepts and accounts receivable processes, • Proficiency in Excel (e.g., lookups, pivot tables) and accounting systems required, • Strong attention to detail and organizational skills, • Ability to follow procedures and meet deadlines in a fast-paced environment Cognitive and Physical Demands • Ability to focus on detailed, repetitive tasks with accuracy, • Ability to analyze discrepancies and follow up appropriately, • Prolonged periods of computer use and document review, • Minimal physical demands Working Conditions • On-site position based at the MonkeySports Corporate Office, • Standard business hours with extended time during month-end, audits, or peak processing periods

The Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. The Delivery Specialist will deliver Legendary Customer Experience through building trusted relationships, offering seasoned advice, ensuring safe delivery of the product, resolving problems and handling product returns as required. Essential Duties and Responsibilities (Min 5%): • Maintain regular and predictable attendance., • Ensure timely deliveries, meeting or exceeding scheduled delivery times., • Operate and maintain a clean and organized delivery vehicle and delivery equipment including a trailer at times., • Load, unload, and organize products in a safe and efficient manner., • Perform pre-trip and post-trip vehicle inspections to ensure the safety and readiness of the delivery vehicle., • Maintain an accurate record of deliveries and any issues that may arise., • Communicate with customers as necessary, providing updates or addressing any concerns during the delivery process., • Provide exceptional customer service, creating a positive and friendly experience for all customers., • Partner with field sales team and store personnel to satisfy needs of our customers., • Handle all products with care to avoid damage and ensure safe transport., • Follow all traffic laws and company policies to ensure safe driving practices., • Handle returns, exchanges, or customer inquiries as needed. Required Qualifications: Experience: Previous truck delivery experience is a plus but not required. Experience with hand truck, dolly, pallet jack and forklift preferred. Must be 21 years of age or older, have at least 3 years of driving experience and meet MVR check requirements. Education: High school diploma or equivalent (preferred). Professional Certifications: DOT Medical Card as required Preferred Knowledge, Skills or Abilities: • A valid driver's license with a clean driving record., • Possess the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely., • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack, forklift, dolly, etc.)., • Operate all equipment related to their job duties efficiently, safely, properly, and accurately; and to provide the highest level of customer service., • Ability to lift and move large, bulky and/or heavy merchandise., • Ability to safely load and unload a delivery truck., • Ability to use Microsoft Outlook and Outlook Calendar., • Excellent time-management skills and the ability to meet tight deadlines., • Strong customer service skills with a professional and friendly attitude., • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers., • Ability to read, write, and count accurately to complete all documentation., • Ability to navigate using GPS systems and maps., • Ability to successfully complete all required training., • Flexibility to work various shifts, including evenings and weekends, as required. Working Conditions: • Regularly work near mechanical equipment., • Drive assigned markets and provide the deliveries in all weather and road conditions., • Noise level in the work environment is moderate. Physical Requirements: • Sitting, • Standing (not walking), • Walking, • Kneeling/Stooping/Bending, • Driving a vehicle, • Reaching overhead, • Lifting 50+ pounds Disclaimer: This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info: At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

Line of Business: Service & Support Pay Range: $67,130.00 – $89,516.66 The Risk Specialist I supports the administration and execution of Heidelberg Materials' North American risk management and insurance programs. This role is responsible for coordinating insurance-related activities, managing supplier prequalification and surety processes, maintaining risk management data systems, and ensuring accurate documentation and compliance across the organization. About Us Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. What You'll Be Doing Manage the ISN Supplier Prequalification System, including regular regional meetings with Procurement and ISN and handling ISN training. Assist the Risk Manager in coordinating the placement and administration of the Company’s insurance program, including analyzing underwriting information for accuracy and timely completion of applications. Assist with the Ventiv RIMS system, analyzing data for accuracy, and creating and maintaining historical risk exposure schedules for the firm's property and liability programs. Distribute Vehicle ID cards and upload records into the company system. Manage the Surety program and process, including working with brokers and field personnel to ensure timely issuance, increases, decreases, name changes, follow-up, and documentation. Work with brokers to distribute certificates of insurance at renewal and process certificate requests from third parties. Manage insurance-related invoicing, including coding, tracking, filing, auditing premium payments, and assisting with insurer and broker billing activities. Assist with insurance provider inspections, audits, compliance activities, technical inquiries from the business, and provide guidance as needed. Develop and update processes and procedures, assist with acquisition projects, and support the Risk Manager with special and ad hoc projects as assigned. What Are We Looking For Minimum of 1 - 3 years of experience in Insurance or Risk Management. Must be proficient in Microsoft excel and other Microsoft products. Knowledge of risk management programs; knowledge of research and analysis techniques. Knowledge of insurance policies, certificates of insurance and surety, preferred. Work Environment Executive-level role supporting operations across North America. Hybrid, office-based, and field engagement as business needs require. Regular collaboration with senior leaders, functional teams, and external partners. Travel within the U.S. and Canada required to support business objectives and stakeholder engagement. What We Offer Competitive base salary 401(k) retirement savings plan with an automatic company contribution as well as matching contributions Highly competitive benefits programs, including: Medical, Dental, and Vision along with Prescription Drug Benefits Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays Equal Opportunity Employer - Minority / Female / Veteran / Disabled

Documentation & Administrative Support Specialist Required Qualifications. One Federal Solution is seeking a highly organized and detail-oriented Administrative Support Specialist to provide day-to-day administrative, executive, and documentation support for OPC PRO operations. Documentation & Adm

The Member Service Specialist I delivers outstanding service to internal and external members in a high-volume contact center environment, answering inbound calls and responding to member requests across phone, email, and digital channels. The role resolves member questions and concerns related to account access, online and mobile banking, payments, transactions, and general account servicing; identifies member financial needs; and recommends appropriate CUTX products and solutions. The Specialist works within established CUTX policies, procedures, and regulatory requirements, and uses CUTX-approved AI and knowledge tools to deliver accurate, efficient, and member-centric service. Member Service & Inquiry Resolution • Answer inbound member calls and respond to member inquiries regarding CUTX products, services, account status, and policies in a professional, courteous, and timely manner., • Assist members with balance inquiries, account research, transaction history reviews, and general product knowledge questions., • Resolve member complaints concerning the handling of their accounts at first point of contact whenever possible; escalate complex or unresolved issues to a Team Lead or Supervisor per established procedure., • Identify member financial needs during service interactions and recommend appropriate CUTX products and solutions., • Maintain effective working knowledge of CUTX's product set, fee schedule, and service procedures. Digital Banking & Self-Service Support • Assist members in accessing and using digital channels, including Mobile Banking, Online Banking, Remote Check Deposit, bill pay, and ATM functionality., • Walk members through enrollment, password resets, device registration, and troubleshooting of common digital banking issues., • Educate members on self-service options that improve their experience and reduce repeat contacts. Member Transactions & Account Maintenance • Accurately process member transactions including transfers, loan payments, lease payments, credit card payments, stop payments, and check orders., • Process member account maintenance requests, including address, phone, and email updates; adding or removing joint owners and beneficiaries; opening or closing additional sub-accounts; and ordering or reissuing debit cards., • Verify member identity per CUTX authentication standards before disclosing account information or processing maintenance., • Document each member interaction accurately and completely in the system of record. Compliance, Documentation & Quality • Perform all duties within CUTX bylaws, regulations, Board policies, internal and external service standards, and documented work procedures., • Adhere to BSA/AML, OFAC, USA PATRIOT Act, GLBA privacy, and UDAAP requirements applicable to contact center interactions., • Identify and escalate suspicious activity, potential fraud, elder financial exploitation, or member-harm concerns to the Team Lead/Supervisor and appropriate teams., • Maintain confidentiality of member non-public personal information (NPI) at all times. Continuous Learning & AI-Augmented Service • Complete required training, including new product, system, compliance, and AI training, within assigned timelines., • Use CUTX-approved AI assistants and knowledge tools to retrieve accurate product, procedure, and policy information during member interactions, applying human-in-the-loop review before acting on AI output., • Provide feedback on AI tool accuracy, knowledge gaps, and member-facing language to support continuous improvement., • Perform other duties as directed by Member Services Contact Center Leadership to support credit union service and operations. Outcome - Primary KPI - Reporting Cadence - Target / Direction Members reach a Specialist quickly and have their issue resolved efficiently. - Average Handle Time (AHT) and Service Level (% of calls answered within target). - Monthly - Meets or exceeds contact center standard [confirm with VP, Member Experience] Members are served accurately on the first contact. - First Contact Resolution (FCR) rate. - Monthly - ? 80% [confirm] Member interactions reflect CUTX's service standard. - Quality Assurance (QA) score on monitored interactions. - Monthly - ? 90% Members feel heard and well served. - Member satisfaction / post-contact survey score (CSAT or equivalent). - Monthly - at or above contact center benchmark Member needs are matched to appropriate CUTX solutions. - Needs-based referrals to lending, deposits, or digital services. - Monthly - Meets assigned referral target [confirm] AI-assisted knowledge and response suggestions are reviewed before use with members. - Human-in-the-Loop Review Rate on AI knowledge and response outputs used in member interactions. - Monthly - 100% Specialist meets attendance and schedule adherence expectations critical to contact center capacity. - Schedule adherence / attendance. - Monthly - ? 95% Education • High school diploma or general education degree (GED) required., • Associate degree or college coursework preferred. Experience • Minimum one to two (12) years of call center, customer service, or related member services experience., • Experience in a credit union or other financial institution preferred., • Prior experience using a CRM, telephony system, or knowledge base in a service role preferred., • Bilingual English / Spanish preferred. Licenses, Registrations, and Certifications • None required. Knowledge & Skills • Ability to communicate clearly and courteously with members and co-workers via telephone, email, and chat., • Strong written communication skills and an engaging, professional phone presence., • Working knowledge of Microsoft Office, including Excel, Word, and Outlook., • Familiarity with credit union or financial institution policies, procedures, and core banking concepts., • Ability to perform multiple tasks concurrently while maintaining a high standard of accuracy., • Sound judgment and discretion when handling sensitive member topics and confidential information., • Ability to remain focused and effective amid frequent interruptions and high call volume., • Detail-oriented with strong documentation discipline., • Comfort learning and applying new technology, including AI-augmented knowledge and service tools. Competency - Proficiency Level - Why This Matters in This Role Member Centricity - Intermediate - Every interaction shapes the member's perception of CUTX; tone, empathy, and accuracy directly influence loyalty and retention. Communication - Intermediate - The role communicates with members and internal partners by phone, email, and chat across high volumes of varied scenarios. AI Literacy - Foundational - The role uses AI-augmented knowledge retrieval and response suggestions (Tier 2) and must apply human-in-the-loop review on every member-impacting output. Operational Discipline - Intermediate - Accurate transaction processing, authentication, and documentation in every contact are essential to audit readiness and member trust. Compliance Orientation - Intermediate - BSA/AML, OFAC, GLBA, and UDAAP apply to daily member interactions; mistakes carry direct regulatory and member impact. Adaptability - Intermediate - Contact center work involves frequent interruptions, shifting volume, and ongoing changes to products, systems, and procedures. Problem Solving - Foundational - The Specialist must diagnose member issues, weigh options, and either resolve at first contact or route the issue appropriately. AI-Augmented Workflows • AI-assisted knowledge retrieval CUTX-approved AI assistants surface product, policy, and procedure answers to support accurate member responses., • AI-suggested response drafting AI proposes draft language for member emails, secure messages, and chat responses for the Specialist to review, edit, and send., • Call summarization and after-contact notes AI generates a draft summary of the member interaction for the Specialist to review, edit, and post to the system of record., • AI-assisted member intent and routing support AI suggests likely member intents or next-best actions based on the interaction context for Specialist review. AI Tier and Human-in-the-Loop Responsibility • This role operates in AI Tier 2 for its principal AI-augmented workflows (see Appendix A). The Member Service Specialist I retains accountability for any decision, communication, or member

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Career Team is seeking a Workforce Development Specialist to join our team. This role will be responsible for providing Employer Services (ES) required under the Wagner Peyser Act (WPA), to jobseekers and employers in a Workforce Solutions Office. Duties and responsibilities include: • Establish and maintain professional business relationships with local businesses and organizations through consistent outreach to meet the needs of local labor market and in-demand industry sectors., • Assist employers with WorkinTexas.com registration to post job orders, fill jobs by recruiting, screening, and referring qualified job seekers who meet job requirements., • Plan and execute recruiting and hiring events for employers across industries and diverse job seekers using in-person and virtual platforms, • Deliver presentations to employers and program participants about employment opportunities and labor market information via in-person and virtual platforms, • Refer employers to the Business Services Unit to negotiate and develop transitional and permanent job opportunities agreements with businesses for On-the-Job Training, Subsidized Work Experience, Transitional Jobs, and other programs as needed, • Conduct employer follow-up to assess service quality and quantity of referrals, • Ensure all farmworkers are informed about the terms and conditions of employment set forth in intrastate and interstate clearance orders., • Work with Center Manager and program staff to match job seekers to work-based learning opportunities, • Refer jobseekers to appropriate live, virtual workshops, orientations, financial and basic literacy services and community resources to maximize job placement opportunities and remove barriers., • Provide career planning and advisement services to assist with job placement, advancement, and retention, • Review individual employment/placement plans, identify barriers, and refer customers to appropriate resources to overcome barriers, • Record and document services and data enter a case note in WorkInTexas.com for job seekers and employers to demonstrate compliance with the Wagner Peyser services., • Assist in tracking program participants for successful participation and report on job placements and new employer partnerships, • Track and monitor when job seekers find work on their own, or receive services that support employment placement and retention, • Collect and file (electronically) all required documentation to support data accuracy, compliance and performance outcomes (10 week claimant, TTA, STARR), within the required timelines., • Ensure the security and confidentiality of customers' personal identity data, • Comply with the priority of service requirements, along with the nondiscrimination and complaint procedures for workforce services., • Approach each day and task with a "ZAG" mindset, • Other duties as assigned by your immediate supervisor, which are consistent with the responsibilities of your position and the evolving needs of the business. Qualifications include: • At least a High School diploma and at least two years full-time experience with direct, human resource recruiting, social work, case management, business consulting, or workforce development, • Strong understanding of workforce solutions, job placement strategies, and employer engagement practices, • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with businesses, • Proven ability to analyze data, identify trends, and provide strategic recommendations to improve business outcomes, • Familiarity with labor market trends, employment laws, and regulations affecting businesses, • Proficiency in Microsoft Office Suite and CRM software for managing client relationships, • Ability to work independently and collaboratively within a team environment, • Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously, • Commitment to delivering high-quality consulting services and achieving client satisfaction, • Flexibility to adapt to changing priorities and business needs, • Strong relationship building skills with the ability to gather information and provide exceptional solutions that exceed expectations is critical, • Ability to multi-task in a fast-paced environment with strong listening and problem-solving skills, • Ability to work independently with minimal supervision and effectively as part of a team, • A Valid Driver's License Additional skills/knowledge include: • Bilingual or Multilingual, • Training in Trauma Informed Care, evidence-based practice, and/or whole family services Benefits include: • Medical Benefits, • Dental Benefits, • Vision Benefits, • Life Insurance, • Short & Long Term Disability Benefits, • 401k (90 days after employment), • Paid Time Off (PTO), • Paid Holidays Pay Range: $45,000-$55,000 annually Travel: 25% within and outside the designated worksite. Job Site: Onsite About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program, • Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints,

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. The Single-Family Rental Community (SFRC) Leasing and Resident Relations Specialist is a sales and customer service-focused role which reports to the Regional Community Manager, or Community Manager, where applicable. This is a selling position held in equal partnership with the Centralized Sales Hub. The Specialist and their hub counterpart share ownership of every lease across an assigned cluster of communities not a single site, and not in a support capacity. This is a sales position which will consistently uphold our commitment to provide exceptional communities that invite, inspire, and feel like home for our clients and residents. This role will drive the success by ensuring that both the community and team exceed the service standards that we live by. This position will work at our SFRC Tricon Trinity Falls located at 2545 Finch Hollow Dr, McKinney, TX 75071. The schedule will be Tuesday- Saturday, 9am-6pm. Essential duties and responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel. Leasing/Marketing • Ability to work collaboratively with and support the SFRC team, Centralized Sales Hub, and cross departmentally when required. The partnership with the Hub is an equal one, with shared accountability for leasing results., • Ability to sell the value of the SFRC and identify the client needs by performing all leasing activities, conducting property tours, remotely assisting with virtual/self-tours, and ensuring all leads are followed up with (and closed) in a timely manner., • Excellent performance in follow up and professional communication to prospects, residents, competitors, builder partners, team members, and vendors., • Ability to be flexible and able to travel to multiple market SFRCs to aid in or perform tours and unit/property inspections upon request., • Keen awareness of the business goals (i.e. monthly leasing goals, occupancy goals, resident satisfaction scores/reviews), and confidence and experience to contribute valuable ideas to increase velocity as needed., • Ability to successfully strategize and execute on outreach marketing opportunities on a minimum monthly basis by working with local businesses, brokers, realtors, multifamily locators, and any other creative or relevant resources in the local market to drive referrals to the community., • Ability to consistently perform documented (daily) community and tour path walks/audits, ensuring that the community is show-clean, safe, and functional, and confirming that all vacant homes are show-ready by completing sparkle cleans, adding flyers/media for presentation, and ensuring work is completed., • Ability to take lead as the subject matter expert for the community's sub-market, keeping in tune with competitive communities, prospect profiles, and surrounding employment base., • Effectively complete monthly SFRC Market Surveys and other various reporting, • Establish a strong partnership with the Marketing Team to help build brand awareness by offering solutions and providing feedback, stories, photos, etc., • Ability to enhance social media posts, grow qualified leads, encourage resident and broker referrals, and increase a culture of resident engagement., • Ability to analyze and report key performance factors for the community to SFRC Leadership on items such as consistent prospect feedback, new competition offerings and features, safety concerns, and any opportunities for increased success at the SFRC. SFRC Sales Partnership Hub, Elise AI and Cluster Coverage • Own an assigned cluster of SFRC communities alongside a named hub counterpart, and sell every available home in that cluster rather than only the community you sit at., • Where Elise AI makes the first outreach and the hub works the second and third, take the fourth the conversation that builds value and moves the client to a decision., • Call every booked tour to confirm it, and introduce yourself by name as the client's go-to from that point forward., • Take the tour yourself, in person or remotely, anywhere in your cluster., • Close. Either you or your hub counterpart closes every opportunity; if you do not, it returns to the hub rather than going cold., • Call applications that stall before submission. A stall is usually a question, and a call gets it submitted., • Share credit on every lease with your hub counterpart, so that handing a client off costs neither of you., • Join a daily huddle with your hub counterpart and submit a recap from your side that feeds one shared report by person, community and market. Resident Management • Route resident issues and maintenance and service requests to the Resident Support Manager team, with escalations to the Regional Community Manager, so that selling time is protected, • Anticipate and resolve all resident issues and concerns while maintaining empathy and a win-win mindset., • Possess active listening skills and seek to understand root causes of resident, community, and team issues. Must be solutions minded, and willing to work alongside others to create positive outcomes for all involved., • Must be a culture champion among the team as well as in the community, representing Tricon's Guiding Principles and Purpose Statement at all times., • Possess strong customer service skills and mindset demonstrating a passion for resident satisfaction. Must be willing to go above and beyond to ensure residents feel valued, heard, and have their issues resolved in a timely manner., • Solicit positive online reviews, share resident stories and wins, and ensure that the leasing, application, move in, and retention experiences are first in class., • If needed, Audit all move ins to ensure they are in accordance with the Move In Checklist. Community Management • Possess superior organization and timely documentation practices, • Thoroughly inspect the SFRC community daily to identify any potential concerns ranging from construction issues, resident violations, landscape, and common area conditions, • Cultivate a positive community environment, inclusive of but not limited to the planning and execution of resident events., • Uphold a sense of pride in the SFRC product, ensuring that the community reflects the expectations of Tricon Residential standards., • Must be skilled in problem solving, with the ability to vocalize and enforce creative solutions when necessary for the benefit of the community, residents, or team members., • Possess superior organization and timely documentation practices, • Thoroughly inspect the SFRC community daily to identify any potential concerns ranging from construction issues, resident violations, landscape, and common area conditions, • Assist the SFRC managers with the weekly Community Manager Report by providing insight and/or updates on maintenance, residents, prospects, major employers, and new construction in the submarket., • Cultivate a positive community environment, inclusive of but not limited to the planning and execution of resident events., • Uphold a sense of pride in the SFRC product, ensuring that the community reflects the expectations of Tricon Residential standards., • Seek opportunities to enhance resident and community engagement and maintain a mindset of professional and operational growth., • Must be skilled in problem solving, with the ability to vocalize and enforce creative solutions when necessary for the benefit of the community, residents, or team members. Qualifications: • Passionate about providing an exceptional customer experience, • Strong sales experience required., • Sense of urgency to close leases with the ability to commute to multiple locations within the market., • Ability to work a flexible schedule, including all weekends., • Comfort in learning new software platforms and utilization of technology, • TX Real Estate License, • Attention to detail, • Ability to manage MLS listing for the SFRCs in the market. Minimum Requirements: • Bachelor's degree in a relevant field, • MUST HAVE A TEXAS REAL ESTATE LICENSE, • Two years of customer service experience

The Surveillance Logistics team is seeking a Logistics Specialist to join the Pack/Ship team onsite in McKinney, TX. In this role, you will play a critical part in ensuring the accurate and efficient processing and shipping of commercial and government-owned assets. You will work closely with internal and external stakeholders to ensure compliance with Defense Contract Management Agency (DCMA) Transportation rules and regulations. What You Will Do • Ensure logistics activities comply with required regulations and safety standards., • Establish and maintain customer relationships., • Work with Pack/Ship and Raytheon customers to verify documentation and hardware., • Utilize logistics data to identify and resolve issues, and make informed, data-driven decisions., • Execute SAP (APEX & PRISM) processes, including PRISM and outbound shipments., • Review authorizations for shipment in Wide Area Workflow Receiving Reports, DD1149s, and DD1348s., • Maintain accountability and knowledge of government rules and regulations, including Defense Transportation Regulations and Military Freight Traffic Unified Rules publication., • Coordinate and monitor workflow, reprioritizing activities in assigned areas to improve service level commitments., • Provide customer service support and address inquiries related to logistics and shipping., • Assist in the handling and shipment of Military assets using government shipping software systems., • Ability to work additional hours and occasional Saturdays as needed., • Ability to lift up to 28 lbs. Qualifications You Must Have • Typically requires a University Degree or equivalent experience and less than 2 years prior relevant experience., • Experience in a logistics, shipping and/or transportation-related role., • Experience with reviewing, evaluating, and interpreting contractual documents for completeness, compliance, and clarity., • Experience with Microsoft Office Suite (Word, Excel, PowerPoint)., • U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required. Qualifications We Prefer • Experience working with Government Furnished Material (GFM)., • Experience using SAP., • Familiarity with Wide Area Workflow (WAWF) and Defense Transportation Regulations., • Knowledge of import/export compliance processes. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation will not be provided for this position.

Job Description:\n\nPosition Summary\nThe Member Relationship Specialist is the primary point of contact for new and existing members at a CUTX branch, responsible for uncovering financial needs and delivering tailored solutions that span membership, deposit accounts, consumer loans, and ancillary services. The role consistently delivers an unexpected member experience, meets or exceeds defined sales and service goals, refers members to internal partners for specialized needs, and ensures every interaction is accurate, compliant, and documented. The Member Relationship Specialist uses CUTX-approved AI and digital tools to support needs-based conversations, recommend appropriate products, and complete account and loan processing efficiently while maintaining full accountability for member-facing outcomes.Key ResponsibilitiesMember Experience & Needs-Based Service\n\n Deliver an unexpected member experience by consistently providing outstanding service to internal and external members with every interaction.\n Uncover member needs through active listening and discovery questions, then recommend products and services that fit those needs.\n Regularly follow up with members to confirm financial needs are being met and to identify additional opportunities to serve.\n Handle member concerns and complaints with empathy and accuracy; resolve within authority or escalate appropriately.\nSales, Referrals & Goal Attainment\n\n Meet or exceed established individual sales, referral, and service goals on a consistent basis.\n Proactively discuss and refer members to internal partners (e.g., mortgage, investment services, business services) when needs exceed the role's scope.\n Participate in branch sales meetings, campaigns, and contests; contribute to branch-level goal attainment.\n Maintain familiarity with current products, services, pricing, and marketing campaigns to make accurate recommendations.\nAccount Origination & Loan Processing\n\n Process requests for new memberships, depository accounts (checking, savings, money market, certificates, IRAs), and account maintenance services accurately and within policy.\n Originate and process consumer loan applications, including interviewing applicants, gathering documentation, and supporting underwriting and closing.\n Complete account and loan documentation accurately and ensure required disclosures are delivered.\n Perform account maintenance activities including address changes, ownership changes, debit card issuance, and other servicing tasks per CUTX procedures.\nCompliance, Documentation & Confidentiality\n\n Remain compliant with all applicable financial regulations, including BSA/AML, OFAC, Regulation CC, USA PATRIOT Act/CIP/CDD, and other regulations applicable to the role.\n Maintain confidentiality of member information and other sensitive information at all times, consistent with GLBA and CUTX Information Security policy.\n Document member interactions, account openings, and loan files accurately and completely to support audit and examination readiness.\n Complete all required compliance, product, and AI training within assigned timeframes and maintain currency on annual refreshers.\nContinuous Learning & Process Improvement\n\n Stay current on products, services, disclosures, system changes, and marketing campaigns through self-study, scheduled training, and branch huddles.\n Participate in pilots of CUTX-approved AI and digital tools that support member-facing workflows; provide feedback and adopt approved enhancements.\n Identify recurring member friction points or process gaps and recommend improvements to branch leadership.\nPerformance Outcomes & KPIs\nOutcome\nPrimary KPI\nReporting Cadence\nTarget / Direction\nMembers receive solutions that fit their needs, evidenced by product depth.\nProducts Per Member Opened — average number of qualifying products opened per new or existing member served.\nMonthly\n▲ [Target — confirm with VP, Retail Delivery]\nSpecialist consistently meets defined sales and referral goals.\nSales & Referral Goal Attainment — percent of monthly individual goal achieved across deposits, loans, and partner referrals.\nMonthly\n▲ ≥ 100%\nMembers experience high-quality service in every interaction.\nMember Satisfaction / NPS attributable to the Specialist or branch.\nMonthly\n▲ [Target]\nAccount and loan files are accurate and audit-ready.\nFile Accuracy / Audit-Ready Rate — percent of new accounts and loan files passing quality and compliance review without material exception.\nQuarterly\n▲ ≥ 98%\nMembers are followed up with to deepen the relationship.\nFollow-Up Completion Rate — percent of assigned follow-up contacts completed within the defined service window.\nMonthly\n▲ ≥ 95%\nAI-augmented recommendations and drafts are reviewed by the Specialist after member-facing action.\nHuman-in-the-Loop Review Rate on AI Outputs — percent of AI-generated product recommendations and member-facing drafts reviewed and either accepted, adjusted, or escalated by the Specialist after use.\nMonthly\n▲ 100%QualificationsEducation\n\n High school diploma or general education degree (GED) required.\n Associate or bachelor's degree preferred.\nExperience\n\n Minimum one to two (1–2) years of similar or related experience in financial services, retail banking, credit union member service, sales, or a comparable customer-facing role.\n Prior experience opening deposit accounts and originating consumer loans preferred.\n Prior credit union experience preferred.\n Bilingual English / Spanish preferred.\nLicenses, Registrations, and Certifications\n\n Registration with the Nationwide Multistate Licensing System and Registry (NMLS) under the SAFE Act required upon hire (if originating residential real estate loans) — [confirm with Compliance based on product scope].\nKnowledge & Skills\n\n Working knowledge of consumer deposit products, consumer lending, and account servicing practices.\n Working knowledge of BSA/AML, OFAC, Regulation CC, USA PATRIOT Act/CIP/CDD, and GLBA as applied at the teller line and new accounts desk.\n Proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and ability to learn CUTX's core banking, loan origination, and CRM systems.\n Strong written and verbal communication, including the ability to explain financial products clearly to members.\n Strong listening skills and the ability to uncover unstated needs through discovery conversation.\n Goal-oriented and self-motivated to meet required sales and referral goals.\n Problem-solving competence with strong attention to detail.\n Ability to multitask, prioritize, and adapt in a consistently changing branch environment.\n Strong team orientation and ability to work effectively in a group setting.\nCore Competencies\nCompetency\nProficiency Level\nWhy This Matters in This Role\nMember Centricity\nAdvanced\nThe role is the face of CUTX for many members; every interaction shapes member loyalty and the credit union's reputation.\nSales & Needs-Based Advising\nIntermediate\nThe role is accountable for individual sales and referral goals through needs-based conversations, not transactional order-taking.\nAI Literacy\nIntermediate\nThe role uses AI-augmented recommendation, drafting, and knowledge tools (Tier 2) and is responsible for human-in-the-loop review on every member-impacting output.\nCompliance Orientation\nIntermediate\nBSA/AML, OFAC, CIP, Reg CC, GLBA, and UDAAP are applied daily at account opening and during loan origination; errors create direct member and regulatory exposure.\nOperational Discipline\nIntermediate\nAccount and loan files must be complete, accurate, and audit-ready; documentation gaps create downstream servicing and examination risk.\nCommunication\nIntermediate\nThe role communicates with members, internal partners, and leadership across multiple channels and must explain products and disclosures clearly.\nAdaptability\nIntermediate\nBranch priorities, products, systems, and campaigns change frequently; the Specialist must adapt quickly while maintaining accuracy.AI & Technology ExpectationsAI-Augmented Workflows\nThe following workflows are AI-augmented in this role. The Member Relationship Specialist is expected to work fluently within these workflows, exercise sound judgment over AI outputs, and follow all applicable controls.\n\n AI-assisted product recommendation — AI synthesizes member profile, account history, and stated needs to suggest deposit and loan products for the Specialist to discuss with the member.\n AI-assisted member communication drafting — AI drafts follow-up emails, appointment confirmations, and routine member correspondence for Specialist review and personalization.\n AI-powered knowledge assistance — internal AI assistants (e.g., Sam) answer Specialist questions about products, procedures, disclosures, and rate information.\n Document extraction and intake — AI extracts structured fields from member-provided identification and supporting documents to pre-populate account opening and loan application forms.\nAI Tier and Human-in-the-Loop Responsibility\nThis role operates in AI Tier 2 for its principal AI-augmented workflows (see Appendix A). The Member Relationship Specialist retains accountability for any decision, communication, or member/employee-impacting action influenced by AI output, consistent with the CUTX Generative AI Usage Policy §3.4.\nThe Member Relationship Specialist is required to:\n\n Apply human-in-the-loop review on every AI-recommended product, AI-drafted member communication, and AI-extracted application field after action is taken or the document is finalized.\n Stop reliance on AI output and escalate immediately if the output appears inaccurate, biased, non-compliant, or outside the role's documented scope (Generative AI Usage Policy §3.5).\n Refrain from entering member non-public personal information (NPI), confidential CUTX information, or material non-public information into any AI tool not explicitly approved for that data classification.\n Complete all required AI training within thirty (30) days of hire and maintain currency on annual refreshers.\nApproved AI Tools\nThe role is approved to use the following AI tools in performing essential functions (subject to the Generative AI Usage Policy and any tool-specific guidance issued by the AI Council):\n\n CUTX-approved internal AI assistants (e.g., Sam) for general productivity and approved knowledge tasks.\n Microsoft Copilot for office productivity (drafting, summarization, spreadsheet support).\n CUTX-approved AI-augmented recommendation and decisioning tools embedded in the core banking, loan origination, and CRM platforms.\n CUTX-approved document extraction tools used in account opening and loan intake workflows.\n\nUse of AI tools outside this list requires prior approval from the role's department leader and the AI Council, per the Generative AI Usage Policy §4.Prohibited AI Use\nIn addition to the prohibited uses defined in the Generative AI Usage Policy §3.6, the following are specifically prohibited in this role:\n\n Using AI output as the sole basis for any adverse member action, including a decision to deny a membership application, deny a loan, or close an account.\n Entering member NPI (full account numbers, Social Security numbers, government-ID images, member loan documents) into any AI tool not explicitly approved for that data classification.\n Using consumer AI tools to draft member-facing disclosures, adverse action notices, or other regulated communications; these documents must be produced from approved templates and reviewed per existing procedure.\n Relying on AI-generated product, rate, or disclosure information without verifying against the current authoritative CUTX source.\nCompliance & Regulatory ResponsibilitiesEnterprise Compliance Obligations\nThe Member Relationship Specialist is responsible for all enterprise compliance obligations applicable to a CUTX team member, including BSA/AML, OFAC, USA PATRIOT Act/CIP/CDD, GLBA and the Safeguards Rule, Fair Lending laws (ECOA/Reg B, Fair Housing Act), UDAAP, Information Security and Acceptable Use, and the CUTX Code of Conduct.AI-Specific Compliance Obligations\nThe Member Relationship Specialist is responsible for the CUTX Generative AI Usage Policy (TRAIGA / HB 149-aligned), the CUTX AI Playbook (including Tier 2 obligations applicable to this role), and Texas Responsible Artificial Intelligence Governance Act (TRAIGA / HB 149) requirements applicable to the role.Role-Specific Compliance Obligations\n\n Bank Secrecy Act / Anti-Money Laundering (BSA/AML) requirements applicable to account opening, transaction monitoring, and Currency Transaction Reporting.\n Office of Foreign Assets Control (OFAC) screening at membership and ongoing.\n USA PATRIOT Act — Customer Identification Program (CIP) and Customer Due Diligence (CDD) at account opening.\n Regulation CC — Funds Availability and check hold disclosures.\n Truth in Savings Act (Regulation DD) — deposit account disclosures.\n Truth in Lending Act (Regulation Z) and Equal Credit Opportunity Act (Regulation B) — consumer lending disclosures and fair lending compliance.\n Gramm-Leach-Bliley Act (GLBA) and the Safeguards Rule — protection of member non-public personal information.\n SAFE Act and NMLS registration requirements where applicable to residential real estate loan origination.\n CUTX Retail Delivery, Account Opening, and Consumer Lending policies and procedures.\nWorking Conditions & Physical Requirements\nThis role is performed on-site at the assigned CUTX branch in a standard office and member-lobby environment with no hazardous or significantly unpleasant conditions. Essential physical activities include the ability to remain stationary at a workstation or new accounts desk for extended periods; use fingers, hands, and wrists for repetitive motions such as typing, handling documents, and operating standard office equipment; talk and hear at a level sufficient to convey detailed or important information accurately to members and team members in person and by phone; visual acuity sufficient to prepare and inspect documents on paper and on screen; and occasional standing, walking, reaching, stooping, kneeling, or crouching. The role occasionally lifts and moves objects up to 20 pounds. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this role, consistent with the Americans with Disabilities Act and CUTX policy.Acknowledgement & Disclaimer\nThis job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required, and CUTX reserves the right to modify, add to, or remove duties at any time as business needs require.\nEmployment with CUTX is at-will. This job description does not constitute an employment contract.

Job DescriptionDescription: Position Function: Provides permanent planning and placement to abused and neglected children. This position is legally responsible for a child’s welfare in the position that the child is removed from their home. The Permanency Worker monitors the child’s care while in care. They work closely with parents, extended family, and legal parties to help children find a permanent, safe, place to live. The position recruits, trains, studies, licenses, and develops foster and adoptive homes for the program. Additionally, provides support to families and children dealing with separation and attachment issues in preparation of permanent placement. The position may participate in abuse and neglect investigations related to foster and adoptive families. Northeast 3E Region to include Collin, Grayson, Fannin, Hunt, Rockwall, Ellis, Kaufman and Navarro Counties. Working Conditions: Position includes interaction with parents, guardians, and conservators as well as to youth with behavioral problems, including possible physical aggression. A personal vehicle is required for travel. Out of state travel may be a requirement of this role. The position is sensitive to the service population’s cultural and socioeconomic characteristics. Exposure to Confidential Information: The Permanency Specialist will have access to confidential records including youth files, foster care and adoption records, and foster parent information. Must maintain confidentiality and follow policies related to personnel records and client records. Key Expectations/Responsibilities: • Maintain high ethical standards which are outlined in the ACH Child and Family Services Code of Ethics., • A commitment to empowering others to solve their problems., • Value a nurturing family as the ideal environment for a person., • A conviction about the capacity of people to grow and change., • The ability to establish a respectful relationship with persons served to help them gain skills and confidence., • The ability to work collaboratively with other personnel and/or service providers and professionals., • The capacity to maintain a helping role and to intervene appropriately to meet service goals., • The ability to set appropriate limits., • Performs other duties as assigned and required to maintain unit operations., • Attends work regularly in accordance with agency leave policy. Implementation: • Receives cases from investigators after children from their homes placed in CPS conservatorship and placed in care outside their home., • Determines each child’s needs and ensuring that appropriate referral for testing, evaluations, records, or further assessments are made., • Ensures all services are focused on achieving positive permanency., • Identifying potential permanency resources for the child through ongoing contact with parents, family members, and other individuals the child and family identify as important to them., • Searching for potential kinship providers throughout the case., • Meets with the parents to assess risk and safety issues, identify behavior changes necessary to achieve child safety, referring parents to appropriate services to address the identified needs to move towards positive permanency., • Discusses with parents their progress towards making changes to behaviors that pose dangers to their child(ren)., • Collaborates with a Placement Team, including Kinship staff, for placements, as needed., • Participates in meetings and conferences at times and places convenient for the family members, as well as everyone involved with the case., • Visits child(ren) monthly to assess the child’s feeling of safety in their current home to plan for permanency, and to discuss their needs, wishes, and progress while in care., • Attends and participates in court hearings about the child and family. This includes contacting the parties in the case before hearings, preparing court reports, and testifying in court on the child’s needs, the family’s progress, and the department’s efforts to achieve permanency., • Keeps the child’s parents, caregivers, court-appointed attorney and guardian ad litem(s) informed about the child’s circumstances and significant events., • Works with the department’s attorney to prepare for contested-court hearings and trials., • Works with kinship caregivers and foster parents to ensure that they have what they need to care for the child or youth placed with them. Ie; keeping them informed about developments of case, returning phone calls, and in some areas of the state being available 24/7 at certain times., • Transitions children home during reunification services and provides support to the family until the legal case is closed., • Supervises adoptive placements until the adoption is final., • Documents case records by completing forms, narratives, and reports to form a written record for each client. Training and Supervision: • Attend continuing education necessary to expand knowledge and maintain certifications or licenses., • Communicate regularly with supervisor and seek supervision when appropriate., • Participate in in-service training.Requirements: Education: Bachelor’s degree, in a human services field, is required. Experience: Two years experience working within human services required. Case management experience is preferred. Functional: Knowledge of good child placement practices. Skills in preparing children for permanency. Skills in developing and maintaining professional working relationships. Ability to support families dealing with separation and attachment issues. Ability to access child’s needs and process in the placement progress. Ability to maintain timely documentation and effectively manage caseload. Knowledge of agency policies, procedures, and regulations. Knowledge of laws and regulations to child care, abuse, and neglect. Ability to assess current life situations of children to determine the presence of child abuse or neglect. Ability to articulate an understanding of the intersection between race and poverty and the different outcomes and conditions that exist among specific groups as compared to other groups due to unequal treatment of services. Ability to negotiate available services. Ability to gather, assemble, correlate, and analyze facts. Ability to prepare clear and concise reports. Ability to travel locally, within the region, and out of state, as needed, to best support clients and client needs.

Job Description Calander Wealth, a growing and high-performing advisory practice, is seeking an experienced Client Service Specialist to join the team. This role is designed for a professional who can step in with industry knowledge, deliver a high level of client service, and quickly integrate into an established, fast-paced environment. This is an ideal opportunity for someone who thrives in a detail-oriented, client-facing role and is looking to grow within a practice that values operational excellence, team collaboration, and long-term development. Please do not contact the practice directly. About the Practice Calander Wealth is a growth-focused advisory firm committed to delivering a seamless and high-quality client experience. The culture is: • Fast-paced and execution-driven, • Client-focused with a high standard of service, • Collaborative, with strong internal accountability, • Focused on continuous improvement and long-term growth The team is seeking someone who is proactive, detail-oriented, and capable of contributing immediately while continuing to grow within the organization. Key Responsibilities Client Service & Relationship Support • Serve as a primary point of contact for client service needs, • Deliver a high-touch, responsive client experience, • Build trust with clients through professionalism and follow-through Account Management & Operations • Process account opening, maintenance, and service requests, • Coordinate with custodians and internal partners to resolve client needs, • Ensure accuracy and timeliness across all client transactions Meeting Preparation & Execution • Prepare client meeting materials and documentation, • Manage follow-ups and ensure completion of action items, • Support advisors with both pre- and post-meeting workflows Systems & Data Management • Maintain accurate and up-to-date client records within CRM systems, • Assist with financial planning documentation and processes as needed, • Ensure compliance with firm and regulatory standards Equal Opportunity Employer Calander Wealth is an Equal Opportunity Employer and welcomes applicants from diverse backgrounds and experiences. Requirements Ideal Candidate Profile Required Qualifications • 3+ years of experience in financial services client service or operations, • Strong understanding of wealth management workflows and client lifecycle, • Experience working within CRM systems (Salesforce/Ameriprise preferred) Preferred Qualifications • FINRA licenses (Series 7 and/or 66 strongly preferred or willingness to obtain), • Experience within a financial advisory or wealth management practice, • Familiarity with financial planning tools (e.g., MoneyGuide) Professional Strengths • Exceptional attention to detail and organizational skills, • Strong interpersonal and client-facing communication abilities, • Ability to manage multiple priorities in a fast-paced environment, • Proactive, self-directed, and solutions-oriented, • Team-oriented with a desire to grow within the firm Benefits Compensation & Benefits We offer a competitive benefits package designed to support your health, financial well-being, and work-life balance: • Base Salary: $63,000 – $70,000 (commensurate with experience) – exempt, • bonus potential, • Health Benefits (eligible after 60 days), • $300/month employer contribution toward medical coverage (when enrolled in company plan), • Dental and vision insurance, • Life insurance, Short-Term Disability (STD), and Long-Term Disability (LTD), • Tax-Advantaged Accounts, • Flexible Spending Account (FSA) options, • Dependent Care FSA (up to $5,000 pre-tax annually), • Retirement, • Safe Harbor 401(k) with employer contribution (eligible after 6 months), • Time Off, • Two (2) weeks of Paid Time Off (PTO), • Thirteen (13) paid holidays annually Additional Considerations: • Opportunity for increased responsibility and role progression over time, • Exposure to financial planning and advisory processes, • Work Environment: Hybrid potential based on experience, • In-office collaboration Monday–Thursday, • Remote flexibility on Fridays, • Remote consideration for candidates with strong industry or Ameriprise experience

Job Description:\n\nPosition Summary\nThe Member Relationship Specialist is the primary point of contact for new and existing members at a CUTX branch, responsible for uncovering financial needs and delivering tailored solutions that span membership, deposit accounts, consumer loans, and ancillary services. The role consistently delivers an unexpected member experience, meets or exceeds defined sales and service goals, refers members to internal partners for specialized needs, and ensures every interaction is accurate, compliant, and documented. The Member Relationship Specialist uses CUTX-approved AI and digital tools to support needs-based conversations, recommend appropriate products, and complete account and loan processing efficiently while maintaining full accountability for member-facing outcomes.Key ResponsibilitiesMember Experience & Needs-Based Service\n\n Deliver an unexpected member experience by consistently providing outstanding service to internal and external members with every interaction.\n Uncover member needs through active listening and discovery questions, then recommend products and services that fit those needs.\n Regularly follow up with members to confirm financial needs are being met and to identify additional opportunities to serve.\n Handle member concerns and complaints with empathy and accuracy; resolve within authority or escalate appropriately.\nSales, Referrals & Goal Attainment\n\n Meet or exceed established individual sales, referral, and service goals on a consistent basis.\n Proactively discuss and refer members to internal partners (e.g., mortgage, investment services, business services) when needs exceed the role's scope.\n Participate in branch sales meetings, campaigns, and contests; contribute to branch-level goal attainment.\n Maintain familiarity with current products, services, pricing, and marketing campaigns to make accurate recommendations.\nAccount Origination & Loan Processing\n\n Process requests for new memberships, depository accounts (checking, savings, money market, certificates, IRAs), and account maintenance services accurately and within policy.\n Originate and process consumer loan applications, including interviewing applicants, gathering documentation, and supporting underwriting and closing.\n Complete account and loan documentation accurately and ensure required disclosures are delivered.\n Perform account maintenance activities including address changes, ownership changes, debit card issuance, and other servicing tasks per CUTX procedures.\nCompliance, Documentation & Confidentiality\n\n Remain compliant with all applicable financial regulations, including BSA/AML, OFAC, Regulation CC, USA PATRIOT Act/CIP/CDD, and other regulations applicable to the role.\n Maintain confidentiality of member information and other sensitive information at all times, consistent with GLBA and CUTX Information Security policy.\n Document member interactions, account openings, and loan files accurately and completely to support audit and examination readiness.\n Complete all required compliance, product, and AI training within assigned timeframes and maintain currency on annual refreshers.\nContinuous Learning & Process Improvement\n\n Stay current on products, services, disclosures, system changes, and marketing campaigns through self-study, scheduled training, and branch huddles.\n Participate in pilots of CUTX-approved AI and digital tools that support member-facing workflows; provide feedback and adopt approved enhancements.\n Identify recurring member friction points or process gaps and recommend improvements to branch leadership.\nPerformance Outcomes & KPIs\nOutcome\nPrimary KPI\nReporting Cadence\nTarget / Direction\nMembers receive solutions that fit their needs, evidenced by product depth.\nProducts Per Member Opened — average number of qualifying products opened per new or existing member served.\nMonthly\n▲ [Target — confirm with VP, Retail Delivery]\nSpecialist consistently meets defined sales and referral goals.\nSales & Referral Goal Attainment — percent of monthly individual goal achieved across deposits, loans, and partner referrals.\nMonthly\n▲ ≥ 100%\nMembers experience high-quality service in every interaction.\nMember Satisfaction / NPS attributable to the Specialist or branch.\nMonthly\n▲ [Target]\nAccount and loan files are accurate and audit-ready.\nFile Accuracy / Audit-Ready Rate — percent of new accounts and loan files passing quality and compliance review without material exception.\nQuarterly\n▲ ≥ 98%\nMembers are followed up with to deepen the relationship.\nFollow-Up Completion Rate — percent of assigned follow-up contacts completed within the defined service window.\nMonthly\n▲ ≥ 95%\nAI-augmented recommendations and drafts are reviewed by the Specialist after member-facing action.\nHuman-in-the-Loop Review Rate on AI Outputs — percent of AI-generated product recommendations and member-facing drafts reviewed and either accepted, adjusted, or escalated by the Specialist after use.\nMonthly\n▲ 100%QualificationsEducation\n\n High school diploma or general education degree (GED) required.\n Associate or bachelor's degree preferred.\nExperience\n\n Minimum one to two (1–2) years of similar or related experience in financial services, retail banking, credit union member service, sales, or a comparable customer-facing role.\n Prior experience opening deposit accounts and originating consumer loans preferred.\n Prior credit union experience preferred.\n Bilingual English / Spanish preferred.\nLicenses, Registrations, and Certifications\n\n Registration with the Nationwide Multistate Licensing System and Registry (NMLS) under the SAFE Act required upon hire (if originating residential real estate loans) — [confirm with Compliance based on product scope].\nKnowledge & Skills\n\n Working knowledge of consumer deposit products, consumer lending, and account servicing practices.\n Working knowledge of BSA/AML, OFAC, Regulation CC, USA PATRIOT Act/CIP/CDD, and GLBA as applied at the teller line and new accounts desk.\n Proficiency with Microsoft Office (Outlook, Word, Excel, Teams) and ability to learn CUTX's core banking, loan origination, and CRM systems.\n Strong written and verbal communication, including the ability to explain financial products clearly to members.\n Strong listening skills and the ability to uncover unstated needs through discovery conversation.\n Goal-oriented and self-motivated to meet required sales and referral goals.\n Problem-solving competence with strong attention to detail.\n Ability to multitask, prioritize, and adapt in a consistently changing branch environment.\n Strong team orientation and ability to work effectively in a group setting.\nCore Competencies\nCompetency\nProficiency Level\nWhy This Matters in This Role\nMember Centricity\nAdvanced\nThe role is the face of CUTX for many members; every interaction shapes member loyalty and the credit union's reputation.\nSales & Needs-Based Advising\nIntermediate\nThe role is accountable for individual sales and referral goals through needs-based conversations, not transactional order-taking.\nAI Literacy\nIntermediate\nThe role uses AI-augmented recommendation, drafting, and knowledge tools (Tier 2) and is responsible for human-in-the-loop review on every member-impacting output.\nCompliance Orientation\nIntermediate\nBSA/AML, OFAC, CIP, Reg CC, GLBA, and UDAAP are applied daily at account opening and during loan origination; errors create direct member and regulatory exposure.\nOperational Discipline\nIntermediate\nAccount and loan files must be complete, accurate, and audit-ready; documentation gaps create downstream servicing and examination risk.\nCommunication\nIntermediate\nThe role communicates with members, internal partners, and leadership across multiple channels and must explain products and disclosures clearly.\nAdaptability\nIntermediate\nBranch priorities, products, systems, and campaigns change frequently; the Specialist must adapt quickly while maintaining accuracy.AI & Technology ExpectationsAI-Augmented Workflows\nThe following workflows are AI-augmented in this role. The Member Relationship Specialist is expected to work fluently within these workflows, exercise sound judgment over AI outputs, and follow all applicable controls.\n\n AI-assisted product recommendation — AI synthesizes member profile, account history, and stated needs to suggest deposit and loan products for the Specialist to discuss with the member.\n AI-assisted member communication drafting — AI drafts follow-up emails, appointment confirmations, and routine member correspondence for Specialist review and personalization.\n AI-powered knowledge assistance — internal AI assistants (e.g., Sam) answer Specialist questions about products, procedures, disclosures, and rate information.\n Document extraction and intake — AI extracts structured fields from member-provided identification and supporting documents to pre-populate account opening and loan application forms.\nAI Tier and Human-in-the-Loop Responsibility\nThis role operates in AI Tier 2 for its principal AI-augmented workflows (see Appendix A). The Member Relationship Specialist retains accountability for any decision, communication, or member/employee-impacting action influenced by AI output, consistent with the CUTX Generative AI Usage Policy §3.4.\nThe Member Relationship Specialist is required to:\n\n Apply human-in-the-loop review on every AI-recommended product, AI-drafted member communication, and AI-extracted application field after action is taken or the document is finalized.\n Stop reliance on AI output and escalate immediately if the output appears inaccurate, biased, non-compliant, or outside the role's documented scope (Generative AI Usage Policy §3.5).\n Refrain from entering member non-public personal information (NPI), confidential CUTX information, or material non-public information into any AI tool not explicitly approved for that data classification.\n Complete all required AI training within thirty (30) days of hire and maintain currency on annual refreshers.\nApproved AI Tools\nThe role is approved to use the following AI tools in performing essential functions (subject to the Generative AI Usage Policy and any tool-specific guidance issued by the AI Council):\n\n CUTX-approved internal AI assistants (e.g., Sam) for general productivity and approved knowledge tasks.\n Microsoft Copilot for office productivity (drafting, summarization, spreadsheet support).\n CUTX-approved AI-augmented recommendation and decisioning tools embedded in the core banking, loan origination, and CRM platforms.\n CUTX-approved document extraction tools used in account opening and loan intake workflows.\n\nUse of AI tools outside this list requires prior approval from the role's department leader and the AI Council, per the Generative AI Usage Policy §4.Prohibited AI Use\nIn addition to the prohibited uses defined in the Generative AI Usage Policy §3.6, the following are specifically prohibited in this role:\n\n Using AI output as the sole basis for any adverse member action, including a decision to deny a membership application, deny a loan, or close an account.\n Entering member NPI (full account numbers, Social Security numbers, government-ID images, member loan documents) into any AI tool not explicitly approved for that data classification.\n Using consumer AI tools to draft member-facing disclosures, adverse action notices, or other regulated communications; these documents must be produced from approved templates and reviewed per existing procedure.\n Relying on AI-generated product, rate, or disclosure information without verifying against the current authoritative CUTX source.\nCompliance & Regulatory ResponsibilitiesEnterprise Compliance Obligations\nThe Member Relationship Specialist is responsible for all enterprise compliance obligations applicable to a CUTX team member, including BSA/AML, OFAC, USA PATRIOT Act/CIP/CDD, GLBA and the Safeguards Rule, Fair Lending laws (ECOA/Reg B, Fair Housing Act), UDAAP, Information Security and Acceptable Use, and the CUTX Code of Conduct.AI-Specific Compliance Obligations\nThe Member Relationship Specialist is responsible for the CUTX Generative AI Usage Policy (TRAIGA / HB 149-aligned), the CUTX AI Playbook (including Tier 2 obligations applicable to this role), and Texas Responsible Artificial Intelligence Governance Act (TRAIGA / HB 149) requirements applicable to the role.Role-Specific Compliance Obligations\n\n Bank Secrecy Act / Anti-Money Laundering (BSA/AML) requirements applicable to account opening, transaction monitoring, and Currency Transaction Reporting.\n Office of Foreign Assets Control (OFAC) screening at membership and ongoing.\n USA PATRIOT Act — Customer Identification Program (CIP) and Customer Due Diligence (CDD) at account opening.\n Regulation CC — Funds Availability and check hold disclosures.\n Truth in Savings Act (Regulation DD) — deposit account disclosures.\n Truth in Lending Act (Regulation Z) and Equal Credit Opportunity Act (Regulation B) — consumer lending disclosures and fair lending compliance.\n Gramm-Leach-Bliley Act (GLBA) and the Safeguards Rule — protection of member non-public personal information.\n SAFE Act and NMLS registration requirements where applicable to residential real estate loan origination.\n CUTX Retail Delivery, Account Opening, and Consumer Lending policies and procedures.\nWorking Conditions & Physical Requirements\nThis role is performed on-site at the assigned CUTX branch in a standard office and member-lobby environment with no hazardous or significantly unpleasant conditions. Essential physical activities include the ability to remain stationary at a workstation or new accounts desk for extended periods; use fingers, hands, and wrists for repetitive motions such as typing, handling documents, and operating standard office equipment; talk and hear at a level sufficient to convey detailed or important information accurately to members and team members in person and by phone; visual acuity sufficient to prepare and inspect documents on paper and on screen; and occasional standing, walking, reaching, stooping, kneeling, or crouching. The role occasionally lifts and moves objects up to 20 pounds. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this role, consistent with the Americans with Disabilities Act and CUTX policy.Acknowledgement & Disclaimer\nThis job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required, and CUTX reserves the right to modify, add to, or remove duties at any time as business needs require.\nEmployment with CUTX is at-will. This job description does not constitute an employment contract.

[Clinic Assistant / Remote] - Anywhere in U.S. / $25-hr / Comprehensive Health-Dental-Vision / 401k with employer match / Paid Time Off / Employee Perks & Discounts - As a Certified Medical Assistant / Patient Support Specialist at Ways2Well, you will: Coordinate patient appointments and manage scheduling to ensure optimal workflow; Communicate effectively with patients to provide accurate information and support throughout their care journey; Document patient interactions and update medical records with precision and confidentiality; Assist healthcare providers by preparing necessary documentation and facilitating telehealth consultations; Monitor patient inquiries via phone and email, resolving concerns with professionalism and empathy; Collaborate with multidisciplinary teams to streamline administrative processes and improve patient satisfaction; Utilize electronic health record systems to maintain data accuracy and compliance with healthcare regulationsHiring Immediately >>

Want to help pets live their best lives? We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets and people. About Petco: We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events. As a Companion Animal Specialist, you are the primary expert and advocate for the health, welfare, and proper care of companion animals and aquatic life within the Pet Care Center (PCC). You ensure exceptional animal care and habitat maintenance while supporting sales, merchandising, and inventory execution. In close partnership with the sales team, you help deliver outstanding customer experience by combining deep animal-care knowledge with strong operational discipline. This role is ideal for someone passionate about animal welfare who enjoys teaching others and contributing to a collaborative team environment. What You'll Do Pet First • Ensure the health, safety, and proper care of all companion animals and aquatic life in accordance with Petco standards, policies, and procedures., • Complete and verify required animal care tasks, including hourly animal health checks, wellness documentation, maintenance logs, and incident reports., • Ensure proper handling, documentation, and care of relinquished and adoption animals., • Serve as the primary resource for animal care education for customers and PCC partners., • Adhere to and promote all safety, animal welfare, and loss prevention procedures. Foster the Fun • Deliver knowledgeable, compassionate, and solution-focused service to customers., • Actively support customer interactions using Petco's selling model., • Promote a culture of teamwork, inclusion, and collaboration across the PCC., • Mentor and educate partners on animal care standards, maintenance routines, and best practices., • Maintain professional, clean, and well-presented animal habitats and aquatic areas. Let's Go! • Support the achievement of department sales, margin, and shrink goals., • Ensure merchandise is stocked, priced, and displayed to Petco standards, with a primary focus on companion animals and aquatics., • Efficiently order live animals, supplies, and related merchandise in partnership with the sales team to support inventory integrity and business goals., • Analyze inventory data and identify opportunities to improve in-stock levels, shrink, and operational efficiency., • Participate in animal and aquatic-related physical inventory counts., • Assist with opening and closing procedures as assigned., • Perform additional duties and special projects as needed to support Pet Care Center operations. Key Responsibilities Animal Care & Maintenance • Verify all animal care and maintenance tasks are completed according to established schedules., • Perform routine housekeeping duties, including cleaning habitats and tanks, sweeping and mopping floors, dusting, and facing merchandise., • Ensure compliance with all regulatory, operational, and safety standards. Customer Experience & Sales Support • Process register transactions accurately and efficiently., • Evaluate customer needs and escalate concerns to the Leader on Duty when appropriate., • Support Omni-channel and in-store initiatives through consistent execution and customer engagement. What Success Looks Like • Animals are healthy, safe, and cared for to Petco's highest standards., • Customers trust the team's expertise and return for guidance and solutions., • Animal habitats and aquatic areas are clean, compliant, and visually appealing., • Inventory and merchandising support sales while minimizing shrink., • Partners feel supported and informed through shared animal-care knowledge. What You Bring Experience & Skills • Minimum of 1 year of experience working with or caring for companion animals and aquatic life., • Strong knowledge of animal care, husbandry, and maintenance practices., • Demonstrated ability to educate others and communicate effectively., • Strong customer service mindset with an aptitude for selling behaviors., • Basic business, math, and inventory management skills., • Strong organizational, interpersonal, and communication skills., • High school diploma or GED preferred., • Completion and ongoing maintenance of the Petco Animal Care Certification Program required. Essential Functions & Work Environment This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor. • The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting., • Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds., • Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions., • Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals., • Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role. Why You'll Love It Here • Purpose-driven work that makes a difference for pets and people., • A welcoming, inclusive team environment., • Opportunities to learn, grow, and explore career paths., • A fun, fast-paced role where no two days are the same. Start Rate: $13.00 For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Collaborate with Supply Chain, Accounting, and Finance teams to enhance compliance processes and improve documentation quality. The Compliance Specialist supports key financial control and risk mitigation activities within Raytheon's Supply Chain Finance organization. Partnering with Supply Chain, A

PARS Therapy seeks an experienced, motivated Physical Therapist Assistant with a strong orthopedic background to provide specialized home health therapy to patients recovering from orthopedic procedures, injuries, and musculoskeletal conditions. This position is ideal for a PTA who enjoys orthopedic rehabilitation and values the independence, flexibility, and one-on-one patient care available in the home health setting. Position Overview The Home Health Orthopedic PTA Specialist will work closely with the supervising Physical Therapist to provide skilled treatment to patients following orthopedic surgery or injury, including total joint replacements and other orthopedic procedures. The PTA will carry out established plans of care, provide progressive rehabilitation, monitor patient response to treatment, and coordinate with the supervising Physical Therapist, home health agencies, caregivers, and other members of the interdisciplinary team to support safe, efficient recovery in the home. Primary Responsibilities • Provide skilled physical therapy treatment in the patient's home under the direction and supervision of a licensed Physical Therapist., • Treat patients after total knee and hip replacements, joint surgeries, fractures, and other orthopedic conditions., • Carry out individualized orthopedic rehabilitation plans of care established by the supervising Physical Therapist., • Progress therapeutic exercise, gait training, balance, mobility, strengthening, ROM, and functional activities., • Provide postoperative education including precautions, home exercise programs, mobility expectations, and fall prevention., • Monitor surgical recovery and identify potential complications requiring Physical Therapist, physician, or agency notification., • Communicate patient progress, changes in condition, and clinical concerns to the supervising Physical Therapist., • Coordinate care with Physical Therapists, physicians, nurses, home health agencies, and other members of the interdisciplinary team., • Complete accurate and timely clinical documentation., • Help provide a consistent, high-quality orthopedic rehabilitation experience throughout the patient's episode of care. Ideal Candidate We are looking for a PTA who: • Has strong orthopedic clinical skills., • Is comfortable treating postoperative orthopedic patients in the home., • Understands progression following total joint replacement and common orthopedic procedures., • Demonstrates excellent clinical judgment and communication within the PTA scope of practice., • Is organized and comfortable managing a mobile home health caseload., • Values patient education and functional, goal-driven rehabilitation., • Can communicate effectively with supervising therapists, agencies, patients, caregivers, and other healthcare professionals. Qualifications • Current Physical Therapist Assistant license in good standing., • Graduate of an accredited Physical Therapist Assistant program., • Orthopedic physical therapy experience preferred., • Home health experience preferred but not required for candidates with a strong orthopedic background., • Experience with postoperative joint replacement rehabilitation strongly preferred., • Valid driver's license and reliable transportation., • Ability to travel within an assigned geographic area. Why PARS Therapy? PARS Therapy provides clinicians with the opportunity to deliver meaningful one-on-one patient care while maintaining the independence and flexibility of home health practice. Our orthopedic program focuses on providing patients and referral partners with responsive communication, consistent clinical care, and specialized rehabilitation following orthopedic procedures. This role offers an orthopedic-focused clinician the opportunity to become an important part of the continued development and growth of PARS Therapy's home health orthopedic services. Job Type: Full-time / Part-time / PRN opportunities available Setting: Home Health Specialty: Orthopedics / Postoperative Rehabilitation License Required: Physical Therapist Assistant

The Surveillance Logistics team is seeking a Logistics Specialist to join the Pack/Ship team onsite in McKinney, TX. In this role, you will play a critical part in ensuring the accurate and efficient processing and shipping of commercial and government-owned assets. You will work closely with internal and external stakeholders to ensure compliance with Defense Contract Management Agency (DCMA) Transportation rules and regulations. What You Will Do • Ensure logistics activities comply with required regulations and safety standards., • Establish and maintain customer relationships., • Work with Pack/Ship and Raytheon customers to verify documentation and hardware., • Utilize logistics data to identify and resolve issues, and make informed, data-driven decisions., • Execute SAP (APEX & PRISM) processes, including PRISM and outbound shipments., • Review authorizations for shipment in Wide Area Workflow Receiving Reports, DD1149s, and DD1348s., • Maintain accountability and knowledge of government rules and regulations, including Defense Transportation Regulations and Military Freight Traffic Unified Rules publication., • Coordinate and monitor workflow, reprioritizing activities in assigned areas to improve service level commitments., • Provide customer service support and address inquiries related to logistics and shipping., • Assist in the handling and shipment of Military assets using government shipping software systems., • Ability to work additional hours and occasional Saturdays as needed., • Ability to lift up to 28 lbs. Qualifications You Must Have • Typically requires a University Degree or equivalent experience and less than 2 years prior relevant experience., • Experience in a logistics, shipping and/or transportation-related role., • Experience with reviewing, evaluating, and interpreting contractual documents for completeness, compliance, and clarity., • Experience with Microsoft Office Suite (Word, Excel, PowerPoint)., • U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required. Qualifications We Prefer • Experience working with Government Furnished Material (GFM)., • Experience using SAP., • Familiarity with Wide Area Workflow (WAWF) and Defense Transportation Regulations., • Knowledge of import/export compliance processes. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation will not be provided for this position. The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

What You Will Do· Collaborate with Supply Chain, Accounting, and Finance teams to enhance compliance processes and improve documentation quality. The Compliance Specialist supports key financial control and risk mitigation activities within Raytheon’s Supply Chain Finance organization.

Job Description:\n\nPosition Summary \n This is an on-site role in our Allen, TX office.\nWe are seeking an experienced, hands-on Marketing Specialist to support and advance the day-to-day marketing, sales, business development, and customer-facing activities of the organization. \n\nThis role will be responsible for more than event coordination. The Marketing Specialist will help plan and execute marketing programs, develop and maintain marketing content, support brand and product communications, coordinate customer-facing events and demonstrations, manage marketing assets and demo equipment, and provide logistical and communications support to the Operations and Manufacturing teams in Allen. \nThe ideal candidate combines practical marketing experience with strong organizational and project-management skills. This person will be comfortable developing marketing materials, coordinating cross-functional initiatives, managing vendors, supporting customer engagement, and ensuring that marketing programs are executed professionally and effectively. \n\nKey Responsibilities \nMarketing Programs and Communications \n\n \n Support the development and execution of marketing plans, campaigns, and initiatives aligned with company sales and business development objectives. \n\n \n Help establish marketing priorities, timelines, deliverables, and measures of success. \n\n \n Develop, write, edit, and coordinate marketing content, including brochures, product literature, presentations, case studies, newsletters, email communications, website content, social media posts, and other collateral. \n\n \n Coordinate the creation and maintenance of sales enablement materials and product communications. \n\n \n Translate technical and operational information into clear, accurate, and compelling customer-facing content. \n\n \n Maintain consistency in company branding, messaging, tone, and visual presentation. \n\n \n Coordinate website content updates and help identify opportunities to improve the company’s online presence. \n\n \n Support email marketing, social media, digital communications, and other outbound marketing activities. \n\n \n Help manage marketing calendars, campaign schedules, content plans, and project status reporting. \n\n \n Monitor marketing activities and assist with evaluating campaign, event, and lead-generation results. \n\n \n Maintain organized records of marketing activities, content, vendors, budgets, and performance information. \n\nCustomer-Facing Events and Demonstrations \n\n \n Lead the planning and execution of trade shows, conferences, product demonstrations, customer visits, facility tours, open houses, partner events, and other customer-facing activities. \n\n \n Develop event plans, schedules, budgets, timelines, checklists, and communications. \n\n \n Coordinate booth space, registrations, freight, shipping, storage, signage, furniture, internet, electrical services, catering, and other event requirements. \n\n \n Coordinate event messaging, presentations, demonstrations, promotional materials, lead-capture processes, and follow-up plans. \n\n \n Work with Sales and Business Development to identify event objectives, target audiences, customer meeting opportunities, staffing requirements, and follow-up activities. \n\n \n Coordinate the preparation, testing, shipment, setup, and return of displays, product samples, demo equipment, and marketing materials. \n\n \n Support customer demonstrations by coordinating presenters, equipment, schedules, facilities, presentations, and supporting content. \n\n \n Assist with customer and visitor experiences at the Allen facility, including meeting rooms, presentations, demonstrations, signage, tours, and site readiness. \n\n \n Coordinate post-event activities, including lead tracking, follow-up communications, reporting, material returns, and lessons learned. \n\n \n Support on-site activities as needed, including occasional travel. \n\nMarketing Materials and Brand Asset Management \n\n \n Manage the company’s library of marketing materials, product information, presentations, graphics, photography, video, templates, and other brand assets. \n\n \n Review materials periodically to ensure they are accurate, current, properly branded, and aligned with company messaging. \n\n \n Coordinate the development, revision, approval, printing, storage, and distribution of marketing collateral. \n\n \n Work with internal subject-matter experts, designers, printers, agencies, and other vendors to produce high-quality materials. \n\n \n Help establish and maintain processes for content review, approvals, version control, and document distribution. \n\n \n Support the development of product launch materials, sales tools, customer presentations, and internal communications. \n\n \n Organize digital and physical files so that current materials are readily accessible to appropriate users. \n\nDemo Equipment and Marketing Inventory Management \n\n \n Maintain accurate records of demo equipment, product samples, displays, tools, accessories, promotional items, apparel, and other marketing assets. \n\n \n Track equipment location, condition, assignment, availability, maintenance, and replacement needs. \n\n \n Coordinate the preparation, testing, shipment, setup, return, and storage of demo equipment. \n\n \n Ensure equipment and materials are ready for customer demonstrations, trade shows, sales meetings, facility visits, and other events. \n\n \n Establish and maintain checklists and standard procedures for equipment preparation, packing, shipping, setup, teardown, and return. \n\n \n Identify missing, damaged, outdated, or unserviceable items and coordinate appropriate corrective action. \n\n \n Recommend improvements to inventory, storage, labeling, and asset-management processes. \n\nOperations and Manufacturing Support \n\n \n Provide marketing, communications, and project support to the Operations and Manufacturing teams at the Allen facility. \n\n \n Coordinate the preparation of production areas, conference rooms, demonstration spaces, and other facility areas for customer visits and events. \n\n \n Help document and communicate operational capabilities, manufacturing processes, products, and technical information for use in marketing and sales materials. \n\n \n Work with Operations and Manufacturing subject-matter experts to gather information, images, specifications, and content for customer-facing communications. \n\n \n Support the development of facility-tour materials, manufacturing overviews, product demonstrations, presentations, and related content. \n\n \n Assist with scheduling, meeting coordination, project tracking, documentation, action-item follow-up, and internal communications. \n\n \n Help coordinate the movement, staging, labeling, packaging, and availability of equipment, samples, materials, and other items used for demonstrations or customer activities. \n\n \n Ensure marketing and customer-facing activities align with production schedules, facility requirements, safety considerations, and available resources. \n\n \n Help maintain organized records, procedures, checklists, and status updates related to cross-functional projects. \n\nSales and Business Development Support \n\n \n Partner with Sales and Business Development to identify marketing needs, customer communication opportunities, and sales-support requirements. \n\n \n Develop and maintain presentations, product overviews, proposal support materials, qualification documents, and other sales enablement tools. \n\n \n Help coordinate lead capture, lead documentation, lead distribution, and post-event follow-up. \n\n \n Support account-based marketing, customer communications, partner activities, and targeted outreach as needed. \n\n \n Assist with maintaining customer, prospect, partner, media, and vendor lists. \n\n \n Provide marketing input for customer meetings, presentations, demonstrations, proposals, and business development activities. \n\nVendor, Budget, and Project Management \n\n \n Coordinate relationships with printers, designers, event providers, exhibit houses, freight carriers, photographers, videographers, agencies, and other marketing vendors. \n\n \n Request and evaluate quotes, coordinate purchase orders, review invoices, and maintain expense documentation. \n\n \n Track marketing budgets, project costs, event expenses, and vendor commitments. \n\n \n Manage multiple projects simultaneously while maintaining schedules, quality, and budget expectations. \n\n \n Identify process improvements that increase the efficiency and effectiveness of marketing operations. \n\n \n Develop repeatable workflows, templates, checklists, and procedures for recurring marketing activities. \n\nSuccess in this Role will be demonstrated by:\n\n \n Marketing programs, content, campaigns, and communications being executed accurately, consistently, and on schedule. \n\n \n Trade shows, demonstrations, customer visits, facility tours, and other events being well planned and professionally delivered. \n\n \n Sales and Business Development teams receiving effective, timely, and relevant marketing support. \n\n \n Marketing materials, brand assets, demo equipment, and promotional items being current, organized, available, and properly maintained. \n\n \n Customer-facing messaging accurately representing the company’s products, capabilities, operations, and manufacturing expertise. \n\n \n Operations and Manufacturing teams receiving responsive support for facility activities, demonstrations, documentation, and communications. \n Marketing projects, budgets, vendors, shipments, inventory, deadlines, and follow-up activities being managed effectively. \n Marketing processes becoming more organized, repeatable, measurable, and efficient over time. \n\nQualifications \n\n \n 3+ years of experience in marketing, marketing communications, event marketing, product marketing, sales enablement, or a related field. \n \n Experience developing marketing content and materials, not solely coordinating logistics. \n \n Experience supporting trade shows, customer events, product demonstrations, facility visits, or other business-to-business marketing activities. \n \n Strong writing, editing, presentation, and verbal communication skills. \n \n Demonstrated ability to manage marketing projects from planning through execution. \n \n Strong organizational skills and the ability to manage multiple priorities and deadlines. \n \n Excellent attention to detail and follow-through. \n \n Proficiency with Microsoft Office, including Excel, Outlook, PowerPoint, and Word. \n \n Familiarity with website content management, email marketing, social media, CRM, marketing automation, or project-management systems. \n \n Ability to work effectively with Sales, Business Development, Operations, Manufacturing, technical personnel, vendors, and customers. \n \n Ability to lift, pack, move, and organize marketing materials and demo equipment as needed. \n \n Ability to travel approximately 10% of the time, including occasional overnight travel. \n \n Valid driver’s license and reliable transportation. \n\nPreferred Qualifications \n\n \n Experience in a business-to-business, technical, industrial, manufacturing, engineering, or technology-focused organization. \n \n Experience marketing technical products, equipment, systems, or services. \n \n Familiarity with product marketing, content marketing, sales enablement, customer communications, or account-based marketing. \n \n Experience working with technical subject-matter experts to develop customer-facing content. \n \n Familiarity with graphic design, digital asset management, marketing analytics, or basic content-management systems. \n Experience coordinating manufacturing or facility tours, technical demonstrations, or customer open houses. \n Experience with CRM, marketing automation, inventory management, or project-management platforms. \n\nKey Competencies\n\n \n Strong marketing judgment and practical business orientation \n \n Excellent writing, editing, and communication skills \n \n Highly organized and dependable \n \n Proactive, resourceful, and solution-oriented \n \n Strong project-management and execution skills \n \n Detail-oriented with excellent follow-through \n \n Comfortable working in office, customer-facing, operational, and manufacturing environments \n \n Able to translate technical information into clear marketing content \n \n Able to work independently while collaborating across departments \n \n Professional, customer-focused, and vendor-oriented \n \n Comfortable managing logistics, equipment, budgets, deadlines, and changing priorities \n\nAbout EagleNXT: \n EagleNXT is a leading developer of high-performance drones, advanced sensors, and intelligent software solutions that deliver critical aerial intelligence to customers around the world. Founded in 2010 as “AgEagle”, the company was formed to pioneer development and production of fixed-winged drones and aerial imagery collection and analytics solutions for the agriculture industry.\nToday, with more than one million flights conducted globally, EagleNXT’s platforms are trusted across defense, public safety, agriculture, infrastructure, mining, and environmental monitoring applications. The Company’s drone systems have achieved multiple industry firsts, including FAA approvals for Operations Over People (OOP) and Beyond Visual Line of Sight (BVLOS), as well as EASA C2 certification in Europe and inclusion on the U.S. Department of Defense’s Blue UAS list. EagleNXT’s sensors are integrated on more than 150 different drone models and are used in over 100 research publications worldwide, reinforcing its longstanding leadership in precision agriculture, surveying, and environmental sustainability initiatives.\n EagleNXT does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or any other characteristic protected by applicable federal, state, or local law.\nPowered by JazzHR\nCWUYNkuHLY

Job Description Description Pioneer Ridge, the premier independent living community for active seniors in McKinney, is now hiring for a full-time Sales Specialist! GENERAL DESCRIPTION OF POSITION The Sales Specialist serves as a traveling sales leader and interim community resource for Hawthorn Senior Living. This role supports occupancy growth by temporarily filling sales vacancies, assisting during new community openings, or providing on-site coverage and coaching during transitions. Working closely with Regional Directors of Sales & Marketing (RDSMs), the Sales Specialist ensures consistency in sales execution, CRM documentation, and follow-up practices. This position requires a strong balance of empathy, urgency, and sales acumen to convert leads into move-ins while maintaining Hawthorn’s relationship-based approach to selling. Frequent travel and overnight stays are required. REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS • Bachelor’s degree preferred, or equivalent combination of education and experience., • 3-5 years of successful sales experience, preferably in senior living, hospitality, or a related industry., • Demonstrated ability to achieve and exceed sales goals in a high-volume environment., • Familiarity with CRM systems, preferably WelcomeHome CRM, and proficiency with Microsoft Office 365., • Exceptional relationship-building and communication skills with seniors and their families., • Strong organizational and time-management abilities, and to be able to balance multiple assignments and locations., • Willingness to travel extensively (up to 100%) to communities across multiple states., • Self-motivated with the ability to quickly adapt to new environments and team cultures., • Demonstrates integrity, accountability, and commitment to Hawthorn’s mission and values., • Maintains a warm, professional demeanor and thrives in fast-paced, people-oriented settings., • High ethical standards and a commitment to integrity, transparency, and accountability in all aspects of sales management., • Ability to work both autonomously and collaboratively in a team, • Embodies a patient and creative attitude with the ability to “think outside the box.”, • Demonstrates a commitment to and respect for all individuals., • Builds on basic learning and carries it from one situation to another., • Takes responsibility to eliminate the source of problems., • Demonstrates critical thinking skills in problem solving and decision making., • Asks questions and seeks assistance as needed., • Able to communicate effectively in English, both verbally and in writing, with residents and staff., • Demonstrates excellent communication skills, taking into consideration body language, filters, listening, paraphrasing and questions with co-workers and residents of diverse ethnic and cultural backgrounds., • Must be able to work efficiently and pleasantly in an extremely busy work environment., • Must be a team player who is able to deal with difficult situations in a calm and professional manner., • Ability to work under time constraints and meet department deadlines., • Ability to work flexible hours, as required. SUPERVISORY RESPONSIBILITIES • No direct supervisory responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsibilities will include, however, will not be limited to the following: • Serve as interim Community Sales Leader during vacancies, vacations, or transitions., • Partner with community managers and regional teams to stabilize and grow occupancy., • Manage the full sales process while in a community from the inquiry stage to the closing stage., • Maintain timely and accurate CRM documentation for all leads, tours, and follow-ups., • Utilize Hawthorn’s ValueMatching and Tactical Empathy principles to connect with prospective residents and families., • Conduct phone and in-person outreach to new inquiries, waitlist prospects, and referral partners., • Collaborate with the Vice President of Sales and Regional Directors to identify sales performance gaps and implement solutions., • Support new community openings or underperforming buildings by developing and executing local outreach strategies., • Lead or assist in community sales events, marketing campaigns, and tours to generate interest and move-ins., • Coach on-site teams on sales techniques, discovery conversations, and follow-up best practices., • Provide clear reporting on progress, challenges, and recommendations following each assignment., • Model and reinforce Hawthorn’s standards for professionalism, teamwork, and resident-centered service., • Takes responsibility for maintaining current knowledge of the Hawthorn Senior Living Employee Handbook., • Adheres to all company policies, procedures, and standards. PERFORMANCE METRICS Success in this role will be measured by the ability to: • Achieve and sustain occupancy growth in assigned communities during the assignment period., • Meet or exceed conversion targets, including lead-to-tour and tour-to-move-in ratios as identified by the Regional Director of Sales & Marketing or the Vice President of Sales., • Maintain CRM accuracy and completeness for all leads, ensuring full visibility for future follow-up., • Demonstrate timely response to new inquiries (within Hawthorn’s target service standard)., • Drive collaboration among community teams to support consistent sales messaging and follow-up., • Contribute to team development, sharing effective sales practices and insights with community employees and regional teams., • Provide actionable post-assignment reports summarizing results, challenges, and recommendations for sustained success. SCHEDULE & TRAVEL This role requires extensive travel (up to 100% of the time), with frequent overnight stays of up to two weeks at a time. • The Sales Specialist may be required to work 10 consecutive days, including travel, followed by four consecutive days off on a regular basis., • Schedules will vary based on assignment needs but generally align with community operating hours., • Assignments and schedule will be coordinated with the Vice President of Sales. OTHER DUTIES AND RESPONSIBILITIES • Accept compensation only as agreed and never accept non-perishable gifts or additional payment from residents, vendors, or others., • Accurately track time and PTO usage using the designated timekeeping system., • Comply with company dress code; attire may vary based on events or weather., • Exhibit professionalism and a positive attitude in all interactions., • Represent the company courteously in public and professional settings., • Follow safe chemical handling practices and use personal protective equipment as needed., • Attend required training and continuing education to meet company and/or state regulatory requirements., • Maintain strict confidentiality regarding employee, resident, and company information WORKING CONDITIONS • General office environment, • Extensive travel to Hawthorn Communities, up to 100%, is required, • May require working flexible hours, weekend work, and extended stays. #zr We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. • Employment offers are contingent upon successful completion of pre‑employment background checks, employment verification, and reference checks, as permitted by law. Hawthorn Senior Living is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status., • At Hawthorn Senior Living, we offer competitive compensation and a robust benefits package designed to support our employees' well‑being. Benefits may include paid time off; medical, dental, vision, and disability coverage; and supplemental life insurance. Eligible employees may also participate in a 401(k) plan with a company‑determined match and have access to an Employee Assistance Program (EAP). Beyond benefits, we are proud of our unique culture and enjoy celebrating our team throughout the year.

Job Description Onboarding Specialist Location (city, state): Plano, TX Work Schedule: M – F, Hybrid Type of Employment: Contract to Hire Compensation: $31.25/hr - $33.65/hr Industry: Professional Services Benefits: Benefits are available the 1st day of the month following 60 days of employment. The following benefits available are medical, dental, and vision. Job Description Addison Group is partnering with our client to identify a detail-oriented Onboarding Specialist to support the successful transition of new hires from accepted offer through onboarding. This position will coordinate onboarding activities, communications, documentation, pre-employment requirements, and related recruiting operations while working closely with HR, hiring managers, candidates, and other internal stakeholders. Key Responsibilities • Manage day-to-day onboarding activities to help ensure new hires complete required steps accurately and within established timelines., • Track onboarding tasks, deadlines, calendars, and outstanding items while following up with appropriate stakeholders to keep activities moving forward., • Prepare and distribute communications to candidates and incoming employees regarding required paperwork, pre-boarding activities, first-day expectations, and other onboarding requirements., • Coordinate pre-employment activities such as background investigations, screenings, and other required hiring steps while monitoring completion and addressing exceptions., • Assist with recruiting coordination, including interview scheduling, candidate communications, interview logistics, and preparation of materials for hiring teams., • Maintain job postings across approved career platforms, job boards, and internal recruiting systems., • Provide logistical support for recruiting events, career fairs, early-career initiatives, and other Talent Acquisition programs. Qualifications • At least 2 years of professional experience in onboarding, recruiting coordination, HR operations, Talent Acquisition, or a related field; equivalent experience or an advanced degree may be considered., • Experience working with applicant tracking systems, HRIS platforms, or other human resources technology., • Background in a corporate, recruiting, or high-volume hiring environment is a plus., • Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Description Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Job title: Workforce Development Specialist - Lead Reports To: Business Services Manager Location: North Central Texas Employment Type: Full-Time Exempt Employee The Workforce Development Specialist Lead (ES) provides day-to-day operational leadership and guidance for Workforce Development Specialists delivering Employer Services under the Wagner-Peyser Act. This role serves as the primary point of contact for center staff, supports service delivery excellence, monitors performance and compliance, coordinates workflow, and assists management in ensuring quality workforce services to employers and job seekers. The Lead role is responsible for fostering a collaborative team environment, promoting operational consistency, providing coaching and training, and supporting achievement of workforce performance goals while maintaining direct service responsibilities as needed. Essential Duties and Responsibilities Leadership and Operational Support • Serve as the primary point of contact for Workforce Development Specialists within the workforce center., • Coordinate daily workforce development activities to ensure efficient and effective delivery of services., • Monitor workflow and staff coverage to ensure customer service needs are met., • Provide guidance, coaching, and support to staff regarding policies, procedures, systems, and service delivery., • Assist management with onboarding and training new employees., • Reinforce expectations related to performance measures, compliance, documentation, and customer service standards., • Monitor staff adherence to operational procedures and identify opportunities for improvement., • Resolve routine operational issues and customer concerns promptly and professionally., • Escalate complex customer, employer, staff, or compliance issues to leadership as appropriate., • Lead team meetings, huddles, and information-sharing activities as assigned., • Support implementation of workforce initiatives, special projects, and new program requirements., • Serve as a backup resource for staff and provide technical assistance in Work In Texas and related systems. Employer Services Responsibilities In addition to leadership responsibilities, perform Workforce Development Specialist duties, including: • Establish and maintain professional business relationships with employers and industry partners., • Conduct outreach to employers to identify hiring needs and workforce solutions., • Assist employers with WorkInTexas.com registration and job order management., • Recruit, screen, and refer qualified job seekers to employment opportunities., • Plan and coordinate hiring events, job fairs, and recruitment activities., • Deliver presentations to employers, community organizations, and workforce customers., • Promote workforce programs, including On-the-Job Training (OJT), Subsidized Work Experience (SWE), Transitional Jobs (TJ), and other workforce initiatives., • Conduct employer follow-up and customer satisfaction activities., • Support work-based learning opportunities and employer engagement efforts. Compliance and Performance Accountability • Monitor case documentation, service records, and data entry activities to ensure accuracy and compliance., • Assist management in reviewing reports and tracking performance outcomes., • Support oversight of TTA, STARR, RESEA, claimant follow-up activities, and other required workforce initiatives., • Ensure timely collection and maintenance of required documentation., • Promote adherence to federal, state, and local workforce policies and procedures., • Assist with monitoring preparation, corrective actions, and quality assurance reviews., • Ensure confidentiality and security of customer information. Team Development • Provide peer coaching and mentoring to workforce staff., • Share best practices and promote continuous improvement., • Foster teamwork, accountability, and a positive customer-focused culture., • Encourage innovation and problem-solving to improve workforce outcomes. Other Duties • Approach each day and task with a "ZAG" mindset., • Perform other duties assigned consistent with the responsibilities of the position and organizational needs. Qualifications Minimum Qualifications • High School Diploma or equivalent required., • Minimum of three years of experience in workforce development, recruiting, employer engagement, case management, human resources, social services, or related field., • Minimum of one year of demonstrated leadership, mentoring, team lead, project lead, or supervisory experience preferred., • Demonstrated knowledge of workforce programs, business services, and labor market information. Knowledge, Skills, and Abilities • Strong leadership, coaching, and team-building skills., • Ability to effectively coordinate staff activities and prioritize competing demands., • Excellent verbal, written, and presentation skills., • Strong customer service and conflict-resolution abilities., • Knowledge of Wagner-Peyser programs, workforce regulations, and service delivery requirements., • Ability to analyze reports, identify trends, and recommend operational improvements., • Proficiency in Microsoft Office Suite and workforce management systems., • Strong organizational skills with the ability to manage multiple priorities., • Ability to work independently while supporting collaborative team success., • Ability to maintain confidentiality and exercise sound professional judgment. Preferred Qualifications • Bilingual or multilingual., • Experience with workforce center operations., • Experience conducting staff training and quality reviews., • Training in Trauma-Informed Care, evidence-based practices, or whole-family services. Salary: $54,000-$56,000 Travel: 25% within and outside the designated worksite. About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program, • Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We are looking for a motivated.SAP S/4 HANA Data Quality Analyst.As a consultant, you will be responsible for assisting in various projects related to Workshop, Configuration, Requirement Gathering, Implementation, Support etc.You will work closely with a team of experienced professionals to work wi