79 Best documentation specialist Jobs in New York, NY (February 2025)

Workflow Automation Specialist – No-Code/Low-Code Expert

What You’ll Do You will be the key driver behind our operational workflows, implementing and optimizing automation solutions without heavy coding. Working directly with the COO, you’ll execute the strategic vision for our processes, ensuring smooth, scalable, and efficient systems. Your responsibilities include: No-Code Integrations: Connect and streamline workflows across Monday, Jotform, and Zapier to ensure seamless data flow. Workflow Design: Architect end-to-end automation using drag-and-drop tools, setting up conditional triggers and intuitive flows. Error Management: Set up automated fail-safes and troubleshooting steps to maintain uninterrupted operations. Data Validation: Ensure that incoming data is clean, structured, and correctly mapped between platforms. Dashboard Creation: Build real-time, user-friendly dashboards on Monday to track key performance indicators. Email Automation: Set up rules and triggers to automatically parse and process incoming email data. Documentation: Maintain clear, concise documentation for all workflows, integrations, and processes to support team collaboration and continuity. What We’re Looking For We’re seeking a dynamic, innovative professional with a passion for no-code automation. You should have: No-Code/Low-Code Expertise: Extensive hands-on experience with Monday, Zapier, and Jotform. Process Optimization Skills: A keen eye for streamlining operations and enhancing workflow efficiency. Attention to Detail: A strong commitment to accuracy and reliability in every aspect of system design. Effective Communication: Ability to work closely with team members and translate technical processes into simple, actionable steps. Documentation Proficiency: Experience in creating and maintaining clear, accessible documentation for automation processes. Bonus: Some familiarity with basic scripting concepts is a plus—but this role is focused on no-code solutions. Summary of Skills & Required Tools Skills: Workflow automation and optimization No-code platform expertise Data mapping and validation Troubleshooting and process improvement Clear documentation practices Email automation and dashboard building Tools & Software: Monday: For board management, task tracking, and workflow automation Zapier: For connecting apps and automating repetitive tasks Jotform: For form creation and data collection Additional No-Code Tools: Experience with similar platforms (e.g., Make) is a bonus

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Home Care Services

Home Care Retention Specialist

14 days ago

$23 hourly

Full-time

Fordham Heights, The Bronx

Heart to Heart Home Care is seeking an experienced Home Care Retention Specialist to join our growing team! Responsibilities: Follow up with all required parties to ensure resolution and continuation of the patient services in an event of possible discharge. Create, optimize, and evolve retention strategies to sustain patients. Analyze customer feedbacks to identify & assess customers’ needs to achieve superior customer satisfaction. Build sustainable relationships with patients through open & continuous communication. Uphold the highest level of integrity and customer service. Requirements: Must be fluent in conversational Spanish. Ability to follow up and research customer concerns and communicate all obtained information to appropriate parties. Ability to develop new techniques to ensure customer preservation. Exceptional documentation skills. Job Type: Full-Time Salary: $18.00 - $23.00 per hour What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits

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Jeroboam Group

Applications Specialists

16 days ago

$110000–$130000 yearly

Full-time

Manhattan, New York

Responsibilities: This position supports the management of the New York Branch application portfolio. This includes the following responsibilities for New York’s in-house applications and purchased third-party applications: · Incident Management · Monitoring of Application Services and Processes · Change Management and Implementation · Management of internal IT controls and policies related to the applications · Coordination of tests and documentation of enhancements This position supports NY changes, processes, and issues in Head Office Applications (e.g. LoanIQ, Front Arena, EDW, etc.) This position requires coordination with Head Office colleagues and third-party vendors/consultants. Limited implementation work with SSIS, .Net, Python, and Tableau. (SQL Server Integration Services) ** Specific Tasks / Responsibilities** · Participating in status calls with business users, Head Office, and external consultants related to the application. · Ensuring all internal guidelines and requirements for the applications’ documentation, change management, and incident management are met. · Troubleshooting and resolving technical issues that arise in the applications. · Managing and implementing changes to the applications Miscellaneous Tasks /Responsibilities · Support local Help Desk Function when needed. Requirements/Qualifications · .NET Framework, C#, PowerShell, HTML, CSS, JavaScript, Visual Studio · Azure DevOps · Python · MS SQL, SSIS, SSRS (SQL Server Reporting Services) · Tableau is a plus · Windows Server, IIS · Effective communications & organizational skills · Able to work, self-sufficiently · Service orientation and attitude · Project Management, Test Management, & Business Analysis Skills · Bachelor’s Degree (Computer Science, Information Technology) ·** Financial Industry background** ** · 2 + years’ experience** BENEFITS: · 100% of the health insurance premium paid by the Bank…medical, dental, vision, Group Term Life up to 2X’s base salary, STD, LTD · Health Reimbursement equal to: Single -$2,050 / Family - $4,050 · FSA · Commuter Benefit Subsidy - $65 · Tuition Reimbursement

Position: Marketing Specialist / Marketing Manager Location: Flushing, New York Employment Type: Full-time (part time availabe) Hwarak Lab is seeking a Marketing Specialist/Manager to lead the success of our first U.S. flagship store in Flushing, New York. Situated in the heart of Chinatown, the role requires a marketer who can design and execute strategies specifically targeting the Chinese community. Candidates with proven experience in driving store sales growth will be highly preferred. This role involves creating and executing impactful online and offline marketing campaigns to attract customers, achieve sales goals, and establish a strong presence in the local market. 1. Marketing Strategy and Execution Develop and implement data-driven marketing strategies targeting the Chinese community. Plan and execute campaigns on platforms popular with Chinese audiences, including Xiaohongshu, WeChat, and TikTok. Organize in-store promotions, local partnerships, and community-based events to engage and attract customers. Create and execute innovative marketing campaigns to drive revenue growth and exceed sales targets. 2. Offline Marketing Plan and execute offline marketing events and promotions to maximize foot traffic to the store. Utilize print materials (e.g., flyers, banners) and organize on-site events to enhance brand visibility. Strengthen connections with the local business district and build customer loyalty through targeted offline campaigns. 3. Content Development and Funnel Creation Build and manage content funnels across Xiaohongshu, WeChat, TikTok, Instagram, and Facebook. Lead the creation and planning of content tailored to each platform’s audience to boost brand awareness and engagement. Develop and execute content strategies optimized for the Chinese community, including social media posts, promotional videos, and app-based campaigns. Collaborate with designers to produce high-quality visual content. 4. Community Engagement and Localization Monitor trends and insights within the Flushing Chinese community and incorporate them into marketing strategies. Build and maintain local partnerships to strengthen ties with the Chinese community and enhance brand loyalty. Required: 1. Fluency in Mandarin and the ability to communicate effectively with the Chinese community. 2. Experience managing campaigns on platforms such as Xiaohongshu, WeChat, and TikTok. 3. Proven ability to develop and execute strategies that achieve sales goals. 4. Experience with both online and offline marketing campaigns. 5. Excellent verbal and written communication skills in English. Preferred: 1. Proven track record of driving store sales growth, with documented success in achieving or exceeding sales targets. 2. Experience working in a startup environment or with emerging brands. 3. Basic understanding of Korean food and culture. 4. Proficiency with tools such as Canva and Photoshop. 5. Play a pivotal role in designing and executing targeted marketing strategies for the Chinese community, directly influencing brand growth. 6. Contribute to both online and offline marketing efforts with tangible impacts on store performance. 7. Leverage your experience in driving sales to support Hwarak Lab’s ambitious expansion plan to 100+ locations. 8. Be part of a dynamic and creative work environment where your ideas and execution can directly contribute to success. 9. Competitive salary with performance-based bonuses. If you are passionate about growing a brand and making a tangible impact on Hwarak Lab’s expansion in the U.S., apply now and join our team!

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