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Technical Support Specialist - J & A, INC.

Engineering

8 hours ago29 views

We are seeking a dedicated Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in providing technical assistance and support to our customers. This position offers the opportunity to work in a dynamic and fast-paced environment where your problem-solving skills will be put to the test.
Responsibilities:
Respond to customer inquiries and provide technical support via phone, email, or chat
Troubleshoot technical issues and provide timely solutions
Document and track customer issues to ensure timely resolution
Collaborate with internal teams to escalate complex technical problems
Assist in the testing and implementation of software updates


Requirements:
Bachelor's degree in Computer Science or related field
Proven experience in technical support or help desk roles
Strong knowledge of operating systems, networking, and hardware
Excellent communication and problem-solving skills
Ability to work independently and as part of a team


Benefits:
Competitive salary and benefits package
Opportunity for professional growth and development
Collaborative and inclusive work environment
Flexible work schedule

  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    $26 – $30 hourly

pin iconGeorge Washington Bridge, New York

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EngineeringNew York

Real estate • 51-250 Employees

Hiring on JOB TODAY since September, 2025

Since 1984, J&A Inc. has been providing affordable housing for people in need. We manage 100+ properties. Our headquarters are located in Mississippi. Our mission is to create stable, vibrant, and healthy communities by developing, finan

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Patsy Clay C.Active 6 hours ago
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