Trabajos education program manager en Riverside, California - Page 2Crear alertas

Job Description About Company: With more than a decade of experience in the behavior services field, ABA Enhancement’s team of experienced, compassionate, and empathetic professionals is dedicated to providing the highest standard of care for all families and individuals who are looking for parent support/training, social skills and increasing skill development, recommendations, sibling support, and to reduce maladaptive behaviors. About the Role: The Clinical Manager (BCBA) at ABA Enhancement LLC in Riverside plays a pivotal role in overseeing the delivery of high-quality Applied Behavior Analysis (ABA) services to clients with developmental disabilities. This position is responsible for providing clinical leadership, ensuring treatment plans are evidence-based, and supervising a team of behavior technicians and therapists. The Clinical Supervisor will collaborate closely with families, caregivers, and interdisciplinary teams to tailor interventions that promote meaningful client progress. Additionally, this role involves ongoing data analysis and program adjustments to optimize therapeutic outcomes. Ultimately, the Clinical Supervisor ensures compliance with ethical standards and regulatory requirements while fostering a supportive and growth-oriented clinical environment. Benefits: • Paid time off/Sick pay, • 100 hr billable, • Hybrid telehealth/ in person supervision, • Hybrid office/ work from home options, • 401k matching, • clinical research opportunities, • career growth opportunities, • Health and Dental benefits with very low insurance premiums, • Hybrid schedule with a Work From Home day, • Board Certified Behavior Analyst (BCBA) credential in good standing., • 100 Billable Hours per month., • Master’s degree in Behavior Analysis, Psychology, Education, or a related field., • Experience supervising ABA therapy teams and working with individuals with developmental disabilities., • Strong knowledge of ABA principles, assessment tools, and intervention strategies., • Experience working in a clinical or home-based ABA service setting., • Familiarity with electronic data collection and clinical management software., • Additional certifications related to autism spectrum disorders or developmental disabilities., • Strong background in staff training and professional development., • Develop, implement, and monitor individualized ABA treatment plans based on comprehensive assessments., • Supervise, train, and mentor behavior technicians and therapists to maintain high standards of clinical practice., • Conduct regular clinical observations and provide constructive feedback to staff to enhance service delivery., • Collaborate with families, caregivers, and other professionals to ensure coordinated and effective care., • Analyze client data to evaluate progress and make data-driven decisions to modify treatment as needed., • Ensure all clinical documentation is accurate, timely, and compliant with organizational and regulatory standards. The Clinical Supervisor utilizes advanced clinical and analytical skills daily to design and refine individualized treatment plans that meet client needs effectively. Strong leadership and communication skills are essential for supervising and mentoring staff, ensuring they deliver consistent, high-quality care. The ability to interpret behavioral data and translate it into actionable clinical decisions is critical for monitoring client progress and adjusting interventions. Collaboration skills facilitate productive partnerships with families and interdisciplinary teams, enhancing holistic care. Additionally, organizational skills ensure compliance with documentation standards and regulatory requirements, supporting the overall integrity of clinical operations. Monday-Friday 8am-8pm Monday-Friday 8am-8pm

Job DescriptionSalary: $18.00 Job Title: Direct Support Professional (DSP) Job Summary: This position is directly responsible for the care, supervision and training of consumers assigned during adult day program. Essential Job Duties Train consumers in all phases of activity center components. Develop curriculum, participate in activities and schedules for program in person and remotely. Provides assistance to consumers in dressing, grooming, and other personal hygiene as needed. Arranges and provides assistance with medical and dental care, as needed. Maintains day program rules for the protection of consumers. Supervises consumer schedules and activities. Provides maintenance or supervision of consumer cash resources or property. Monitors food intake or special diets of consumers. Provides basic services outlines in admission agreement. Organizes his/her program on a daily basis. Maintains a neat, clean, and orderly work area. Responsible for safety of consumers. Reports all incidents to the Program Manager or Case Manager or Lead. Supervises consumers breaks. Gives input for program improvement. Submits daily attendance reports. Provides input for consumers I.P.P.s. Provides input to Program Manager/Case Manager regarding all-around programming results for each of his/her assigned consumers. Responsible for completion of all required paperwork flow. Attends and participates in department in-service training and meetings, as required. Mandating reporting requirements for dependent and elder abuse, as required by WIC Section 15630(b). Other duties as assigned. Punctual and regular attendance. Minimum Qualifications Must be able to communicate effectively through verbal and written forms with a variety of people on different levels. Must be able to read and write Standard English. Must have experience using computer for daily notes. Must be able to maintain First Aid/CPR (training available) Background Fingerprint Clearance and physical Education/Experience High School graduate or equivalent Minimum of two (2) years experience working with persons with developmental disabilities. Work Site: FRC Direct Report: Program Manager FLSA Status: Full time, (35) thirty five hours per week Pay rate: Non Exempt, $18.00 Work hours: 8:00 a.m.-3:30 p.m. Physical Demands: Must be able to multi task Must be able to lift 25-50 lbs. Must be able to stand frequently .

Job Description JOB TITLE: Shift Manager (SM) SUPERVISOR: Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE: Shift Managers are individuals who take accountability for restaurant operations while on duty. These individuals should be willing and able to motivate team members beyond their expectations to deliver 5-star customer service to both customers and colleagues. Shift Managers should be open to challenges and tackle any problems as they arise. MAJOR RESPONSIBILITIES: • Customer Service: Provide 5-star service to all customers and ensure customer satisfaction is a top priority., • Team Leadership: Lead, coach, and motivate team members to succeed. Verify assigned duties are completed timely and that team members maintain a professional appearance., • Team Development: Play an active role in training and developing individuals interested in leadership roles, including providing constructive feedback., • Operations Leadership: Serve as the Manager-in-Charge (MIC) and ensure consistent adherence to company policies and standards., • Profit & Loss Management: Assist upper leadership with achieving the restaurant’s financial goals., • DRG Cares Grant Program – Grants to assist employees with life challenges and financial assistance, • DRG Savings Marketplace – Exclusive access to discounts for DRG employees, • Employee Assistance Program – Counseling services, legal support, travel assistance, etc., • Live Mas Scholarship Program, • Employee Referral Program, • Education Benefits – GED reimbursement, free second-language education, etc., • Composure: Remains calm under pressure, is not defensive or irritated when times are tough; demonstrates maturity and reliability; can handle stress and remain balanced during unexpected situations; acts as a calming influence in a crisis., • Compassion: Genuinely cares about people; is concerned about their work and personal challenges; is available and willing to help; shows empathy for others’ joys and struggles., • Customer Focus: Dedicated to meeting the expectations and requirements of both internal and external customers; gathers first-hand customer feedback and uses it to improve products and services; builds and maintains trust and respect with customers., • Must be 18 years or older., • Preferred: 6 months to 1 year of restaurant experience, with proven leadership experience across all shifts., • Must maintain a current Health Card according to state or local requirements., • Basic math and reading proficiency., • Must be able to read, speak, comprehend, and write in English., • Must have reliable transportation., • Must pass a Criminal Background Check., • Must be able to pass SERVSAFE Certification Course and Exam., • Strong verbal communication skills., • Physical Requirements:, • Ability to stand and walk continuously throughout scheduled shifts, • Ability to lift up to 50 pounds Diversified Restaurant Group (DRG) is a people-first company! We pride ourselves on having a large-company infrastructure with a small-company feel. Every person that works here is part of the DRG Family. What started as a 30-unit Taco Bell business in 2012 has grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada, along with Arby’s restaurants in Alaska, California, and Nevada. We have more than 6,000 team members and continue to grow every day! DISCLAIMER: You are applying to Angel City Bell, LLC, a franchisee of Taco Bell. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wages and benefits programs, which may vary among franchisees.

Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans., • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements., • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans., • Maintain on-going contact with members, via telehealth and in-person visitation., • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers., • Maintain empathy and professionalism while contacting members and families., • Supporting behavioral health coordination, Substance Abuse and Community Resources., • Perform additional duties as assigned. Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence., • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence., • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program., • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months., • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury., • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community., • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health., • Children and Youth Involved in Child Welfare, • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus., • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities. Education and Experience: • High school diploma or GED required., • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required., • Valid California driver's license and valid vehicle insurance required., • MA certificate or medical terminology knowledge preferred. Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills., • Computer skills for documentation, email and chat support., • Proficient skills in working independently and collaboratively in a team to provide member care., • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously., • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner., • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills. Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate., • Prolonged periods of sitting at an office desk on the computer. Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Job Description Job Title: Case Manager Department: Location: Foster Family Services Riverside Reports To: Lead Case Manager FLSA Status: Salary: Non-Exempt $25.48 - $26.44 Position Summary: The Case Manager will perform a full range of targeted and/or general case management that is strength-based, needs-based, community-based, and family-driven. The Case Manager is responsible for developing and maintaining community relationships, networks, and collaborations that improve the availability and quality of formal and informal services to families and children. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Plan, train, and coach the case management work of a unit of trained case managers performing difficult or complex casework in such areas as foster care placement, protective services, and ORR program components., • Investigate and provide services and referrals for clients where their physical or emotional welfare is involved., • Work with cases involving neglect, abuse, emotional or behavioral problems, physical/mental disabilities or other health conditions affecting a client's personality, family relationships, child, or in-home care arrangements., • Develop treatment plans to improve or restore individual or family functioning., • Make case studies for the purpose of assessing problems and determining appropriate types and methods of intervention., • Conduct thorough psychosocial assessments on families., • Develop person-centered, strength-based case plans., • Assess family environment to determine potential or imminent threat to child permanency and stability., • Maintain up-to-date records of all aspects of case management and prepare reports and correspondence., • Travel to include transportation of children to parents/sponsor on rotation with other positions., • Perform other duties as requested by the assigned supervisor and or management. Supervisory Responsibilities: This job has no supervisory responsibilities. Competencies: To perform the job successfully, an individual should demonstrate the following. • Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures., • Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods., • Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills., • Dependability - Commits to doing the best job possible. Follow instructions. Keep commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions., • Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery., • Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations., • Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. Education/Experience: Bachelor's degree from four-year college or university; and one to two years related experience and/or training. Requirements: • Must be at least 21 years of age., • Must have a Driver License with a star that is REAL ID compliant, • Or - a Valid Driver License and a Passport, • Or - a REAL ID with star that is REAL ID compliant and Valid Driver License Language Ability: Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public. Mathematical Ability: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs. Reasoning Ability: Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: • Proficiency in general office software including MS Word, MS Excel, and MS Outlook Certificates and Licenses: • None Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must be able to occasionally lift and/or move up to 10 pounds. There are no specific vision abilities required by this job. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Benefits: • Medical, • Dental, • Vision, • 401 k, • 401 k matching, • Paid Time Off (PTO), • Paid Holidays, • Flexible Spending Account, • Life Insurance (Company Paid), • Voluntary Life Insurance (Employee Paid), • Employee Assistance Program, • Employee Wellness Day(s)

Job Description As a Licensed Behavioral Health Care Manager (BHCM) at Heritage Health Network, you will play a critical role in addressing the behavioral health needs of our members through the Enhanced Care Management (ECM) program. This role focuses on delivering culturally sensitive and empathetic care while managing behavioral health services, coordinating with interdisciplinary teams, and ensuring the integration of behavioral health with other medical and social services. This role combines remote work, in-office responsibilities, and field engagements, with work arrangements tailored to meet program and member needs. Requirements Key Responsibilities: * Behavioral Health Assessments: Conduct comprehensive assessments to identify behavioral health/psychosocial needs and develop individualized care plans. * Leadership and Supervision: Oversee clinical operations and manage ECM team members, ensuring staff compliance with regulatory standards. * Clinical Direction: Provide strategic leadership for clinical services, guiding clinical managers and interdisciplinary care teams. * Individual and Family Care: Deliver individual, family, and group therapy sessions, as well as workshops and support groups for members and their families. * Documentation and Compliance: Maintain accurate and confidential records of all encounters in electronic health records (EHR), adhering to confidentiality standards. * Community Outreach: Engage in community outreach, providing presentations and participating in health education initiatives. * Resource Liaison: Serve as a key liaison between members, their families, and external behavioral health resources. * Care Management and Monitoring: Provide ongoing management of behavioral health conditions, including crisis intervention, counseling, and regular progress evaluations. Qualifications: * Education: Must have a Master's degree and current licensure (LCSW, LMFT, LPCC, or Psychologist) in the state of California. * Experience: Minimum 1 year of experience providing direct behavioral health care services. * Skills: Strong interpersonal, communication, and documentation skills; ability to work effectively with diverse populations. * Knowledge: In-depth knowledge of behavioral health care practices, Medi-Cal regulations, and various behavioral health interventions (e.g., for Depression, Anxiety, Trauma, SUD). * Commitment: Deep understanding of health disparities affecting vulnerable populations and a commitment to providing culturally competent care. * Mobility: Willingness to travel within Los Angeles county for home visits and community engagement. * Bilingual Skills: Preferred to effectively communicate and serve our diverse member populations. Benefits * Health Insurance: Eligible for medical, dental, and vision insurance from the first of the month following or coinciding with your start date. * Paid Time Off: Sick time, paid holidays, and vacation time to support work-life balance. * Compensation and Incentives: Competitive salary with annual merit increases and quarterly bonus opportunities. * Flexibility: Work-from-home options several days a week. * Professional Growth: Opportunities for career advancement and continued professional development. Heritage Health Network offers a supportive community and opportunities for professional growth, aiming to enhance both patient and employee experiences. Join us in making a lasting impact on community health.

Job Description Community Health Worker/Promotor(a) de Salud at Zócalo Health Work from Home (Riverside) (Full Time) Compensation: $29.00 - $31.00 per hour About Us Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life. Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings. We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve. We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve. Role Description Our care model is designed to meet members wherever they are—whether in their homes, online or in their community. Community Health Workers are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving patient engagement and access to care. Zócalo Health is looking for a Community Health Worker to work directly with our patients to help them navigate their health and social needs. You will work with an assigned panel of members dealing with unmet social needs and numerous health conditions. You will educate patients on disease prevention and healthy behaviors, coordinate comprehensive care by scheduling appointments and facilitating follow-ups, and address social determinants of health by connecting patients with essential community resources. Your work enhances patient advocacy and satisfaction and reduces healthcare costs by preventing unnecessary hospital visits. You will also help organize community events and gather valuable health data, ensuring our care model is responsive to the community's needs, promoting overall health equity and better outcomes for our members. This position reports to the Community Health Worker Manager. You will work primarily in your community, with some work-from-home responsibilities. The Community Health Worker will contribute in the following ways: • Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients., • Conduct outreach (virtually and in-person) to patients scheduled for appointments and complete initial intake., • Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing., • Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs, including care planning development, referral to community resources, coaching, and graduation planning., • Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex patient needs., • Document all patient and care team interactions across multiple systems and tools., • Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations., • Provide culturally and linguistically appropriate health education and information., • Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care., • Support individualized goal setting using motivational interviewing., • Conduct individual social needs assessments., • Provide social support by listening to patient concerns and referring to appropriate support resources., • Attend and participate in community events as a Zócalo Health representative., • Coordinate internal clinical services. Qualifications Language/Culture • Fluency (verbal and written) in English and Spanish., • Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR-, • 1-3 years healthcare experience or healthcare navigation within the community., • 2 - 5 years of community work, advocacy, engagement, or organizing., • Previous working experience in related jobs (health promotion, project coordination, social research, administration)., • Familiarity with Google workspace. (preferred), • Past experience documenting in an EHR. (preferred), • Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks., • Team player who builds effective working relationships., • Ability to train others., • Well-known in and have strong ties to the local Latino community. (preferred), • Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated., • Willing to travel to support community events and in person patient appointments., • Have reliable sources of transportation. Benefits & Perks • Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company, • Comprehensive benefits (medical/dental/vision), • Generous home office stipend, • Competitive compensation, • Generous PTO policy including 6 paid holidays. You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description Community Health Worker Team Manager at Zócalo Health WFH (Must reside in Riverside CA) Work Schedule: Monday - Friday, 9:00AM - 5:00PM #communityhealth #healthequity #latinohealth #healthcare About Us Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life. Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings. We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve. We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve. About Our Team Our care model is designed to meet members wherever they are—whether in their homes, their communities, or our care hubs. As part of our team, you will go above and beyond to support the teams that engage with Zócalo Health members in a non-judgmental, respectful, and empathetic manner. Your role will be to ensure our patient facing teams are fully supported to provide excellence in care to our members. Responsibilities Supervision and Team Management: • Ongoing monitoring and evaluation of team skills, supplemented with continued education and training;, • Developing and implementing tools to document performance;, • Ensuring team members are timely in attendance and job functions;, • Monitoring and assessing progress on program goals;, • Troubleshooting blockers/issues and escalating to leadership, when appropriate, • Ensuring timely and complete documentation of PdS activities;, • Implementing quality assurance measures;, • Continuous assessment of performance against targets Program & Event Coordination: • Serving as a stakeholder in any changes to program model;, • Assisting in administrative activities to support community events Team Support & Additional functions: • Support direct reports to administer assessments, identify needs and make appropriate referrals, • Facilitate case conferencing with the team to discuss client cases and provide mutual support, • Be available on an 'on-call' basis to consult with the team, • Assure quality service delivery and oversee operational data collection and reporting, • Bachelor's Degree or equivalent related experience in the social services field, • 3+ years in any healthcare setting, • Experience working with Medicaid/Medicare, • 2+ years experience as a CHW/PdS or a similar position, • 2+ years experience as a supervisor to frontline staff, • Experience working directly with patients, physicians, physician office staff, healthcare team, etc., • Experience with coordinating care, advocating, or navigating on behalf of patients., • Ability to provide leadership, make difficult decisions, and be consistent and calm during challenging situations, • Skills in supervising, counseling, teaching, and motivating staff, including team building, • Proactive learner that feels comfortable in different environments, • Passion for and dedication to working with community members, • Service-minded and customer service focused, • Must demonstrate excellent written, verbal and interpersonal communication skills, including exceptional listening skills, • Computer proficiency and strong computer literacy, • Able to follow all HIPAA rules by maintaining confidentiality and security of sensitive information, • Fluent in English & Spanish (verbal and written), • Have a passion for working within your community Benefits & Perks • Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company, • Comprehensive benefits (medical/dental/vision), • Generous home office stipend including all-expense paid team offsites (quarterly)., • Competitive compensation, • Generous PTO policy including 6 paid holidays. You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description INTRODUCTION: Central Neighborhood Health Foundation is a Federally Qualified Healthcare Center committed to the Triple Aim as described by the Institute for Healthcare Improvement. Improving the US Health Care System requires simultaneous pursuit of three aims: 1) improving the experience of care, 2) improving the health of populations, and 3) reducing per capita costs of health care. Preconditions for this include the enrollment of an identified population, a commitment to universality for its members, and the existence of an organization (an "integrator") that accepts responsibility for all three aims for that population. SUMMARY: The Enhanced Care Management program provides a whole-person approach to care that addresses the clinical and non-clinical circumstances of high-need members enrolled in Medi-Cal managed care. The Lead Care Manager will work with leadership, providers, and managed care to determine the needs of high acuity, vulnerable patients. This will include providing basic housing assistance, patient-tailored intensive case-management, developing a care/service plan; provide linkages to medical, psychiatric, social, educational, and other services as needed. The Lead Care Manager will also work with the Community Supports Program staff to provide team-based, patient-centered care management for homeless and at-risk of homelessness patients. The goal of the ECM program is to effectively manage high utilizers and homeless patients during their continued care to ensure that their medical and psychosocial needs are met and to minimize the likelihood of preventable hospital admissions and emergency department utilization. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Conducts initial screening, assessments, and reassessments to determine the continued needs of the client., • Conducts outreach, enrollment, monthly reporting, and accurate completion of comprehensive risk assessments and care plans., • Conducts proper intake steps such as patient data collection, eligibility, program enrollment, care plan development, and assessment of needs., • Works with leadership, providers, and managed care to develop and implement patient-focused care plans for clients with chronic conditions., • Provides direct care management services to ECM participants in their assigned case load in line with ECM guidelines and recommended services., • Conducts regular reviews of patient’s chart to ensure quality services are provided and documented by Lead Care Managers consistently and accurately., • Responds to patient inquiries and refers members to other departments, social services, or support services as needed., • Works with the Housing Navigation team to ensure enrolled patients, who are experiencing homelessness or are at risk of homelessness, receive proper services., • Performs other related duties as assigned QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: • Bachelor’s degree preferred., • Three years of experience in the health care, case management, or related field., • Ability to communicate effectively in both written and verbal form to patients, the public, medical staff, and physicians., • Excellent counseling skills and ability to relate to multi-ethnic community and varied income levels., • Strong interpersonal skills to establish productive working relationships with a multidisciplinary team and support services., • Ability to work independently, collaboratively, and possess strong time management skills., • Knowledge of the Care Process and ability to apply all steps., • Knowledge of insurance coverage and the insurance eligibility process., • Knowledge of the functions and services of local community health agencies and community organizations. Described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Variations in conditions may occur under certain circumstances. CONFIDENTIALITY Maintains patient, employee, and Foundation confidentiality at all times, discussing patient or employee business only with appropriate parties who have a bona fide need to know; and communicating only the minimum amount of information necessary with respect to protected health information (PHI) as defined by the Health Insurance Portability and Accounting Act of 1996 (HIPAA). Monday - Friday, 8:00 am-4:30 pm