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  • Area Manager
    Area Manager
    hace 1 hora
    $90000–$95000 anual
    Jornada completa
    Moonachie

    Job Title: Area Manager Reports to: Director of Operations WHY PARIS BAGUETTE? With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who leads with heart, thrives in a community-driven environment, and is ready to support franchise owners in building thriving café businesses, we invite you to join our growing team. Our values shape every interaction: • Have Heart: Take pride in every product and teammate, • Spread Joy: Make each guest's moment feel magical through our delicious baked goods, • Nourish Community: Help create the place guests—and staff—love to return to, • Rise to the Occasion: Lead the team to exceed every expectation WHAT WE ARE HUNGRY FOR As Area Manager, you play a critical role in supporting the success of franchise cafés within your market. You serve as a trusted advisor to franchise owners and their General Managers with coaching, guiding, and helping them understand and implement brand standards, operational best practices, and guest experience expectations. You drive performance by sharing insights, identifying opportunities, and reinforcing the systems and tools that help franchisees improve profitability, guest satisfaction, product quality, and operational consistency. This role supports franchisees in operating successful bakery cafés, not by managing their employees, but by equipping owners and operators with the knowledge, resources, and expertise needed to excel. WHAT YOU WILL DO Operational Support & Brand Standards • Serve as the primary operational resource for franchisees within the assigned market, helping them interpret and apply Paris Baguette standards., • Conduct regular café visits to assess product quality, brand execution, guest experience, cleanliness, café upkeep, and overall operational performance., • Provide guidance to franchisees on action plans that address operational gaps, opportunities, or compliance issues., • Assist franchisees in understanding product handling, food safety standards, sanitation protocols, and café maintenance expectations. Coaching & Performance Insights • Educate franchise owners and GMs on operational best practices, business tools, and systems that support café efficiency and financial performance., • Share data insights and dashboards to help franchisees monitor P&L drivers, inventory controls, labor forecasting, waste management, and sales opportunities., • Offer coaching, not direction, on how to build strong café-level leadership routines and consistent guest service culture. Training & Development Support • Identify common training needs across franchise locations and collaborate with the Training and Development department to support delivery of resources, workshops, or refresher programs., • Ensure franchise owners and GMs are aware of available training tools, curriculum, and onboarding guides. Guest Experience & Community Engagement • Monitor guest sentiment across assigned cafés and help franchise owners use feedback to improve consistency and service quality., • Support franchisees in developing local café-level guest engagement activities that maintain brand standards., • Provide guidance on managing guest complaints and executing recovery plans. Business Planning & Market Growth • Assist franchise owners in reviewing business performance trends and identifying opportunities to enhance sales, traffic, and profitability., • Support franchisees in developing and executing localized marketing plans aligned with regional strategies and brand direction., • Share best practices across cafés to help owners learn from each other. Compliance Support • Reinforce adherence to brand standards, food safety guidelines, and regulatory requirements through education and regular café evaluations., • Provide franchise owners with resources and direction to support corrective actions where needed. Partnership & Communication • Maintain strong, trust-based relationships with franchise owners, acting as their primary touchpoint for operational guidance., • Collaborate internally with cross-functional teams (Training, Marketing, Production, QC, Development, etc.) to ensure franchisees receive the support they need., • Support franchisees during new café openings, remodels, equipment installations, and other key operational milestones. Other • Ability to work varying schedules including weekends, holidays, and extended hours as business needs require., • Other responsibilities as assigned that support franchisee success and brand consistency. * WHAT YOU NEED TO HAVE • Bachelor's degree preferred; equivalent experience considered., • At least 1–3 years of progressive experience in franchise operations, multi-unit retail, hospitality, or restaurant management., • At least 1–3 years of supervisory or multi-unit experience., • Strong understanding of café/restaurant operations, product quality standards, and guest experience fundamentals., • Experience with POS systems; Toast experience is a plus., • Solid grasp of inventory planning, waste control, and basic P&L understanding., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & coaching operators with direct authority., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current market of locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Case Manager
    Case Manager
    hace 4 días
    Jornada completa
    Manhattan, New York

    Job Summary: We are seeking a compassionate and organized Case Manager to support clients by assessing their needs, coordinating services, and helping them achieve personal, social, or healthcare-related goals. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to providing quality client care. Key Responsibilities: Conduct client assessments to identify needs, goals, and available resources. Develop, implement, and monitor individualized service or care plans. Coordinate services with healthcare providers, social service agencies, community organizations, and other stakeholders. Maintain accurate and confidential client records and documentation. Monitor client progress and adjust service plans as needed. Advocate for clients to ensure access to appropriate services and resources. Provide crisis intervention and support when necessary. Educate clients and families about available programs, benefits, and community resources. Ensure compliance with organizational policies, regulations, and ethical standards. Prepare reports and participate in team meetings and case reviews. Requirements: Bachelor's degree in Social Work, Psychology, Human Services, Nursing, or a related field (preferred). Previous experience in case management, social services, healthcare, or a related role is preferred. Strong interpersonal, communication, and organizational skills. Ability to manage multiple cases and prioritize tasks effectively. Knowledge of community resources and support services. Proficiency with electronic record-keeping systems and Microsoft Office applications. Ability to maintain confidentiality and professional boundaries. Preferred Qualifications: Case Management certification or relevant professional licensure. Experience working with diverse populations. Bilingual skills are a plus. Work Environment: Office, healthcare facility, community-based organization, or remote setting. May require local travel for client visits, meetings, or community outreach activities. Benefits: Competitive salary Health, dental, and vision insurance Paid time off and holidays Professional development opportunities Retirement savings plan

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  • District Manager
    District Manager
    hace 5 horas
    $100000–$110000 anual
    Jornada completa
    Moonachie

    Reports to: Director of Operations With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As District Manager you are responsible for maximizing the assigned district's revenue and cash flow growth by efficient use of people, processes and planning. You will be responsible for the execution of an obsessive guest experience that continually exceeds guest expectations. The ideal candidate will provide leadership and vision to their District management staff in our vision to re-establish the neighborhood bakery café as the heart of the community around the world. KNOWLEDGE AND RESPONSIBILITIES • Support strategic planning, implementation and follow up initiatives amongst the team of managers in their market., • Responsible for the primary focus on corporate café operations and all aspects of corporate talent, including talent acquisition, retention and development, where applicable., • Offer guidance and mentorship to other members of the operations team in their respective market - when / where applicable., • Identifies the training needs of cafe managers and works in conjunction with training team to execute applicable training., • Facilitates one-on-one or classroom training as appropriate and needed with franchisee teams., • Creates a mentoring and supportive environment focused on continuous development of teams., • Supports franchisee owners and their GMs to ensure they have processes and procedures to manage performance, like skills evaluations and assessments and performance management, • Also support owners and GMs to ensure they are knowledgeable and aware of the training and development curriculum to ensure their teams have the training necessary to do their jobs to the best of their abilities., • Continually inspects the Region/District's Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level., • Proactively meets or exceeds guest experiences; deals promptly with complaints received and puts action plans into place to address service gaps., • Consistent with the Region/Districts plan, ensures cafe managers have specific, focused and well-executed sales and marketing plans. Evaluates cafe financial progress and performance and helps to develop action plans accordingly., • Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation., • Ensures that policies and procedures are in compliance with organization's policies and with all local and state regulations., • Utilizes preventive maintenance programs to maintain cafe facilities., • Ability to work varying shifts, weekends and holidays, as well as extended workdays to support business needs., • Other duties may be assigned. WHAT YOU NEED TO HAVE • Bachelor's degree and 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue are required., • At least 3 to 5 years of progressive management experience managing teams., • Relevant experience or equivalent combination of education and experience is also acceptable., • Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred., • Strong Inventory Planning and Management skills required., • P&L capability and sales/marketing skills and abilities., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Director of Operations Innovation
    Director of Operations Innovation
    hace 6 días
    $130000–$180000 anual
    Jornada completa
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Director of Operations Innovation, based out of New York City. This is a great opportunity for a highly experienced individual to work with the greater retail operations team at Van Leeuwen Ice Cream as the company embarks on its next stage of growth. The ideal candidate is someone who is passionate about operations, a strong and effective communicator, highly analytical, and can thrive in a fast-paced environment (and loves ice cream!). As an Operations Innovation Director, you are the voice and representative of our scoop shops at Headquarters and are responsible for driving flawless operations execution. You will be responsible for simplifying, streamlining, and enhancing store processes, systems, and technology, while ensuring that we continue to innovate and improve. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. Job Responsibilities • OPERATIONS INNOVATION, • Identify and implement innovation opportunities, • Build testing protocols and lead testing of new operational processes, • Work with Learning + Development Team to implement output of innovation work into stores, • FOUNDATIONAL OPERATIONS, • Create and maintain all store processes, systems, and standards, • Build tools to support store execution, • Oversee all store technology, • Conduct operational analysis to optimize store operations, • Develop and maintain all store communication channels, • CHANGE MANAGEMENT, • Define field priorities and lead organization through thoughtful and streamlined roll-out processes that deliver simple, prescriptive content to the field, • Drive field prioritization based on partnership with our field leadership, • Lead efforts to roll-out new products, systems, and processes across our storew, • NEW STORE OPENINGS, • Support new scoop shop openings from inception to completion, • Build and drive the new store opening launch calendar, • Coordinate efforts both internally and externally to ensure smooth store openings, • Drive a culture of continuous improvement within the new store opening processes, evaluating the successes and opportunities of each project Job Requirements • 6+ years professional experience in an operations, strategy, or consulting role (preferably in the food/retail space, but not required), • You are an enthusiastic problem solver, who enjoys diving into operational complexities to evaluate business needs and test potential solutions, • You have a strong instinct and passion for operations and people, • You have an enthusiasm for thinking differently, tackling complex problems, and identifying new ways of doing things, • Strong ability to make a business case and influence decision making, leveraging data, analytics, presentations, etc., • Experience leveraging systems and data to drive business needs, • Ability to work evenings and weekends as required, • Ability to travel as required (up to 50% of time, depending on season), • Ability to work in the field as required, • Proficiency in MS Office and Google-suite tools, • Excellent communication and problem-solving skills, • Excellent organizational skills, • Ability to multitask, • Strong attention to detail, • Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines Compensation + Benefits $130,000 - $180,000 annual compensation depending on experience, paid weekly Eligible for annual 20% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Paid one month sabbatical (eligible after 4 years of continued employment), • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $130,000---$180,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Paralegal- 6 Years of Law firm experience
    Paralegal- 6 Years of Law firm experience
    hace 1 mes
    Jornada completa
    Sunnyside, Queens

    Paralegal My client is seeking a Paralegal to provide organizational and practice specific assistance to attorneys in preparing cases from onset through post-trial. The person in this role will be expected to be physically present in the Firm’s New York or San Francisco office at least three or four days per week, with more on-site support required during pretrial and trial phases. MANDATORY REQUIREMENTS: 6 years of paralegal experience, litigation experience, trial experience Location: Oakland, California. For a law firm Responsibilities:  Facilitate and coordinate logistics during negotiations, arbitrations, trials, and settlement discussions; create trial and witness notebooks, identify and organize exhibits, coordinate witness schedules, maintain trial calendars, set up trial spaces, and travel for trial as needed.  Organize and prepare pleadings and discovery documents and support litigation by reviewing, finalizing, and compiling documents.  Assist and manage the discovery process, prepare for depositions, and prepare for expert discovery.  Speak with clients and potential clients to pursue investigations and facilitate case administration.  Assist in case investigations and development by conducting factual and legal research.  Draft, proofread, and format routine correspondence and litigation documents and conforming to applicable rules of federal court, state courts, administrative agencies, and arbitration forums.  Perform and oversee cite-checking, Shepardize case law, confirm case quotes, and proofread briefs and other legal documents.  Maintain electronic case files and manage large document discovery databases.  Interact and liaise with clients and vendors.  Train more junior members of the Litigation Operations team.  Assist with administrative tasks and ad hoc assignments for attorneys.  Proactively assume other duties as necessary. k Qualifications: The successful candidate will have a combination of employment, educational, and life experience that demonstrates the qualities and skills below:  Education and Experience: You have a minimum of 5 years of experience as a paralegal or case manager at a law firm. You have a strong familiarity with federal and state court litigation procedures and experience with trial technology (e.g., CaseMap, TextMap, Sanction). You have a proven track record of supporting attorneys in all aspects of litigation in a highly collaborative environment. Paralegal certification or equivalent preferred.  Leadership: You have experience building, mentoring, and developing a team and cultivating a respectful work environment. You lead by example.  Clear Communication and Attention to Detail: You express yourself clearly and concisely, always highlighting the most important information. You proactively communicate the status of your work and share updates with colleagues when necessary. You ensure that your work is mistake free.  Confidentiality: You must be able to adhere to Firm policies regarding the protection of confidential data and demonstrate sensitivity to (and good judgment in connection with) confidential attorney, personnel, and Firm matters.  Flexibility and Organization: You are versatile and able to respond quickly and positively to shifting demands and opportunities. You are comfortable in an environment where your responsibilities may vary from day to day. You demonstrate a “no job too big, no job too small” attitude, and take a collaborative, team-focused approach to rejuggling priorities and contributing to Firm tasks. You are comfortable balancing tasks of varying levels of urgency and complexity and work well under pressure with tight deadlines.  Ownership, Initiative, and Teamwork: You take ownership of your projects and follow through on their completion. You proactively anticipate, communicate, and work to independently resolve obstacles you encounter in your work. You possess a strong client- service orientation and ability to work well individually and as part of a team.  Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.  Mission Orientation: You are enthusiastic and passionate about our commitment to advocating for employee rights. You want to work in an organization where the commitment to DE&I is about more than a statement, and k to know that your work is part of ongoing efforts towards progress. You thrive when your work is connected to purpose. Compensation: An attractive compensation package (tailored to experience), with target base compensation range of $40.00 to $44.00 per hour (non-exempt, annualizing to $85,000 to $93,000 per year based on 40 hours of work per week, and overtime- eligible). This includes a robust benefits package including healthcare benefits.

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  • Family Child Care Network Educational Specialist
    Family Child Care Network Educational Specialist
    hace 2 meses
    Jornada completa
    West Bronx, The Bronx

    MARC Academy and Department of Education (DOE) view family childcare as a respected and valued profession within the early care and education system in New York City. We seek to support and enhance the existing strengths of family childcare as birth-4 programs that promote continuous and responsive relationships, strengthen early learning skills, build resilience, and lay the foundation for all future learning. The primary role of the Education Specialist/Coach is to build strengths-based relationships with affiliated providers to support them as needed and, in particular, with implementing high quality play-based instruction. Responsibilities: ● Collaborate with the FCC Education Director, FCC Family Support Worker, and FCC Monitors to meet the needs of all children and families. ● Provide twice monthly strength-based practice-based coaching to a cohort of affiliated providers as they implement a mixed-age curriculum. ● Adapt and provide guidance to affiliated providers on the implementation of an evidence-based curriculum for mixed-age group settings that meets the individual needs of all children. ● Review and adapt appropriate curriculum supports and documents with affiliated providers that foster hands-on developmentally appropriate and relationship-based interactions with all children. ● Assist affiliated providers gathering observations of children and entering child assessment data in a timely manner and support its use for curriculum and lesson planning. ● Document all coaching sessions aligned with the DOE’s Early Childhood Framework for Quality (EFQ). ● Assist in ongoing outreach, enrollment, and all other administrative tasks. ● Support FCC Education Director in coordinating all required professional learning days –ongoing. ● Maintain relationships with community partners who provide mental health, special needs, and other support services for all affiliated providers and families. ● Create and regularly update Community Partner Resource Guide within FCC Network. ● Participate in twice-monthly FCC Network staff meetings to connect about individual providers, families, and coordinate all services. ● Participate in Network staff professional learning sessions delivered. ● Other tasks as assigned by FCC Education Director/FCC Director. ● Travel within FCC Network catchment area is REQUIRED Skills: ● Time management skills are essential Ability to multitask Must be a team player * Must be flexible with changing schedules and priorities. Must be organized/able to juggle multiple projects at once Skilled Communicator Appreciation for the unique needs of all providers and families. Qualifications ● BA/BS in early childhood or infant/toddler studies (required) ● Experience teaching children under six (required) ● Experience working in family childcare and/or with infants and toddlers (preferred)

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  • Family Child Care Network Education Director
    Family Child Care Network Education Director
    hace 2 meses
    Jornada completa
    West Bronx, The Bronx

    [Network Name] and Department of Education (DOE) view family child care as a respected and valued profession within the early care and education system in New York City. We seek to support and enhance the existing strengths of family child care as birth-4 programs that promote continuous and responsive relationships, strengthen early learning skills, build resilience, and lay the foundation for all future learning. The primary role of the Education Director is to oversee all of the Network educational services for families and affiliated providers. Responsibilities: ● Oversee all educational services in affiliated Family Child Care (FCC) settings to ensure compliance with Department of Education and the Office of Children and Family Services (OCFS). ● Supervise the work of all FCCN education staff (e.g. Educational Specialist and Family Worker). ● Develop, adapt, and provide guidance to affiliated providers on the implementation of an evidence-based curriculum for mixed-age group settings that meets the individual needs of all children. ● Create, review, and adapt appropriate curriculum supports that foster hands-on developmentally appropriate and relationship-based interactions with all children by affiliated providers. ● Provide strength-based coaching visits to all affiliated providers to ensure adherence to curriculum guidelines and implementation. ● Ensure that all affiliated provider home visits are documented in a timely manner and are aligned with the DOE’s Early Childhood Framework for Quality (EFQ). ● Ensure education staff have the knowledge and skills to assist affiliated providers in entering child assessment data in a timely manner and support its use for curriculum and lesson planning. ● Coordinate and implement all required professional learning days throughout the year in partnership with the Department of Education for all affiliated providers and education staff. ● Participate in Network staff professional learning sessions delivered by the Department of Education. ● Support all providers who are working toward the completion of a CDA certification or other higher early childhood education degree. ● Facilitate twice monthly Network staff meetings to connect about individual providers, families, and coordinate all services. ● Provide consistent and timely reflective supervision to education staff to ensure their ability to engage affiliated providers in practice-based coaching using a strength-based approach. ● Oversee and ensure the timely documentation of all coaching sessions. ● Support the FCC Network Director in all recruitment, enrollment, payment, and other administrative tasks in support of all affiliated providers. ● Maintain relationships with community partners who provide mental health, special needs, and other support services for all affiliated providers and families. ● Other special projects as they arise. Skills: ● Willingness to travel within FCC Network catchment area. ● Time management skills are essential. ● Ability to multitask ● Must be a team player ● Appreciation for the unique needs of the family child care community. Qualifications: ● MSED in Early Childhood Education (required) ● Teacher certification in the early childhood or childhood grades (required) ● Experience working in family child care and/or with infants and toddlers (preferred)

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