Experience manager jobs in Buffalo, New York - Page 11Crear alertas

Direct experience working as a product manager at a company with a web-based product where the company's technology is the product. For our Product & Technology team, we are looking for an experienced Product Manager. Translate a deep knowledge of Xometry's business and customer needs into a product

Oversee accounts payable processing for Property Management and Utilities. Report to Manager, Accounts Payable Property Management. At least five years' experience in all aspects of accounts payable.

The Manager, Warehouse will ensure a warehouse culture focused on people, safety, service, and cost through meaningful engagements with warehouse associates, best in-class service to customers, and safe and profitable operations. They will use their experience in warehouse operations to manage perso

Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. You will ensure that your store meets or excee

To Be Considered For The Quality Audits And Systems Manager, Here's What You'll Need To Bring With You:. Minimum of 7 years of experience in Quality Systems, Internal Auditing, or Compliance within a multi-site organization. As A Quality And Systems Manager, You Will:.

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and food quality are maintained, and managing the staff to provide an exceptional dining experience for guests.

Commercial Lending Operations Manager/h2pManages assigned teams within one or more functional areas of Commercial Lending Operations. Education and Experience Required:/h3pA combined minimum of 7 years higher education and relevant work experience, inclusive of a minimum of 2 years work leadership a

Partners with the store manager to recruit, train, coach, develop and supervise all crew members. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Minimum 2 years of management experience.

Job Description We are seeking an experienced Dispatch Director to lead and optimize the operations of our field labor, equipment, tools, warehouse, and trucking functions. This role is critical to ensuring seamless daily operations, efficient resource allocation, and strong coordination across multiple departments. The Dispatch Director will provide strategic leadership to the dispatch team, driving process improvements, minimizing downtime, and supporting project success throughout the organization. Key ResponsibilitiesStrategic Leadership & Oversight * Lead the Dispatch Department, including Field Labor, Warehouse/Tool Room, Equipment, Mechanics, and Transportation/Trucking operations. * Develop and implement succession and backup plans for key roles. * Ensure departmental goals, operational milestones, and project needs are met. * Create and enhance departmental policies, procedures, and workflows to improve efficiency and reduce overhead costs. Personnel Management * Coach, train, and develop dispatch management staff. * Build and execute cross-training and department-wide training programs. * Provide daily oversight to the Labor Superintendent, Warehouse & Tool Room Manager, Heavy Haul Dispatcher, and Equipment Manager. * Review time sheets, maintain attendance records, and manage day-to-day personnel matters. * Ensure compliance with Company vehicle policies, DOT regulations, and accurate tracking of equipment and tools. * Arrange and coordinate backup support for key positions as needed. Financial Management * Develop and manage the department's annual budget. * Monitor performance against budget and support cost-control initiatives. * Ensure storage costs are properly allocated to jobs. * Oversee equipment and parts purchasing and approve department invoices. * Assist with invoicing when required. Equipment Management * Source new equipment and prepare capital expenditure requests. * Oversee periodic audits of company equipment and tool inventories. Administrative Responsibilities * Support compliance with Collective Bargaining Agreements (CBA), provide input for negotiations, and ensure team adherence to contract terms. * Maintain LENS system data for employees operating work-related vehicles. * Prepare reports on equipment maintenance needs, warehouse capacity, missing equipment, and other operational metrics. * Monitor Project Manager usage of the Equipment Dispatch System (EDS). * Utilize departmental software tools including Microsoft Office and ERP platforms such as Viewpoint. Miscellaneous Duties * Maintain professional communication with customers, contractors, and field personnel. * Uphold proper chain-of-command communication procedures. * Actively participate in company and departmental meetings. * Perform other related duties as assigned. QualificationsEducation & Experience * Bachelor's degree in Business Administration, Supply Chain, Construction Management, Operations, Logistics, or related field (or equivalent combination of experience). * 8–10 years of progressive experience in dispatch, logistics, construction, or industrial services. * Minimum 5 years of management or director-level leadership overseeing multiple operational areas. * Experience supervising diverse teams including union and non-union personnel. * Strong knowledge of logistics, labor coordination, and equipment management. * Solid understanding of budgeting, financial processes, and vendor management. * Familiarity with DOT, OSHA, and other applicable regulations. Skills & Abilities * Proficient in Microsoft Office Suite and ERP systems (Viewpoint or similar). * Strong analytical, organizational, and problem-solving skills. * Ability to develop and implement operational strategies and workflow improvements. * Excellent communication skills and ability to collaborate across all organizational levels. * Ability to perform basic to complex mathematical calculations. * Strong understanding of logistics, equipment maintenance, compliance, and inventory control. * Ability to thrive in a fast-paced, team-oriented environment. Physical Demands Office: * Regular office activities including extended keyboard use and tasks requiring close vision. Field/Shop: * May involve physically demanding tasks including lifting, climbing, stretching, and navigating non–handicap-accessible areas. Work Environment Office: * Standard office environment with moderate noise and comfortable conditions. Field/Shop: * Exposure to construction and plant work environments, which may include non-climate-controlled settings, dirt, difficult access, and inherent safety risks. Job Posted by ApplicantPro

Job DescriptionWorking Lead 2nd Shift (4:00pm-2:30am)Job Description Role Overview: GTI Energy is seeking a Welding Lead for a new facility in Goodyear, AZ. The Welding Lead is responsible for performing and carrying out the day-to-day responsibilities of their team in the welding division. This position is to serve as the subject matter expert on the work being performed on the team and is the first point of contact for the employees on the work they are assigned for the day. The Lead will directly interface with leadership members as to the status of projects at the end of each day, and effectively communicate any needs identified by their team. This position is based out of Goodyear, AZ and is in a climate controlled warehouse. Job Responsibilities: • Reviews, analyzes, modifies, and implements efficient and effective department processes, policies, and procedures., • Interfaces with QA manager to ensure highest degree of final quality and develop new and better quality methods., • Ensures approved manufacturing methodology is being followed., • Develops and communicates goals and key initiatives to improve plant performance and success., • Performs the physical work of the department, • Maintains knowledge of machine capacity and develops solutions for efficient utilization., • Ensures all safety rules and regulations are followed; investigates accidents in a timely, accurate, and complete manner., • Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations., • Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance., • Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions., • Two to four years related experience or equivalent., • Demonstrated proficiency in supervising and motivating direct reports, • Commitment to excellence and high standards, • Excellent written and oral communication skills, • Basic competence in direct reports duties and tasks, • Strong organizational, problem-solving, and analytical skills, • Ability to manage priorities and workflow, • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm, • Ability to work independently and as a member of various teams and committees, • Proven leadership skills, • Proven ability to handle multiple projects and meet deadlines, • Strong interpersonal skills., • Ability to deal effectively with a diversity of individuals at all organizational levels., • Good judgement with the ability to make timely and sound decisions, • Ability to understand any and all safety requirements and cautions, • Ability to perform the physical labor necessary, • Ability to effectively communicate with people at all levels and from various backgrounds.

Job Description Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. Qualifications and Job description • Position will report to Distribution Manager, • Job role will be considered a Supervisor in Training., • Work week will vary based on needs and staffing for the week. Typically (Sunday -Thursday), • Start time will vary based on job goals. Typically (6PM- 12AM), • Position will require employee to work nights and weekends, and occasionally Holidays. Rotation on Saturday’s scheduling Wegman’s, • CDL Class A driver’s license required., • 5 Years delivery experience preferred., • Strong understanding of Route logistics preferred., • Responsible to train new Driver candidates, training timeline for new Drivers a minimum of two weeks., • Responsible to conduct follow up training and corrective actions based on new Driver’s job performance., • Educate, and instruct new and current Drivers on proper methods to deliver UNC products., • Educate new Drivers on all aspects related to Customer ticket transactions and required paperwork accounting systems., • Educate new Driver trainees on how to interact with Customers., • Educate New Driver trainees on product Rotation., • Educate and teach trainees all expected job duties related to their assigned job or route., • Coordinator will introduce new hires to plant and cooler operations and provide key contact names and phone numbers for Management teams., • Coordinator is responsible to teach drivers and reinforce safe work practices., • Provides training to current drivers on an ongoing basis (requires on the job training with drivers while deliveries are made)., • Coordinator is required to train new and current drivers on best business practices related to the Dairy industry., • Coordinator must have advance knowledge and obey DOT law and regulations., • Coordinator will conduct random driver audits; this includes working with drivers while on their routes observing job performance and providing relevant feedback to the driver as to how they performed during delivery and suggest areas to improve., • Provide Route relief due to manpower shortages, vacations, or sickness., • Help with Overload deliveries if needed due to staffing shortages., • Learn key Daily Job duties of Distribution Manager and Route Supervisor., • Substitute for Management due to vacations or illness, • Responsible to run needed reports especially computer reports to support daily Distribution operations., • Coordinator will provide suggestions how to operate routes more effectively., • Coordinator will review with drivers’ proper Pre-trip and Post-trip truck inspection job duties., • Coordinator will assist in onboarding new drivers., • Responsible for developing Driver Route books for each route. Coordinator will be responsible to oversee and maintain accuracy for each route., • Route Coordinator will assist in developing weekly Route schedules and manpower needs with Route Supervisor. Route Coordinator will work with Distribution team to improve scheduling, • Coordinator must demonstrate ability to interact and cooperate with all Company Employees and departments., • Provide timely feedback to Distribution Manager regarding driver job performance., • Provide timely feedback to Distribution Manager regarding route logistics and areas to improve route efficiency., • The salary range listed for this position represents the good faith and reasonable minimum and maximum pay for this role at the time of posting. Actual compensation may vary based on factors including, but not limited to, experience, skills, training, knowledge, education, and overall qualifications. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Buffalo, NY (Hybrid 3 days onsite/2 days remote; required & no exceptions).Notes From Manager / Required Skills & Exp.Excel experience and OneSource Tax.

System Patient Experience Manager.Working as the System Patient Experience Manager, you are responsible for managing, coordinating, and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores including management of other Pati

A successful Construction Estimator/Project Manager should have: Proven experience in construction estimation and project management within the property industry. If you are looking for a challenging and rewarding role as a Construction Estimator/Project Manager in Buffalo, we encourage you to apply

Job DescriptionSalary: $20 - $22 hourly, depending on experience We are looking for our next Legal Assistant. What we do. Richmond Vona, LLC is a personal injury law firm located in Buffalo, NY, thats changing the game for both client and employee experience. Were setting a new standard in how personal injury law is practiced and delivered. Our mission is to provide a superior level of service to our clients through personal connection and continuous communication, while also creating a high potential, rewarding workplace for our dedicated team. Weve been recognized as one ofInc. 5000s Best Workplaces in Americaand named one of theFastest-Growing Private Companiesranking as the 4th fastest-growing law firm in the country. Locally, weve also been honored as aBuffalo Business First Best Places to Work. These awards reflect our commitment to building something different for both our clients and our people. This is a rare opportunity to be part of a different kind of law firm that values communication, precision, and people, and offers tremendous opportunity for professional growth and fulfillment. Who we are looking for. We are seeking a Legal Assistant who is excited to grow into a Case Manager role over the next six to twelve months. This position is designed as a development opportunity for someone who wants to build a long-term career in personal injury law with Richmond Vona. You will report to and sit alongside an experienced Case Manager and receive hands-on training, mentorship, and progressive responsibility. Depending on experience and readiness, you may begin as a floater supporting multiple cases or transitioning into managing a defined caseload as you grow into the role. We have an excellent team in place and are committed to ensuring that the new member aligns with our firms core values of Winning, Always Ready, Professionalism, Precision, High-Level Communication, Accountability, and Service. We are dedicated to providing our team with the support and resources they need to succeed. To be considered qualified, candidates should possess the following at a minimum: • A compassionate, team-oriented mindset with a genuine interest in helping injured clients., • The ability to work independently, think critically, ask thoughtful questions, and approach problems with curiosity., • Strong technological and organizational skills, a willingness to learn new systems and processes., • Clear and effective interpersonal and communication skills., • The ability to remain composed, adaptable, and accountable in a fast-paced professional environment., • At least one year of experience working in a professional office environment., • Prior experience as a legal assistant in plaintiffs personal injury or personal injury defense is helpful, but we are equally focused on aptitude, coachability, and long-term potential. We're looking for candidates excited about learning and growing with us as we build something new and different together. If you believe you exemplify our core values, we encourage you to apply, even if you don't meet the preferred experience or educational requirements. Key responsibilities include, but are not limited to: • Support Case Managers and Litigation Paralegals with day-to-day case work, documentation and follow-through., • Prepare case documents and forms using firm templates, ensuring accuracy and completeness prior to review., • Assist with obtaining and organizing case materials such as police reports, incident reports, medical records, FOIL requests, and other supporting documentation., • Review and notate medical records to understand treatment, timelines, and key facts relevant to the case., • Communicate with clients to gather information, provide updates, and help manage expectations., • Coordinate case-related tasks such as scheduling, correspondence, and follow-ups., • Handle routine insurance communications with appropriate oversight and escalate issues when necessary., • Learn and apply foundational personal injury concepts including insurance coverage, no-fault, and lost wage claims., • Take on increased responsibility over time with the goal of independently managing cases as a Case Manager. What we offer you thats different. • Compensation:Hourly rate of $20.00$22.00 per hour, based on experience and qualifications, with room for growth and regular performance reviews. Bonuses tied to firm profitability. Highly qualified candidates with directly relevant experience may be considered above the posted range., • Generous benefits:Includes 100% coverage of a single plan for medical and dental insurance, life insurance, as well as short-term and long-term supplemental disability. We also offer vision insurance, accident insurance, a 401(k) with firm contribution, weekly and monthly team awards and recognition, summer hours, free onsite parking, and abundant paid time off. Our benefits package is regularly re-evaluated and continues to grow as part of our mission to provide an exceptional experience for both clients and team members., • Career progression: This role is intentionally structured as a pathway into a Case Manager position. For high performing team members who demonstrate mastery of core responsibilities, sound judgment, and alignment with firm values, advancement typically occurs within 6 to 12 months. Growth is supported through hands on training, mentorship, and progressively increased responsibility. Advancement is performance based and not automatic., • Work hours:Generally, Monday through Friday, 9:00am5:00pm, with built-in flexibility and summer hours. After six months of successful performance, team members may be eligible for one remote workday per week, subject to role needs and manager approval., • Location:Beautiful newly renovated office space located downtown (parking available onsite, at no charge)., • Career opportunities:We are growing rapidly and joining us at this stage offers the opportunity to grow alongside the firm. As we expand, new roles and opportunities frequently arise. If youre eager to learn and take on new challenges, we will support and encourage your development., • Work culture:We are highly growth and team oriented, which means that although we believe in working hard together, we also prioritize celebrating that effort and progress. Weve built a beautiful, fun, and comfortable workspace for our staff to enjoy each day, and we have regular in-office and off-site team-building events and happy hours to ensure we are keeping it all in perspective., • Supportive onboarding and training:We provide a structured training program designed to help new hires settle in, feel confident, and gain independence in their role. You wont be left to figure things out alone our process is built to ensure you understand whats expected and feel comfortable asking questions as you learn. This is a unique, high-potential opportunity with a firm that values a positive, rewarding workplace culture. To be considered, please apply directly on our website at youll be prompted to upload your resume and cover letter as PDF documents. Applications submitted through LinkedIn, Indeed, or other platforms will not be reviewed.

Job Description Jenny Bour with Robert Half is working with a law firm that is looking for a dedicated Legal Billing Clerk to join the team! This Legal Billing Clerk role requires strong attention to detail, excellent organizational skills, and proficiency with accounting software and tools. The ideal Legal Billing candidate will thrive in a collaborative environment and have a passion for ensuring accuracy in financial processes. This role is a permanent position that offers a hybrid/remote schedule! Responsibilities: • Prepare and issue client invoices in collaboration with the Accounting Manager., • Address client inquiries regarding billing issues and payment statuses promptly and professionally., • Support the Accounting Manager with various tasks to ensure smooth operations within the department., • Maintain accurate and organized billing records for audits and internal reviews., • Assist in resolving discrepancies related to invoices or payments efficiently., • Utilize accounting software such as QuickBooks to manage billing functions effectively., • Generate and distribute billing statements to clients in a timely manner., • Collaborate with team members to streamline billing processes and improve efficiency., • Monitor and follow up on overdue payments to ensure timely collections., • Uphold confidentiality and accuracy in all financial transactions and communications., • At least 1 year of experience working in an accounting or billing department for legal, construction, engineering, or related industry., • Practical knowledge of QuickBooks or similar accounting software., • Associate's degree or higher in accounting, finance, or a related field is preferred., • Ability to manage multiple tasks effectively and perform well under pressure., • Strong interpersonal skills and the ability to work collaboratively within a team., • A detail-oriented mindset with a commitment to accuracy in financial processes. **For immediate and confidential consideration, please apply directly or send your resume to Jenny Bour via LinkedIn.

Job Description Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer focused. Here are some of the benefits we provide: • Paid Time Off & Holidays, • 401(k) with employer match, • Medical/Dental/Vision insurance, • Health Savings Account (HSA) and Flexible Spending Account (FSA), • HSA employer contribution, • Life and Disability insurance, • Wellness Program (participation incentives), • Employee Assistance Program, • Competitive pay What are we looking for • Bachelor's degree in Business, Marketing, Communications, or related field, required., • Five (5) years of experience in a marketing role, required., • Proficiency with marketing tools, including CRM and automation platforms., • Familiarity with sales enablement tools and Adobe products (Photoshop, InDesign, Illustrator); Adobe Creative Suite proficiency preferred., • Strong organizational and project management skills. Analytical and data-driven approach; demonstrated experience collecting and utilizing data to drive marketing initiatives., • Strategic thinking with ability to develop simple solutions to complex issues., • Excellent verbal and written communication skills; ability to collaborate effectively across cross-functional teams., • Strong initiative and ability to work independently as well as in a team environment., • Ability to adapt and remain flexible in a changing environment., • Strong customer service orientation., • Ability to multi-task, work under pressure, and meet deadlines., • Must be able to manage a large volume of work in a fast-paced, time-sensitive environment. Working with us Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training. Job Posted by ApplicantPro

Job DescriptionAs part of the Subway® Team, you as a Shift Manager will focus on six main things: • Providing an excellent guest experience, • Ensuring that great food is prepared & served, • Keeping our restaurants functional, clean and beautiful, • Controlling inventory, • Scheduling and supervising staff, • Cascading training to Sandwich Artists™ on existing and new responsibilities, • Scheduling and supervising staff, • Practicing inventory control standards, • Ensuring equipment is in proper working order during shift, • Brand partnership discounts, • Scholarship Opportunities, • Opportunity to earn University course credits ESSENTIAL FUNCTIONSCommunication and organizational skills Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Job Description Start your Jet's career! We're looking for motivated, hardworking individuals who want to learn and grow with the company! The assistant manager functions as the manager when a manager is not present, and assists the manager in performing the manager's duties when the manager is present. If you're a team player that can work in a fast-paced environment, we're looking for you! Our Perks: -same day pay available I • Overtime pay available after 40 hours, • Part-time and full-time positions available, • Day or evening shifts available, • Paid weekly, • No college degree required, • Employee discounts, • Subject to raises and promotions within the company, • Enrolled in our bonus program after 90 days of employment Required Skills/Experience: • Must be at least 18 years old, • High school diploma or GED, • Must be polite, reliable, patient, hard-working and ethical, • Pizza experience is a plus (but not required), • Excellent communication skills, • Exceptional customer service skills, • Food handler's certification is preferred, • Problem-solving skills are a must! Responsibilities also include: • Opening and closing duties, • Create and manage employee schedules, • Resolve customer complaints quickly and professionally, • Oversee the work of all staff members and manage labor, • Take orders and process payment, • Assist with training and mentoring new employees, • Assist with profit and loss management by following cash control/security procedures, • Maintain inventory With the exception of the company-owned Jet's Pizza® locations that are located in Michigan, Illinois, Florida, North Carolina, Kentucky, Texas, New York, and Colorado, all other Jet's Pizza locations are independently owned and operated by franchisees. This means that the franchisor Jet's America, Inc. has no involvement in running the daily operations of the franchisee, nor does the franchisor have any control or authority over the hiring, firing, wages, hours or terms and conditions of employment of the franchisee's employees. The independent franchisee controls all of those topics and makes decisions regarding them without the involvement of the franchisor. Franchisees are small business owners who are the sole employers for their own Jet's Pizza locations and are solely responsible for compliance with all applicable laws, including employment laws. Jet's America, Inc. is the franchisor of the Jet's Pizza chain. As the franchisor it will not be involved with the employment policies and practices at franchised locations or with establishing the terms and conditions of any employment relationship with individuals applying to or hired at franchised locations.

Job Description We are searching for friendly and energetic full-time Shift Supervisors at our location 1060 Wherle Dr in Williamsville, NY for mornings (5am-2pm) to ensure that all restaurant operations run smoothly. Your responsibilities will include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining a clean, well-run restaurant. To be successful as a Shift Supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Shift Supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. Summary/Objective: Reporting to the Restaurant Manager(s) is responsible for managing restaurant shift operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing hourly employees, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. Job Description The following job description generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Minimum Job Entry Requirements: • High school diploma or GED (must be at least 18 years of age), • Minimum of 3 months previous food service management experience, • ServSafe Manager Certified, • Strong problem-solving, organization, and time management skills, • Excellent knowledge of Tim Hortons products and procedures, • Action and results-oriented mindset, • Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening, • Excellent communication skills (written, verbal, composure) Responsibilities & Tasks: Customer Service: • Lead by example in demonstrating and reinforcing positive customer service behaviors, • Respond to customer service complaints, resolving problems, and turning negative situations into positive ones, • Assist in scheduling staff breaks and tasks to maintain high Tim Hortons standards throughout the day, • Pre-screen and interview employees to fill various openings, • Support the restaurant's training program and ensure employees have the necessary tools and support, • Stay updated on health and safety regulations and employment legislation, • Provide ongoing performance feedback to management about any issues with operations. Driving Sales: • Ensure proper merchandising of products, • Promote the principles of REV standards, • Evaluate and focus on areas requiring greater performance from employees Operational Analysis: • Maintain a productive and safe work environment, following all company operating, food safety, security, health andsafety, and employment standards, • Monitor food flow and equipment maintenance to serve safe food to customers, • Stay informed of new information through available resources, • Monitor and promptly respond to company email messages Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items oversee and train hourly employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate office equipment and cash register system requiring repetitive hand movement and fine coordination including use of a computer keyboard and electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. For full-time position, Shift Supervisors are expected to work a minimum of 37.5 hours per week. The maximum number of hours is generally 40, unless over-time is approved by a District Supervisor. For part-time positions, Shift Supervisors are expected to work a minimum of 16 hours per week and a maximum of 39 hours per week. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description We are searching for friendly and energetic full-time Shift Supervisors at our locations in Williamsville, NY for mornings (6am-2pm) & afternoons (1pm-9pm) to ensure that all restaurant operations run smoothly. Your responsibilities will include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining a clean, well-run restaurant. To be successful as a Shift Supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Shift Supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. Summary/Objective: Reporting to the Restaurant Manager(s) is responsible for managing restaurant shift operations at our franchise owned Tim Hortons restaurant(s). This includes overseeing hourly employees, facilities, and equipment to ensure that our high standards around people, product, cleanliness, and exceptional customer service are consistently met. Job Description The following job description generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Minimum Job Entry Requirements: • High school diploma or GED (must be at least 18 years of age), • Minimum of 3 months previous food service management experience, • ServSafe Manager Certified, • Strong problem-solving, organization, and time management skills, • Excellent knowledge of Tim Hortons products and procedures, • Action and results-oriented mindset, • Strong interpersonal skills, including motivating, delegation, conflict management, respect for others, and active listening, • Excellent communication skills (written, verbal, composure) Responsibilities & Tasks: Customer Service: • Lead by example in demonstrating and reinforcing positive customer service behaviors, • Respond to customer service complaints, resolving problems, and turning negative situations into positive ones, • Assist in scheduling staff breaks and tasks to maintain high Tim Hortons standards throughout the day, • Pre-screen and interview employees to fill various openings, • Support the restaurant's training program and ensure employees have the necessary tools and support, • Stay updated on health and safety regulations and employment legislation, • Provide ongoing performance feedback to management about any issues with operations. Driving Sales: • Ensure proper merchandising of products, • Promote the principles of REV standards, • Evaluate and focus on areas requiring greater performance from employees Operational Analysis: • Maintain a productive and safe work environment, following all company operating, food safety, security, health andsafety, and employment standards, • Monitor food flow and equipment maintenance to serve safe food to customers, • Stay informed of new information through available resources, • Monitor and promptly respond to company email messages Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items oversee and train hourly employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate office equipment and cash register system requiring repetitive hand movement and fine coordination including use of a computer keyboard and electronic devices; occasional exposure to cold/freezing below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. For full-time position, Shift Supervisors are expected to work a minimum of 37.5 hours per week. The maximum number of hours is generally 40, unless over-time is approved by a District Supervisor. For part-time positions, Shift Supervisors are expected to work a minimum of 16 hours per week and a maximum of 39 hours per week. This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Job Title: Client Service Team Leader Department: Client Services Reports to: Operations Manager Worker Category: Full-Time Job Summary: The Client Services Team Leader is responsible for the overall management of the service departments day to day operations. The Team Leader works closely with sales team members to ensure projects are put into production and delivered on time. The Team Leader helps to develop department policies and procedures to sustain the highest-level client satisfaction. Supervisor Responsibilities: • Hires entry-level client service team members., • Trains new team members on client service policies, procedures, and best practices., • Organizes and oversees the schedules and work of assigned team., • Conducts performance evaluations and 1 on 1 meetings that are timely and constructive., • Handles discipline and termination of team members as needed and in accordance with company policy. Job Responsibilities: • Coordinates pick up and deliveries with sales and client services team members., • Responsible for routine vehicle maintenance., • Assists with pickup and delivering projects to client offices using company provided vehicle., • Services all walk in clients with their project requests by providing product and service information., • Directs all shipping and handling of client projects., • Coordinates office meetups on a necessary basis., • Gathers all client instructions for projects at time of pick up., • Checks that all materials needed for each project are in house and arrange for purchase of any specialty items that are not on hand., • Price and invoice each project assigned., • Inputting project information per client instructions into Print Job Manager so production teams know how the project should be produced., • Price quoting for: new clients, walk in clients and small accounts., • Resolve project issues with clients., • Final check the completion of all jobs before they leave service department and head out for delivery., • Identifies opportunities to update or improve customer service procedures and makes recommendations to the Operations Manager or other appropriate team members., • Communicates department supply needs to department team lead., • Maintains a clean company vehicle, communicate any cost related items to operations manager., • Other responsibilities as assigned by management. Skills and Abilities: • Possess strong time management, communication, attention to detail and critical thinking skills., • Ability to operate desktop computer, scanner and other common office equipment including copiers, printers, etc., • Basic math and computer knowledge., • Proficiency in all Microsoft Office applications and NetSuite preferred. Education and Experience: • Minimum of a high school diploma, associate degree in business or related field preferred, • 1-2 years of proven experience as a customer service rep, sales / admin assistant., • Previous management experiences in a Team Leader role, highly desired. Physical Requirements: • Standing for long periods of time, • Making and receiving phone calls., • Must be able to lift 50 pounds at times., • Driving a motor vehicle

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The hours are completely flexible and no previous experience is necessary.

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