Seasonal Beauty Advisor (Amarillo)
20 hours ago
Amarillo
OVERVIEW: Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts. At Ulta Beauty, were transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purposea place of vision, mission, and lived valueswhere voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. : GENERAL SUMMARY & SCOPE The Seasonal Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned. The Seasonal Beauty Advisor supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The Seasonal Beauty Advisor is a champion of Ulta Beautys mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Contribute to meeting or exceeding the stores goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store., • Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services., • Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders., • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience., • Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals., • Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests., • Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served., • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor and when prompted by Ulta Beautys systems., • Collaborate with managers and associates throughout the store to help grow the business., • Be knowledgeable of and ensure compliance with Ulta Beautys policies, procedures, and standards., • Adhere to Ulta Beautys dress code., • Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available., • Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area., • Participate in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beautys technology and best practices., • Protect company assets by following loss prevention best practices and providing exceptional guest service. Education • Demonstrates a passion for guest service and competency for selling, • Proficient with basic technology (e.g., Point of Sale system and Apple devices), • Ability to build and maintain strong customer relationships, • Ability to troubleshoot, • Continuous mobility throughout the store during shift, • Frequent standing, bending, pulling, pushing, reaching, and twisting during shift, • Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.