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  • Floor Manager
    Floor Manager
    1 month ago
    Full-time
    Mott Haven, The Bronx

    Position Overview: The Floor Manager is responsible for overseeing daily operations on the floor, ensuring excellent customer service, smooth workflow, and staff efficiency. This role acts as a bridge between management, staff, and customers to maintain a positive and productive environment. Key Responsibilities: Supervise daily floor operations and ensure service standards are met Lead, support, and motivate staff to deliver excellent customer service Handle customer inquiries, complaints, and resolve issues promptly Monitor staff performance and provide coaching or training as needed Ensure proper staff scheduling and adequate floor coverage Maintain cleanliness, organization, and safety of the work area Coordinate with kitchen or back-of-house teams (for restaurants) Manage opening and closing procedures Monitor inventory levels and report shortages Ensure compliance with company policies and health & safety regulations Qualifications: Proven experience in a supervisory or management role (retail, hospitality, or similar) Strong leadership and communication skills Excellent problem-solving and customer service abilities Ability to work in a fast-paced environment Good organizational and multitasking skills Flexible availability, including evenings, weekends, and holidays Work Environment: Fast-paced and customer-facing setting (restaurant, retail store, or hospitality venue) Requires standing for long periods and active floor presence

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  • Outside Sales Representative
    Outside Sales Representative
    1 month ago
    Full-time
    Hunts Point, The Bronx

    Job Title: Outbound Produce Sales Representative Company: Fierman Produce Exchange Inc. Location Job Type: [Full-Time] 📑 Job Summary: Fierman Produce Exchange Inc. is seeking a motivated, results-driven Outbound Produce Sales Representative to join our dynamic sales team. This role involves proactively contacting current and prospective customers to promote and sell our fresh produce offerings, build lasting relationships, and meet sales targets. The ideal candidate will have strong communication skills, a passion for customer service, and a good understanding of the produce industry. 📌 Key Responsibilities: Conduct daily outbound calls to existing and potential customers to promote and sell fresh produce. Build and maintain strong customer relationships through regular follow-ups and consistent service. Understand customer needs and recommend appropriate produce items, pricing, and services. Negotiate pricing, order quantities, and delivery schedules. Accurately enter and manage sales orders using company sales systems. Monitor market trends, product availability, and pricing to provide customers with up-to-date information. Work closely with the procurement and logistics teams to ensure timely delivery and customer satisfaction. Meet and exceed daily, weekly, and monthly sales targets. Handle customer inquiries, concerns, and complaints professionally and efficiently. Maintain accurate records of calls, orders, and customer interactions. 📌 Qualifications: High school diploma or equivalent; college degree in business, sales, or a related field is a plus. Proven sales or customer service experience, preferably in the produce, foodservice, or wholesale industry. Strong verbal and written communication skills. Excellent negotiation, interpersonal, and relationship-building abilities. Comfortable making a high volume of outbound calls daily. Ability to multitask, prioritize, and work under pressure in a fast-paced environment. Proficient in Microsoft Office and sales management software. Bilingual skills (English/Spanish) are a plus. 📌 Work Environment: Office-based role with extensive phone and email interaction. Fast-paced, team-oriented sales environment. Occasional visits to warehouse or market floor as needed. 📌 About Fierman Produce Exchange Inc.: Fierman Produce Exchange Inc. is a trusted name in the fresh produce industry, delivering quality fruits and vegetables to restaurants, food service companies, and retailers throughout the region. With decades of experience, we are committed to providing excellent service, reliable supply, and competitive pricing.

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