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  • General Manager
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    General Manager
    14 hours ago
    $67000 yearly
    Full-time
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Wok Cook
    Wok Cook
    2 days ago
    $19–$22 hourly
    Full-time
    Belmont, The Bronx

    Who We Are: At Orbital Kitchens, we take pride in delivering exceptional food experiences to our customers. We seek a dedicated High-Volume Wok Chef to join our dynamic kitchen team. If you are a seasoned culinary professional with a passion for Asian cuisine and a knack for handling high-volume operations, we want to hear from you. Position Overview: As a High-Volume Wok Chef, your role is pivotal in ensuring our kitchen operates seamlessly during peak hours. You will be responsible for efficiently preparing and cooking a diverse range of Asian-inspired dishes using the art of wok cooking. Your dedication to maintaining high standards of food quality and consistency, even under the pressure of high customer demand, is crucial to our success. We encourage you to apply if you are an experienced Wok Chef who thrives in a fast-paced kitchen and can maintain exceptional food quality under high volume. Join our team and help create experiences for our customers. Key Responsibilities: Proven Experience: Demonstrate your expertise with 2-5 years of Professional Work Experience, High-Volume Cooking Experience, and experience in Asian Cuisine. Culinary Mastery: Showcase your in-depth knowledge of Wok cooking through stir-frying, deep-frying, steaming, and Asian flavor profiles. Diverse Menu Preparation: Prepare a variety of dishes, including stir-fried noodles, rice, vegetables, meats, seafood, and curries, ensuring a perfect balance of flavors and textures. Speed and Efficiency: Work quickly and efficiently under high-volume demands, maintaining high productivity without compromising food quality or safety. Cleanliness and Organization: Maintain a clean, organized work area by properly storing ingredients, utensils, and equipment. Pressure Handling: Multitask and work efficiently under pressure to ensure timely meal preparation. Quality Control: Consistently produce dishes that meet our quality standards and presentation guidelines, adjusting seasoning, temperature, and cooking times as needed. Team Collaboration: Collaborate with other kitchen staff to ensure smooth operations and timely food service. Communicate ingredient shortages or equipment issues to the shift lead or head chef. Reporting and Growth: Report all operational needs and equipment or kitchen aspects needing repair or improvement to management. Shift Availability: AM Shift: 9 am/10 am - 6 pm PM Shift: 6 pm - 3 am Orbital Kitchens is an equal-opportunity employer. We welcome all applicants and are committed to fostering an inclusive work environment. Our dedication to evolving business practices makes us a forward-thinking and innovative organization.

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  • Head Chef and Kitchen Manager
    Head Chef and Kitchen Manager
    2 months ago
    $17–$18 hourly
    Full-time
    West Bronx, The Bronx

    Job Summary We are seeking a dynamic and experienced Head Chef and Kitchen Manager to lead our culinary team with passion, precision, and innovation. This pivotal role combines creative menu development, exceptional food quality, and efficient kitchen operations to deliver an outstanding dining experience. The ideal candidate will excel in team leadership, food safety, and kitchen management, ensuring seamless service in a fast-paced, high-standard environment. This position offers an exciting opportunity to shape our culinary offerings while maintaining operational excellence and fostering a positive team culture. Duties Lead the overall management of the kitchen, including supervising culinary staff, ensuring adherence to food safety standards, and maintaining high-quality food production. Develop innovative menus that align with brand standards and cater to diverse dietary needs, including fine dining and catering services. Oversee inventory control and food management processes to minimize waste and optimize costs without compromising quality. Manage daily kitchen operations, including shift scheduling, food preparation, and ensuring timely food service delivery. Supervise banquet events and catering functions, coordinating with event planners to meet client specifications. Maintain strict compliance with health regulations and safety protocols related to food handling and sanitation. Foster a collaborative team environment through effective leadership, training, and mentorship of kitchen staff. Experience Proven experience as a Head Chef or Kitchen Manager in a high-volume restaurant or hospitality setting. Extensive culinary expertise with a strong background in food preparation, cooking techniques, and menu planning. Demonstrated supervisory experience managing diverse kitchen teams in fast-paced environments. Familiarity with banquet operations, catering services, and fine dining standards. Knowledge of inventory management systems, food safety regulations (such as HACCP), and food industry best practices. Experience overseeing dietary accommodations and managing the dietary department is highly desirable. Strong leadership skills with the ability to motivate staff, manage shifts effectively, and uphold exceptional service standards. Join us as we create memorable culinary experiences by leading with innovation, integrity, and enthusiasm! This role is integral to our success in delivering top-tier food service while nurturing a motivated team dedicated to excellence in every plate served. Pay: $17.00 - $18.00 per hour Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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  • Food Expeditor
    Food Expeditor
    2 days ago
    $17–$19 hourly
    Full-time
    Belmont, The Bronx

    About the Role Orbital Kitchens is hiring an Expeditor every order leaves the kitchen complete and guest-ready. The Expo position is the final checkpoint before food reaches the guest. This role requires speed, focus, communication, and strong attention to detail. You will work closely with kitchen stations, dispatch, and delivery teams to keep orders moving accurately and on time. Key Responsibilities • Read and verify every ticket before an order is packed or sent., • Match food items, modifiers, sauces, sides, utensils, drinks, and add-ons to each ticket., • Check food for accuracy, freshness, portioning, temperature, and presentation., • Bag, label, seal, and organize orders according to brand standards., • Communicate clearly with kitchen stations, dispatch, and team members., • Call out missing, delayed, or incorrect items before they leave the kitchen., • Monitor order flow and help keep tickets moving during busy periods., • Maintain a clean, stocked, and organized expo station., • Follow food safety, sanitation, and packaging standards., • Support the team during high-volume service. What We’re Looking For • Fast, focused, and reliable team member., • Strong attention to detail., • Ability to stay calm under pressure., • Clear communication skills., • Comfortable working in a busy kitchen environment., • Team-first attitude., • Willingness to learn multiple brands and menu standards., • Previous restaurant, kitchen, expo, food runner, or delivery order experience is a plus, but not required. Requirements • Ability to stand for long periods., • Ability to move quickly and multitask., • Ability to read tickets and follow order instructions accurately., • Must be dependable and punctual., • Must follow food safety and cleanliness standards. Success in This Role Looks Like • Orders go out accurate, complete, and on time., • Food quality is checked before it reaches the guest., • The expo station stays organized and clean., • Communication is clear and calm., • The team trusts you to control the flow during rushes.

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