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Job Description ABOUT US New York Edge is the largest provider of after school and summer camp programs in New York City public schools. Each year, programs in academics--including STEM, the arts, sports & wellness, and college access help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. SUMMARY New York Edge is seeking a passionate, knowledgeable, and mission-oriented individual to fill the role of Family Development Coach (FDC) in our High School Youth: Educational Support program area. The FDC will develop a partnership between student participants and their families and include helping participants set reachable goals for their own self-reliance, methods for achieving them, and providing or facilitating access to services needed to reach these goals, offering encouragement, and exploring challenges and opportunities to identify solutions for themselves. The power of the relationship exists between the participant and the FDC and will be built on mutual respect and trust. The FDC will focus on changing behaviors rather than “fixing problems," and will support participants in identifying and developing their strengths. The FDC will coordinate services and ensure that they are aligned and integrated with participants’ needs and goals. Job Type: Full-Time, Year-Round Salary: $45,000 - $50,000 annually Schedule: Monday - Friday, 10am - 6pm This job requires you to be in-person. PROGRAMMATIC OVERSIGHT * Maintain an emotionally and physically safe environment for youth that meets all compliance and safety requirements set forth by the organization, DOE, DOH, funders and applicable labor law. * Identify needs of the targeted students, apply interventions, and track and monitor input and impact of interventions for weekly meetings about student progress. * Monitor and track daily, weekly, and monthly attendance, and follow-up with family, as needed, to ensure continuous engagement and attendance. * Identify high need students, coordinate with teachers to target interventions, and track and monitor impact of interventions. * Facilitate alliances and partnerships with City agencies and non-profit partners to establish a continuum of services for students. * Support New York Edge, school, and partner agencies with resource management and development, including fund development and grant maintenance. * Support the coordination of space for student and family support services, and for special events. * Support program activities including but not limited to expanded learning time, parent family and community engagement, and mental health. * Participate in school team meetings and specialized meetings such as attendance meetings. * Facilitate the process to gain additional resources. RELATIONSHIP AND PARTNERSHIP MANAGEMENT * Provide holistic assessment, creation, and implementation of a Family Development Plan (FDP) that outlines participants’ strengths and self-defined goals, specific steps to take to achieve goals, available supports and resources needed, and a realistic timeline to meet the goals. * Regularly review the FDP to assess whether goals have been met or need to be adjusted mid-course, * Provide follow-up to ensure that the participants have received requested services. * Cultivate and forge positive relationships with Principal, Assistant Principals, teachers, parents and parent coordinators and other key constituents in the community to engage their support in ensuring programmatic quality for the youth we serve. * Help broker new partnerships aligned with student goals and needs. * Collaborate with all program partners on program delivery to align with the goals in relation to student achievement and performance. * Establish parent involvement in areas of advocacy, special events, daily operations, education, and trips. * Identify and utilize community resources, including other schools, libraries, community and local government agencies. * Work effectively with internship sites. * Conduct outreach to students and families. * Keep supervisor informed of pertinent site information, including any challenges in fulfilling responsibilities * Seek input from teachers, school staff, parents and students to determine student and family needs. * Build relationships and mechanisms to link school day to extended day learning opportunities for targeted cohort. * Participate in data collection, reporting and analysis. OPERATIONS * Ensure the Program is compliant with DOE regulations, timelines, and staying abreast of all local, state and federal pandemic management conditions and requirements. * Monitor and ensure all program compliance, including but not limited to student enrollment, attendance tracking, and online virtual learning. * Ensure that student attendance information is being properly collected and delivered to the Data Department on a weekly basis. * Maintain accurate records (i.e., staff files, program flyers, materials, schedule and curriculum). * Report site injuries via appropriate forms and immediately communicate incidents with school and New York Edge personnel. * Assist Program Manager in ensuring budgetary compliance and with submission of any required documents or reports to funding sources. * Track and care for all equipment and supplies used by program participants and staff. REQUIRED SKILLS * Reliable, organized and punctual * Demonstrated experience working with NYC youth, families, teachers and community members of diverse backgrounds within a positive youth development framework * Solid understanding of New York City and New York State education requirements in an urban setting * Strong leader and team-builder * Ability to resolve conflicts and negotiate solutions * Ability to establish and maintain effective working relationships with program staff and school partners * Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person, virtually and over the phone, applying tact and discretion as situations demand * Must have excellent organizational, time management and follow-up skills * Must be able to clearly articulate outcome requirements and provide the necessary and appropriate resources and support to successfully deliver on objectives * Responsible and professional conduct that serves as role model to staff and youth * Exhibit strong character traits and exercise patience and creativity while seeking win-win scenarios * Ability to set priorities and meet deadlines * Must demonstrate ability to manage multiple priorities simultaneously * Experienced with E-learning and Virtual Learning * Proficiency in Google Suite, Microsoft Excel, Outlook, and Word QUALIFICATIONS * Bachelor’s degree required with preference in Education, Psychology, or Social Work * Must have passion for New York Edge mission and demonstrated interest in the field of education and youth development * Prior work experience in urban education * Experience in using appropriate resources and working with NYC systems, such as public assistance, child welfare, education, and housing. * Ability to establish and maintain effective working relationships with students, families and school partners including school administration and staff * Must be available for all hours of the program on a daily basis * Bilingual: Fluent in Spanish highly preferred * Family Development Coach certification within one year of hiring Family Development Coach will be required to report to the school building and interact with staff, students, parents and school administration. At time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position. To apply, please visit our website at

Job Description If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the PRS Intervention Supervisor, the PRS Intervention Case Manager will provide therapeutically focused intensive case management and supportive services to unaccompanied immigrant children released from federal custody. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: • medical, dental, vision available the first day of employment,, • generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,, • 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave, DUTIES: • Conduct weekly in person therapeutic support for clients, focused on crisis intervention, safety planning and family preservation., • Provide therapeutically centered ongoing intensive case management for especially vulnerable children with special circumstances (i.e., medically or psychologically vulnerable children, family conflict or crisis, education-related issues), • Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement., • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures., • Utilize clinically focused interventions as a framework for intensive case management support and social work best practices for ongoing services., • Travel by car or public transportation within an assigned region or, in emergent circumstances, occasionally outside that assigned region., • Participate in ongoing supervision, • Other duties as assigned. QUALIFICATIONS: • Master's degree in social work, psychology or other relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor's degree with at least five years of experience in a clinical setting., • Licensed, or eligible for licensure., • Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures., • Utilize social work best practices for thorough assessments of child's progress with a focus on therapeutic support and family preservation., • Ability to travel to home visits and other service agencies to serve the client, either by own vehicle or by public transportation (train, plane, etc.)., • Availability of a vehicle that meeting safety and mechanical requirements for travel within an assigned radius., • Maintain regular and timely communication with supervisor around any issues concerning the child's safety, stability, or well-being in the placement., • Strong analytical and problem-solving skills., • CBT certification, trauma focused CBT preferred, • Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants. Special Position Requirements: • Must be willing and able to clear a criminal background check, • Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within previous 5 years, updated as required., • Must obtain a negative TB Test yearly., • Must be willing and able to obtain FBI fingerprint check every 5 years., • Spanish language fluency required, • Must have valid driver's license and MVA check free of major infractions for the last 7 years. We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

Job Description The Transitions-Bronx Program is a specialized borough-wide prevention program for families challenged by substance use and/or mental health issues. The Case Planner provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework. Reports To: Supervisor Location: 2471 Morris Ave. Bronx, NY 10468 (Position is onsite. Hybrid schedule is at discretion based on needs of the program.) Hours: 35 hours, non-exempt Schedule: Monday - Friday; 9am-5pm with flexibility for family needs. Must be able to work at least 2 evenings per week to accommodate working families’ schedules Our Superstar Case Planner • Passionate about providing high quality services to families in child welfare, • A lifetime learner, continuously developing your clinical skills, • Dedicated to modeling strength-based, trauma-informed practice with families and colleagues., • Committed to the Good Shepherd Services mission, vision and values, and possesses cultural humility. Direct Work with Families • Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of eight (8) families., • Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences., • Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration., • Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry., • Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc., • Integrate the practices of SBC into every counseling session., • Ensure every child has been seen and properly assessed every month., • Meet appropriate case work contacts for each phase of treatment: initial, baseline, and transition., • Collaborate closely with ACS, alcohol and other drug treatment providers, schools, medical and mental health clinics, and other resources serving family members., • Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families., • Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety decisions., • Attend and participate in Family Court hearings for families involved with ACS FSU., • Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed., • Actively participate in Clinical Diagnostic Team meetings (CDTs) to provide case information, updates, and assessments in order to obtain recommendations for continued case practice or case termination., • Participate in case consultation, continued SBC training, and the SBC certification process., • Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy., • Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes., • Bachelor’s degree required, • Child welfare experience preferred, • Must have strong organizational, interpersonal, and counseling skills, • Must be able to work at least 2 evenings per week to accommodate working families’ schedules, • Must have strong inquiry skills and ability to seek and share internal and external best practices, • Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective, • SBC trained and/or SBC certified a plus

Job Description We are looking for a dynamic and compassionate Case Planner to join our team. In this role you will work towards timely permanency planning for children and youth in foster care. Reports to: Foster Care Supervisor Location: 7 West Burnside Avenue, Bronx, New York 10453 Hours: 35 Hours / Week; Non-Exempt - Position requires in office hours and field visits. Hybrid schedules are based on program needs and leadership discretion. Salary Range: 50k-55K based on relevant experience and education. Major Duties: • Assess and monitor for safety and risk., • Establish immediate contact with families of the children who are placed into our care, and with their foster families., • Conduct required casework contacts with the child, parent, foster parent and collateral contacts (schools, service providers, medical personnel, mental health practitioners, and substance abuse counselors). Make assessment-based referrals as necessary to meet the needs of the child and/or parent., • Visit family and child, as often as mandated and/or necessary to gather social history, to assess family strengths and concerns, and to assess existing problems in relation to the reason for placement., • Coordinate and supervise all visits between the family and child along with separate sibling visits., • Share responsibilities with agency team for the permanency planning of each child., • Locate resources and make referrals to any resource that would provide aid to the family and child., • Evaluate child’s adjustment in foster home and monitor educational and behavioral performance at home and in school., • Monitor foster parents in terms of their ability to meet the needs of the child in their home, and make recommendations regarding future use of the home, in conjunction with the Home finding Department., • Adherence to the KEEP (Keeping Foster and Kinship Parents Supported and Trained), PTC (Parenting Through Change) and YDSC (Youth Development Skills Coaching) manuals., • Make efficient and creative use of training manuals., • Capacity to work within the fidelity guidelines of the KEEP/PTC interventions while delivering the material in the manner that appeals to the needs of individual parents and youth., • Support and counsel foster parents in their efforts to care for the child and include them in the development of the goals and tasks., • Keep case records up to date within agency standards and complete all necessary ACS/Agency documentation including FASPs, Progress notes, Permanency Hearing reports and all other reports necessary to fulfill the function of the work., • Make all court appearances and testimony including permanency hearings., • Participate in Family Team Conferences, including but not limited to the placement preservation, reunification/discharge, goal changes and permanency planning conferences. Attend all necessary meetings, functions, workshop, etc. as required by the agency., • Keep case records up to date within agency standards and complete all necessary ACS/Agency documentation including FASPs, Progress notes, Permanency Hearing reports and all other reports necessary to fulfill the function of the work., • Progress notes are to be completed and submitted preferably within one day of the event but no later than the end of the given week of the event., • FASP and Permanency Hearing Report will be submitted on the internal date for review provided by the agency's compliance department., • Collaborate closely with team members., • Conduct Group facilitation of Keep and PTC groups with parents and foster parents., • Ability to enhance communication among parent group members to promote skill development and social networking., • Review KEEP/PTC feedback and practice strategies with families., • Collaborate closely with Youth Skill Trainers, monitor their interactions with youth., • Documents according to developer’s standards, each interaction and visit., • Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care, when applicable, in the department/program to create a non-violent and trauma-sensitive culture., • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment, • Utilize Solution Based Casework in casework practice., • Implement Solution Based Casework model of casework practice within the department/program., • Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration., • Actively participate in case consultation, continued SBC training and the SBC certification process., • Bachelor’s Degree in related field required;, • MSW or at least one year related experience preferred., • Must be able to establish working relationships with clients in need of counseling and supportive services., • Must be able to effectively engage parents., • Ability to apply theory of change., • Willingness to facilitate groups with parents and foster parents., • Ability to work cooperatively with their agency supervisor(s), KEEP, PTC, and YDSC consultants, ACS and other team members., • Excellent written and verbal skills necessary., • Bilingual English/Spanish preferred., • Some evenings may be required Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.