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Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children.There's something different, something extraordinary.Not just a passion for kids or a passion for swimmingit's a special passion for changing even saving lives

Our amazing team is looking for an incredibly friendly Remote Front Desk Customer Service Representative who has a passion for helping people! Positive attitude is a must! In this role, you will be the first point of contact for our customers, providing exceptional service through phone, email, and

Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Referral and Record Management: Accurately enter referral information, manage patient records, and ensur

ASM Global - JobID: R100116391 [Front Desk Agent / Concierge] As a Guest Services Representative at ASM Global, you'll: Greet and welcome guests at various events and venues; Provide accurate information about the event or venue, including schedules, seating arrangements, and amenities; Assist guest

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit What We Offer Our Team Members: Generous Paid time-off (PTO) and paid holidays • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Bonus Potential, • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half) What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. • Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere., • Scan insurance cards, picture identification, and prior medical records., • Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered., • Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes., • Monitor the correspondence dashboard in Athena (Return mail)., • Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status., • Protect confidential information and patient medical records., • Answer phone calls, take messages, and forward based on urgency., • Contact patients missing “New Patient” paperwork, two days prior to their appointment., • Mail patient information and education materials., • Monitor faxes and distribute to appropriate staff/departments., • Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening., • Ensure the building is locked and secured at close of business., • High School Diploma or GED required., • 1+ year administrative experience required., • Previous experience in reproductive medicine or Women’s health is preferred., • Prior experience with Athena preferred. CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. #IND123

Job DescriptionCompany Description Who We Are We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you Our Mission To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal. Job Description Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. ROLES AND RESPONSIBILITIES: • Provide high level customer service and hospitality to clients, • Assist the Studio Management in daily studio tasks and projects, • Maintain a positive attitude and take initiative, • Provide support to the SoulCycle instructors to ensure a successful class check-in process, • Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie, • Assist with the training and coaching of new hires for the front desk staff team, • Maintain product knowledge for all studio retail operations, • Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture, • Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors, • Common area cleaning, including, front desk, lockers, retail shelves, office and hallways, • Bathroom and changing room cleaningQualifications, • Must have customer service experience, • Must have the ability to prioritize and multi-task within a fast-paced environment, • Must be willing to initiate tasks and perform duties without direction, • Must have excellent communication skills and be able to work with a wide range of personalities, • Must have outstanding customer service and problem solving skills, • Must have a positive, can-do attitude, • Must have friendly and professional phone and email etiquette Additional Information For additional Information visit our Career Site:

Job Description Role Summary Steadfast Health is seeking a dynamic, metrics-driven Head of Finance to lead our financial strategy, reporting, and operations as we scale best-in-class addiction treatment clinics. This leader will oversee FP&A, revenue cycle, and accounting, balancing strategic vision with hands-on execution. They will partner closely with the CEO, executive team, and Board to build the reporting and insights necessary to scale brick-and-mortar operations while ensuring mission alignment, financial rigor, and operational excellence. The ideal candidate has a strong FP&A foundation and proven success in multi-site or brick-and-mortar healthcare environments. They bring a sharp analytical toolkit to drive resource allocation, performance measurement, and growth. As a true player/coach, they are equally comfortable rolling up their sleeves to refine models and frameworks as they are building and mentoring a high-performing finance team. Key Responsibilities Financial Leadership & Strategy • Serve as a trusted advisor to the CEO, executive team, Board, and investors., • Lead long-range planning, financial modeling, and scenario analysis to guide growth., • Define and oversee the financial reporting frameworks and dashboards needed for scale (technical team builds; this leader sets the standards)., • Partner with Operations and Clinical leaders on metrics, OKRs, and performance reviews., • Deliver clear, actionable insights that drive operational efficiency and profitability., • Bring proven experience navigating the complexities of high-volume, multi-site healthcare or services operations., • Apply strong financial acumen to optimize site-level performance, cost structures, and scalability., • Oversee revenue cycle management, billing, and collections. Ensure accurate, timely financial statements, reconciliations, and compliance., • Build, mentor, and scale a finance team that combines healthcare financial expertise with analytical rigor. Required • Bachelor's degree in finance, Accounting, Business, or related field (MBA or master's degree preferred)., • 7-10+ years in finance leadership roles, ideally in healthcare, behavioral health, or other multi-site brick-and-mortar environments., • Deep FP&A experience with proven ability to design and manage reporting frameworks, dashboards, and key financial metrics., • Strong grasp of healthcare reimbursement and revenue cycle dynamics., • Excellent analytical and strategic thinking skills. Comfortable interpreting data, spotting trends, and framing insights., • Demonstrated ability to influence, present, and partner effectively with senior leadership and Boards., • Experience in behavioral health, psychiatric, or other value-based healthcare models., • Prior exposure to private equity or venture-backed growth environments., • Prolonged periods of sitting at a desk and working on a computer, • Ability to use hands and fingers for typing, handling documents, and operating standard office equipment (computer, calculator, phone, copier, etc.)., • Visual acuity required for reading spreadsheets, analyzing data, and reviewing financial and operational reports., • Clear verbal and written communication skills required to present financial insights, • Ability to remain in a stationary position for extended periods, with occasional movement required for meetings within and outside the office environment., • Must be able to occasionally lift up to 10 pounds (e.g., files, binders, or laptops)., • Ability to travel occasionally to leadership meetings and clinics as needed. Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners. Since 2019, Triple Aim Partners (TAP) has partnered with entrepreneurs across the healthcare ecosystem to build transformative organizations, all with the mission of achieving the Triple Aim (better patient experience, better population health, and lower healthcare costs for all). TAP emphasizes the importance of creating strong, front-line focused company cultures that enable high-quality patient care.

Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.

Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.

Patient Services Representative - Front Desk - Brighton Beach, NY. We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. YOUR ROLE We are looking for a passionate, collaborative, and adaptable Director to join Redbox, Crossmedia's analytics and business intelligence team. We are an integrated analytics practice that empowers our clients to make media investment decisions by understanding the dynamic between building their brands and driving performance. As a senior member of the team, the Director closely partners with the Group Director in reviewing the group's project briefs and acting as the planning horsepower behind current and prospective client strategic problems. You are comfortable directing strategic discussions with clients to help define objectives, target customers & opportunity sizing, communication channels, optimal budget allocations and investment levels etc. • Develop strong relationships with clients built on trust and expertise., • Advise clients on best practices and any evolving trends., • Transform data into engaging visuals and compelling stories. You will bring data and research to life for clients and choose the best visuals and mediums to deliver the message., • You will be the expert in senior client meetings. You are expected to guide the discussion, present findings and recommendations, and simplify advanced analytics., • Work with our media team to understand historical media performance, optimal media budget, and allocate budget across multiple media channels Team project management and training • You are a team leader and instill values of teamwork – be it Redbox functional team or cross-functional teams comprising of planners, buyers, Ad ops etc., • Manage the expectations of juniors as well as senior members on the team. Keep the senior team ( GD+) informed about the progress of various tasks, flag risk if any, and bring them in for timely senior coverage., • Train the team on delivering the Best-in-class output to clients and account teams – be it in measurement, dashboarding, generating insights, and presenting., • Be the key person that the team looks up to for leadership and guidance, but constantly take input from them and show clear direction and decision-making., • Is fully committed to staff training of current team, participates in formal training and serves as a mentor., • Adheres to the employee evaluation process, providing timely and constructive feedback to direct reports., • Leads in building the reporting and dashboarding platform for the client alongside the team., • Be open and ready to push yourself to learn new things - new tools, new measurement techniques, visualization platforms, audience building, MMM or MTA, • Client(s) feels a sense of partnership (vs. service-oriented relationship), • Displays a high level of personal dedication and motivation, • Contributes to XM culture, • Participates in XM Training to enhance their professional growth, • Builds esprit de corps through strong team communication, • Shares teamwork; internally or submits it for industry awards, • An MA or BA in a quantitative field (mathematics, statistics, business analytics) and 6+ years' experience in media analytics and business intelligence, with a focus on Marketing Mix Modeling and marketing measurement strategy, • Experience crafting tailored measurement + optimization frameworks and test + learn agendas across multiple verticals and media types, • Strong understanding of media channels (traditional, digital, retail, and commerce media) and how they drive business results., • Experience with statistical modeling platforms/tools (e.g., Python, R, SQL) a plus, but storytelling and strategy skills are equally critical., • Ability to synthesize complex technical outputs into clear, client-ready insights., • Highly effective project/team manager: Has solid organizational skills including attention to detail and multitasking agility, • Reliable & responsible: can steward the analytics team day to day and help manage workflow. Manage across multiple projects, tools, clients, deadlines., • Excellent collaborator & communicator. Used to presenting in front of larger audiences CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. WHO YOU ARE As a Redbox Supervisor, you will help lead the development and implementation of advanced analytics solutions to evaluate and optimize marketing performance. Your knowledge will guide clients in understanding the effectiveness of their media investments across various channels, driving strategic decisions and maximizing ROI. You are a motivated supervisor with an solid command of your field and related experience working across multiple client verticals and all media channels. You are collaborative and entrepreneurial but structured in process and strategic thinking. You demonstrate a genuine commitment to client service and act as a true business partner. You are dedicated to internal team growth while delivering best-in-class client service. You have an ability to distill complex analytical solutions into simple, actionable insights that resonate with senior leadership and clients, ensuring data-driven strategies are both understandable and impactful. YOUR ROLE You will partner closely with the Group Director to review project briefs, provide analytics insights on client strategic challenges, and help drive the development and execution of cross-channel measurement strategies. You will roll up your sleeves to build and analyze marketing mix models (MMM), design analytics frameworks, create data visualizations, optimize media investment, and translate complex data into actionable insights. You will work with clients and act as a hands-on, strategic advisor, helping clients connect media performance to real business outcomes. The ideal candidate is highly skilled in MMM, passionate about advancing the role of analytics in strategic marketing, and excited to build best-in-class measurement solutions across a portfolio of high-profile clients. Client Leadership & Strategic Partnership • Working across assigned accounts, providing guidance and direction on all measurement initiatives., • Build strong relationships with client leads across media, analytics, and brand teams., • Partner closely with Account Teams to fully understand client business needs, KPIs, and strategic priorities, ensuring alignment on goals and collaboration plans., • Serve as an advisor to clients, helping them connect measurement outputs to broader business decisions., • Advocate for measurement as a critical driver of business value, not just a reporting function., • Lead end-to-end delivery of MMM engagements, including study design, data strategy, model development, insight generation, and storytelling., • Translate complex modeling outputs into clear, compelling business recommendations for clients and internal teams., • Build, refine, and integrate MMM best practices into broader measurement frameworks (e.g., lift testing, brand tracking, attribution)., • Continuously innovate in modeling methodology, including attention metrics, blended KPIs, automation, and MMM integration with BI dashboards., • Manage and mentor a team of analysts, fostering growth in technical, strategic, and storytelling skills., • Train the team on best-in-class measurement, dashboarding, insights generation, and client presentations — leading by example., • Actively double-check work and deliverables from the team, maintaining a high standard of quality and accuracy., • Help organize, plan, and prioritize team work, monitoring timelines and hours spent; negotiate reasonable timelines with stakeholders., • Bring forward new ideas for improving processes, building the team, and evolving the way we work., • An MA or BA in a quantitative field (mathematics, statistics, business analytics) and 3+ years' experience in media analytics and business intelligence, with a focus on Marketing Mix Modeling and marketing measurement strategy., • Highly skilled in marketing mix modeling (design, interpretation, strategic application) with experience across other forms of media measurement (MTA, brand lift, attention measurement), • Experience crafting tailored measurement + optimization frameworks and test + learn agendas across multiple verticals and media types, • Strong understanding of media channels (traditional, digital, retail, and commerce media) and how they drive business results., • Experience with statistical modeling platforms/tools (e.g., Python, R, SQL) a plus, but storytelling and strategy skills are equally critical., • Ability to synthesize complex technical outputs into clear, client-ready insights., • Highly effective project/team manager: Has solid organizational skills including attention to detail and multitasking agility, • Reliable & responsible: can steward the analytics team day to day and help manage workflow. Manage across multiple projects, tools, clients, deadlines., • Excellent collaborator & communicator. Comfortable presenting in front of larger audiences, • Strong listening skills: believes good thinking can come from anyone and any place; is a team player willing to compromise their point of view in support of others. This person has been part of a highly successful integrated cross-discipline team CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description WHO WE ARE Crossmedia is the global media independent. We're committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul. We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues' professional & personal wellbeing and growth. It's why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age's Best Places to Work for the past six years in a row. Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more. WHO YOU ARE As a Redbox Director, you will help lead the development and implementation of advanced analytics solutions to evaluate and optimize marketing performance. Your expertise will guide clients in understanding the effectiveness of their media investments across various channels, driving strategic decisions and maximizing ROI. You are an ambitious, seasoned leader who has total command of your field and significant experience working across multiple client verticals and all media channels. You are collaborative and entrepreneurial but structured in process and strategic thinking. You demonstrate a genuine commitment to client service and act as a true business partner. You are collaborative and dedicated to internal team growth while delivering best-in-class client service. You have a unique ability to distill complex analytical solutions into simple, actionable insights that resonate with senior leadership and clients, ensuring data-driven strategies are both understandable and impactful. YOUR ROLE As a senior member of the team, you will partner closely with the Group Director to review project briefs, provide analytics leadership on client strategic challenges, and drive the development and execution of cross-channel measurement strategies. You will roll up your sleeves to build and analyze marketing mix models (MMM), design analytics frameworks, create data visualizations, optimize media investment, and translate complex data into actionable insights. You will lead client presentations and act as a hands-on, strategic advisor, helping clients connect media performance to real business outcomes. The ideal candidate is deeply skilled in MMM, passionate about advancing the role of analytics in strategic marketing, and excited to build best-in-class measurement solutions across a portfolio of high-profile clients. Client Leadership & Strategic Partnership • Act as the key Redbox lead across assigned accounts, providing guidance, leadership, and direction on all measurement initiatives., • Build strong, independent relationships with client leads across media, analytics, and brand teams., • Partner closely with Account Teams to fully understand client business needs, KPIs, and strategic priorities, ensuring alignment on goals and collaboration plans., • Serve as a senior strategic advisor to clients, helping them connect measurement outputs to broader business decisions., • Advocate for measurement as a critical driver of business value, not just a reporting function., • Lead end-to-end delivery of MMM engagements, including study design, data strategy, model development, insight generation, and storytelling., • Translate complex modeling outputs into clear, compelling business recommendations for clients and internal teams., • Build, refine, and integrate MMM best practices into broader measurement frameworks (e.g., lift testing, brand tracking, attribution)., • Continuously innovate in modeling methodology, including attention metrics, blended KPIs, automation, and MMM integration with BI dashboards., • Manage and mentor a team of analysts and managers, fostering growth in technical, strategic, and storytelling skills., • Train the team on best-in-class measurement, dashboarding, insights generation, and client presentations — leading by example., • Actively double-check work and deliverables from the team, maintaining a high standard of quality and accuracy., • Help organize, plan, and prioritize team work, monitoring timelines and hours spent; negotiate reasonable timelines with stakeholders., • Serve as a visible, accessible leader that the team looks up to for clear direction, decision-making, and collaborative input., • Play a key role in the broader XM leadership team, contributing to agency initiatives and best practice development., • Bring forward new ideas for improving processes, building the team, enhancing output, and evolving the way we work., • Lead the development of reporting and dashboarding platforms, helping the team navigate setup based on client needs — and be ready to dive in hands-on when needed REQUIREMENTS • An MA or BA in a quantitative field (mathematics, statistics, business analytics) and 6+ years' experience in media analytics and business intelligence, with a focus on Marketing Mix Modeling and marketing measurement strategy., • Deep expertise in marketing mix modeling (design, interpretation, strategic application) with experience across other forms of media measurement (MTA, brand lift, attention measurement), • Experience crafting tailored measurement + optimization frameworks and test + learn agendas across multiple verticals and media types, • Strong understanding of media channels (traditional, digital, retail, and commerce media) and how they drive business results., • Experience with statistical modeling platforms/tools (e.g., Python, R, SQL) a plus, but storytelling and strategy skills are equally critical., • Ability to synthesize complex technical outputs into clear, client-ready insights., • Highly effective project/team manager: Has solid organizational skills including attention to detail and multitasking agility, • Reliable & responsible: can steward the analytics team day to day and help manage workflow. Manage across multiple projects, tools, clients, deadlines., • Excellent collaborator & communicator. Used to presenting in front of larger audiences CROSSMEDIA BENEFITS Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including: • Flexibility to work in hybrid manner with in-office and work from home options (depending on role)., • Open/Flexible PTO with US & UK specific policies, • Sponsored healthcare options and agency-wide physical & mental health support, • 401k with company match (USA), and generous Pension (UK), • Paid sabbatical at significant milestone anniversaries, • Generous paid parental leave policy, • Life milestone recognition & support, • The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development), • Cell phone/tech reimbursement, • Student Loan payment plan (US), • Tuition reimbursement, • Learning & Development and training programs, • And burgers – lots and lots of burgers COMMITMENT TO DIVERSITY AND INCLUSION Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation. Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law. All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ). Continued employment remains on an "at-will" basis." Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: • Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time., • Ability to stand, bend, and reach, • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer., • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Job Description The Opportunity The Visitor Services Representative is the first point of contact between Weeksville and most of its public visitors and is essential to building awareness, continued visitors, and overall relations with the wider community. The Visitor Services Representative provides exceptional customer service to visitors and general information to the public about Weeksville Heritage Center through walk-ins and tours as well as calls and online inquiries. Primary Responsibilities ● Provide exemplary customer service and general information to students, visitors and other guests ● Administer front desk responsibilities, including but not limited to answering phones and directing calls, forwarding messages and responding to general phone, in-person, and email inquiries, and receiving and sorting mail. ● Monitor the lobby and other main entrance areas during business hours ● Liaise with the Facilities department to ensure upkeep of all public areas ● Sort and record outgoing/incoming mail and deliveries ● Maintain inventory of office supplies, pantry area and re-stock as necessary ● Educate visitors on upcoming programs, events, and provide general information about Weeksville ● Order office supplies monthly for WHC staff as needed ● Perform other duties as assigned Required Skills, Knowledge, and Qualifications ● Minimum 2 years’ experience working in customer service and familiarity with office software such as Microsoft and Google Workspace ● Retail and/or Hospitality experience preferred Company DescriptionWeeksville Heritage Center is an historic house museum and cultural center in Crown Heights, Brooklyn. We use preservation, education, arts, and civic engagement to examine, interrogate and explore the history of Weeksville, a pre-Civil War free Black community. Weeksville’s legacy of social and intellectual self-determination holds great meaning for the African Diaspora but has universal relevance at this precarious time in American history. As a community hub, WHC provides a physical and virtual convening space for the Black community. As a presenter of first-rate artistic programming and facilitator of thought leadership, we leverage our inspiring history to serve as a thought-center, hosting leading activists, artists, writers, educators, and community members as they explore the Black experience and the process of community-making. Through exhibitions, residencies, symposia, artistic partnerships and events, and research, we offer a space to grapple with contemporary social issues through the lens of our unique piece of American history. We also conduct conservation efforts by promoting oral history, genealogy, digital storytelling, and other forms of accessible historical research. Lastly, as an education space, we draw on our tactile connection to our history to educate, enrich and inspire generations to come.Weeksville Heritage Center is an historic house museum and cultural center in Crown Heights, Brooklyn. We use preservation, education, arts, and civic engagement to examine, interrogate and explore the history of Weeksville, a pre-Civil War free Black community. Weeksville’s legacy of social and intellectual self-determination holds great meaning for the African Diaspora but has universal relevance at this precarious time in American history. As a community hub, WHC provides a physical and virtual convening space for the Black community. As a presenter of first-rate artistic programming and facilitator of thought leadership, we leverage our inspiring history to serve as a thought-center, hosting leading activists, artists, writers, educators, and community members as they explore the Black experience and the process of community-making. Through exhibitions, residencies, symposia, artistic partnerships and events, and research, we offer a space to grapple with contemporary social issues through the lens of our unique piece of American history. We also conduct conservation efforts by promoting oral history, genealogy, digital storytelling, and other forms of accessible historical research. Lastly, as an education space, we draw on our tactile connection to our history to educate, enrich and inspire generations to come.

Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.

As a Front Desk Representative, you will be responsible for managing the front desk area, handling phone calls, and assisting with administrative tasks that keep our office running smoothly. SalesBizLab is seeking a dedicated and enthusiastic Front Desk Representative to join our dynamic team. Prove

Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA management. Help Desk Level 1 Representat

Looking to combine work, fitness and fun? Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment.

Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals.

Marriott Hotels - JobID: 158EF887228E71B3A05753E55B50A2B4 [Front Desk Agent / Concierge] As a Guest Service Representative at Marriott Hotels, you'll: Assist guests with check-in and check-out processes; Provide information about hotel services and amenities; Handle guest inquiries and complaints in

Client Service II Representative- Lobby Front Desk Reception. Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer.

Front Desk Representative Responsibilities:. Sell retail products (if sold at the front desk). Crunch Front Desk Representative.

Residence Inn by Marriott - JobID: 86D663AC0634D9256DAC035300838608 [Front Desk Agent / Concierge] As a Guest Service Representative at Residence Inn by Marriott, you'll: Greet and welcome guests; Check-in and check-out guests efficiently; Provide exceptional customer service; Handle guest inquiries

Job DescriptionSaving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact. Perks and Benefits: • Paid on-the-job training, • Flexible scheduling, • Culture driven company, • Employee recognition programsPrimary Responsibilities:, • Teach swimmers water safety and technique in accordance to our proprietary curriculum, • Provide positive reinforcement to swimmers, • Communicate to parents on swimmers progressJob Qualifications and Skills, • Ability to work with children, • Excellent communication and organizational skills, • High energy, • Strong work ethic If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see . NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School is an Equal Opportunity Employer.

The Front Desk Manager will not only be our best Front Desk Representative, but will lead our Front Desk team to ensure successful completion of all tasks. All Front Desk Associates are required to participate in general cleanliness of the club daily, as well as community outreach and marketing.

Job Description As a Customer Care Representative, you will interact directly with patients, assisting them with their medical equipment needs, processing orders, verifying insurance, and providing general administrative support. You will play an essential role in ensuring patients receive the right equipment on time while maintaining excellent customer service and a high level of professionalism. Wage: Competitive and negotiable, based on experience Key Responsibilities: * Patient Interaction & Front Desk Support: Greet and assist patients in a friendly, professional manner, both in person and over the phone. Address patient inquiries regarding product availability, insurance coverage, and order status. * Patient Registration & Information Collection: Collect and verify required patient information, including insurance details, medical history, and prescription information to ensure compliance with all Medicare/Medicaid requirements. * Medicare/Medicaid Verification & Authorization: Verify patient insurance coverage and eligibility through Medicare/Medicaid portals. Assist with obtaining prior authorizations as needed to ensure patient coverage for durable medical equipment. * Order Processing & Coordination: Assist patients in selecting appropriate medical equipment, process orders, and coordinate delivery schedules. Ensure all required paperwork is completed accurately and promptly. * Insurance & Billing Support: Work closely with the billing department to ensure accurate submission of claims, following up on any rejected or unpaid claims. Ensure all billing information aligns with Medicare/Medicaid regulations. * Patient Education: Provide clear instructions to patients on the proper use and care of their medical equipment. Address any concerns regarding warranties, returns, or troubleshooting of equipment. * Problem Resolution: Proactively address any patient concerns or issues regarding products, billing, insurance, or service delivery, and escalate matters to the appropriate department if necessary. * Documentation & Record Keeping: Maintain accurate, up-to-date patient records, ensuring all information is in compliance with HIPAA and other regulatory requirements. Document all interactions and updates in the patient management system. * Collaboration with Internal Teams: Collaborate with sales, billing, and delivery teams to ensure smooth communication and fulfillment of patient needs. Qualifications: * Experience: • Experience working with Medicare/Medicaid policies, billing procedures, and insurance verification is strongly preferred. Education: • High School diploma or equivalent; Associate's or Bachelor’s degree in healthcare administration or a related field is a plus. Knowledge & Skills: • Knowledge of Medicare/Medicaid billing and coverage policies, specifically related to Durable Medical Equipment (DME)., • Familiarity with DME products, healthcare regulations, and compliance standards., • Ability to manage patient inquiries efficiently and with a high level of empathy and professionalism., • Proficient in using office software (Microsoft Office Suite) and Electronic Health Records (EHR) systems., • Strong verbal and written communication skills, with the ability to clearly explain complex healthcare processes to patients. Customer Service Focus: • A patient-centered approach with a strong ability to handle sensitive situations with compassion and professionalism., • Excellent organizational and multitasking skills with a keen eye for detail. Problem-Solving Abilities: • Capable of resolving patient issues and concerns quickly and effectively while maintaining a positive experience.

Job Description Position Purpose Graduate Assistants (GAs) are integral in building community at SIA-NY in that they create a welcoming environment, assist with student and visitor questions and concerns, and maintain a clean, organized space in the 6th Floor Student Commons area in the Library. In addition to providing quality customer service, GAs are responsible for performing a variety of front desk and clerical functions in both the Commons and the Library. Essential Duties and Responsibilities Specific duties and responsibilities include the following, but the individual will also be expected to perform all the duties necessary which are customarily performed by a person holding this position. Other duties may be assigned. 6th Floor Commons / Reception Area • Front desk coverage (including reception and answering/ directing telephone inquiries) for evenings and weekends;, • Provide support to and assist in the management of after-hours happenings at the Institute including, community events, MA classes, and evening study hours. Community events support may include artist lectures, career workshops, book signings, and admission events;, • Work with IT to troubleshoot and assist presenters with audiovisual and classroom issues;, • Coordinate with all facility, student, and staff in case of emergencies (may include fire alarm checks, 911 emergencies, or building evacuations) and;, • Staff the Library circulation desk and use the library management system to issue, return and renew library materials;, • Answer in-person and telephone inquiries, guiding patrons to both hardcopy and e-resource; refer complex inquiries to the librarians for further assistance. Record all inquiries both in-person and remotely into Springshare’s LibAnswers;, • Provide basic IT support when necessary;, • Provide support for projects, such as annual collection audits;, • Re-shelve books, periodicals, and complete shelf tidying/reading duties;, • Open the library during morning coverage and close the library during evening coverage;, • Provide evening and weekend coverage during term time, along with possible additional hours if necessary, • Work on special projects, as needed. Knowledge and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge and skill required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to monitor all programs, calendars, and events in order to provide accurate information to students, faculty, staff, and visitors., • Ability to take charge and direct others in an emergency situation., • Strong IT skills including Word, Excel, Outlook, and an understanding of how to set up audio/visual equipment., • Ability to organize, plan, and prioritize work activity with little supervision., • Ability to use discretion, maintain confidentiality and represent the Institute in a professional manner., • Strong attention to detail with accuracy., • Must be dependable, present, motivated, and willing to learn new skills or tasks as needed., • Strong interpersonal and communication skills are required for working in a small team and for working within the broader context of the Institute., • Strong customer service skills., • Adaptable to changes in the workplace., • Strong verbal and written communication skills., • Ability to be present in the office/reception area and library., • Must be legally authorized to work in the United States. Education and Work Experience Candidates must be current first-semester student at Sotheby’s Institute of Art –NY and in good academic standing. • Bachelor’s Degree., • Experience working in an administrative role is preferred., • Candidates with face-to-face customer service experience will be given priority. Work Environment The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of his/her job. Under the ADA, reasonable accommodations must be made to enable individuals with disabilities to perform the essential functions. • Basic office, reception area, library, and classroom environment. The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Sotheby’s Institute of Art reserves the right to modify this job description in its sole discretion. Sotheby’s Institute of Art is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionOrangetheory Fitness is not only the hottest workout in the industry, it's a great place to work.Ranked as one of Inc. magazine's Fastest-Growing Private Companies and a top franchise in the world by Entrepreneur's Franchise 500, Orangetheory Fitness is a premier fitness brand. As part of an exciting business, you can make a difference by helping people meet their health and fitness goals. At Orangetheory Fitness, our goal is to share in the experience with our members. We introduce people who are looking to better themselves to a tried and proven program designed to deliver results. Backed by the science of post-exercise oxygen consumption (EPOC), our heart-rate monitored training is designed to keep heart rates in a target zone that spikes metabolism and increases energy. The result is the Orange Effect more energy, visible toning and extra fat and calorie burn for up to 36 hours after your workout! For more information about our science backed workout, please visit Orangetheory Fitness Williamsburg is currently looking for fun, smart and passionate influencers to join our rapidly growing sales team! If you are • a passionate, positive and detail oriented person that can talk to anyone, • someone who enjoys teamwork and wants to be a part of a world class fitness company, • someone who would go all in on an 80s themed workout and might just drop and do a burpee for funThen youre probably the right person for us! Because we are: • all about fun, exciting and rewarding experiences for our team members and staff, • expanding rapidly around the country and the world, • looking for successful and motivated people who what to improve themselves and their careerOur Sales Associate role assists in running all front of house fitness studio operations for our Williamsburg, Brooklyn location, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. Sales Associates are responsible for meeting and exceeding all key performance sales indicators for the fitness studio; including membership sales/renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels. As an Orangetheory Fitness Sales Associate you will be part of a dynamic team that positively affects the lives of our members on a daily basis! You will participate in the operation and success of a fast-paced fitness studio, build relationships with OTF members and the community in order to help maintain and build member base. In order to Burn With The Best you must be able to perform this job successfully which includes performing each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. JOB DUTIES INCLUDE: • Establishes and maintains an effective referral program, • Maintains accurate records using established OTF sales systems., • Conducts telephone inquiries/follow up calls/customer care calls, • Lead studio previews for guests and new members, • Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio, • Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities, • Maintains an organized and clean lobby/front desk area, • Responsible for processing accurate credit card transactions, • Follow up and follow through activities with all prospective clients, • Responds immediately to member requests, inquiries and concerns., • On-board all clients properly through accurate digital and paper documentation, • Works closely with Fitness Team to ensure that processes are fulfilled, • Responsible for attending and participating in all relative OTF training programs.If you are a Health Enthusiast with the following characteristics, Orangetheory Fitness wants YOU!, • Excellent customer service skills. Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred), • Solid verbal and written communication skills required, • Able to multi-task and excel in a busy environment., • Functional computer skills required MS Office basic programs (word, excel), Internet, Basic computer program software use, • Health & Fitness minded people strongly preferred, • High school diploma required., • Enthusiastic, energetic, personable and friendly disposition, • Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, its an attitude), • Flexible to work EARLY morning 5:30/6:30am, evenings (2:30pm-9:00pm) and weekend hours(7:30am/12:30-6:30pm) as neededCompany Benefits & Perks:, • Diverse schedules available to fit your needs, • WORKOUT FOR FREE!, • Fitness casual/ OTF Brand positive dress-code, • Passionate, collaborative work environment, • Our full-time employees within this role are also eligible to receive additional benefits such as healthcare plans and vacation days.Wages: hourly + commission AAP/EEO STATEMENT Orangetheory Fitness provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. Job Types: Full-time, Part-time, Commission Salary: $17.00 to $20.00 /hour Experience: • sales: 1 year (Preferred), • Customer Service: 1 year (Preferred)Education:, • High school or equivalent (Required)Location:, • Brooklyn, New York, NY (Preferred)Shifts:, • Morning (Preferred), • Mid-Day (Preferred), • Evening (Preferred)Hours per Week:, • 10 or fewer (Preferred), • 11-20 (Preferred), • 21-30 (Preferred), • 31-40 (Preferred)Additional Compensation:, • Commission, • Bonuses, • Store DiscountsWork Location:, • One locationHours per week:, • 10-19, • 20-29, • 30-39Paid Training:, • YesManagement:, • Shift LeadSchedule:, • Monday to Friday, • Holidays required, • Day shift, • Night shift, • Weekends requiredJob Types: Full-time, Part-time Pay: $17.00 - $20.00 per hour

Job DescriptionCompany Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you Job Description Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. ROLES AND RESPONSIBILITIES: • Provide high level customer service and hospitality to clients, • Assist the Studio Management in daily studio tasks and projects, • Maintain a positive attitude and take initiative, • Provide support to the SoulCycle instructors to ensure a successful class check-in process, • Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie, • Assist with the training and coaching of new hires for the front desk staff team, • Maintain product knowledge for all studio retail operations, • Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture, • Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors, • Common area cleaning, including, front desk, lockers, retail shelves, office and hallways, • Bathroom and changing room cleaningQualifications, • Must have customer service experience, • Must have the ability to prioritize and multi-task within a fast-paced environment, • Must be willing to initiate tasks and perform duties without direction, • Must have excellent communication skills and be able to work with a wide range of personalities, • Must have outstanding customer service and problem solving skills, • Must have a positive, can-do attitude, • Must have friendly and professional phone and email etiquette, • Must have superior organizational skill, • must have at least 3 days of availability week over week totaling 20 hours with one of those days being a Saturday or Sunday., • All employees are expected to be available to work peak holiday shifts. Additional Information For additional Information visit our Career Site:

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Concierge candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate is responsible for greeting residents and guests, and will ensure that the lobby, entryways, and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Responsibilities will also include managing emergencies and coordinating response with the Durst emergency response team members until first responders arrive. In addition, candidate will monitor visitor parking (where applicable), and address any complaints from residents and escalate them appropriately. We are seeking a Lead Concierge at SVEN located Long Island City, Queens. The shift and schedule for this position is Monday-Friday 7am-3:30pm, Saturday-Sunday OFF Please note, work schedule and shift are subject to change based on resident occupancy. The pay rate for this position is $31.7758 per hour. Responsibilities: • Oversees training and onboarding of all front desk concierge employees., • Communicate with concierge team to fill all time off coverage and relay confirmed coverage back to direct manager(s)., • Responsible for issuing and deactivating key cards for new and exiting residents., • Responsible for escalating resident complaints and daily work order review., • Maintain an excellent customer service relationship by adhering to the Durst Residential customer service standards., • Adhere to all Durst Residential Standard Operating Procedures for the position., • Screen all guests to the property in order to ensure authorized entry into resident apartment., • Ensuring the lobby, entryways, and front desk is clean and organized at all times., • Answering the telephone, providing information, forwarding calls and taking messages when necessary., • Routinely inspect building entrance, lobby and community amenity areas for trash, cleanliness, and lighting and take appropriate action to maintain the upkeep of the areas. Notify a manager of items that cannot be addressed immediately., • Signing for deliveries and packages and tracking in the building system/application (e.g. BuildingLink©)., • Perform daily package audits and timely distribution and assisting residents with packages., • Accepting service requests from residents and logging appropriately into the building system/application (BuildingLink©). Educate residents on how to use the system as necessary., • Ensuring that all apartment keys are accounted for and secure during shift per Standard Operating Procedure (KeyTrak©)., • Issuing keys to residents or other associates per approved building Standard Operating Procedures., • Receive and distribute dry cleaning and other deliveries to residents as required., • Continuously monitor Access Controls and CCTV for suspicious activity and door safety and handle accordingly., • Handle tenant inquiries/issues/incidents and document and communicate them according for the following but not limited to:, • Noise complaints, • Smoking on property or in apartment, • Arriving guest, vendors or deliveries, • Ensure all vendors and contractors report to lobby desk upon arrival and are announced to Property Management Team. All vendors and contractors shall be escorted by building staff as needed and be appropriately logged with identification scanned and recorded., • Ensure all elevator incidents/entrapments are tracked, documented and reported to Property Management Team., • Monitor elevators on a frequent basis to ensure all are operational, • Communicate Out of Service elevators immediately to Property Management Team, • Monitor and manage operation of elevator computer at front desk, • Manage emergency response during Fire/Non-fire Emergencies and/or Active Shooter Events, • Call 911 and assist first responders as needed, • Monitor FCC and all applicable fire protection systems, • Activate Emergency Response Team (Property Manager(s), Porter(s), Handyperson(s)), • Other tasks as assigned by management. Qualifications: Qualifications, Areas of Knowledge, Skills, Abilities and Certifications: • High school diploma or equivalency preferred. For safety and productivity reasons, the position requires the ability to effectively read and write English., • 1-2 years' experience in customer service, residential concierge or related field preferred., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to community staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. If s/he have not previously completed, the Candidate Must Complete the Following Within 90 Days of Hire (must provide certificate/license as proof of completion) • 32BJ CPR/AED/Basic First Aid course, • 8 hour course, • FDNY Certificates, • F-85 Fire Safety Director with Active Shooter and Medical Emergency Preparedness or F-89 Fire Life and Safety Director, • Z-50 Fire Safety Director FDNY Written Exam, • Z-89 Non-fire Emergency FDNY Written Exam, • S-12 Citywide Sprinkler Systems, • S-13 Citywide Standpipe Systems, • S-14 Citywide Standpipe Multi-zone Systems, • Knowledge and operational experience of Fire Command Centers and Fire Protection Systems, • CPR/AED and Basic First Aid Certificate (renewal every 2 years), • 32BJ Fire Life and Safety Director for Commercial Buildings Course Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical demands: While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 30lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. 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Job Description Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Handle all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to members accounts., • Assist in maintaining the neatness and cleanliness of the club., • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities., • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule., • Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.Qualifications/Requirements, • Customer service background preferred., • Must be 18 years of age or older., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent preferred.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occasionally lift up to 50 lbs., • Will encounter toxic chemicals during shift., • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.Why Join Planet Fitness? Philosophy We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters,but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ). Mission Statement At PF Supreme, weve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits. Job Benefits include • Free Black Card gym membership., • Day, evening, or overnight shifts., • Career growth opportunities., • Discounts on merchandise sold at the club., • Benefits including: medical, 401k, and supplemental insurance., • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Job DescriptionCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our No Judgments philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! Benefits/ Perks: • Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more, • Complimentary CPR/AED Re-certifications, • Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status, • Complimentary Crunch gym membership, • Discounts on services, products, and much more!Front Desk Representative Responsibilities:, • Greet all members & guests with a smile and wish them well as they exit the club, • Check in all members and guests in accordance with company procedures, • Facilitate any messages on club software at member check-in, • Answer phones in courteous, helpful, professional manner, • Communicate special events to members and guests, • Maintain an atmosphere which makes members feel welcome, • Facilitate all member requests or forward to a manager, • Maintain professional disposition at all times, • Understand and follow all policies, procedures and standards, • Sell retail products (if sold at the front desk), • Schedule member service needs, • Assist in retail, childcare, etc. desks/areas as needed, • Facilitate payment of member services in accordance with company procedures, • Know club facility, services, and schedules, • Maintain a clean and organized work area, • Assist in all projects as delegated by club management, • Above position may report to Operations Manager where applicable, • Follow all policies and procedures in Employee Handbook, • Above description may be subject to change or alteration at any timeQualifications:, • Fluent in English, • Proficient reading and writing skills, • Good communication skills, • Strong customer service skills, • 18+ years of age, • Experience in a fast-paced environment, • Multitasking skills, • High energy and patience required, • Open availabilityCrunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our No Judgments philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! Benefits/ Perks: • Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more, • Complimentary CPR/AED Re-certifications, • Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status, • Complimentary Crunch gym membership, • Discounts on services, products, and much more!Front Desk Representative Responsibilities:, • Greet all members & guests with a smile and wish them well as they exit the club, • Check in all members and guests in accordance with company procedures, • Facilitate any messages on club software at member check-in, • Answer phones in courteous, helpful, professional manner, • Communicate special events to members and guests, • Maintain an atmosphere which makes members feel welcome, • Facilitate all member requests or forward to a manager, • Maintain professional disposition at all times, • Understand and follow all policies, procedures and standards, • Sell retail products (if sold at the front desk), • Schedule member service needs, • Assist in retail, childcare, etc. desks/areas as needed, • Facilitate payment of member services in accordance with company procedures, • Know club facility, services, and schedules, • Maintain a clean and organized work area, • Assist in all projects as delegated by club management, • Above position may report to Operations Manager where applicable, • Follow all policies and procedures in Employee Handbook, • Above description may be subject to change or alteration at any timeQualifications:, • Fluent in English, • Proficient reading and writing skills, • Good communication skills, • Strong customer service skills, • 18+ years of age, • Experience in a fast-paced environment, • Multitasking skills, • High energy and patience requiredAvailability:, • Opening Shifts, • Mondays 4:45am - 1pm, Friday 4:45am - 1pm, and Saturdays 7:45am - 1pmCrunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionBenefits/Perks • Competitive salary, • Flexible Schedule, • Great work-life balance, • Paid time off Responsibilities • Greet customers as they arrive and provide an excellent customer experience, • Answer phone calls and schedule appointments, • Assist clients with paperwork, including consent forms, • Maintain a clean and inviting environment, • Provide general customer service and attend to the needs of customers throughout their servicesQualifications, • Two or more years of experience as a receptionist or similar role is preferred, • Excellent communication skills with a commitment to customer service, • Strong work ethic and positive attitude, • Familiar with computers and scheduling software, • Excellent multi-tasking skills

Job DescriptionCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our No Judgments philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! Benefits/ Perks: • Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more, • Complimentary CPR/AED Re-certifications, • Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status, • Complimentary Crunch gym membership, • Discounts on services, products, and much more!Front Desk Representative Responsibilities:, • Greet all members & guests with a smile and wish them well as they exit the club, • Check in all members and guests in accordance with company procedures, • Facilitate any messages on club software at member check-in, • Answer phones in courteous, helpful, professional manner, • Communicate special events to members and guests, • Maintain an atmosphere which makes members feel welcome, • Facilitate all member requests or forward to a manager, • Maintain professional disposition at all times, • Understand and follow all policies, procedures and standards, • Sell retail products (if sold at the front desk), • Schedule member service needs, • Assist in retail, childcare, etc. desks/areas as needed, • Facilitate payment of member services in accordance with company procedures, • Know club facility, services, and schedules, • Maintain a clean and organized work area, • Assist in all projects as delegated by club management, • Above position may report to Operations Manager where applicable, • Follow all policies and procedures in Employee Handbook, • Above description may be subject to change or alteration at any timeQualifications:, • Fluent in English, • Proficient reading and writing skills, • Good communication skills, • Strong customer service skills, • 18+ years of age, • Experience in a fast-paced environment, • Multitasking skills, • High energy and patience requiredAvailability:, • Monday/Wednesday/Friday (3p - 10:15p)

Job DescriptionCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our No Judgments philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! Benefits/ Perks: • Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more, • Complimentary CPR/AED Re-certifications, • Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status, • Complimentary Crunch gym membership, • Discounts on services, products, and much more!Front Desk Representative Responsibilities:, • Greet all members & guests with a smile and wish them well as they exit the club, • Check in all members and guests in accordance with company procedures, • Facilitate any messages on club software at member check-in, • Answer phones in courteous, helpful, professional manner, • Communicate special events to members and guests, • Maintain an atmosphere which makes members feel welcome, • Facilitate all member requests or forward to a manager, • Maintain professional disposition at all times, • Understand and follow all policies, procedures and standards, • Sell retail products (if sold at the front desk), • Schedule member service needs, • Assist in retail, childcare, etc. desks/areas as needed, • Facilitate payment of member services in accordance with company procedures, • Know club facility, services, and schedules, • Maintain a clean and organized work area, • Assist in all projects as delegated by club management, • Above position may report to Operations Manager where applicable, • Follow all policies and procedures in Employee Handbook, • Above description may be subject to change or alteration at any timeQualifications:, • Fluent in English, • Proficient reading and writing skills, • Good communication skills, • Strong customer service skills, • 18+ years of age, • Experience in a fast-paced environment, • Multitasking skills, • High energy and patience requiredAvailability:, • Saturday/Sunday 7:45am - 1pm or Saturday/Sunday 1pm - 6:15pmCrunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our No Judgments philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! Benefits/ Perks: • Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more, • Complimentary CPR/AED Re-certifications, • Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status, • Complimentary Crunch gym membership, • Discounts on services, products, and much more!Front Desk Representative Responsibilities:, • Greet all members & guests with a smile and wish them well as they exit the club, • Check in all members and guests in accordance with company procedures, • Facilitate any messages on club software at member check-in, • Answer phones in courteous, helpful, professional manner, • Communicate special events to members and guests, • Maintain an atmosphere which makes members feel welcome, • Facilitate all member requests or forward to a manager, • Maintain professional disposition at all times, • Understand and follow all policies, procedures and standards, • Sell retail products (if sold at the front desk), • Schedule member service needs, • Assist in retail, childcare, etc. desks/areas as needed, • Facilitate payment of member services in accordance with company procedures, • Know club facility, services, and schedules, • Maintain a clean and organized work area, • Assist in all projects as delegated by club management, • Above position may report to Operations Manager where applicable, • Follow all policies and procedures in Employee Handbook, • Above description may be subject to change or alteration at any timeQualifications:, • Fluent in English, • Proficient reading and writing skills, • Good communication skills, • Strong customer service skills, • 18+ years of age, • Experience in a fast-paced environment, • Multitasking skills, • High energy and patience requiredAvailability:, • Wednesday & Thursday: 4:00 PM 11:15 PM, • Friday: 3:00 PM 10:15 PM, • Saturday & Sunday: 1:00 PM 9:15 PMCrunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionCrunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, its an opportunity to inspire others to reach their fitness goals. Our No Judgments philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! Benefits/ Perks: • Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more, • Complimentary CPR/AED Re-certifications, • Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status, • Complimentary Crunch gym membership, • Discounts on services, products, and much more!Front Desk Representative Responsibilities:, • Greet all members & guests with a smile and wish them well as they exit the club, • Check in all members and guests in accordance with company procedures, • Facilitate any messages on club software at member check-in, • Answer phones in courteous, helpful, professional manner, • Communicate special events to members and guests, • Maintain an atmosphere which makes members feel welcome, • Facilitate all member requests or forward to a manager, • Maintain professional disposition at all times, • Understand and follow all policies, procedures and standards, • Sell retail products (if sold at the front desk), • Schedule member service needs, • Assist in retail, childcare, etc. desks/areas as needed, • Facilitate payment of member services in accordance with company procedures, • Know club facility, services, and schedules, • Maintain a clean and organized work area, • Assist in all projects as delegated by club management, • Above position may report to Operations Manager where applicable, • Follow all policies and procedures in Employee Handbook, • Above description may be subject to change or alteration at any timeQualifications:, • Fluent in English, • Proficient reading and writing skills, • Good communication skills, • Strong customer service skills, • 18+ years of age, • Experience in a fast-paced environment, • Multitasking skills, • High energy and patience requiredShifts:, • Thursdays 4:00pm - 11:30pm, • Fridays 4:00pm-10:30pmCrunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionCompany Description Who We Are We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you Our Mission To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal. Job Description Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. ROLES AND RESPONSIBILITIES: • Provide high level customer service and hospitality to clients, • Assist the Studio Management in daily studio tasks and projects, • Maintain a positive attitude and take initiative, • Provide support to the SoulCycle instructors to ensure a successful class check-in process, • Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie, • Assist with the training and coaching of new hires for the front desk staff team, • Maintain product knowledge for all studio retail operations, • Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture, • Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors, • Common area cleaning, including, front desk, lockers, retail shelves, office and hallways, • Bathroom and changing room cleaningQualifications, • Must have customer service experience, • Must have the ability to prioritize and multi-task within a fast-paced environment, • Must be willing to initiate tasks and perform duties without direction, • Must have excellent communication skills and be able to work with a wide range of personalities, • Must have outstanding customer service and problem solving skills, • Must have a positive, can-do attitude, • Must have friendly and professional phone and email etiquette, • Must have superior organizational skills, • Pay Transparency: $16.50/hr Additional Information For additional Information visit our Career Site:

Job Description SureStay Hotel by Best Western Secaucus is hiring for a hotel Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Best Western brand experience is preferred but not required. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software (Jonas Chorum), • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills, • Degree in hotel management is a plus

Job Description Super Soccer Stars is seeking a full-time Front Desk Associate to join our team! We are seeking an individual who genuinely enjoys working with children, participating in athletics, and engaging with the community. As the Front Desk Associate, you will be responsible for the day-to-day front desk, customer service, facility management, scheduling, and communication at our main locations located in the Upper West Side and Upper East Side You will report directly to the Operations Manager to provide outstanding customer support, front desk management, and marketing assistance. This is an in-person position; applicants must be available to work Tuesday through Saturday and able to commute reliably to our Upper East Side and Upper West Side locations. Who are we? We’re a diverse and committed group that values teamwork, creativity, and a shared passion for delivering high-quality children’s programming. Our mission is to provide the best youth sports experience for families across the city—and we’re growing every day. Day-to-day operations: • Customer Service & Communication, • Maintain flawless communication with customers and prospective customers in person, by phone, text, and email., • Foster positive relationships with clients, children, and partners to ensure an excellent customer experience., • Answer customer questions, provide program information, and communicate schedule updates or changes., • Guide families through enrollment, transfers, and withdrawals, offering solutions when needed., • Handle initial-level escalated issues quickly and professionally to uphold Soccer Stars’ standards., • Front Desk & Administrative Support, • Greet customers with a warm, friendly attitude upon arrival., • Ensure front desk security and complete office opening and/or closing procedures., • Manage the front desk area, including supervision and upkeep of promotional materials., • Monitor office deliveries, supplies, and general maintenance of the physical space., • Maintain restroom cleanliness and restock supplies (toilet paper, paper towels, soap)., • Report lateness or field-related issues to the Operations Team., • Field & Marketing Support, • Ensure signage and sandwich boards are properly placed at fields., • Set up tables with marketing materials for families and passersby., • Support marketing initiatives, including flyer distribution, community events, and outreach to local businesses, to grow enrollment., • Participate in promotional activities to represent and grow Soccer Stars programs., • Operational & Administrative Support, • Assist the Facilities Coordinator with maintenance requests and location contacts., • Perform errands, pick-ups, and drop-offs on behalf of Upper Management as needed., • Take on additional responsibilities within the field as required. Schedule • Wednesday - Friday from 8:30 AM - 5:00 PM, • Saturday and Sunday from 8:00 AM - 2:00 PM, • In-office, Wednesday through Sunday, • Approx. 30 to 35 hours per week, • Proven experience as a front desk representative, customer service agent, or in a similar role., • Strong communication and interpersonal skills with a customer-first mindset., • Excellent organizational and multitasking abilities., • Effective problem-solving skills and sound judgment., • Personable, outgoing, energetic, and hardworking with a positive attitude., • Ability to work independently, take initiative, and manage responsibilities proactively., • Hourly Pay: $18–$20/hour, based on experience, • Commission and bonus opportunities, • Friendly, team-oriented work environment, • Excellent growth potential within a fast-growing organization, • Opportunity to make a real impact on youth development and community programming

Job Description AKT is the national leader in fitness with more than 20+ locations in the United States. AKT provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and others, and most of all find encouragement to live healthier lives and be our best self! AKT is a community centered around fitness. We are currently expanding our team at AKT Nomad, NY and seeking a qualified Sales Representative that is focused on driving sales and service excellence to expand our AKT community. This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! POSITION: The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Representative also assists with retaining and providing unmated customer service to current members. Boutique fitness knowledge or experience is preferred, but not required. This position is part-time position that requires availability to work a rotating, weekend, morning. and evening shifts. REQUIREMENTS: • Excellent sales, communication, and customer service skills required, • Warm welcoming and engaging personality, • Ability to build strong customer relationships, • Goal-oriented with an ability to achieve sales in memberships, retail, and private training, • Self-motivated and takes initiate, • Ability to learn and use the ClubReady software system, • Must be have excellent communication skills via in person, phone and email, • Strong organizational and multi-tasking skills, • Must be able to work under pressure and meet tight deadlines, • Must have proficient computer skills, • Authorization to work in the United States required RESPONSIBILITIES: • Execute sales process of lead generation, follow up, and close, • Conduct tours of the facility while establishing a relationship and targeting individual’s goals and needs, • Maintain acceptable level of personal sales production, • Emphasize and enforce objectives of the club as a fitness and wellness provider, • Present available services to current or prospective members, • Book quality appointments to achieve monthly sales quota, • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club, • Assumes responsibility for developing selling skills, • Process accurate cash and credit card transactions, • Follow up & follow through activities with prospective clients, • Input inventory for retail clothing and other items, • Attend and complete all relative training programs, • Take pictures for social media platforms, • Light cleaning of the retail area, studio, and restrooms, • Other duties as assigned COMPENSATION & PERKS: • This position offers a very competitive base rate, • Commission paid on sales, • Huge opportunities for growth within the studios including additional sales and management positions Free unlimited membership to AKT, • Employee Retail Discounts, • Free membership

Job DescriptionBenefits/Perks • Competitive salary, • Flexible Schedule, • Great work-life balance, • Paid time off, • Ongoing training Responsibilities • Greet customers as they arrive and provide an excellent customer experience, • Answer phone calls and schedule appointments, • Assist clients with and technicians when needed, • Maintain a clean and inviting environment, • Provide general customer service and attend to the needs of customers throughout their services, • Basic social media managementQualifications, • Two or more years of experience as a receptionist or similar role is preferred, • Russian language proficiency is preferred, • Excellent communication skills with a commitment to customer service, • Strong work ethic and positive, polite attitude, • Familiar with computers and scheduling software, • Excellent multi-tasking skills

Job Description Front Desk Operations - Customer Service Representative: NYC, Long Island, NY, Hoboken, NJ, Greenwich, CT alts | Alteration Specialists is looking for a Front Desk Operations Representative Alts is looking for a dynamic professional Front Desk Operations member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This is a customer facing position, full-time role in New York City, Brooklyn, NY, Long Island, NY, Hoboken, NJ & Greenwich, CT, with competitive pay, full benefits, and opportunities for future growth. Responsibilities include: Front Desk - Office Management • Maintain a professional, warm, welcoming office environment, • Greet all clients, manage check-ins, pickups and payment, • Answer all inbound calls to the Alteration Specialists Studio, • Manage all client bookings and appointments, • Process new transactions and ensure internal reporting is correct, • Responsible for ordering, tracking and managing office inventory, supplies and purchases, • Ensure all outsourced garments are appropriately tagged, distributed and delivered, • Quick, warm, and on-brand customer communication across emails, calls and in-person, • Thoughtful and authentic recommendations to customers through a deep understanding of their need, • Thoughtful interaction with each customer, • Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the team, • Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio, • Ensure all tickets are properly created, and processed throughout the garment’s life cycle with Alteration Specialists, • You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease., • You are a skilled communicator. You’re both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion., • You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in., • You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list., • You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe., • You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization’s objectives., • Experience in customer service related roles preferred, • Prior responsibilities in the fashion industry, and communications management desired., • Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired. Why the Role is Compelling As a Front Desk Operations member at Alts, you will play a critical role in the overall success of the store and contribute to a positive and dynamic shopping experience for customers. You will have the opportunity to work with a dynamic team, hone your organizational and customer service skills, and grow your career in the retail industry. This is a fantastic chance to join a supportive, goal-driven company with plenty of opportunities for advancement as the brand continues to expand. We are a performance-driven company, and strong performance can lead to promotion opportunities as early as three months to our full time Studio Experience Coordinator position which would come with a raise. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing. Alts is committed to hiring and rewarding top talent. We value hard work, dedication, and the development of our employees. As part of our team, you will receive competitive compensation, benefits, and ongoing opportunities for personal and professional growth. Compensation FDO earns $18 an hour when you are accompanied by a Studio Experience Coordinator or other FDO. If you are working a shop on your own then you will be paid $20 an hour for that specific shift. $18 an hour is the base compensation for any and all FDO roles. Powered by JazzHR EGFY4nPGIR

Job DescriptionJob Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt Company Overview ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: • Maintains control of patient scheduling, • Addresses and resolves patient complaints, • Reviews patient charts making corrections with posting if needed, • Takes on the responsibility of the Treatment Plan Coordinator in some offices, • Has working knowledge of all insurances; handling of claims, attachments for claims, • Maintains collection controls and systems, • Oversees daily closeout functions as well as daily deposit with the corporate office, • Coordinates end-of-month functions with the corporate office & Dental Practice Manager, • Monitors patient A/R, • Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings, • Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager, • Contacts maintenance for all office equipment in need of repair for optimum function, • Following up on unresolved task, • Performs miscellaneous job-related duties as assigned, • Coordinating office needs with Dental Practice Manager, • Assistant Dental Office Manager - Qualifications, • High School diploma or GED required, • Experience using Outlook, Word Excel preferred, • Easily able to learn new technologies and systems required, • Work experience in an administrative function and/or customer facing role required, • Working knowledge of dental or medical front desk duties and responsibilities preferable, • Previous dental office management work experience preferable, • Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): • Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks., • Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options., • Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits., • Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses., • Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans., • Additional Perks:, • Employee Assistance Program (EAP), • Identity Theft & Fraud Protection, • Legal Support Services, • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), • Wellness Programs The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR P62tOQFWAM

Job DescriptionCompany Description: WORLD SPA is a Brand New Spa & Restaurant concept in Brooklyn, NY. We are seeking talented, dedicated, and enthusiastic team members to become part of the Grand Opening of New York City’s premiere, largest, and most diverse Spa Destination in a class by itself located in the heart of Brooklyn. This is a great opportunity to become a part of a one-of-a-kind project with a culture that will enable you to grow and make a difference. If you are passionate about what you do, hungry for success, growth and ability to make an impact, apply today! WORLD SPA offers a global, authentic, and unmatched spa experience by preserving ancient practices and uniting various culturally authentic sauna, bathing, and spa treatments in one destination. World SPA creates an environment that inspires the imagination and provides distinctive sensory experiences to our guests. Our goal is to consistently exceed guest expectations by anticipating their needs and desires and offering them an unparalleled experience. WORLD SPA features multiple world-class dining venues. REN is a fine dining, full service restaurant in collaboration with Michelin Star Chef Shaun Hergatt. REN means “pure” in Nordic and represents a familiar, clear, everyday restaurant concept with international specialties masterfully created from the best natural ingredients. REN feels upscale, but comfortable. WORLD SPA LOUNGE, which is a 250 seat restaurant and is the most fast paced of all is located within the Spa area, where guests can either enjoy a cup of artisanal tea, crafted cocktail, fresh sushi and small plates in between experiencing multitude of Spa rooms and saunas or can reserve a cabana for a full on feast or celebration. World Spa Lounge offerings represent the same regions as the Spa: Eastern European, Mediterranean, Asian and American. World Spa Lounge feels casual and unpretentious still offering the highest quality of food & beverages and friendly, attentive service. BIRCH&OAK is a VIP area with its own Bar and Restaurant, outdoor terrace that can be enjoyed by the Members during their Spa visit or on its own. In addition to the three dining venues, World Spa features 2 exclusive Private Rooms that have their own sauna for groups of 22 and 15 guests. Position Summary: Guest Ambassadors communicate with guests looking to make or cancel reservations. They greet guests on arrival, direct them to where they need to be, issue wristbands, and collect payment information. Essential Duties and Responsibilities: * Accurately book, change and cancel spa appointments. * Acknowledge and greet everyone who enters and leaves the spa. * Ensure that the check-in, check-out and payment process is handled in accordance with company policy. * Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation. * Utilize spa computers with skill and proficiency; document guest information in electronic record as directed. * Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. * Maintain eye contact when addressing external and internal guests; develop professional and personalized relationships with regular guests. * Handle guests’ questions and concerns promptly, professionally and courteously. * Maintain complete confidentiality in all guest matters in accordance with company policy; * Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction. * Maintain a clean, safe, fully stocked and well organized work area. * Ensure adequate stock of supplies and equipment; inform management when stock is low. * Must be able to work without constant direct supervision and remain at assigned post for extended periods of time. * Maintain a positive attitude and contribute toward a quality work environment. * Regularly attend, participate in and support training and staff meetings for the spa. * Communicate to management any and all occurrences involving staff or guests in the spa that require attention. * Perform other duties as assigned by Management. Skills, Abilities and Experience: * Minimum of 3 years’ of experience as a Front Desk personnel or as Customer Service Representative OR Minimum of 3 year of employment within a Hotel environment or Spa * Excellent interpersonal relationship with positive attitude and ability to work cohesively as part of a team. The World Spa, LLC. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #ZR

Job Description Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Company Overview ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first Duties and Responsibilities * Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner * Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards * Maintains reception area and inventory control of office supplies, patient literature and all related items. * Performs miscellaneous job-related duties as assigned Knowledge and Skills/Expected Competencies * High School diploma or GED preferred * Professional and compassionate demeanor * Willingness to go above and beyond to ensure patient satisfaction * Excellent interpersonal skills and communications abilities * Impressive ability to efficiently manage multiple tasks * Computer competent and ability to work a multi-line phone system Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): • Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks., • Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options., • Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits., • Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses., • Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans., • Additional Perks:, • Employee Assistance Program (EAP), • Identity Theft & Fraud Protection, • Legal Support Services, • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), • Wellness Programs The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR MT6ONiFQb2

Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Director of Operations, the* Site Manger* oversees the day-to-day operations of a multi-service primary care center in New York City. The Site Manager is responsible to the provision of effective administrative, financial and operational aspects of the health center, including both front-end and back-end operations. This position will ensure the delivery of a patient-centric primary care experience, foster a safe, trauma-informed care environment where staff are engaged, developed and invested in the vision and mission of the organization. This is a supervisory position. KEY ESSENTIAL FUNCTIONS Operations • Direct oversight of Assistant Site Manager who oversees the Front Desk staff and other non-clinical support staff at Ramon Velez and the School Based Health Center (SBHC)., • Oversight of schedule for all site staff (i.e. front desk staff, MA/LPNs, RNs, care coordinators, providers, etc.) to ensure seamless and adequate coverage., • Oversight of the SBHC in collaboration with Medical Director who will provide clinical oversight of the SBHC., • Oversight of all programs at Ramon Velez such as WIC and any other targeted program for the community., • Develop and monitor trends and provides action plans for Key Performance Indicators (KPIs) within the practice operations, • Collaborate with the Director of Operations, responsible for the financial performance of the site. Monitor the budget, site expenses to project revenue and execute plans for budgeting variances., • Maximize patient throughput and review of cycle times by managing ongoing daily front and back office operations., • Reconcile site encounters on a daily basis to ensure accurate billing and encounters are closed in a timely fashion., • Oversight of cash collections relating the patient billing and AR at the center level., • Responsible for the overall appearance of the facility by conducting regular walk-through, filling out work orders, arranging routine and emergency maintenance visits for the building's facilities., • Ensure facility is adequately stocked with necessary supplies and par levels are maintained., • Organize work around repeatable processes rather than one-off projects and takes a continuous improvement approach. Updates and develops new department standard operating processes (SOPs)., • Collaborate with Medical and QI leads to drive clinical quality measures, population health initiatives, and reduce the cost of care., • Recruit, supervise, manage, develop and evaluate performance of all staff on an ongoing basis in accordance with applicable performance standards (with the exception of the doctors)., • Collaborate with the HR team to formalize a development plan for staff as well as manage employee relations issues such as provide employees with formal write-ups and suggestions for improvement, and administer terminations as needed., • Perform tasks to maintain employee/payroll records including check and audit of timekeeping records for compliance with established standards by maintaining time and attendance records. The Administrative Assistant will oversee timekeeping for providers., • Conduct daily huddles and monthly staff meetings to communicate policy, operational and health care environment updates., • Oversee patient satisfaction surveys, review trends and implements interventions to strive for excellence. Disucss results and trends during QI/QA meetings., • Execute and maintain compliance with all established processes, procedures, and performance metrics. Conducts routine trainings with competency assessments., • Coordinate and ensure that all records of the facility, equipment, and logs are maintained properly and are up to date., • Ensure staff maintain and adhere to all HIPAA requirements in accordance with the policy and procedure., • In collaboration with Compliance Officer, investigate, monitor and keep leadership abreast of regulatory/complinace issues, deficiencies, or potential problems that may have financial impacts, personnel concerns, or involve regulatory intervention., • Conduct and participate in internal and external meetings, conferences and seminars as a representative of Primary Care, including the Board of Directors meetings held afterhours and on weekends., • Perform other appropriate duties as requested by supervisor., • Undertake special projects and assignments as directed. REQUIREMENTS: • Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing or equivalent strongly preferred. BA required., • Three (3) years progressively responsible management and supervisory experience with specific knowledge, experience, and demonstrated ability in the areas of management, personnel development and management, organizational evaluation, professional staff development and leadership skills in an ambulatory medical care setting preferred., • Two (2) years' experience in Community Health Centers*, • Exceptional emotional intelligence and interpersonal skills. Able to effectively deescalate, communicate and navigate highly sensitive and challenging situations with a sense of calm reassurance., • Good judgment in a) seeking and using information to support decision-making; b) anticipating the consequences of decisions and actions; c) communicating information; d) interacting constructively with others both within and outside the organization; e) maintaining confidentiality, as appropriate; and f) choosing actions that are beneficial to, and consistent with, the mission, goals, culture and style of the organization., • Strong qualitative, quantitative and analytical skills, demonstrated by ability to identify and use information and data to set goals and priorities, make decisions and measure performance, Strong coaching philosophy focused on observation and feedback model, • Demonstrated history of managing people to meet/exceed established Key Performance Indicators, • Demonstrated ability to consistently meet deadlines, • Excellent oral and written communication skills, • Strong organizational and planning skills with excellent attention to detail, • A compassionate and trauma-informed care approach to patients is essential Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.