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  • Call Center & Front Desk Representative (In-House, Medical Office)
    Call Center & Front Desk Representative (In-House, Medical Office)
    17 days ago
    Full-time
    Manhattan, New York

    Full job description Overview Call Center & Front Desk Representative – Boutique Ophthalmology Practice Be the first impression of excellence in eye care We are a high-end, patient-centered ophthalmology and refractive surgery practice seeking an experienced Call Center Representative to join our team. This is a critical front-line role. You will be the first point of contact for patients and responsible for managing their journey from initial inquiry through consultation and surgery. This position requires exceptional organization, strong communication skills, and meticulous scheduling accuracy in a fast-paced medical environment. This is not an entry-level role. Prior medical scheduling and insurance experience are required. Who We’re Looking For Strong, confident communicator with polished phone presence Highly organized and detail-driven Comfortable discussing insurance and patient financial responsibility Calm under pressure and proactive in problem-solving Patient-first mindset with a commitment to excellence Key Responsibilities Serve as the primary point of contact for patients, delivering a warm, professional, and confident experience across phone and email Take full ownership of the provider schedule, ensuring accuracy, thoughtful appointment placement, and overall schedule integrity Demonstrate a strong understanding of patient flow, visit types, testing requirements, consultation timing, and surgical coordination Schedule, confirm, and adjust appointments proactively to support smooth clinical operations and an exceptional patient experience Verify insurance eligibility and benefits, clearly communicating coverage and financial expectations to patients Collect, document, and manage patient demographic information, prior authorizations, and required medical documentation with precision Coordinate consultation and surgical readiness, ensuring patients, providers, and supporting teams are aligned and prepared Required Qualifications Minimum 5+ years of scheduling experience in a medical office Strong knowledge of insurance verification, benefits, and prior authorizations Experience using Practice Plus, Nextech, or another Practice Management (PM) system High-volume patient interaction experience (phone, email and text) Extremely organized, detail-oriented, and diligent with scheduling Preferred Executive Assistant experience Spanish speaking Ophthalmology or surgical practice experience If you thrive in a structured medical environment and take pride in accurate scheduling and strong patient communication, we encourage you to apply. Pay: $20.00 - $28.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person

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  • Front Desk Postion
    Front Desk Postion
    1 month ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Are you the kind of person who makes everyone feel at ease the moment they walk in or call? We’re looking for a Reception Specialist Associate — someone organized, professional, and people-focused who thrives in fast-paced, front-facing environments. This role is ideal for someone who enjoys connecting with people, keeping things running smoothly, and creating great first impressions every single day. What You’ll Do Welcome visitors, clients, and guests with a professional and friendly attitude Manage phone calls, messages, and scheduling with efficiency and clarity Handle basic administrative tasks — email coordination, data entry, and record keeping Assist management and staff with meeting coordination and front office operations Keep the reception and lobby area neat, organized, and inviting Provide information, direct inquiries, and represent the company with professionalism What We’re Looking For Excellent communication and interpersonal skills Professional appearance and positive attitude Organized, reliable, and detail-oriented Basic computer and office software skills (email, spreadsheets, etc.) Prior experience in reception, admin, or hospitality is helpful — not required Team player with a calm and confident approach What We Offer $20–$25 per hour depending on experience Weekly pay schedule Career growth and training opportunities Supportive team culture Flexible scheduling options Equal Opportunity Employer. We believe in professionalism, kindness, and teamwork. If you love helping people and keeping things organized, we’d love to meet you!

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  • Customer Service & Office Assistant
    Customer Service & Office Assistant
    25 days ago
    Full-time
    Newark

    Full job description Job Overview The Office Assistant / Customer Service Representative supports daily office and customer service operations within our rigid box manufacturing plant. This role is responsible for assisting with shipment processing, inventory data entry, and customer communication. The position will collaborate regularly with the Customer Service Manager to stay aligned on customer needs, shipment coordination, and operational updates while also supporting general administrative functions. Responsibilities Enter and maintain inventory data to generate accurate inventory reports Process and coordinate FedEx and UPS shipments, including preparing labels and tracking shipments Provide customer service by responding to emails and phone calls in a timely and professional manner Assist customers with order status, shipment tracking, and general inquiries Perform general administrative and clerical duties to support office operations Collaborate with the Customer Service Manager to ensure customer requests and operational needs are handled efficiently Experience Prior office experience, front desk operations, or administrative experience is preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) Excellent organizational skills with the ability to multitask effectively Strong basic math skills and attention to detail Bilingual abilities are highly valued to serve diverse client needs Pay: $20.00 - $22.00 per hour Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

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  • Front Desk Postion
    Front Desk Postion
    2 months ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    Are you the kind of person who makes everyone feel at ease the moment they walk in or call? We’re looking for a Reception Specialist Associate — someone organized, professional, and people-focused who thrives in fast-paced, front-facing environments. This role is ideal for someone who enjoys connecting with people, keeping things running smoothly, and creating great first impressions every single day. What You’ll Do Welcome visitors, clients, and guests with a professional and friendly attitude Manage phone calls, messages, and scheduling with efficiency and clarity Handle basic administrative tasks — email coordination, data entry, and record keeping Assist management and staff with meeting coordination and front office operations Keep the reception and lobby area neat, organized, and inviting Provide information, direct inquiries, and represent the company with professionalism What We’re Looking For Excellent communication and interpersonal skills Professional appearance and positive attitude Organized, reliable, and detail-oriented Basic computer and office software skills (email, spreadsheets, etc.) Prior experience in reception, admin, or hospitality is helpful — not required Team player with a calm and confident approach What We Offer $20–$25 per hour depending on experience Weekly pay schedule Career growth and training opportunities Supportive team culture Flexible scheduling options Equal Opportunity Employer. We believe in professionalism, kindness, and teamwork. If you love helping people and keeping things organized, we’d love to meet you!

    Immediate start!
    Easy apply
  • Driver/Marketing Assistant
    Driver/Marketing Assistant
    2 months ago
    $18–$20 hourly
    Full-time
    Bushwick, Brooklyn

    Location: Brooklyn, NY, 11223 Vehicle Provided for Work Use We are seeking a high-energy, adaptable Practice Assistant who thrives on variety. This is a unique role that splits time between the office and the road. You won’t be stuck behind a desk all day—one hour you might be assisting with patient care, the next you’ll be driving to a nearby clinic to build a professional partnership. Major Responsibilities: • Professional Driving & Outreach (High Priority): You will be the face of our practice. Using a provided company vehicle, you will be responsible for daily local travel. This includes visiting local doctors’ offices to build referral relationships, delivering marketing materials, and handling essential practice errands., • Marketing & Relationship Building: You must be comfortable walking into new environments, introducing our services to medical staff, and representing our brand with confidence and a smile., • Medical & Administrative Support: When in the office, you will act as a Medical Assistant/Front Desk hybrid. Tasks include rooming patients, assisting with basic clinical duties, answering phones, and managing schedules., • Is This Role the Right Fit for You? To be successful in this position, you must be comfortable with all of the following:, • *Being on the Road: You enjoy driving and feel confident navigating local routes. You must have a valid driver’s license and a clean driving record., • *The Pitch: You aren't shy. You are comfortable walking into a doctor's office you've never been to and starting a professional conversation., • *Clinical Environment: You are comfortable in a medical setting, handling patient needs and maintaining strict confidentiality (HIPAA)., • *Extreme Flexibility: You are the type of person who says "I’m on it" when a new task is thrown your way, whether it’s a marketing emergency or an administrative bottleneck., • Requirements:, • *Clean Driving Record: Mandatory for insurance purposes (Company vehicle provided)., • *Interpersonal Skills: You are a "people person" who can build rapport quickly., • *Multitasking: Ability to manage office tasks while staying on top of a field marketing schedule., • *Experience: Medical office or sales/marketing experience is preferred, but we will train a candidate with the right "go-getter" personality., • Job Type: Full-time, • Benefits: 401(k) Flexible schedule

    Immediate start!
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