President, Elevate MRO
1 day ago
Miami Beach
Job DescriptionDescription: Job Title- President, Elevate MRO Department- Elevate MRO Reports to- President & CFO, Elevate Aviation Group Location- Dallas, TX, Salt Lake City, UT or Denver CO. Who we are- Elevate MRO is the maintenance and engineering division of Elevate Aviation Group, providing aircraft owners and operators with the assurance that their assets are in expert hands. Our technicians deliver inspections, repairs, parts sourcing, and AOG recovery with precision and urgency. As part of an integrated network of maintenance, management, and operational expertise, Elevate MRO offers priority access, cost efficiency, and complete reliability—ensuring that when our clients need us, we are there. Summary of position- As the President, you will be responsible for driving revenue growth for Elevate MRO through new customer acquisition, strategic account development, and customer retention. You will build and lead a high-performing sales team, develop go-to-market strategies, cultivate executive relationships with aircraft owners and operators, and position Elevate MRO as the premier maintenance partner within our network. Working closely with the VP of Maintenance and COO, you will ensure seamless collaboration between sales and operations to deliver exceptional customer experiences that drive long-term loyalty and profitability. The ideal candidate must be a proven sales leader with deep aviation industry knowledge, strong commercial instincts, and the ability to build revenue engines from the ground up with minimal oversight. Essential Duties & Responsibilities Revenue Growth & Customer Development • Drive new customer acquisition and account expansion by building executive relationships with aircraft owners, charter operators, and management companies.Build and manage a robust sales pipeline that delivers predictable revenue growth through strategic prospecting, consultative selling, and deal progression, • Own customer retention and satisfaction strategies, growing wallet share through upselling, cross-selling, and deep account relationships, • Monitor and improve customer satisfaction through proactive engagement and service excellence, • Build, recruit, and lead a high-performing sales team, establishing clear performance expectations, coaching, accountability, and professional development, • Develop sales processes, playbooks, CRM strategies, and metrics (pipeline coverage, conversion rates, win rates, sales cycle length) that drive consistency and results, • Create go-to-market strategies, pricing approaches, and value propositions in collaboration with the MRO Sales and Marketing team members, • Analyze market trends, competitive positioning, and customer insights to refine targeting, messaging, and sales approach, • Provide executive leadership with regular visibility into pipeline health, revenue forecasting, performance metrics, market opportunities, and risks, • Partner closely with the VP of Maintenance to ensure alignment between sales commitments and operational capacity, delivering seamless customer experiences, • Work across Elevate Aviation Group divisions to deliver integrated solutions for customers (management, charter, MRO services), • Represent the voice of the customer internally, advocating for service improvements and operational enhancements that drive retention and growthRequirements: Knowledge, Skills & Abilities • 10+ years in aviation sales, business development, or account management with at least 5 years in leadership roles building teams and owning revenue targets, • Proven track record of revenue growth including built pipelines, closed strategic accounts, expanded customer relationships, and scaled sales organizations, • Sales leadership experience with a track record of hiring, developing, and leading teams that consistently delivered results, • Deep understanding of aviation MRO/charter operations, customer buying behaviors, and maintenance service needs, • Strong commercial instincts for pricing strategy, customer lifetime value, pipeline management, and sales funnel optimization, • Exceptional relationship-building skills with ability to engage C-level executives and aircraft owners, • Data-driven decision making using CRM systems, sales metrics, and performance analytics, • Collaborative leadership style with ability to influence across functions without direct authority, • Knowledge of FAA regulations (Parts 43, 65, 91, 135, 145) and ability to speak credibly about maintenance operations, • Existing network within aircraft ownership, fleet management, Part 91/135/121 operators, or aviation services, • FAA Airframe & Powerplant (A&P) Certificate, a plus., • Experience selling complex B2B technical services requiring consultative approach, • Work schedule driven by customer engagement and sales priorities; standard business hours with flexibility for customer meetings, industry events, and strategic travel, • Regular domestic travel for customer development, conferences, account management, and team leadership; occasional international travel, • FLSA Status: Full time exempt., • Lifting requirements: up to 50lbs., • Valid U.S. state-issued driver’s license is required. Elevate Aviation Group is a privately held aviation organization established in 1995, comprising Private Jet Services (PJS), Elevate Jet, and Elevate MRO. Together, these divisions serve every stage of private aviation, from first inquiry and flight planning to aircraft acquisition, management, and maintenance. We occupy a rare position in private aviation, combining the scale and resources of a national organization with the agility and discretion of a boutique firm. Operating at the standard of aviation excellence means holding our people to that same standard. Our teams anticipate needs, take ownership, and approach every mission with care, precision, and pride. In this world, the greatest cost is not the flight itself but the cost of not arriving when it matters most. As we enter our fourth decade, we are revolutionizing how we approach the market, building a technology-enabled system that empowers our people to focus on what they do best: anticipating problems before they occur so they never reach our clients, and providing a frictionless, calm experience from departure to destination. For nearly thirty years, we have supported some of the most defining moments in modern history—from presidential campaigns and global sporting events to world tours and humanitarian missions—all with an unwavering commitment to flawless execution.