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Job Description WHO WE ARE Domiciled in Bermuda, with offices in London, Miami, New York and Dubai, Relm Insurance Ltd. (“Relm”) is the first IIGB (Innovative Insurer General Business) insurer regulated by the Bermuda Monetary Authority (“BMA”). Since inception, Relm has remained focused on its Vision of “Making Innovation Resilient” by providing insurance to companies pioneering new technology frontiers in over 35 countries around the world. Relm’s dynamic global team has executed market-leading insurance solutions for companies operating in web3, AI, financial technology, biotech and other important emerging sectors. WHAT WE ARE LOOKING FOR At Relm Insurance Ltd, our Mission is “To contribute to the building of the future by creating solutions for complex risks in innovative markets.” As we continue leading the way in emerging industries, we’re looking for a Support Engineer, Level 1 to join our team and play a key role in this mission. At Relm, we believe in fostering a diverse and inclusive culture, where everyone is empowered to bring their unique perspectives and ideas. Our core values of Accountability, Collaboration, Curiosity & Creativity, and Courage & Optimism are central to who we are, and we strive to bring these values to life every day. We bring these values to life every day — whether by collaborating on innovative solutions, tackling challenges with optimism, or pushing boundaries with creativity and courage. WHAT YOU WILL DO As a Level 1 IT Support Engineer, you will be the first line of support for employees using Apple MacBooks and a few Microsoft Windows devices (to be rolled out Q3, 2025). Your focus will be on troubleshooting and resolving issues related to MacOS, MDM management with Mosyle, software applications, and network connectivity. This role requires strong technical skills in the Apple ecosystem, an understanding of MDM tools, and the ability to provide efficient, friendly support to end users. · Provide first-line support for employees using Apple devices (MacBook, iphones) etc.), and a limited number of Windows PCs. · Troubleshoot and resolve issues related to MacOS, MDM management (Mosyle), software applications, and network connectivity. · Providing support for Office365 including, email, teams, OneDrive and SharePoint. · Ensure proper setup and configuration of new Mac devices, including user profiles, necessary applications, and network configuration. · Manage and support MDM policies and profiles through Mosyle for MacOS and iOS devices. · Assist with troubleshooting Mosyle-related issues, such as enrollment, profile updates, app deployments, and security configurations. · Provide basic support for limited Windows machines, including operating system and software troubleshooting. · Provide support for common software applications (Microsoft Office, Adobe, etc.) used across Mac and Windows environments. · Create, maintain, and update technical documentation, troubleshooting guides, and knowledge base articles. · Monitor and resolve helpdesk tickets in a timely manner, ensuring issues are escalated when appropriate. · Ensure that devices and software remain up-to-date and compliant with company standards. · Offer excellent customer service, clearly communicating technical information to users of varying technical proficiency. · Assist in onboarding new employees, including setting up their devices, accounts and internet access · Participate in inventory management, tracking hardware and software assets. · Support the IT team in additional projects as needed. WHY YOU’LL LOVE WORKING WITH US At Relm, we are not just another insurance company – we’re a team of innovators, creators, and collaborators who are redefining what’s possible in the industry. We value each individual’s unique skills and experiences and offer a workplace where creativity, innovation and diversity are at the heart of everything we do. We are deeply committed to fostering an inclusive culture where every team member feels valued, supported, and empowered to do their best work. At Relm, you will have the opportunity to grow in your career, play a role in an industry transformation,and contribute to a team that celebrates creativity, collaboration, and innovation. Requirements WHAT YOU BRING TO THE TABLE: · Experience with the Microsoft Office365 ecosystem including Exchange, Teams and SharePoint · Experience with MacOS and Apple hardware (MacBook, iMac, etc.) in an enterprise or support role. · Knowledge of Mobile Device Management (MDM) solutions, especially Mosyle, InTune, or willingness to quickly learn. · Basic troubleshooting experience with Windows operating systems and applications. · Familiarity with networking concepts, including Wi-Fi troubleshooting and VPN configurations. · Strong problem-solving and analytical skills. · Excellent communication and customer service skills. · Ability to prioritize tasks and manage multiple support requests in a fast-paced environment. · Previous experience in IT support or helpdesk roles is a plus. · Apple Certified Support Professional (ACSP) certification or equivalent Apple-related qualifications. · Familiarity with Mosyle or other MDM solutions for managing Apple devices. · Experience with ticketing systems (e.g., Jira). · Familiarity with cloud services (e.g., Microsoft Azure). · Knowledge of automating software deployments and configurations using plists and mobileconfig files. · Experience of Microsoft Powershell · Experience in troubleshooting peripheral devices (printers, scanners, etc.) in both Mac and Windows environments. Benefits WHAT WE OFFER · Paid Public Holidays: Enjoy ten (10) paid public holidays each year, giving you the opportunity to unwind and recharge. · Generous Paid Time Off (PTO): You’ll receive 28 days of Paid Time Off (PTO) annually, giving you the flexibility to take care of personal matters, vacation, or sick days. · Full Health Coverage: The company fully covers your medical, dental, vision, life, and disability insurance to ensure you and your family are well taken care of. · 401K Program with Company Match: Plan for your future with access to the company’s 401K program, including a 5% company match. · Professional Development & Mentorship: We invest in your growth through professional development opportunities, training, and mentorship programs, helping you advance in your career. · Wellness Stipend: Take care of yourself with a monthly wellness stipend to support your health and well-being. · Commuting & Travel Reimbursement: We offer a commuting reimbursement to help with transportation costs, including parking, making your daily commute easier. · Wellness Benefits: Stay healthy and active with access to gym memberships, exercise classes, and other wellness perks that promote a balanced lifestyle. · Your Voice Matters: Work in an environment where your opinions and ideas are valued and play a crucial role in driving the success of our team. · Endless Growth Opportunities: Enjoy a multitude of career growth opportunities, ensuring that you have the resources to thrive and advance within the company. At Relm, you won’t just join a company - you’ll be part of a team that’s shaping the future. If you’re ready to make an impact, we’d love to hear from you.

Job Description The role… At Soho House, the Audio Visual (AV) Technician plays an integral part of ensure member, guest and staff have technically sound and functioning property. As the AV Technician, you will mix soundboards, play video recordings, enhance lighting, and coordinate graphics. A successful AV Technician is cool-headed, self-motivated, can think quickly on their feet and thrive in a fast-paced environment. This role embodies an unconventional workday and may require, nights, and weekends to support screenings and large-scale events. We hope you're a critical thinker with great people skills and a knack for making things work! Main Duties. • Daily support for audio, visual, IT related troubleshooting and partnering with the events team to ensure lighting, sound, music and all other variables are set-up, secured and prepared prior to guests' arrival, • Respond to guest's needs in a timely matter and quickly provide solution or alternative option that can enhance one's experience, • Properly communicate, document, and advise on all project that are in process, complete or require outside support, • Maintain safe standards, in addition to a clean, organized, and stocked work area and consistent high-quality service throughout the property, • Monitor in house equipment and usage as well the presentation, preparation, repair and dispatch of films is effective, cleaning and maintenance of projection equipment, diagnose and solve problems, liaising with Service Engineers and Contractors as appropriate, • Operate Cinema in all film and digital video formats and liaise with clients regarding technical needs and assist in presentation set ups within the Cinema and areas of the property, • 1+ years related experience, Computer Science or related Degree preferred., • Detail oriented and ability to multitask, under pressure and trouble shoot quickly in a fast-paced environment, • Must be familiar with Digital Projection Equipment. Christie 35MM Projector, HD & Betacam. Dolby Audio Processors., • Technically competent and confident to support computer, Internet, software and network security needs, • Experienced with AV lighting, sound, electronic, repair, installation of AV equipment and adhere to local process, • Flexible schedule to work night and weekends as needed, • Strong verbal and written communication skills., • Knowledge of all aspects of all building Multi-media (including sound systems, DJ decks, mixing board & consoles, phone systems and IPTV infrastructures) equipment and technical specifications., • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry, or lift at least 40 pounds. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Allied Universal® is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Payrate $62K Why Join Allied Universal? • Career Growth: Opportunities to advance within a global leader in security services, • Impactful Work: Play a vital role in protecting people, property, and businesses, • Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime, • Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations, • Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property, • Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams, • High school diploma or equivalent, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Valid driver's license if driving a company vehicle, or personal vehicle while conducting business, • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment, • Experience in leading, developing, and retaining a dynamic team while building positive client relationships, • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination, • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner, • Proficiency in web-based applications and computer systems, including Microsoft Office, • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence, • College degree in Business Administration or a law enforcement-related field, • Law enforcement, military, and/or contract or proprietary security services, or facility management experience, • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification, • Previous payroll, billing, or scheduling experience, • Aptitude with security systems: CCTV, access control, and badge administration, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1451253