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  • Retail Marketing Intern
    Retail Marketing Intern
    3 days ago
    $20 hourly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a Summer Intern to join our Marketing team based out of our Brooklyn office. This is a great opportunity for an individual to work closely with the team at Van Leeuwen Ice Cream as the company continues its growth. The Retail Marketing Intern will support retail marketing initiatives across all of our scoop shop locations. This role will work closely with our Retail teams to execute campaigns, support new shop openings and enhance the in-store guest experience. This is an ideal opportunity for someone interested in brand marketing, experiential retail and is a fan of Ice Cream. This role will be based out of our Williamsburg, Brooklyn Office 3 days a week. JOB RESPONSIBILITIES • Support execution of retail marketing campaigns and seasonal promotions / launches, • Assist with planning and coordination of new shop openings (NSOs), events, and local community activations, • Conduct market research to identify local partnership opportunities and community engagement ideas, • Help maintain marketing materials and ensure brand consistency across shop locations, • Assist with coordinating influencer visits and content capture in retail stores, • Manage contacts and assist with communications to retail complex marketing teams, • Track and report on marketing initiatives and campaign performance, • Provide general administrative support to the marketing team as needed JOB REQUIREMENTS • Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field, • Knowledgeable in Microsoft Office Suite and Google Business Suite Applications, • Strong organizational skills and attention to detail, • Excellent written and verbal communication skills, • Passion for food, hospitality, and brand storytelling, • Ability to manage multiple projects in a fast-paced environment, • Comfortable working both independently and collaboratively, • Monday - Friday. Available to work in-office 3 days a week, plus additional days as needed, • Potential for nights and weekend events and occasional travel Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Hourly Range $20---$20 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Guest Experience Specialist
    Guest Experience Specialist
    16 hours ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact • Deliver a responsive, thoughtful, and consistent experience across all guest communication channels., • Strengthen guest loyalty by resolving concerns effectively and turning negative experiences into positive ones., • Improve operational and digital experiences by identifying trends and surfacing actionable feedback., • Support cross-functional teams with insights that drive better decision-making and continuous improvement. What You'll Do Guest Communication & Recovery • Respond to guest inquiries across email (taste@eatnaya.com), surveys, social media, and third-party review platforms., • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management & Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation & Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights & Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Market Stall Sales Assistant
    Market Stall Sales Assistant
    27 days ago
    $18 hourly
    Part-time
    Clinton Hill, Brooklyn

    Job description: Work a farmers market stand every weekend! And eat delicious bagels while doing so. Similar to a barista, but it's bagels instead of coffee :) And the tips are great! Schedule: Saturdays, ~7:30a-3p. Different markets vary slightly. Sunday available too. You do NOT need to be available both days to be considered. Average take-home pay (incl. tips): $150-$250 ($18/hr + tips, which are weather dependent) Locations: all around NYC and a couple spots in nearby suburbs too (we provide transport!) Making sure you're reading this! If you did, please send us a personalized note after you apply, in the chat! Warning: our bagels are popular! There's often a line from opening until sellout, 4 or 5 hours later. You have to be go-go-go during that time. Requirements: • Great customer service and communication skills., • Confident knife skills to slice bagels (cut-proof glove provided)., • Be on your feet and active for 8 hours, • Comfortable working outdoors in various weather conditions including rain and wind., • Ability to lift 50lbs+ if needed, • Dependable, punctual, positive attitude! Preferred Qualifications: • Previous experience in food service or retail., • Familiarity with POS systems and cash handling., • Food Handler’s Certification - if you don't know what this is, Google it! You can get this after accepting the job. It's' easy!, • You have a drivers' license and would be comfortable driving a UHaul!

    No experience
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  • Guest Experience Specialist
    Guest Experience Specialist
    3 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact • Deliver a responsive, thoughtful, and consistent experience across all guest communication channels., • Strengthen guest loyalty by resolving concerns effectively and turning negative experiences into positive ones., • Improve operational and digital experiences by identifying trends and surfacing actionable feedback., • Support cross-functional teams with insights that drive better decision-making and continuous improvement. What You'll Do Guest Communication & Recovery • Respond to guest inquiries across email (taste@eatnaya.com), surveys, social media, and third-party review platforms., • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management & Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation & Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights & Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Junior Operations & Project Manager
    Junior Operations & Project Manager
    27 days ago
    $80000–$90000 yearly
    Full-time
    Manhattan, New York

    IVDrips is New York’s premier concierge IV therapy brand and HelloDose is our telehealth platform for GLP-1 and peptide therapy. We deliver premium, personalized healthcare directly to patients — and we are growing fast. We need someone who can keep up and grow with us. How to Apply Send us a 2–3 minute video along with your resume In your video, tell us: Who you are and what has shaped you — the real version, not your resume read aloud What you are genuinely looking for in your next role What excites you — professionally and personally What kind of company would make you genuinely excited to walk in the door every morning and break down every barrier in front of you Why IVDrips and HelloDose — show us you know who we are Subject line: Junior Ops — [Your Name] — [One word that describes you] Applications without a video will not be reviewed. The Role You will work directly alongside our Director of Operations across both companies — keeping projects on track, building systems, collaborating across departments, and turning conversations into action. No two days look the same. Real responsibility from day one. You Are • Ambitious, hungry, and genuinely motivated to build something from the inside, • Already using AI tools every day — not as a novelty, as a core part of how you work, • Obsessively organized but comfortable operating in a fast-moving environment, • A natural collaborator who works seamlessly across teams, departments, and personalities, • Someone who figures things out without needing to be asked twice, • Passionate about healthcare, wellness, or tech-forward consumer brands, • Based in New York City or able to commute consistently — you want to be in the room, not on Zoom, • Able to make meaningful connections with everyone on the team from nurses to administrators You Bring • 1–3 years in operations, project coordination, or executive support — or a track record and hungriness about you that demonstrates the same skills, • Demonstrated comfort with AI tools in a professional context, • Fluency in Google Workspace — Docs, Sheets, Slides, Drive, • Clear, professional written communication, • Experience with CRM or project management platforms is a strong plus (Zenoti, HubSpot, Notion, ClickUp, Asana, or similar) We Offer • Direct mentorship from leadership from day one, • Real projects with real impact — immediately, • Exposure to every function across two growing brands: operations, sales, clinical, marketing, and technology, • A collaborative team that operates with energy, passion, and a genuine commitment to excellence, • Benefits of IVDrips services and HelloDose program access, • Competitive compensation with room to grow as you grow Work Location: Hybrid remote in Brooklyn, NY 11230

    No experience
    Easy apply
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