Grafana jobs in Atlanta, GeorgiaCreate job alerts

Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill. The Senior Professional, Platform Engineering job designs, develops and maintains digital technology infrastructure to support information technology applications and services. With minimal supervision, this job collaborates with cross functional teams to define, design and implement new features to meet user needs and business goals, and upgrade existing platforms to improve performance and functionality through writing clean, efficient and scalable code and troubleshooting and debugging complex issues. This job also participates in code reviews to maintain high code quality and share knowledge with platform engineering team members. • AUTOMATION: Leads the application of internal software deployment platform, continuous integration or continuous delivery pipeline and twelve factor development methodology to automate the deployment process, ensuring smooth and reliable releases., • COLLABORATION: Partners with cross functional team of product managers, designers and other engineers to gather complex requirements and deliver solutions that meet business needs., • TESTING & DEBUGGING: Writes and maintains complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software, applying test driven development as needed., • CONTINUOUS IMPROVEMENT: Recommends options for improving the software development and deployment processes, and implements the approved standards to improve efficiency and reliability., • DOCUMENTATION: Creates and maintains comprehensive documentation for complex software applications, deployment processes and system configurations., • TECHNICAL SUPPORT: Provides technical support and troubleshooting for complex issues with deployed applications to ensure minimal downtime and fast resolution. Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Preferred Qualifications Proven experience with API management platforms such as Kong, Broadcom Layer7, Google Apigee, or equivalent technologies. Strong understanding of API gateway architecture, traffic management, rate limiting, and security policies. Expertise in API lifecycle management, including design, publishing, versioning, and retirement. Hands-on experience with authentication and authorization standards (OAuth 2.0, JWT, OpenID Connect). Proficiency in automation and scripting for API deployment and configuration (Python, Shell, Ansible). Familiarity with CI/CD integration and DevOps practices for API platforms. Knowledge of monitoring and analytics for API performance and usage (e.g., Prometheus, Grafana). Exposure to cloud-native API solutions and containerization (Docker, Kubernetes). Strong troubleshooting skills and ability to lead complex API platform initiatives. #LI-NS7 #Standard The expected salary for this position is $105,000.00 - 160,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law. Equal Opportunity Employer, including Disability/Vet.

AWS Solutions Architect (SysOps) This role is NOT open to third party recruiters. ** TekStream Solutions is seeking an Architect / Developer with a background in AWS and Cloud Development to join a growing Engineering Services team responsible for guiding multiple TekStream clients in their AWS implementations. This is a direct hire, W-2, full-time role. The Selected Architect will take part in the buildout of multiple internal offerings as well as lead client delivery efforts including developing proposed solutions and designing appropriate road maps. TekStream Solutions’ key partnerships with AWS, Splunk and Oracle have led to the building of unique solutions for clients as well as the past 7 years recognition on the Inc. 5000 fast growing companies. We are a growing Certified AWS Consulting Firm that continues to be noted as one Atlanta’s best places to work. Note- Although Headquarters is in Atlanta, these roles are remote with minor travel. Please check us and apply to set up a conversation Requirements: • 10yrs+ systems engineer experience with at least 5 years+ of AWS experience, • Expertise with implementation of commercial-scale cloud systems leveraging IaaS, PaaS or SaaS infrastructure in AWS, • Experience with configuring AWS for Disaster Recovery services from on-premise applications, • Hands on experience with CloudEndure / AWS App Migration Service (MGN) or similar DR toolsets, • Experience in Server Migrations and workloads to AWS, • Experience in Architecting AWS networks and applications for multi-account cloud configurations, • Experience in configuring AWS Control Tower and migrating existing AWS account structures to AWS Control Tower, • Experience in Infrastructure as Code utilizing Terraform, Cloud Formation, and Ansible, • Experience in Container deployments with hands-on experience with Docker, Kubernetes Clusters is a plus, • Experience with CloudWatch/CloudTrail and creating monitoring services for Cloud environments including serverless architecture. Or experience with 3rd party tools like Datadog/Wiz/Grafana (prometheus, influx, loki, tempo, mimir, alloy), • Experience with AWS EC2 and VPC configurations, • Experience with IP networking, VPNs, DNS, ALB/NLB, and firewalling concepts, with a specific focus on AWS networking, • Experience with advanced networking concepts: distributed vs centralized network topologies, • Experience with AWS Transit Gateways, Gateway Load Balancers, and CloudFront technologies, • Experience with SSL Certification management, from front end termination, full chain SSL, and mTLS, • Experience in AWS Lambda, SNS, SQS, and Event Bridge, • Some background in some coding language is a plus: python, java, c#, • Experience with leading functional requirements sessions, creating detailed technical specifications, and building test cases for new or modified projects, • Must be self-starter and demonstrate experience in running delivery project teams, • Must be comfortable leading client discussions and proposing project / technical direction, • Must have experience in estimating level of effort for AWS engagements

INFRASTRUCTURE ARCHITECT - AWS DIRECT HIRE ATLANTA, GA (Hybrid) USC/GC - NO SPONSORSHIP PROVIDED Job Summary The Infrastructure Architect will lead the strategic design and implementation of enterprise-grade cloud infrastructure solutions on AWS. This senior role architects scalable, secure, and highly available infrastructure supporting multi-tenant SaaS applications, comprehensive monitoring systems, and mission-critical operations. The position requires deep AWS expertise, multi-tenant architecture proficiency, and ability to integrate AWS Marketplace and third-party solutions while delivering robust, cost-effective infrastructure at scale. Essential Duties and Responsibilities • Define infrastructure architecture strategy and roadmap aligned with business objectives, • Design scalable, secure AWS infrastructure following Well-Architected Framework and SaaS Lens principles, • Architect multi-tenant SaaS infrastructure with tenant isolation, resource segregation, and automated provisioning, • Develop production-grade Infrastructure as Code using Terraform, AWS CDK, and CloudFormation, • Create reusable, modular infrastructure components and tenant-aware templates, • Design CI/CD pipelines using GitLab CI/CD for infrastructure deployment with automated testing and security scanning, • Implement deployment strategies (blue-green, canary, rolling) for infrastructure and containerized workloads (ECS/EKS), • Design enterprise monitoring and observability using Nagios, CloudWatch, Prometheus, and Grafana, • Establish tenant-aware monitoring with APM, distributed tracing (X-Ray), log aggregation, and intelligent alerting, • Architect solutions leveraging AWS Marketplace products for monitoring, security, and infrastructure management, • Establish secure integration patterns with third-party SaaS platforms (OAuth, SAML, API gateways), • Design tenant isolation strategies across compute, storage, network, and database layers, • Implement metering, usage tracking, and cost allocation systems for multi-tenant environments, • Establish tenant tiering (free/standard/premium) with resource quotas, SLAs, and performance isolation, • Establish infrastructure standards, governance frameworks, and policy-as-code (Config, SCPs, OPA), • Design disaster recovery, backup strategies, and business continuity procedures, • Design multi-account strategies using AWS Organizations, Control Tower, and Landing Zone, • Lead technical architecture reviews and recommend optimal AWS infrastructure solutionsMentor engineering teams on AWS best practices, infrastructure patterns, and DevOps practices• Lead incident response, post-mortems, and continuous improvement initiatives, • Document architectural decisions, infrastructure designs, and operational procedures•, • Work effectively across global teams and different time zones QUALIFICATIONS AND BACKGROUND Education Required: Bachelor's degree in Computer Science or Information SystemsPreferred: Master's degree in Computer Science or Information SystemsCertifications Required: AWS Certified DevOps Engineer Professional Experience Required:, • 10+ years in infrastructure architecture and cloud engineering•, • Extensive hands-on AWS infrastructure expertise across core services, • Deep expertise with Terraform, AWS CDK, and CloudFormation Templates (CFT), • Proven track record architecting production-grade AWS infrastructure for enterprise environments, • Expert-level infrastructure CI/CD pipeline design using GitLab CI/CD, • Strong proficiency in SaaS infrastructure and multi-tenant design principles, • Experience architecting large-scale infrastructure for multi-tenant SaaS platforms, • Proven success integrating AWS Marketplace products and third-party SaaS platforms, • Experience with enterprise monitoring and observability platforms including Nagios Preferred:, • Experience building/operating SaaS infrastructure at scale, • Multi-cloud experience (Azure, GCP), • AWS SaaS Factory program participation, • AWS Marketplace seller/ISV experience, • Advanced FinOps and infrastructure cost optimization expertise Skills: AWS Cloud Infrastructure (Expert Level):, • Compute: EC2, ECS/Fargate, EKS, Lambda, Auto Scaling, Batch, • Storage: S3, EBS, EFS, FSx, Storage Gateway, Backup, • Database: RDS, Aurora, DynamoDB, Redshift, ElastiCache, DocumentDB, • Networking: VPC, Route 53, CloudFront, API Gateway, Direct Connect, Transit Gateway, PrivateLink VPN, • Security: IAM, KMS, Secrets Manager, Cognito, GuardDuty, Security Hub, WAF, Shield, Macie, • Management: CloudWatch, CloudTrail, Systems Manager, Config, Control Tower, Organizations, Service Catalog Infrastructure as Code, • Terraform (advanced modules, state management, workspaces, complex architectures), • AWS CDK (TypeScript/Python with constructs, patterns, custom resources), • CloudFormation (nested stacks, StackSets, custom resources, drift detection), • Policy-as-code (AWS Config Rules, Service Control Policies, OPA), • Git version control with GitFlow and trunk-based development, • SaaS & Multi-Tenant Infrastructure: Tenant isolation patterns (VPC isolation, account-level, database-level, row-level security), • Identity & access management (Cognito, tenant-aware IAM, RBAC), • API Gateway (usage plans, tenant routing, rate limiting, throttling), • Metering, billing, usage tracking, cost allocation tags, • Resource pooling, capacity planning, workload management, • Well-Architected SaaS Lens implementation CI/CD & Infrastructure Automation, • GitLab CI/CD (advanced pipelines, runners, security scanning, artifact management), • AWS Developer Tools (CodePipeline, CodeBuild, CodeDeploy, CodeArtifact), • Containers (Docker, ECS/Fargate, EKS, ECR, Helm charts, Kubernetes operators), • Deployment strategies (blue-green, canary, rolling updates, feature flags), • GitOps practices and infrastructure drift detection, • Infrastructure testing frameworks, • Nagios (Core/XI, NRPE, NCPA, custom plugin development), • CloudWatch (Metrics, Logs, Alarms, Dashboards, Synthetics, Insights), X-Ray, • Prometheus, Grafana, Managed Prometheus, Managed Grafana, • Log management (CloudWatch Logs Insights, OpenSearch Service), • Distributed tracing (X-Ray, OpenTelemetry), • Alerting (SNS, EventBridge, PagerDuty, Opsgenie), • APM tools integration (Datadog, New Relic, Dynatrace), • Tenant-aware monitoring with isolated metrics and dashboards, • Security & Compliance: IAM policies, roles, SCPs, permission boundaries; Encryption (KMS, at-rest, in-transit), secrets management, data masking; Zero-trust architectures and least privilege principles, • Compliance frameworks (HIPAA, PCI-DSS, SOC 2, GDPR, ISO 27001), • Security scanning, vulnerability management, AWS Security Hub, • Network security (security groups, NACLs, WAF, Shield) Infrastructure Optimization: Cost optimization (Cost Explorer, Trusted Advisor, Compute Optimizer, Savings Plans, RI, Spot); Performance tuning and capacity planning; High availability and fault tolerance design; Disaster recovery and backup strategies (AWS Backup, cross-region replication); Multi-region and multi-account architectures, • Development & Automation: Scripting (Python, Bash, PowerShell, Go); Git workflows and version control; REST APIs, GraphQL integration; AWS CLI and SDKs (boto3); Configuration management (Ansible, Chef, Puppet - preferred) Competencies Strategic & Technical Leadership:, • Strong executive presence communicating complex technical concepts to non-technical stakeholders, • Experience managing infrastructure budgets, resource allocation, and vendor relationships, • Analytical & Decision-Making: Strong analytical and decision-making under pressure; Data-driven with ability to evaluate infrastructure trade-offs; Detail-oriented with focus on reliability, scalability, and security; Drive to uncover root causes and implement solutions, • Passion for building scalable, reliable infrastructure Business & Customer Focus: • Understanding of SaaS business models and infrastructure economics; Customer-centric mindset for multi-tenant infrastructure; Balance technical decisions with business value and cost; Experience with FinOps and infrastructure cost optimization

Job DescriptionWho We Are AI is changing how software gets built. Code production is becoming a commodity. The focus is shifting from writing code to orchestrating, verifying, and governing change – and the toolchain is the new constraint. Gradle is at the center of this shift. We build Develocity, a toolchain observability and intelligence platform used by some of the world's leading software organizations – Netflix, Airbnb, Spotify, SAP, major global banks, and hundreds more. Develocity helps software teams achieve delivery excellence through deep observability, build and test acceleration, and AI-powered intelligence across the entire toolchain – with current support for Gradle Build Tool, Apache Maven™, sbt, npm, and Python. We are an AI-native company. AI is not a feature we're bolting on – it's central to how we work, how we think about our product, and where we're heading. We're investing deeply in making Develocity's unique data and decades of domain expertise accessible to both humans and AI agents, with trust, evidence, and explainability at the core of everything we build. We have partnered with the Apache Software Foundation, the Commonhaus Foundation, the Micronaut Foundation, and other OSS projects such as Spring, Quarkus, Kotlin, JUnit, AndroidX, and many more to bring the values of Develocity also to the OSS Community. Our Values Seek to Understand: Everything starts with listening and understanding; we strive to understand diverse viewpoints, problems, and motivations. Before we take action, we ensure we truly grasp the challenges, perspectives, and goals. Know the Why: We approach our work with a clear sense of purpose, ensuring every step is deliberate and focused. We take meaningful action with urgency, but never at the expense of thoughtful consideration. Innovate & Iterate: We embrace challenges and are not afraid to try new things, even if they might fail. With a deep understanding and a clear purpose, we can develop creative, bold solutions to tackle challenges. Own the Outcome: We are empowered to take initiative, and we maintain transparency in our work and its outcomes. When we execute, we take responsibility for our decisions, measure the success of our innovations, and learn from the results. Who You Are We're building a new SRE team and looking for founding members to help shape how we operate. As a Lead SRE, you'll be a technical and operational leader for reliability across Develocity. You'll help define our SRE vision, set standards for how we operate production services, and mentor other SREs as the team grows. This is a hands-on role with broad influence across engineering, cloud platform, and customer-facing teams. The SRE team will be responsible for the reliability, performance, and availability of Develocity instances serving paying customers, open-source projects, and public-facing services, plus supporting infrastructure like artifact registries. You'll work on our internally-built Cloud Application Platform, Kubernetes on AWS, and develop deep expertise in it. When incidents happen, you'll troubleshoot issues across the stack, from application to infrastructure. You'll collaborate with the Cloud Platform team to improve the tooling you depend on, and with engineering teams to build reliability into how we ship software. If you like automating things and hate doing the same task twice, you'll fit in well. You'll be part of a distributed, remote-first team that values asynchronous communication and written documentation. Strong self-direction and clear communication across time zones are essential. Responsibilities • Operate and maintain all Develocity instances and supporting services in production., • Define and evolve SRE standards, practices, and operating models, including on-call, incident response, postmortems, and SLOs., • Participate in a follow-the-sun on-call rotation, acting as a technical escalation point for complex or high-severity incidents., • Lead incident response and blameless retrospectives, ensuring learnings result in measurable reliability improvements., • Set reliability priorities using risk, customer impact, business goals, SLOs, and error budgets., • Identify systemic reliability risks and continuously evolve Develocity's SaaS operations as the platform and customer base grow., • Lead and influence architectural and design reviews to ensure reliability, scalability, and operability., • Drive automation across deployment, upgrades, monitoring, self-healing, recovery, and operational workflows., • Build and maintain comprehensive observability for all managed services, including logging, metrics, tracing, and alerting., • Own disaster recovery, backups, and business continuity planning and execution., • Partner with engineering leadership to balance feature delivery with reliability and operational excellence., • Mentor and coach SREs, supporting technical growth and strong operational practices., • Help onboard new SREs and contribute to hiring by defining and assessing SRE excellence at Develocity., • Communicate clearly with customers during incidents and maintenance windows., • Optimize performance, resource utilization, and operational costs.Minimum qualifications, • 7+ years in SRE, DevOps, or an equivalent role operating production services at scale., • Experience leading reliability initiatives across multiple teams or services., • Demonstrated ability to influence technical direction without direct authority., • Experience designing and operating systems with SLOs and error budgets, and exercising strong judgment in balancing reliability, velocity, and cost., • Strong Kubernetes experience in production environments., • Cloud infrastructure expertise, preferably AWS (EKS, RDS, S3, EC2)., • Proficiency with observability tools (Prometheus, Grafana) and Infrastructure as Code (Terraform)., • Track record of incident management and response in a 24/7 on-call environment., • Scripting proficiency (Python, Bash) for automation., • Strong written and verbal English communication skills.Preferred qualifications, • Experience as a founding or early SRE establishing practices in a growing SaaS organization., • Familiarity with Develocity., • JVM language experience (Java, Kotlin)., • Experience with customer-facing and executive-level incident communications.What We Offer, • A ground-floor role in a new SRE team - you'll shape how we do things, not inherit someone else's decisions., • Real ownership of production systems used by engineers at companies you've heard of., • Direct interaction with customers when things go wrong (and when they go right)., • A culture that values automation over heroics., • In-person meetings, such as our annual company offsite and team meetings., • Work from home in a remote-first environment., • Competitive salaries and equity grants.Compensation The US salary range for this position is $180-220k which reflects the target ranges for all US locations. Within this range, individual pay is determined by geographic location and additional factors including but not limited to experience, relevant skills, qualifications, seniority, performance, and travel requirements. Our recruiting team can share more information about the specific salary range for your location during the hiring process. Location • Remote from anywhere in EST timezone., • While our team works remotely and is spread across the globe, we deeply value daily interactions and collaboration.

Job DescriptionAbout Saviynt Saviynt is a leader in identity security, delivering an AI-powered platform that governs and secures access to applications, data, and business processes for some of the world’s largest enterprises and government institutions. Built for the AI era, Saviynt enables organizations to move faster—securely and compliantly. Why This Role Matters Saviynt’s platform is mission-critical for our customers. As we scale globally, reliability, availability, and performance are not optional—they are core product features. As a Principal Engineer, you will define and drive the reliability strategy for our SaaS platform. This is a high-impact, hands-on engineering role with broad influence across infrastructure, platform, and application teams. You will shape how Saviynt designs, operates, and measures reliability at scale. This role is ideal for engineers who want to work on hard reliability problems, influence architecture across teams, and leave a lasting mark on a growing SaaS platform in Federal. What You’ll Do In this pivotal role, you will be instrumental in designing, building, and maintaining the shared infrastructure services and platforms that our product and application teams will depend on Vulnerability management, holding teams accountable to meet customer facing Service Level Agreements (SLAs) Designing Continuous Delivery (CD) processes for government deployments that will eventually be used commercially. Develop robust, internal-facing tools and automation for infrastructure provisioning and management primarily using Go (Golang) or Python Architect and optimize foundational solutions within Cloud environments (AWS, Azure, etc.), focusing on creating reusable patterns and modules for other teams Design and implement shared Event-Driven Architecture components and messaging platforms using technologies like Kafka or Google Pub/Sub that product teams can easily utilize Design and build resilient Distributed Systems components that serve as building blocks for other applications, focusing on reliability, fault tolerance, and performance Manage and optimize our shared infrastructure across Multi-Region Cloud Environments, ensuring that platform services are globally available and performant for all consumers Establish and enhance centralized Observability and Monitoring platforms and tools that provide self-service insights for consuming teams Define and implement clear, well-documented RESTful API designs for the infrastructure services you build, ensuring ease of integration for internal clients Implement and manage Service Mesh (e.g., Envoy, Istio) capabilities, providing traffic management, security, and policy enforcement as a shared platform for services Design, implement, and optimize highly available Relational Database services or shared data platforms for broad organizational use Collaborate closely with product development teams to understand their infrastructure needs and pain points, providing technical guidance and support Participate in on-call rotations to support the critical shared infrastructure you build What We’re Looking For 9+ years of experience in an Infrastructure Development, Platform Engineering, or Site Reliability Engineering role, with a strong focus on building tools and services for other engineers Deep expertise with Kubernetes in production environments, particularly in providing it as a platform(i.e single tenant and multi-tenant deployment architectures) Strong programming skills in Go (Golang) and Python, with experience building robust, maintainable backend services and automation Extensive hands-on experience with at least one major Cloud Provider (AWS, GCP, or Azure); multi-cloud experience is a strong plus, especially in building abstractions over them Proven experience designing and implementing Event-Driven Architecture and message queuing systems (e.g., Kafka, RMQ, NATS) as shared services Solid understanding and practical experience with CI/CD pipeline tools (especially GitLab CI) and experience establishing automated delivery processes for other teams Demonstrable experience designing and operating Distributed Systems, with an understanding of patterns for creating reliable, shared components Familiarity with Multi-Region Cloud Environments and strategies for building globally distributed and highly available platform Proficiency in establishing and utilizing comprehensive Observability and Monitoring platforms (e.g., Prometheus, Grafana, ELK stack, Datadog) for shared infrastructure Strong experience with RESTful API design principles and building well-documented, consumable APIs Knowledge of Service Mesh concepts and practical experience with solutions like Istio in a platform context Hands-on experience with Relational Databases (e.g., MySQL, PostgresSQL), ideally in managing them as a service Excellent communication skills and the ability to clearly articulate complex technical concepts to both technical and non-technical audiences A strong customer-centric mindset, treating internal development teams as your primary customers Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience or equivalent military experience required Nice-to-Have Qualifications Experience with FedRAMP compliance and government security requirements Track record of implementing secure CI/CD pipelines in restricted or regulated environments Why Join Saviynt • Work on a mission-critical SaaS platform used by global enterprises• Solve complex reliability challenges at scale• Influence architecture and engineering culture at a company level• Competitive compensation, benefits, and growth opportunities Security & Compliance This role requires compliance with Saviynt’s information security and privacy policies, including annual security training We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description CyberSource Corporation, a Visa Inc. company, needs an NGC – Senior Software Engineer (multiple openings) in Atlanta, GA to: • Design, enhance, and build our transactional platform in an agile development environment. Work on unit testing, code reviews, and regular check-ins to ensure continuous integration., • Develop solutions that address complex and emerging merchant and acquirer needs., • Collaborate with multiple teams tasked with multiple projects ranging from building full stack development of real-time transactional services, REST services API, Container based services to highly functional, secure, scalable and resilient real time and batching systems., • Review the code written and monitor the move to production., • Position reports to the Atlanta, Georgia office and may allow for partial telecommuting.Qualifications Basic Qualifications: • Bachelor’s degree in Computer Science, Software Engineering, or related field and 2 years of experience in the job offered or in a Software Engineer-related occupation., • Position requires experience in the following:, • Understanding of complex enterprise-level systems and integration points, including hands-on experience with web applications, web services (REST APIs using Java/Spring boot with Vert.x), networking layers, and software development lifecycle., • Backend and frontend technologies, including Java, JavaScript, J2EE, XML, and at least one modern front-end framework., • React, Angular, or Vue.js., • Unit testing, shell scripting, and relational databases (MySQL/PostgreSQL)., • Test planning and backend development, including scenario creation, test data preparation, and execution of test cases for Java-based applications., • UI/UX test automation using Selenium, including multi-browser testing and working with Java-based automation framework., • Distributed messaging and event-driven architectures, utilizing Apache Kafka or RabbitMQ for scalable, real-time data processing and integration., • Container orchestration and cloud-native deployments, including working with Docker, Kubernetes, and infrastructure-as-code tools to automate scaling, monitoring, and management of enterprise applications., • Monitoring and logging for enterprise systems, leveraging Prometheus and Grafana to ensure application reliability, performance, and security., • CI/CD pipelines and DevOps tools for source control and branching strategies (Jenkins and Git)., • Test-driven development, performance/security testing, and deploying full stack applications. Additional Information Worksite: Atlanta, GA This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Travel Requirements: This position does not require travel. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. U.S. APPLICANTS ONLY: The estimated salary range for this position is $104,600.00 USD to $162,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job DescriptionAbout Saviynt Saviynt is a leader in identity security, delivering an AI-powered platform that governs and secures access to applications, data, and business processes for global enterprises and government institutions. Built for the AI era, Saviynt helps organizations move faster—securely and compliantly. Why This Role Matters Saviynt’s SaaS platform runs on complex, distributed, cloud-native systems. As a Staff Platform Engineer, you will play a critical role in ensuring these systems remain highly available, scalable, and secure as the company grows. This is a hands-on engineering and technical leadership role. You will own reliability for major platform domains, design scalable solutions on Kubernetes and AWS, and drive automation and reliability improvements across multiple teams. What You’ll Do In this pivotal role, you will be instrumental in designing, building, and maintaining the shared infrastructure services and platforms that our product and application teams will depend on You will focus on creating reusable, reliable, and scalable solutions that abstract away complexity, enabling other teams to focus on their core business logic and deliver features faster in a multi-cloud environment Design and build core platform components and shared infrastructure services that other development teams will integrate with and leverage to deploy and operate their applications Architect, implement, and manage highly available and scalable Kubernetes platforms as a service for internal consumers Develop robust, internal-facing tools and automation for infrastructure provisioning and management primarily using Go (Golang) Architect and optimize foundational solutions within Cloud environments (AWS, Azure, etc.), focusing on creating reusable patterns and modules for other teams Design and implement shared Event-Driven Architecture components and messaging platforms using technologies like Kafka or Google Pub/Sub that product teams can easily utilize Develop and maintain robust CI/CD pipelines (e.g., GitLab CI and ArgoCD) as a service, providing standardized and automated deployment workflows for various development teams Design and build resilient Distributed Systems components that serve as building blocks for other applications, focusing on reliability, fault tolerance, and performance Manage and optimize our shared infrastructure across Multi-Region Cloud Environments, ensuring that platform services are globally available and performant for all consumers Establish and enhance centralized Observability and Monitoring platforms and tools that provide self-service insights for consuming teams Define and implement clear, well-documented RESTful API designs for the infrastructure services you build, ensuring ease of integration for internal clients Implement and manage Service Mesh (e.g., Envoy, Istio) capabilities, providing traffic management, security, and policy enforcement as a shared platform for services Design, implement, and optimize highly available Relational Database services or shared data platforms for broad organizational use Collaborate closely with product development teams to understand their infrastructure needs and pain points, providing technical guidance and support Participate in on-call rotations to support the critical shared infrastructure you build What We’re Looking For 6+ years of experience in an Infrastructure Development, Platform Engineering, or Site Reliability Engineering role, with a strong focus on building tools and services for other engineers Deep expertise with Kubernetes in production environments, particularly in providing it as a platform(i.e single tenant and multi-tenant deployment architectures) Strong programming skills in Go (Golang) and Python, with experience building robust, maintainable backend services and automation Extensive hands-on experience with at least one major Cloud Provider (AWS, GCP, or Azure); multi-cloud experience is a strong plus, especially in building abstractions over them Proven experience designing and implementing Event-Driven Architecture and message queuing systems (e.g., Kafka, RMQ, NATS) as shared services Solid understanding and practical experience with CI/CD pipeline tools (especially GitLab CI) and experience establishing automated delivery processes for other teams Demonstrable experience designing and operating Distributed Systems, with an understanding of patterns for creating reliable, shared components Familiarity with Multi-Region Cloud Environments and strategies for building globally distributed and highly available platform Proficiency in establishing and utilizing comprehensive Observability and Monitoring platforms (e.g., Prometheus, Grafana, ELK stack, Datadog) for shared infrastructure Strong experience with RESTful API design principles and building well-documented, consumable APIs Knowledge of Service Mesh concepts and practical experience with solutions like Istio in a platform context Hands-on experience with Relational Databases (e.g., MySQL, PostgresSQL), ideally in managing them as a service Excellent communication skills and the ability to clearly articulate complex technical concepts to both technical and non-technical audiences A strong customer-centric mindset, treating internal development teams as your primary customers Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience or equivalent military experience required Why Join Saviynt • Work on a large-scale, cloud-native SaaS platform• Solve complex reliability challenges at scale• Influence platform architecture and engineering practices• Competitive compensation, benefits, and career growth Security & Compliance This role requires adherence to Saviynt’s information security and privacy policies, including annual security training. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description As a member of the professional services team, the Senior Application Development Architect will lead the design and implementation of modern, cloud-native applications for clients. This role requires deep expertise in backend development, modern frameworks, and cloud-native architectures to guide client modernization initiatives. The ideal candidate is a hands-on architect and technical mentor who drives innovation while delivering scalable, secure, and maintainable solutions Responsibilities including measures and KPI's • Design scalable, secure, and maintainable cloud-native applications that meet client requirements, • Create and maintain application architecture documentation and design patterns, • Develop standardized frameworks and templates for application development projects, • Lead technical discovery workshops and architecture review sessions with clients, • Provide hands-on development leadership for complex application development projects, • Conduct code reviews and ensure adherence to coding standards and best practices, • Serve as the primary technical consultant for application development engagements, • Conduct application assessments and provide modernization roadmaps, • Present technical solutions and recommendations to client stakeholders, • Collaborate with sales and solutions teams on scoping application development projects, • Mentor junior and mid-level developers on modern application development practices, • Contribute to internal knowledge base and development standards documentation, • Ensure projects are delivered on time, within budget, and meet quality standards, • Collaborate with project managers to provide accurate effort estimates and technical guidance, • Participate in project retrospectives and contribute to process improvement initiatives, • Maintain billable utilization targets while delivering high-quality technical solutions Top Candidates will have the following • Passion for modern application development and cloud-native architectures, • Strong technical leadership skills with the ability to guide architectural decisions and mentor development teams, • Deep understanding of backend development frameworks, microservices architectures, and API design patterns, • Experience with containerization, orchestration, and cloud-native development patterns, • Strong customer relationship management skills with the ability to translate complex technical concepts to business stakeholders, • Proactive approach to identifying technical debt and modernization opportunities, • Ability to balance hands-on development with architectural oversight and mentoring, • Experience working in agile development environments with CI/CD practices, • Natural proclivity for staying current with emerging application development technologies and best practices Requirements Experience for the role • Minimum of 7+ years of experience in application development, with at least 4 years in senior or lead architect roles, • AWS Solutions Architect Professional certification or ability to obtain within 6 months, • Demonstrated expertise in backend development using modern languages such as Python, Java, Node.js, or Go, • Strong experience with cloud-native application patterns including microservices, serverless, and container-based architectures, • Hands-on experience with AWS application services including Lambda, ECS/EKS, API Gateway, EventBridge, and Step Functions, • Proficiency with modern application frameworks and libraries (Spring Boot, Django, Express.js, FastAPI, etc.), • Experience with database design and optimization for both relational and NoSQL databases in cloud environments, • Strong understanding of DevOps practices, CI/CD pipelines, and Infrastructure as Code, • Experience leading application modernization projects from legacy systems to cloud-native architectures, • Demonstrated ability to mentor junior developers and provide technical guidance Additional Valuable Skills or Experience • AWS Developer Professional certification, • Full-stack development experience including front-end frameworks (React, Angular, Vue.js), event-driven architectures, and messaging systems (SQS, SNS, Kafka), • Operational expertise with Infrastructure as Code (Terraform, AWS CDK, CloudFormation), monitoring/observability tools (CloudWatch, X-Ray, Prometheus, Grafana), and performance optimization strategies, • Knowledge of security best practices, secure coding, and compliance frameworks (SOC 2, HIPAA, PCI) for application development, • Background in Agile/Scrum methodologies and previous consulting or professional services experience The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate’s professional experience, key skills, and education/training. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSaviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com. Why Join Saviynt • Work on a mission-critical SaaS platform used by global enterprises• Solve complex reliability challenges at scale• Influence architecture and engineering culture at a company level• Competitive compensation, benefits, and growth opportunities Security & Compliance This role requires compliance with Saviynt’s information security and privacy policies, including annual security trainingWHAT YOU WILL BE DOINGIn this pivotal role, you will be instrumental in designing, building, and maintaining the shared infrastructure services and platforms that our product and application teams will depend on You will focus on creating reusable, reliable, and scalable solutions that abstract away complexity, enabling other teams to focus on their core business logic and deliver features faster in a multi-cloud environment Design and build core platform components and shared infrastructure services that other development teams will integrate with and leverage to deploy and operate their applications Architect, implement, and manage highly available and scalable Kubernetes platforms as a service for internal consumers Develop robust, internal-facing tools and automation for infrastructure provisioning and management primarily using Go (Golang) Architect and optimize foundational solutions within Cloud environments (AWS, Azure, etc.), focusing on creating reusable patterns and modules for other teams Design and implement shared Event-Driven Architecture components and messaging platforms using technologies like Kafka or Google Pub/Sub that product teams can easily utilize Develop and maintain robust CI/CD pipelines (e.g., GitLab CI and ArgoCD) as a service, providing standardized and automated deployment workflows for various development teams Design and build resilient Distributed Systems components that serve as building blocks for other applications, focusing on reliability, fault tolerance, and performance Manage and optimize our shared infrastructure across Multi-Region Cloud Environments, ensuring that platform services are globally available and performant for all consumers Establish and enhance centralized Observability and Monitoring platforms and tools that provide self-service insights for consuming teams Define and implement clear, well-documented RESTful API designs for the infrastructure services you build, ensuring ease of integration for internal clients Implement and manage Service Mesh (e.g., Envoy, Istio) capabilities, providing traffic management, security, and policy enforcement as a shared platform for services Design, implement, and optimize highly available Relational Database services or shared data platforms for broad organizational use Collaborate closely with product development teams to understand their infrastructure needs and pain points, providing technical guidance and support Participate in on-call rotations to support the critical shared infrastructure you build WHAT YOU BRING9+ years of experience in an Infrastructure Development, Platform Engineering, or Site Reliability Engineering role, with a strong focus on building tools and services for other engineers Deep expertise with Kubernetes in production environments, particularly in providing it as a platform(i.e single tenant and multi-tenant deployment architectures) Strong programming skills in Go (Golang) and Python, with experience building robust, maintainable backend services and automation Extensive hands-on experience with at least one major Cloud Provider (AWS, GCP, or Azure); multi-cloud experience is a strong plus, especially in building abstractions over them Proven experience designing and implementing Event-Driven Architecture and message queuing systems (e.g., Kafka, RMQ, NATS) as shared services Solid understanding and practical experience with CI/CD pipeline tools (especially GitLab CI) and experience establishing automated delivery processes for other teams Demonstrable experience designing and operating Distributed Systems, with an understanding of patterns for creating reliable, shared components Familiarity with Multi-Region Cloud Environments and strategies for building globally distributed and highly available platform Proficiency in establishing and utilizing comprehensive Observability and Monitoring platforms (e.g., Prometheus, Grafana, ELK stack, Datadog) for shared infrastructure Strong experience with RESTful API design principles and building well-documented, consumable APIs Knowledge of Service Mesh concepts and practical experience with solutions like Istio in a platform context Hands-on experience with Relational Databases (e.g., MySQL, PostgresSQL), ideally in managing them as a service Excellent communication skills and the ability to clearly articulate complex technical concepts to both technical and non-technical audiences A strong customer-centric mindset, treating internal development teams as your primary customers Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience or equivalent military experience required If required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy> Incident Response Policy/Procedures> Business Continuity/Disaster Recovery Policy/Procedures> Mobile Device Policy> Account Management Policy> Access Control Policy> Personnel Security Policy> Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary Smarsh is seeking a Sr. Technical Support Engineer I to provide high touch support to our biggest and best customers. This role serves as an Account Manager for dedicated customers and will lead weekly customer status meetings with key customer stakeholders. Beyond case management, this role ensures that our customers receive world class support.How will you contribute? • Interact with all levels of leadership across Smarsh and clients as needed., • Advocate for product, policy and process improvements that improve the customer experience., • Provide frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products. Works on assignments that are complex in nature where independent action and high degree of initiative is required in resolving problems and developing solutions. Independently identifies the root cause of software or system issues and uses system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible test cases. May recommend code-level or configuration changes., • Ensure team adherence to SLAs for support coverage for initial response and timely resolution for customer cases via phone, web and community. Assigned to specialized teams or projects to leverage knowledge and equip others. Regularly participate in bridge calls for system outages or critical production issues. Develop expertise for broad set of assigned products to maximize first contact resolution., • Apply product and industry expertise to actively diagnose, troubleshoot and resolve most complex/advanced customer issues. Escalate cases as required based on customer business impact., • Influence support organization to deliver quality service to customers and partners to drive high levels of customer satisfaction and long-term loyalty., • Effectively manage cases to ensure timely customer status updates and ultimate resolution.• Lead customer escalations or 3rd party support coordination to resolve issues for critical accounts., • Log and track cases using Salesforce, maintaining detailed documentation of all interactions and statuses throughout lifecycle of issue., • May be assigned as designated Support Engineer to specific accounts for premium offerings., • TSE Team Lead provides daily guidance and technical leadership to assigned team, including Technical Account Management expertise and assistance, as well as Escalation Management ownership., • Regularly engage with SRE and Engineering teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure., • Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Publisher. Knowledge Domain Expert (KDE) responsibilities for online content and product or process feedback across company. May include KCS Coach role., • Promote adoption and success of customers and partners using self-service offerings, including knowledge base, community, and training resources., • Lead the identification and implementation of “shift left” changes to increase resolution rate and accelerate time to resolution. Develop and deploy innovative approaches to resolve issues and scale the use of new support practices., • Actively participate in readiness planning and activities related to pre-release or new product introduction preparation for the support team., • Train and mentor peers to facilitate sharing of expert-level knowledge.What will you bring?, • Passion for helping customers succeed., • Excellent verbal, written and interpersonal communication skills., • Expert level diagnosis and problem-solving abilities., • Time management and critical thinking skills., • Self-directed and self-motivated with a demonstrable work ethic and ability to perform under pressure., • Proficient in using CRM business systems, Microsoft business applications, JIRA/Confluence and related platforms., • College degree in technology-related field is preferred, but equivalent industry/career experience is also considered., • 7+ years in a support delivery role or 8+ years industry/career equivalent experience., • Requires advanced level IT, networking, database or SaaS/Cloud application support experience., • Advanced level expertise as Subject Matter Expert for assigned focused technologies or products as point of escalation for frontline/backline teams., • On-premise support experience preferred., • Project and program management experience preferred., • Required Skills -SQL and RDBMS exposure, Linux, Elasticsearch., • Desired skills- Scripting experience (Python, Bash, Java etc), Monitoring and observability experience (Datadog, Grafana etc), Cloud exposure (AWS, GCP, Azure), Kubernetes. The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary We are seeking an experienced and highly capable Manager of Engineering to lead our US Server team. This role involves managing and mentoring a team of Java developers, while also providing strong technical leadership across system architecture, design, and implementation. You will guide the team in developing new product capabilities and enhancing existing ones across both our federal enclave environment and our AWS-based cloud production environment. This position includes dual responsibility across two major domains. Leading, designing, and supporting capabilities within our federal enclave, including strict compliance requirements, secure development practices, and constrained deployment workflows. Driving cloud-native development in AWS, improving our services, reliability, scalability, and efficiency with modern DevOps practices and tooling. The ideal candidate is a strong technical leader, an excellent communicator, and someone who thrives in an Agile environment where mentorship, ownership, and collaboration are key. Our tech stack includes Redis, Oracle, PostgreSQL, Kafka, Spring, Microservices, Docker, Kubernetes, AWS, Jenkins, Grafana, ELK, Maven, and GitHubHow will you contribute? • Lead, mentor, and manage a team of Java developers, including hiring, coaching, performance reviews, and professional development., • Own technical design and architecture decisions across services deployed in both federal enclave and AWS cloud environments., • Guide team members in delivering high quality, secure, and scalable backend systems., • Promote engineering best practices, including code quality, system design, test coverage, DevOps, and security., • Collaborate closely with Product, DevOps, QA, and Security teams to ensure high quality and compliant releases., • Oversee production troubleshooting, root cause analysis, system tuning, and operational improvements., • Drive innovation, evaluate new tools and technologies, and continuously improve engineering processes., • Lead Agile ceremonies and ensure predictable, high quality delivery.What will you bring?, • 5+ years of hands-on experience in Java development, including strong expertise with Spring / Spring Boot., • 2+ years of experience leading a development team or providing significant technical leadership., • Strong understanding of OOP, Java internals, concurrency, and multi-threaded programming., • Proven experience in designing and implementing distributed backend systems and microservices., • Hands-on experience working within secure or federal enclave environments or similar highly restricted environments., • Practical experience with AWS cloud services and cloud-native architectures., • DevOps-oriented mindset, familiarity with CI/CD pipelines, observability, automation, Docker, and Kubernetes, • Strong communication skills and ability to lead both people and technology.Experience with production environments, monitoring, metrics, and performance optimization., • Experience supporting FedRAMP-certified products., • Knowledge and hands-on experience with Kafka or other event-driven messaging systems., • Familiarity with Redis, Oracle, or PostgreSQL databases., • Experience with Jenkins, Grafana, ELK, GitHub Actions or similar tools., • Strong testing mindset (unit, component, integration)., • Experience with large-scale microservices architectures. The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Job DescriptionCandidate MUST be local to Metro Atlanta The Senior Middleware Administrator is responsible for supporting all aspects of the GDOL Middleware environment, including, but not limited to, builds/deployment, patching and maintenance, automation (scripting), Project Support, troubleshooting, design, and certificate management. This position works closely with Network Security, Application Development, Project Management, and Linux and Microsoft OS Server administration teams and is responsible for all facets related directly to or projects involving Middleware platform and infrastructure. The successful candidate should be highly skilled technically, with the ability to adapt quickly and provide solutions to complex scenarios. Responsibilities: 1. Perform administrator duties for IBM WebSphere Application Servers V7, V8 & V8.5, creating scripts to automate manual tasks., 2. Build/deploy and maintain WebSphere, WebLogic, Tomcat and IIS environments., 3. Adhere to standards, processes, procedure and audit compliance controls. Maintain security audit requirements for Middleware Products., 4. Design and build automated code deployment systems that simplify development work and make deployments more consistent and issues predictable., 5. Perform patching, and ensure security compliance, 6. Leverage open source technologies such as Jenkins, Grafana, etc. • Provide Linux support and develop/maintain Linux/Unix shell scripts. Implement and maintain Linux/Unix security., • Perform appropriate Change Management duties to comply with IT policies and procedures., • Perform appropriate Incident Management duties to comply with IT policies and procedures., • Report progress on a weekly basis of status on all assigned work tasks in a written report., • On call support and occasional weekend onsite support. Provide L2/L3 support., • Create process documentation for team and provide internal training to team members., • Document complex design items through documents and whiteboard sessions. Required Experience/Skills: • 5+ years’ experience in supporting the Production environment running on Middleware Products such as IBM WebSphere Application V7, V8.5 & 9.0, IHS and IIS., • 2+ years of experience in Tomcat, Apache HTTP server and Oracle WebLogic, • 3+ years of experience with installation and maintenance of software on Windows and Linux/Unix., • 2+ years of working experience with Jenkins pipelines (declarative scripts), • 3+ years’ experience with Windows, Linux (Centos, RHEL, SLES) and AIX., • Proficiency with shell scripts, such as bash or sh., • Experience with applying patches to middleware environments., • Experience supporting audits and providing evidence of compliance, • Experience in analyzing memory leaks, thread dumps and heap dumps., • Proven ability to design automated CI/CD solutions for our middleware and IIS environment., • Knowledge of Jenkins pipelines to deliver automated deployments and testing., • Experience with creating and maintaining certificates using openssl, keytool, SSL protocols, ciphers and other security requirements. Preferred Experience/Skills: • Knowledge/experience working with Citrix Load Balancers and Edge servers., • Knowledge/experience working with Kubernetes, Docker, subversion, Maven and Ansible. 1. Knowledge/experience working with web services and micro services technologies. • Familiarity with IBM COTS applications like Maximo, connect direct and eClient., • Proficiency scripting languages, such as YAML, JACL, JYTHON, PowerShell and Python., • Experience with Microsoft’s Active Directory.

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary We are looking for a highly skilled Java Developer to join our R&D Server team. In this role, you will design and develop both new and existing product capabilities, working across a diverse set of technologies and architectures. This position also provides the opportunity to develop and support services within our federal enclave environment, alongside our cloud based workloads. Developing and supporting features within our federal enclave environment, requiring careful attention to compliance, security, and constrained deployment workflows. Building, enhancing, and maintaining services in our AWS-based production environment, leveraging modern cloud-native tooling and infrastructure. The ideal candidate is someone who loves to self-learn, shares expertise with peers, and thrives in an Agile, collaborative, and warm team environment. Our tech stack includes Redis, Oracle, PSQL, Kafka, Spring, Microservices, Docker, Kubernetes, AWS, Jenkins, Grafana, ELK, Maven, and GitHub. How will you contribute? • Design, develop, and maintain Java-based backend services across both secure federal enclave and AWS production environments., • Contribute to architecture design, code quality, performance optimization, and scalable system patterns., • Collaborate closely within an Agile Scrum team and provide mentorship, knowledge sharing, and technical leadership., • Participate in production troubleshooting, analysis, and improvements across diverse runtime environments., • Work with DevOps, QA, and Product teams to ensure smooth delivery, operational readiness, and high system reliability.What will you bring?, • At least 3 years of professional Java development experience (exceptional candidates with slightly less may be considered)., • Strong object-oriented programming skills and deep understanding of Java internals., • Solid experience in software engineering principles, including system design, architecture, and best coding practices., • Hands-on experience with multi-threaded programming., • Ability to adapt development workflows to both federal enclave and cloud-based (AWS) environments., • Advantages, • Experience working with or supporting secured / restricted-access environments is a plus., • Experience supporting a FedRAMP certified product in production., • DevOps-oriented mindset, with exposure to CI/CD pipelines, containerized environments, and operational tooling., • Experience working with or integrating AI/ML tools or frameworks., • Background in microservices architecture, including asynchronous (Kafka, messaging queues) and synchronous (RESTful APIs) communication models., • Strong test-oriented mindset (unit tests, component tests, automation)., • Experience with Spring / Spring Boot., • Hands-on with Docker, Kubernetes, and container orchestration platforms., • Experience with Kafka event-driven systems., • Familiarity with profiling tools, code coverage tools, and CI/CD systems. The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Job Description Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io. Upbound is hiring a Senior Software Engineer to help us build and operate Upbound Spaces, the multiple control plane management software at the heart of the Upbound Platform. As part of the Spaces team, you will help us scale Upbound to reliably support thousands of control planes, while also extending enterprise control plane management and operations both in the cloud and on premises. Our team is expanding, and this is the perfect opportunity for you to make a significant engineering impact in both development and production operations. What You'll Do • Actively build and operate Upbound Spaces in production, troubleshooting and resolving issues across multi-tenant SaaS environments, as well as contributing to Upbound's open-source projects, including Crossplane., • Take ownership of building features in high demand by Upbound's customers and deliver new functionality that will delight and amaze our users., • Investigate and debug complex issues in customer environments, including multi-control plane scenarios, resource reconciliation problems, and performance bottlenecks., • Communicate through thoughtful and thorough design documents for new initiatives and detailed post-incident reviews that drive system improvements., • Support the full project lifecycle for highly scalable and reliable services running in a cloud environment – discovery, analysis, architecture, design, review, documentation, building, migration, automation, deployment, production-readiness, and ongoing operational support., • Write and maintain Go code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc., with a focus on observability, debuggability, and operational excellence., • Deploy, manage, and troubleshoot our Kubernetes services in production, using metrics, logs, and traces to identify and resolve issues quickly., • Build and maintain operational tooling for debugging customer environments, analyzing control plane health, and automating incident response., • Author documentation, user guides, runbooks, and blog posts to support and promote new features that you release., • Support the software release cycle for Spaces self-hosted distributions, including diagnosing issues in customer-managed deployments., • Participate in on-call rotation to support Upbound Cloud, responding to incidents and driving them to resolution.What You'll Bring, • Have experience operating production cloud services at scale: monitoring, alerting, incident response, post-mortems, and continuous improvement of service reliability., • Have strong debugging skills across distributed systems, including experience with observability tools (Prometheus, Grafana, OpenTelemetry, distributed tracing) and techniques for diagnosing issues in production environments., • Have experience building and operating controllers that interact with the Kubernetes API server, including troubleshooting reconciliation loops, managing API rate limits, and optimizing controller performance., • Are comfortable working directly with customers to understand, reproduce, and resolve complex technical issues in their environments., • Take responsibility and ownership for solving problems even if they are outside your lane, especially during incidents affecting customer workloads., • Demonstrate excellence in your work, constantly trying to improve your skills and the operational posture of the systems you build., • Have empathy for customers and keep them in mind as you build solutions, understanding that reliability and debuggability are features., • Realize the importance of clear communication and effective collaboration to work as a team, deliver great results, and support customers through technical challenges., • Help create a safe environment where everyone can contribute, learn from failures, share on-call knowledge, and help each other grow as operators and engineers. #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.

Job DescriptionDevOps/Middleware Engineer Job Description: | Performs as an individual contributor of DevOps/ middleware team that builds and supports exceptional customer-facing applications with challenging business use cases, existing systems and operational problems.Experience working on various middleware application servers and containers from monolithic to modern versions.Apply middleware infrastructure automation code with utmost attention to scalability, security and performance and with an end-to-end mindset from conception to delivery and production support, owning capacity specifications, quality, release deployments and monitoring of production health.The candidate must also have some Shell/Perl/Python scripting language experience and be able to use this to implement changes in pipelines.Maintains technical documentation on any implementations, README files up-to-date, and status pages of the projects along with Release team handover.Collaborates closely with Engineering leadership, Product Managers, Designers, Test Automation and other teams to define, prioritize, sequence and scope middleware around business and functional areas.Accurately scopes effort, identifies risks and clearly communicates trade-offs with team members and other stakeholders.Instruments infrastructure and application performance monitoring, capacity management, alerting, tools instrumentation and metrics (KPI) management.Perform impact assessment of product (hardware, software) upgrades, patching, migration and hot fixes.Assists in planning, coordinating, and executing projects across various environments (Regression, Performance, Production and Post-production).Supports and collaborates with other Engineers through evaluation, design analysis, and development phases.Familiarity on common issues that causes builds/deployments to fail such as out of memory, disk full, missing libraries or security certificates etc.Proven track record of handling & troubleshooting various critical Production and nonproduction applications end to end & infrastructure technical issues, providing comprehensive root cause.This list is not all-inclusive, and you are expected to perform other duties as requested or assigned such as On-call rotation and knowledge sharing sessions as part of the team. Skills/Experience: | OS (Unix/Linux) From the basic Application administration and maintenance support perspective.Knowledge about DNS, DHCP, Load balancer, DMZ, Firewalls, whitelisting, TCP/HTTP/SOAP/RESTAPI etc.Configuration Management Tools with Ansible/Chef/Puppet and scripting with Shell, Perl, python, Jason, YAML, PowerShell etc.CI/CD Pipeline - GitHub Actions, Jenkins, CloudBees, Artifactory, Maven Canary & Blue/Green deployment with High availability of applications.Middleware - Experience using any Enterprise servers like WebLogic, JBoss, Tomcat, Apache, proxy setup and security patching support.Containerization - Leveraging Docker/Podman and Kubernetes for application deployment, ensuring portability across cloud platforms.Cloud technologies - AWS/Azure on Load balancer, DNS, virtual machines (EC2), storage solutions (S3, EBS), and networking components (VPC, Route 53)Security Okta, SiteMinder, LDAP, AD, Entra ID, RBAC, SSL certificates lifecycle management, OpenSSL, Keytool, CSR and MFA knowledge.Monitoring Tools - Preferably with any of these: Datadog, AppDynamics, Kibana, Splunk, Nagios, Dynatrace, Grafana etc.Troubleshooting experience on Production & Non-production issues with infrastructure knowledge and in-depth root cause analysis.Knowledge and exposure to Agile Kanban/Scrum process and methodologies. Flexible work from home options available.

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary We are looking for a highly motivated R&D Support Engineer to join our engineering organization. In this role, you will serve as a critical technical bridge between our R&D teams, Customer Support, QA, and Product. You will troubleshoot complex issues, analyze production incidents, drive root-cause investigations, and contribute to continuous improvement in product quality and engineering workflows. This role includes dual responsibility across two environments: • Supporting and troubleshooting within our federal enclave environment, ensuring compliance, stability, and controlled-process operations., • Supporting and maintaining our AWS-based production environment, working closely with cloud infrastructure and modern deployment pipelines.This position is ideal for someone who enjoys problem solving, thrives in cross-team collaboration, and likes working at the intersection of development, operations, cloud systems, and customer-facing teams.How will you contribute? Technical Investigation & Incident Management, • Diagnose, reproduce, and analyze highly technical product issues reported from the field across both the federal enclave and AWS production environments., • Lead root cause investigations, document findings, and partner with engineering teams to implement corrective actions., • Monitor and analyze production performance indicators, logs, telemetry, and alerts from multiple environments., • Provide technical summaries and incident reports to engineering leadership and escalation managers.Collaboration with R&D, • Work closely with development teams to understand new features, architectural changes, and potential failure points., • Partner with QA to validate fixes, verify edge-case scenarios, and enhance test coverage around recurring incidents., • Provide feedback based on real-world usage and cross environment incident patterns to reduce regressions.Tools, Automation & Process Improvement, • Build and maintain debugging tools, scripts, dashboards, and test harnesses that improve troubleshooting in both secure and cloud environments., • Identify recurring issues and propose enhancements to observability, stability, and supportability., • Improve internal processes for incident handling, cross-team communication, and reporting.Cross-Functional Communication, • Serve as the technical escalation point for Support teams, delivering deep-dive explanations and guidance., • Translate complex technical findings into clear, actionable insights for both technical and non-technical stakeholders., • Participate in on-call rotations as needed.What will you bring?Must have, • 3+ years of experience in technical support, DevOps, SRE, QA, or an R&D-adjacent engineering role., • Strong troubleshooting skills across distributed systems, APIs, microservices, or cloud environments., • Hands on experience with logs, debugging tools, and monitoring platforms (e.g., Kibana, Grafana, Datadog, Splunk)., • Solid scripting/coding ability (Python, Bash, PowerShell, or similar)., • Excellent communication skills; able to articulate complex problems clearly., • Ability to work across secure and cloud environments, including adapting workflows for federal enclave constraintsNice to have, • Experience working in or supporting federal enclave / restricted-access environments., • Experience supporting a FedRAMP certified product in production., • Experience with CI/CD pipelines and build/test automation., • Familiarity with Docker, Kubernetes, or cloud platforms (Azure, AWS, GCP)., • Background in incident management, postmortems, or SRE best practices., • Understanding of networking, databases, and API debugging tools (Postman, Fiddler, etc.). The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Job Description Job Title: DevOps Engineer – GCP Work Time Zone: EST Rate: $58-60/hour on 1099/C2C Location: Atlanta, GA (Hybrid – 3 days on-site) Job Summary: We are looking for a skilled and proactive DevOps Engineer with a strong background in Google Cloud Platform (GCP) to join our infrastructure and platform engineering team. In this role, you will be responsible for designing, automating, and maintaining scalable cloud infrastructure and DevOps pipelines, with a focus on reliability, security, and performance. You’ll work closely with cross-functional teams to drive continuous integration, delivery, and deployment of cloud-native applications. Key Responsibilities: • Cloud Infrastructure Design & Management Design, implement, and manage secure, scalable, and highly available infrastructure on Google Cloud Platform, using best practices in networking, IAM, and resource optimization. • Infrastructure as Code (IaC) Build and maintain infrastructure automation using Terraform, ensuring modular, reusable, and version-controlled code. • CI/CD Pipeline Implementation Develop and maintain robust CI/CD pipelines using tools like GitLab CI, Jenkins, or Cloud Build to enable automated testing and deployment. • Containerization & Orchestration Build and manage Docker containers and deploy workloads using GKE (Google Kubernetes Engine) or other container orchestration platforms. • Monitoring, Logging & Incident Management Implement and maintain observability stacks using Cloud Monitoring, Cloud Logging, Prometheus, and Grafana to ensure uptime and performance. • Security & Compliance Apply security best practices in identity management, network access, secrets handling, and vulnerability scanning across the DevOps lifecycle. • Collaboration & Automation Collaborate with development and data teams to improve deployment workflows, automate repeatable tasks, and enforce DevOps standards. Required Qualifications: • 9–11 years of experience in DevOps, Site Reliability Engineering (SRE), or cloud infrastructure roles., • Proven expertise in Google Cloud Platform (GCP) services including Compute Engine, GKE, Cloud Storage, BigQuery, Cloud Functions, and Cloud Pub/Sub., • Advanced proficiency with Terraform for managing infrastructure as code., • Strong hands-on experience with Docker and container orchestration via Kubernetes (preferably GKE)., • Experience setting up and managing CI/CD pipelines and release workflows., • Proficient in scripting languages such as Python, Bash, or Go., • Familiarity with monitoring and logging tools in the GCP ecosystem., • Understanding of DevOps principles including infrastructure automation, immutable infrastructure, and blue/green deployments., • Strong troubleshooting and performance tuning skills in cloud-native environments. Preferred Qualifications: • GCP Professional Cloud DevOps Engineer or Cloud Architect certification., • Experience with MLOps pipelines and deploying Vertex AI models (a plus)., • Familiarity with service mesh technologies like Istio., • Exposure to security compliance frameworks such as SOC2, HIPAA, or ISO 27001.

Job Description We are looking for a senior DevOps engineer to become part of our DevOps team. Part of the DevOps job is, to be in charge of the Production environment and all strategic processes in the organization, escorting and supporting R&D teams, develop and enriching new automation. Responsibilities: • Mature perception when it comes to a Production environment, • Collaborate with various engineering departments, • Ability to build CI/CD solution best practice specially micro services, • Analyze, design, and develop new features, • Update K8S cluster, • Building and managing our infrastructure Requirements: • At least 6 years of experience as a DevOps engineer (Infrastructure knowledge - must), • At Least 4 years of experience in AWS (RDS, infrastructure, lambda, S3, VPC, CloudWatch, etc…), • At least 3 years of practical experience with K8S - in particular EKS – Must (calico / istio advantage), • K8S tools - Keda, Robusta, ArgoCD, secret/Vault, Mesh,Canary B/G, • Experience with Network Infrastructure, Linux, Firewall, DNS, CDN tools, • Experience with Ansible / Terraform, • Experience with monitor systems: ELK, Grafana, Prometheus, App Dynamic / Datadog, • DB knowledge: SQL, RDS, • Coding skills: Python / PowerShell, Ansible, Shell, Groovy, PHP, JavaScript This a hybrid role from our Atlanta office with a 3 day in office policy. M, T, TH. US Citizens or Permanent Resident/GC ONLY!!!!!!

Job DescriptionSenior Platform Support Engineer As a Sr. Platform Support Engineer in our SRE Operations team, you will be a key player in ensuring the 24x7x365 smooth operation of Saviynt’s Enterprise Identity Cloud. This role focuses on maintaining the stability, performance, and reliability of our platform with a strong emphasis on application layer support and operational ownership. You will be working closely with other operations team members, development, and engineering to resolve issues, implement improvements, and provide exceptional support. This is an opportunity for someone who enjoys operational challenges and problem-solving in a dynamic cloud environment and wants to see their work through to completion. WHAT YOU WILL BE DOING Strong pod-level troubleshooting skills in AKS/EKS (not just restarting pods). Analyze application and DB (RDS, MySQL) performance issues. Deeply investigate and analyze application performance issues (Java, Grails, Hibernate), identifying root causes and implementing solutions. Oversee the monitoring of our SaaS applications and underlying infrastructure (Kubernetes on AWS and Azure, VPN connections, customer applications, Elastic Search, MySQL) for alerts and performance issues. Strong understanding of basic computing concepts like DNS, IP addressing, Networking, and LDAP. Effectively participate and contribute in on-call escalations with a strong operational mindset and provide technical guidance during critical incidents. Proactively communicate with customers on technical issues when required. Ability to guide junior engineers when needed technically. Manage the full lifecycle of alerts, incidents, and service requests reported through FreshService, ensuring timely and accurate logging, prioritization, resolution, and escalation. Develop, implement, and maintain operational procedures, runbooks, and knowledge base articles to standardize incident resolution and service request fulfillment. Drive continuous improvement initiatives to optimize operational efficiency, reduce incident rates, and improve service request turnaround times via engineering automation to reduce toil and waste. Collaborate with backend engineering and development teams to troubleshoot complex issues, identify root causes, and implement preventative measures. Ensure adherence to defined SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) for operational performance. Maintain operational documentation, including system diagrams, contact lists, and escalation paths. Ensure compliance with relevant security and compliance policies. Plan and coordinate scheduled maintenance activities with minimal impact to service availability. WHAT YOU BRING Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Minimum of 5 years of experience in IT/Cloud operations and application support (specifically Java apps), with knowledge of cloud infrastructure (AWS and Azure). Strong experience with application support (Java, Grails, Hibernate) and performance analysis in a production environment, able to pinpoint a performance degradation through analysis. Strong understanding of cloud computing concepts, architectures, and services on both AWS and Azure platforms including Gov cloud requirements. Working knowledge of containerization and orchestration technologies, specifically Kubernetes. End-to-end technical accountability and operational ownership. Willingness to work in a 24/7 operating model (including Night Shift). Experience managing and troubleshooting network connectivity, including VPNs and connections to external networks. Familiarity with monitoring tools and practices, with experience in setting up and responding to alerts. Hands-on experience with log management and analysis tools, preferably Elastic Search. Working knowledge of database systems, preferably MySQL, including L2 troubleshooting and performance monitoring. Experience with ITSM (IT Service Management) systems, preferably FreshService, including incident, problem, and service request management processes. Excellent problem-solving, analytical, and troubleshooting skills with a data-driven approach. Experience with Grafana systems and dashboards is a plus. Strong communication (written and verbal), interpersonal, and presentation skills. Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment. Experience in developing and documenting operational procedures and runbooks. Experience with automation tools and scripting languages (e.g., Python, Bash) is a plus. Experience working in a SaaS environment is highly desirable Must Have Requirements US Citizen (FedRamp High) Gov Cloud Experience We offer you a competitive total rewards package, learning and tremendous opportunities to grow and advance in your career. At Saviynt, it is not typical for an individual to be hired at or near the top of the range for their role and final compensation decisions are dependent on many factors including, but are not limited to location; skill sets; experience and training; licensure and certifications; and other relevant business and organizational needs. A reasonable estimate of the current range is $110,000 to $140,000 annually. You may also be eligible to participate in a Saviynt discretionary bonus plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence. Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io. As a Senior Customer Support Engineer at Upbound, you won't just resolve tickets, you'll own the customer experience from first touch to full resolution, setting the standard for what world-class technical support looks like in the cloud-native ecosystem. You'll be a trusted technical advisor to our customers, working alongside Product, Engineering, and Customer Success to make every interaction exceptional. This role reports into the Customer Experience team at Upbound a signal of how seriously we take support as a strategic function, not an afterthought. This is a high-impact role for someone who gets genuine satisfaction from solving hard problems, has a natural drive to help, and believes that great support is a craft not a function.In this role, you will: • Serve as a primary technical resource for customer inquiries related to Upbound's products Spaces, Cloud, Official Extensions, Marketplace, Registry & More delivering a "wow" experience with every single touch, • Apply a structured, methodical troubleshooting approach to diagnose and resolve complex customer issues, moving efficiently from hypothesis to root cause, • Triage, own, and drive tickets to resolution with urgency and clear communication proactively keeping customers informed every step of the way, • Identify, document, and escalate bugs and product issues to Engineering with thorough reproduction steps, collaborating closely to ensure fast resolution, • Partner with the Solutions team on complex, strategic customer requests, ensuring seamless handoffs and continuity of experience, • Capture and contribute knowledge back to the team building and maintaining a high-quality internal knowledge base using KCS (Knowledge-Centered Service) methodology, • Gather and synthesize customer feedback to surface trends, advocate for product improvements, and drive process enhancements across the team, • Build or contribute to agentic tooling, automation, and internal workflows that meaningfully elevate the support experience and scale your own impactYou're a good fit if you have:, • 4+ years of experience in a technical support or customer-facing engineering role, ideally in a SaaS or enterprise infrastructure environment, • A natural "helper gene" you're energized by solving problems for others and take personal ownership of customer outcomes, • Strong, systematic troubleshooting methodology you approach complex issues with a clear framework, not just instinct, • Solid experience with Kubernetes, cloud-native technologies, and infrastructure-as-code, • Excellent written and verbal communication skills you can explain deeply technical concepts to any audience without losing precision, • A customer-first mindset with a relentless drive to deliver experiences that genuinely delight, • Solid experience with Kubernetes and cloud-native technologies — including Helm, OCI artifact distribution, RBAC, admission webhooks, and policy frameworks (OPA/Gatekeeper, Kyverno), • Able to drive root cause analysis independently using observability tooling — Prometheus, Grafana, Loki, or equivalent — without needing Engineering to interpret metrics or traces for you, • Experience with vulnerability management in containerised environments — triaging CVE severity, assessing blast radius, and communicating risk and remediation timelines to enterprise security teams It's a plus if you have: • Hands-on experience with Upbound and/or Crossplane, • Familiarity with KCS (Knowledge-Centered Service) practices and methodology, • Experience building agentic tooling, support automations, or AI-assisted workflows to improve customer outcomes, • Proficiency with Unix-like shells and command-line interfaces, • Scripting skills in Python, Bash, or similar, • Startup experience you know how to operate with ambiguity and move fast, • Hands-on experience with GitOps tooling (ArgoCD or Flux) and familiarity with reconciliation failure modes — drift, conflicts, dependency ordering, • Background in platform engineering or internal developer platforms (IDPs) — you understand what platform teams are trying to build and why it breaks, • Working proficiency in Go — enough to read Crossplane/provider source and identify relevant fixes #LI-REMOTE Why Upbound? At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table. About Upbound Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.

Job DescriptionWho is Flock? Flock is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. The Opportunity As an Aviation Support Engineer, you are the technical bridge between field operations and core engineering. This role is responsible for the health, reliability, and continuous evolution of our drone fleet and docking infrastructure. You’ll dive deep into post-flight telemetry, lead hardware bring-up, and ensure that field data directly informs our next generation of hardware improvements. In this position you will: Diagnose and resolve complex technical issues with our drone systems, including airframe, connectivity, and radar systems. Review post-flight telemetry via our diagnostic tools (Foxglove, Grafana, etc) to monitor and review vehicle performance. Develop KPI dashboards related to drone system performance and engineering escalation. Update and improve preventative maintenance and inspection schedules to operations teams related to the drone system. Act as the primary feedback loop between field operations and the Engineering team, identifying actionable bugs and hardware improvements. Create and maintain technical SOPs and troubleshooting guides to help scale our support capabilities as we grow. Participate in the hands-on "bring-up" and QA testing of new docking hardware, and drone systems, applying industrial automation principles to ensure 24/7 reliability. The position requires candidates to work onsite at our Atlanta-based manufacturing facility for hands-on hardware collaboration and field testing. The Skillset Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Robotics, or a proven experience in the field. 3+ years of experience troubleshooting and maintaining Unmanned Aerial systems. Experience with radio communication and triaging issues around signal strength and throughput. Experience with hardware diagnostic tools (e.g., Multimeters, Oscilloscopes) and digital monitoring dashboards (e.g., Grafana, Foxglove, or similar telemetry tools). Familiar with GPS, LTE, and RF communications systems between UAS hardware and core infrastructure Demonstrated effective communication skills, specifically the ability to translate technical hardware failures into clear, actionable documentation. Excellent teamwork skills with a proven ability to learn from senior leads and execute within a cross-functional environment. Nice to have Working knowledge of radar systems. FAA Part 107 Remote Pilot Certificate (you will be required to get one). Knowledge of battery management systems (BMS) and safe handling of Li-ion chemistries. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. 90 Days at Flock We prescribe 90-day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90-day plan you will receive if you were to be hired as an Aviation Support Engineer at Flock. The First 30 Days Achieve "Level 1" internal certification on existing drone airframes, connectivity modules, and docking hardware. Perform an in-person inspection of our Atlanta-based fleet and shadow the Lead Engineer on live telemetry monitoring sessions. Set up your diagnostic environment and gain proficiency in our data stack, including Foxglove and Grafana. Familiarize yourself with our RF configurations and existing troubleshooting workflows for signal throughput and connectivity. The First 60 Days Independently triage and resolve Tier 2 technical escalations involving vehicle performance, radar systems, and docking reliability. Conduct post-flight telemetry reviews to identify edge-case hardware behaviors and translate them into actionable engineering bug reports. Assist with the physical bring-up and field validation of new docking hardware, ensuring 24/7 autonomous reliability. Define and implement new diagnostic views in our monitoring dashboards to improve real-time visibility into vehicle "heartbeats." 90 Days & Beyond Own the "Technical Support Playbook" and SOPs for the rollout of next-generation aircraft and docking systems. Establish predictive maintenance and inspection schedules for the global fleet based on analyzed failure modes and telemetry trends. Act as the Subject Matter Expert for battery management systems (BMS) and radar health, providing a critical feedback loop to the hardware design team. Lead the bring-up process for new fleet deployments, ensuring all systems meet our rigorous QA and safety standards before going live. Salary & Equity In this role, you’ll receive a starting salary of $100,000-$140,000 as well as Flock Stock Options. The Perks 🌴Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off! ⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or fertility. 🧠Mental Health: All employees receive an annual subscription to Headspace. 💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock will come from an email address ending in @flocksafety.com. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock role, please report it to recruiting@flocksafety.com Compensation Range: $100K - $140K

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo