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Job Description Overview Opportunity: Overnight Valet Parker Greet guests upon arrival and departure and park and retrieve guests’ vehicles in accordance with established guest service and sustainability standards. Potential Career Path Guest Service Agent – Bell Captain– Guest Service Manager Essential Job Functions • Park guest vehicles and retrieve valet-parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicles., • Grasp, lift and/or carry or otherwise move packages, luggage or boxes up to 75 lbs. from cars, buses and vans, placing packages and luggage onto baggage carts or in a secure area for retrieval by bell staff., • Read luggage tags and provide claim tickets to ensure appropriate delivery., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Position Requirements • High school diploma or equivalent., • Previous related experience a plus. Work Environment and Context • Work schedule varies and may include working on holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Overview Opportunity: Valet Parker Greet guests upon arrival and departure and park and retrieve guests’ vehicles in accordance with established guest service and sustainability standards. Your Growth Path Guest Service Agent – Bell Captain– Guest Service Manager Your Focus • Park guest vehicles and retrieve valet-parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicles., • Grasp, lift and/or carry or otherwise move packages, luggage or boxes up to 75 lbs. from cars, buses and vans, placing packages and luggage onto baggage carts or in a secure area for retrieval by bell staff., • Read luggage tags and provide claim tickets to ensure appropriate delivery., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Your Background and Skills • High school diploma or equivalent., • Previous related experience a plus. HHM Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description We are seeking a courteous, professional, and detail-oriented team member to deliver an exceptional guest experience from arrival to departure. In this role, you will serve as a primary point of contact for all hotel guests, providing helpful information, efficient service, and a welcoming atmosphere that reflects the highest standards of hospitality. What You Will Do • Greet guests warmly and assist with check-in and check-out procedures., • Respond to guest inquiries, requests, and concerns in a timely and professional manner., • Process reservations, room assignments, payments, and other front desk transactions accurately., • Provide information about hotel amenities, local attractions, dining options, and transportation., • Coordinate with housekeeping, maintenance, and other departments to help ensure guest needs are met., • Handle incoming calls, messages, and internal communications with professionalism., • Maintain accurate records and follow hotel policies, procedures, and service standards., • Support a safe, clean, and organized front desk or guest services area. What We Are Looking For • Excellent communication and customer service skills., • A positive, polished, and professional demeanor., • Strong attention to detail and the ability to manage multiple tasks at once., • Comfort using computer systems, reservation platforms, and standard office equipment., • Ability to remain calm and solution-focused in a fast-paced environment., • Flexibility to work varied shifts, including weekends, evenings, and holidays as needed. Preferred Qualifications • Previous experience in hotels, front desk, guest services, or a related customer-facing role., • Familiarity with hotel property management systems or reservation software., • Experience handling payments, cash transactions, or basic administrative tasks., • Ability to communicate clearly and professionally with diverse guests and team members. What We Offer • A welcoming and team-oriented work environment., • Opportunities to build hospitality and customer service skills., • Training and support to help you succeed in the role., • The chance to contribute to memorable guest experiences every day. About the Role This position is ideal for someone who enjoys helping others, takes pride in creating a positive first impression, and thrives in a service-focused environment. If you are organized, approachable, and committed to delivering excellent guest care, we encourage you to apply. Benefits: • Competitive salary and performance-based incentives., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and career advancement. Equal Opportunity Commitment: We are committed to building a diverse and inclusive workplace and welcome applicants from all backgrounds. Employment decisions are based on qualifications, experience, and business needs.

Job Description AKA University City is hiring for an Overnight Guest Services Associate with 1+ years’ guest services experience! RESPONSIBILITIES • Engage all residents with an upbeat can-do attitude., • Act as an ambassador for AKA University City and the AKA brand as a whole., • Knowledge of means of transportation to and from property and local attractions (i.e. bus, subway, train, cab, walk, etc.). Must be able to provide personalized recommendations., • Be quick and resourceful and anticipate residents’ needs. contacting car service/taxi, etc)., • Assist residents whenever possible (i.e. making dinner reservations,, • Be attentive, friendly, helpful and courteous to all guests, managers and team members., • Perform other duties as assigned, requested or deemed necessary by management. REQUIRED QUALIFICATIONS • High school degree or equivalent., • Minimum of one year of Guest Service experience., • Ability to be flexible with work schedule including nights, weekends and holidays., • Meticulous attention to detail. DESIRED SKILLS • Previous hotel front desk experience preferred., • Demonstrated strong resident service skills., • Demonstrated energetic, self-motivating and a “can-do” positive attitude. ABOUT AKA UNIVERSITY CITY Welcoming you to Cira Centre South’s innovative vertical neighborhood, AKA University City encompasses 268 ultra-luxury furnished hotel and apartment residences in Philadelphia. Located on the upper 18 floors of Cira Centre South, AKA University City strives to enhance the experience of every resident, going above and beyond the typical extended stay hotel to offer a compelling lifestyle experience. The property’s 28th floor, Level28, is dedicated to our residents’ well-being and enjoyment with an expansive glass-enclosed Olympic-sized pool, state-of-the-art Technogym fitness center and yoga area, 3D golf simulator, outdoor terrace with fire pits, sophisticated a.lounge, business center facilities, and a private screening room. AKA residents can also enjoy Walnut Street Café, a highly anticipated addition to Philadelphia’s burgeoning culinary scene, and Cira Green, a spectacular one-acre elevated urban park offering an array of cultural arts events and experiences. Designed by Pelli Clarke Pelli Architects with interiors and amenities from Lissoni Associati, the location of AKA University City at Cira Centre South has a prominent place in the Philadelphia skyline - and the highest views of any residential building in the city.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Position: Guest Service Agent Department: Front Office Location: Philadelphia, PA The Study at University City is seeking a service-driven and detail-oriented Guest Service Agent to deliver a welcoming and seamless guest experience. This role is responsible for managing all aspects of the guest journey, including check-in/check-out, reservations, and guest inquiries, while maintaining a professional and engaging front desk presence. The Guest Service Agent supports the daily operations of the Front Desk and Living Room, working closely with hotel departments to ensure efficient service and guest satisfaction. The ideal candidate is organized, personable, and able to manage multiple priorities in a fast-paced hospitality environment. Our caring and attentive associates reinforce our belief that guest service is our highest priority. We seek energetic, service-oriented individuals who take pride in delivering efficient service and memorable guest experiences. Front Office Snapshot • 212-room full-service hotel, • Front Desk and Living Room guest services, • High-touch, guest-focused service environment, • Coordination with Housekeeping, Engineering, and Food & Beverage, • Fast-paced operation serving university, corporate, and leisure guests Responsibilities • Provide exceptional guest service during check-in and check-out processes., • Manage room inventory, reservations, and guest assignments., • Answer phone calls and respond to guest inquiries in a professional and timely manner., • Coordinate with hotel departments to fulfill guest requests and ensure service delivery., • Assist guests with requests including transportation, dining recommendations, and local information., • Resolve guest concerns, billing questions, and service issues promptly., • Process payments, post charges, and handle cash and credit transactions accurately., • Maintain awareness of VIP guests and special requests., • Ensure accuracy of guest accounts and records., • Support team members and contribute to overall department performance., • Maintain a clean, organized, and safe front desk environment. Fundamentals • Education: High school diploma or equivalent required., • Experience: Minimum of 1 year in a customer-facing or hospitality role preferred., • Strong customer service and interpersonal skills., • Basic math skills and ability to handle financial transactions., • Proficiency in Microsoft Office (Outlook, Word, Excel) and general computer systems., • Ability to work flexible schedules including days, evenings, weekends, and holidays., • Excellent verbal and written communication skills., • Proficiency in English required; a second language is a plus., • Strong organizational skills with the ability to multitask and prioritize., • Ability to lift or carry items up to 50 pounds., • Ability to stand for extended periods. About Us The Study at University City is a 212-room hotel located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia. Designed as a place of discovery and connection, the hotel blends thoughtful hospitality with contemporary residential-inspired guest rooms and welcoming public spaces. The property is home to CO-OP Restaurant & Lounge, a lively 120-seat restaurant and lounge known for spirited hospitality and seasonal menus. The hotel also features 7,000 square feet of meeting and event space, hosting university functions, corporate meetings, conferences, and private events supported by the culinary team. Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life, and disability insurance, paid time off, and paid holidays. Team members may also participate in our 401(k) retirement savings plan and Employee Assistance Program. Study Hotels is a drug-free workplace. Pre-employment drug test and background check required. Study Hotels is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law. Keywords: Guest Service Agent, Front Desk Agent, Hotel Front Desk, Hospitality, Customer Service, Hotel Operations, Guest Services Powered by JazzHR v0gNg4jfad

Job Description Weekends & Holidays are a MUST Prior HOTEL experience is a Plus Selected candidate must be customer conscience, outgoing, reliable, positive attitude & dependable. Customer Service is so important. We are in the top 5 on TripAdvisor and we must stay in the top 5! Shift hours - 11pm-7am Job Summary Supervises front desk operations during the 11pm - 7am shift. Will prepare daily report for the General Manager. Also will assist or perform general front desk duties. Work Performed 1. Lock down hotel., 2. Check reservation system for lost messages or reservations., 3. Review all correction, phone, paid out, and laundry vouchers for correct posting., 4. Post room charges., 5. Post credit card charges., 6. Balance register readings with total charges for the day., 7. Run all management reports., 8. Assemble reports and file audit., 9. Perform the function of a Guest Service Representative/Agent; a. Greets the guest in a friendly and professional manner. b. Performs check-in and check-out of guests. c. Serves as an information agent for hotel guests and handles their needs or directs information to satisfy guests’ needs. d. Posts payments, charges and credits. e. Confirms, Changes, Cancels and makes reservations. f. Deal efficiently with customer complaints. g. Will be dressed in proper uniform. h. Ensure good public relations. i. Receives monies in payment for hotel services and posts the information. j. Check the credit of guests. k. Any other task assigned by General Manger l. The physical appearance of the front desk, lobby & public areas are maintained and presented in a safe, secure, clean and attractive manner and are organized in a manner which allows for efficient operation. m. Ensure that all policies, procedures, federal, state and local ordinances with regards to personnel, security, cash handling, guest relations and safety are complied with. 1. Prepare groups and transient arrivals that day by blocking rooms and special requests. Qualifications 1. Good basic education with emphasis in accounting, bookkeeping and other forms of record keeping. Pleasing personality with good attitude and good reasoning ability. 1. Clerical skills with some background in use of computers would be preferable., 2. Interpret a variety of instructions furnished in written, oral and diagrammatic form., 3. May, on occasion, lift up to 50 pounds., 4. Must be able to reach, handle and feel., 5. Talking: must be able to express and exchange ideas by means of the spoken word., 6. Hearing: Must be able to perceive the nature of sounds by the ear., 7. Seeing: Must have clarity of vision at 20 feet or more, must possess three-dimensional vision, and be able to identify and distinguish colors., 8. Works inside in a controlled climate., 9. Must be able to make arithmetic calculations involving fractions, decimals and percentages.

Allied Universal - JobID: 1540336 [Guest Service / Front Desk Agent] As a Front Desk Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activit

We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. • Review arrivals noting special requests, blocking rooms as needed., • Check in and out hotel guests in a confident, professional and friendly manner., • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information., • Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift., • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests., • Follow established key control policy., • Ensure proper credit policies are followed., • Submit all lost & found articles accompanied by a completed lost & found report., • Familiar with all fire and emergency procedures., • Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty., • Verify credit limit report., • Monitor room availability throughout shift., • Review daily the selling status of the hotel using yield management system., • Attend department meeting once a month., • Able to communicate via telephone and/or radio with other departments., • Previous experience in a Front Desk or customer-facing role is helpful!, • High school diploma or general education degree (GED) required., • Knowledgeable of immediate area, services, attractions, and events., • Flexible schedule, able to work overnights, weekends and holidays., • Work well under pressure, taking care of many arrivals and departures within a short period of time., • Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful! Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Be aware of guest satisfaction scores and work toward increasing departmental an

The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. Knowledgeable of immediate area, services, attractions, and events. We are committed to creating a culture that ref

Greet guests upon arrival and departure and park and retrieve guests' vehicles in accordance with established guest service and sustainability standards.Your Growth Path: Guest Service Agent Bell Captain Guest Service Manager.Park guest vehicles and retrieve valet-parked guest vehicles in a timely

Guest Service Agent OpportunityGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Be aware of guest satisfaction scores and work to

The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. Knowledgeable of immediate area, services, attractions, and events. We are committed to creating a cult

Welcome every guest in a warm and professional manner, providing service that anticipates and exceeds guest expectations. Educate guests on room features and hotel amenities, services, operating hours, and local attractions. Express genuine appreciation to guests and create a positive guest experien

What You'll DoThe Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that

Opportunity: Guest Service Agent. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Kimpton Hotels - - Responsibilities: Register guests at check-in/check-out; Operate PBX and phone system; Manage mail and message service; Balance daily shift cash and credit card transactions; Coordinate with housekeeping/other departments.

Opportunity: Guest Service Agent. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Previous experience in hotels, front desk, guest services, or a related customer-facing role. In this role, you will serve as a primary point of contact for all hotel guests, providing helpful information, efficient service, and a welcoming atmosphere that reflects the highest standards of hospitali

The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests.

Kimpton Hotels - - Responsibilities: Register and check out hotel guests in a confident, professional and friendly manner; Answer all phone calls promptly and knowledgeably, providing complete and accurate information; Review arrivals noting special requests and block rooms as needed; Open, secure,

Job Description Overview Opportunity: Breakfast Attendant Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your Growth Path Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager. Your Focus • Carry food, dishes, trays, or silverware from pantry to serving counters., • Set up attractive food displays and maintain cleanliness to ensure food safety., • Wipe tables or seats with dampened cloths., • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning., • Clean up spilled food, drink or broken dishes and remove trash., • Maintain adequate supplies of items such as clean glassware, dishes, or trays., • Fill beverage and ice dispensers., • Stock cabinets or serving areas with condiments and refill condiment containers., • Locate and provide items requested by guests., • Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program, • Practice safe work habits and use required safety equipment., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Food sanitation certification a plus and required within 90 days of employment., • Previous food and beverage experience preferred or equivalent training. HHM Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Opportunity: Guest Service Agent.Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager.Immediately greet guests and offer to assist with their

The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. Guests feel it; you'll feel it too. You'll act as an advocate for the hotel, be a creator of ridiculously personal

Opportunity: Guest Service Agent. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team.

Kimpton Hotels - - Responsibilities: Register guests at check-in/check-out; Handle PBX operations and phone inquiries; Provide outstanding guest service and advocacy; Coordinate with other departments and VIP guests; Maintain daily shift checklist and cash handling.

Job Description Overview Opportunity: Host Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards. Your Growth Path Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor Your Focus • Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu., • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management., • Maintain proper set-up of the dining room., • Assist as needed or requested with service., • Receive records and make any necessary arrangements for reservations and special functions in the restaurant., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Your Background and Skills • High school diploma or equivalent ., • Previous customer service experience preferred. Work Environment and Context • Work schedule varies and will include working on holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Overview Opportunity: Reservations Agent HHM Hotels is looking for a remote Reservations Agent to respond to telephone, email, internet inquiries, and employ sales techniques. The role will process reservations for guest accommodations in accordance with established guest service and sustainability standards. Potential Career Path Reservations Manager – Front Office Supervisor – Front Office Manager Essential Job Functions • Answer the telephone and greet prospective guests in a friendly manner. Respond to callers’ inquiries and requests., • Respond to email and internet inquiries promptly and accurately., • Provide accurate information regarding availability, accommodation types, transportation to and from hotel, room rates, and hotel amenities., • Assign reservations based on guest preferences and availability; provide confirmation number., • Input and retrieve data using the computer reservation system utilizing codes for efficiency., • Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc., • Communicate applicable deposit and guarantee policies as requested., • Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out., • Promote hotel and brand-specific marketing programs., • Follow sustainability guidelines and practices., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Position Requirements • High school Diploma or equivalent., • Previous customer service experience preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionCompany Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Company Description Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele. Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience. Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team! Job Description Sofitel Philadelphia at Rittenhouse Square is seeking a polished, and service-minded professional with exceptional customer service skills for the Guest Service Agent position. Guest Service Agent/Front Desk What’s in it for you: • Unlimited career development opportunities, both nationally and internationally. The sky is your limit!, • Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential, • Give back through our Corporate Social Responsibility activities and local community-based philanthropy. What you will be doing: • Welcome all guests in a luxury environment, completing both check-in and checkout procedures and creating a warm farewell to the departing guests., • Handling incoming phone calls to the hotel including In-house guest requests., • Enrolling guests in our ALL Accor frequent guest program., • Handling all guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay., • Candidate should be able to deliver luxury service, be efficient, empowered and cordial., • Responsible for a cash bank and following all cash handling procedures., • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.Qualifications Your experience and skills include: • Previous experience with Opera cloud is a plus or a comparable property management system (PMS)., • Must have experience working with computers, specifically Word, Excel and messaging., • Qualified candidate will be detail-oriented, organized and willing to go above and beyond to deliver luxury service., • Minimum 2-years experience in similar position in a luxury setting or hotel school degree., • Must be flexible with days and hours. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Mitigate customer complaints as needed, • Perform regular bookkeeping duties: make sure hotel guest information is current and correct, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Work with the housekeeping staff to ensure rooms are ready for new guests, • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications: • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • High school graduate, GED recipient, or equivalent, • Has previous experience or working knowledge of Microsoft Office and reservation management systems, • Well-versed in taking telephone calls and handling stressful situations About Company Stylishly renovated and well-located, Delta Hotel by Marriott Philadelphia Airport is the perfect destination for your Philly adventure. You will find our hotel less than one mile from Philadelphia International Airport and a short drive from the city's downtown district. Grab a hot breakfast and lunch to go at the Market, or sit down for breakfast, dinner, or a beverage at Lounge 1643. Host flawless meetings, weddings, and social events in one of our 15 elegantly appointed venues, enhanced by expert planners and custom catering. In the mood to explore? Head into downtown Philadelphia and get to know some of the city's most noteworthy attractions, from the Liberty Bell to the University of Pennsylvania. Whatever your reason for visiting, Delta Hotel Philadelphia Airport offers all the essentials you need for your stay in the City of Brotherly Love.

Job DescriptionDescription: Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description We are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Communicate pertinent guest information to designated departments Qualifications: • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills\nCompany Description We are a brand-new Radisson Hotel in Philadelphia looking for a great team to grow with! We are a brand-new Radisson Hotel in Philadelphia looking for a great team to grow with!

Guest Service AgentLocation: Hilton Garden Inn Mount Laurel, New JerseyPosition SummaryThe Guest Service Agent is the first point of contact for hotel guests and plays a key role in creating a positive guest experience. This position is responsible for welcoming guests, managing check-in and check-o

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional st

The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationshi

Opportunity: Guest Service Agent. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Opportunity: Guest Service Agent. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.