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Job Description Lifetime Assistance – Assistant Residence Manager Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Assistant Residence Manager Location: Rochester, NY 14626 Department: Residential Services Reports To: Residence Manager Employment Type: Full-Time, 40 hours/week - Sunday & Monday 8am-4pm, Tuesday-Thursday 1pm-9pm (Friday/Saturday OFF) Starting Wage: $24.19 - $27.45 Posting #: 6-5090 Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Support daily operations of a residential home, ensuring compassionate, person-centered services., • Assist individuals with daily living skills, communication, recreation, and community inclusion., • Administer and monitor medications; coordinate and track medical appointments., • Supervise and support staff schedules, training, and responsibilities; act as shift leader and assume leadership in the Residence Manager’s absence., • Assist in developing and implementing individualized service plans, nursing plans, and behavioral support strategies., • Maintain accurate documentation in compliance with OPWDD and agency requirements., • Respond to behavioral or medical emergencies, implementing SCIP-R and crisis response strategies., • Collaborate with families, advocates, clinicians, and staff to ensure holistic, individualized support. What You Bring: • Education & Experience: High school diploma or equivalent plus one year of related experience, OR one year of college coursework in human services or a related field., • Certifications: CPR/First Aid (or ability to obtain); SCIP-R Level I required, Level II may be required depending on assignment., • Driving Requirements: Must meet Lifetime Assistance Vehicle Operator requirements including a valid driver’s license and 2 years of driving experience., • Skills: Strong leadership, communication, organizational, and documentation skills; familiarity with OPWDD regulations preferred. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Assistant Residence Manager Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Assistant Residence Manager Location: Rochester, NY, 14624 Department: Residential Services Reports To: Residence Manager Employment Type: Full-Time, 40 hours/week - Wednesday & Thursday 11a-9pm, Friday & Saturday 7am-5pm (Sunday-Tuesday OFF) Starting Wage: $23.58 – $26.75 per hour Posting #: 6-5064 Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Support daily operations of a residential home, ensuring compassionate, person-centered services., • Assist individuals with daily living skills, communication, recreation, and community inclusion., • Administer and monitor medications; coordinate and track medical appointments., • Supervise and support staff schedules, training, and responsibilities; act as shift leader and assume leadership in the Residence Manager’s absence., • Assist in developing and implementing individualized service plans, nursing plans, and behavioral support strategies., • Maintain accurate documentation in compliance with OPWDD and agency requirements., • Respond to behavioral or medical emergencies, implementing SCIP-R and crisis response strategies., • Collaborate with families, advocates, clinicians, and staff to ensure holistic, individualized support. What You Bring: • Education & Experience: High school diploma or equivalent plus one year of related experience, OR one year of college coursework in human services or a related field., • Certifications: CPR/First Aid (or ability to obtain); SCIP-R Level I required, Level II may be required depending on assignment., • Driving Requirements: Must meet Lifetime Assistance Vehicle Operator requirements including a valid driver’s license and 2 years of driving experience., • Skills: Strong leadership, communication, organizational, and documentation skills; familiarity with OPWDD regulations preferred. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Quality Improvement (QI) Administrator Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Quality Improvement (QI) Administrator Location: Rochester, NY Department: QA/QI Reports To: Vice President of Administration & Strategy Employment Type: Full-Time, Exempt Pay: $113,000 annually Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: Quality Improvement & Regulatory Compliance • Serve as the agency’s primary internal resource on OPWDD regulations, quality standards, survey expectations, and emerging compliance risks., • Develop and execute an annual agency-wide quality and compliance work plan based on regulatory priorities, organizational risks, previous findings, incident trends, and agency growth., • Monitor regulatory developments and translate new or changing requirements into clear policies, procedures, training, operational expectations, and leadership guidance., • Partner with program leadership to identify compliance vulnerabilities, quality concerns, and operational challenges and develop practical, sustainable solutions. Survey Readiness & Corrective Action • Establish and oversee an internal mock-survey program modeled on OPWDD review practices, including unannounced program and site reviews when appropriate., • Analyze survey findings and oversee the development, implementation, monitoring, and validation of Plans of Corrective Action., • Identify gaps among regulatory requirements, agency policies, documented plans, and actual program practices., • Confirm that corrective actions and improvement initiatives result in sustained changes in practice and measurable improvements. Incident Prevention & Risk Reduction • Analyze incidents, allegations, investigations, findings, and corrective actions to identify trends, recurring concerns, and emerging organizational risks., • Facilitate or participate in root-cause analyses involving serious, recurring, or high-risk incidents., • Evaluate whether investigations identify underlying causes and whether resulting corrective actions are specific, measurable, and designed to prevent recurrence., • Develop, monitor, and evaluate preventive interventions intended to reduce incidents, strengthen program practices, and minimize organizational risk., • Share lessons learned and effective practices across programs so findings in one area can support prevention throughout the agency. Data, Reporting & Organizational Improvement • Develop, analyze, and report key quality and compliance measures, including incident trends, repeat incidents, regulatory findings, survey outcomes, corrective-action effectiveness, and other indicators of organizational risk., • Present quality findings, trends, recommendations, and progress updates to senior and executive leadership., • Use performance data and outcomes to evaluate improvement efforts and recommend additional audits, training, operational reviews, or leadership interventions., • Participate in the planning and implementation of new programs, service expansions, and significant agency initiatives to proactively identify and reduce regulatory and quality risks. Leadership, Education & Collaboration • Provide leadership, supervision, coaching, performance management, and professional development to the Quality Improvement team., • Deliver regulatory education and technical guidance to Directors, Managers, frontline leaders, and other stakeholders, including participation in New Employee Orientation as applicable., • Collaborate with program operations, Human Resources, Learning & Development, clinical leadership, and other departments to implement effective preventive and corrective strategies., • Build strong working relationships across the organization and influence stakeholders at all levels to support accountability and sustainable change. What You Bring: Education & Experience • Bachelor’s degree in Human Services, Healthcare Administration, Public Health, Business Administration, Quality Management, or a related field required; master’s degree in a related field preferred., • At least ten years of progressively responsible experience in quality improvement, quality assurance, regulatory compliance, program evaluation, or a related function within human services, healthcare, or another highly regulated environment., • Demonstrated leadership experience, including leading teams, establishing expectations, developing staff, managing performance, and guiding others through organizational change. Knowledge & Expertise • Advanced knowledge of OPWDD regulations, quality standards, New York State regulatory requirements, and survey processes., • Proven success leading quality improvement, regulatory compliance, and performance-improvement initiatives within complex, multi-program, or multi-site environments., • Experience developing, implementing, monitoring, and evaluating Plans of Corrective Action, compliance work plans, quality initiatives, or comparable organizational-improvement strategies., • Ability to analyze incidents, investigations, regulatory findings, and organizational data to identify trends, assess risk, determine root causes, and develop effective preventive strategies. Skills & Competencies • Strong analytical, critical-thinking, problem-solving, and decision-making skills., • Exceptional written and verbal communication, consultation, and relationship-building abilities., • Ability to translate complex regulatory requirements into clear, practical operational expectations., • Sound judgment and the ability to navigate complex operational and regulatory challenges., • Ability to influence stakeholders, foster accountability, and drive measurable, sustainable improvements across the organization. Additional Requirements • Valid driver’s license and reliable transportation required., • Ability to routinely travel to agency program sites and other locations as necessary., • Ability to lift and carry up to 15 pounds as needed., • Must successfully meet all applicable background-check and clearance requirements, including criminal history/fingerprinting, State Central Register, Staff Exclusion List, and Mental Hygiene Law checks., • Work is primarily performed in a standard office environment and at agency program sites. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Career Pathways Program Coordinator Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Career Pathways Program Coordinator Location: Rochester, NY 14624 Department: Learning & Development, Human Resources Reports To: Career Pathways Manager Employment Type: Full-Time, Exempt, 1 year grant-funded position with opportunity for renewal Starting Wage: $62,353.20 Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: Program Coordination • Coordinate all aspects of the Apprenticeship and Mentor Programs, including recruitment, onboarding, scheduling, and participant tracking., • Maintain and enhance Career Pathways resources to provide employees with clear and accessible advancement opportunities., • Plan and facilitate program orientations, informational sessions, and skill-building workshops. Partnerships & Communication • Serve as a primary point of contact for apprentices, mentors, supervisors, and external partners, helping ensure a positive and supportive program experience., • Build and maintain collaborative relationships with internal departments and external organizations., • Promote Career Pathways programs through internal communications, presentations, informational sessions, and events to increase participation and engagement. Compliance & Program Evaluation • Partner with Human Resources, operations teams, and external agencies to ensure compliance with apprenticeship requirements, funding guidelines, submission deadlines, and documentation standards., • Maintain accurate and organized participant, program, and grant-related records., • Monitor and analyze program metrics, including participation, completion rates, participant feedback, and career outcomes., • Prepare reports and use program data to identify opportunities for improvement and guide future initiatives. Organizational Contribution • Support additional Learning & Development initiatives as needed, contributing to a culture of continuous growth and professional advancement., • Model and promote Lifetime Assistance’s values and commitment to an inclusive, collaborative, and positive workplace., • Perform other related duties as assigned. What You Bring: Required Qualifications • Bachelor’s degree in education, human services, workforce development, business, or a related field—or an equivalent combination of education and relevant experience., • Three or more years of experience in program or project coordination, workforce development, or learning and development., • Experience working effectively with diverse populations., • Strong organizational and project-management skills, with the ability to manage multiple priorities and deadlines., • Excellent written and verbal communication, facilitation, presentation, and relationship-building skills., • Proficiency with Microsoft Office Suite and basic database or participant-tracking systems., • Ability to collect, analyze, interpret, and report program data. Preferred Qualifications • Experience administering apprenticeship or mentorship programs., • Knowledge of workforce-development trends and best practices., • Familiarity with learning management systems and program-tracking tools., • Bilingual proficiency in English and Spanish. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – HR Admin Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: HR Admin Location: Rochester, NY Department: Human Resources Reports To: Director of HR Operations Employment Type: Full-Time, Days Salary Range: $21.00 – $25.00/hour Why Should You Work for Lifetime Assistance? • No-Premium Health Insurance Option: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance and scholarship opportunities., • Work-Life Harmony: Generous paid time off., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: HR Department Administrative Support • Serve as backup to the HR Operations Specialist, including processing status changes in UKG and sending termination/unemployment documentation., • Triage and assign HR Help Desk tickets within one hour of receipt., • Assist with basic HRIS reporting and monthly compliance/operational reports., • Coordinate fraud-check reporting to Ethico., • Prepare billing and usage reports (Indeed, Pitney Bowes, etc.)., • Order HR supplies and process HR purchase orders and invoices., • Submit maintenance requests through QWare and coordinate desk setups for new HR hires., • Assist with planning HR meetings, engagement events, and department initiatives., • Perform additional administrative and operational duties as assigned. Office & Reception Management • Provide professional reception coverage, greeting visitors and answering phones., • Manage reception calendar and appointment verification., • Assist employees with reception computer and printer needs., • Ensure coverage during breaks and PTO., • Maintain a clean, organized, and welcoming reception area. Support to the Director of HR Operations • Assist with documentation preparation, project tracking, audits, and compliance efforts., • Maintain organized electronic HR files., • Support HR system implementations and department projects., • Draft internal communications and assist with presentation materials. What You Bring: Education • Associate’s degree; Bachelor’s degree in Human Resources, Business Administration, or related field (Preferred) Experience • 2–5 years of progressive administrative experience, preferably in Human Resources., • HRIS experience preferred., • Proven experience handling confidential personnel information. Technical Skills • Proficiency in Microsoft Office (Excel and PowerPoint required)., • Experience with Sage Intacct or similar financial systems a plus. Competencies & Attributes • Exceptional attention to detail and organizational skills., • Strong written and verbal communication abilities., • Professional discretion and confidentiality., • Service-oriented mindset with strong interpersonal skills., • Calm, steady presence in employee-facing environments., • Collaborative team player with proactive problem-solving abilities., • High integrity, strong follow-through, and a continuous improvement mindset. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and shared commitment to inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to partnerships and quality of life for all. Are You Ready to Begin? If you’re a detail-oriented professional passionate about supporting people and systems, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C., Family Coordinator of Community Services, celebrating her 30th year with us

Job Description JOB DESCRIPTION Elaya Health is seeking experienced Physician Assistant or Nurse Practitioner (PA’s or NP’s) with diabetes management and other endocrinology needs. • Salary Between $140,000-$160,000 Great work life balance !! Potential to work remotely (tele-health) Responsibilities: PA or NP will provide direct care to adult patients with type 1 and type 2 diabetes, weight management, including medical management and patient education. Will manage use of insulin pumps, continuous glucose sensors and related diabetes technology. PA works as part of a team that includes direct supervision by top endocrinologists in New York. Telehealth and/or in person work needed. Qualifications: • Graduate of an accredited Physician Assistant Program or Nursing School, • 6 Months Work Experience, • Registered as a Physician Assistant or Nurse Practitioner in NY State About Elaya Health: Elaya Health is a subdivision of mAbs Rx, a privately owned and operated administrative services organization whose mission is to assist physician practices in their goal of providing personalized care and education to patients and their families, helping make the procedural experience as comfortable as possible. Our nurses are hired with the intent to provide a professional atmosphere of caring and compassion. Ideally, this atmosphere is fostered by an attitude of harmony, cooperation, and understanding among all personnel. Our excellent administrative services and company vision allow nurses and medical professionals to provide exceptional and safe care to all patients. The priority for our supported physician practices is patient safety, regulatory compliance and staff work satisfaction. Our physician practices have very high standards of care for patients and families. They adhere to the Infection control guidelines of DOH, and provide all the necessary medication, equipment and PPE for the safety of their employees and patients. The medical staff is hired directly by our stellar team of physician practices. Powered by JazzHR 5a5HSMbaio

Job Description The 2-1-1/LIFE LINE Contact Center Supervisor is responsible for the daily supervision of the 2-1-1/LIFE LINE program. 2-1-1/LIFE LINE is a crisis/suicide hotline and information & referral program offering crisis intervention, needs assessment and referrals to health and human services organizations that can assist with those identified needs. The 2-1-1/LIFE LINE program operates many different hotlines and related information & referral and customer service contracts. The 2-1-1/LIFE LINE Contact Center Supervisor supervises the front line staff and the coordination of the department workflow. The 2-1-1/LIFE LINE Contact Center Supervisor supports and maintains call center traffic (calls, e-mails, faxes, live chat) within established standards and ensures delivery of superior customer service. The Contact Center Supervisor is responsible for supervising the delivery of services and providing feedback and coaching on performance and adherence to policies and protocols, as well as overseeing the delivery of ongoing training to all Telecounselors. Maintains knowledge of program activities, changes, issues and provide input into relevant service wide decisions. Subscribes to and promotes Goodwill of the Finger Lakes’ mission, vision, and values. Functions as an active Call Center Team member to achieve organization and department goals. Competencies needed to be successful in this job include: Approachability, Customer Focus, Professionalism, Conflict Management, Directing Others, Timely Decision Making, Patience, Personal Learning, Contract Management, Change Agility. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Prepares schedules; maximize the coverage of the queue at the same time reduce overtime without comprising contract standards., 2. Monitors and prioritizes daily workloads to handle call and adjust work assignments in response to volume fluctuation., 3. With guidance from the 2-1-1/LIFE LINE Operations Manager, provides direction and support to staff regarding the delivery of information and referral, crisis intervention, and counseling services. 3.1.1. Responsible for supervising the performance of the Shift Coordinators 3.1.2. Completing monitoring forms, and providing both formal and informal feedback and coaching to Telecounselors around clinical skills and customer service techniques. 3.1.3. Assists in enforcing Telecounselor action plans around improvement of I&R and clinical skills; reports on Telecounselor progress with action plans. 3.1.4. Responsible for the provision of immediate support to staff and debriefing of staff regarding difficult and/or complex customer interactions; reviews these interactions and provides feedback to Telecounselors regarding performance 3.1.5. Responsible for reporting any ongoing or complex Telecounselor performance issues to the 2-1-1/LIFE LINE Operations Supervisor. 1. Ensures that call center staff meets or exceeds established standards for service delivery according to the standards of the American Association of Suicidology and the Alliance of Information and Systems and follows all policies and procedures associated with all contracts and hotlines., 2. Provides support in establishing and implementing policies, procedures, and training programs., 3. Maintains performance information on direct reports; prepares and delivers timely performance appraisals in consultation with 2-1-1/LIFE LINE Operations Manager., 4. Provides feedback and regular coaching to front line staff using established Goodwill of the Finger Lakes policies and procedures., 5. Responds to disciplinary situations according to established procedures., 6. Handles escalated consumer issues and answers incoming calls on al1 various hotlines and contracts if volume necessitates., 7. Initiates, researches and recommend process and workflow enhancements to increase efficiency., 8. Promotes a team environment; 11.1. Communicates regularly with staff and management to ensure clear understanding and to share pertinent information; 11.2. Maintains an environment that demonstrates respect and support for each individual; and 11.3. Recognizes group and individual accomplishments; and maintains harmony with workers and resolves grievances. 1. Serves as a leader by directing the team and ensuring the team successfully complies with contract and service delivery standards., 2. Monitors and oversees response to all contract traffic (telephone calls, emails, faxes, etc.)., 3. Maintains competency and certification by attending and participating actively in all required in-service training and other department meetings to stay abreast of new developments and practices., 4. Provides support in establishing and implementing policies, procedures, and training programs., 5. Tracks overall contract performance; 16.1. Ensures consistent and accurate data is captured for tracking, analysis and reporting; 16.2. Audits integrity of data; 16.3. Monitors call traffic: the number of calls in queue, login status of representatives; and 16.4. Adjusts shift, lunch and break schedules to maintain adequate phone coverage. 1. Serves as first point of contact for escalation for procedural issues/complaints and coaches staff regarding how to effectively resolve the issue(s)., 2. Flexibility with working non-conventional work hours. Assist with coverage of Contact Center as needed., 3. Contributes to the overall effectiveness of Goodwill of the Finger Lakes and the Contact Center Department by completing all other tasks as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactory, with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill and/or ability required. Must be able to work varied hours in a 24/7 operation. Must be available to work rotating shifts including nights and weekends and be flexible to backfill shifts as necessary. Candidate required to obtain AIRS Certified Information & Referral Specialist status, and maintain certification through attending trainings and reading industry materials. Additionally, must obtain these certifications within 2 years of eligibility (following AIRS eligibility criteria). Maintenance of certification through employment required. EDUCATION AND/OR EXPERIENCE: Associates Degree in related field and 2-3 years experience in a customer service/call center environment with progressive responsibility in handling escalated calls preferred. 1-2 years previous call center supervisor experience preferred. Experience with telephony and software systems commonly used for Call Center applications and proficiency in Microsoft Office and internet navigation browsers required. OR equivalent combination of education and experience. OTHER SKILLS AND ABILITIES: • Ability to supervise a high inbound/outbound call volume environment with integrated technology databases., • Ability to write reports, business correspondence and procedural manuals, • Flexible and able to respond to change while adapting style and maintaining a positive attitude, • Self-directed to take initiative in follow-up and resolution of daily issues, • Excellent interpersonal skills: Diplomatic, team oriented approach., • Innovative, forward thinker – able to think outside the box., • Familiar with adaptive technology (JAWS and/or Magic), • Must have strong oral and written communication skills, • Ability to work and operate under pressure, multi-task and effectively set priorities PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for extended periods of time and to work extensively with computers. The employee must be able to communicate effectively. The employee needs to have reasonable mobility. While performing the duties of this job, the employee frequently is required to use hands to finger, handle, or feel objects or keyboard and reach with hands and arms. The employee is occasionally required to stand, walk, and sit. The employee must regularly lift and/or move up to 10 pounds and may occasionally lift up to 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Regional and local travel may be required. Possibility of conference attendance will be determined. Goodwill of the Finger Lakes and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability

Job Description Lifetime Assistance – Registered Dietitian Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Registered Dietitian Location: Rochester, NY (various residential and day program settings) Department: Health Services- Employment Type: Part Time 8-12 Hours per week, Days Starting Wage: $25.65 - $27.70 per hour Posting #: 4-5070 Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Flexible scheduling and generous paid time off ensure sustainable balance., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Review and approve rotating menus to ensure nutritional adequacy and regulatory compliance., • Conduct nutritional assessments and develop individualized dietary care plans., • Create and monitor therapeutic diets for medical conditions including diabetes, dysphagia, and food allergies., • Conduct mealtime observations to ensure diet orders and safe eating practices are followed., • Train and educate staff on nutrition, portion control, and safe food preparation., • Maintain accurate and timely records in line with regulatory standards., • Collaborate with interdisciplinary teams to support person-centered care planning., • Promote health education and lifelong healthy eating habits for individuals and caregivers. What You Bring: • Education & Credentials: Registered Dietitian (RD) credential through the Commission on Dietetic Registration and New York State Certified Dietitian-Nutritionist (CDN) license., • Experience: Prior experience working with individuals with developmental disabilities preferred; knowledge of therapeutic diets and regulatory standards required., • Skills: Excellent communication, organization, and documentation skills; ability to work both independently and collaboratively., • Requirements: Valid NYS driver’s license and access to reliable transportation. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re passionate, caring, and ready to transform lives, including your own, apply today! Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Executive Assistant, Human Resources Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Executive Assistant, Human Resources Location: 425 Paul Road, Rochester, NY, 14624 Department: Human Resources Reports To: Chief Human Resources Officer (CHRO) Employment Type: Full-Time - 40 Hours Starting Wage: $27.88 – $30.28/hour Why Should You Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Serve as the CHRO’s right hand, providing proactive executive support and managing calendars, meetings, correspondence, expense reporting, competing priorities, and confidential matters with precision and discretion., • Anticipate the CHRO’s upcoming deadlines, meetings, commitments, and information needs, proactively ensuring they are organized and prepared., • Coordinate complex meetings involving executive leadership, internal stakeholders, external partners, and committee members., • Prepare agendas, presentations, reports, correspondence, and materials for executive, committee, and leadership-level meetings., • Attend Retirement Committee meetings; coordinate agendas and meeting materials, document minutes, and support appropriate follow-up., • Track commitments, action items, deadlines, and follow-up activities on behalf of the CHRO to help ensure priorities move forward., • Support special projects, organizational initiatives, presentations, and other priorities led by the CHRO., • Serve as a key operational resource to the HR Leadership Team, coordinating department priorities, projects, reporting, and administrative needs while maintaining primary responsibility for supporting the CHRO., • Plan and coordinate HR department team-building, recognition, and other employee engagement activities., • Maintain accurate and confidential employee records and HR documentation, including personnel files, organizational charts, internal resources, SOPs, and HR SharePoint content., • Respond to audit and documentation requests, employment verifications, and authorized internal requests for employee information while maintaining confidentiality, accuracy, and appropriate controls., • Administer the Agency’s Referral and Welcome Bonus programs from eligibility determination through payout, including tracking, reporting, employee communication, and education regarding program requirements., • Support HRIS administration and data integrity, including serving as backup for employee status changes, termination documentation, and employee information updates., • Prepare and distribute recurring HR and compliance reporting, including monthly fraud-check reporting and weekly termination reports., • Provide responsive operational support across Human Resources, including HR Help Desk coverage, new-hire workspace coordination, front-desk backup, and assistance with department procedures and employee inquiries., • Collaborate with HR leaders and cross-functional partners to keep department activities organized, responsive, and moving forward., • Identify opportunities to improve administrative processes, department organization, documentation, and operational efficiency., • Perform other administrative, reporting, coordination, and special-project responsibilities as assigned in support of the CHRO and Human Resources department. What You Bring: • Associate degree in business administration, HR, or related field (or equivalent experience)., • 5+ years of progressively responsible executive support experience., • Proven success supporting senior leaders and juggling multiple priorities with ease., • Strong proficiency with Microsoft Office, particularly Excel, Outlook, Word, and PowerPoint, with demonstrated ability to work effectively with data, reports, and spreadsheets., • Outstanding organization, follow-through, and attention to detail., • Excellent written and verbal communication skills., • Sound judgment and the ability to handle confidential information with discretion., • Preferred: 5 years of prior executive support experience, HR department experience, and HRIS management experience. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Intake Coordinator Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Intake Coordinator Location: Rochester, NY Department: Residential Services, Operations Reports To: Associate Director of Operational Support Employment Type: Full-Time, Non-Exempt Pay Range: $25.00–$26.00 per hour Why Should You Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: Referral & Intake Coordination • Receive, review, and screen referrals for residential and other agency services, ensuring documentation meets OPWDD requirements and agency criteria., • Guide individuals, families, and referral sources through the application, intake, and admissions process by answering questions, clarifying requirements, and communicating next steps., • Coordinate intake meetings, timelines, required documentation, enrollments, service starts, admissions, discharges, and transitions. Collaboration & Communication • Partner with OPWDD, Care Coordination Organizations, hospitals, rehabilitation centers, community providers, and other referral sources., • Collaborate with CRO, Residential Services, program leadership, clinical teams, day services, transportation, application services, and other agency departments to evaluate referrals and coordinate appropriate services., • Facilitate routine meetings with key stakeholders to review referrals, applications, service opportunities, and current or anticipated program capacity. Documentation & Compliance • Maintain accurate referral, application, admission, enrollment, discharge, guardianship, placement, and transition records within the agency’s electronic health record system., • Confirm that the required documentation is complete, and address any missing or inaccurate information with program staff and referral sources., • Support documentation and oversight related to certification, decertification, CRO activity, residential transitions, and internal service transitions. Tracking, Training & Support • Track and analyze referral and intake activity, prepare reports, and identify opportunities to improve processes and regulatory compliance., • Provide guidance and training to staff on intake procedures, documentation requirements, and use of the electronic health record system., • Participate in meetings, training, professional-development activities, and other projects that support the agency’s mission and objectives. What You Bring: Education & Experience • A bachelor’s degree in Human Services, Social Work, or a related field and at least two years of relevant experience are preferred., • A degree is not required for candidates with 4 to 5 years of directly related experience as an Intake Coordinator or in a comparable intake and referral management role., • Experience in intellectual and developmental disabilities, human services, or residential services is preferred., • Familiarity with OPWDD regulations, CRO processes, benefits coordination, residential placements, and intake timelines is highly desirable., • Experience with electronic health record systems, data management, and cross-departmental coordination is preferred. Skills & Experience • Strong written and verbal communication skills, including the ability to explain complex policies, procedures, and regulatory requirements clearly., • Professionalism, empathy, discretion, and sound judgment when navigating sensitive circumstances, including homelessness, complex medical needs, guardianship, and emergency placements., • Ability to facilitate difficult conversations, problem-solve barriers to placement, and advocate for appropriate services and supports., • Strong organizational, time-management, follow-through, presentation, facilitation, and staff-training skills., • Ability to evaluate available options, solve practical problems, and interpret written and oral directions when instructions are limited. Additional Requirements • Must be able to meet Lifetime Assistance, Inc.’s Vehicle Operator Requirements and have access to a safe and reliable vehicle for work-related transportation., • Must attend and successfully complete all required agency training. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – As Needed Cleaner Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: As-Needed Cleaner Location: Rochester, NY 14624 Department: Facilities / Maintenance Reports To: Facilities Supervisor Employment Type: As Needed / On-Call Starting Wage: $16.00 Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Perform general cleaning duties including sweeping, mopping, dusting, and sanitizing surfaces., • Maintain cleanliness in common areas, offices, restrooms, and program spaces., • Follow safety protocols and use cleaning supplies and equipment appropriately., • Respond to urgent cleaning needs as directed., • Support a clean and safe environment for individuals and staff., • Perform other duties as assigned. What You Bring: • Ability to work independently and follow instructions., • Reliability and flexibility to work on an as-needed basis., • Commitment to maintaining a clean and safe environment., • Prior cleaning experience preferred but not required., • Respectful and professional demeanor. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Health Support Assistant Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Health Support Assistant Location: Rochester, NY, 14626 Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, Non-Exempt Schedule: Monday - Friday 7am-3:00pm Starting Wage: $21.71/hour Posting #: 6-5016 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Mandarin Dr. Department: Residential Services Reports To: Residential Manager Employment Type: Full-time, 40 hours/week - Wednesday & Thursday 3pm-11pm, Friday 1pm-9pm, Saturday & Sunday 8am-4pm Starting Wage: $21.55/hour, plus $.75 weekend shift differential Posting #: 6-3344 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY 14612 Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, 30 hours/week - Thursday 3pm-11pm, Friday 3pm-9pm, Saturday & Sunday 3pm-11pm Starting Wage: $21.55/hour, plus $.75 weekend shift differential Posting #: 6-3280 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with daily living activities, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14626 Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 16 hours/week - Saturday & Sunday 1pm-9pm Starting Wage: $21.55/hour, plus $.75 weekend shift differential Posting #: 6-3314 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Mandarin Dr. Department: Residential Services Reports To: Residential Manager Employment Type: Part-time, 24 hours/week - Thursday - Saturday 3pm-11pm Starting Wage: $21.55/hour Posting #: 6-3066 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14624 Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, 36 hours/week - Wednesday 3pm-11pm, Thursday & Friday 3pm-9pm, Saturday & Sunday 1pm-9pm (Monday/Tuesday OFF) Starting Wage: $21.55/hour, plus $.75 weekend shift differential = $22.30/hour Posting #: 6-3233 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14624 Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 26 hours/week - Tuesday 11pm-9am, Saturday and Sunday 3pm-11pm Starting Wage: $21.55/hour plus weekend shift differential Posting #: 6-3279 Why You Should Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with daily living activities, including hygiene, grooming, dressing, meals, and household tasks including thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required trainings, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14626 Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 28 hours/week - Monday/Saturday 3pm-9pm, & Tuesday/ Sunday 3pm-11pm (Wednesday-Friday OFF) Starting Wage: $21.55/hour Posting #: 6-3282 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional – Per Diem I Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Per Diem I Location: Rochester, NY 14624 – Needed specifically in Spencerport Department: Relief Reports To: Workforce Management Employment Type: Per Diem - Minimum of 16 Hours every 2 weeks required Starting Wage: $17.44/hr (Day Services) | $18.47/hr (Residential) Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide respectful personal care including bathing, grooming, toileting, dressing, and meal support., • Support individual goals, independence, and skill development while promoting community inclusion., • Implement individualized plans including IPOP, SAP, BSP, and PONS., • Maintain accurate documentation in the Electronic Health Record (EHR)., • Ensure health, safety, dignity, and well-being at all times, reporting concerns immediately., • Foster positive communication with individuals, families, co-workers, and supervisors., • Drive agency vehicles to transport individuals to appointments, programs, or community outings. What You Bring: • Compassion, patience, dependability, and respect for others., • Ability to follow individualized care plans and maintain required supervision levels., • Basic computer skills for documentation and communication., • Strong communication and problem-solving abilities., • Flexibility to work at various sites and shifts as needed., • Ability to lift/move up to 35 pounds and perform physical care responsibilities., • Required: Maintain certifications in SCIP-R and First Aid/CPR (training provided)., • Must pass required background checks and clearances (SCR, fingerprinting, SEL, MHL)., • Preferred: Prior experience in human services or direct care. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re ready to make a difference and build lives of independence—one person at a time—apply today and join our compassionate team. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14612 Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 22 hours - Friday 3pm-11pm, Saturday 3pm - 10pm, & Sunday 8am-3pm Starting Wage: $21.55/hour Posting #: 6-3143 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14626 Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, 36 hours/week - Monday & Thursday 3pm-11pm, Friday & Saturday 3pm-9pm, Sunday 3pm-11pm Starting Wage: $21.55/hour Posting #: 6-3329 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY 14612 Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, 38 hours/week - Monday 3pm-9pm, Tuesday & Wednesday 3pm-11pm, Saturday & Sunday 7am-3pm Starting Wage: $21.55/hour, plus $.75 weekend shift differential Posting #: 6-3341 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with daily living activities, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, 36 hours/week - Monday, Thursday & Friday 3pm-11pm, Saturday 9am-3pm, Sunday 7am-3pm (Tuesday/Wednesday OFF) Starting Wage: $21.55/hour Posting #: 6-3225 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Mandarin Dr. Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 24 hours/week - Monday, Tuesday, Saturday & Sunday 3pm-9pm (Wednesday-Friday OFF) Starting Wage: $21.55/hour Posting #: 6-3171 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14626 Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, 40 hours/week - Sunday-Thursday 3pm-11pm (Friday/Saturday OFF) Starting Wage: $21.55/hour Posting #: 6-3338 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Mandarin Dr. Department: Residential Services Reports To: Residential Manager Employment Type: Part-time, 20 hours/week - Monday - Friday 6am-10am Starting Wage: $21.55/hour Posting #: 6-3326 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,0in scholarshipship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Mandarin Dr. Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 24 hours/week - Wednesday 3pm-11pm, Thursday 7am-11am, Friday 6am-10am, & Saturday 3pm-11pm Starting Wage: $21.55/hour Posting #: 6-3191 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Henrietta, NY Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 20 hours/week - Sunday & Monday 11pm-9am Starting Wage: $21.55/hour, plus $.50 overnight shift differential Posting#: 6-3193 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14624 Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 22 hours/week - Saturday & Sunday 7am-3pm, Monday 3pm-9pm Starting Wage: $21.55/hour, plus $.75 weekend shift differential = $22.30/hour Posting #: 6-3146 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14616 Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, 20 hours/week - Monday-Friday 6am-10am Starting Wage: $21.55/hour, with additional shift differentials available for eligible weekend and overnight schedules. Posting #: 6-3138 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14609 Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 24 hours/week - Monday, Tuesday, Saturday, & Sunday 3pm-9pm Starting Wage: $21.55/hour Posting #: 5-3302 Why You Should Work for Lifetime Assistance? • Welcome Bonus: DSPs who meet the requirements receive a $1000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with daily living activities, including hygiene, grooming, dressing, meals, and household tasks including thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required trainings, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14624 Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 20 hours/week - Monday-Friday 7am-11am (Saturday/Sunday OFF) Starting Wage: $21.55/hour Posting #: 6-3288 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14624 Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, 36 hours/week - Monday & Tuesday 3pm-9pm, Wednesday 3pm-11pm, Saturday & Sunday 7am-3pm Starting Wage: $21.55/hour, plus $.75 weekend shift differential Posting #: 6-3336 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14626 Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, 35 hours/week - Monday, Tuesday, & Friday-Sunday 3pm-10pm (Wednesday/Thursday OFF) Starting Wage: $21.55/hour Posting #: 6-3260 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedicato enhancing thecommunity partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Residence Manager Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Residence Manager Location: Rochester, NY, 14624 Department: Residential Services Reports to: Senior Residence Manager Employment Type: Full-Time, Monday - Friday 8:30am-5pm Starting Wage: $27.70 – $30.91 per hour Posting #: 6-5076 Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Flexible scheduling and generous paid time off ensure sustainable balance., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Oversee daily operations of an assigned residence, ensuring high-quality services and supports., • Supervise, train, and evaluate direct support staff; manage work schedules and provide backup coverage as needed., • Coordinate and ensure the implementation of individualized service plans., • Support residents with daily living needs and mentor staff in providing compassionate, person-centered care., • Ensure compliance with regulatory requirements, including OPWDD competencies such as SCIP and PROMOTE., • Provide hands-on support as needed, including occasional lifting (up to 35 pounds) and physical activity., • Flexibility to work at different residential locations depending on agency needs. What You Bring: • Education & Experience:, • Associate’s Degree + 3 years experience, OR, • Bachelor’s Degree + 1 year experience, OR, • 5 years relevant experience (including at least 1 year in a supervisory role)., • Experience: Demonstrated experience supporting individuals with intellectual and developmental disabilities., • Skills: Strong leadership, communication, and organizational skills; ability to manage teams and ensure quality care., • Requirements: Valid NYS driver’s license. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re passionate, caring, and ready to transform lives, including your own, apply today! Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, 40 hours/week - Friday-Monday 11p-9am (Tuesday-Thursday OFF) Starting Wage: $21.55/hour, plus $.50 overnight shift differential Posting #: 6-3345 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 16 hours/week - Friday & Saturday 11pm-7am Starting Wage: $21.55/hour, plus $.50 overnight shift differential Posting #: 6-3305 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us is more than a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Penfield, NY, 14526 Department: Residential Services Reports To: Residential Manager Employment Type: Full-Time, 36 hours/week - Tuesday & Wednesday 2pm-10pm, Thursday & Friday 2pm-8pm, & Saturday 8am-4pm (Sunday/Monday OFF) Starting Wage: $21.55/hour Posting #: 6-3208 Why You Should Work for Lifetime Assistance? • Welcome Bonus: Qualified Individuals can receive up to $ 1,000 in welcome bonuses., • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% of tuition in scholarships or two courses per semester, plus up to $3,000 in scholarships per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with daily living activities, including hygiene, grooming, dressing, meals, household tasks, and thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including administering medication (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required trainings, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices, regardless of race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY, 14618 Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 28 hours/week - Tuesday, Wednesday & Saturday 3pm-9pm, & Sunday 7am-5pm Starting Wage: $21.55/hour Posting #: 6-3079 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional – Day Services Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional - Day Services Location: Rochester, NY, 14626 Department: Day Services Reports To: CIC Employment Type: Monday - Friday 8am - 4pm Starting Wage: $20.52 per hour Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide direct support and personal care, including hygiene, bathing, grooming, toileting, oral care, dressing, and personal safety., • Promote independence by teaching and supporting self-help and social skills., • Administer medications (if certified) and monitor health needs., • Ensure safety and well-being at all times; report concerns of abuse, neglect, or mistreatment immediately., • Implement support plans (SAP, IPOP, BSP, PONS) and document progress in the Electronic Health Record (EHR)., • Support individuals in community activities, social relationships, and meaningful experiences., • Drive agency vehicles to transport individuals safely and maintain vehicle logs., • Maintain professional communication, appearance, punctuality, and reliability., • Complete required training and maintain certifications (SCIP-R, First Aid/CPR, medication certification if applicable)., • Provide coverage at alternate program sites as needed. What You Bring: • A compassionate, dependable, and caring nature., • No prior experience required—paid training provided., • Ability to read and follow service plans and safety protocols., • Basic computer skills for documentation in EHR., • Effective written and verbal communication skills., • Ability to problem-solve and adapt to different situations., • Valid Driver's License and at least 2 years of driving experience. Must meet Lifetime Assistance’s Vehicle Operator Requirements., • Must successfully pass all required background checks and clearances., • Physical ability to assist individuals, including lifting/moving up to 35 pounds, standing, walking, bending, kneeling, and occasional extended driving. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re compassionate, reliable, and ready to make a difference in the lives of others, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional – Day Services Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional - Day Services Location: Rochester, NY, 14626 Department: Day Services Reports To: CIC Employment Type: Monday - Thursday 8am-4pm, Friday 7:30am-3:30pm Starting Wage: $20.52 per hour Why Should You Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester, plus up to $3,000 in scholarships per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide direct support and personal care, including hygiene, bathing, grooming, toileting, oral care, dressing, and personal safety., • Promote independence by teaching and supporting self-help and social skills., • Administer medications (if certified) and monitor health needs., • Ensure safety and well-being at all times; report concerns of abuse, neglect, or mistreatment immediately., • Implement support plans (SAP, IPOP, BSP, PONS) and document progress in the Electronic Health Record (EHR)., • Support individuals in community activities, social relationships, and meaningful experiences., • Drive agency vehicles to transport individuals safely and maintain vehicle logs., • Maintain professional communication, appearance, punctuality, and reliability., • Complete required training and maintain certifications (SCIP-R, First Aid/CPR, medication certification if applicable)., • Provide coverage at alternate program sites as needed. What You Bring: • A compassionate, dependable, and caring nature., • No prior experience required—paid training provided., • Ability to read and follow service plans and safety protocols., • Basic computer skills for EHR documentation., • Effective written and verbal communication skills., • Ability to problem-solve and adapt to different situations., • Valid Driver's License and at least 2 years of driving experience. Must meet Lifetime Assistance’s Vehicle Operator Requirements., • Must successfully pass all required background checks and clearances., • Physical ability to assist individuals, including lifting/moving up to 35 pounds, standing, walking, bending, kneeling, and occasional extended driving. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, reliable, and ready to make a difference in others' lives, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Direct Support Professional – Day Services Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional - Day Services Location: Rochester, NY, 14626 Department: Day Services Reports To: CIC Employment Type: Monday - Friday 8am - 4pm Starting Wage: $20.52 per hour Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide direct support and personal care, including hygiene, bathing, grooming, toileting, oral care, dressing, and personal safety., • Promote independence by teaching and supporting self-help and social skills., • Administer medications (if certified) and monitor health needs., • Ensure safety and well-being at all times; report concerns of abuse, neglect, or mistreatment immediately., • Implement support plans (SAP, IPOP, BSP, PONS) and document progress in the Electronic Health Record (EHR)., • Support individuals in community activities, social relationships, and meaningful experiences., • Drive agency vehicles to transport individuals safely and maintain vehicle logs., • Maintain professional communication, appearance, punctuality, and reliability., • Complete required training and maintain certifications (SCIP-R, First Aid/CPR, medication certification if applicable)., • Provide coverage at alternate program sites as needed. What You Bring: • A compassionate, dependable, and caring nature., • No prior experience required—paid training provided., • Ability to read and follow service plans and safety protocols., • Basic computer skills for documentation in EHR., • Effective written and verbal communication skills., • Ability to problem-solve and adapt to different situations., • Valid Driver's License and at least 2 years of driving experience. Must meet Lifetime Assistance’s Vehicle Operator Requirements., • Must successfully pass all required background checks and clearances., • Physical ability to assist individuals, including lifting/moving up to 35 pounds, standing, walking, bending, kneeling, and occasional extended driving. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re compassionate, reliable, and ready to make a difference in the lives of others, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Harmony gives every employee an always-on expert for every service request, inside the tools they already use.Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finan

Harmony gives every employee an always-on expert for every service request, inside the tools they already use.Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finan

Harmony gives every employee an always-on expert for every service request, inside the tools they already use.Deployed inside Slack and Microsoft Teams, its agents draw on a context graph connecting each employee's identity, devices, applications, and history, resolving requests across IT, HR, finan

Job Description Lifetime Assistance – Direct Support Professional (Residential) Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Direct Support Professional – Residential Location: Rochester, NY Department: Residential Services Reports To: Residential Manager Employment Type: Part-Time, 24 hours/week - Wednesday, Friday & Saturday 3pm-11pm Starting Wage: $21.55/hour Posting #: 5-3380 Why Should You Work for Lifetime Assistance? • $1,000 Welcome Bonus: Direct Support Professionals are eligible for a $1,000 welcome bonus!, • No-Premium Health Insurance: Access comprehensive healthcare at no extra cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Provide personal care and assistance with activities of daily living, including hygiene, grooming, dressing, meals, and household tasks such as thorough cleaning., • Support individuals in developing independence, self-help, and social skills., • Ensure the health, safety, and well-being of individuals, including medication administration (if certified)., • Implement and document progress on individualized service plans and daily supports., • Encourage community integration and participation in social and recreational activities., • Drive agency vehicles for transportation as needed., • Maintain positive, professional communication with individuals, families, and colleagues., • Complete required training, certifications, and ongoing professional development. What You Bring: • Education & Experience: No prior experience required—ideal candidates are dependable, friendly, caring, and trustworthy., • Certifications & Requirements:, • Must meet Lifetime Assistance’s Vehicle Operator requirements (except overnight/relief shifts)., • First Aid/CPR, SCIP-R, and Medication Administration certification (or ability to obtain)., • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL)., • Skills & Competencies:, • Ability to follow individualized plans and safety protocols., • Basic computer literacy for documentation in the Electronic Health Record., • Clear written and verbal communication skills., • Strong problem-solving and adaptability. Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and to enhancing the quality of life for all. Are You Ready to Begin? If you’re compassionate, dependable, and eager to make a difference, apply today to join the Lifetime Assistance family. Together, we’re building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

Job Description Lifetime Assistance – Senior Residence Manager Make an Impact. Create Joy. Shape the Future. At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. Position Overview: Job Title: Senior Residence Manager Location: Rochester, NY, 14626 Department: Residential Reports To: Associate Director Employment Type: Full Time, 40 hours/week Starting Wage: $31.81-$34.88 per hour Why You Should Work for Lifetime Assistance? • No-Premium Health Insurance: Access comprehensive healthcare without added cost., • Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships., • Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training., • Career Growth: Clear pathways to advancement, leadership training, and coaching support., • Work-Life Harmony: Generous paid time off and supportive scheduling., • Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Your Core Responsibilities: • Lead the day-to-day operations of assigned residential sites, ensuring high-quality services aligned with individual needs and rights., • Supervise, train, evaluate, and schedule Direct Support Professionals (DSPs), ensuring compliance with agency and OPWDD standards., • Oversee health, safety, and wellness supports, including medication administration and special dietary requirements., • Promote person-centered care and support individuals in daily living skills, community inclusion, and individualized goals., • Maintain documentation, complete incident reports, and ensure compliance with regulatory standards., • Manage site facilities, fiscal records, and monthly inspections, while supporting capital improvement projects., • Serve as Administrator On Call on a rotating basis and lead in crisis or emergency response. What You Bring: • Education & Experience:, • Bachelor’s degree in Human Services or related field and 1 year of experience with individuals with developmental disabilities; OR, • Associate degree and 3 years of experience; OR, • High school diploma/equivalent and 5 years of experience, including at least 1 year in a supervisory role., • Skills & Competencies:, • Strong leadership, communication, and organizational skills., • Ability to manage multiple priorities and collaborate with interdisciplinary teams., • Knowledge of OPWDD regulations and person-centered planning practices., • Proficiency with scheduling, documentation, and communication systems., • Requirements:, • Must meet Lifetime Assistance Vehicle Operator Requirements., • May be required to obtain OPWDD SCIP-R Level II certification., • Must pass all required background checks and clearances (SCR, fingerprinting, SEL, MHL). Our Mission & Culture: • Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters., • Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion., • Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all. Are You Ready to Begin? If you’re a compassionate leader ready to take the next step in your human services career, apply today and join us in building lives of independence—one person at a time. Equal Opportunity Employer Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics. “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.” — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us