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Job DescriptionDescription: Build. Lead. Elevate Home Infusion Care! Venture Forthe Inc. is a premier home and community-based care agency serving individuals across multiple states, built on the belief that every person deserves the right to remain independent and in control of their own choices. We proudly advocate for the needs, preferences, and goals of those we serve, empowering each individual to shape their own path at every stage of life. We are seeking an experienced and forward-thinking RN Program Manager for Erie and Niagara County to design, launch, and oversee our new Home Infusion Therapy Service Line. This is a senior clinical leadership role for a nurse who combines hands-on infusion expertise with strong program-development skills. If you’re passionate about advancing infusion care in the home setting—and ready to build a best-in-class service line from the ground up—this role is for you. Hours: Monday: Friday 8:30a-5:00pm Location: Office and Community Sign On Bonus: $10,000 for full-time work paid quarterly: After 90 days: $2,500 After 6 months: $2,500 After 9 months: $2,500 After one (1) year: $2,500 What You’ll Do Build & Launch the Infusion Program • Develop clinical models, workflows, and operational systems for all home infusion services, • Create policies, protocols, and procedures aligned with NYS and national infusion standards, • Establish referral, intake, eligibility, and pharmacy coordination processes, • Serve as the agency’s infusion therapy clinical expert, • Provide oversight, mentorship, and competency validation for infusion RNs, • Ensure safe delivery of IVIG, biologics, antibiotics, hydration, and other ordered therapies, • Oversee assessments, care plans, documentation, and clinical monitoring, • Ensure full compliance with NYSDOH, LHCSA, CMS (as applicable), and agency policies, • Lead quality initiatives, chart reviews, incident investigations, and performance monitoring, • Track key infusion metrics such as adverse events, adherence, and documentation accuracy, • Recruit and onboard qualified infusion RNs, • Develop and deliver infusion-specific training and competency programs, • Work closely with prescribing providers, infusion pharmacies, and referral sources, • Educate patients and caregivers on infusion treatment, safety, and expectations, • Work performed across office settings, client homes, and community-based environments., • Medium work requiring up to 50 lbs of force occasionally., • Travel required for home visits, training, and program oversight. Requirements: What You’ll Bring • NYS RN license, • Minimum 5 years clinical nursing experience with strong infusion background, • Experience in home infusion, specialty pharmacy, acute/ambulatory infusion, or similar, • Program development or clinical leadership experience, • CRNI® or IgCN® (strongly preferred), • INS training or other advanced infusion certifications (a plus) We offer a full benefits package including health insurance with employer contribution) vision insurance, dental insurance, short term disability supplement, critical illness, FSA/DCA, Health Saving Account, Employer Assistance Program , hospital indemnity, Employee Discount Programs PTO, 401k w/ match, and more, plus room for growth and advancement! Venture Forthe Inc. is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Job Description Care Management Coordinator Job Title: Care Management Coordinator Reports to: Chief Program Officer Job Category/ EEO: Exempt, FT 12 months, on call, Manager Department: Residential Services Remote: No Pay Range: $65,000 Position Overview Oversees the day-to-day operations of the care management team providing Health Home and deficit funded services to adult with a serious mental illness. The Care Management Coordinator manages a team of care managers who provide comprehensive assessment and evaluation, care planning and coordination, outreach and crisis intervention, linkage to medical, financial, social, rehabilitation and psychiatric services, advocacy, development of social supports and procurement of needed resources. The coordinator monitors and assures performance of the team in the areas above and assures that team/program outcomes are met. Reporting Relationships The Care management Coordinator reports directly to the Chief Program Officer PRINCIPAL DUTIES AND RESPONSIBILITIES Service Administration and Coordination: • Ensures that program activities are coordinated and carried out and that all service and statistical records are adequately maintained according to federal, state and agency regulations., • Audit records are regularly kept by staff to ensure adherence to federal and state regulations. Reviews documentation problems with staff in a timely manner and initiates necessary corrective actions., • Ensures that all residents receive the appropriate services., • Schedules, coordinates, and assigns all activities of the staff based on resident and program needs., • Ensure all Electronic Medical Record (EMR) systems are updated and accurately reflect monitored data. This includes maintaining current and accurate entries in AWARDS, SPOA, CAIRS, HealtheLink, Netsmart, and Medent. Supervision of Care management • Oversee admission and orientation of new case assignments; assure timely processing of all related paperwork., • Ensure timely development and implementation of Individualized Service Plans., • Ensure continuity of clients' entitlements through timely submission of required forms and documentation, including initial certifications and re-certifications., • Oversee care management discharges; ensure timely processing of related paperwork, including but not limited to discharge summaries and financial summaries., • Develop effective working relationships with other service providers., • Assure timely reporting and review of untoward incidents and events., • Participate in regular and unplanned case reviews., • Always ensure program coverage., • Provides supervision, coaching and instruction to staff through individual and group conferences and direct participation in the provision of services (e.g. co-case management) in order to assure appropriateness and quality of services being provided., • Evaluates staff performance., • Orient staff to Agency and program specific mission, philosophy, policies, and procedures., • Coordinate regularly with ECDMH, NYSOMH and Health Home Agencies on case related issues., • Schedule and conduct regular staff meetings. One (1) year of paid supervisory/administrative experience in a human service setting with experience supervising a staff of 3-5 individuals. Must have use of an automobile and valid driver's license with evidence of good driving record. Must have a flexible schedule. Other Knowledge/Skills/Abilities Ability to work independently and initiate change. Possess an even temperament. Have strong organizational and time management skills. Work effectively within a team setting. Have strong computer, data management and analysis skills. Have superior interpersonal and conflict resolution skills. Value cultural difference, collaborative efforts, and person-centered services. Demonstrate excellent verbal and written skills. Strong negotiation, judgment, problem solving, and time management skills are essential to success at this position.

Job Description Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance(no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning &Development Opportunities, • Paid Time Off, • Paid Holidays Location: Position Summary: Contributes to the care of patients by verifying demographics and personal patient information. Provides direct assistance to patients, vendors, job applicants and other visitors in the reception area of Dent’s Clinical Offices. Responsibilities of Position: • Verifies patient demographics including name, address, date-of-birth, phone number, primary and referring physician and current insurance, and obtains patient consent to treat to ensure accurate billing. Assists patients with various Dent forms, and obtains insurance waiver signatures as necessary., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, pharmaceutical representatives, and other Dent business associates. Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Checks insurance to make sure it is eligible for the specific appointment and lists the correct benefits., • Processes appropriate forms, and copies insurance card information, checking for current referrals, to ensure accurate billing and medical record information. Receive payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy set forth by Dent. Maintains accurate billing information for each patient account, and transferring referrals and waivers to Dent Billing office daily., • Assists in compilation of data for regular and special reports as requested by Team Leader or other personnel., • Represents Dent by displaying a respectful and caring manner with patients and their families. Answers telephone, takes messages, transfers calls and provides information to other Dent departments upon request. Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Demonstrates the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by interacting calmly, respectfully and in a friendly manner with other representatives of services at Dent., • Functions as a member of the health care team related to patient care by interaction and cooperation with physicians and other health care professionals. Routes patient records and specimens to assigned locations as needed, orders patient record details as needed. Refers patients to proper clinical resources for health care questions and to proper personnel for Dent policies such as billing and or financial support., • Maintains strict confidentiality of patient information., • Completes clerical duties in a time efficient manner as set forth by the Team Leader. Reports errors or problems so that appropriate action may be taken for patient care., • Ability to maintain strict confidentiality., • Some working knowledge of medical terminology., • Planning, organizational, and problem solving skills., • Ability to work independently or within a team environment., • Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines., • Effective verbal communication, interpersonal and telephone skills., • Willing and able to work infrequent overtime as required to meet operational needs and perform all duties., • Minimal/moderate physical effort, • Prolonged periods of sitting with some bending, squatting, reach above shoulder level, crouching, kneeling, and push/pull, • Regular fine hand manipulation, • Associated health risks related to patient exposure including body fluids, • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience AAP/EEO Statement Dent Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Dent prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital or family status, military service or status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionJob Title: Commercial Lines Account Executive | Client Service ManagerSalary: $80,000 - $95,000 plus comprehensive health benefitsLocation: Buffalo, NY Job Summary: As a Commercial Lines Account Executive or Client Relationship Manager in our dynamic insurance team, you'll act as a primary agent for Producer assigned accounts. This role involves both servicing and solicitation activities. You'll manage a mid-market book of business and lead a dedicated service team, ensuring high-quality client management and business growth. Key Responsibilities: • Independently manage client services and maintain relationships with minimal oversight from Producers., • Direct a service team to manage a mid-market book of business effectively., • Participating in interviews and responding to RFPs., • Analyze and present renewal options to clients, selling renewal business and additional coverage lines., • Promote various services offered by our agency through tailored Producer Service Proposals., • Provide expert analysis and recommendations on clients' existing coverage plans., • Select carriers for solicitation, negotiating beneficial terms and premiums., • Address and resolve client inquiries, including benefits and claims issues., • Review and ensure the accuracy of client coverage contracts and amendments., • Manage and negotiate contracts with third-party vendors on behalf of clients., • Oversee and support a dedicated service team.Qualifications:, • Bachelor’s degree or an equivalent combination of education and experience., • 5-7 years of relevant work experience in the insurance field., • Designations are a plus CIC, CISR, CSRM, AAISkills:, • Exceptional verbal and written communication abilities., • Strong problem-solving and time management skills., • Teamwork-oriented mindset., • Proficient in planning, organization, and prioritization., • Well-versed in Microsoft Office Suite, AMS360 or Applied TAM/EPIC.Salary Context: The national average salary for similar roles ranges from $75,000 to $95,000 , excluding bonuses or benefits. The offered base pay will be determined based on experience, skills, certifications, education, and in consideration of internal equity and market data.

Job DescriptionDescription: Venture Forthe is a premier home and community-based care agency serving individuals across multiple states, built on the belief that every person deserves the right to remain independent and in control of their own choices. We proudly advocate for the needs, preferences, and goals of those we serve, empowering each individual to shape their own path at every stage of life. Lead. Innovate. Elevate the Client Experience. We’re seeking an exceptional Concierge Home Care Services Manager in our Erie and Niagara counties to oversee clinical operations while building and launching our new Concierge Private-Pay Personal Care Program. This is a senior leadership role for someone who thrives at the intersection of clinical excellence, program development, and premium client service. Hours: Monday-Friday: 8:30a-5pm Office Location: Cheektowaga/Buffalo or Niagara Falls, NY Sign On Bonus: $10,000 paid in quarterly increments based on full-time work completed. After 90 days: $2,500 After 6 months: $2,500 After 9 months: $2,500 After one (1) year: $2,500 Who You Are A clinical leader with an entrepreneurial mindset—ready to elevate care, build new programs, and set a new standard for luxury-level home care services. What You’ll Do • Design, launch, and manage our new concierge private-pay service line, • Recruit and supervise top tier concierge personnel to ensure personalized, relationship-driven care, • Coordinate scheduling and caseloads for private pay clients, • Lead, supervise, mentor, and support RNs, LPNs, and PCAs, • Ensure full regulatory compliance and high-quality patient care, • Create workflows, develop premium service offerings, and shape client experience standards, • Complete assessments and create individualized concierge care plans, • Medium work requiring up to 50 lbs of force occasionally., • Work performed in office settings, client homes, and community environments. Hours: Monday-Friday: 8:30a-5pm Requirements: • Current NYS Registered Professional Nurse (RN) license., • Minimum three years of home care experience; supervisory experience strongly preferred., • Strong knowledge of RN, LPN, PCA, and paraprofessional scope of practice., • Proven leadership ability, with experience coaching and developing clinical teams., • Exceptional customer-service, communication, and interpersonal skills., • Entrepreneurial mindset with the ability to build programs, create workflows, and operationalize new initiatives., • Proficiency in EMRs, Microsoft Office Suite, and modern communication tools., • Clinical assessment and care-planning expertise., • Strong organizational, analytical, and problem-solving skills., • Ability to cultivate high-trust relationships with clients and staff., • Professional presentation, cultural sensitivity, and hospitality-level customer service., • Ability to multitask across both clinical operations and concierge service functions. We offer a full benefits package including health insurance with employer contribution) vision insurance, dental insurance, short term disability supplement, critical illness, FSA/DCA, Health Saving Account, Employer Assistance Program , hospital indemnity, Employee Discount Programs PTO, 401k w/ match, and more, plus room for growth and advancement! Venture Forthe Inc. is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY Care Coordinators work in collaboration to ensure that Health Home consumers receive comprehensive care coordination. As part of the Children’s Health Home Team, the Care Coordinator is responsible for managing all aspects of care for child & family Health Home consumers which includes tracking and arranging appointments, working in partnership with treatment providers, offering consumer advocacy and education, and coordinating other aspects of the consumer's community services. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Coordinate all services for assigned children’s caseload dependent on assessment of needs (High, Medium, or Low)., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Administer CANS and utilize HCS (Health Commerce System), (MAPP & UAS) assessment tools and utilize results to link to additional needed services (Level II)., • Regularly obtains and documents consent on the DOH 5201 and DOH 5055 forms as appropriate., • Promote client rights and access to social service, social security, mental health, and other support services., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client and their caregivers at least annually., • Conduct regular case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Complete the monthly Children’s Billing Questionnaire for each client on their assigned caseload by the last business day of each month., • Coordinate care across the system including help in utilizing resources, accessing health related services, and overcoming barriers to clients obtaining needed medical care and social services., • Work directly with clients, family/caregivers, and discharge planners to assist in transition planning., • Assist client and caregivers with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Work closely with the interdisciplinary care team including primary care providers, MCO, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Work collaboratively with schools and other educational providers to ensure client’s needs are met., • Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program., • Conduct timely follow-up with inpatient facilities and local emergency rooms upon client admission, coordinate with discharge planners, and ensure client linkage to after care with primary care provider and specialists., • Provide culturally appropriate and sensitive care coordination services to our diverse population, including the use of language line and other translation services and advocate for language access with providers., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Maintain on-going communication with program manager about their assigned caseload and seek out supervisory support when needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Education and Experience: • Bachelor’s Degree in relevant discipline required; social work or other behavioral related area preferred., • Experience in care coordination/ care management highly preferable., • Familiarity with electronic health record management system a plus., • Familiarity with community linkage resources helpful., • Ability to effectively provide care management services, responding supportively and with persistence to the client families and demonstration of an understanding of the community and available resources., • Willingness to work within the community, complete home visits and directly transport clients., • Ability to occasionally work outside normal work hours to meet client / outreach needs., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary of $23.00 to $25.00 per hour, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Are you looking to start or continue your career within the administrative field? Do you want to work in a role where you can make a difference in someone’s life on a daily basis? Apply to be a part of the Medical Office Staff today! What will my day look like? At Horizon, you will be provided a supportive work environment where your teammates feel like family. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. Here is some more information about the job that you should probably know… • Performs numerous functions within an electronic medical record program including but not limited to scheduling and changing appointments, and looking up patient demographics and insurance information, • Triage phone calls and emails pertaining to patient medical needs, takes messages, and provides information/assistance as needed to medical staff., • Performs various office processes such as faxing correspondence, ordering medical supplies, and completing prior authorizations, • Composes and types routine correspondence using word processing and Microsoft Outlook. Maintains data and spreadsheets via Microsoft Excel., • Other duties as assigned by the Practice Manager of Medical Operations, • Prepare and manage practitioner clinic preparation and follow up, • Maintain practitioner caseloads, • Completion of enrollment and ordering of injectable medication with specialty pharmacies, • Triage of medication requests to practitioners, • Ability to relate to mentally ill or substance use individuals and their families of diverse ethnic, cultural, and socioeconomic backgrounds, as well as have the ability to interact with them in a positive, supportive, and cooperative manner, • Ability to prioritize work tasks, completing work accurately and on time despite frequent interruptions, • Ability to work well as part of a team and independently, • Ability to exercise flexibility, initiative, good judgment, and discretion, • Ability to learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy regulations, • Ability to anticipate medical staff needs and perform tasks/duties without specifically being asked., • Strong customer service and interpersonal skills, • Good written and verbal communication skills, • Good organizational, time management, and problem-solving skills, • Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications, • Ability to work closely with clinical, medical and administrative teams, • Ability to determine what the problem is and triage to appropriate entity Besides the fact that we’ve been named a Best Place to Work for 16 (yes, 16!) years in a row? At Horizon, you can be assured that you will make difference in the lives of others. Even better, your teammates will be just as motivated to make a difference! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! (Besides all the hard work you have put in the field…) • Bachelors degree in related field with minimum 1 year of experience working with healthcare providers in an office setting preferred. This position is located at 3020 Bailey Ave, Buffalo NY. Local travel may be required during the training period for this position. Position Hours: This is a full-time position from Monday - Friday 9:00am - 5:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $19.65 - $21.60. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. This position entails eligibility for a sign-on bonus of up to $1,500 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) designated clinics. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.