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Registered Nurse - Float Pool - Full Time - Days - Utica NY at Mohawk Valley Health System - Utica, NY summary:. The Registered Nurse in the Float Pool plays a crucial role in promoting and restoring patient health through collaboration with healthcare teams and patient education. Registered Nurse,

You will be joining a team of nearly 4,800 clinical and healthcare professionals and will be provided opportunities to advance your career. MVHS is committed to creating an environment that supports professional nursing practice and excellence in patient care, become part of the team taking care of

Job Description Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location: 30 N Union Rd, Buffalo, NY 14221 ???? Department: Bariatrics ???? Shift: Full-Time | Monday–Friday, 8:00am-4:00pm (no more 13 hour days, overnights, or working holidays!) Job Duties • Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays, • Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs., • Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed., • Verify patient insurance information and process authorizations, • Assists with patient registration prior to appointment and data entry, • Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities., • Ensures patient confidentiality in compliance with HIPAA regulations, • Participates in staff development and staff meetings, • Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Qualifications Education: • Knowledge in Electronic Medical Records (EMR) and other medical office software, • Strong organizational and time management skills with the ability prioritize tasks, • Knowledge of medical terminology and basic healthcare procedures, • Strong customer service skills to provide a positive experience for patients and their families Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. • The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job Description Preconstruction Manager Summary Benderson Development is seeking a talented Preconstruction Manager to join our team in Buffalo, New York. The ideal individual will have commercial estimating experience and costing experience. This position works under the supervision of a Project Manager to solicit bids and obtain agreements with subs-contractors. Working directly with the estimating team for cost estimates and quantity take-offs. Principle Responsibilities and Duties Preconstruction: • Assist the Project Manager (PM) in soliciting project bids, including developing scopes of work, contacting contractors for pricing, summarizing and reviewing bids, and comparing itemized scopes to project estimates., • Support the PM in preparing bid summaries, drafting subcontracts, and performing other construction administration tasks., • Review construction plans to identify potential errors and omissions., • Contribute to the development of logistical sequencing plans and maintenance and traffic management plans., • Demonstrate an understanding of construction schedules and critical path methodology., • Accurately prepare a detailed cost estimate of all aspects of proposed projects including but not limited to quantity takeoff, detailed cost estimate, line item, and subcontractor summary by division., • Obtain, distribute, and manage plans or specifications as directed by the supervisor for proposed projects., • Review the summarized budget with the supervisor., • Maintain all unit prices and keep current in estimating programs and templates., • Adjust unit prices in the system as the market adjusts the prices., • A two-year construction degree, Construction Related Degree, or equivalent combinations of technical training and/or related experience is preferred., • Site Superintendents wanting to become a Project Manager are welcome to apply., • 4+ years of commercial estimating experience required, preferably with a general contractor or developer., • Analytical and problem-solving mentality, • Team player, self-motivated, gets along well with employees at all levels in the organization., • Capability to plan, prioritize and multitask with meticulous attention to detail within time constraints., • Strong and effective written and verbal skills., • Possess a solid understanding of construction site safety and the ability to identify and address safety concerns., • Strong Computer skills, Excel, Bluebeam, QTY take off programs. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. Benefits: • 401(k) matching, • Dental insurance, • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Referral program, • Retirement plan, • Vision insurance

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Retention Specialist plays a critical role in supporting newly employed clients as they transition into the workforce. Working within the Career Services team at Jewish Family Services of WNY, this position focuses on helping refugee and immigrant clients maintain long-term employment by providing regular follow-up, identifying and addressing potential barriers, and facilitating communication between clients and employers. The Retention Specialist conducts structured check-ins with clients and employers, helps resolve workplace challenges, and coordinates with internal staff to ensure clients have access to supportive services. This role also involves tracking retention milestones, documenting client progress, and offering employment incentives to encourage job stability. The ideal candidate will be culturally competent, organized, and skilled in both interpersonal communication and problem-solving. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Conduct structured follow-up check-ins with employed clients on a monthly basis for the first 90 days of employment, then quarterly up to one year, to assess progress and job satisfaction., • Initiate and maintain contact with employer’s post-placement to gather feedback on employee performance and address any concerns that may impact job retention., • Serve as a mediator when needed between clients and employers to resolve misunderstandings, cultural or communication barriers, or workplace conflicts., • Identify and respond to challenges affecting job stability, including transportation issues, workplace adjustment, or scheduling conflicts, providing direct support (e.g., bus passes) or coordinating internal referrals for additional services., • Coordinate closely with job developers, case managers, and other internal staff to ensure clients receive holistic and timely support that promotes sustained employment., • Document all client and employer interactions, follow-up outcomes, service referrals, and incentive distributions accurately in the agency’s case note system., • Track retention milestones (e.g., 30, 60, 90 days, 6 months, 1 year) and administer retention incentives according to program guidelines., • Monitor trends in job retention challenges and provide feedback to the career services team to support program improvements and employer relationship strategies., • Help clients set short- and long-term employment goals and connect them to additional supportive services or training opportunities when appropriate., • Represent JFS professionally in interactions with clients, employers, and community partners, maintaining a strengths-based, culturally competent approach., • Participate in team meetings, trainings, and planning sessions to stay informed about program updates, client needs, and community employment trends., • Perform other duties as assigned to support the mission and goals of Jewish Family Services of WNY’s career and community services programs. QUALIFICATIONSEducation and Experience: • Bachelor’s degree in relevant field or equivalent experience., • Background working in the employment or human resource fields highly desirable or experience in an inside or outside sales function, including account management experience. Knowledge, Skills & Abilities: • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision.Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community.

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: The Project Manager will be responsible for ensuring the successful planning, execution, and completion of various projects within the Client Operations Organization. This role serves as a bridge between Client Success and the broader Centivo organization, ensuring that market-facing needs and requirements are considered in both daily operations and larger projects that impact the market-facing team. Responsibilities Include: * Project Planning: Develop project plans that outline objectives, scope, timelines, resources, and deliverables. This involves understanding the goals of the project and breaking them down into manageable tasks. * Resource Management: Allocate resources effectively, including personnel, budget, and equipment, to ensure project tasks are completed on time and within budget. * Stakeholder Communication: Facilitate communication among stakeholders, including internal teams, external vendors, and leadership, to ensure everyone is informed about project progress, changes, and issues. * Risk Management: Identify potential risks and develop strategies to mitigate them. This involves assessing the impact of risks on project objectives and implementing measures to minimize their effects. * Quality Assurance: Establish and enforce quality standards to ensure that project deliverables meet the required level of quality. This may involve conducting quality reviews, testing, and validation processes. * Timeline Management: Monitor project timelines and milestones to ensure timely completion of tasks. Adjust schedules and resource allocations as needed to address delays or changes in project scope. * Issue Resolution: Identify and address issues that arise during the project lifecycle, such as conflicts among team members, technical challenges, or changes in requirements. * Documentation and Reporting: Maintain accurate records of project activities, including meeting minutes, progress reports, and documentation of decisions and changes. Provide regular updates to stakeholders on project status and performance. * Change Management: Manage changes to project scope, objectives, or requirements, ensuring that any modifications are properly documented, communicated, and approved by relevant stakeholders. * Post-Project Evaluation: Conduct post-project evaluations to assess the success of the project, identify lessons learned, and make recommendations for future improvements. Qualifications: * Bachelor’s Degree Preferred * 3 years’ experience as a Project Manager in a healthcare organization * Project Management Professional (PMP) Certification or Green belt Lean Six Sigma Certification Skills & Interpersonal Behaviors: * Proven organization skills with attention to detail and follow-up * Demonstrated leadership skills with the ability to motivate and manage cross-functional teams effectively. * Effective communication skills * Ability to work independently and on a team * Ability to prioritize and handle multiple tasks * Comfort with ambiguity and working without well-established policies and practices * Advanced knowledge of project management tools (SmartSheets, MS Project, etc.) * Advanced knowledge of Microsoft Office products (Excel, Outlook, Teams, PowerPoint, Word) Work Location: * Remote in Eastern or Central time zones * Access to Buffalo or NYC office if local Values: * Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. * Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. * Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $105K - $115K

Job DescriptionDescription: Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual client’s needs. Universal Associates follow our bank philosophy: Positive Energy, Positive Outcomes. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position. KEY RESPONSIBILITIES • Enthusiastically greet our clients and engage in conversations. Uncover opportunities and make product and service recommendations., • Deliver an exceptional experience to our clients by creating an unforgettable banking experience with every interaction., • Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level., • Follow all bank policies and operational procedures to ensure security and compliance., • Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations. ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: • Respect- treat every client and colleague with dignity and respect., • Client Focus- greet customers warmly, listen attentively and provide tailored financial solutions., • Inclusion- embrace diverse perspectives creating a welcoming environment for all. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: • Leadership- show leadership in day-to-day operations by modeling a positive attitude and strong work ethic., • Integrity- adheres to bank policies, arrives on time, takes responsibilities for their actions and contributes to a positive, trustworthy atmosphere that reflects the bank’s standards and values., • Collaboration- work effectively within a team, contribute ideas, and support colleagues., • Volunteerism- actively support and participate in community outreach and volunteer initiatives. COMPETENCIES Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating: • Accountability- accurately process transactions in compliance with bank policies and regulatory standards. Effectively manage cash drawer, TCD, TCR, ETM, Vault and coin machine responsibilities. Take ownership of daily job duties., • Innovation- identify opportunities to improve service efficiency or customer experience and suggest creative solutions., • Professionalism- consistently demonstrates courteous behavior, integrity, and a strong work ethic while representing the bank with a polished appearance and clear communication. POSITION LEVEL(S) EXPECTATIONS (if applicable) • UA I- Open consumer and business deposit accounts, • UA II- Ability to uncover and originate consumer loans plus all above duties., • UA III- Maintain current registration with NMLS to originate home equity loans and lines. Uncover and build upon Center of Influence and Networking Opportunities plus all above duties., • UA IV- Maintain current registration with NMLS to originate purchase mortgages plus all above duties. SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning. Requirements: QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted. • LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively., • TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties., • MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure., • REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS • Medical, Dental, Vision & Life Insurance, • 401K with company match, • Paid Time Off & Recognized Holidays, • Leave policies, • Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet), • Employee Assistance Program, • Employee Health & Wellness Program, • Special Loan and Deposit Rates, • Gradifi Student Loan Paydown Plan BankOnBuffalo is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

Job Description Are you an agent who has yet to master virtual sales? Or perhaps a great sales professional who has never been given the opportunity to earn what you are worth? If you answer yes to either question, then continue reading. Deeply committed to a culture of innovation and agent support, The Leifert Agency offers agents a turnkey insurance sales method. Why Work with The Leifert Agency? You can review our 15-minute overview below. If you find alignment please book into my calendar and we will be able to answer questions and get you moving forward. • You will be trained to work with ready-to-purchase clients and have access to multiple A+ rated carriers., • We specialize in UL's, Term, Whole Life, Annuities with a heavy emphasis on using IUL's for the Tax Free Retirement Planning process., • We offer generous compensation up to 140% plus bonus, • Consultative approach. No pressures sales required., • Agents will be trained in both Telesales and Virtual presentations using Zoom., • We work in the middle class and senior markets where families are UNDER insured., • The ideal candidate will be willing to work a minimum of 20+ hours a week., • Be willing to learn our company's selling system including phone script, virtual presentation & product placement., • Team supported environment, communication and engagement is required with LMS (Learning Management System)., • Licensed Life Insurance or Health Agents or TOP sales rep willing to become Licensed., • COACHABLE, Patient, Ambitious and a Team Player mentality!, • Must have basic computer skills. Apply today!

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Outreach Specialist conducts outreach efforts to increase visibility and enrollment of prospective members into career services at JFS. The Outreach Specialist works in the office and directly in the community to identify, educate, and refer prospective clients. The Outreach Specialist also build relationships with referral sources, including the community groups, adult education providers, and other community service providers, to increase enrollment of clients. The Outreach Specialist locates, engages, and refers clients to community services at JFS. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Conduct community outreach to identify and engage eligible individuals (refugees, SIVs, asylees, etc.) who are seeking employment or career advancement opportunities., • Build relationships with local ethnic communities and cultural groups to promote awareness of JFS career services and facilitate referrals., • Establish and maintain partnerships with community organizations that serve refugee populations, such as ESL programs, resettlement agencies, faith-based groups, and community centers., • Represent JFS at community events, job fairs, workshops, and other outreach opportunities to recruit clients and promote services., • Utilize culturally sensitive and linguistically appropriate strategies to engage and enroll clients into health home programs., • Collaborate and case conference with Job Developers to ensure that clients make a smooth transition from outreach to active health home enrollment., • Educate the community by relaying the purpose and services of the career services programs to the client population and the impact the program and services would have., • Assist the Career Services Manager in the tracking of referral sources and other referral data., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required., • Coordinate closely with the Service Integration team to ensure newly recruited clients receive comprehensive intake assessments and are connected to all eligible community services., • Assist clients in navigating the enrollment process for career services, including employment orientation and intake scheduling., • Support the career services team by helping facilitate employment orientation sessions and following up with clients during the initial engagement period., • Work with employment counselors to identify potential barriers to work (e.g., transportation, childcare, language access) and connect clients to internal or external resources to support job retention., • Track outreach activities and maintain accurate records of contacts, referrals, and outcomes in accordance with agency policies and grant requirements., • Maintain cultural sensitivity and uphold the dignity, privacy, and autonomy of all clients served., • Attend regular team meetings and trainings to stay informed about program updates, client needs, and community trends., • Perform other duties as assigned to support the mission and goals of Jewish Family Services of WNY. QUALIFICATIONSEducation and Experience: • Bachelor’s degree in relevant field or equivalent experience., • Background working in the employment or human resource fields highly desirable or experience in an inside or outside sales function, including account management experience. Knowledge, Skills & Abilities: • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. Expectation Based on Agency Values: • Must possess a complete commitment to, and understanding of, Jewish Family Service’s Mission & Vision. Cultural Responsiveness – Ensure staff and programming treat each individual with respect - we honor staff and clients and meet them where they are with regard for their unique wants and needs. (Anava), • Partnership – Ensure staff and programs develop and maintain partnerships to support health and well-being and recognize its role in helping individuals and families achieve meaningful and lasting change. (Chevrutah), • Trust - Work with integrity and be accountable and responsive to others to build a foundation of trust. (Eimun), • Person Centered Care – Believe in and show through daily practice the dignity and inherent worth of every individual at every stage of life and work to address their needs as a whole person. (B’Tselem Elohim) WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community.

Job Description What You’ll Do Every day, you’ll make a meaningful impact by ensuring our clients have active coverage, our teams have accurate information, and our systems are running efficiently. Your day-to-day will include: Insurance & Eligibility Coordination • Verify insurance coverage and maintain up-to-date information in our electronic records system, • Review daily insurance reports and troubleshoot any anomalies or eligibility issues, • Be a warm, professional presence at our front desk—greeting clients with care and cultural sensitivity, • Answer incoming calls with professionalism and compassion, helping clients feel heard and supported, • Support clinical staff with key clerical tasks including faxing, case filing, mail distribution, and EMR assistance, • Master our electronic medical record system for scheduling, report generation, and data management We’re seeking someone who brings a balance of technical skills and heart. If you have the following, we’d love to meet you: • 2+ years of insurance verification experience (Epaces, HealtheNet, etc.); experience in human services is a plus, • Strong computer skills and prior experience in a front desk or customer service role, • Excellent communication skills—both written and verbal, • Comfort working with both children and adults experiencing mental health challenges Schedule: Monday through Friday: 8AM – 5PM CFS offers full-time employees the benefits below to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance As a customer service associate, you will have the unique ability to work with customers, service them, and process their transaction. We sell pavement sealer and all the tools and equipment to go with it. This is an industrial setting where you may get dirty from time to time while assisting the customer with the hose to pump the sealer. You will have the interesting opportunity to resolve problems with customers and help them find solutions to do their job better. You can implement your friendly nature, your problem-solving ability and your desire to produce results as a customer service manager. As you manage the store, you will be asked to come up with innovative, unique problem-solving solutions and procedures to ensure that the needs of both the company and the customers are being met. Responsibilities • Maintain store inventory and equipment, • Keep a clean and welcoming storefront and service area, • Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business., • Update all customer service information on a regular basis to keep departments ready for review at all times., • Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting., • Provide technical advice, help desk resources, solutions and new techniques on a consistent basis, even while dealing with technological problems and breakdowns., • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Ability to work with industrial equipment, • Forklift experience is preferred, • Comfortable using computers and customer management software, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectivelyBenefits/Perks, • Competitive Compensation, • Career Growth Opportunities

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off The Customer Service Associate handles a diverse set of responsibilities to ensure we meet and exceed customer expectations. Through critical work in customer communications, collaboration with internal operations, the answering of questions regarding products and orders, and responding to quotation requests, youll achieve great outcomes for our customers. This is a unique opportunity to learn about an evolving, fundamental operation in the company, while also making an immediate impact. In addition to daily responsibilities, this role creates business opportunities within the Sales Organization, providing the associate with potential learning and growth opportunities throughout the organization. Job Responsibilities: Communicate with customers via email and phone. Respond to quotation requests in a clear, concise, accurate, and timely manner. Answer questions related to our product offering. Pass along high dollar or high potential requests to our Sales Organization. Find solutions to customer requests by identifying products that fit their needs or are close substitutes. Communicate with the Warehouse Organization to answer critical questions about customer-impacting work and ensure it gets prioritized. Navigate a customer service ticketing system to log and track interactions with customers. Accurately tag and capture data within the customer service ticketing system. Navigate a cloud-based ERP system to answer customer requests and provide order or product related documentation. Work with peers and leadership to evolve processes and technologies that will set the Customer Service organization up for success. Qualifications and Skills: Bachelors degree in Business, Supply Chain, or a related field. 2-3 years of work experience, ideally within a Sales, Customer Service, or Purchasing Organization. Strong understanding of sales operations and systems. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to quickly learn and adapt to new software systems including Customer Service platforms, ERP, Warehouse Management, and Business Intelligence tools. Benefits Include: 401(k) with employer match Medical, dental, vision, short-term and long-term disability, and life insurance benefits Paid time off Performance-based annual bonus About us: USA Industrials is a leader in the industrial manufacturing and distribution industry. We are positioned for substantial growth with a focus on expanding our manufacturing capabilities and product assortment coupled with a heavy focus on data management, digital marketing, and systems infrastructure. We are constantly seeking to improve processes using technology and empower our team members to propose new technologies and solutions. Our team consists of highly motivated individuals looking to make a direct impact on the companys growth and execution of our long-term strategy. USA Industrials and its parent company, Newbury Franklin Industrials aim to grow both organically and through acquiring other industrial companies. Our family of companies has a presence throughout the US.

Job DescriptionCompany Description About A Place for Mom A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion. Our employees live the company values every day: • Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy., • Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow., • Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team., • Win The Right Way: We see organizational integrity as the foundation for how we operate., • Embrace Change: We innovate and constantly evolve.Job Description The Manager of the Home Care Onboarding team at A Place for Mom plays a key position in supporting the rapid expansion and operational excellence of our Home Care provider network. This individual is instrumental in shaping the first impression new home care agency partners have of A Place for Mom, ensuring a streamlined and educational onboarding experience. As we scale our presence across the U.S., this role serves as a key contributor to our mission of delivering outstanding customer service and long-term partner success. The Manager will be responsible for setting team priorities, managing daily operations, coaching team members, and ensuring that new providers are onboarded with consistency, professionalism, and care. What you will do: • Lead, mentor, and manage a team of Home Care Onboarding Specialists, fostering a high-performing, customer-focused culture., • Conduct regular 1:1 meetings and weekly team huddles to review goals, provide coaching, and align on strategies., • Establish clear performance expectations and manage to defined KPIs, service standards, and quality benchmarks., • Perform quality assurance (QA) checks on onboarding calls to ensure professionalism, accuracy, and consistency., • Address escalated customer concerns and model exceptional service resolution practices., • Educate new customers on best practices, system usage, and partnership expectations to promote long-term success., • Design and implement scalable programs that support the success of newly opened agencies and enhance onboarding engagement., • Serve as a liaison between onboarding customers and internal teams, including Sales, Customer Success, Product, and Operations., • Collaborate with home care leadership and other department managers to identify strategies to enhance customer experience and retention., • Coordinate with the marketing and training teams to deliver webinars and resources that support new customer education., • Track and analyze service metrics, present weekly performance insights and improvement opportunities to the Director of Customer Success., • Continuously assess the onboarding process for improvement opportunities, innovating and implementing solutions to enhance efficiency and satisfaction., • Lead initiatives to optimize workflows, reduce onboarding friction, and increase speed-to-value for new agency customers., • Contribute to cross-functional projects and strategic initiatives as needed., • Perform other duties as assigned.Qualifications Qualifications • Bachelor's degree preferred, • 3+ years of managerial experience in customer service, client onboarding, or customer success, preferably in a healthcare., • Exceptional verbal and written communication skills, with a strong ability to coach and motivate teams., • Strong organizational skills with a keen attention to detail and process excellence., • Proficiency in Microsoft Excel and PowerPoint; experience with CRM or onboarding platforms is a plus., • Deep understanding of customer service best practices, with a passion for delivering top-tier experiences., • Proven track record in developing high-performing teams and achieving measurable service outcomes., • Analytical mindset with problem-solving agility and a proactive, self-directed work ethic. Additional Information Compensation • Base Salary - $60,000 + 20% Bonus *This is a fully remote role that can be located anywhere within the continental United States A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit . #LI-JR1 #LI-REMOTE

Job Description UBMD Primary Care is seeking a full-time Patient Services Representative (PSR) for our busy multi-specialty outpatient clinic located at the Conventus Medical Office Building, 1001 Main Street, Buffalo. The ideal schedule would be Monday through Friday 9:30 am to 5:30 pm with ability to work one (1) Thursday evening (12:30-8:30 pm) per month on rotation with the other PSR's. FREE PARKING!! Duties include, but are not limited to, greeting patients, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills, as well as 1-2 years' experience in medical office. EMR and Healthenet experience required. General office skills (faxing, copying, etc.) required. Pay range is $18-$18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time/ Part Time SALARY RANGE: $18-$18.50 per hour SUPERVISORY REQUIREMENTS: N/A Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or inservice training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description THE ORGANIZATION The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit . The Center is a 900-employee, $130 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world. Operating Programs The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice. Research The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners. Policy & Expert Assistance The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. Center Support A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values. THE OPPORTUNITY The Office of National Initiatives provides training and technical assistance to jurisdictions across the county to support the planning, implementation, and enhancement of innovative approaches to justice. The department's work encompasses behavioral health, community violence, intimate partner violence, court reform, including problem solving courts, housing justice, access to justice and many areas of community justice. The National Initiatives department is seeking a Deputy Project Director to work on a firearms project within the Erie County Integrated Domestic Violence Court. The Erie County Integrated Domestic Violence Court (IDV) seeks to provide a coordinated response to intimate partner firearm violence in Erie County through the development of the Firearms Analysis, Response, and Surrender Project. This project aims to increase offender firearm surrender, monitoring, and accountability by ensuring enhanced coordination and communication between law enforcement and the court. Reporting to the Director of Judicial Education and Leadership, the Deputy Project Director will oversee and manage all aspects of the project, including comprehensive collaboration with stakeholders, development of policy, procedures, and program materials, management of contracting and fiscal reporting, and representation of the Center at local and citywide events, meetings, panels, and community forums. Responsibilities include, but are not limited to: • Lead the strategic planning and implementation of all Firearms Analysis, Response, and Surrender Project programming and services;, • Develop and oversee the Project Team;, • Connect with LGBTQAI+ advocates, hearing-impaired agencies, tribal jurisdictions, underserved communities of Buffalo City, and survivors for lived experiences for membership in the Firearms Team, especially for the creation of protocols;, • Facilitate regular Project Team meetings to create protocols, address firearms surrender transmission and communication issues, and address survivor concerns;, • Review all family and criminal court cases in Erie IDV to understand firearm directives issued, access by defendant to firearms, actions taken by law enforcement, and monitoring of surrender;, • Prepare compliance calendars and monitor firearm surrender compliance and law enforcement response at each IDV court appearance;, • Assist in the development of an assessment tool for understanding unreported firearms possession in IPV police reports and family court petitions;, • Develop and implement protocols with off-site agencies;, • Assist in the development of bench guides for Judges and court personnel outlining the protocols created on firearms seizure, surrender procedures;, • Create checklists for court personnel and law enforcement to clarify and streamline communication between them concerning firearms surrender notifications;, • Oversee the submission of required reports and compliance-related paperwork;, • Work collaboratively and maintain relationships with court staff, community partners, and criminal justice and social service agencies;, • Serve as a liaison between the Court and private and public agencies;, • Collaborate and communicate professionally with all participants, legal parties, and other project stakeholders;, • Assist in developing a curriculum for training in Erie County, including identifying local and national faculty, creating an agenda, setting up CLE credits for attorneys, training evaluations, and materials;, • Develop and conduct an annual survey of staff and other participants to identify ongoing training needs;, • Collect and report required data and complete grant progress reports;, • Organize and participate in regular reviews with Center staff about program progress; and, • Additional responsibilities, as needed.Qualifications:, • An advanced degree and 4-5 years related experience or a bachelor’s degree and a minimum of 6-7 years of relevant experience in project management, supervision, and leadership required;, • Significant experience in leadership roles with innovative community-based organizations preferred;, • At least 3 years of experience managing significant budgets and grant contracts preferred;, • Passionate and sensitive to the needs and interests of the population and the mission and philosophy of the Center;, • Knowledge and/or lived experience related to the criminal justice system and its impacts on communities;, • Familiarity with the Criminal Court, Family Court and Supreme Court (Matrimonial Parts);, • Background in domestic violence issues or related preferred;, • Ability to interact with members of the judiciary and social service providers;, • Excellent written and oral communication skills;, • Strong organization skills;, • Extensive experience developing and overseeing programs with multiple priorities;, • Strong relationship builder and communicator with experience leading diverse teams;, • Strong ability to set and adhere to timelines;, • Ability to effectively juggle multiple priorities;, • Exceptional ability to communicate with and guide internal and external teams;, • Highly organized, responsible, innovative, and flexible;, • Excellent attention to detail and communication skills;, • Ability to do both immediate “nuts and bolts” thinking and long-term strategic planning, often simultaneously;, • Ability to exercise tact and diplomacy;, • Ability to effectively communicate in a transparent and direct manner; and Position Location: Buffalo, NY with some required travel throughout New York State and occasionally to other states. Compensation: The compensation range for this position is $95,275 - $118,450 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We also offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR 9GMcXicAkC

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Centivo is seeking Member Care/Provider Specialists to join our dynamic team. As a Member Care/Provider Specialist, you’ll be a vital part of that mission, serving as a trusted guide and problem-solver for our members and provider partners. If you're driven by purpose, love helping others, and thrive in a fast-paced environment, we want to hear from you. Our next paid training program kicks off on September 29, 2025, so now is the perfect time to apply! What you'll love about this role: * Supporting members and healthcare providers with inquiries * Solving complex problems with care, empathy, and resourcefulness * Educating members and healthcare providers on benefits and navigation of our site and applications. * Being part of a team that’s disrupting the traditional healthcare model in the best possible way What you’ll be doing: * Answer incoming calls from members and providers with questions about benefits, eligibility, and claims * Research and resolve complex issues using our tools, documentation, and outbound calls * Educate members and providers on how to navigate our platform, benefits, and resources * Accurately document every interaction and follow established procedures * Calmly de-escalate concerns and handle first-level complaints with empathy * Support appeals processes and ensure timely follow-up actions are taken Qualifications: Required Skills and Abilities: * Familiarity with the Microsoft operating system and its suite of applications (Outlook, Word, Excel) * Ability to communicate professionally, both written and verbal * Solid attention to detail and problem-solving abilities * A calm, professional demeanor when handling calls Education and Experience: * A high school diploma or GED * 1–2 years of experience in a provider office and/or fast-paced call center environment Preferred Qualifications: * At least 1 year of hands-on experience in healthcare, health insurance, or a related field, with a strong understanding of medical or provider office operations * Bilingual (Spanish/English preferred) Location: This role is located in our downtown Buffalo, NY office. Centivo Values: * Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. * Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. * Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Job Description Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: • Paid Time Off & Holidays, • 401(k) with employer match, • Medical/Dental/Vision insurance, • Health Savings Account (HSA) and Flexible Spending Account (FSA), • HSA employer contribution, • Life and Disability insurance, • Wellness Program (participation incentives), • Employee Assistance Program, • Competitive pay The ideal candidate will be able to to oversee multiple audio-visual (AV) construction projects. This role ensures AV installations are completed on time, within budget, and to the highest quality and safety standards. Responsibilities include managing AV-specific project plans, budgets, and schedules; coordinating with clients, subcontractors, and engineers; and supervising on-site work to ensure proper installation and system integration. The Project Manager will address change orders, oversee equipment deliveries, and ensure compliance with safety protocols. Success in this role requires excellent communication, organizational skills, and experience with AV systems in a construction environment. What are we looking for • Associate degree in a field related to construction (i.e., engineering, architecture) or equivalent related work experience required., • 2 years' of progressive experience in a role performing project management job functions for construction projects., • Proficiency in planning, scheduling, and coordinating detailed project phases, along with strong computer skills in Microsoft Office products., • 10-hour OSHA certification required., • Primary project financial competence (budget, labor, costs, billings), forecasting (% complete, % billed), KPI's (financial, productivity, quality, culture), and reporting (progress, schedule)., • Strong communication skills, adaptability, and the ability to work independently or collaboratively in a fast-paced, time-sensitive environment are essential., • Must be authorized to work in US., • Ability to travel extensively with a valid Driver's License., • Bachelor's preferred. Higher education degree and additional certifications (i.e., PMP, CEM, LEED AP, EIT, or PE)., • 30-hour OSHA certification a plus., • Knowledge of applicable codes and industry standards a plus. Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training. Job Posted by ApplicantPro

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. WHAT YOU’LL DO The Housing Specialist will work closely with clients experiencing homelessness or housing instability, landlords, and service providers to identify housing opportunities, negotiate lease agreements, and provide ongoing support to promote long-term housing stability. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. Rapid Rehousing / Homelessness Prevention / Shelter Exit Services • Conduct housing assessments and develop individualized housing plans with clients experiencing homelessness or imminent risk of homelessness., • Identify, inspect and secure appropriate housing units that meet clients’ needs and program guidelines., • Build and maintain relationships with landlords and property managers to expand housing opportunities., • Assist clients with rental applications, housing search, inspections, lease negotiations, and move-in coordination., • Provide housing stabilization support, including budgeting assistance, tenant education, and conflict resolution between clients and landlords., • Coordinate financial assistance for rent, security deposits, and utility arrears in alignment with program policy., • Coordinate with shelter staff and outreach teams to identify eligible participants and ensure smooth transitions to permanent housing., • Maintain accurate and timely documentation in client records and data systems (ex. HMIS, BIN, etc.), • Collaborate with refugee resettlement case managers to identify and secure stable housing for clients at risk of homelessness or unsafe housing conditions., • Assist in navigating local housing programs, including public housing or other subsidies, as appropriate., • Identify opportunities for clients to receive support in other housing or support programs within agency. QUALIFICATIONS Education and Experience: • Minimum of a Bachelor’s degree in a human services, public administration of other related field., • 1–2 years of experience in housing services, case management, homelessness prevention, or refugee resettlement., • Strong interpersonal, advocacy, and negotiation skills., • Ability to manage a caseload and work independently as well as collaboratively., • Knowledge of local housing market conditions and tenant-landlord laws., • Cross-cultural communication competence and sensitivity., • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, • Judgment and Decision Making - Considers relative costs and benefits of potential actions to choose the most appropriate., • Relates well to all kinds of people regardless of level inside or outside of the organization. Uses diplomacy and tact when dealing with and interacting with others. Diffuses tension. Fosters collegial and cooperative attitudes. Works effectively to achieve common goals., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways., • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity) WORKING CONDITIONS • Will work in the office and in the community when necessary, • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Light physical activities and efforts required working in an office environment, • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary range of $22.00-$28.00 per hour, commensurate with experience and qualifications., • Benefits such as health insurance (Independent Health), accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays., • Reduced full-time work week of 35 hours and early close on Fridays., • A supportive and collaborative work environment., • The chance to make meaningful impact in a dynamic and forward-thinking organization. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. ARE YOU READY TO JOIN OUR TEAM? If this sounds like the opportunity that you’ve been looking for, please apply today by completing our application located at . Please provide a resume and cover letter along with your application.

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of Role: The VP, Member Operations position combines operational experience with process orientation and strong leadership capabilities to simultaneously champion both operational excellence and organizational success over Member/Provider Care/Call Center, Care Management, Client/Member Issue Resolution, and Open Enrollment and New Member Acquisition. This role has responsibility for delivery and execution, tracking, course-correcting, and reporting on relevant operational metrics while managing operational spend in their area. Duties & Responsibilities: * Provide departmental leadership and operational oversight in assigned third-party medical benefits administration departments * Develop and implement operational strategies, policies, and procedures to ensure efficient, high-quality service delivery and regulatory compliance * Lead operational improvement initiatives, including performance management, process automation, and cost reduction efforts * Successfully deploy innovative technologies to improve scale and operational effectiveness * Monitor and report on key performance indicators, operational metrics, vendor performance and quality standards to drive continuous improvement * Collaborate with executive leadership and cross-functional teams to align operational goals with broader business objectives * Manage audits, corrective action plans, and ensure adherence to internal and external regulatory requirements * Actively manage departmental budgeting, resource allocation, and vendor contract negotiations * Foster a culture of accountability and execution rigor within assigned departments * Provide performance management, coaching and development of the members of the department, through demonstration and serving as a role-model of Centivo’s leadership skills and behaviors Qualifications: * Bachelor’s degree required; advanced degree in appropriate discipline preferred * 7 years of experience at a third-party administrator, regional or national health plan * 5 years of experience in an operations role of significant scope * 5 years of proven leadership experience managing, leading, and coaching teams * Deep knowledge of self-funded health plans and compliance in the healthcare payer space * Demonstrated experience leading at least 2 of the operational departments within the scope and proven aptitude and strong interest in leading the others * Deep expertise in scaling and efficiency in Call Center operations is strongly preferred * Demonstrated ability to drive operational improvement and communicate operational needs to internal product teams * Strong ability to build consensus among stakeholders and cross-functional teams in a dynamic environment * Familiarity with process management and continuous improvement principles Leadership Skills: Business Acumen – A keenness and quickness in understanding and dealing with a business situation (risks and opportunities) in a manner that is likely to lead to a good outcome. Critical to this is an ability to think beyond their own function. Accountability & Execution – Taking ownership of actions, following through on commitments, actively carrying out tasks, monitoring progress, delivering results as promised, and being answerable for positive and negative outcomes. Strategist Mindset - The ability see and articulate the bigger picture, thinking proactively and anticipating both opportunities and obstacles in the context of setting direction and maintain alignment to long-term company goals. Systems Thinking – The ability to see and articulate the patterns, interconnections and interdependencies within a system Process Orientation – The ability to see and articulate the sequential flow of activities, including anticipating impacts upstream and downstream when processes are changed. Flexibility/Working through Ambiguity – Tendency to be energized by new experiences/perspectives, working with both data and fragmented information to arrive at practical, effective, actionable next steps. Leadership Behaviors: Communicate – Managers discuss the company’s vision and strategies, the department’s direction and goals, and in times of crisis, what we know and don’t know to make sure team members know what they need to know. Clarify – As managers, it’s up to us to clarify what good looks like. What do we expect? What do our clients, customers or colleagues need? If our teams are not performing as expected, managers must clarify expectations and ensure understanding. Coach – Managers provide recognition and feedback; help team members find solutions to challenges; amplify good and filter weaker aspects of organizational culture and the work as they coach employees in their day-to-day performance and their growth and career development. Connect – Managers help our teams see their collective purpose and how their work connects to the greater whole. We connect people within our company and network. Centivo Values: Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Work Location: * Open to remote candidates, with the expectation of travel being required and with a preference for Buffalo-based candidates. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $180K - $200K

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Centivo is having an on-site hiring event to fill multiple Member Care Specialist positions! We will be conducting our full recruiting process on Tuesday, August 19th and Thursday, August 28, 4:00 pm-7:00 pm at our Buffalo office located at the Fairmont Creamery 199 Scott Street Buffalo, NY 14204 We highly encourage you to pre-register by applying now so you can book a time slot that works best for you during the event hours prior to your arrival. If not, you are welcome to bring your resume as we accept walk-ins. Prior customer service experience in health insurance is a plus but not required as we provide a paid training program scheduled to start Monday, September 29, 2025, Monday to Friday in the Buffalo office. A career in healthcare needs to begin somewhere and we believe this is a great place to kick it off (and grow) with an hourly rate starting at $20 (up to $23 depending on prior experience). If you think you’d like: * Supporting members and health care providers on inquiries * Researching and solving complex problems * Educating members and health care providers on benefits and navigation of our site * Disrupting the healthcare system you might be our next Member Care Specialist! Still reading? Here is more about the opportunity. What you’ll do: * Accept inbound calls from members and providers on inquiries pertaining to benefits, eligibility, and claims * Research complex inquiries by use of tools, documentation, and outbound calls * Educate members and providers on the benefits and navigation of Centivo site, tools, and applications * Document all interactions and ensure proper processes/procedures are followed and follow-up action is taken * De-escalate calls when necessary * Address first-level complaints and provide assistance on appeals as needed; You should have: * High school diploma or GED * Some computer skills * Familiarity with the Microsoft operating system and their suite of applications (Outlook, Word, Excel) * And can quickly learn other proprietary computer systems * Ability to communicate professionally, both written and verbal * Attention to detail * Problem-solving skills These are not required, but would be nice to have: * Fast-paced call center experience * Previous claims experience and/or medical billing experience * Bilingual (Spanish/English preferred) Location: This role is an in-person located in our downtown Buffalo, NY office Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Job Description Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world. The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities. course. About This Opportunity Daemen University's School of Business invites applications for an Adjunct Faculty position to teach an undergraduate-level Effective Business Communication course in our Bachelor of Business Administration program. We are seeking dynamic educators committed to student success and academic excellence to teach in-person between 8:00 AM and 4:00 PM. This course is a study of the analysis and practical application of effective communication in the business environment. The course will develop and reinforce written, oral and interpersonal communications skills necessary in a diverse and technological culture. Responsibilities: • Deliver engaging, student-centered instruction following course objectives, curriculum guidelines, and accreditation principles, • Prepare and update course materials such as syllabi, assessments, and assignments, • Evaluate student performance and provide timely feedback, • Maintain appropriate academic and professional standards, • Participate in occasional faculty meetings and training sessions, • Use Blackboard, the university's learning management system (LMS), for grading, communication, and content delivery, • $3500 per semester Required Qualifications • Master's degree in Business Administration or a related field, • College-level teaching experience (in-person), • Doctorate (Ph.D., DBA) in Business or related discipline, • Experience teaching diverse student populations Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine. Job Posted by ApplicantPro

Job Description We exist for workers and their employers -- who are the backbone of our economy. That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Summary of role: The Senior Software Engineer will play a key role in the ongoing development and maintenance of our commercial SaaS software product(s). Responsible for collaborating with the product team, software engineers and test automation engineers to design and incrementally deliver high-value, easily maintainable web and mobile solutions that are secure and adhere to acceptable quality & performance benchmarks. Responsibilities Include: Front-end Development: * Develop and maintain user interfaces. * Ensure the user interface is responsive, accessible, and cross-browser compatible. * Collaborate with UI/UX designers to implement designs and ensure a seamless user experience. * Optimize front-end code for performance and scalability. Back-end Development: * Design, develop, and maintain server-side logic. * Implement and maintain databases using SQL technologies. * Develop APIs for communication between the front-end and back-end systems. * Ensure security, authentication, and authorization measures are implemented to protect data and resources. Database Management: * Design and optimize database schemas to ensure efficient data storage and retrieval. * Write database queries and optimize their performance. * Ensure data integrity, consistency, and security. Version Control and Collaboration: * Use version control systems to manage codebase changes and collaborate with team members. * Participate in code reviews to ensure code quality, readability, and maintainability. * Work closely with cross-functional teams, including designers, product managers, and quality assurance engineers, to deliver high-quality software. Qualifications: * Bachelor’s degree in engineering or technology related field * 5+ years engineering experience required * Experience in server-side application development * Experience developing AWS cloud-based (Azure, GCP is a plus) SaaS application and platforms * Experience with React Native or similar mobile development tools * Strong Node.js skills Skills & Interpersonal Behaviors: * Excellent oral and written communications; an ability to present information in a way that establishes rapport, persuades others, gains understanding * Proven organization skills with attention to detail and follow-up * Ability to work independently and on a team * Ability to prioritize and handle multiple tasks * Comfort with ambiguity and working without well-established policies and practices Work Location: * Remote; preference may be given to individuals geographically located near current Centivo offices Values: * Resilient – This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being resilient ensures we don’t give up. * Uncommon - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and uncommon. * Positive – We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and positive. Who we are: Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co. Compensation Range: $135K - $145K

Job Description Champion Sales Agent (Remote – Commission Only) LifePro Recruitment Are you competitive, self-driven, and ready to dominate in a high-performance sales role? LifePro Recruitment is seeking elite performers to join our team as Champion Sales Agents. This 1099 commission-only position is for individuals who want to maximize their income, control their schedule, and thrive in a supportive, winning environment. You’ll work with pre-qualified inbound leads—no cold calling—and use your skills to guide clients through meaningful life insurance decisions. What You’ll Do: * Connect with warm leads to understand their life insurance needs * Present customized coverage solutions in a consultative, value-first manner * Guide clients through the application and approval process * Maintain detailed records and follow-ups in our CRM system * Deliver a client experience that builds long-term trust and referrals What We Offer: * 100% remote – work from anywhere in the U.S. * Flexible scheduling – full-time or part-time * High-quality, inbound leads – no cold calling or list buying * World-class training and real-time mentorship * Proven systems and sales support tools * Uncapped commission structure – no income ceiling * Leadership development and team-building opportunities You Are: * Competitive, coachable, and growth-oriented * Confident in your ability to influence and close deals * Organized and consistent in follow-up and service * Licensed in Life & Health Insurance (or willing to get licensed – we assist) * Comfortable working independently in a remote environment Compensation: This is a 1099 commission-only role. Champion Sales Agents typically earn $6,000–$12,000/month, with top performers regularly exceeding $15,000/month. If you’re ready to compete at the highest level and turn effort into income, apply now to join LifePro Recruitment as a Champion Sales Agent. Powered by ExactHire:181260

Job Description Program Summary: Home & Community Based Support Services consists of three programs with the goal of keeping children in the home with their family by providing counseling, psychoeducation, skill building, support and linkage. Position Summary: Are you passionate about supporting children and their families? We are looking for a dedicated Community Service Worker to help children develop essential life skills and empower families to create lasting change. In this role, you will make an impact by guiding children and caregivers to achieve success in their home and community environments. Why work in a home and community-based position? · A New Adventure Every Day: No more mundane desk work! Every day is different, as you'll be on the move, visiting new places, and interacting with diverse individuals. The variety of each day keeps things exciting! · No Desk, No Problem: Say goodbye to being tied to a desk. If you're someone who thrives on autonomy, a home-based role is perfect for you. Whether you're in your car, out in the field, or at a client’s location, you won't be stuck in one place. Key Responsibilities: · Work directly with children and/or the caregiver to assist with tasks like communication, socialization, and motor development. You’ll provide hands-on support in daily life skills, fostering growth in a safe and encouraging environment. · Implement activities to help children enhance their fundamental skills in areas like problem-solving, interpersonal behavior, sensory integration, and more. You'll model positive behavior, provide behavior modification training, and create individualized service plans to improve functioning both at home and in the community. · Guide children in learning skills necessary for independent living, including vocational training, money management, and decision-making. Encourage children to engage in work or volunteer opportunities to build pre-vocational skills and self-confidence. · Develop and execute crisis prevention plans to help children avoid emotional or behavioral meltdowns. Monitor the child’s behavior and intervene when necessary to prevent crises that could lead to institutional care. You’ll also assist in the management of stress, anxiety, and frustration to keep the child’s environment stable. · Conduct scheduled visits to monitor the child's progress and the family’s success in implementing strategies. Be proactive in identifying potential challenges, providing consistent feedback, and adjusting approaches as needed. · Participate in activities and community services that promote the child’s development. Conduct psycho-educational sessions for both children and caregivers, focusing on topics like emotional regulation, stress management, and behavior modification. Support for Families & Caregivers: · Work closely with families to help them understand how to best support the child’s development and behavioral goals. You’ll assist in developing family strategies to promote positive behaviors and ensure successful integration into daily activities. · Provide temporary, short-term care for children to give caregivers a break, that is planned. This includes providing supervision and engaging the child in age-appropriate recreational and educational activities. · You may provide transportation for children to and from services, as well as advocate for their needs within the educational system, healthcare settings, or community organizations. Help ensure that their needs are met and that they receive the support necessary to succeed. What You’ll Need: · Education: High school diploma or equivalent required. A Bachelor's degree in social work, psychology, or a related field is preferred. · Experience: Prior experience in social work, human services, or working with children and families is highly desirable. · Transportation: Must have reliable transportation to travel throughout the Western New York area and a valid New York State driver’s license. · Flexibility: Ability to work independently with minimal supervision, and flexibility to meet the needs of children and families, including evening and weekend hours. · Communication Skills: Excellent oral and written communication skills and the ability to use technology effectively for documentation and communication. Hours: Hours vary based on the needs of the families you serve. Must have the flexibility to work evenings and weekends. Competitive hourly pay rate of $18 to $19 depending on degree and experience. C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. · Paid Time Off (PTO) –20 PTO Days (25 Days After Five Years of Employment) –14 Paid Holidays (includes 2 flex holidays) – Bereavement: Four Paid Days – Paid Jury Duty · Employer Paid Life Insurance · Medical, Two Plan Options · Dental, Two Plan Options · Vision Insurance · Wellness Program and Incentives · Health Savings Account (HSA) and Quarterly Employer-Contributions · Healthcare Flexible Spending Account (FSA) · Dependent Care FSA · Employee Referral Bonus · Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) · 403(b) Right Away and Employer-Contributions After Two Years (1000 hours each year) Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Competitive Compensation, • Paid Time Off Responsibilities • Answer incoming phone calls and route them to the appropriate person, • Schedule appointments and maintain a calendar, • Organize meetings and take accurate minutes, • Write emails, memos, and letters and distribute them appropriately, • Contribute to company reports, • Maintain an organized filing system, • Develop, update, and maintain relevant office proceduresQualifications, • High school diploma/GED required, Associates degree or administrative training is preferred, • Previous experience as an Administrative Assistant or in a similar position, • Familiarity with standard office equipment such as printers and fax machines, • Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint, • Highly organized with excellent time management skills and the ability to prioritize projects

Job Description Employment Opportunity Operations Associate Job Description: VIA is seeking a part time Operations Associate to work 30 hours per week on a Monday through Thursday schedule. This position is primarily responsible for low vision clinic reception and patient care including, but not limited to: answering/making calls, directing calls, scheduling, collecting patient information, processing payment information, and patient follow up/education. Assists in the day-to-day low vision clinic operations to ensure efficient processing, billing, and to make sure all patients are served at the appropriate level of customer service as well as departmental operational support. Essential Functions: • Overall reception, clerical, and front-desk duties including but not limited to; attaining and maintaining accurate demographic and financial information, scheduling/rescheduling, reminder calls, insurance/referral verification, check-in/check-out, scanning/processing necessary documents (insurance cards, reports), and follow up on Provider’s instructions (including equipment demonstrations)., • Answer phone and respond to voicemails / emails promptly and efficiently., • Perform in and outbound calls to assist with patient questions, training, and concerns related to agency services and use of adaptive equipment., • Facilitates patient flow by notifying the provider of patients' arrival, managing delays, and communicating with patients and clinical staff., • Protects patient confidentiality in accordance with HIPPA standards., • Low Vision Clinic equipment inventory, maintenance, and sales-in accordance with established SOP(s)., • Utilize inventory software to account for all sales including private pay, NYSCB/vendor orders and internal inventory transfers., • Provide coverage in off-site location(s) during scheduled and unscheduled staff absences., • Assist the vision rehab department with equipment and cross services as needed or requested. Competencies: • Demonstrate excellent external and internal customer service, • Excellent verbal and written communication skills, • Demonstrate flexibility, problem solving, and detail orientation in completion of tasks, • Proficient in use of modern technology including, but not limited to Microsoft Office Suite (Excel, Word, TEAMs, etc), electronic health record system, QuickBooks, and other systems as necessary, • Effectively communicate with colleagues, customers, vendors and/or outside agencies, • Effectively work with individuals of diverse backgrounds and needs, • Adapt communication style depending on assigned duty, • Maintain confidentiality and professionalism in a fast-paced environment, • Achieve results independently and work well as part of a team Qualifications: • High School diploma or equivalent, • Prior experience in medical/reception/customer service in an office environment highly preferred., • Prior experience with medical insurance terminology and general principles highly preferred., • NYS drivers license and reliable transportation OR the ability to travel effectively to assigned geographic locations VIA is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at (716)882-1025.

Job Description Billing & Operations Coordinator Location: Buffalo, NY RouteGenie is a modern, all-in-one software platform designed for medical transportation providers. We help businesses streamline and automate routing, scheduling, dispatching, billing, and fleet management—empowering them to reduce costs, improve on-time performance, and deliver better service to their customers and communities. In this role, you’ll be at the center of it all—balancing billing and collections with operational support to keep our business running smoothly. It’s a great fit for someone who’s detail-oriented with numbers but also enjoys planning, organizing, and supporting a growing company behind the scenes. Reporting directly to the CEO, this is a fully on-site position (Monday–Friday) with flexible core business hours. The salary range is $23–28 per hour, based on experience, plus an annual bonus opportunity. What You’ll Do • Manage invoicing and collections by preparing, auditing and sending client invoices, following up on outstanding balances, and ensuring accurate payment records., • Process Medicaid billing as a third-party solution for clients, including reviewing submissions, resolving errors, and maintaining compliance with Medicaid requirements., • Support company operations by coordinating executive assistant responsibilities such as travel arrangements, conference planning, and scheduling meetings., • Oversee office management tasks, including vendor coordination, supply management, and keeping internal systems organized and up to date., • Act as a connector across teams, providing operations support where needed and helping RouteGenie run efficiently as we continue to grow., • Identify process improvements in billing, collections, and administrative workflows to streamline operations and enhance accuracy. What We’re Looking For • Experience in billing, invoicing, or accounting support (Medicaid/healthcare billing a strong plus)., • Strong organizational and multitasking skills—you thrive in a role with variety., • A proactive problem-solver who can balance structure with flexibility., • Customer‑First Approach: From initial implementation through long‑term support, our team builds solutions to support our customers for the long term. Proven Results, Fast Innovation: Our platform empowers customers to complete more trips with the same fleet, cut down on no-shows, and improve billing accuracy. We are continuously innovating and investing in our platform so our customers can improve their operations, • Culture of Collaboration & Improvement: You’ll work alongside a team of passionate problem-solvers who share knowledge freely, celebrate wins together, and push each other to do their best work. We know great work starts with a supportive environment. Here’s what we offer: • Competitive pay with annual bonus opportunity, • Health, dental, and vision insurance, • Paid time off, holidays, and flexible core business hours, • 401(k) retirement plan with company contribution, • Professional development opportunities, including training and conferences At RouteGenie, your efforts will directly support our mission to connect people and care by powering the technology that moves them.. If you’re ready to bring your skills to a collaborative, fast-moving team, we’d love to hear from you—apply today! Powered by JazzHR urizlJ0nrE

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Health insurance, • Opportunity for advancement As a customer service manager, you will have the unique ability to work with customers, service them, and cash them out. We sell pavement sealer and all the tools and equipment to go with it. This is an industrial setting where you may get dirty from time to time while assisting the customer with the hose to pump the sealer. You will have the interesting opportunity to resolve problems with customers and help them find solutions to do their job better. You can implement your friendly nature, your problem-solving ability and your desire to produce results as a customer service manager. As you manage the store, you will be asked to come up with innovative, unique problem-solving solutions and procedures to ensure that the needs of both the company and the customers are being met. Responsibilities • Maintain store inventory and equipment, • Keep a clean and welcoming storefront and service area, • Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business., • Update all customer service information on a regular basis to keep departments ready for review at all times., • Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting., • Provide technical advice, help desk resources, solutions and new techniques on a consistent basis, even while dealing with technological problems and breakdowns., • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Ability to work with industrial equipment, • Forklift experience is preferred, • Comfortable using computers and customer management software, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectivelyBenefits/Perks, • Competitive Compensation, • Career Growth Opportunities

Job Description Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning. The University places special emphasis on preparing students for excellence in professional life, civic engagement, and on instilling and understanding that learning is an exciting lifelong journey. Students are encouraged to be creative, innovative, ethically minded leaders for an ever-changing, diverse, and interconnected world. The Mission of Daemen University is to prepare students for life and leadership in an increasingly diverse and complex world through the integration of education and professional preparation. Daemen University is going beyond instrumental needs to foster the development of individuals who are dedicated to the health and well-being of local and global communities. Purpose of Role The Records and Data Support Assistant / Alternative Program Specialist works within a team to carry out duties for the Registrar's Office. This includes creating and managing the student's academic record. This position assists our campus community with processes that support registration, grading, transcription and graduation. The Records and Data Support Assistant / Alternative Program Specialist also provides entry-level support in the collection, organization, and maintenance of institutional data to support decision-making, reporting, and compliance functions across the university. They provide direct support services to students, the campus community, alumni, and the public. The Records and Data Support Assistant / Alternative Program Specialist will assist and support process improvement, testing and documentation of in-house procedures, particularly in areas of direct support such as transcripts, grading, registration, enrollment verification and other related Registrar processes. About This Opportunity Joining our Registrar Team, the Records and Data Support Assistant / Alternative Program Specialist will be responsible for the following: • Assist and support process improvement, testing and documentation of in-house procedures, particularly in areas of direct support such as transcripts, grading, registration, and other related Registrar processes., • Assist with the collection, entry, validation, and maintenance of institutional data from various departments., • Perform routine data integrity checks to ensure accuracy and consistency across databases., • Assist with the preparation of state, federal, and accreditor-mandated data reports (e.g., IPEDS, Middle States, NYSED)., • Assist students and faculty with the Registration process in all phases including; schedule creation, advanced registration, drop/add, cancellations, petitions for enrollment and other registration needs for alternative programs., • Support alternative programs with grade collection process, which includes managing incomplete grades, grade changes, grade verification, missing grades and other academic grading needs., • Create, maintain and purge student academic files. This will require interaction with both a Student Information System as well as an E-filling system. This includes filing of appropriate documents and forms in files., • National Student Clearing House liaison including enrollment, degree verification reporting as well as error resolution., • Process and update information from Committees of Academic Standards for both Graduate and Undergraduate students; this includes Suspensions, Dismissals and changes in status., • Process and assist with intake of Admission files for new students., • Process and assist inactivating students as well as leaves and withdrawal requests., • Coordinate transcript request processing, tracking and other transcript support., • Data entry transfer credits for prospective incoming and current students., • Coordinate and support enrollment and degree verification processes. This includes loan verification or deferment needs., • Processing of professional licensure applications/certifications for Daemen alumni., • Perform grading support for students and faculty., • Coordinate enrollment data processing such as our attendance procedure and follow up. This includes the use of a student system to missed class information., • Processing of approved academic bankruptcies; authorized late withdrawals; posting of CLLE credit., • Assist faculty with inquiries regarding their course enrollments, class rosters, grading packages, etc., • Assist with processing of non-course degree requirement completion on student record., • Assist with student Prolonged Absences requests., • Process and coordinate student, faculty/instructor and/or other campus community forms., • Assist with office communications to the campus community as needed., • Support when needed, preparation and maintenance of the planned and current course files and academic schedule for each term. Support when needed individual room course assignments., • Support when needed, receptionist duties in the Registrar and Registration offices., • Must abide by Family Educational Rights and Privacy Act (FERPA) regulations and be able to exercise a high level of confidentiality in regard to student records., • Additional specific duties/projects as assigned by the Registrar and the Associate Registrar. Required Qualifications Required Knowledge, Skills and Abilities: • Experience in a customer-related field with the demonstrated ability to react to customers quickly, accurately, and congenially., • Experience or training that demonstrates strong organizational skills., • Must possess strong computer skills, including the ability to operate a student information systems or similar types of Enterprise Resource Planning software (ERP), as well as other common office software such as Word and Excel., • Attention to detail and the ability to follow through independently are essential. Effective critical thinking abilities are vital., • Strong oral and written communication skills for concise, friendly, tactful and effective communication. Minimum Qualifications: • Associate's degree in related field. 1-2 years of experience in higher education or experience in a related field. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered., • Knowledge, experience with student information systems (SIS). Ellucian Colleague preferred or others such as Ellucian Banner, Oracle/PeopleSoft..., • Experience working in higher education, particularly with academic records., • Knowledge and experience in system functional testing and/or creating functional process documentation Total Compensation Daemen University offers a robust total compensation package that includes: • Health insurance with an option of two plans: an HSA plan with the deductible funded by employer HSA contributions, or a copay plan., • Dental insurance through the Guardian network., • Vision insurance through the Guardian network, and an option between the VSP or Davis plans., • An 8% employer contribution to the retirement savings account when employees contribute just 5%., • Fully paid long term disability insurance, guaranteed-issue life insurance for new hires up to a volume of $150,000., • Tuition waiver for full-time employees and their qualified dependents. Entrance in Tuition Exchange scholarship opportunities to pursue education at other institutions., • Generous time off for administrative and staff employees. Daemen University strongly encourages all campus community members to get vaccinated for COVID-19, including a booster vaccine. Job Posted by ApplicantPro

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY Care Coordinators work in collaboration to ensure that Health Home consumers receive comprehensive care coordination. As part of the Children’s Health Home Team, the Care Coordinator is responsible for managing all aspects of care for child & family Health Home consumers which includes tracking and arranging appointments, working in partnership with treatment providers, offering consumer advocacy and education, and coordinating other aspects of the consumer's community services. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Coordinate all services for assigned children’s caseload dependent on assessment of needs (High, Medium, or Low)., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Administer CANS and utilize HCS (Health Commerce System), (MAPP & UAS) assessment tools and utilize results to link to additional needed services (Level II)., • Regularly obtains and documents consent on the DOH 5201 and DOH 5055 forms as appropriate., • Promote client rights and access to social service, social security, mental health, and other support services., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client and their caregivers at least annually., • Conduct regular case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Complete the monthly Children’s Billing Questionnaire for each client on their assigned caseload by the last business day of each month., • Coordinate care across the system including help in utilizing resources, accessing health related services, and overcoming barriers to clients obtaining needed medical care and social services., • Work directly with clients, family/caregivers, and discharge planners to assist in transition planning., • Assist client and caregivers with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Work closely with the interdisciplinary care team including primary care providers, MCO, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Work collaboratively with schools and other educational providers to ensure client’s needs are met., • Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program., • Conduct timely follow-up with inpatient facilities and local emergency rooms upon client admission, coordinate with discharge planners, and ensure client linkage to after care with primary care provider and specialists., • Provide culturally appropriate and sensitive care coordination services to our diverse population, including the use of language line and other translation services and advocate for language access with providers., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Maintain on-going communication with program manager about their assigned caseload and seek out supervisory support when needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Education and Experience: • Bachelor’s Degree in relevant discipline required; social work or other behavioral related area preferred., • Experience in care coordination/ care management highly preferable., • Familiarity with electronic health record management system a plus., • Familiarity with community linkage resources helpful., • Ability to effectively provide care management services, responding supportively and with persistence to the client families and demonstration of an understanding of the community and available resources., • Willingness to work within the community, complete home visits and directly transport clients., • Ability to occasionally work outside normal work hours to meet client / outreach needs., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary of $23.00 to $25.00 per hour, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Internship Summary: As a Centralized Intake Intern, you'll process client requests, coordinate services, and collaborate with clinicians to ensure clients get the care they need. You’ll also assist with quality reviews, insurance verifications, and administrative tasks, all while building key skills in service coordination and client support. Intern Responsibilities: • Process calls and emails requesting services – engage potential client/guardian, assess for risk and need for service, obtain demographic information, verify insurance, schedule with the appropriate clinician, etc., • Collaborate with Supervisor of Fiscal Services regarding insurance issues, • Work in partnership with various referral sources to assist with appropriate linkage of clients, • Assist clients with linkage to other community resources as needed, • Collaborate with Intake Supervisor, Director of Clinical Operations & EMR, and Clinical Supervisors regarding clinician caseloads, • Add clients to High Risk List when appropriate, • Daily check of HealtheLink alerts and icarol system for calls to Crisis Services & follow up with clinicians/psychiatric providers as necessary, • Conduct monthly Utilization Reviews and monthly Quality Assurance reviews, • Provide assistance to clinicians regarding intakes as requested, • Collaborate with Office Manager regarding administrative/office issues, • Possess a working knowledge of Credible EMR system, • Maintain positive working relationships with program staff and others within the agency, • Participates and contributes to program Quality Improvement process Minimum Requirements: • Currently enrolled as an undergraduate or graduate program with a focus in health and human services, • Experience working in the mental health field, • Knowledge of community resources and programs throughout WNY, • Strong computer skills Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.