1000+ Best healthcare customer service Jobs in Newark, New Jersey (May 2026) - page 3

Infection Surveillance Officer, Infection Prevention, Mount Sinai Brooklyn

9 days ago

New York

Strength Through Diversity Ground breaking science. Advancing medicine. Healing made personal. Infection Surveillance Officer, Infection Prevention, Mount Sinai Brooklyn Roles & Responsibilities: Surveillance: • Knows CDC Guidelines and National Healthcare Safety Network (NHSN) associated infection tracking system., • Investigate and document possible infectious outbreaks, working with the administration and the departments involved to correct the problem., • Conducts daily surveillance of hospital-acquired infections (HAIs) according to NHSN definitions and reports results to IP team and leadership, • Conducts regular surveillance of Surgical Site Infections according to NHSN definitions., • Prepares NSHN reporting of mandatorily reportable procedures (HPRO, HYST, COLO, FUSN, and others) and all gender affirmation surgeries (GAS), • Ensures that infection control guidelines for all departments are current and appropriate., • Conducts ongoing infection control in-service education programs for all departments., • Prepares and delivers specific infection control lectures as needed., • Participates in Infection Control Committee meetings by presenting data collected and throughout surveillance periods., • Documents and shares with the IP team if any infection is considered hospital-acquired, • Serves as liaison to Facilities regarding interim life infection control safety issues pertaining to construction., • Serves as liaison to Supply Chain Transformation Initiative regarding safety devices and all Nursing Products that are infection control related., • Assists in the follow-up of exposures to blood-borne pathogens. Demonstrates the knowledge and skills necessary to provide care based on physical, psychological, educational, safety, and related criteria appropriate to the age of the patients served in the assigned area Requirements: Education: • Master in Microbiology, Nursing, or Public Health. BA/BS can be considered with appropriate experience. For nursing - New York State License in Nursing with current registration preferred Certification: • Infection Control Practices and Barrier Precautions certification Good investigative skills. Ability to write, educate and work independently. Excellent written and oral communication skills Reports to: Hospital Epidemiologist General Skills and Competencies Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Building a Successful Team - Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals. Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures. Building Trust - Interacting with others in a way that gives them confidence in one’s intentions and those of the organization. Aligning Performance for Success - Focusing and guiding others in accomplishing work objectives. Customer Focus - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs. Driving for Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. Coaching and Developing Others - Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities. Building Partnerships - Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals. Delegating Responsibility - Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness. Gaining Commitment - Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved. Stress Tolerance - Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization. Strength Through Diversity The Mount Sinai Health System believes that diversity, equity and inclusion are drivers for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together and participate actively as a leader within the Mount Sinai Health System by: • Serving as the primary resource management representative of the Mount Sinai leadership teams, committees, etc., and acting as the primary executive leader interface between Mount Sinai and key executives from the health systems’ vendors and partners, • Engaging with relevant thought leaders and policy-makers at the federal and state levels, and representing the Health System as assigned., • Using a lens of equity in establishing and promoting policies and procedures and providing opportunities for all to thrive., • Confronting racist, sexist or other inappropriate behavior and challenges exclusionary organizational practices and serving as a role model to promote anti-racist behaviors., • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers. We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. Explore more about this opportunity and how you can help us write a new chapter in our story! Who We Are Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside (formerly Mount Sinai St. Luke’s), and New York Eye and Ear Infirmary of Mount Sinai. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its incumbents and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled Compensation Statement The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $104995 - $157492 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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