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  • Patient Care Coordinator
    Patient Care Coordinator
    hace 12 días
    $20–$30 por hora
    Jornada completa
    Manhattan, New York

    Our multidisciplinary psychology and psychiatry group practice in Midtown Manhattan is seeking a Patient Care Coordinator to join our administrative team. This role is central to the patient experience and supports both clinical care and practice operations. We are looking for a detail-oriented, organized, and compassionate professional who can manage multiple responsibilities while upholding high standards of professionalism, confidentiality, and patient service. What You’ll Do • Schedule and coordinate patient appointments across multiple providers., • Conduct patient intake and screening calls with clarity and empathy., • Collect copays and patient balances in accordance with practice policies., • Verify insurance benefits and eligibility, including Medicare plans., • Maintain accurate, HIPAA-compliant patient records., • Coordinate closely with our billing team regarding coverage, authorizations, and follow-ups., • Communicate effectively with clinicians and administrative staff to support continuity of care., • Manage multiple tasks in a fast-paced clinical environment. What We’re Looking For • Experience in a medical or behavioral health office (preferred)., • Knowledge of insurance verification and Medicare rules., • Strong understanding of HIPAA and patient confidentiality., • Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets)., • Excellent organizational, multitasking, and time-management skills., • Strong written and verbal communication skills., • Ability to work collaboratively in a team-based environment. Education (Helpful, Not Required) This role is well-suited for individuals pursuing or holding degrees in: • Healthcare Administration, • Health Information Management, • Business Administration (Healthcare concentration), • Public Health, • Psychology or Premedical studies Why Join Us • Supportive, professional, and collaborative team culture., • Stable, physician-led practice with experienced leadership., • Meaningful patient-facing role in a respected mental health setting., • Opportunity for growth and long-term development within the practice. Location: Midtown Manhattan, NYC Position Type: In-person | Full-time Compensation: Competitive and based on experience.

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  • Intake Specialist
    Intake Specialist
    hace 26 días
    $24–$26 por hora
    Jornada completa
    Bedford-Stuyvesant, Brooklyn

    Job description: The Intake Specialist/ Parent Educator serves as the first point of contact for clients, patients, or customers seeking services. This role is responsible for gathering initial information, verifying eligibility, completing documentation, and ensuring a smooth transition into the appropriate mental health services or programs. The ideal candidate is organized, empathetic, and detail-oriented, with strong communication and data entry skills. Mental Health Navigator Responsibilities: ▪ Conduct initial sales pitches to warm leads, engaging families and organizations to introduce them to our services. ▪ Manage high call volumes and provide clear, compassionate communication. ▪ Educate families on available mental health programs and services, providing clear information about treatment options, eligibility criteria, and program processes to ensure informed decision-making and improved access to appropriate care. ▪ Stay informed about each mental health program we provide, including services like one-on-one services and skill-building services, to guide families in accessing the appropriate support for their child’s needs. ▪ Enroll patients in our programs, ensuring a smooth and efficient onboarding process. ▪ Communicate effectively with both external clients (Patients, families) and internal departments (HR, coordination teams). ▪ Maintain accurate records of all intake-related activities. ▪ Taking initiative on tasks with a determination to follow up and achieve sales goals. ▪ Ability to take initiative and demonstrate responsibility in managing tasks. ▪ Navigate time-sensitive situations and multiple priorities under pressure. Ideal Qualifications: ● Strong communication skills, both verbal and written. ● Ability to multitask and stay organized in a fast-paced environment. ● Detail-oriented with a focus on accuracy in handling paperwork. ● Prior experience in customer service or administrative roles is a must. ● Empathetic and professional when interacting with families.

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  • Medical Office Receptionist (full time job: 4 days in Linden & 1 day in Livingston, NJ) - Preferable Female - Bilingual Spanish
    Medical Office Receptionist (full time job: 4 days in Linden & 1 day in Livingston, NJ) - Preferable Female - Bilingual Spanish
    hace 2 meses
    Jornada completa
    Linden

    Full job description Medical Receptionist Linden, NJ | Full-time (4 days a week) and Livingston, NJ (1 day of the week-every Monday) Kindly visit the office interview available from 10am-3pm Job Summary Medical Office receptionist job duties which includes accurately perform assigned portions of check in, and check out, telephone answering, appointment scheduling, referrals, assisting physician with procedures, filing, scanning, faxing, etc. CORE FUNCTIONS AND COMPETENCIES : Places the patients in the examining room ensuring they are as comfortable as possible. Obtains vital signs with the use of electronic instruments if instructed (Thorough training will be given) & enters the information on the patient’s chart Assists physicians or nurse practitioner with examination and treatment of patient. Screens telephone calls for the physicians or Nurse practitioner. Takes accurate clinical messages within timely limits and as perpractice policy. May answer patient’s inquiries with respect to medical questions within the limits of knowledge and practice policy. Cleans and restocks examining rooms for the day’s use. Ensures that reports from diagnostic tests ordered have been received. Takes calls from pharmacies. Calls in prescriptions and prescription refills accurately to pharmacy as directed by the physicians and documents accurately in the medical record. Calls patients with follow up instructions or leaves instructions on patient report phone system. Schedules follow up, routine, and annual physical appointment. Documents telephone calls accurately in medical record. Maintains strict confidentiality. Adequate medical knowledge to perform the essential functions of the job such as providing patient education regarding treatment plans/regimens. Assist in performing in office procedures. POSITION : Receptionist – tasks are assigned by functional area, and may be combined depending on overall patient volume. RESPONSIBLE TO : Office Manager Responsibilities and Duties Responsibilities include, but are not limited to, the following: Answers the telephone pleasantly, and by the third ring as often as possible; routes call if necessary or takes appropriate detailed message Contacts patients to schedule appointments involve in check in and check out process. Other Shared and Common Duties and other duties assigned. Typical Physical Demands Work may require sitting for long periods of time, Position requires manual dexterity sufficient to operate a keyboard, operate a computer, telephone, calculator, copier, and such other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. Position also requires viewing computer screens and typing for long periods of time, and working in an environment which can be very stressful. Qualifications and Skills : Up to one year of experience in a medical office preferred (freshers are welcome too). Working knowledge of managed care. Pleasant speaking voice and demeanor. Neat, professional appearance. Strong written and verbal communication skills. Bilingual preferred – (Spanish speaking preferred) Accurate and fast data entry skills. Job Type: Full-time Pay: $16.00 - $18.00 per hour Benefits: Free parking On-the-job training Work Location: In person

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