Retail Regional Director (New Jersey)
15 days ago
Rochelle Park
Job Description Ascend Wellness Holdings (AWH) is looking to hire a Regional Retail Director for our New Jersey market! The Regional Retail Director of NJ reports to the SVP of Retail and effectively leads their team of Store Managers, ensures strong retail performance, with responsibilities in driving sales, customer service satisfaction and P&L management of the retail stores. This role will work cross functionally with key partners including but not limited to Human Resources, Talent Acquisition, Compliance, Marketing, Retail Operations, New Store Development, Construction to ensure regional business needs are met. PRIMARY RESPONSIBILITES • Monitor the P&L reports for each store and develop effective ways to fill in any gaps between actual performance and company projections, • Prioritize store performance issues to make certain that the issues most directly affecting profitability are addressed first, • Immediately address any lapses in compliance with corporate policies or local, state, and federal laws, • Ensuring region-wide customer satisfaction and product quality, • Act as a coach to the store managers and as a resource to each store employee to help inspire the success of each store, • Responsible for overseeing all aspects of retail performance, ensuring efficient and sound operations, maximum profit, and a best-inclass store experience, • Establish and ensure key performance indicators (KPI) are being tracked and maintained in all store locations, • Anticipate market trends and opportunities by analyzing existing product performance, customer insights, and individual store KPI's, • Manage the purchasing and procurement of product mixes per location; set pricing and promotional strategies, • Ensure best-in-class customer experience exists by staying connected to customer needs, anticipating changes and preparing teams to meet consumer challenges, • Maintain active presence in the stores and provide support for in store events, • Analyze and create weekly, monthly, and quarterly sales reports, • Partner with Senior Leadership to develop, execute and evaluate strategies for opening new retail locations, • Develop initial store operating budget in coordination with Store Manager and Finance Department, • Establish staffing levels for new stores and partner with Human Resources to ensure a proper hiring plan is in place, • Ensure successful implementation of POS system in new locations, including employee training, • Maintain physical presence throughout store set up and store openings, • Collaborate with product and marketing teams to plan product allocation, merchandising plans, promotional signage, and social media strategies, • Partner with cross functional leaders and Store Managers to monitor store inventory, staffing and other critical operational functions to optimize store performance, • Partner with Compliance and HR to implement Standard Operating Procedures for all retail locations, and ensure they are in full compliance with local, state, and federal laws. JOB REQUIREMENTS • Bachelor's degree or 9+ years' experience in lieu of degree, in a senior management role in a retail setting, specifically with POS Strong organizational, project management and time management skills to successfully implement strategic initiatives from initial idea through execution, • Strong business acumen including data management, quantitative analytical skills with attention to detail and accuracy, • Strong communication, critical-thinking, and presentation skills; including the ability to provide written and verbal direction effectively, • A high level of integrity, personal motivation, adaptability and sense of urgency, • Ability to work in a fast paced, dynamic environment and prioritize workload to manage multiple projects with strict deadlines, • Must be a collaborative team player who can both nurture and develop retail management, • Proven leadership ability, as well as strength in building internal partnerships, • Ability to think strategically and develop achievable long-term goals, • Strong organizational, project management and time management skills to successfully implement strategic initiatives from initial idea through execution MUST HAVES • Proactive, self-motivated, and able to work in a fast-paced, deadline driven environment, • Superior interpersonal skills including strong public speaking abilities, • 80% travel; hours and days of availability may fluctuate during times of greater demand, • Demonstrated creativity and innovation in implementing programs that fit business needs, • Demonstrated leadership, interpersonal skills, communication, facilitation, and presentation skills, • Strong project planning skills and project management skills, • Highly proficient in all MS office products (Proficient Excel, PowerPoint, Word, Adobe, and Outlook), • Ability to pro-actively plan, schedule, and execute multiple tasks simultaneously, • Ability to manage ambiguity and move forward during change, • Demonstrated track record as an outstanding problem-solver, including an ability to gather and analyze data and quickly identify key issues, • Strong interpersonal skills, including the ability to regularly interface with senior management, • Ability to work well as part of a diverse, cross-functional team, • Self-starter, highly resourceful and capable of operating at a high level with little supervision, • Ability to connect and communicate effectively with virtual business partners (by phone, email, and/or other technology), • High professional standards regarding customer service and confidentiality Company Overview Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand. EEO Statement Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
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