Trabajos home care provider en Cherry Hill, NJ - Page 8Crear alertas

Job Description Customer Care Specialists: Make a Great Living, Help your Community Greater Philadelphia Health Action, Inc. is a Federally Qualified Health Center known to be the largest healthcare provider in the greater Philadelphia area. With joint-commission accredited Health Centers providing compassionate and affordable healthcare services throughout Philadelphia regardless of an individual’s ability to pay. Due to unprecedented growth, we are presently seeking Customer Care Specialists to work at the Carl Moore Health Center location. With demonstrated performance, we offer an ability to work from home. Responsibilities include: • Ability to quickly and accurately process incoming phone calls in a high-volume call center., • Ability to navigate electronic systems to document and process customer requests, • Ability to actively listen, take questions and deliver feedback related to patient inquiries, • Ability to process requests following established protocols and workflows within a complex health system, • Ability to summarize, process, and task appropriately messages and complaints following established protocols and procedures, • Provide patients with accurate and timely health information services., • Analyze a customer/patient’s service needs and refer to other departments and sites for follow-up, as needed., • Identify and escalate priority calls, appropriately and as needed., • Promote GPHA’s vision and mission to staff, patients and the public at large. GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, Loan Forgiveness, and Free Malpractice Insurance...and many positions have Flexible, Hybrid or REMOTE WORK Schedules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law. Visit us at

Job Description Job Title: Community Recovery Specialist Location: Philadelphia, PA Job Type: Full-Time | Non-Exempt Schedule: Monday – Friday, 6:00 AM – 2:30 PM (Day Shift Only) Starting Pay: $20.24 per hour Department: Behavioral Medicine – GOLDMAN Reports To: Program Director / Clinical Supervisor Overview The Behavioral Wellness Center at Girard is a well-established behavioral health facility in Philadelphia providing inpatient psychiatric care, substance abuse treatment, and outpatient behavioral health services. We are a leader in behavioral healthcare, committed to delivering trauma-informed, evidence-based, and culturally responsive care to meet the needs of our diverse community. We are seeking a Community Recovery Specialist (CRS) to join our team. This position is a full-time, Monday through Friday, daytime schedule (6:00 AM – 2:30 PM) with no evening or weekend hours. The CRS provides peer-based support to individuals in intensive outpatient and outpatient programs, including 1:1 peer counseling, group facilitation, recovery support, and post-treatment follow-up. The role also plays a vital part in outreach, engagement, and reentry planning for individuals transitioning from incarceration or inpatient treatment back into the community. Responsibilities * Provide individual peer counseling during treatment and in post-discharge follow-up * Facilitate and co-lead recovery-focused groups * Conduct outreach through phone calls, home visits, and mailings * Lead orientation and provide recovery education for new program admissions * Assist with reentry transition planning for individuals returning from prison * Use motivational interviewing and de-escalation techniques when appropriate * Accurately document services and interactions in the Electronic Health Record (EHR) * Monitor urine collections, model positive behaviors, and document observations * Collaborate with the interdisciplinary team and actively participate in staff meetings Qualifications * High school diploma or GED required * Certified Recovery Specialist (CRS) or Certified Peer Specialist certification required within 90 days of hire * Minimum of 12 college credits in Behavioral Health or Human Services preferred * Valid driver’s license and clean driving record required * Lived experience in recovery strongly preferred * Familiarity with 12-Step programs (AA/NA) * Proficiency with computers and Electronic Health Records (EHR) * Strong communication, engagement, and documentation skills * Bilingual English/Spanish preferred About Us The Behavioral Wellness Center at Girard is committed to empowering individuals and strengthening communities through evidence-based behavioral health services that are spiritually and culturally responsive. Our vision is to be the region’s premier provider of behavioral healthcare, guided by our values of Choice, Hope, Integrity, Respect, and Professionalism. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer – EOE/M/F/D/V

Job Description About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! Job Description: Ennoble Care is looking for a Full-time, Customer Support Associate that will work out of our Voorhees, NJ office. This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Customer Service Associate, you should be compassionate, experienced, and highly organized. In this role, you will ensure that our patients immediate needs are taken care of. Key Responsibilities: • Frequent contact with patients to provide support, and manage compliance with the care management programs to increase positive outcomes, • Document all client communications (verbal or written) accurately, • Communication from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate, • Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities, • Become skilled at using technology including secure email, telephone system, electronic medical records, etc., • Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications, • Excellent customer service skills demonstrated by positive feedback from customers and patients, • Must be comfortable with speaking on the phone for large amounts of the day, • Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service, • Ability to take accurate notes to document each task in a timely manner, • Ability to multitask between different patients and workstreams while remaining organized and efficient with time, • Ability to thrive in a fast-paced environment, • Must be proficient in using a computer, including Outlook and other Microsoft Office programs, • Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis., • Nice to have: Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful Full-time employees qualify for the following benefits: • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity., • Paid Time Off, • Paid Sick Time, • 401(k) with up to 3% company match, • Referral Program

Job Description 100% REGIONAL/NATIONAL TRAVEL (MON-FRI) Company Vehicle/Tools Provided, Company Credit Card for Travel Expenses, Paid Travel/ Training, Achieve Professional Certifications (NEBB), Cell Phone/ Daily Food Allowance, Training/ Retention Bonuses, Weekends off, Hotel & Airfare Points are Yours to Keep! The HVAC Field Service Technician role has a competitive salary based on experience. Wellness Benefits: Medical, Dental, Vision, HSA, EAP, FSA, FSA Dependent Care, and Wellness program. Life, short-term, and long-term disability company-sponsored plans. Financial Benefits: Competitive pay, retention bonuses, employee-owned, 401K plan with match, paid time off, paid holidays, bereavement, paternal leave, jury duty, and tuition reimbursement. We are looking for a full-time HVAC Field Service Technician professional to join our Services team. As a small-medium sized business in the emerging energy efficiency space, we partner with some of the largest retailers, restaurants, and grocers in the world to ensure high quality and energy-efficient buildings! Our national network of engineers and technicians is unique in this field and provides a solid platform for future growth. The ideal candidate will be able to demonstrate exceptional communication and integrity while maintaining a high level of service excellence. Essential Duties and Responsibilities: • Perform system commissioning for commercial buildings including Air/Water Balance, Indoor Air Quality (IAQ) testing, Equipment start-up, and Quality Assurance (QA) testing., • Write technical reports at project completion for submission to customer., • Provide technical support to Customers and Contractors to resolve issues rapidly and thoroughly., • Make recommendations for potential service enhancements or modifications to meet the ever-changing needs of the customer base., • Provide technical support to customers and contractors., • 100%+ travel required (regional or national)., • 1+ year of HVAC experience required, • Proficient in MS Office (Excel, Word, PowerPoint and Visio), • Mechanical experience preferred, • NEBB, AABC, TABB & NBC certified is a plus, • Mechanical, electrical, and controls knowledge preferred, • Superior Customer Service Skills, • Excellent written and verbal communication skills, • High emotional intelligence, positive attitude, and a service leadership philosophy, • High attention to detail, follow-up, multi-tasking, and conflict resolution, • Able to demonstrate a high level of integrity and a penchant for high quality, • Must possess a strong work ethic and a high level of self-accountability, • Able to establish and maintain effective working relationships with co-workers, contractors, and customers, • OSHA 30 Hour training preferred, • Bilingual (Spanish speaking) would be beneficial The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at waist., • Must be able to climb a minimum 30 foot ladder, • Maximum unassisted lift = 50 lbs. Average lift less than 20 lbs., • Exposed to seasonal weather based on geographic region, • Exposed to moving parts and electricity that require safety protocols, • Exposure to varied travel conditions either driving or flying Perks: • Travel The Country - 100% Travel, • Paid Training: Classroom, Online, & Field, • Become an Employee Owner, • Company Provided: Vehicle, Tools, Laptop/Tablet, • Hotel & Airfare Loyalty Points Are Yours to Keep, • Gain Experience with All Equipment Types & Nearly All OEMs, • Paid Travel & Overtime, • Company Credit Card for Travel Expenses, • Achieve Professional Certifications, • Clothing Stipend & Cell Phone Allowance Training & Retention Bonuses, • Weekends Home, • Independent Work Life, • Learn A High Demand Skill Set, • Practical Hands-On Experience tW8yHENva5

Job Description BAYADA Home Health Care has an immediate opening for a Scheduling Coordinator in our Pennsauken, NJ Assistive Care State Programs office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. The Scheduling Coordinator will: • Provide superior customer service and quality home care, • Focus on managing coordination of client services and emergent scheduling issues, • Manage your Scheduling Coordinator caseload while proactively growing it, • Build lasting relationships with clients, referral sources, payors and community organizations, • Develop strong, communicative relationships with the team, • Maintain effective fiscal management of your caseload by monitoring metrics, • Prior medical office or home care experience preferred, • Prior supervisory experience a plus, • Demonstrated record of successfully taking on increased responsibility (goal achievement), • Ambition to grow and advance beyond current position, • Strong computer skills required (electronic medical record), • Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment., • Weekly Pay – Consistent weekly paychecks to keep your finances on track., • Comprehensive Benefits – Medical, dental, vision, and more — we've got you covered, • Work-Life Balance – Enjoy a Monday–Friday, 8:30 AM – 5:00 PM schedule., • Career Growth – Advancement opportunities to help you grow in your nursing career. Base Salary: $45,000- $52,000 / year depending on qualifications As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Job DescriptionDescription: We are seeking a highly organized and motivated Administrative Assistant to join our busy medical practice and provide exceptional support to one of our amazing providers. This is a dynamic opportunity to be an integral part of our healthcare team, ensuring smooth daily operations and patient care delivery. Key Responsibilities: • Provide direct administrative and scheduling support for Provider., • Accurately enter patient information and update electronic medical records., • Perform prior authorizations for imaging studies and medications as ordered by Provider., • Collaborate with clinical staff to ensure efficient workflow and patient satisfaction., • Multiple medical and prescription coverage options, • Dental and vision care plans, • Health Savings Accounts (HSAs), where applicable, • Flexible Spending Accounts (FSAs), • Voluntary critical illness, cancer, and accident insurance, • Voluntary hospital indemnity coverage, • Voluntary short-term and long-term disability insurance, • Voluntary term life insurance and AD&D (Accidental Death & Dismemberment), • 401(k) retirement savings plan, • Paid time off (PTO), • Commuter benefits, • Vision, • Flexible Spending Accounts, • MetLife Auto/Vehicle & Home Insurance Discounts Requirements:, • Previous experience in a medical office is strongly preferred., • Proficiency in eClinicalWorks (ECW) or EPIC electronic health records is highly desired., • Ability to handle a high-volume environment with professionalism and precision., • Strong interpersonal skills and a team-oriented mindset., • Flexible availability, with the ability to work some evenings until 7 PM.

Job Description Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 50,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you. Job Summary: Join a mission-driven team working to expand access to home care services for those who served our country. At Help at Home, we believe those who served our country deserve the highest standard of care—and a trusted partner to help them navigate it. That’s why we’re expanding our team of Market Development Representatives to drive a high-impact initiative focused on connecting Veterans and their families to home care services that are essential to helping them remain independent in the community. In this field-based role, you’ll serve as a community ambassador and advocate—building relationships with VA medical centers, clinics, social workers, and referral partners to ensure Veterans can access the support they’ve earned. This isn’t just business development—it’s mission-driven work that creates real, measurable impact in the lives of those who need it most. You’ll be accountable for building strong, ongoing relationships that generate qualified client referrals, while collaborating closely with internal teams to ensure seamless service delivery. This position offers a high level of autonomy and is ideal for a proactive, relationship-driven professional who understands the healthcare landscape and has a passion for improving access to quality home care services —especially those tied to VA medical centers, local clinics, or social work systems. Candidates should be located within reasonable driving distance to Philadelphia. While the position offers remote or work-from-home flexibility, it requires regular travel throughout the market on a weekly basis. What You'll Do: • Build relationships with key referral sources—including nursing case managers who establish plans of care and most directly influence a family’s choice of homecare provider, social workers, and healthcare professionals—to drive growth across your territory., • Identify and pursue new business opportunities, including in adjacent markets, with a focus on home care needs specific to veterans and their families., • Represent Help at Home at community events, VA and other veteran focused programs, and referral partner meetings to increase visibility and referrals., • Educate partners about the benefits of home care services and the unique ways we support the veteran population., • Collaborate with internal teams to ensure a seamless experience for clients and referral partners. What We're Looking For: • 3+ years of business development, community outreach, or referral-based sales experience—home health or healthcare experience strongly preferred., • Familiarity with referral networks tied to VA hospitals, medical centers, case managers, or veteran-serving clinics/social services is highly valuable., • A self-starter who thrives on connections, has a strong sense of purpose, and brings creativity to building relationships in untapped spaces., • Exceptional communication, empathy, and critical thinking skills., • Willingness to travel within your assigned region. Why Join Us?: • Be part of a fast-growing initiative to bring quality care to underserved veteran communities., • Work autonomously with the support of a collaborative, mission-driven team., • Role must be within the market (Philadelphia) they are supporting but can be remote within that geography. Benefits: • Direct deposit, • Healthcare, dental, and vision insurance, • Paid time off and parental leave, • 401k, • Ongoing, in-depth training opportunities, • Meaningful work with clients who need your help Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status. Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information. Powered by JazzHR x9ou8Ecd6Y

Job Description Part-Time Sales/Marketing Representative Location: Gloucester City, NJ (and surrounding areas) Schedule: Part-Time (24–30 hours/week) Compensation: $23–$25/hour + Commission About Us: Always Best Care of Camden is a trusted provider of non-medical home care services, dedicated to delivering compassionate and reliable care to seniors and disabled individuals. We serve clients through Medicaid, VA benefits, and private pay sources. As we continue to grow, we are seeking a motivated and personable Sales/Marketing Representative to help expand our client base and referral network in the Camden County area. Position Summary: The Sales/Marketing Representative will be responsible for developing and nurturing relationships with referral sources such as hospitals, rehab centers, senior communities, social workers, and case managers. You will promote Always Best Care’s services and educate prospective clients and families about our offerings, with a strong focus on customer service and community presence. Key Responsibilities: • Develop and maintain strong relationships with referral partners, • Represent the company at networking events, health fairs, and community functions, • Conduct in-person visits and presentations to potential referral sources, • Identify new business opportunities and track leads through the sales cycle, • Collaborate with office staff to ensure seamless onboarding of new clients, • 1–2 years of experience in sales, marketing, or business development (preferably in healthcare or senior services), • Strong communication and interpersonal skills, • Self-motivated with the ability to work independently, • Reliable transportation and valid driver’s license (local travel required), • Willingness to submit to a formal background check, • Competitive hourly pay: $23–$25 + Commission, • Part-time schedule (24–30 hours per week), • Weekly pay, Fuel reimbursement, 401(k) Plan, • Collaborative and supportive team environment, • Opportunity to make a meaningful impact on the lives of seniors and families Always Best Care is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Job Description POSITION SUMMARY: To learn many aspects of the Support office through: 1) hands on management and creation of policies and practices, 2) preparing reports, analysis and presentations, and 3) providing administrative and project support to the Supervisor. This position is an entry level professional track position and will offer training and continuing education to support a career in management and leadership within BAYADA Home Health Care. MINIMUM QUALIFICATIONS: • Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability., • Four (4) year college degree., • Demonstrated record of strong interpersonal skills., • Demonstrated record of goal achievement., • Prior health care and home care experience is a plus., • Competence in basic PC skills required to perform job functions., • Demonstrate and communicate the core values of BAYADA and The BAYADA Way., • Develop working knowledge of BAYADA's mission, services, people, organization, policies and procedures., • Create and manage policies, practices and procedures related to BAYADA support offices., • Coordinate logistics of events., • Initiate and independently research complex information through compilation of statistics, analyzing data and summarizing for review., • Provide backup support for routine support questions., • Participate in special projects: prepare reports and presentations using Microsoft Office (Word, PowerPoint etc.)., • Develop and/or coordinate articles for the BAYADA Weekly Bulletin, as needed., • Draft and distribute professional correspondence and announcements., • Support annual audits and compliance reviews, as needed., • Learn various aspects of organization through technology training, hands-on learning, cross-training and site visits., • Support the team (office and company) and provide back-up as needed., • Consistently meeting performance metrics., • Apply experience and skills to complete assigned work within own area of expertise., • Work within standard operating procedures and/or methods., • Answer telephones, greet visitors and generate correspondence as necessary for office needs., • Print insurance data form and updates client screen for new accounts where appropriate. Update existing accounts when information changes., • Check bill for accuracy. This includes verifying bill type, ID #, proper HCPCS/CPT 4 and revenue codes., • Check contract or negotiated rates and discounts. Makes sure that all necessary bill fields are completed legibly., • Correct bills as needed. Does retypes and payroll corrections when requested. Faxe corrections to service office., • Coordinate and follow up with other teams for billing of other insurances as needed; does transfer where appropriate., • Check for completeness of attachments. Enter any incomplete bills on the late list., • Coordinate with collector in rebilling claims as needed., • Quickly informs service of any unusual circumstances that effect reimbursement such as policy termination, etc., • Adhere to Collection office policy and procedure guidelines, including completing all weekly bills or places bills on the late list by 3:00 on Wednesday., • Bring required bill to changes to the supervisor's attention., • Advise supervisor of computer generated inaccuracies or required program changes., • Respond to service office requests for information and corrections in a timely manner., • Maintain billing files in a neat and organized manner., • Document client file notes clearly and concisely as needed., • Present a professional appearance., • Manage caseload as needed in the department., • Assist team members in billing actions on an as needed basis., • Maintain acceptable standards of attendance, punctuality, dependability and productivity. As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Job Description BAYADA Home Health Care is dedicated to keeping people safe at home with comfort, independence, and dignity. Since 1975, caring for people at home has been our passion and gives meaning to the work we do each day. Values-based and mission driven, BAYADA is on its way to realizing its vision of helping millions of people worldwide experience a better quality of life at home. POSITION SUMMARY: Responsible for providing BAYADA Home Health Care's employees with PC hardware, operating systems, infrastructure and applications technical support. A self-starter who has the appropriate technical and customer service skills to provide first class hardware and systems support. MINIMUM QUALIFICATIONS: • Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability., • Four (4) year college degree., • Minimum two (2) years Help Desk support experience., • IT industry certifications a plus., • Ability to troubleshoot issues to resolution via the telephone and quickly learn new technologies., • Strong knowledge of Microsoft Windows, Domain Environments, Group Policies, Exchange, Office Suite and networking protocols., • Experience configuring and troubleshooting PC hardware and applications., • Experience in and the ability to support the following network protocols, operating systems, hardware and software: TCP/IP, DNS, DHCP, VPN, desktops and laptop hardware, LaserJet, Desk Jet and Multifunction printers, Print Servers, VPN routers, DSL and cable modems, patch panel, switches, etc., Windows Operating System, Word, Excel, Outlook, Outlook Web Access (OWA), PowerPoint, Access, Publisher, Adobe Reader, Internet Explorer, Anti-Virus software, Citrix and Accuterm., • Ability to provide remote assistance utilizing remote desktop support tools., • Excellent analytical and problem-solving skills., • Excellent organizational, written, and oral communication skills., • Committed to providing excellent customer service in a fast paced, multi-tasking environment., • Demonstrated record of strong interpersonal skills., • Competence in basic PC skills required to perform job functions., • Demonstrate and communicate the core values of BAYADA Home Health Care and The BAYADA Way., • Provide Hardware, Systems and Network Support to all BAYADA offices and employees., • Respond to Technical Support calls concerning a wide variety of technical issues. Troubleshooting of issues to resolution for the following:, • Desktop and Laptop PCs, • Microsoft Operating Systems and images, • Windows Active Directory and Heroes domain environment, • Software installation and troubleshooting, • Routers, Switches, and Modems, • Virus protection and system security, • Documentation of calls in the Information Technologies call tracking database. Including detailed description of all communications with users, including all follow-up and documented resolutions., • Assist with the deployment of desktop hardware and software in the BAYADA's infrastructure (e.g., domain integration, proper virus protection, appropriate software installed, proper data backup, Citrix clients, System Management agents, Anti-Virus Software, etc.)., • Works closely with other members of the Desktop team to solve complex problems and escalate to senior team members or management when appropriate., • Achieve and maintain Hardware Manufacturer's warranty support certification in order to provide break fix support for our BAYADA hardware. Escalate to Vendor's warranty parts dispatch when required., • Assist with the configuration and installation of printers, scanner, and multi-function copiers., • Working knowledge of the BAYADA BayBox file and print servers and Windows Domain servers. Ability to work with our customers to complete hardware installations and Windows Domain migration., • Ability to troubleshoot, analyze and document TCP/IP network troubleshooting issues. Provide support to our offices in order to resolve networking issue and/or escalate appropriately., • Research and duplicate difficult configuration, compatibility, or product defect issues and escalate when appropriate., • Working knowledge of the BAYADA System Management appliance. Ability to deploy and troubleshoot software managed installations and scripts to the existing BAYADA computer inventory., • Working knowledge of the BAYADA's Anti-Virus enterprise software protection suite. Assist troubleshooting virus detections and remediation strategies., • Utilize the BAYADA Remote support appliance to remotely access to our PCs and Laptops., • Assist managing the BAYADA hardware and software inventory and licensing. Alert the Desktop and Office Support Services teams of any discrepancies., • Provide support to onsite technicians/contractors when required., • Support BEARS at home access for BAYADA staff working remotely., • Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff., • Base Pay: $23.48 – $28.84 / hour depending on qualifications, • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.