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Job Description ABOUT BATHHOUSE Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal parts sanctuary and scene. We build spaces where anyone, with any body, can show up and feel better leaving than they arrived. JOB DESCRIPTION Bathhouse is seeking a knowledgeable, safety-minded, and detail-oriented Pool Technician to help maintain the health, cleanliness, and functionality of our thermal pools and water systems. This role is essential to delivering a safe, elevated guest experience and ensuring our facilities operate smoothly every day. The Pool Technician will monitor water quality, perform routine maintenance, troubleshoot equipment issues, and work closely with operations and facilities teams to uphold Bathhouse standards. RESPONSIBILITES • Perform daily water testing and log all readings accurately., • Balance water chemistry (chlorine, pH, alkalinity, etc.) according to established standards., • Inspect pumps, filters, heaters, dosing systems, and related equipment., • Perform routine cleaning of pools, drains, filters, and mechanical rooms., • Identify and troubleshoot issues quickly; escalate repairs when needed., • Conduct preventative maintenance on pool systems and associated equipment., • Maintain accurate maintenance records and service logs., • Ensure compliance with health and safety regulations at all times., • Respond to operational issues or guest-impacting concerns promptly., • Collaborate with facilities, lifeguard/wet area teams, and management to resolve issues and plan maintenance. QUALIFICATIONS • 2+ years of experience working with pools, spas, aquatic facilities, or similar environments., • Strong understanding of pool chemistry, filtration systems, pumps, and heaters., • Certified Pool Operator (CPO)., • Experience working in hospitality, spa, hotel, or fitness environments is a plus., • Detail-oriented, organized, and proactive about identifying issues early., • Comfortable working independently and collaborating across departments., • Ability to lift 50+ lbs and perform physical tasks as needed., • Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays. COMPENSATION & BENEFITS • Hourly Rate: $30 - $32/hour., • Medical, Vision, and Dental insurance available for full-time employees., • Complimentary unlimited admission to Bathhouse., • Three "Plus One" guest passes per month., • 50% discount on services, retail products, and restaurant offerings.

Job Description Third Mate American Cruise Lines is seeking Third Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests. Third Mates are responsible for safe vessel and launch operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Third Mates are licensed mariners with basic maritime experience and keen interest in gaining experience in challenging U.S. coastal and river waterways. Our Third Mates are team-oriented, self-disciplined, and hands-on workers. Third Mates work alongside Deckhands and Engineers completing watch standing, maintenance, sanitation, and logistics tasks. Third Mates operate and maintain our 35ft-50ft certificated passenger launches. Our Third Mates are people-oriented professionals and meticulous officers, in service to our guests and as examples to our crews. Third mates enjoy comfortable onboard accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry. At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships. Responsibilities: • Ensure safety and security of passengers, crew, and vessel., • Safe launch operations in compliance with company and regulatory standards., • Conduct daily inspections of all vessel spaces., • Standing helm, security, gangway watches in Deckhand rotation., • Execution of vessel cleaning, sanitation, maintenance, and logistics., • Standing piloting watches under instruction of Captain or Mate., • Assisting Engine Room Attendant with machinery and system maintenance., • Support hotel and culinary teams in delivering five-star guest service., • Maintain logs, reports, and administrative records., • Maintain exemplary professional grooming and uniform appearance Work Schedule: • Typical March through November Cruise Season: 6 weeks on / 3 weeks off or 4 weeks on / 4 weeks off. Additional work periods may be possible during winter months aboard the few vessels operating or repositioning year-round., • This is a full-time, exempt position. Qualifications: • U.S. Coast Guard Master’s license: Masters 100T., • Transportation Worker Identification Credential (TWIC)., • Piloting and Boat Handling experience on coastal and river waterways: minimum 6months, desired 1yr., • Self-disciplined work habits and personal grooming., • Good communication skills and team skills., • Pre-employment drug test and continual participation in random testing., • Ability to perform the essential functions of the job with or without accommodation. Essential Functions: • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion., • Ability to work around 12 hours per day., • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20” diameter hatch., • Ability to stand for your entire shift., • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs., • Ability to frequently bend, squat and reach., • Ability to live and work on board a vessel for extended periods of time., • Ability to use stairs frequently. Compensation and Benefits: • Competitive daily rate., • Health, dental, vision, and 401(k) with match., • Access to advanced simulator-based training., • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training Applicant Acknowledgment By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position. Equal Opportunity Employer American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎ *Job sites across the nation. **This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice. Company DescriptionAmerican Cruise Lines is the largest river and small-ship cruise line in the United States, offering more than 50 itineraries across the country’s most scenic waterways and coastal destinations. From Alaska and New England to the Great Lakes and the Mississippi River, we provide personalized guest experiences aboard the finest ships in America, guided by our mission to share America’s story through exceptional travel.American Cruise Lines is the largest river and small-ship cruise line in the United States, offering more than 50 itineraries across the country’s most scenic waterways and coastal destinations. From Alaska and New England to the Great Lakes and the Mississippi River, we provide personalized guest experiences aboard the finest ships in America, guided by our mission to share America’s story through exceptional travel.

Job DescriptionWhy You’ll Love this Vehicle Care Specialist (Detailer) Job! Deliver Quality Behind a First-Class Guest Experience If you take pride in your work and enjoy being part of a team that delivers high-end service and attention to detail, Go Rentals is the place for you. Join us as a seasonal Vehicle Care Specialist (Detailer) in West Hampton, NY, and play a critical role in supporting a premium hospitality experience for private aviation guests and luxury travelers! In this role, you’ll help ensure every vehicle meets the highest cleanliness and presentation standards, contributing to the seamless, first-class experience Go Rentals is known for. From preparing vehicles to supporting daily operations, your work directly impacts guest satisfaction and our reputation for excellence. Go Rentals exists to create deep, meaningful relationships with our clients by going that extra mile in the form of unparalleled, customized one-on-one service. Pay: $25 / hour Why Go Rentals? When you join our team, you’ll gain: • A role supporting luxury hospitality and high-end guest experiences, • Competitive pay and a strong benefits package, • Comprehensive benefits package, including medical coverage, 100% employer-paid dental and vision, and a 401(k) retirement - plus the company covers a significant portion of medical benefits!*, • Paid time off, including vacation, sick time, holidays, and birthday leave*, • Employee discounts and lifestyle perks (auto rentals, vehicle purchase program, and Perks@Work)*, • Training and development opportunities to grow your career, • Health, wellness, and financial support programs, including insurance, disability coverage, and employee assistance*, • Additional perks, including travel assistance and a $40 monthly cell phone stipend**Benefits Eligible for Full-Time Employees Only If you’re someone who values quality, consistency, and being part of a team that delivers exceptional service behind the scenes, Go Rentals is the place to build your career. Create the foundation for an exceptional guest experience. Join Go Rentals as a seasonal Vehicle Care Specialist (Detailer) in West Hampton, NY, and help deliver the quality and care our guests expect!Responsibilities • Clean vehicles inside and out to Go Standards (wash by hand, brush, or by operating washing equipment), • Polish, dry, and clean vehicle windshields, windows, lights, mats, and exterior body, by hand, • Vacuum, shampoo, add air freshener, and clean vehicle interior (some stain removal may be required), • May be responsible for maintaining an inventory of cleaning supplies, • Assist with local auto deliveries and pick-ups, • Deliver or pick up vehicles for maintenance onsite or off premises, • Check fuel level and warning lights, inspect windshield for damage, factory reset/restore vehicle setting to clear prior guest data, check for guest items and place anything of value in Lost & Found, verify that registration is present, current, and matches the license plate, inspect the vehicle for any safety concerns, • Fuel and stage vehicles, • May wash bay floors, empty trash, tidy bathrooms, vacuum, sweep the lot, and any other miscellaneous tasksRequired Skills, • Minimum of a high school diploma or GED equivalent, • Valid unrestricted driver’s license, • Must have one to two years of driving experience and be insurable, • Must be 21 years of age or older, • Auto detailing experience preferred, • Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.PAY RANGES: Pay ranges may vary based on multiple factors, including, without limitation, skill sets, education, shift covered, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. EEO STATEMENT: Go Rentals provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At Go Rentals, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to anti-exclusionary practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential. AT-WILL EMPLOYMENT DISCLAIMER: Employment with the Company is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. JOB DESCRIPTION DISCLAIMER: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified at any time based on business needs. BACKGROUND AND DRUG CHECK NOTICE: Any offer of employment is contingent upon completion of a background check and drug test, conducted in compliance with applicable federal, state, and local laws, including fair chance hiring regulations. Your skills, experience, and perspective are valuable, and we want to empower you to make your mark here with us.

Job Description We are seeking talented and experienced Housekeepers to join our amazing team. The Housekeeper will clean, dust, wax, scrub, polish, and service guest rooms daily by following hotel standards. As a Room Attendant, you will be held accountable to provide the highest level of guest room cleanliness with goals to exceed guest expectations. The Housekeeper must ensure guest contentment and attention to the guest's needs with a clean room and amenities must be stocked according to hotel requirements. Duties to include, but not limited to; Job Description • Stock cart with supplies needed to perform duties, • Strip room of soiled linen and garbage, • Empties wastebaskets, and follow OSHA guidelines for disposal, • Properly places guest amenities, e.g., toilet paper, tissues, guest service directories, and turndown amenities, • Cleans rugs, carpets, upholstered furniture, and draperies, • Clean baseboards, walls, ceiling, woodwork, windows, door panels, and sills, • Transports trash and waste to disposal area from guest rooms, • Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc., • Makes beds with clean sheets in excellent condition, checks for stains and rips, • Knowledgeable and actively practices the hotels' emergency procedures and lost and found guidelines, • Perform and complete any special projects or reasonable requests assigned by management, e.g., daily focus projects, • Participate in Quality Check Audit conducted by the management of rooms, • Assists colleagues when own job duties if needed, • Properly uses all cleaning fluids and supplies according to OSHA standards, • Participate in general cleaning of guest rooms set forth by management, • Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered, • Reports any discrepancies in room status, why the room was not completed, etc. to Manager, • Assist guest with any cleaning concerns they might have or requests for additional supplies, • Have an exceptional eye for detail, • Ability to own the responsibility/assignment Requirements • Local candidates only, • U.S. Citizenship/Work Authorization required, • 1-2 years of luxury hospitality experience preferred, • Be able to lift, pull and push 50 pounds without restrictions, • Be able to speak, write and understand the primary language of the workplace, • Excellent organization skills, • Capable of working with little or no supervision and still maintain immaculate standards, • OSHA certification would be a plus Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job Description Luxury residential building is seeking a temporary Attendant to provide maintenance and cleaning duties to its private health club. Applicants must have prior cleaning experience, exceptional customer service, interpersonal and communication skills and a professional demeanor. Prior working experience within a health club, hotel or similar environment is preferred. This is a part-time position; must be able to work Saturdays & Sundays 7:00am-7:00pm. Main responsibilities include: • greeting members, • cleaning equipment, • mopping, vacuuming and sweeping the facility including restrooms, fitness areas and shared spaces to ensure a hygienic and inviting environment, • housekeeping responsibilities; cleaning and replenishing towels, • stocking and organizing inventory Physical requirement: must be able to lift at least 25 pounds. High School diploma or GED equivalency required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionJob description Housekeeping Supervisor We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating brilliant experiences that make people’ lives better! As an integral part of the Housekeeping Leadership Team, a Housekeeping Supervisor will work closely with our housekeeping team ensuring cleanliness and quality standards are exceeded and identifying areas of improvement. Manages the daily operations of a housekeeping services department to ensure offices, guest rooms, facilities bars, restaurants, and other specified areas are kept in a clean and orderly condition. Inspects all hotel facilities, recommends upgrades when needed. Establishes workflows, standard procedures, and quality control plans. Responsible for maintaining vendor/supplier relationships. Manages subordinate day-to-day performance of the job and creating/modifying schedules as the business demands. Ensures that projects, department milestones, goals are met and adhering to the standards of the company. Duties to include, but not limited to; Job Description Interpret, administer, and promote all departmental policies, procedures, and established standards. Collect/prepare the room and floor status report sheets for assigned work areas and assign rooms to Housekeepers as needed. Monitor & follow-up on work orders and submit them to Engineering according to hotel procedures Conduct pre-shift meetings Train housekeeping employees to achieve the standards of cleanliness in guests’ rooms Make recommendations and follow through on disciplinary action for assigned staff Respond to emergencies using information contained in SDS sheets. Keep SDS sheets current and readily available. Provide exceptional guest service for all requests by responding in a timely manner Inspect guest rooms, including VIP, vacant, occupied, and check-out rooms, to ensure the standards are being achieved by each employee Inspect public areas, lobby areas, hallways, storage closets, garbage rooms, offices, laundry rooms, lockers rooms, etc., to ensure cleanliness according to standards Assist in conducting monthly and quarterly Housekeeping department inventories Assist in maintaining required par level of all linen and guest supplies Balance and clear room status daily/nightly; compare the P.M. housekeeping report with the PMS room status report and resolve any discrepancies Monitor out-of-order, out-of-service, discrepant, and showrooms daily Monitor and direct progress of housekeepers and housemen in rooms that are undergoing deep cleaning. Participate in department meetings and quality check inspections Make sure floor storage areas and closets are kept in an orderly and clean fashion Handle/manage all lost and found items according to procedure Perform other reasonably assigned tasks Be a mentor, guide, trainer and champion for all Housekeeping team members Requirements Local candidates only U.S. Citizenship/Work Authorization required 2 years of Housekeeping Supervisory experience in a luxury hotel preferred Be able to lift 50 pounds without restrictions Candidates should be strong leaders, detail-oriented, and committed to providing exceptional customer service Knowledge of operational controls, budgeting, forecasting, and scheduling Strong oral and written communication skills Ability to train and develop team members Excellent organizational skills. Computer skills; strong working knowledge/capabilities with MS Office software and knowledge of PMS systems: Opera - Knowcross - Alice and InFor Working knowledge of Time & Attendance software Spanish speaking preferred, other languages very helpful Be able to speak, write and understand the primary language of the workplace Bi-lingual/Fluency in Spanish very helpful Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job Description Position Overview An exclusive luxury members club in New York City is seeking a Housekeeping Supervisor to lead daily housekeeping operations and ensure every area of the property consistently reflects exceptional cleanliness, presentation, and service standards. This is a leadership role within a high-end hospitality environment that blends luxury hospitality, wellness, dining, fitness, and member experiences. The ideal candidate is a polished, hands-on leader who can effectively supervise housekeeping staff, uphold luxury standards, coordinate with multiple departments, and create an exceptional member experience through operational excellence. What You'll Do Team Leadership & Staff Development • Supervise and coordinate the daily activities of housekeeping attendants across multiple shifts and operational areas., • Create and manage schedules to ensure appropriate staffing coverage, including evenings, weekends, holidays, and peak business periods., • Lead daily shift briefings to communicate priorities, special events, VIP arrivals, inspection results, and operational updates., • Coach, mentor, and develop team members through ongoing feedback, training, and performance management., • Assist with recruitment, onboarding, and training of new housekeeping staff., • Foster a culture of accountability, professionalism, teamwork, and service excellence. Quality Assurance & Inspections • Conduct comprehensive inspections throughout the property to ensure luxury-level cleanliness and presentation standards are consistently maintained., • Inspect and maintain:, • Spa and wellness areas, • Locker rooms, • Fitness facilities, • Lounges, • Restrooms, • Corridors, • Offices, • Public and member-facing spaces, • Identify deficiencies and implement corrective actions promptly., • Ensure compliance with housekeeping procedures, chemical handling standards, and OSHA safety practices. Operations & Inventory Management • Manage inventory levels for cleaning supplies, linens, guest amenities, and housekeeping equipment., • Monitor usage patterns and recommend efficiencies while maintaining luxury standards., • Ensure housekeeping carts, storage rooms, closets, and back-of-house areas remain organized and fully stocked., • Coordinate with vendors and management to maintain appropriate inventory levels. Cross-Functional Collaboration • Partner closely with Spa, Front Desk, Food & Beverage, Facilities, and Events teams to deliver a seamless member experience., • Coordinate housekeeping support for special events, VIP guests, and high-traffic periods., • Communicate maintenance concerns and facility issues proactively to appropriate departments., • Ensure housekeeping operations enhance the member experience without disrupting the club environment. Required Qualifications Hospitality Experience • 2–4 years of housekeeping experience within a:, • Luxury hotel, • Upscale spa, • Private club, • Luxury residential property, • Comparable hospitality environment Leadership Experience • Minimum 1 year of supervisory, lead, or team coordination experience., • Experience managing schedules, shift coverage, staff performance, and operational accountability., • Proven ability to motivate and develop team members. Communication Skills (Highest Priority) • Outstanding verbal and interpersonal communication skills., • Ability to build strong relationships across departments and leadership levels., • Experience providing coaching, feedback, conflict resolution, and team development., • Comfortable communicating with managers, facilities teams, vendors, and staff members. Operational Expertise • Strong understanding of:, • Housekeeping procedures, • Chemical safety, • OSHA standards, • Inventory management, • Workplace safety practices, • Experience conducting inspections and maintaining luxury-level cleanliness standards., • Ability to proactively identify issues and coordinate solutions. Organization & Time Management • Strong multitasking skills with the ability to manage multiple priorities simultaneously., • Exceptional attention to detail and follow-through., • Ability to maintain consistency and quality standards in a fast-paced environment. Ideal Candidate Profile The ideal candidate is a professional, polished, and service-focused hospitality leader who understands that luxury housekeeping goes beyond cleanliness—it is about creating an exceptional member experience. Successful candidates will demonstrate: • Strong leadership presence, • Excellent communication skills, • A hands-on management style, • Attention to detail, • Pride in maintaining exceptional standards, • A passion for hospitality and team development Schedule • Full-time, • Must be available for:, • Mornings, • Evenings, • Weekends, • Holidays Compensation & Benefits • $25.00 per hour., • Comprehensive benefits package., • Health insurance., • Additional employee perks and benefits., • Growth and advancement opportunities within a luxury hospitality environment

Job DescriptionBenefits/Perks • Competitive wages with performance bonus, • Thorough training on proper cleaning and disinfecting, • Career Growth Opportunities, • Fun and Energetic Environment, • Ongoing training About UsBubly Fresh Laundry Services aims to disrupt the laundry industry. Our mission is to provide excellent laundry services to our community, from providing a clean and peaceful environment, wonderful engagement and service to our customers, and develop, grow and value our talent. If you are seeking a place who seeks to put you and our customers as top priority, explore joining our team. Job DescriptionWe are seeking a highly engaged, driven, and founders mentality person to join us as a Laundry Service Representative! We are seeking a hard-working and reliable Laundry Attendant to join our team. You will be attending to our facilities with integrity and attention to detail. Your responsibilities will include cleaning, pressing, and folding laundry as needed. You will also be responsible for the safe operation of laundry equipment. Your goal is to create a clean and orderly environment for our guests by ensuring that all linens and towels are well cared for and maintained. You will also assist occasionally with the pick-up and delivery service. The ideal candidate is a motivated, self-starter who is process-minded and efficient, with excellent organizational skills, strong communication abilities and the willingness to learn new things. Resort and hospitality experience make you a premier candidate! Responsibilities • Fold laundry, including towels and linens, with high quality and attention to detail, • Track maintenance and repairs made to laundering equipment, • Contribute to sales, growth, and profits., • Ensure the cleanliness of the facility at all times, • Respond to guest requests with professionalism and patience, • Maintain adequate inventory of laundry supplies and consumables and restock when necessary, • Strict adherence to state, local, and hotel health and safety rules and regulations Qualifications • Proven experience as a laundry attendant, housekeeper, or cleaner preferred, • Able to work with minimal supervision and maintain a high level of performance, • Friendly, customer-oriented personality, • Strong organizational skills and an eye for detail, • Able to work quickly without compromising quality, • Able to be on your feet all day with some liftingInitial Screening QuestionsTo better learn more about you, in your application, please include a response to the following questions:, • Tell us why we should meet with you versus other candidates., • Briefly describe a time where you experience a customer complaint and/or a challenging manager and how you resolve / overcame this situation., • If you can be any part of a ship, what would it be and why?

Job DescriptionJob description Housekeeping Manager - Luxury Hotel Experience Required We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating luxurious experiences. As an integral part of the Housekeeping Leadership Team, a Housekeeping Manager will work closely with our housekeeping team ensuring cleanliness and quality standards are exceeded and identifying areas of improvement. Manages the daily operations of a housekeeping services department to ensure offices, guest rooms, facilities bars, restaurants, and other specified areas are kept in a clean and orderly condition. Inspects all hotel facilities, recommends upgrades when needed. Establishes workflows, standard procedures, and quality control plans. Responsible for maintaining vendor/supplier relationships. Manages subordinate day-to-day performance of the job and creating/modifying schedules as the business demands. Ensures that projects, department milestones, goals are met and adhering to the standards of the company. Duties to include, but not limited to; Job Description Interpret, administer, and promote all departmental policies, procedures, and established standards. Monitor all the daily operations of the housekeeping service department, including the cleanliness of all guest rooms and public areas daily Communicates with different departments to ensure that Housekeeping services and activities are properly planned. Coordinates the services and operations of Housekeeping and Laundry with those of other departments. Focus on day-to-day direction of the department including implementing projects and improvements Coordinates and supervises guest room transfers, as well as responding to resident requests in a timely and policy-compliant manner. Processes payables in a timely and efficient manner in accordance with policies and procedures. Inspects storage rooms, utility closets, and janitorial closets on a regular basis for upkeep and supply control. All Housekeeping supplies and equipment are requisitioned, and proper inventory levels are maintained to maintain housekeeping operations. Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed Ensure daily work assignments, payroll, reporting is completed accurately and timely. Collect/prepare the room and floor status report sheets for assigned work areas and assign rooms to Housekeepers as needed. Conduct pre-shift meetings Train housekeeping employees to achieve the standards of cleanliness in guests’ rooms Make recommendations and follow through on disciplinary action for assigned staff Respond to emergencies using information contained in SDS sheets. Keep SDS sheets current and readily available. Provide exceptional guest service for all requests by responding in a timely manner Inspect guest rooms, including VIP, vacant, occupied, and check-out rooms, to ensure the standards are being achieved by each employee Inspect public areas, lobby areas, hallways, storage closets, garbage rooms, offices, laundry rooms, lockers rooms, etc., to ensure cleanliness according to standards Balance and clear room status daily/nightly; compare the P.M. housekeeping report with the PMS room status report and resolve any discrepancies Monitor out-of-order, out-of-service, discrepant, and showrooms daily Monitor and direct progress of housekeepers and housemen in rooms that are undergoing deep cleaning. Participate in department meetings and quality check inspections Perform administrative duties not limited to payroll review, inventory, etc. Complete other reasonably assigned duties & tasks Be a mentor, guide, trainer and champion for all Housekeeping team members Requirements High school diploma or equivalent Minimum of 5 years experience in full-service hotels and full understanding of housekeeping overall department functions Local candidates only U.S. Citizenship/Work Authorization required Five (5) years of supervisory experience Proven ability to effectively lead and manage the overall operation of the department budget and be able to control operating expenses, you must have intermediate to advanced knowledge of financial concepts, budgeting, and other accounting operations Be able to lift 50 pounds without restrictions Candidates should be strong leaders, detail-oriented, and committed to providing exceptional customer service Knowledge of operational controls, budgeting, forecasting, and scheduling Strong oral and written communication skills Ability to train and develop team members Excellent organizational skills. Computer skills; strong working knowledge/capabilities with MS Office software and knowledge of PMS systems: Opera - Knowcross - Alice and InFor Working knowledge of Time & Attendance software Spanish speaking preferred, other languages very helpful Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 10 hour shift Ability to commute/relocate: New York, NY 10018: Reliably commute or planning to relocate before starting work (Required) Experience: Supervising experience: 5 years (Preferred) Hotel experience: Luxury - 5 years (Preferred) Microsoft Office: 1 year (Required) Google Suite PMS systems: Opera - Knowcross - Alice and InFor Housekeeping management: 5 years (Preferred) Work Location: In person Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job Description We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating brilliant experience that makes people’ lives better! We are seeking talented and experienced House Attendants to join our amazing team. you will be responsible to take care of all the public areas of the hotel not limited to the front of the hotel, back of house, guest rooms, offices, staircases, corridors, and hallways, and responding to all requests of guests or managers. The House Attendant must follow strict guidelines and safety standards set forth by the hotel with one goal in mind, “Guest” Duties to include, but not limited to; Job Description • Ensure daily checklist is completed according to hotel standards and report any incomplete task before the end of shift to your supervisor, • Participate in general cleaning of guest rooms set forth by management, • Ensure their assigned floors are always kept clean, tidy, and stock with supplies as needed by the Room Attendant/s, • Remove soiled linen, terry, and trash from the service areas or housekeeping closets and take them to the appropriate locations, e.g. garbage room, • Sort soiled linen/terries in the appropriate laundry bin to be cleaned type, • Assist housekeepers as needed to move roll-away beds, bed headboards, heavy machinery, mattress flipping, furniture moves, etc., • Vacuum hallways, clean exit lights, clean doors and frames, baseboards, moldings, hallway carpets, etc. as necessary in assigned sections, • Complete daily assigned projects that are given by the manager on duty, • Report guest requests, complaints, and inquiries to your manager to ensure matters are handled to ensure guest satisfaction, • Report all maintenance issues and items that need repair, • Delivery guests request as needed and ensure to greet guest in a friendly professional manner, • Stock and maintain all supply rooms and closets. Report all supplies that need replenishing to your manager, • Use high power equipment to polish, vacuum, mop, shampoo carpets, wax floors, and disposing of garbage, • Participate in general cleaning of guest rooms, public areas, or storage areas, • Knowledgeable and actively practices the hotels' emergency procedures and lost and found guidelines, • Perform and complete any special projects or reasonable requests assigned by management, e.g., daily focus projects, • Properly uses all cleaning fluids and supplies according to OSHA standards, • Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered, • Assist guest with any cleaning concerns they might have or requests for additional supplies Requirements • Local candidates only, • U.S. Citizenship/Work Authorization required, • 1-2 years of luxury hospitality experience preferred, • Be able to lift, pull and push 50 pounds without restrictions, • Be able to speak, write and understand the primary language of the workplace, • Excellent organization skills, • Capable of working with little or no supervision and still maintain immaculate standards, • OSHA certification would be a plus Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job Description Are you an experienced, detail-oriented housekeeper with a passion for excellence? Our premier housekeeping service in Manhattan, Zen Home Cleaning provides discreet, white-glove care for some of New York City’s most exclusive residences. We are seeking exceptional cleaners who take pride in their craft and understand the standard of service required in luxury environments. What You’ll Do: • Deliver meticulous cleaning with attention to fine details (marble, crystal, antiques, art collections, couture wardrobes)., • Provide discreet, professional service in private households., • Organize and maintain spaces to the highest standard of elegance., • Demonstrate respect, discretion, and confidentiality at all times., • Follow luxury service protocols and client preferences. What We’re Looking For: • Previous experience in luxury hotels, private estates, or high-end housekeeping., • A keen eye for detail and pride in delivering perfection., • Professional demeanor and excellent communication skills., • Reliability, punctuality, and a polished presentation., • Authorized to work in the U.S. and able to pass background screening. Why Join Us: • Competitive, above-market pay with growth opportunities., • Great tips from clients, • Consistent, stable scheduling (full-time & part-time opportunities)., • Training in luxury service standards., • Prestige: work in some of Manhattan’s most beautiful and exclusive homes., • A supportive, professional team that values your expertise. Location: Manhattan, Brooklyn, Queens, NY Compensation: Premium hourly + benefits & bonuses (commensurate with experience) If you hold yourself to the highest standard and want to be part of an elite team serving Manhattan’s finest residences, we’d love to hear meet you. APLEASE ATTEND OUR OPEN HOUSE ON TUESDAYS OR THURSDAYS AT 10:00AM. PLEASE SEE ALL DETAILS BELOW. DATE: Every Tuesday and Thursday TIME: 10:00am (latecomers will be sent away) LOCATION: Zen Home Inc., 146 West 29th Street, Suite 5E, New York, NY 10001 (between 6th & 7th Avenues) NOTES: Please be on time, bring your resume and dress for success \nCompany Description Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day. Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day.

Job Description Zen Home is a luxury, eco-friendly cleaning company serving high-end residences throughout NYC. We are known for our 5-Star service, attention to detail, and exceptional client experience. We are seeking a hands-on Field Operations Supervisor to lead our Cleaning Consultant team while driving revenue growth and maintaining luxury service standards. This is an active, field-based leadership role — not a desk job. What You’ll Do Lead & Develop a 5-Star Team • Recruit, train, coach, and evaluate Cleaning Consultants, • Conduct Quality Control visits, • Improve team retention and performance, • Step in to assist with cleaning when needed Drive Client Excellence • Ensure every home meets Zen Home’s 5-Star standard, • Exceed client expectations, • Resolve concerns in real time, • Increase client retention, • Encourage 5-Star reviews, • Build relationships with bellmen, front desk staff, concierges, doormen, and building management, • Cultivate referral partnerships Support Revenue Growth • Improve scheduling efficiency, • Generate client referrals, • Encourage Cleaning Consultant–generated leads, • Assist with large job estimates Field Requirements • Comfortable using public transportation daily, • Willing to walk between 5–6 client job sites per day, • Comfortable working in all weather conditions, • Physically capable of assisting with cleaning tasks Compensation Base Salary: $50,000 + Weekly Revenue Bonuses: High performers can earn an additional $8K–$39K+ annually based on performance Qualifications • 5+ years management experience (hospitality preferred), • Strong leadership and coaching skills, • Comfortable working in the field daily, • Familiar with Microsoft Office and scheduling apps, • Knowledge of NYC transit system, • Professional-level English communication\nCompany Description Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day. Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day.

Job Description Salary: $135000 - $155000 / year Other Forms of Compensation: bonus Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Director of Conference & Reception Services will be responsible for overseeing the engagement of all Clients, Guests, Vendors, and Associates entering Milbank. You will ensure that all policies and procedures are followed and that all hospitality departments operate at maximum efficiency. You will continuously elevate the program rather than maintaining it. This role requires a highly engaged, hands-on leader who takes full ownership of service delivery, operational processes, and business outcomes. The successful candidate will act as a trusted advisor to clients and stakeholders, proactively identifying opportunities, recommending solutions, and driving results rather than simply executing requests. They will lead by example, displaying an energetic, friendly, and approachable demeanor always. Essential Job Functions: • Support, manage, and execute Senior Leadership-level events strategically while leading with professionalism and ownership., • Develop and implement innovative programs that elevate engagement, optimize space utilization, and increase service impact., • Partner with client operations team; collaborating and analyzing data, feedback, and trends to develop continuous improvement and holistic service delivery opportunities., • Provides clients and site managers with regular updated data and reports regarding hospitality operations, events (including after-hour), levels of activity, operational concerns, etc., • Continuously evaluate service models and recommend enhancements to elevate the user experience and operational effectiveness., • Serve as a highly visible point of contact, ensuring expectations are understood, communicated, and exceeded., • Partner with client operations team, cross-functionally to deliver cohesive solutions that enhance both the guest journey and employee productivity., • Responsible for overseeing day-to-day reception services, meetings, and events., • Provide a consistent high-level service in all areas to exceed guest satisfaction and KPIs are achieved:, • Train and mentor staff to deliver Platinum Service in every guest interaction., • Adjust and make recommendations for processes when areas are not meeting standards., • Ensure staff are engaged and involved in individual and team building programs., • Conduct daily point meetings that include a service and recognition component., • Develop and/or adapt training materials to best support the success of the Rapport Team and consistently revisit guides, manuals and training procedures., • Complete internal audits on guest service functions to ensure client specific standards are met., • Complete all daily, weekly or monthly reports and present them in a monthly business review., • Manage and formulate weekly schedules for team members, flexing labor and staffing levels when applicable., • Develop, maintain and update Standard Operating Procedures for all job tasks and positions., • Have a strong focus on strategy, introducing new hospitality concepts and operational efficiencies., • Able to build consensus and influence team members to achieve goals and objectives., • Exhibits superb organizational skills and can manage multiple tasks or projects simultaneously., • Creates personal development plans and conducts annual performance appraisals for the Hospitality Team., • Creates, develops and updates Daily Fact Sheet for Concierge and Conference Team., • Ensures that the Reception Desks, conference rooms, and lounge areas are consistently presentable and in working order., • Provide input to the District Manager regarding associate performance, highlighting successes, and areas for improvement., • Ability to work in multiple roles within the operations as this is a working management position., • Enforces, maintains, and monitors the department’s Dress Code Policy., • All other duties as assigned.Responsibilities: Teamwork and Communication • Communicate effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication., • Maintain a strong awareness of business activity and communicate all updates with your team members., • Communicate effectively with team members and pass on necessary information to colleagues that may arise during the escorting process., • Provide assistance according to business needs e.g. lunch cover, callouts, and general support., • Facilitate the training of new associates and complete checklists accordingly., • Take part in the cross-training program which covers all areas of the department, when available. Working Environment • Maintain a clear, presentable working area always and report all maintenance faults/hazards and cleaning requests to the appropriate personnel. Monitor progress to ensure issues are promptly rectified. Escalate as necessary., • Deliver consistent, high-touch service and translate client needs into operational solutions that enhance satisfaction and retention. Personal Presentation and Responsibilities • Maintain a professional, polite and considerate manner always., • Adhere to dress code standards as per the dress policy., • Discuss any training needs or requests with your manager. Preferred Qualifications: • Bachelor’s degree and a minimum of 3-5 years’ experience., • Previous experience in conference services management, or restaurant management experience in a Michelin-star restaurant or 5-star hotel is preferred., • Superior quantitative, oral and written communications and problem-solving/strategizing skills., • Excellent overall computer skills with advanced knowledge of Excel and PowerPoint., • Proactive mindset to anticipate and support changes in our business., • Conformity to the highest standards of personal integrity and ethical behavior., • Exceptional customer service abilities. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf Req ID: 1533412 Rapport a specialized division of FLIK Hospitality Group

Job Description JOB TITLE: Engineering Supervisor SUPERVISES DIRECTLY: Maintenance Associate Purpose for the Position: To maintain and supervise the maintenance operations for the Hotel, i.e., refrigeration, heating, plumbing, heating and cooling plant operations, energy controls and efficiency, etc., maintaining standards as required. Essential Responsibilities: • Provides professional and courteous guest service at all times., • Supervises maintenance operations for center, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, Hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased or managed by the Hotel., • Monitors electric, gas, oil and water consumption on a prescribed basis., • Monitor inventory levels, ordering new supplies as needed and maintaining a log of supplies used and purchased, • Ensures that all purchased services, electrical, plumbing, cleaning etc. are performed in a manner that exceeds exhibitor and client expectations., • Supervises assigned associates, • Ensures all projects are completed according to specifications and are completed on time., • Works closely with Housekeeping/Environmental Services to ensure coordination of activities., • Coordinates with Security to maintain key inventory for all locks., • Aids and instructs craftsmen in scheduling work in completing assignments by a specified date., • Maintains an ongoing maintenance program for guestrooms, meeting rooms, public space back of the house spaces, kitchens and all Hotel equipment., • Performs inventory and purchasing duties as required., • Maintains cleanliness of grounds and attractiveness of landscaping., • Ensures cleanliness and orderliness of all work space and storage areas., • Attends weekly staff meetings., • Complete projects as determined by the Chief Engineer. To do this kind of work, you must be able to: • Understand the technologies required in the work you are directly., • Plan and direct the work of others., • Work with a variety of situations., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve the safety of others., • Work with different kinds of people., • Be available on nights, weekends, and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Both: Inside and outside: A job is considered “both” if the activities occur inside or outside in approximately equal amounts, approximately 75% or more of the time inside. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day. Temperature Changes: Variations in temperature which are sufficiently marked and abrupt to cause noticeable bodily reactions. Math Skills: Requires mathematical development sufficient to be able to: Compute ratio and proportion and percentages. Calculate surface, volumes, weight and measures. Language Skills: Must have developed language skills to the point to be able to: Read instructions, safety rules, etc. Write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Speak with poise, voice control and confidence using correct English and well-modulated voice. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities is involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Specific Vocational Preparation: Specific Vocational Preparation includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years up to and including 4 years.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests. Your mission: Should you decide to accept it... Virgin businesses, starting with our illustrious founder, Sir Richard, are a roll up your sleeves kind of place. At Virgin Hotels, we are focused on the teammate experience, whether that is ensuring we have the best talent, focusing on training or just sharing the love at a team event. Above all else, the Director of Experience will be a culture carrier, working daily to ensure all Virgin Hotel teammates have a great experience at work every single day. At Virgin Hotels, nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun doing it. We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Director of Experience who can help us get there. We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Ensuring you are fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing... In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Your day-to-day: Lead a flock of passionate Guest Servies/Front Office department that aim to provide exceptional guest experiences, while performing within financial guidelines., • Be the champion of maintaining the Virgin “Tone of Voice,” culture & level of standards. Teach your staff the proper culture., • Ensure staff have complete knowledge of the following at all times., • Hotel features/services, hours of operation., • All room types, numbers, layout, décor, appointments & location., • All room rates, special packages and promotions., • Daily house count and expected arrivals/departures., • Room availability status for any given day., • Scheduled daily group activities., • Use excellent communication skills with guests and staff including verbal, written and body language., • Learn and teach all aspects of front office technical systems (HMS, EAM, Guestware, GoConcierge, etc)., • Use excellent communication skills with guests and staff including verbal, written and body languag, • Cultivate the check-in and check-out process and ensure staff are following the correct procedures., • Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures., • Ensure that staff adhere to the following cashiering procedures:, • Process allowances, • Make change for guests, • Post charges, • Settle Room accounts, • Run closing reports, • Count bank at end of shift, • Complete designated cashier reports, • Drop Receipts, • Secure Bank, • Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies., • Ensure that staff follow the proper banking procedures., • Communicate timely and in a responsive manner via digital device., • Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay., • Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service., • Be creative and think outside the box to create memorable experiences for our guests., • Ensure that staff work well on a team or independently while being accountable for work performed. Build a good working culture among team members., • Enthusiastically describe details of food dishes and beverages available in all F&B outlets., • Provide support to Housekeeping, Engineering, and Security Departments., • Ensure proper operations of the Valet Team., • Adhere to security procedures to ensure our guest’s safety., • Highly organized, anticipating needs and over delivering wherever possible., • Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted!, • Hire, train and help the teammates development, including coaching, counseling and discipline., • Maintain compliance with Virgin Hotels’ standards and regulations to ensure safe and efficient operation of the hotel., • Directs or prepares all financial reports in accordance with Virgin Hotels’ requirements meeting various due dates and deadlines., • Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationship among team members and promote maximum morale, productivity and efficiency (Executive Committee, Sales & Service, Credit, etc.) What qualities are we looking for? You’ve got skills? If you can perform the following, then you have come to the right place... • Input and access data in various computer systems, • Understand guest inquiries and provide clear, concise responses, • Work with others like a rock star, while constantly advocating for your guests, • Communicate clearly in verbal and written English, • Work cohesively with other departments and co-workers as part of a team, • Focus attention on details, • Maintain confidentiality of all guests and hotel information, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties, • Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree required., • Minimum of three years of Front Office Management experience., • Ability to compute accurate mathematical calculations., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge., • Experience with HMS, preferred.

Job DescriptionDescription: The Hotel Indigo Brooklyn-Williamsburg is currently seeking individuals for the positions of General Maintenance Engineer to join our team at our StepStone Hospitality managed hotel. As our Maintenance Engineer, you will maintain the hotel's assets through ongoing preventative maintenance programs and ensures that all mechanical systems are operating in accordance with the hotel's and StepStone Hospitality's standards. You will promote quality service to achieve maximum guest satisfaction. Scheduled hours will vary weekly between Monday-Sunday. Weekdays, weekends, and holidays are required. The responsibilities of the General Maintenance Engineer 1 include but are not limited to: · Assist with maintaining hotel, performing minor and routine painting, wallpaper upkeep, plumbing, electrical wiring, and other related maintenance activities. · Replace air conditioner filters. · Maintain, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests. · Maintain standards of quality guest service. · Tend to pool area including chemical balancing, cleaning, etc. · Increase level of guest satisfaction by delivery of an exceptional product through employee development. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Requirements • Minimum lifting of 70 pounds., • Pushing, bending, stooping, upward reaching, manual dexterity., • Hearing, writing, typing., • Minimum pulling of 70 pounds., • Other duties may be assigned. EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR Requirements:

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Esthetician is responsible for providing guests with comprehensive and professional facial and skincare services, adhering to company SOP’s and brand standards. Performs esthetics services offered on spa menu, using proper draping techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their desired needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Provide knowledgeable and thorough facial and skincare services, based on guest preferences, while demonstrating professionalism, respect, and sensitivity to guest needs., • Provide guest consultation and personalized recommendations, based on guest’s needs, as well as sell and upsell retail products and enhancement treatments., • Responsible for fostering client relationships to enhance satisfaction, ensure repeat business, and support client retention initiatives., • Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas., • Comply with and maintain safety, sanitation, and disinfection standards, properly cleaning and sanitizing products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Provide guests with a tour of the spa facility, as needed., • Communicate guest complaints or any maintenance issues to Spa Management., • Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • Must have a current NY Esthetics License., • Must have at least 1-3 years’ experience in an Esthetician position, preferably in a hotel/resort., • Knowledge of Esthetics and Esthetic practices., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off, • Discounts on Retail Products and Spa Services COMPENSATION: 25% Service Commission vs hourly + 20% Service Charge + Retail Commission

Job Description JOB TITLE: Assistant Chief Engineer REPORTS TO: Chief Engineer SUPERVISES DIRECTLY: Maintenance Associates Purpose for the Position: To maintain and supervise the maintenance operations for the hotel, i.e., refrigeration, heating, plumbing, heating and cooling plant operations, energy controls and efficiency, etc., maintaining standards as required. Essential Responsibilities: • Provides professional and courteous guest service at all times., • Supervises maintenance operations for center, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, Hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased or managed by the hotel., • Monitors electric, gas, oil, and water consumption on a prescribed basis., • Monitor inventory levels, ordering new supplies as needed and maintaining a log of supplies used and purchased., • Ensures that all purchased services, electrical, plumbing, cleaning etc. are performed in a manner that exceeds exhibitor and client expectations., • Supervises assigned associates. Assists with departmental scheduling., • Ensures all projects are completed according to specifications and are completed on time., • Works closely with Housekeeping/Environmental Services to ensure coordination of activities., • Coordinates with Security to maintain key inventory for all locks., • Aids and instructs craftsmen in scheduling work in completing assignments by a specified date., • Maintains an ongoing maintenance program for guestrooms, meeting rooms, public space back of the house spaces, kitchens and all hotel equipment., • Performs inventory and purchasing duties as required., • Maintains cleanliness of grounds and attractiveness of landscaping., • Ensures cleanliness and orderliness of all workspace and storage areas., • Covers the Departmental Responsibilities whenever Chief is unavailable or absent., • Interacts with City Agencies including the NYC DOB, FDNY, NYC DOH. Assists Chief Engineer with local law compliance., • Attends weekly staff meetings., • Complete projects as determined by the Chief Engineer. To do this kind of work, you must be able to: • Understand the technologies required in the work you are directly., • Plan and direct the work of others., • Work with a variety of situations., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve the safety of others., • Work with different kinds of people., • Be available on nights, weekends, and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Both: Inside and outside: A job is considered “both” if the activities occur inside or outside in approximately equal amounts, approximately 75% or more of the time inside. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day. Temperature Changes: Variations in temperature which are sufficiently marked and abrupt to cause noticeable bodily reactions. Math Skills: Requires mathematical development sufficient to be able to: Compute ratio and proportion and percentages. Calculate surface, volumes, weight and measures. Language Skills: Must have developed language skills to the point to be able to: Read instructions, safety rules, etc. Write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Speak with poise, voice control and confidence using correct English and well-modulated voice. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities is involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Specific Vocational Preparation: Specific Vocational Preparation includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Must be FSD certified or obtain certification within 18 months of hire date. Over 2 years up to and including 4 years. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Job Description Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Front Office Supervisor Location: Crosby Street Hotel Position Type: Full Time/Exempt, Permanent, Onsite Reports to: Assistant Front Office Manager ABOUT THE ROLE An invitation to mentor, lead, and serve with pride. At Crosby Street Hotel, every guest encounter is a story—and you will help write it. We are seeking a warm, detail-driven, and poised Front Desk Supervisor to join our celebrated team. Positioned directly between our Front Desk Agents and the Assistant Front Office Manager, this role is a key operational link. You will champion the daily front desk flow, execute flawless guest arrivals and departures, and step up to support foundational supervisory responsibilities like scheduling, basic billing oversight, and team mentorship. This is an ideal role for an experienced agent or coordinator who leads by example, thrives in a fast-paced luxury environment, and is ready to take their first step into hospitality leadership. KEY RESPONSIBILITIES • Leadership and Team Support, • Operations Oversight: Oversee daily front desk operations including shift handovers and guest arrivals/departures., • Team Mentorship: Support the AFOM in mentoring, training, and guiding Front Desk Agents, ensuring the team consistently demonstrates Firmdale Core Values., • Shift Scheduling: Assist the front office leadership team with maintaining accurate shift schedules., • Inter-Departmental Liaison: Partner closely with housekeeping, concierge, and F&B to ensure cohesive, five-star service delivery., • Guest Experience and Recovery, • VIP & Guest Relations: Warmly greet and check in guests, extending the highest level of hospitality with special attention to VIP clients and individual preferences., • Service Recovery: Handle guest inquiries, special requests, and low-stakes service recovery with discretion, escalating complex issues to the AFOM or FOM when necessary., • Confidentiality: Maintain strict confidentiality of all hotel guest records and information., • Front Desk Execution and Financial Accuracy, • Audit & Accuracy: Conduct daily in-house guest reservation and correspondence audits., • Folio & Billing Management: Resolve minor billing discrepancies, apply hotel credit procedures discreetly, and ensure all charges are posted correctly to guest accounts., • Cash Handling: Count assigned banks at the start and end of shifts, rectify discrepancies, and adhere to reception security policies., • Smooth Operations: Complete shift filing, accurately record desk reservations, and maintain a clean, organized workspace. PHYSICAL REQUIREMENTS • Ability to stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter, and retrieve information from computer systems and hard copies., • Ability to use a computer keyboard, mouse, and telephone system., • Ability to communicate effectively both verbally and in writing using hotel systems., • Availability to work a flexible schedule including days, evenings, weekends, and holidays. WHAT YOU BRING • Experience: 1–2+ years of front desk experience, preferably within a 4- or 5-star luxury or boutique hotel environment. (Previous step-up or captain experience is a plus)., • Systems Fluency: Proficiency in property management systems, specifically Opera or an equivalent luxury PMS., • Presence: A warm, professional presence with exceptional spoken and written English and a stellar telephone etiquette., • Soft Skills: Composure and decisive problem-solving skills under pressure, paired with a high level of attention to detail., • Education: A high school diploma is required; a hospitality training certification or a college degree in Hospitality Management is a plus., • Social events throughout the year, including holiday parties and team member appreciation events., • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks., • Departmental and company-wide incentive programs. What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

Job Description We are currently seeking an Assistant Chief Engineer for the upcoming opening of this new hotel. The Assistant Chief Engineer reports to the Chief Engineer and is responsible for the day-to-day operations of the engineering team. In the absence of the Chief, the Assistant Chief will assume the hotel's administrative, financial, and operating aspects as they relate to engineering. The Assistant Chief Engineer will maintain and supervise the hotel's maintenance operations, encompassing refrigeration, heating, plumbing, heating and cooling systems, energy controls, and energy efficiency. The position is also responsible for maintaining standards as required by the city and the brand. Ideal candidates will have experience with major brands and a positive, solution-oriented focus. This position requires flexible scheduling, including availability on weekends, evenings, and holidays. Expectations • Provides professional and courteous service to all guests at all times., • Supervises maintenance operations, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generator, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased, or managed by the hotel., • Monitors electric, gas, oil, and water consumption on a prescribed basis., • Monitors inventory levels, ordering new supplies as needed and maintaining a log of supplies used and purchased., • Ensures that all purchased services, including electrical, plumbing, and cleaning, are performed to exceed exhibitor and client expectations., • Supervises assigned associates. Assists with departmental scheduling., • Ensures all projects are completed according to specifications and within the specified timeframe., • Works closely with Housekeeping to ensure coordination of activities., • Maintains an ongoing preventive maintenance program for guestrooms, meeting rooms, public spaces, back-of-house areas, kitchens, and all hotel equipment., • Ensures the cleanliness and orderliness of all workspaces and storage areas., • Covers the Departmental Responsibilities whenever the Chief is unavailable or absent., • Interacts and has familiarity with City Agencies, including the NYC DOB, FDNY, and NYC DOH. Assists the Chief Engineer with local law compliance., • Attends staff and departmental meetings., • Completes projects as determined by the Chief Engineer. Qualifications • At least 3 years of progressive facilities management experience in a hotel or a related field, • High School Diploma, • HVAC, electrical, plumbing, boiler operations, and general maintenance skills are required., • Plan and direct the work of others., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve the safety of others., • Work with different kinds of people., • Be available on nights, weekends, and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, and seeing. Language Skills: Must have developed language skills to the point of being able to: Read instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech. Use correct English and a well-modulated voice to speak with poise, voice control, and confidence. Licenses: Must be FSD, S-12, and S-13 certified or obtain certification within 18 months of the hire date. *The anticipated compensation range for the position is $70 to $75K per year. The salary offered to a successful candidate will depend on several factors, including but not limited to years of experience in the job, years of experience in the required industry, education, and other relevant qualifications.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… You don’t need to have x-ray vision or know how to fly, but you do need superhuman people skills in order to be successful in this role. Virgin businesses, starting with our illustrious founder, Sir Richard, are a roll up your sleeves kind of place. At Virgin Hotels, we are focused on the teammate experience, whether that is ensuring we have the best talent, focusing on training or just sharing the love at a team event. Above all else, the Front Office Manager will be a culture carrier, working daily to ensure all Virgin Hotel teammates have a great experience at work every single day. At Virgin Hotels, nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun doing it. We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Front Office Manager who can help us get there. We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Ensuring you are fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Learn and retain complete knowledge of front office procedures and comply with all policies and procedures., • Be the champion of maintaining the Virgin “Tone of Voice,” culture & level of standards. Teach the Rooms team to also embody the TOV in all guest interactions., • Cultivate a team of personable, genuine and sharp individuals to make up the Rooms department. Hold members accountable to operating standards and the Virgin culture., • Head of Training for the Rooms team. Create weekly training topics and review with staff., • Ensure staff has complete knowledge of the following at all times. Hotel features/services, hours of operation. All room types, numbers, layout, décor, appointments & location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled daily group activities. • Use excellent communication skills with guests and staff including verbal, written and body language., • Learn and teach knowledge of all front office technical systems (HMS, Guestware, Rapid Response, GoConcierge, etc)., • Assist Rooms team by providing support in the various positions: GSA, Greeter, Bellman, Doorman, Concierge, YES! Agent and Reservations Agent., • Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures., • Ensure staff adhere to the following cashiering procedures: Process allowances Make change for guests Post charges Settle Room accounts Run closing reports Count bank at end of shift Complete designated cashier reports Drop Receipts Secure Bank • Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies., • Maintain time edits for Rooms team and coordinate PTO requests with payroll processing., • Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay., • Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service., • Be creative and think outside the box to create memorable experiences for our guests., • Work well on a team or independently while being accountable for work performed., • Take, record and relay messages accurately, completely and legibly., • Enthusiastically describe details of food dishes and beverages available in all F&B outlets., • Ensure Rooms team are completing job specific checklists daily and thoroughly for their respective positions., • Adhere to security procedures to ensure our guest’s safety., • Be a team player!, • Highly organized, anticipating needs and over delivering wherever possible., • Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted! What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Stand for periods of 8-10 hours, • Input and access data in various computer systems, • Understand guest inquiries and provide clear, concise responses, • Work with others like a rock star, while constantly advocating for your guests, • Communicate clearly in verbal and written English, • Work cohesively with other departments and co-workers as part of a team, • Focus attention on details, • Maintain confidentiality of all guests and hotel information, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties, • Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: • Current, legal and unrestricted ability to work in the United States., • High school or equivalent education required., • Minimum of two years of Front Office supervisory experience., • Ability to compute accurate mathematical calculations., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge. #LI-onsite

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Esthetician is responsible for providing guests with comprehensive and professional facial and skincare services, adhering to company SOP’s and brand standards. Performs esthetics services offered on spa menu, using proper draping techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their desired needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Provide knowledgeable and thorough facial and skincare services, based on guest preferences, while demonstrating professionalism, respect, and sensitivity to guest needs., • Provide guest consultation and personalized recommendations, based on guest’s needs, as well as sell and upsell retail products and enhancement treatments., • Responsible for fostering client relationships to enhance satisfaction, ensure repeat business, and support client retention initiatives., • Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas., • Comply with and maintain safety, sanitation, and disinfection standards, properly cleaning and sanitizing products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Provide guests with a tour of the spa facility, as needed., • Communicate guest complaints or any maintenance issues to Spa Management., • Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • Must have a current NY Esthetics License., • Must have at least 1-3 years’ experience in an Esthetician position, preferably in a hotel/resort., • Knowledge of Esthetics and Esthetic practices., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off, • Discounts on Retail Products and Spa Services COMPENSATION: 25% Service Commission vs hourly + Service Charge + Retail Commission This is a hourly vs commission position. The anticipated commissions earned for this role translates to an hourly pay range of $16.00 to $55.00, not including gratuity. This rate and pay structure is only applicable for jobs to be performed at SKIN SPA/CLINIC at The Plaza Hotel. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employee Partners are guaranteed at least minimum wage for the hours worked during a given two week payroll period. The Employee Partner will be paid either this wage guarantee total or the total rate of pay per treatment(s) whichever amount is greater (calculated by hours worked during the payroll week). Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job Description Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Per Diem Event Captain Location: The Warren Street Hotel Position Type: Per Diem Reports To: Head of Event Sales Job Description: We are looking for a confident, detail-oriented, and hospitality-driven Event Captain to join our growing Events team. This is a per diem position reporting directly to the Head of Event Sales, and is a fantastic opportunity for someone who thrives in a fast-paced, high-standard environment and wants to be part of building something special from the ground up. Duties & Responsibilities: • Lead the Events team on the floor during private events, overseeing operations from setup through breakdown., • Ensure all events are executed to the highest standards of service, consistent with the Firmdale Hotels brand., • Conduct pre-event inspections to ensure event spaces, equipment, and service stations are fully prepared., • Supervise event setup, service, and breakdown, ensuring smooth execution and attention to detail., • Manage event inventory and par levels, ensuring all supplies and equipment are organized and event-ready., • Handle last-minute changes with confidence while maintaining a seamless guest experience., • Communicate effectively with Events Sales, Culinary, Stewarding, Housekeeping, Engineering, and Food & Beverage teams to ensure flawless event execution., • Serve as the primary point of contact during events, anticipating guest needs and resolving concerns promptly and professionally., • Coach and support team members to maintain consistency, accountability, and exceptional service standards., • Complete post-event responsibilities, including inventory reconciliation, room reset, and reporting maintenance or operational issues., • Perform other duties as assigned to support the Events department and hotel operations. Requirements: • Minimum of 2 years of hands-on event operations experience, preferably in a supervisory or Captain role within a luxury hotel, private dining, banquet, or upscale hospitality environment., • A confident and inspiring leader who provides clear direction, motivates the team, and remains calm and composed in a fast-paced environment., • Exceptional organizational and time management skills, with meticulous attention to detail., • Ability to adapt quickly to last-minute changes while maintaining professionalism, composure, and a guest-focused mindset., • Highly self-motivated, disciplined, and organized, with the ability to take full ownership of responsibilities and perform effectively with minimal supervision., • A genuine passion for hospitality and a commitment to delivering exceptional, memorable guest experiences., • Strong understanding of banquet operations, including event setup standards, service sequence, room configurations, and inventory management., • Excellent communication and interpersonal skills, with the ability to collaborate effectively across multiple departments., • Flexible availability to work evenings, weekends, holidays, and varying schedules based on business needs. What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at the Warren Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

Job Description JOB TITLE: Chief Engineer REPORTS TO: General Manager SUPERVISES DIRECTLY: Maintenance Associates Purpose for the Position: To maintain and supervise the maintenance operations for the Hotel, i.e., refrigeration, heating, plumbing, heating and cooling plant operations, energy controls and efficiency, etc., maintaining standards as required. Essential Responsibilities: • Provides professional and courteous guest service at all times., • Supervises maintenance operations for center, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, Hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased or managed by the Hotel., • Monitors electric, gas, oil and water consumption on a prescribed basis., • Ensures that all purchased services, electrical, plumbing, cleaning etc. are performed in a manner that exceeds exhibitor and client expectations., • Supervises assigned associates: hiring, terminations, performance evaluations and development., • Ensures all projects are completed according to specifications and are completed on time., • Works closely with Housekeeping/Environmental Services to ensure coordination of activities., • Coordinates with Security to maintain key inventory for all locks., • Trains center staff in emergency procedures., • Aids and instructs craftsmen in scheduling work, ordering material and completing assignments by a specified date., • Meets with architects to discuss blueprints, contacts contractors to submit bids for new projects, and meets with construction supervisors to discuss difference phases of work., • Obtains bids and contracts for all items placed under a maintenance agreement as well as landscaping and snow removal contracts., • Develops and maintains an ongoing maintenance program for guestrooms, meeting rooms, public space back of the house spaces, kitchens and all Hotel equipment., • Performs inventory and purchasing duties as required., • Develops department budget., • Maintains cleanliness of grounds and attractiveness of landscaping., • Ensures cleanliness and orderliness of all work space and storage areas., • Acts as Administrator on Duty as required., • Conducts monthly department meetings., • Attends weekly staff meetings., • Complete projects as determined by the General Manager. To do this kind of work, you must be able to: • Understand the technologies required in the work you are directly., • Plan and direct the work of others, either directly or through lower level supervisors., • Work with a variety of situations., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve a great amount of money or the safety of others., • Work with different kinds of people., • Be available on nights, weekends and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Both: Inside and outside: A job is considered “both” if the activities occur inside or outside in approximately equal amounts, approximately 75% or more of the time inside. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day. Temperature Changes: Variations in temperature which are sufficiently marked and abrupt to cause noticeable bodily reactions. Math Skills: Requires mathematical development sufficient to be able to: Compute ratio and proportion and percentages. Calculate surface, volumes, weight and measures. Language Skills: Must have developed language skills to the point to be able to: Read instructions, safety rules, etc. Write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Speak with poise, voice control and confidence using correct English and well-modulated voice. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities is involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Specific Vocational Preparation: Specific Vocational Preparation includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years up to and including 4 years. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Job DescriptionDescription: Job Title: Pastry Cook Reports To: Sous Chef Department: Back of House – Culinary Employment Type: Hourly, Non-Exempt Pay Rate: $20.00 - $25.00 per hour, based on experience About José Andrés Group José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. At the Ritz-Carlton Nomad, Bazaar Meat by Chef José Andrés is a wild celebration of the carnivorous - where bold flavors, theatrical flair, and inventive techniques redefine the modern steakhouse. From perfectly grilled meats to imaginative cocktails and shareable plates, every bite is a dazzling, and delicious adventure. We are seeking dynamic hospitality professionals to join our team and support our mission to Change the World Through the Power of Food! Position Summary As a Pastry Cook, you will execute precise mise en place and production for all pastry items - ensuring quality, consistency, and timing that meet JAG standards. You’ll scale recipes, assemble and finish desserts, support service plating, and uphold rigorous food safety, labeling, and organization. This role thrives on accuracy, pace, and craftsmanship. Key Responsibilities • Execute daily mise en place and production of cakes, pastries, laminated doughs, custards, mousses, chocolates, glazes, and sauces to recipe specifications., • Accurately scale recipes (metric & imperial), temper chocolate, and maintain production schedules to meet service and event pars., • Portion, plate, and finish desserts with consistency in texture, flavor, and presentation while supporting service ticket times., • Ensure adherence to standardized recipes, portion controls, and quality standards; participate in tastings and continuous product improvement., • Maintain strict compliance with DOH/HACCP standards, including proper labeling, FIFO, allergen protocols, temperature logs, and sanitation practices., • Assist with inventory management, receiving, yield tracking, and waste reduction initiatives., • Safely operate and maintain pastry equipment, reporting repair needs promptly., • Collaborate effectively with BOH and FOH teams, support peak service periods, and contribute to a professional, inclusive team culture.Requirements: What We’re Looking For • 1+ year of professional pastry/bakery experience in upscale casual, casual-fine, fine dining, or hotel pastry; culinary/pastry program a plus., • Strong scaling and baking fundamentals (mixing methods, proofing, tempering chocolate, glazing, finishing)., • Knowledge of food safety, allergens, and sanitation., • Excellent organization, attention to detail, and pace under pressure; clear communication., • Open schedule with flexibility (early mornings, nights, weekends, holidays)., • Solid pastry skills and ability to follow prep lists and recipes., • Knowledge of cooking techniques, kitchen equipment, and food safety standards., • Food Handler certification (or ability to obtain)., • Culinary degree is a plus. Working Conditions & Physical Requirements • This position will spend 100% of the time standing or walking., • Must be able to stand and exert well-paced mobility for up to 8 hours in length., • Ability to work at a steady pace while multitasking in limited kitchen space., • Frequent exposure to heat, steam, refrigeration, and cleaning chemicals., • Continuous use of knives and kitchen equipment., • Ability to lift 30–50 lbs regularly (bags of flour/sugar, sheet trays, equipment)., • Occasional pushing or pulling of carts/equipment up to 250 lbs., • Requires repetitive motions including grasping, writing, standing, sitting, walking, repetitive motions, bending, hearing ability, and visual acuity., • Slip-resistant footwear required. In Return, We Offer You • Competitive hourly pay with opportunities for cross-training and advancement, • Eligible health & wellness benefits (for qualifying positions), • Employee dining and partner discounts, • Growth in a values-driven, award-winning hospitality group Equal Opportunity Employer José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.

Job Description ABOUT CROSBY STREET HOTEL Nestled in the heart of SoHo, Crosby Street Hotel is a distinctive boutique property and one of New York City’s most celebrated luxury hotels. Part of the acclaimed Firmdale Hotels collection — founded by Tim and Kit Kemp — the hotel is renowned for its vibrant, art-filled interiors, exceptional personalised service, and an unmistakable sense of place. From the intimate drawing rooms to the acclaimed Crosby Bar & Terrace, every corner of the hotel reflects a commitment to creativity, warmth, and world-class hospitality. Joining our team means becoming part of a culture that values individuality, excellence, and genuine connection with every guest. POSITION SUMMARY The Part Time Server is responsible for delivering a highly personalized, anticipatory, and detail-oriented dining experience that reflects Firmdale Hotels’ luxury standards. This role requires a strong command of food, beverage, and service techniques, ensuring each guest interaction is seamless, refined, and memorable while consistently exceeding expectations. KEY RESPONSIBILITIES • Provide warm, attentive, and intuitive service, anticipating guest needs and preferences at all times, • Maintain a polished, professional, and courteous demeanour in all guest and team interactions, • Demonstrate a strong commitment to teamwork by supporting servers, back servers, and all hotel colleagues to ensure seamless service execution, • Confidently guide guests through the menu, offering thoughtful recommendations and upselling in a natural, guest-focused manner, • Maintain expert-level knowledge of all menus, ingredients, preparation methods, allergens, and the wine and beverage programme, • Ensure all food and beverage orders are accurately entered into POS systems (Micros) and delivered according to proper service standards and timing, • Pace and coordinate courses effectively to support kitchen and bar operations while enhancing the guest experience, • Uphold all allergy and dietary restriction protocols with precision and care, • Execute proper table maintenance, clearing, and resetting with attention to detail and efficiency, • Ensure all charges are accurate and assigned to the correct guest checks, • Complete all assigned side work and opening/closing duties to the highest standard, • Maintain immaculate mise en place and service areas at all times, • Adhere to all New York City Health Department standards, food safety regulations, and hotel policies, • Address and resolve guest concerns with professionalism, escalating to management when necessary, • Maintain clear, consistent communication with kitchen, bar, and all hotel departments to ensure operational excellence, • Take ownership of punctuality, reliability, and overall performance standards, • Uphold exceptional grooming, hygiene, and uniform standards in line with luxury hospitality expectations, • Act as an ambassador of Crosby Street Hotel and the Firmdale Hotels brand PHYSICAL REQUIREMENTS • Ability to stand and walk for extended periods throughout scheduled shifts, • Ability to lift, carry, and move up to 50 pounds safely and efficiently, • Ability to perform repetitive motions, including bending, reaching, and carrying trays WHAT WE OFFER • Paid vacation, sick, holiday, and personal days, • Health, dental, vision, and life insurance for full time employees, • Commuter benefits and New York Secure Choice enrollment from Day One, • Holiday staff parties and appreciation events, • In-house uniform dry cleaning services, • Free employee meals while on duty, • Departmental and company-wide incentive programs

Job DescriptionArlo Hotels, an independent lifestyle hotel, is now actively seeking a dynamic Rooftop Server. Are you someone who is passionate about people,driven by purpose, and clever in your approach? If so, keep on reading!! Here atArlo,we strive to create a sense of awe that leaves those we touch wanting more”….. As a Rooftop Server, you contribute a tremendous amount towards our success. You have a direct impact on the level of service that we offer to our guests, not only through your service but your interaction with the guests themselves. Additionally, you are the key liaison between the front of the house and the kitchen, and your clear communication will lend itself to a smooth service. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. This position will follow the rooftop season of April 6th - September 15th. RESPONSIBILITIES AND AUTHORITIES: • Always treat guests with courtesy and respect in a variety of situations., • Practice Honesty & Integrity., • Maintain open communication with Managers and all other departments, • Complete all opening duties as assigned., • Be mindful of the importance of personal hygiene and grooming, • Adhere to hotel Health and Safety guidelines, • Participate in pre-shift, • Showcase ability to work under pressure and in a fast-paced environment, • Immediately report any accident and or incident which may occur while at work., • Acknowledge guest with eye contact, • Use guest name whenever possible, • Report all guest concerns to management in a timely manner SPECIFIC DUTIES, • Take guest’s food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. *Always read your guests when making suggestions., • Accurately input orders into POS system., • Document all orders on a server dupe pad as a back-up record in case the POS system is ever inoperative., • Retrieve all beverages from the service bar and serve promptly. *All beverages are ideally served from the right and to the right of the guest., • Open all wine and champagne bottles using proper wine service techniques., • Anticipate guest is needs and respond promptly., • Acknowledge all guests regardless of whether they are in your station., • Interact in courteous and professional manner with guests, supervisors, and co-workers., • Always make guests feel you are on their side by apologizing and being proactive in resolving guest complaints., • Alert management to any and all issues that arise at a table., • Monitor and maintain cleanliness, sanitation, and organization of all service areas., • Retrieve bread from the kitchen, stock the bread drawers, and monitor quality and consistency throughout the night., • Prep butter/spread according to pars., • Deliver bread to all tables after the order has been taken., • Keep the linen storage areas clean and stocked., • Clear each course promptly. *Clear all guests’ plates at once, unless otherwise indicated (napkin on plate, plate pushed away, etc.)., • Properly mark all tables for each course before delivery of food to the table., • Clear each course promptly using clearing guidelines outlined in the sequence of service., • Continuously review menu items, and keep up-to-date with all changes. *Use daily shift notes as your guide., • Alert management to great guests, big spenders, and anyone else you think wants extra attention., • Alert chef to all allergies., • Alert food runners to all position changes., • Ensure accuracy of guest checks and promptly process payments., • Complete end of night closing check out., • Complete running side-work throughout the evening as assigned., • Notify management to any pertinent information related to the shift., • Clock in and out for each shift. *Notify a manager if you are unable to do so., • Follow all responsible alcohol practices. Card all guests who appear under the age of 40 and never serve alcohol to an intoxicated guest., • Follow all Health Department “best practices” notes that are found in each service station., • Properly stock all plates, silverware, and condiments to par according to restaurant standards., • Communicate any supply shortages to management., • Deliver food to the table accurately, effectively, and with grace., • Announce the item you are delivering to the guest. For example, “Harold’s Special Pork Chop”, • Be prepared to answer any questions the guest may have., • Be able to accurately and enthusiastically describe all menu items and their ingredients., • Know all front of house and kitchen etiquette procedures., • Work with chef to update the kitchen on table status and course readiness., • Anticipate guests needs, respond promptly, and acknowledge all guests., • Make sure guests have everything they need before leaving the table., • Interact in a courteous and professional manner with guests, supervisors, and co-workers., • Monitor and maintain cleanliness, sanitation, and organization of the line, dining room floors, and paths of service., • Properly stock all plates, silverware, and condiments to par according to restaurant standards., • Communicate any supply shortages to management., • Clear and re-set tables with attention to detail according to restaurant standards, • Complete extra cleaning projects as assigned., • Complete end of night closing side-work as per restaurant standards., • Complete all opening duties as assigned REQUIREMENTS:, • 1 -2 years of customer service experience preferred, • Ability to work in a standing position for long periods of time (up to 5 hours). Certifications:, • TIPS RATE OF PAY, • $11.35/Hour

Job Description SERVER- GJELINA NYC Cash Wage: $11.00 per hour Tip Credit: $5.50 minimum per hour, based on tips received Total Minimum Compensation: $16.50 per hour ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, flower shop, home goods store, bakery, or restaurant - we are passionate about it all. Regardless of whether your position is in retail, wholesale, maintenance, driving, events, design, accounting, HR or food & beverage - we enjoy working with people who want to work in an environment that defines hospitality the way we do and are curious to learn more about the different types of businesses we offer. POSITION SUMMARY: As a team member of the Gjelina Group, every role is key to our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, the ability to stay calm within a busy environment, the ability to multitask, and the ability to stay organized. The server is the main point of contact for guest interaction. The Server maintains the attitude and energy of bistro service while cultivating a fine dining experience with exceptional food and beverage knowledge. Passion for hospitality and food leads to their ability to navigate guest interaction and service with grace. ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned): • Report for duty on time, clocking in for your shift using the time clock., • Manage your time, including resting and meal breaks, in compliance with New York Labor Law; keep managers informed when you leave the floor., • Maintain high standards of appearance and hygiene at all times, including clean hair and nails and no heavy perfumes or colognes., • Adhere to all health, safety, alcohol control, and sanitation protocols., • Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes., • Organize, clean, and maintain all server stations., • Clearly communicate with all service staff and management throughout your shift to ensure smooth and efficient service., • Prepare the floor for opening and closing of each shift; stocking, cleaning, and preparing., • Attend to guest needs throughout the dining room, course food orders, and send them through the POS., • Run food, drinks, and bus tables in your section throughout service., • Complete all assigned side work pre- and post-shift., • Attending training and pre-shift meetings., • Responsible for in-depth knowledge of the cocktail menu and wine list, assisting guests with ingredient knowledge, pairings, etc., • Responsible for in-depth knowledge of the food menu, ingredients in each dish, vendors and farmers, etc., • Responsible for communicating all guest allergies with a manager., • Fully understand the floorplan, table numbers, and seat positions of the entire venue, • Supporting the management team in all aspects of in-house service and events General Attributes: • To maintain a high customer service focus by approaching your job with our guests' satisfaction always in mind., • To have a positive impact, take responsibility and initiative to resolve issues, and always clearly communicate with guests and colleagues., • To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans (while ensuring that you have the support to get the job done)., • To be motivated and committed, approach all tasks enthusiastically, and seize opportunities to learn new skills or knowledge to improve performance., • To be flexible, responding quickly and positively to changing environments, • To maintain a high team, focus through solid leadership, showing cooperation and support to colleagues in pursuing department goals. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions. knowledge, skills, and attributes • Must be organized, self-motivated, and proactive, with strong attention to detail., • Full knowledge of all in-house food and beverage menus, • Ability to use all relevant items of equipment., • Understanding, knowledge, and ability to comply with safety, sanitation, and food handling procedures., • Ability to use the restaurant point of sale system., • Ability to prioritize work activities and provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner., • Ability to keep calm when faced with any unusual situations., • Ability to perform the essential functions of the job. Certificates & Training: • NYC Sexual Harassment Prevention Training., • NY Food Handler Certificate., • Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety PHYSICAL DEMANDS: The physical demands described are representative of those that an employee must meet to perform the essential function of this job successfully. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions. • Must be able to stand, lift, bend, and walk for an extended period (8-12 hours)., • Must be able to move, pull, push, carry, or lift up to 50 pounds on occasion and 30 pounds regularly., • Must be able to seize, grasp, turn, and hold objects with hands regularly and in frequent or repetitive motions., • Must be able to reach items at varying height levels (shelves, on the ground, etc.), • Occasionally kneel, bend, crouch, and climb as required., • Must be able to work under environmental exposure to cold, heat, water, and cleaning materials., • Must be able to remain focused in a fast-paced and ever-changing environment., • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays. WORK ENVIRONMENT: The work environment characteristics described are representative of those encountered by this position while performing the essential functions of this job. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions. The noise level in the work environment may be moderate, and the surrounding areas may be wet, hot/cold, slippery, or humid. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED, SAFE, VALUED AND ALLOWED TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY, A DIVERSITY WHICH INCLUDES DIFFERENCES, SEX, AGE, RACE, ETHNICITY AND NATIONAL ORIGIN, RANGE OF ABILITIES, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEFS AND PRACTICES APPLY TO ALL OF OUR BUSINESS ACTIVITIES, INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT. . Job Posted by ApplicantPro

Job Description We are looking for eager individuals to join our Food & Beverage team! The ideal candidates will be trained professionals that can provide top-level service, to match the level of cuisine and the quality of product we serve. We are looking for individuals who communicate well, are dependable, and enthusiastic. The candidates will have a passion for food and beverage equally, and understand how to read a guest properly to ensure quality service, leaving a lasting impression and memorable experience. MAIN DUTIES: • Serving experience in an upscale market, • Strong knowledge in food and beverage (wine and champagne knowledge is a plus), • Manual handling, • Able to work well under pressure during times of high volume service, • Exceptional upselling techniques, • To ensure all allergies procedures are followed at all times REQUIREMENTS: • Experience as a Room Service or a Server in a hotel or fine dining restaurant, • Knowledge of Micros POS System, • Highly organized, • Must be open to working AM/PM shifts, week days, weekends and holidays, • Work in Mini Bar when necessary, • To have a full understanding of New York City Health Department standards and regulations, • To take personal responsibility for punctuality EMPLOYEE BENEFITS: • Paid vacation, sick and personal days, • Health, dental, vision and life insurance plans, • Commuter benefits, • Holiday staff parties and staff appreciation events, • In house uniform dry cleaning services, • Employee meals while on duty, • Departmental and company-wide incentive programs PHYSICAL REQUIREMENTS; • Be able to stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter and retrieve information from, and into a Point of Sale System, preferably Micros., • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities., • Visual acuity to see restaurant menus and Micros screens, take customer orders, review customer bills and smoothly navigate dining room, kitchen, and other restaurant areas., • Ability to balance dishes, bend, stoop and reach to place and retrieve plates, glassware and other serving items., • Can multitask with a keen sense of attention to detail to make certain tables are served and bussed properly., • Demonstrates the basics of polishing, marking, spot checking and crumbing tables., • Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays., • Ability to lift up to 25 pounds. With 3 hotels in New York City and 8 in London, Firmdale sets a standard as a unique and exciting place to work. According to Company owners Tim and Kit Kemp, “Hotels should be living things, not stuffy institutions.” Be inspired by Firmdale, www.firmdalehotels.com And learn more about the New York hotels https://www.firmdalehotels.com/hotels/new-york/ Find out why we inspire employees to Love What You Do https://www.firmdalehotels.com/b/careers/love-what-you-do/

Job Description We seek an eager individual to join our wonderful Food & Beverage team at The Whitby Hotel as a Full-Time Back Server / Busser. The ideal candidate will be a trained professional who can provide top-level service that reflects the quality of our cuisine and overall dining experience. We are looking for someone who communicates well, is dependable, enthusiastic, and has a genuine passion for hospitality. The candidate should have strong attention to detail, a love for food and beverage, and the ability to read guests’ needs to ensure exceptional service and create memorable experiences. Responsibilities Include (but are not limited to): • Maintain a high standard of personal hygiene and professional appearance at all times., • Greet guests warmly and support Servers in delivering an exceptional dining experience., • Maintain strong knowledge of food, beverages, and daily specials., • Deliver food and drinks efficiently and professionally, following proper steps of service., • Prepare coffees, teas, and other beverages according to company standards., • Communicate clearly with the kitchen, bar, and Servers regarding orders, requests, allergies, and dietary needs., • Ensure tables are properly served, cleared, reset, and maintained with attention to detail., • Keep service areas clean and organized throughout the shift., • Follow all allergy protocols, sanitation guidelines, and NYC Health Department standards and regulations., • Complete daily side work and maintain full mise en place for service., • Demonstrate Firmdale Core Values and promote teamwork by assisting colleagues whenever needed., • Perform additional tasks as assigned by management., • Must be able to work AM/PM shifts, weekends, and holidays., • Must be able to lift up to 50 lbs. Skills & Qualities: • Able to work well under pressure during high-volume service and multitask effectively., • Neat, organized, and attentive to detail on the restaurant floor., • Strong work ethic, consistent work habits, and a proactive attitude., • Professional communication skills when interacting with guests and colleagues., • Positive, enthusiastic team player with a polished and professional demeanor. Employee Benefits: • Paid vacation, sick, and personal days, • Health, dental, vision, and life insurance plans, • Commuter benefits, • Holiday parties and staff appreciation events, • Complimentary in-house uniform dry cleaning, • Employee meals during shifts Compensation: Hourly Rate + Tip With 3 hotels in New York City and 8 in London, Firmdale sets a standard as a unique and exciting place to work. According to Company owners Tim and Kit Kemp, “Hotels should be living things not stuffy institutions.” Be inspired by Firmdale, www.firmdalehotels.com And learn more about the New York hotels https://www.firmdalehotels.com/hotels/new-york/ Find out why we inspire employees to Love What You Do https://www.firmdalehotels.com/b/careers/love-what-you-do/

Job DescriptionArlo Hotels, an independent lifestyle hotel, is now actively seeking a dynamic Restaurant Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here atArlo,we strive to create a sense of awe that leaves those we touch wanting more”….. As a Restaurant Server, you contribute a tremendous amount towards our success. You have a direct impact on the level of service that we offer to our guests, not only through your service but your interaction with the guests themselves. Additionally, you are the key liaison between the front of the house and the kitchen, and your clear communication will lend itself to a smooth service. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. RESPONSIBILITIES AND AUTHORITIES: • Always treat guests with courtesy and respect in a variety of situations., • Practice Honesty & Integrity., • Maintain open communication with Managers and all other departments, • Complete all opening duties as assigned., • Be mindful of the importance of personal hygiene and grooming, • Adhere to hotel Health and Safety guidelines, • Participate in pre-shift, • Showcase ability to work under pressure and in a fast-paced environment, • Immediately report any accident and or incident which may occur while at work., • Acknowledge guest with eye contact, • Use guest name whenever possible, • Report all guest concerns to management in a timely manner SPECIFIC DUTIES, • Take guest’s food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. *Always read your guests when making suggestions., • Accurately input orders into POS system., • Document all orders on a server dupe pad as a back-up record in case the POS system is ever inoperative., • Retrieve all beverages from the service bar and serve promptly. *All beverages are ideally served from the right and to the right of the guest., • Open all wine and champagne bottles using proper wine service techniques., • Anticipate guest is needs and respond promptly., • Acknowledge all guests regardless of whether they are in your station., • Interact in courteous and professional manner with guests, supervisors, and co-workers., • Always make guests feel you are on their side by apologizing and being proactive in resolving guest complaints., • Alert management to any and all issues that arise at a table., • Monitor and maintain cleanliness, sanitation, and organization of all service areas., • Retrieve bread from the kitchen, stock the bread drawers, and monitor quality and consistency throughout the night., • Prep butter/spread according to pars., • Deliver bread to all tables after the order has been taken., • Keep the linen storage areas clean and stocked., • Clear each course promptly. *Clear all guests’ plates at once, unless otherwise indicated (napkin on plate, plate pushed away, etc.)., • Properly mark all tables for each course before delivery of food to the table., • Clear each course promptly using clearing guidelines outlined in the sequence of service., • Continuously review menu items, and keep up-to-date with all changes. *Use daily shift notes as your guide., • Alert management to great guests, big spenders, and anyone else you think wants extra attention., • Alert chef to all allergies., • Alert food runners to all position changes., • Ensure accuracy of guest checks and promptly process payments., • Complete end of night closing check out., • Complete running side-work throughout the evening as assigned., • Notify management to any pertinent information related to the shift., • Clock in and out for each shift. *Notify a manager if you are unable to do so., • Follow all responsible alcohol practices. Card all guests who appear under the age of 40 and never serve alcohol to an intoxicated guest., • Follow all Health Department “best practices” notes that are found in each service station., • Properly stock all plates, silverware, and condiments to par according to restaurant standards., • Communicate any supply shortages to management., • Deliver food to the table accurately, effectively, and with grace., • Announce the item you are delivering to the guest. For example, “Harold’s Special Pork Chop”, • Be prepared to answer any questions the guest may have., • Be able to accurately and enthusiastically describe all menu items and their ingredients., • Know all front of house and kitchen etiquette procedures., • Work with chef to update the kitchen on table status and course readiness., • Anticipate guests needs, respond promptly, and acknowledge all guests., • Make sure guests have everything they need before leaving the table., • Interact in a courteous and professional manner with guests, supervisors, and co-workers., • Monitor and maintain cleanliness, sanitation, and organization of the line, dining room floors, and paths of service., • Properly stock all plates, silverware, and condiments to par according to restaurant standards., • Communicate any supply shortages to management., • Clear and re-set tables with attention to detail according to restaurant standards, • Complete extra cleaning projects as assigned., • Complete end of night closing side-work as per restaurant standards., • Complete all opening duties as assigned REQUIREMENTS:, • 1 -2 years of customer service experience preferred, • Ability to work in a standing position for long periods of time (up to 5 hours). Certifications:, • TIPS RATE OF PAY, • $11.35/Hour

Job Description • We have an opening for full time WAITER/WAITRESS positions., • Location: Wells Fargo - 30 Hudson Yards, 63rd Floor, New York, NY 10001. Note: online applications accepted only., • Schedule: Full time; Monday through Friday, morning or daytime shift. More details upon interview., • Requirement: Previous hotel or corporate dining experience is required., • Fixed Pay Rate: $25.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1560525. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A ! Job Summary Summary: Takes food and beverage orders and efficiently delivers items to dining room guests. Essential Duties and Responsibilities: • Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service., • Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests., • Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens., • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated., • Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff., • Collects tickets and follow proper cash-handling procedures., • Promotes a clean, safe and neat environment for guests., • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared., • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor., • Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards., • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines., • Works with staff of other departments to perform job duties during special events and functions., • Performs other duties as assigned. Associates at Restaurant Associates are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables., • The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyRA.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Job Description Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: In Room Dining Server Location: Crosby Street Hotel Position Type: FT, Non-Exempt Reports To: Food and Beverage Manager Summary of Position: Crosby Street Hotel is seeking a polished, professional, and hospitality-driven Room Service Attendant to join our Food & Beverage team. This role is responsible for delivering exceptional in-room dining experiences while upholding the service standards of Firmdale. The ideal candidate is detail-oriented, organized, warm, and passionate about creating memorable guest experiences through attentive and refined service. Responsibilities • Provide warm, attentive, and intuitive service, anticipating guest needs and preferences at all times, • Maintain a polished, professional, and courteous demeanour in all guest and team interactions, • Demonstrate a strong commitment to teamwork by supporting servers, back servers, and all hotel colleagues to ensure seamless service execution, • Confidently guide guests through the menu, offering thoughtful recommendations and upselling in a natural, guest-focused manner, • Maintain expert-level knowledge of all menus, ingredients, preparation methods, allergens, and the wine and beverage program, • Ensure all food and beverage orders are accurately entered into POS systems (Micros) and delivered according to proper service standards and timing, • Uphold all allergy and dietary restriction protocols with precision and care, • Ensure all charges are accurate and assigned to the correct guest checks, • Maintain cleanliness and organization of room service areas, equipment, and service stations, • Complete all assigned side work and opening/closing duties to the highest standard, • Adhere to all New York City Health Department standards, food safety regulations, and hotel policies, • Address and resolve guest concerns with professionalism, escalating to management when necessary, • Maintain clear, consistent communication with kitchen, bar, and all hotel departments to ensure operational excellence, • Take ownership of punctuality, reliability, and overall performance standards, • Uphold exceptional grooming, hygiene, and uniform standards in line with luxury hospitality expectations, • Act as an ambassador of the hotel by promoting Firmdale Hotels and its restaurants *This job description is not exhaustive and serves as a general guideline for the role. Responsibilities and duties may evolve based on operational needs and at management’s discretion. Qualifications • Previous luxury hotel, fine dining, or hospitality experience preferred, • Excellent communication and guest service skills, • Strong attention to detail and professionalism, • Ability to multitask in a fast-paced environment, • Knowledge of food, wine, and beverage service preferred, • Ability to lift and carry up to 50 pounds safely, including trays, carts, and service equipment, • Ability to stand, walk, and remain active for extended periods of time in a fast-paced hospitality environment, • Flexible schedule including mornings, evenings, weekends, and holidays. Please note that while we do not guarantee a fixed schedule, as all scheduling is based on business and operational needs, the anticipated schedule for this position will generally consist of two overnight shifts and three evening shifts per week. What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

Job DescriptionDescription: Job Summary Responsible for supervising the daily activities of the back-of-house operations and employees in accordance with department policies and procedures. Interacts with fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality. Job Activities • Maintain professional appearance standards as directed in the Company Employee Handbook., • Ensures the needs of the guests are accommodated., • Ensures the general cleanliness of the back-of-house, and the entire venue., • Participate in interviewing, hiring and training new applicants and employee development of all subordinates., • Responsible for the scheduling of assigned department (where applicable)., • Participates in growth opportunities and employee development of all back-of-house employees., • Ensures safety, quality and recipe accuracy., • Manage the execution of regular service, catering, take-out, delivery and all in-venue/off-premise events., • Ensures Department of Health and company sanitation standards., • Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies., • Coaches and develops back-of-house employees by setting clear guidelines and expectations., • Responsible for all mechanical systems being in good working order and compliant with all federal, state and local ordinances., • Ensures all employees are compliant with all back-of-house standards and procedures., • Responsible for checking cover counts, BEOs and/or Fire Sheets., • Ensures the preparation and delivery of menu-focus items to daily pre-service meetings., • Proficient with all operational systems, which includes payroll, inventory and purchasing., • Possesses in-depth knowledge of all recipes, food menus and maintains station-recipe-books., • Organize, develop and produce new recipes for potential new menu items and specials., • Ensures the completion of all opening and closing procedures as prescribed by company., • Ensures expediting standards., • Communicates clearly and concisely with all employees during service., • Practical knowledge of the job duties of all supervised employees., • Participates in overseeing the replacement or repair of all breakage, damage of equipment or furniture., • Attends, leads and participates in any training sessions, departmental meetings or daily pre-shift meetings., • Learn by listening, observing other team members and sharing knowledge while leading by example., • Portrays a positive and professional attitude., • Demonstrates knowledge of venue, Company, its partners and supporting hotel environments., • Works as part of a team and provides help and support to all fellow team members. Requirements: Education, Experience and Skill Requirements • Company in-venue Sous Chef Training, Food Handling Certificate., • Minimum 2-3 years previous Culinary supervisory/management experience within a high-volume kitchen setting is essential., • Two-year associate degree (60 credit hours) in Culinary Arts or equivalent work experience preferred., • Strong menu planning, ability to coach, build a team, problem solve, and leadership skills required., • Must be organized, self-motivated, and proactive with a strong attention to detail., • Proficient with computers (Microsoft Products), POS and technology., • Must be able to stand, lift and bend for extended periods of time., • Must be able to bend and lift to 50 lbs., • Role may include job duties or tasks requiring repetitive motion., • Exposure to hot kitchen elements or cleaning materials., • Must be able to work and remain focused in a fast-paced and ever-changing environment., • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Job Description As a Kitchen Steward, you will use both manual and machine dishwashing methods to ensure the cleanliness and sanitization of dishes, tableware, glassware, pots, pans, and utensils. Kitchen Stewards must also maintain a clean and safe workspace in the immediate and culinary areas. They ensure that all garbage is removed and placed in an appropriate location for disposal; clean, sweep, mop, wipe down all equipment including fryers and hoods. And clean and sanitize restrooms in restaurant areas Job Description • Cleaning dishes, plates, bowls, silverware, pots, glasses, and pans, etc. using both manual and machines dishwashing, • Ensure proper chemical dilution and water temperature, • Removal of trash, waste and debris to designated areas, • Regularly wipe down and clean, walls and floors, as well as washing work areas, refrigerators, and kitchen equipment, • Putting together, maintaining, and dismantling the dish machine, • Dishes and utensils should be scraped, rinsed, and loaded into the dishwasher, • All cookware, utensils, and dishes should be washed and sanitized, • The dishwasher should be cleaned, sanitized, and kept in good working order; immediately reporting any deficiencies, • Ensure ample tools, supplies and equipment, including chemicals are on hand, • Ensure the floor around the dishwasher is always clean, free from excess water and objects, • All dishware, glassware and utensils should be unloaded and carefully organized and returned to respective locations, • Read and effectively interpret BEO/REO needed supplies, • Ensure all tasks are completed and areas is properly prepared for the next shift. If any work is to be left, you must communicate with next shift., • Sweep, mop and maintain all kitchen/culinary areas regularly, • Actively participate in weekly general cleaning duties, • As needed, perform additional cleaning duties Requirements • High school diploma, • Experience in restaurants, • Food handler certification card preferred, • Prior experience in a high volume restaurant/hotel preferred, • Must be able to stand for an 8-hour shift, • Lifting and carrying up to 50 pounds, • Must be able to work flexible schedule, • Bending, climbing, reaching, stooping, and moving fast without discomfort, • Must be able to work on nights, weekends, and holidays Benefits We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job Description Brown Harris Stevens Residential Management is seeking dedicated and professional candidates for temporary and full-time roles for a prominent full-service ultra-luxury condominium located on the Upper West Side. These roles include seasonal assistance, Porters, Lobby Attendants, Doorman, and Concierge for all shifts. Under the direction of the assigned supervisor, this role will be one of the first points of contact for Residents entering the lobby, seeking services, and/or setting the standard for the five-star aesthetic of the building. As such, this role must always display a professional appearance, speak in a polite manner, and clear tone, including addressing any Residents or Guests that may cross their path. This role is responsible for working with the General Manager to solve issues related to its specific discipline area and improve the service that we provide to our clients. Job Related Tasks Include: • Opening Doors for Arriving Residents and Guests, • Delivering Packages, Groceries, and Bellcarts to and from Units, • Maintaining Forbes Five-Star Standards for Lobby Cleanliness & Appearance, • Assisting Residents & Guests with Transportation Needs Such as Taxis, Car Services, Etc., • Cleaning Common & Public Areas Throughout Building at Forbes 5-Star Level, • Providing the Highest Standard of Customer Service to Residents and Guests Requirements • A minimum of 2 years of customer service experience in a luxury hotel or luxury residential building preferred, • Prior experience as a Porter, Concierge, or Doorman, • Polished and professional presentation and demeanor, • Strong verbal and written communication, • Familiar with MS Office applications and BuildingLink preferred., • Must be a team player and be open to lateral service as required. Benefits • 32BJ Union Benefits, • Mid-Year and Annual Performance-Based Bonuses Offered, • Uniforms & Dry-Cleaning Services Brown Harris Stevens Residential Management, LLC is an equal opportunity employer.

Job Description To work with Head Housekeeper and the Deputy Head Housekeeper to manage the team and ensure Firmdale's exceptional standards are sustained. To supervise all members of the Housekeeping staff and ensure that all rooms and public areas are cleaned at all times. MAIN DUTIES: • Supervise the Room Attendants and Public Area Cleaner in cleaning to the standard required, • Organize the Room Attendants and Porters daily duties and supervise to ensure maximum output, • Ensure that all Guest complaints are dealt with professionally, promptly, and efficiently, • Carry out daily duties as directed by the Head Housekeeper, • Deal with lost property promptly and efficiently in ordinance to the hotel procedure, • Ensure that lost properties are logged in as per standard into Go Concierge platform, • Keep corridors, stairways, and all public/working areas clean and tidy at all times, • Assign special duties to Room Attendants, Public Area Cleaners, and Porters, • Control and supervise the issues of keys and pagers to all the Housekeeping staff on a daily basis, • Ensure that maintenance is reported promptly and correctly and that action by the relevant department is followed up, • Ensure that any repairs to soft furnishings are dealt with promptly and followed up on, • Complete all paperwork and records in accordance with departmental procedures, • Monitor and update the computer system on the room status, • Reporting of room deviancies to relevant departments, • Flexible schedule REQUIREMENTS: • Previous experience as a Floor Supervisor in a luxury hotel, preferably in NYC, • Ability to mentor and inspire team members, • Exceptional organizational and administrative skills, • Friendly demeanor, • Excellent level of spoken and written English, • Friendly & professional telephone etiquette, • Ability to remain calm under pressure, • Exceptional attention to detail, • Great communication skills, • Computer literate EMPLOYEE BENEFITS: • Paid vacation, sick, and personal days, • Medical, Dental, Vision and Life Insurance plans, • Commuter benefits, • Holiday staff parties and staff appreciation events, • In-house uniform dry cleaning services, • Employee meals while on duty, • Departmental and company-wide incentive programs

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking experienced, responsible and thorough Housekeepers to create and maintain a clean, comfortable and safe environment for our residents. You will not only maintain resident apartments, restrooms, common areas, as well as office and surrounding areas clean according to housekeeping standards and procedures, but always with a friendly, courteous and positive attitude. You will often come into contact with residents, resident families, other guests and team members, and we expect those encounters to be pleasant and professional. In this role you will be cleaning assigned areas of the community in accordance with the guidelines established by the Director of Housekeeping. The loving care, attention to detail and great customer service you bring to housekeeping are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • A pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be very swift yet thorough with cleaning practices, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Experience working with a senior population is preferred, • Must be able to work in a fast-paced environment while dealing with a demanding customer, • Must be able to communicate in English, • Is able to adjust to different personality types and situations in positive ways, • Must always be reliable, caring and positive in actions and demeanor, • Maintains an abiding respect for the elderly and remains calm at all times

Job Description Trump International Hotel & Tower provides the finest standard of luxury to the world's most discerning Guests, all in the heart of Midtown Manhattan overlooking Central Park. Trump International Hotel & Tower redefines Manhattan's luxury hotel product. Accommodations offer the finest and most luxurious comforts of home- with Central Park as your front lawn, Lincoln Center as your entertainment center, and a personal Attaché attending to every need. Trump International Hotel and Tower seeks a Room Attendant to join our dynamic team. The Room Attendant is responsible for cleaning guest rooms as assigned and ensuring the hotel's established standards of cleanliness. The Room Attendant is responsible for reporting any maintenance deficiencies and handling guest requests. Qualifications • Prior housekeeping experience in a luxury hotel preferred, • Candidate must have good verbal communication and organizational skills, • Able to perform physical work through the day, • Able to work a flexible schedule, including weekends and holidays Equal Opportunity Employer We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law. Trump International Hotel & Tower New York participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Hourly Rate: $30.65 - $40.87

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Room Attendant is responsible for cleaning and maintaining guest rooms, suites, and assigned public areas to Faena’s luxury standards. This role contributes directly to the guest experience by ensuring rooms are immaculate, well-stocked, and welcoming. Room Attendants are stewards of quality and play a key role in upholding the visual identity and reputation of Faena New York. This is a full-time position with an hourly compensation rate of $30.00 per hour. DUTIES AND RESPONSIBILITIES • Clean guest rooms and suites following the established procedures and standards., • Adhere to the established standard of safety, fire regulations, and department procedures and policies., • Able to utilize PMS/App to be advised of assignments and/or any computerized applications., • Comply with Work Rules and Standards of Conduct as set forth in the Employee Handbook., • Complete work assignments from the Housekeeping Department as assigned using required keys, equipment, supplies, etc., • Remove all garbage and recyclable items and place in the appropriate bins inside the service area., • Offer assistance to any guest in a courteous and friendly manner., • Maintain proper and clean uniform and grooming standards., • Respond properly in any hotel emergency or safety situation., • Perform other tasks or projects as assigned by hotel management and staff., • Restocks used amenities such as shampoo, lotions, cotton balls, stationery, etc., as needed., • Prepares assigned rooms for turndown guests., • Clean and maintain all terraces of the hotel., • Ensure cleanliness and tidiness in occupied rooms, turndown rooms and check-out rooms as assigned., • Clean and maintain the main guest entrance area and adjacent plaza area including but not limited to removal of cigarette butts, trash, snow, leaves etc., • Comply with any additional requests that may arise pertaining to Housekeeping duties., • Report to work on time. Is aware of the schedule at all times and if unable to attend work, notifies the Supervisor in adequate time as per Faena policy., • Adhere to meal break policy and proper payroll procedures. Qualifications Minimum 1 year of experience in luxury hotel housekeeping preferred. Familiarity with proper cleaning techniques and safety protocols. Ability to work efficiently and independently with minimal supervision. Must be detail-oriented and quality-driven. High school diploma or equivalent preferred. Bilingual preferred (Spanish/English). SKILLS Excellent attention to detail and cleanliness. Ability to manage time and meet deadlines for room assignments. Friendly, respectful, and guest-oriented demeanor. Strong communication with colleagues and supervisors. Ability to work in a fast-paced, physically demanding environment. PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionAbout Us: Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do! T.E.A.M = Together Everyone Achieves More About the Role: Are you an organized and self-motivated multi-tasker with a passion for cleanliness? We are seeking reliable and detail-oriented Housekeepers to join our TEAM! Your infectious enthusiasm, genuine smile, attentive service, and passion for cleanliness will shine and set the tone for an unforgettable guest experience. Advancement Opportunities and Professional Career Path: • Operations Manager • Housekeeping Manager • Executive Housekeeper Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment that invests in their associates? Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow; YOU could achieve a management opportunity in less than one year! What’s Your More? Full-Time positions are benefits eligible, including time off; travel discounts, medical, and other insurance options are also available. Responsibilities: • Cleaning and arranging guest rooms, • Washing dirty bedding, clothing, and linen, • Stocking and maintaining an inventory of housekeeping supplies, • Dusting furniture or fixtures and polishing them, • Scrubbing and sanitizing showers, bathtubs, toilets, countertops, and sinks, • Vacuuming and cleaning carpets, doormats, and rugs, • Reporting breakages, damages, and safety issues for repairs Requirements: • Prior experience in a hotel setting or in a similar role is ideal, but willing to train the right person. We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment!, • Must be able to work a flexible schedule including weekends, evenings, and holidays, • Able to lift and carry up to 50 lbs, • Able to stand and walk for extended periods, • Ability to lift, push, or pull heavy equipment, and stand, walk, bend, stoop, kneel for extended periods of time with or without reasonable accommodation, • Excellent English communication skills and able to read, write, and speak fluently, • Bi-lingual (English and Spanish speaking) is a plus In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire.

Job Description Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Room Attendant Location: The Warren Street Hotel Position Type: Non-exempt Reports To: Head Housekeeper Job Description: Service and turndown guestrooms ensuring Firmdale exceptional standards whilst remembering the finest details throughout the hotel Duties & Responsibilities: • Highly attentive to small details, • Work as part of a team, • Good communication with supervisor, • Knowledgeable of the housekeeping etiquettes as per Firmdale SOP’s, • Good understanding of Firmdale’s customer service, • Use correct cleaning chemicals and microfiber cloths for designated surfaces, according to Firmdale’s requirements, • Ensure security of any assigned guest room keys, • Inform your supervisor and log immediately of any lost property items found, • Report immediately any damages or maintenance issues to Floor Manager, • Understand the DND procedure, • Work at an efficient pace to ensure guests rooms are completed on time, • Liaise with the linen porters regarding what linen and equipment is needed in the pantry, • React to any guest requests, • Ensure that rooms not serviced are reported to the Floor Manager, • Ensure your pantry is clean, • Knowledgeable of all the different types of beds and linen, to be used accordingly, • Make bed as per Firmdale SOP’S, • Bring reject or abused linen to the attention of the Floor Manager, • Replace guest supplies and towelling as per Firmdale’s SOP’s, • Report any guest requests to the Floor Manager, • Check just before the end of your shift if any rooms require service, • Knowledgeable of hotel fire and emergency procedures, • Maintain a clean, safe hazard free work environment at all times, • Keep corridors, stairways and all public and working areas clean and tidy at all times, • Understand the emergency procedures for the entire Hotel, • Follow the security procedure to protect both guest and hotel property. To be responsible for any keys given out, • Maintain high standard of personal hygiene and appearance at all times, • To be polite and deferential to guests at all times, • To have thorough knowledge of the hotel and the company, • To carry out any other reasonable duty to assist in the smooth running of the company What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at the Warren Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

Job Description T.E.A.M. = Together Everyone Achieves More Our TEAM culture is all about supporting one another, recognizing hard work, and helping our team members achieve MORE in their careers. If you're friendly, dependable, and enjoy creating great experiences for others, we'd love to have you join us! Grow With Our TEAM! We want our team members to find their MORE. Whether you're beginning your hospitality career or looking for an opportunity to grow, you'll gain valuable guest-service experience while working alongside a TEAM committed to delivering memorable experiences. Bring your personality, professionalism, and passion for hospitality—we'll provide the support and opportunities to help you grow. What's Your MORE? Join our TEAM and help us create an exceptional experience from arrival to departure! About the Role: The Director of Housekeeping is responsible for overseeing the daily operations of the housekeeping department to ensure a clean, safe, and welcoming environment for guests and staff. This role involves managing a team of housekeeping staff, coordinating schedules, and maintaining high standards of cleanliness and hygiene throughout the facility. The Director of Housekeeping will develop and implement effective cleaning procedures, monitor inventory of cleaning supplies, and ensure compliance with health and safety regulations. Additionally, this position requires collaboration with other departments to support overall guest satisfaction and operational efficiency. Ultimately, the Director of Housekeeping plays a critical role in enhancing the guest experience by maintaining impeccable standards and fostering a motivated, well-trained housekeeping team. Minimum Qualifications: • High school diploma or equivalent., • Minimum of 4 years of experience in housekeeping or hospitality management, with at least 2 years in a supervisory role., • Strong knowledge of cleaning techniques, chemicals, and equipment., • Ability to manage and motivate a diverse team effectively., • Excellent organizational and communication skills. Preferred Qualifications: • Associate’s or Bachelor’s degree in Hospitality Management or related field., • Experience working in a hotel, resort, or large hospitality environment., • Certification in housekeeping management or related professional training., • Proficiency with housekeeping management software and inventory control systems., • Knowledge of OSHA and other relevant health and safety regulations. Responsibilities: • Supervise and coordinate daily housekeeping activities to maintain cleanliness and orderliness in guest rooms, public areas, and back-of-house spaces., • Recruit, train, and evaluate housekeeping staff to ensure high performance and adherence to company policies and standards., • Develop and implement cleaning schedules, procedures, and quality control measures to optimize efficiency and effectiveness., • Manage inventory of cleaning supplies and equipment, ensuring timely procurement and proper usage to control costs., • Collaborate with maintenance and front office teams to address guest requests, resolve issues, and enhance overall guest satisfaction., • Ensure compliance with health, safety, and sanitation regulations, conducting regular inspections and addressing any deficiencies., • Prepare reports on housekeeping operations, staffing, and budget management for senior management review. Skills: The Director of Housekeeping utilizes strong leadership and interpersonal skills daily to guide and motivate the housekeeping team, ensuring tasks are completed efficiently and to high standards. Organizational skills are critical for managing schedules, inventory, and workflow to maintain smooth operations. Communication skills are essential for coordinating with other departments and addressing guest concerns promptly and professionally. Problem-solving abilities help in quickly resolving operational challenges and improving processes. Additionally, knowledge of cleaning techniques and safety regulations ensures compliance and promotes a safe working environment for all staff. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire

Job Description Job Title: Housekeeping Supervisor Location: Renaissance New York Harlem Hotel Department: Housekeeping Reports To: Housekeeping Manager Position Type: Full Time --- Job Summary: We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team. The ideal candidate will oversee daily housekeeping operations, ensuring that our facilities maintain cleanliness, organization, and a welcoming atmosphere. This role requires strong leadership skills, excellent communication, and the ability to manage a team effectively while adhering to the highest standards of cleanliness and guest satisfaction. Key Responsibilities: • Supervise and coordinate daily housekeeping activities, including cleaning, maintenance, and inventory management., • Lead and motivate housekeeping staff to achieve high standards of cleanliness and service., • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and safety standards., • Train, mentor, and evaluate housekeeping staff, providing feedback and support for professional development., • Schedule and allocate staff assignments to optimize productivity and efficiency., • Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels., • Address guest complaints and requests in a professional and timely manner, ensuring guest satisfaction., • Maintain detailed records of housekeeping activities, employee performance, and supply usage., • Implement and enforce health and safety policies and procedures to ensure a safe working environment., • Collaborate with other departments, such as maintenance and front desk, to ensure seamless guest experiences. Qualifications: • High school diploma or equivalent; additional education in hospitality or management is a plus., • Previous experience in housekeeping or facility management, with at least 2 years in a supervisory role preferred., • Strong leadership and interpersonal skills, with the ability to motivate and inspire a team., • Excellent organizational skills and attention to detail., • Knowledge of cleaning chemicals and supplies, as well as safety and sanitation regulations., • Ability to multitask and manage time effectively in a fast-paced environment., • Proficient in Microsoft Office Suite and housekeeping management software., • Strong communication skills, both verbal and written., • Flexibility to work varied shifts, including weekends and holidays. Physical Requirements: • Ability to stand, walk, bend, and lift up to [insert weight] pounds., • Capability to work in various environmental conditions, including exposure to cleaning chemicals. Benefits: • Competitive salary and performance-based bonuses., • Health, dental, and vision insurance., • Paid time off and holiday pay., • Employee discounts and perks., • Opportunities for career advancement. --- To Apply: Interested candidates are invited to submit their resume and cover letter.

Job DescriptionAbout SAINT SAINT is a new wellness sanctuary offering private sauna and ice bath suites in the heart of Chelsea. Every detail is designed to create a space of calm and care. We believe cleanliness is a sacred act, and that the people who maintain our spaces are as essential as the design itself. Role Summary We’re looking for an experienced, detail-oriented housekeeper . This is not a stepping-stone role — it’s a stable, long-term position for someone who takes pride in maintaining beautiful spaces and finds purpose in quiet excellence. Key Responsibilities • Clean and reset private suites between guests with care and precision, • Restock towels, water, and amenities, • Maintain public and staff areas in pristine condition, • Report any maintenance or supply needs, • Follow all hygiene and safety protocols, • Represent SAINT’s calm, respectful culture at all times Who You Are • 3+ years’ experience in luxury hotel, spa, or private home cleaning, • Reliable, consistent, and highly detail-oriented, • Values routine and independence, • Comfortable working in a quiet, minimal, high-end environment, • Looking for long-term, stable work — not a transitional role Compensation & Benefits • $20/hour starting wage, • Uniform provided, • Use of our private sauna and ice bath suites (before or after your shift, on your own time) --- Sobre SAINT SAINT es un nuevo santuario de bienestar que ofrece suites privadas de sauna y baños de hielo en el corazón de Chelsea. Cada detalle está diseñado para crear un espacio de calma y cuidado. Creemos que la limpieza es un acto sagrado, y que las personas que mantienen nuestros espacios son tan esenciales como el diseño mismo. Resumen del Puesto Estamos buscando un(a) housekeeper con experiencia y atención al detalle para unirse a nuestro equipo fundador. Este no es un trabajo temporal ni de transición — es una posición estable y a largo plazo para alguien que se enorgullece de mantener espacios hermosos y encuentra propósito en la excelencia silenciosa. Responsabilidades Principales • Limpiar y reorganizar las suites privadas entre cada cliente con cuidado y precisión, • Reabastecer toallas, agua y otros artículos, • Mantener las áreas públicas y del personal en condiciones impecables, • Informar cualquier necesidad de mantenimiento o reposición de suministros, • Seguir todos los protocolos de higiene y seguridad, • Representar la cultura de calma y respeto de SAINT en todo momento Quién Eres • Más de 3 años de experiencia limpiando en hoteles de lujo, spas o casas privadas, • Confiable, constante y con gran atención al detalle, • Valora la rutina y la independencia, • Cómodo(a) trabajando en un entorno tranquilo, minimalista y de alto nivel, • Busca un trabajo estable y a largo plazo — no una posición de paso Compensación y Beneficios • Salario inicial de $20 por hora, • Uniforme proporcionado, • Uso de nuestras suites privadas de sauna y baños de hielo (antes o después del turno, en su tiempo libre) By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description HOUSEKEEPERS immediately! This is a temp to perm position with full-time opportunity for the right candidates. Must have 2 years of Hotel cleaning experience. Duties: • Clean guestrooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met, • Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers, • Sort, count, and mark clean linens, and store them in linen costs, • Must be able to complete 15 rooms per day per hotel standards, • Must be able to clean rooms to the standards of hotel requirementsSchedule: flexible schedule needed and weekends mandated Pay: $17-$18/hr.

Job Description Position Summary The Overnight Cleaner is responsible for ensuring all public and employee areas are cleaned and presented to Firmdale's exceptional standards overnight. This role assists with specific tasks within the Housekeeping department and requires an eager, detail-oriented team player who is comfortable working independently during overnight hours while maintaining excellent service and communication standards. Key Responsibilities Cleaning & Presentation • Mop, polish, and maintain all wood floors., • Clean public restrooms., • Clean and vacuum the event floor rooms and screening room., • Clean the hotel entrance and sidewalk., • Clean guest and service elevators., • Empty all office bins and canteen bins., • Clean staff locker rooms and canteen., • Clean the family room., • Clean the housekeeping office., • Clean the garbage room, taking bins out for garbage collection., • Use correct cleaning chemicals and microfiber cloths for designated surfaces, according to Firmdale's requirements. Guest & Laundry Services • Service rooms as per guest requests., • Make beds as per Firmdale SOPs., • Complete guest requests., • Wash, dry, and iron hotel and guest laundry when required., • List all employee laundry, including items going out for the day. Communication & Relationships • Maintain good communication with the overnight Duty Manager., • Report any guest requests to the overnight Duty Manager., • Inform the overnight Duty Manager of any lost property items found., • Report immediately any damages or maintenance issues to the overnight Duty Manager., • Answer the pager promptly., • Assist the overnight Duty Manager with any duties as assigned., • Work as part of a team., • Be knowledgeable of housekeeping etiquette as per Firmdale's SOPs, and of Firmdale's customer service standards. Health, Safety & Security • Maintain a clean, safe, hazard-free work environment at all times., • Be knowledgeable of the hotel's fire and emergency procedures., • Understand the emergency procedures for the entire hotel., • Follow security procedures to protect both guest and hotel property; be responsible for any keys given out., • Maintain a high standard of personal hygiene and appearance at all times., • Have a thorough knowledge of the hotel and the company., • Be responsible, while liaising with the Head Housekeeper, for your own development., • Carry out any other reasonable duty to assist in the smooth running of the company. Requirements & Qualifications • Highly attentive to small details., • Comfortable working independently and as part of a team during overnight hours., • Ability to work safely with cleaning chemicals and equipment., • Ability to communicate verbally and in writing. Key Competencies • Attention to detail, • Team collaboration, • Reliability, particularly during overnight hours, • Enthusiasm and passion for service, • Resilience under pressure Working Conditions • Overnight shift work., • Physical handling of cleaning equipment and laundry., • Frequent exposure to cleaning chemicals., • Standing, walking, bending, and lifting for extended periods. Experience / Education • Prior experience cleaning in a hospitality setting is preferred, or a strong passion for cleaning with excellent attention to detail. Employee Benefits • Paid vacation, sick, and personal days, • Health, dental, vision, and life insurance plans, • Commuter benefits, • Holiday staff parties and staff appreciation events, • In-house uniform dry cleaning services, • Employee meals while on duty, • Departmental and company-wide incentive programs Please note that this job description is not an exhaustive list of tasks and duties, but serves only as a guideline for daily duties, which may change from time to time.

Job DescriptionJob description Room Attendant We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating brilliant experience that makes people’ lives better! We are seeking talented and experienced Room Attendants to join our amazing team. The Room Attendant will clean, dust, wax, scrub, polish, and service guest rooms daily by following hotel standards. As a Room Attendant, you will be held accountable to provide the highest level of guest room cleanliness with goals to exceed guest expectations. The room attendant must ensure guest contentment and attention to the guest's needs with a clean room and amenities must be stocked according to hotel requirements. Duties to include, but not limited to; Job Description · Stock cart with supplies needed to perform duties · Strip room of soiled linen and garbage · Empties wastebaskets, and follow OSHA guidelines for disposal · Properly places guest amenities, e.g., toilet paper, tissues, guest service directories, and turndown amenities · Cleans rugs, carpets, upholstered furniture, and draperies · Clean baseboards, walls, ceiling, woodwork, windows, door panels, and sills · Transports trash and waste to disposal area from guest rooms · Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc. · Makes beds with clean sheets in excellent condition, checks for stains and rips · Knowledgeable and actively practices the hotels' emergency procedures and lost and found guidelines · Perform and complete any special projects or reasonable requests assigned by management, e.g., daily focus projects · Participate in Quality Check Audit conducted by the management of rooms · Assists colleagues when own job duties if needed · Properly uses all cleaning fluids and supplies according to OSHA standards · Participate in general cleaning of guest rooms set forth by management · Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered · Reports any discrepancies in room status, why the room was not completed, etc. to Manager · Assist guest with any cleaning concerns they might have or requests for additional supplies Requirements · Local candidates only · U.S. Citizenship/Work Authorization required · 1-2 years of luxury hospitality experience preferred · Be able to lift, pull and push 50 pounds without restrictions · Be able to speak, write and understand the primary language of the workplace · Excellent organization skills · Capable of working with little or no supervision and still maintain immaculate standards · OSHA certification would be a plus Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States. Job Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Shift: • 10 hour shift, • 8 hour shift, • Day shift, • Evening shift, • Morning shift, • Night shift Ability to commute/relocate: • New York, NY 10018: Reliably commute or planning to relocate before starting work (Preferred) Experience: • Hotel experience: 1 year (Preferred), • Multilingual: 1 year (Required), • Cleaning: 1 year (Required) Shift availability: • Day Shift (Preferred), • Night Shift (Preferred) Work Location: In person