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Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Job Specific • Maintains Steward Department staffing levels so as to provide for optimal performance and delivery of superior service, • Ensures maintenance of all food and beverage areas and equipment to the highest level of sanitation and quality, • Develops/approves departmental budgets, forecasts and schedules, • Responsible for smooth, efficient, cost effective operation of steward operations to include labor management, supervision of all aspects of work performed, inventory control, product selection, • Communicates daily with Chef, Area Sous Chef , Banquet Chef and Outlet and Banquet Managers to obtain/provide information regarding current status of daily activities/functions and upcoming events, • Establishes par levels for, and maintains control over food and beverage china, glass, silver, cookware and service equipment inventories so as to support forecasted activities without experiencing shortages or excessive inventory situations, • Approves department storeroom/purchase requisitions, ensures that operational cost are kept within forecasted budgetary guidelines, • Reviews/maintains daily payroll report/records, maintaining labor cost within established budgetary limits, • Establishes and ensures adherence to departmental and Loews Hotels guidelines, policies and procedures, • Interviews, selects, trains, appraises, coaches, counsels and disciplines personnel according to Loews Hotels standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement, or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Attends required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments throughout the hotel, • Conducts departmental meetings as required to communicate effectively with all stewarding personnel to ensure that they are kept current with pertinent hotel information and activities, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Associates or higher degree in Food Service Management, Hospitality or equivalent, • Five to seven years Steward/Kitchen Management experience in large, multi outlet, convention Hotel, • Thorough knowledge of food and beverage planning and production procedures, • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency, while ensuring adherence to established guest service and governmentally mandated criteria, • Effective management, leadership, organizational and communication skills

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement A friendly and detail-oriented Room Attendant to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members., • An individual that maintains a keen eye for detail and adopts a proactive mindset., • Dedicated to enhancing both the guest and team member experience., • Committed to upholding the highest standards of cleanliness., • Clean and sanitize assigned guest rooms and bathrooms to hotel standards., • Replace linens, amenities, and report any irregularities or maintenance needs (i.e., broken light bulbs, defective equipment, etc.), • Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors., • Keep cleaning carts and linen closets organized, ensuring all necessary supplies are stocked and used properly., • Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner, • Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information., • Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards., • Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction., • Maintain a positive attitude and professional conduct at all times., • Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices., • Comply with all other Housekeeping Department and hotel policies and procedures., • High school diploma or equivalent work experience preferred., • Previous experience in a cleaning role preferred., • Previous experience in a hotel or resort environment preferred., • Basic English skills preferred., • Ability to walk, stand, reach and bend., • Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking An experienced and detail-oriented Housekeeping Manager to lead our team in maintaining the highest standards of cleanliness and guest satisfaction. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a proven track record in managing housekeeping operations in a hotel environment. A commitment to excellence and a proactive approach to problem-solving are essential for success in this role. Who You Are: • A passionate hospitality professional with a proven track record in housekeeping management., • Detail-oriented and proactive, with a strong focus on maintaining high standards., • A confident leader who thrives in fast-paced environments and communicates effectively., • Dedicated to enhancing both guest and team member experiences., • Oversees daily assignments of duties of Housekeeping staff while analyzing room turns and making staff or procedural adjustments as necessary., • Develop, implement, and maintain housekeeping standards and procedures to ensure cleanliness and organization throughout the hotel., • Interview and select all departmental line level colleagues., • Maintain optimal housekeeping staffing levels to ensure peak performance and supervision., • Ensure smooth, efficient, and cost-effective operations, including labor management and inventory control., • Coordinate departmental activities with other hotel departments to maintain overall cleanliness., • Coordinate special projects related to housekeeping as directed by the Director, Housekeeping., • Keep leadership informed of significant departmental updates and activities., • Oversee the 3rd party uniform and laundry services., • Hold regular team meetings to share essential operational information and address guest concerns., • Evaluate team member performance, identify areas for improvement, and mentor team members and leaders to aid in their advancement., • Bachelor's degree or relevant work experience required., • Minimum of two (2) years housekeeping experience in hotel hospitality and minimum of two (2) years housekeeping or guest service leadership experience required., • Previous experience with Opera Property Management System preferred., • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria., • Ability to stand for long periods of time required., • Ability to push, pull, and lift items weighing up to 25lbs.

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking An organized and detail-oriented Housekeeping Supervisor to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members., • An individual that adopts a proactive mindset and has excellent communication skills., • Dedicated to enhancing both the guest and team member experience., • Committed to upholding the highest standards of cleanliness and operational efficiency., • Supervise housekeeping staff, ensuring they perform their duties according to the hotel's standards and policies., • Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, maintenance, and safety standards are met., • Assign daily tasks to housekeeping team members and monitor their performance, ensuring efficiency and quality., • Ensure the proper use of cleaning chemicals and equipment by staff and adhere to safety and sanitation regulations., • Train, mentor, and provide ongoing coaching to housekeeping staff on departmental procedures, guest service skills, and equipment usage., • Handle guest requests and complaints in a professional manner, ensuring customer satisfaction and prompt resolution of issues., • Collaborate with other departments, such as maintenance and front desk, to address guest concerns, repairs, and room readiness., • Ensure the department operates within budget, reduce waste, and maintain efficiency while upholding high-quality standards of cleanliness and guest service., • Bachelor's Degree or relevant work experience required., • Minimum of two years of guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting is preferred., • Ability to stand for long periods of time required.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement A friendly and detail-oriented Room Attendant to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members., • An individual that maintains a keen eye for detail and adopts a proactive mindset., • Dedicated to enhancing both the guest and team member experience., • Committed to upholding the highest standards of cleanliness., • Clean and sanitize assigned guest rooms and bathrooms to hotel standards., • Replace linens, amenities, and report any irregularities or maintenance needs (i.e., broken light bulbs, defective equipment, etc.), • Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors., • Keep cleaning carts and linen closets organized, ensuring all necessary supplies are stocked and used properly., • Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner, • Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information., • Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards., • Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction., • Maintain a positive attitude and professional conduct at all times., • Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices., • Comply with all other Housekeeping Department and hotel policies and procedures., • High school diploma or equivalent work experience preferred., • Previous experience in a cleaning role preferred., • Previous experience in a hotel or resort environment preferred., • Basic English skills preferred., • Ability to walk, stand, reach and bend., • Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more This position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner. Essential Functions and Responsibilities • Maintains outlet staffing levels so as to provide for optimal performance, • Represents the Director of Food and Beverage in his/her absence, • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control, • Personally supervises outlet activities to ensure quality production/delivery of product/service, • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience, • Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected, • Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service, • Promotes and applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, Friendly, and helpful to guests, management and fellow employees, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Addresses guests by their names at all times, • Associate of Science degree or higher in Hospitality or Food Service management, • Thorough knowledge of all matters related to the proper administration of ”up-scale” food service operations, • Two years management experience in hotel or free standing ”quality” food service operation, • Certification as ”Food Service Manager” or other as required by State County or Local regulations or ability to obtain such certification, • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays, • Addresses guests by their names at all times

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more This position is responsible for the overall management of the respective restaurant, to include: staffing, training, scheduling employees, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest's expectations and hotel standards and is delivered in a friendly and professional manner. Job Specifics • Greets and seats guests as needed and ensure total guest satisfaction, • Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies, • Provides floor coverage as needed, • Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary, • Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies, • Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management, • Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales, • Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation, • Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required, • Directs staff towards the goals of the Loews Corporation as defined by management, • Ensures proper handling of guest checks and payment transactions, • Intercedes and/or fills in for employees should need occur, • Trains or supervises the training of all department employees, • Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance, • Is polite, friendly, and helpful to the guests, management and fellow employees, • Attends all appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with safety regulations and procedures, • Complies with hotel policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: An experienced beverage service professional focused on creating exceptional guest experiences, expertly crafting signature cocktails and serving beverages with precision and flair. This role requires a blend of creativity, strong customer engagement skills, and meticulous attention to detail to maintain a vibrant and welcoming bar atmosphere. Working collaboratively with a dynamic team, the Bartender ensures a seamless, enjoyable, and memorable experience for every guest. Who You Are: • Friendly and approachable demeanor with the ability to engage with guests and provide a positive experience., • Ensures that drinks are prepared according to specifications and served promptly., • Ability to handle multiple drink orders efficiently, especially during peak hours., • Strong focus on providing outstanding service to guests and enhancing their experience., • Ability to collaborate with other team members to provide seamless service., • Mix and serve alcoholic and non-alcoholic beverages, including cocktails, wine, beer, and specialty drinks according to recipes and guest preferences., • Create and recommend unique cocktails tailored to guest tastes., • Ensure all drinks meet the highest quality presentation standards., • Greet and engage guests with a friendly, welcoming attitude, and providing personalized service., • Take drink orders from guests and servers, answering inquiries about menu options., • Handle guest complaints or special requests professionally to ensure satisfaction., • Set up the bar at the beginning of each shift, ensuring that all equipment, garnishes, and supplies are ready for service., • Maintain a clean and organized bar area, including cleaning glassware, surfaces, and waste disposal., • Monitor and report inventory levels for beverages, garnishes, and supplies to avoid shortages., • Follow all safety, sanitation, and alcohol service regulations, including verifying guest identification., • Monitor guest alcohol consumption and enforce responsible service practices., • Adhere to all state and local laws regarding the sale and service of alcoholic beverages., • Collaborate with servers, barbacks, and kitchen staff to ensure smooth and timely service., • Assist with restocking supplies and supporting barback duties during busy periods., • Foster a positive team environment while delivering exceptional service., • Previous experience in a food and beverage setting is required, with bartending experience highly preferred., • Comprehensive understanding of alcoholic beverages, cocktail recipes, preparation techniques, appropriate glassware, and bar equipment, including knowledge of legal regulations for alcohol service (TIPS certification or ability to obtain is required)., • Strong guest service skills with a focus on creating memorable experiences., • Basic proficiency with computer systems for order processing and inventory tracking., • Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift., • Ability to work flexible schedule to include weekends and holidays.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: The Assistant Lobby Bar Manager is an experienced Bar or Food & Beverage leader, with a background in luxury or high-volume settings. A strong knowledge of mixology, cocktail trends, and menu curation, combined with proven leadership skills and a passion for team development and guest satisfaction, will drive success in this role. The ideal candidate excels at multitasking, staying calm under pressure, and demonstrates excellent communication and organizational skills, with the flexibility to work various shifts, including evenings, weekends, and holidays. Who You Are: • A service-driven leader with a keen eye for detail and a genuine passion for hospitality, • Committed to creating memorable guest experiences and ensuring high-quality service, • Skilled at building a positive, inclusive team environment that motivates and engages, • A proactive problem-solver with a collaborative mindset, • Adaptable to changing priorities, focused on delivering consistent quality and innovation, • Focused on guest satisfaction through exceptional communication and interpersonal skills, • Assist the Lobby Bar Manager with daily operations, ensuring high standards of service and quality, • Oversee team members, providing coaching, training, and support to foster a motivated team, • Collaborate with the culinary team to develop innovative cocktail menus that align with our brand vision, • Manage inventory, order supplies, and monitor stock levels to ensure smooth operations, • Interact with guests to gather feedback, address concerns, and enhance the guest experience, • Ensure compliance with health, safety, and licensing regulations, • At least 2 years of supervisory or management experience in a luxury bar or high-volume F&B environment, • Proven skills in mixology, menu design, and knowledge of industry trends, • Experience with training and developing team members in a hospitality setting, • Bartenders, bar backs, and other front-line bar staff members

Location: Cancun, Mexico. Property: SHA Mexico Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: • Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience., • Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments., • Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness., • Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results., • Oversee financial performance, including budget execution, revenue management, cost control, and KPIs., • Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability., • Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed., • Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality., • Ensure compliance with all legal, safety, health, environmental, and operational standards., • Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: • Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields., • Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage., • Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role., • Experience with international ultra-luxury brands., • Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: • Fluent English and Spanish required., • Additional languages considered an asset. Specific Competencies: • Strategic vision and business orientation., • Think Global, Act Local mindset., • Strong operational leadership and hands-on execution., • Ability to combine strategy and daily operations effectively., • Strong focus on guest experience and personalization., • Ability to influence and manage high-profile stakeholders., • Adaptability to multicultural environments. Technological Skills: • Proficiency in property management systems and operational software., • Advanced knowledge of Microsoft Office or Google Workspace., • Experience in data-driven operational decision-making. Skills Chain of Command: • Proactivity, • Analytical skills, • Results-oriented, • Interdepartmental integrator Competencies based on our values: • Excellence | We strive for excellence in everything we do, making it a habit, • Evolution | We are committed to constant improvement and innovation, • Honesty | We prioritise honesty and loyalty in everything we do, • Caring | We genuinely care for our guests, our team, our planet, and our resources, • Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: • Strong business orientation and strategic mindset., • Ability to work in international and multicultural environments., • Excellent interpersonal and communication skills., • Ability to manage multiple priorities simultaneously., • Willingness to travel as needed.

About WISK WISK partners with bars, restaurants, hotels, and hospitality groups to optimize inventory, reduce costs, improve margins, and drive smarter operational decisions. Through automation, real-time data, and workflow efficiency, WISK helps Food & Beverage operators gain control over one of the most critical and complex areas of their business. As a modern SaaS company, WISK combines innovation, accountability, speed, and customer partnership to help operators scale profitably. Position Summary We are seeking a proactive, commercially minded Account Manager responsible for managing a defined book of existing customers and protecting recurring revenue through retention, renewals, contraction prevention, and consistent customer engagement. This role is focused first and foremost on ensuring customers continue to receive measurable value from WISK after implementation. You will serve as the primary relationship owner for an assigned portfolio of hospitality customers, including bars, restaurants, hotels, resorts, and multi-location operators. The role requires a disciplined monthly touchpoint cadence, thoughtful account planning, proactive issue resolution, and a strong understanding of customer goals, usage patterns, renewal timing, and risk factors. You own renewals and retention outcomes. You do not own commercial closes for upsell and expansion, but you are often best positioned to identify those opportunities through ongoing customer relationships. When expansion opportunities surface, you will qualify them, align internal context, and partner with the Account Executive team — which owns the commercial expansion close. Who You'll Work With You will work with hospitality operators where WISK is embedded in day-to-day Food & Beverage operations, including: • Independent restaurants and bars, • Hotels and resorts, • Multi-location hospitality groups, • Operators running multiple departments or locations on the platform Stakeholders will range from Owners, General Managers, Directors of Food & Beverage, Regional Operators, Controllers, Finance leaders, and Procurement leads, to front-line managers responsible for inventory, ordering, and operational execution. You must be able to build credibility with hands-on users while communicating strategic value to senior decision-makers. Core Responsibilities Book of Business Ownership Own a clearly defined portfolio of existing customers. Be accountable for the health, value, risks, and renewal path for each account. Maintain account plans, stakeholder maps, renewal dates, success criteria, usage trends, open issues, and expansion indicators. Prioritize your book based on customer value, renewal timing, risk level, growth potential, and engagement. Monthly Customer Touchpoints Conduct structured monthly touchpoints to review adoption, business outcomes, operational priorities, unresolved issues, and upcoming changes. These should not be casual check-ins — they are purposeful conversations designed to reinforce value, uncover risks, identify blockers, and keep customers engaged with WISK. Customer Health & Adoption Management Monitor customer health through a combination of product usage, stakeholder engagement, support activity, renewal timing, account sentiment, and business changes. When usage declines or key stakeholders disengage, intervene proactively with a recovery plan. Translate adoption data into action that helps customers use WISK more consistently and effectively. Retention & Churn Reduction Reduce churn by identifying risk early and coordinating the right internal response. Risk signals include declining usage, unresolved support issues, employee turnover, budget pressure, competitive evaluation, poor implementation outcomes, or uncertainty about value. Build clear save plans for at-risk accounts and pull in Leadership, Support, Product, or Implementation when needed. Renewal Ownership Own renewal strategy and execution for your book of business. Begin renewal preparation well in advance of contract expiration with a clear understanding of value delivered, usage trends, stakeholder sentiment, unresolved issues, and commercial risk. Lead renewal conversations professionally, reinforce WISK's value, manage objections, and secure timely renewal commitments. Contraction Prevention Prevent contraction wherever possible — including proposed reductions in locations, users, modules, or subscription level. When customers raise budget or usage concerns, respond with value reinforcement, adoption planning, executive engagement, and practical solutions that preserve recurring revenue while supporting the customer's business reality. Expansion Opportunity Identification Through regular touchpoints and deep account knowledge, identify expansion signals such as new locations, additional departments that could benefit from WISK, corporate standardization opportunities, upgraded plan fit, or interest from other stakeholders. Qualify enough to determine business need, timing, stakeholders, and likely value, then transition the opportunity to the Account Executive team for commercial ownership and close. You'll remain involved as the relationship owner, providing context, history, and continuity throughout the expansion process. Escalation & Internal Coordination Coordinate internally with Support, Product, Services, Account Executives, and Leadership to resolve customer issues quickly and professionally. You're not expected to solve every issue personally — but you are expected to own the customer experience, communicate clearly, follow through on commitments, and ensure the customer feels heard and supported. Success Measures • Gross Revenue Retention (GRR), • Logo retention and renewal rate, • Revenue churn and contraction rate, • Monthly touchpoint completion, • Customer health score improvement, • Product adoption and engagement trends, • Expansion opportunities sourced and qualified, • Customer satisfaction, referenceability, and escalation resolution First 12-Month Expectations By 90 days: Develop a working command of WISK's product, customer lifecycle, customer segments, renewal process, account health signals, and key hospitality use cases. Begin building relationships within your assigned book and establish a consistent monthly touchpoint rhythm. By 6 months: Have clear account plans for your portfolio, a working understanding of renewal and churn risk, and a reliable process for surfacing customer issues and expansion opportunities. Identify at-risk accounts early and create practical recovery plans. By 12 months: Drive measurable improvements in retention, renewal execution, contraction prevention, customer engagement, and expansion opportunity identification. Be viewed by customers as a trusted advisor and by internal teams as the clear owner of portfolio health. Qualifications • 3+ years of Account Management, Customer Success, Renewals, or relationship management experience, preferably in SaaS, • Experience managing a defined book of business with retention, renewal, and customer health accountability, • Strong ability to conduct structured customer conversations and build relationships with operational and executive stakeholders, • Commercial judgment and comfort discussing renewals, value, risk, and contraction prevention, • Ability to interpret usage trends, customer sentiment, support history, and renewal timing to assess account health, • Strong organization, follow-through, written communication, and internal coordination skills, • Hospitality, restaurant technology, hotel technology, inventory, procurement, POS, or operations software experience preferred, • Proactive, empathetic, commercially aware, disciplined, and comfortable owning customer outcomes Why This Role Matters This role is essential to WISK's subscription business. The Account Manager protects recurring revenue, strengthens customer loyalty, reduces churn and contraction, and creates a consistent feedback loop between customers and the company. The right candidate will combine relationship depth with operational discipline and a strong commitment to measurable customer value.

About WISK WISK partners with bars, restaurants, hotels, and hospitality groups to optimize inventory, reduce costs, improve margins, and drive smarter operational decisions. Through automation, real-time data, and workflow efficiency, WISK helps Food & Beverage operators gain control over one of the most critical and complex areas of their business. As a modern SaaS company, WISK combines innovation, accountability, speed, and customer partnership to help operators scale profitably. Position Summary We are seeking a high-performing, results-driven Account Executive responsible for generating revenue growth through new customer acquisition and expansion within existing accounts. This role is primarily focused on converting qualified demand into new customer revenue across bars, restaurants, hotels, and hospitality groups, while also owning commercial closes for expansion opportunities within the existing customer base. You will work all leads distributed by Marketing, including inbound demo requests, campaign responses, webinar attendees, event and trade show leads, referral leads, content-driven inquiries, and prospects nurtured through programs. The role requires rapid follow-up, strong qualification discipline, thoughtful discovery, professional product demonstrations, and the ability to move opportunities from initial interest to signed agreement. This is not a purely outbound sales role. You will perform light outbound prospecting focused on strategic target accounts, re-engaging stalled opportunities, and supplementing Marketing-generated pipeline where needed. Success comes from disciplined execution, responsiveness, strong business acumen, and the ability to sell WISK as a measurable operational and financial improvement for Food & Beverage teams. Who You'll Sell To You will sell into hospitality operators where Food & Beverage performance is a meaningful driver of profitability, including: • Independent restaurants and bars, • Hotel properties and resorts, • Multi-location hospitality groups, • Franchise operators Sales Process Ownership Manage the full sales cycle from first conversation through close: qualification, discovery, product demonstration, stakeholder mapping, proposal creation, pricing discussions, contract negotiation, and final handoff. Manage opportunities with clear next steps, accurate CRM notes, realistic close dates, and strong forecast discipline. Discovery & Qualification Run consultative, business-oriented discovery. Uncover operational challenges such as inventory inaccuracy, food and beverage shrinkage, margin pressure, manual ordering processes, inconsistent location-level execution, poor reporting visibility, and inefficient administrative workflows. Qualify each opportunity based on business pain, decision process, budget alignment, urgency, stakeholder involvement, and implementation fit. Product Demonstrations Deliver tailored demonstrations that connect WISK's capabilities to each customer's operating reality. Rather than generic feature walkthroughs, show how WISK helps prospects reduce waste, improve inventory accuracy, strengthen purchasing controls, improve recipe costing, identify variance, and create better visibility for operators and finance teams. Adapt demos for restaurants, bars, hotels, and multi-location groups based on the buyer's business model. Business Case & Proposal Development Build clear proposals that connect WISK's value to measurable customer outcomes — labor savings, reduced shrinkage, improved purchasing discipline, margin visibility, faster inventory processes, and better control across locations. Communicate value in both operational and financial terms, especially when working with owners, finance leaders, and executives. Expansion Revenue Ownership Own the commercial close for upsell and expansion opportunities within existing accounts, including additional locations, upgraded plans, additional modules, broader department adoption, or corporate-level standardization across a hospitality group. While Account Managers may surface opportunities during customer touchpoints, you are accountable for managing the commercial process, aligning stakeholders, presenting the business case, negotiating terms, and closing incremental revenue. Light Outbound Prospecting Perform targeted outbound activity to high-fit hospitality groups, strategic hotel or restaurant operators, past opportunities that have gone quiet, customer referrals, and prospects identified through events or partner channels. Outbound should be focused, relevant, and aligned with WISK's ideal customer profile — not high-volume generic prospecting. Forecasting, CRM Discipline & Internal Collaboration Maintain accurate CRM data: opportunity stage, deal value, probability, expected close date, decision process, key stakeholders, next steps, and risk factors. Leadership should rely on your pipeline and forecast as an accurate reflection of expected performance. Collaborate closely with Marketing, Account Management, Customer Success, Implementation, Support, Product, and Leadership. Success Measures • New ARR / MRR closed, • Expansion ARR / MRR closed, • Monthly and quarterly quota attainment, • Marketing lead response time and conversion rate, • Demo-to-close conversion rate, • Pipeline coverage and forecast accuracy, • Win rate and sales cycle efficiency By 6 months: Consistently manage a healthy pipeline, convert qualified Marketing leads, supplement pipeline with targeted outbound where needed, and demonstrate reliable forecast accuracy. Develop fluency in the operational and financial language of hospitality buyers. By 12 months: Be a consistent quota contributor with strong command of the full sales cycle, a repeatable approach to lead conversion, clear collaboration habits with Marketing and Account Management, and the ability to close both new customer and expansion revenue. Qualifications • 3+ years of B2B SaaS sales experience, preferably in a closing role, • Proven ability to convert inbound, Marketing-generated, and referral-based leads into closed revenue, • Experience conducting discovery, delivering product demonstrations, building proposals, negotiating agreements, and closing business, • Strong communication, presentation, organization, and follow-up skills, • CRM discipline and comfort operating within a structured sales process, • Ability to sell value and ROI to operational, financial, and executive stakeholders, • Hospitality, restaurant technology, hotel technology, POS, payments, inventory, procurement, or operations software experience strongly preferred, • Comfort with light outbound prospecting into high-fit strategic accounts, • Competitive, coachable, resilient, commercially sharp, and motivated by measurable resultsWhy This Role Matters, • This role is central to WISK's growth. The Account Executive turns market demand into revenue, helps hospitality operators modernize critical Food & Beverage workflows, and ensures the company captures both new customer and expansion opportunities. The right candidate will bring discipline, urgency, and a customer-centered sales approach to a high-growth SaaS environment.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more This position is responsible for the overall management of the culinary department in assistance with the Culinary Management team, to include planning, organizing, directing and coordinating all Culinary activities to ensure efficient operation of department, and that a quality product which exceeds employee and guest expectations and hotel standards is delivered in a friendly and professional manner. Assist Management with staffing, training, and scheduling of employees. Job Specifics • Establishes and ensures adherence to all departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation to include labor management, supervision of all aspects of service, inventory control, • Personally supervises kitchen activities to ensure quality production/delivery of product/service, • Approves all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews/maintains daily payroll report/records, maintains labor costs within established budgetary guidelines, • Establishes appropriate par level for all inventories so as to support forecasted activity without experiencing stock-out or excessive on-hand situations, • Communicates daily with Executive Chef or Sous Chef, • Ensures security and proper use and control of operating supplies and equipment, • Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Conducts departmental meetings as required to communicate effectively with all restaurant personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in employee needs, to recommend appropriate product/service and operational changes necessary to ensure employee satisfaction, while maintaining optimal budgetary/financial performance, • Other duties as assigned General • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with Loews Hotels standards, • Complies with required safety regulations and procedures, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with Loews Hotels standards, policies and rules, • Recycles whenever possible, • Remains current with Loews Hotels information and changes Required: • Thorough knowledge of all matters related to the proper administration of a food service operations, • Two + years supervisory experience in hotel or free standing restaurant, • Certification as ”Food Service Manager” or other, as required by State County or Local regulations, • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established operating criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays Preferred:

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges., • Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Bachelor's Degree or relevant work experience required., • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Front Desk Team

Job Description Our premier resort property is seeking an experienced Director of Finance in the North Fort Myers, FL market to join our leadership team. This is an exciting opportunity to be part of a rapidly growing, high-volume luxury resort. We are a people-focused organization that values leadership, accountability, and collaboration. Director of Finance Benefits: • Competitive executive-level salary, • Comprehensive medical, dental, and vision benefits package, • Opportunity to be part of a major resort expansion and event center development, • Strong career growth potential within a rapidly expanding organization, • Provide full financial leadership for the resort, including payroll, accounts payable, accounts receivable, general ledger, forecasting, budgeting, and internal controls, • Direct and develop a finance team including Assistant Director of Finance, Payroll Manager, Staff Accountant, and four accounting clerks, • Oversee month-end close, financial reporting, audits, and ownership reporting packages, • Partner closely with operational leaders across all departments to drive profitability and efficiency, • Support capital planning, budgeting, and financial strategy for ongoing expansion and the upcoming event center project, • Ensure compliance with internal controls, policies, procedures, and regulatory requirements, • Analyze financial performance and provide actionable insights to executive leadership and ownership, • Lead, mentor, and develop a high-performing accounting and finance teamDirector of Finance Requirements:, • 5+ years of progressive hotel or resort finance experience, • Strong background in large-scale hospitality or resort operations preferred, • Experience managing accounting teams in a multi-department environment, • Strong understanding of budgeting, forecasting, financial analysis, and operational reporting, • Hilton ONQ system experience is a major plus and highly desired, • Experience with capital projects, renovations, or new development strongly preferred, • Proven ability to work in a fast-paced, high-volume hospitality environment

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(K) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement Who You Are: • A relationship builder with a dynamic approach to developing connections, • An analytical thinker who is able to break down complex situations, analyze, explain, and suggest strategy ideas & changes/improvements to senior leadership, • An assertive leader who confidently defends a point of view and becomes a driving force for change when needed, • Detail oriented, organized and able to prioritize work load, • Agile in multi-tasking and able to make sound decisions based on available information, • Oversee daily Revenue Management processes for the hotel such as running & distribution of reports, pricing and inventory management, • Manage Definite Groups, including:, • Complete the Group Forecast, • Create Group Plug forecast (based on rooms and meeting space availability), • Review and Update Definite group wash weekly for monthly forecasts, • Present Group forecast to DOSM/DORM/DOS, • Evaluate and Approve requests for additional rooms from Sales, Event Managers and Group DSAs, • Ensure accuracy of Turnovers / Addendums turned by Group Desk, • Conduct Group Pickup Meeting and assist and direct Analyst on managing the daily group cut-offs, • Oversee Group Strategy, including:, • Review, analyze and edit MARs, Transient Protected and IDeaS Group Pricing seasons, • Provide Group Displacement Analysis and Follow Up for Outstanding Business Review decisions, • Participate and Provide Analytics for Daily Business Review. Run the meeting in the absence of the DORM, • Attend and participate in Revenue Meeting, and run the meeting in the absence of the DORM, • Monitor IDeaS G3 to approve recommended rates, length-of-stay patterns, and Demand analysis; review with DORM & DOSM., • Incorporate data from TravelClick BI tools into hotel's Revenue Strategies, • Analyze Weekly and Monthly STAR Reports and apply lessons learned to future months and years, • Implement ”13th Month” strategies so that inventory rolling into the 365-day booking window is selling with the correct rates and restrictions, • Implement Special Event strategies as necessary, • Approve Favor Rate requests, • Assist with monthly Forecast and annual Budget, • Assist with renovation displacement scenarios, • Assist in Management and development of Revenue Analyst, • Liaise with the Front Desk on Upsell strategy, • Champion Revenue Management thinking and processes across all departments in the hotel, • Ad-hoc analysis as necessary, • Cover DORM duties in their absence (with support from RDORM and CDORM), • Experience: Previous Hotel Revenue Management experience, • A thorough understanding of Hotel Operations, either through education or through prior work experience., • Analytical thinker; able to break down complex situations, analyze, explain, and suggest strategy ideas & changes/improvements to senior leadership, • Excellent computer skills; advanced experience with Microsoft Office applications, specifically Microsoft Excel, • Must have excellent written and oral English communication skills and telephone etiquette skills, • Must be able to type 25+ wpm, • Must be flexible to work any shift, including weekends and holidays, if required, • Previous hotel operations experience, • Previous supervisory experience, • Proficient with Opera PMS, Delphi.fdc and IDeaS G3 (or equivalent systems).

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more General • Performs work requiring the specialized skills of at least one of the following trades: electrical, plumbing, HVAC/refrigeration, kitchen/laundry , carpentry, paint/wall covers, locksmith, in addition to performing other I general maintenance duties., • Responsible for all maintenance for the primary trade, area of expertise, • Provides supervision and training to subordinate engineering positions, • Responds to trouble/complaint/maintenance request calls throughout the hotel and grounds when directed to do so by supervisor, • May work with hazardous materials and chemicals in the performance of duty, • Uses tools, equipment, materials and chemicals safely and efficiently according to manufacturers instructions/MSDS requirements, • Checks clipboard and Maintenance Requests lists, daily for work assignments, at the beginning of and throughout each shift, • Communicates status of job assignments and maintenance requests to supervisor, • Notifies supervisor/dispatcher as required upon completion of work assignment I, • Completes appropriate records associated with work performed, • Makes minor repairs to equipment brought into the shop, • May assist in performing the duties of dispatcher as needed, • May assist/perform minor set -up duties for functions throughout the hotel and grounds, • Is completely familiar with Hotel Emergency procedures and able to respond quickly and accurately during any emergency situation that may arise, • Promotes and applies teamwork skill at all times, • Notifies appropriate individuals promptly and fully of all problems and/or unusual matters of significance, • Is polite, friendly, and helpful to all guests, management and fellow employees, • Attends all appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel and department standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Post high school training in engineering/maintenance related discipline, • Ability to read, write and speak English fluently, • Strong mechanical background with minimum 2 years hands on experience in maintenance related activity, requiring journey level responsibility. Hospitality preferred, • Ability to bend, stoop, and lift (up to 75 lbs.) repetitively, • Ability to work flexible hours to include weekends and holidays, • Must be guest oriented and Posses excellent hospitality skills, • Post high school training in engineering/maintenance related discipline, • Ability to read, write and speak English fluently, • Strong mechanical background with minimum 2 years hands on experience in maintenance related activity, requiring journey level responsibility. Hospitality preferred, • Ability to bend, stoop, and lift ( up to 75 lbs.) repetitively, • Ability to work flexible hours to include weekends and holidays

Job DescriptionPOSITION PURPOSE: Proper review and timely processing of all guest and group billing. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Compile, create and reconcile group accounts., • Calculate and post group billing concessions (Comp rooms, Commissions, Rebates, Tax Exempt), • Obtain Catering Management approval prior to sending out Invoices to client., • Filter client responses and disputes while coordinating the revisions of final group bills., • Ensure proper group methods of payment and authorize or collect estimated balance., • Monitor and collect on future groups deposit schedules., • Regularly follow-up on previously sent bills to ensure timely collection of payments., • Answer, research and respond to all direct hotel guest billing inquires via phone and email., • Represent the Accounting Department at weekly resume and occasional pre-convention meetings., • Attend Monthly aging and weekly upcoming groups meetings with Credit Manager., • Prepare for End of Month closing by accruing for monthly commissions and tax exempts while ensuring all current month adjustments are completed., • Assist all other departments with general group and guest accounting requests., • Perform all general tasks as requested by the Credit Manager. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral – Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: • Maintain an open line of communication between guests, associates and management., • Assist office in any other administrative duties as needed., • Other duties as assigned. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation, using some other combination of skills and abilities. • Ability to read, listen and communicate effectively in English., • Must have knowledge of general accounting procedures, specifically those related to accounts receivable., • Should know about the relevant computer applications., • Must be proficient in contract terminology., • Must be organized and pay attention to detail and accuracy., • Should use their discretion, maintain guest confidentiality and be honest., • Must have good communication and problem-solving skills. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Constant Walking Frequent Climbing stairs Rare Standing Frequent Crouching/Bending/Stooping Occasional Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/carrying (#50 lbs) Occasional Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High school diploma or equivalent. EXPERIENCE: Minimum of 2 years Finance experience for major Hotel Company. At least one year accounts receivable experience preferred. LICENSES OR CERTIFICATES: None required GROOMING: All associates must maintain a neat, clean and well groomed appearance and must adhere to the Doral Golf Resort and Spa Grooming standards provided. OTHER: Additional language ability preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: An experienced and dynamic Supervisor of Front Office, to lead the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Service focused and committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism., • A problem-solver with a proactive approach to resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • Highly organized with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Front Desk Team

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: A dynamic and results-driven Sales & Operations Manager dedicated to the specialty restaurant. This role combines strategic sales leadership to drive private dining and catering revenue while ensuring exceptional guest experiences. Nights, weekends, and holidays availability is required for this position. Who You Are: • Known for your ability to build trust and long‑lasting client and stakeholder relationships., • Recognized for being proactive, staying organized, and ahead of operational demands., • Confident making decisions independently, driving performance, and achieving results., • Skilled in delivering clear and compelling communications including client presentations., • Experienced in successful negotiation and contract management., • Drive revenue through strategic sales initiatives, including private dining, events, and promotional campaigns., • Actively prospect and solicit new business for our event services, targeting group clients and corporate accounts., • Promptly reply to all incoming leads; conduct site visits to support in converting Flying V business., • Respond to event inquiries and conduct site visits to showcase our venue as a premier event destination., • Maintain relationships with Sales/Marketing teams to attract VIPs, media, and promotional opportunities., • Negotiate event contracts, including Food & Beverage minimums and customized client requests., • Serve as the primary point of contact for all event clients, from inquiry through execution., • Collaborate with the Culinary and Beverage teams to create and optimize catering menus that align with client preferences and financial goals., • Act as the on-site lead during events, resolving issues and ensuring smooth operations., • Manage VIP reservations, ensuring personalized service and attention to detail., • Maintain accurate records of all client communications and event details., • Attend departmental meetings as appropriate: Staff, Department, Resume Review and BEO Meetings, etc., • Analyze sales performance, identify growth opportunities, and implement solutions to achieve targets., • Oversee day-to-day operations, ensuring seamless coordination between FOH and BOH teams as needed., • Lead, coach, and develop the team to uphold exceptional service standards., • High School Diploma or equivalent is required., • 3+ years in catering, event sales, or fine dining hospitality is required., • Proficiency in Microsoft Office and CRM systems is required., • Ability to work evenings, weekends, and holidays is required., • Hotel or luxury restaurant experience is preferred., • Knowledge of wine, spirits, and food pairings is preferred., • Experience with budgeting, forecasting, and P&L management is preferred., • Associate's or Bachelor's degree in Hospitality, Business, or related field is preferred., • In this position you will often be sitting for extended periods., • In this position you will often be standing/walking for site visits or event support

Job Description Job Summary: We are looking for an experienced Jr. Internal Auditor to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way. Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times’ Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025. We are seeking passionate, service-oriented individuals to join our exceptional team. If you’re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you! Qualifications • Associate degree in Finance, Accounting and or Business Administration with a focus in the area of internal auditing or equivalent;, • Must possess one (1) to three (3) years of verifiable audit or internal experience. Experience in Indian Gaming is a plus;, • Must possess the ability to uphold the Internal Audit Department’s reputation by remaining objective, neutral and possess the ability to keep required information confidential;, • Must possess the ability to manage multiple tasks concurrently in a changing environment;, • Must possess the ability to work through high volume and or stressful time periods;, • Must have the ability to prioritize based in urgency;, • Experience with casino/hotel auditing a plus;, • Must be eligible for an occupational gaming license;, • Able to effectively communicate in English, both written and oral forms;, • Must possess excellent interpersonal, oral and written communication skills with the ability to comfortably communicate to all levels of management;, • Must have knowledge of auditing principles and standards with a familiarity of various computer systems and applications;, • Must possess strong analytical skills and the ability to analyze gaming and hotel operations;, • Must possess strong evidence of proficiency in Microsoft excel and Microsoft access with a strength in creating complex formulas;, • Must possess a verifiable history of ability to handle confidential information appropriately using discretion, integrity and diplomacy;, • Must possess the ability to build effective and collaborative relationships with departments within the organization;, • Must be able to obtain and maintain a Tribal Gaming License, • Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines, • Must be able to frequently move freely about the property, maintain manual dexterity to operate job related equipment, such as telephones, copiers, etc., withstand various activities such as frequent walking, sitting for long periods and withstand prolonged standing, stretching, bending and kneeling without restriction, • Be able to work indoors and be exposed to various environmental contaminants including smoke, • Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned, • Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives, • Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner, • Must be able to address stressful situations with clients with dignity and the utmost tact and politeness, • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods Responsibilities The primary responsibility of the Jr. Internal Auditor is to assist Internal Audit Management by providing independent objective assurance and consulting designed to protect organizational value and enhance organizational operations. All duties are to be performed in accordance with departmental and Tribal Gaming Agency policies, practices, and procedures. • Adhere to the Miccosukee Service Expectations and ensure team compliance, • Ensures compliance with established internal control procedures by examining records, reports, operating practices and other pertinent documentation;, • Ensures that documentation obtained contains sufficient, competent and relevant evidential matter to support the conclusions reached;, • Performs and documents observations;, • Protect against fraud and theft of the organization’s assets;, • Assist by providing assurance relating to compliance with National Indian Gaming Commission regulations, Bank Secretary Act (Title 31), financial accounting and auditing standards, and company internal controls;, • Compare and contrast property controls with regulatory requirements and generally expected internal controls;, • Works with the Internal Audit Management on making recommendations to improve the systems of internal controls across the organization;, • Assist in completing fieldwork, explaining audit exceptions, and recommending operational enhancements or efficiencies;, • Conduct financial analytical reviews upon request by Internal Audit Management;, • Assist with the preparations and submission of Internal Audit reports;, • Conducts Follow - Up audits to ensure proper procedures have been implemented;, • Works with the Internal Audit Management in performing risk based assessment of the organization’s operation and conduct internal reviews of AML Program;, • Completes audit work papers by documenting audit tests and findings;, • Prepare reports that reflects the audit’s results and document the audit process;, • All other duties assigned by Internal Audit Management The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Purpose: The Complex Director of IT's primary responsibility is to provide leadership to a local team of IT professionals at multiple locations and oversee all hotel technical services and infrastructure. Reporting to the Complex Director of Finance, this position requires a progressive leader who can successfully and strategically oversee multiple hotels in a market. Essential Functions and Responsibilities: • Oversee the efficient operation, availability, and security of all user endpoints, servers, and all other technology Infrastructure., • Oversee the monitoring, analysis, troubleshooting, and corrective actions for all user endpoints and servers., • Maintain an accurate, up-to-date inventory of all hardware, software, and licenses., • Oversee local systems backups, ensuring all critical data is transferred to backup servers without errors or omissions. Maintain current system images of all server-level endpoints. Perform restoration tests on local servers to ensure data is protected and functional., • Provide subject matter expertise for hotel business technologies, including PMS, POS, High-Speed Internet, FTG/VOD, Telephony, and PMS interfaces., • Maintain the condition of Technology Rooms up to defined standards., • Partner with Regional and Corporate IT Leadership Teams., • Participate in the planning and request of IT Operating and Capital Budgets., • Provisioning of user roles, rights, and access to business applications., • Interface and communicate effectively across all peer groups for both application and technical areas., • Provide oversight for incidents, change management, and control for both hotels., • Knowledge of Server Infrastructure - Hardware and Software, • Knowledge of User Endpoints, HW /SW - Desktops, Mobile Devices and Peripherals, • Knowledge of Networking systems including switches, routers and Access Points., • Knowledge of Windows Operating Systems and Services including Directory Services, DNS and DHCP, • Knowledge of PMS and related interfaces, • Knowledge of Retail and F&B POS Systems, • Virtualization and Hyper Converged Technologies, • BS/BA or equivalent work experience, • 4 Year Degree, • 5 Years of Experience and a large fast-paced hospitality environment

Role Overview The Vice President of Operations & Food & Beverage is a senior executive leader responsible for the full operational performance of UMHL’s global hospitality portfolio. This is first and foremost a hotel and hospitality operations role, commanding all property functions from rooms and guest services to finance, people, and asset performance, with direct ownership of Food & Beverage as a core commercial and experiential pillar. A defining requirement is hands-on experience with hotel takeovers and new property openings. UMHL acquires and rebrands existing hotel assets as well as builds new concepts from the ground up. The VP must be equally comfortable stepping into an operating property and transforming it under the UMHL brand as they are leading a hotel opening from pre-construction through to a fully stabilized operation. UMHL is building a new category of hospitality where music, entertainment, and culture are integrated into the guest experience. This role requires the discipline of a seasoned multi-property hotel executive combined with the creative agility to run entertainment-driven F&B concepts that go beyond conventional hotel dining. Reporting directly to the President of UMHL, this leader will ensure that every property operates at the highest standard of guest experience, commercial performance, and operational consistency — while building and scaling an F&B platform that is both a revenue engine and a defining feature of the UMHL brand. Context & Mandate UMHL is creating an integrated hospitality ecosystem where hotels, F&B, live entertainment, and music culture operate as one seamless experience. In this model, exceptional hotel operations are the foundation, and F&B is the platform through which the brand's identity is expressed and its guests are monetized beyond the room. The mandate of this role is to: • Lead all hotel operations across UMHL's global property portfolio with full accountability for performance, standards, and guest experience, • Lead hotel takeovers — acquiring operational control of existing properties, rebranding them under UMHL, and rapidly transforming culture, standards, and commercial performance, • Drive new hotel openings end-to-end, from pre-opening setup and team recruitment through to launch and stabilization, • Own the F&B function end-to-end, from concept development and menu strategy to day-to-day operations and commercial performance, • Build and embed scalable operating systems that enable consistent performance across all properties, • Ensure operational excellence, brand consistency, and financial discipline across all properties and formats, • Build repeatable, high-performance operating models and enable rapid global expansion while maintaining operational discipline, brand consistency, and financial performance Key Responsibilities • Operational Strategy & Concept Creation (Core Pillar), • Define and lead the global operational strategy for all F&B and entertainment-driven experiences across UMHL., • Build the end-to-end operational architecture for new concepts, including SOPs, service models, staffing structures, supply chain frameworks, and launch protocols., • Develop scalable operational systems enabling rapid rollout across multiple markets and formats., • Design and implement pre-opening to post-opening methodologies ensuring consistency, speed, and excellence., • Establish a global operating model balancing brand consistency with local execution flexibility., • Concept Creation, Development & Launch, • Lead the creation of original F&B and lifestyle concepts integrating culinary, music, entertainment, and culture., • Translate creative concepts into operationally viable, financially structured, executable business models., • Oversee full lifecycle development: ideation → feasibility → operational design → pre-opening → launch → stabilization., • Partner with chefs, designers, mixologists, architects, and entertainment teams to bring immersive experiences to life., • Ensure all concepts are designed for scalability from day one., • Global Expansion & Rollout Execution, • Define and execute the global expansion roadmap across UMHL venues, hotels, and branded experiences., • Lead operational feasibility assessment of new sites (beyond conceptual alignment)., • Manage multiple simultaneous openings across geographies., • Build and lead international opening task forces and launch teams., • Develop a global expansion playbook including timelines, staffing models, training systems, and readiness frameworks., • Operational Excellence & Performance Management, • Establish and enforce global operational standards across all venues., • Implement KPI systems, dashboards, and real-time operational monitoring tools., • Continuously optimize service flows, guest journeys, and operational efficiency., • Lead post-opening audits and continuous improvement cycles., • Maintain operational discipline while preserving creative and experiential integrity., • Financial Performance & Business Optimization, • Develop scalable and profitable operating models across formats., • Own and optimize P&L performance in collaboration with finance., • Oversee commercial strategy, pricing architecture, cost optimization, and vendor partnerships., • Identify inefficiencies and convert them into margin improvement opportunities., • Ensure financial viability at scale across all concepts., • Cross-Functional Integration, • Align operational execution with creative programming, brand launches, and entertainment calendars to ensure seamless guest delivery., • Ensure full integration of operations within UMHL’s entertainment ecosystem., • Align operational readiness with marketing, events, and entertainment programming., • Integrate digital tools and guest journey innovations into operational systems., • Leadership, Build & Culture, • Lead and scale a high-performing global operations and F&B organization., • Recruit, structure, and scale multidisciplinary teams across operations, culinary, and launch functions., • Instill a culture of operational excellence, accountability, speed, and disciplined creativity., • Develop global leadership pipelines and succession structures., • Manage strategic relationships with external operators, chefs, consultants, and partners. Candidate Profile We are seeking a senior Food & Beverage executive with a proven ability to build, launch, and scale high-performing concepts in dynamic, experience-driven environments. The ideal candidate brings 12–18+ years of leadership experience across hospitality, F&B, lifestyle, or entertainment-led businesses, with a strong track record of leading complex, multi-unit, high-volume operations and successfully bringing new concepts to market. This profile combines strong builder and operator DNA, with deep expertise in pre-openings, operational design, team structuring, performance optimization, and full P&L ownership. The successful candidate will understand Food & Beverage not as a standalone function, but as the commercial and operational engine of broader guest and entertainment experiences, balancing creativity, operational discipline, and financial performance. We are looking for a highly execution-oriented leader, comfortable in fast-paced, entrepreneurial environments, with the ability to build teams, drive operational excellence, and lead international expansion with consistency and agility. The role is based in Miami and requires the ability to travel internationally as needed. Full professional fluency in English is required; Spanish proficiency is considered a strong asset. Experience & Requirements • 12–18+ years of senior leadership experience in hotel or integrated hospitality operations, with direct multi-property accountability, • Demonstrated, hands-on experience leading hotel takeovers: assuming operational control of existing assets, executing brand or management transitions, and delivering rapid performance transformation, • Proven track record of leading full hotel openings end-to-end, from pre-opening planning through recruitment, training, launch, and stabilization, • Strong F&B ownership experience, concept development, menu strategy, operational management, and P&L, within a hotel or hospitality context, • Full P&L ownership with a strong grasp of hotel financial structures, RevPAR drivers, cost management, and F&B economics, • Proven ability to build, lead, and develop large, multidisciplinary operational teams internationally, • Experience in entertainment-led, lifestyle, or luxury hospitality environments is a strong advantage, • Comfortably operating in entrepreneurial, high-growth environments with ambiguity and pace, • Strong commercial acumen and a guest-first operating philosophy, • Fluent in English; Spanish proficiency a strong asset, • Based in or willing to relocate to Miami; able to travel internationally as required

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism., • Proactive with the ability to handle various tasks and adjust to changing situations., • Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests., • Obtain necessary credit and payment information from the guest., • Sell rooms in accordance with Front Desk sales strategies., • Ensure knowledge of all banquet event orders and resumes of upcoming groups and events., • Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries., • Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs., • Monitor, communicate, and respond to guest feedback to enhance service quality., • Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events., • Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music., • Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Minimum of one (1) year guest service experience in hotel hospitality preferred., • Experience with previous Property Management System, preferred Opera System., • Ability to stand and walk for long periods of time required.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Job Specific • Sets up and organizes work area with all necessary supplies and equipment, • Receives, inspects, rotates all food products to ensure fresh, high quality ingredients are used, • Prepares and stores raw food products properly, • Follows standardized recipes in the preparation and cooking of menu items, • Adheres to established portion control guidelines, minimizes waste, • Plates cold foods according to established plating/presentation guidelines, • Monitors finished product to ensure food is served promptly, notifies supervisor of any delays in service, • Ensures that a quality product is prepared and served in a timely manner, • Follows all Governmental Food Sanitation Standards at all times, • Monitors refrigeration and holding temperatures, cleans and sanitizes work surfaces, washes hands frequently, • Uses knives, slicers, mixers, choppers, grinders and all other equipment in a safe manner according to the manufactures recommendations, • Notifies Supervisor of and equipment malfunction or safety hazard immediately, • Provides Steward with timely notification of need for clean dishes, pots, pans etc., • Returns cooking utensils to pot wash area, informs Steward of any HOT items, • Cleans and breaks down work area, returns all unused ingredients to proper storage at end of shift, • Ensures that all closing side work is complete, cooking equipment is turned off and kitchen is secure at end of shift, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or areas of concern, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School Diploma, or its equivalent, • Post Secondary culinary training/certification as ”Cook” from a recognized culinary training school +One year experience cooking in an upscale, high volume hotel or freestanding restaurant or equivalent, • Thorough knowledge and understanding of Food Service Sanitation Standards, • Thorough knowledge and understanding of standard kitchen equipment and its use, • Ability to stand, stoop, bend; lift and carry up to 50 pounds, • Ability to read, write and speak English

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Job Specific • Sets up and organizes work area with all necessary supplies and equipment, • Receives, inspects, rotates all food products to ensure fresh, high quality ingredients are used, • Prepares and stores raw food products properly, • Follows standardized recipes in the preparation and cooking of menu items, • Adheres to established portion control guidelines and minimizes waste, • Plates foods according to established plating/presentation guidelines, • Monitors finished product to ensure food is served promptly, notifies supervisor of any delays in service, • Ensures that a quality product is prepared and served in a timely manner, • Follows all Governmental Food Sanitation Standards at all times, • Monitors refrigeration and holding temperatures, cleans and sanitizes work surfaces, washes hands frequently, • Uses knives, slicers, mixers, choppers, grinders and all other equipment in a safe manner according to the manufactures recommendations, • Notifies Supervisor of an equipment malfunction or safety hazards immediately, • Provides Stewards with timely notification of needs for clean dishes, pots, pans etc., • Returns utensils to pot wash area, informs Steward of any HOT items, • Cleans and breaks down work area, returns all ingredients to proper storage at end of shift, • Ensures that all closing side work is complete, cooking equipment is turned off and kitchen is secure at end of shifts, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or areas of concern, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School Diploma, or equivalent, • Three + years cooking experience in upscale, high volume hotel or freestanding restaurant or post secondary culinary training/certification as ”Cook” from a recognized culinary training school and two year hands on experience, • Thorough knowledge and understanding of Food Service Sanitation Standards, • Thorough knowledge and understanding of standard kitchen equipment and its use, • Ability to stand, stoop, bend; lift and carry up to 50 pounds, • Ability to read, write and speak English

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement As a Steward you'll have a crucial role in maintaining the cleanliness and organization of the kitchen and back of house areas, ensuring that dishes, utensils, and kitchen equipment are properly cleaned and sanitized. This role ensures all dishes, glasses, silverware, and storage areas are cleaned to the highest standard. The Steward role will work effectively as part of a team, supporting culinary, banquets and outlets departments to ensure smooth operations. Who You Are: • A hardworking, detail-oriented individual with a strong commitment to cleanliness, safety, and teamwork, • Possess good communication skills, a willingness to follow instructions, and the ability to work efficiently in a fast-paced kitchen or dining environment., • Must have strong initiative and be able to ensure tasks are completed efficiently within tight timelines, especially during high-demand periods., • Capable of performing physical tasks such as standing for long periods, lifting heavy objects, and working in a fast-paced environment., • Can handle multiple tasks simultaneously while maintaining a high level of cleanliness and organization., • Wash and sanitize dishes, cookware, utensils, and glassware., • Operate dishwashing machines and handle manual cleaning when necessary., • Ensure proper storage of cleaned items in their designated areas., • Clean kitchen floors, walls, counters, and equipment to maintain hygiene standards., • Assist culinary, banquet, and outlet departments by organizing equipment and supplies., • Deliver clean plates, utensils, and other materials to the kitchen or service areas., • Collect and dispose of trash, recycling, and food waste according to hotel standards., • Maintain cleanliness of trash areas and ensure bins are properly sanitized., • Monitor inventory levels of cleaning supplies and restock as needed., • Report any broken or malfunctioning equipment to the Executive Steward and/or Stewarding Supervisor., • Ensure proper use of cleaning chemicals and follow safety procedures., • Adhere to health and safety guidelines, including food handling and sanitation regulations., • Follow all hotel policies and procedures to ensure a safe and organized work environment., • Previous experience in kitchen, cleaning, or hospitality-related work, preferred., • Must have multi-tasking skills, internal/external customer service skills., • Physical ability to perform duties, including lifting heavy items, standing for long periods, and operating cleaning equipment., • Ability to work in a fast-paced environment and manage time efficiently.

Our client, a major luxury hospitality investor, is seeking a General Counsel in their North Miami headquarters. What You’ll Do As General Counsel, you’ll serve as the company’s chief legal strategist and trusted advisor to the CFO, CEO and executive team. You’ll lead all legal matters across our hospitality, retail, development, investment, and operational platforms. This role is equal parts dealmaker, strategist, risk manager, and business partner. Your Day-to-Day Will Include: • Leading sophisticated commercial real estate transactions, including:, • Acquisitions and dispositions, • Luxury hotel development deals, • Mixed-use and retail development projects, • Complex leasing transactions, • Joint ventures and partnership structures, • Construction and development agreements, • Debt and equity financings, • Structuring and negotiating high-value hospitality and retail transactions with investors, lenders, brands, operators, and development partners, • Advising senior leadership and the C-suite on legal, strategic, and operational matters, • Managing outside counsel across multiple jurisdictions and specialties, • Overseeing corporate governance, entity management, and general corporate matters, • Handling employment-related legal issues and partnering with HR leadership on workforce strategy and risk management, • Building, mentoring, and leading a high-performing legal team of attorneys and paralegals, • Collaborating cross-functionally with development, finance, operations, acquisitions, construction, and asset management teams Required Experience: • 15+ years of legal experience, ideally with a combination of top law firm and in-house experience, • Prior experience as a General Counsel or Deputy General Counsel, • Significant experience leading:, • Complex commercial real estate transactions, • Hospitality and mixed-use development deals, • Joint venture negotiations, • Sophisticated financing transactions, • Large-scale leasing work, • Strong background in corporate and commercial legal matters, • Experience managing employment-related legal issues, • Proven leadership experience managing attorneys, paralegals, and outside counsel, • Exceptional negotiation, communication, and executive presence skills, • Ability to operate both strategically and practically in a fast-moving entrepreneurial environment, • JD from an accredited law school and active bar membership (preferably in Florida)

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Job Specific • Sets up and organizes work area with all necessary supplies and equipment, • Receives, inspects, rotates all food products to ensure fresh, high quality ingredients are used, • Prepares and stores raw food products properly, • Follows standardized recipes in the preparation and cooking of menu items, • Adheres to established portion control guidelines, minimizes waste, • Plates cold foods according to established plating/presentation guidelines, • Monitors finished product to ensure food is served promptly, notifies supervisor of any delays in service, • Ensures that a quality product is prepared and served in a timely manner, • Follows all Governmental Food Sanitation Standards at all times, • Monitors refrigeration and holding temperatures, cleans and sanitizes work surfaces, washes hands frequently, • Uses knives, slicers, mixers, choppers, grinders and all other equipment in a safe manner according to the manufactures recommendations, • Notifies Supervisor of and equipment malfunction or safety hazard immediately, • Provides Steward with timely notification of need for clean dishes, pots, pans etc., • Returns cooking utensils to pot wash area, informs Steward of any HOT items, • Cleans and breaks down work area, returns all unused ingredients to proper storage at end of shift, • Ensures that all closing side work is complete, cooking equipment is turned off and kitchen is secure at end of shift, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or areas of concern, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School Diploma, or its equivalent, • Post Secondary culinary training/certification as ”Cook” from a recognized culinary training school +One year experience cooking in an upscale, high volume hotel or freestanding restaurant or equivalent, • Thorough knowledge and understanding of Food Service Sanitation Standards, • Thorough knowledge and understanding of standard kitchen equipment and its use, • Ability to stand, stoop, bend; lift and carry up to 50 pounds, • Ability to read, write and speak English

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Job Specific • Sets up and organizes work area with all necessary supplies and equipment, • Receives, inspects, rotates all food products to ensure fresh, high quality ingredients are used, • Prepares and stores raw food products properly, • Follows standardized recipes in the preparation and cooking of menu items, • Adheres to established portion control guidelines, minimizes waste, • Plates cold foods according to established plating/presentation guidelines, • Monitors finished product to ensure food is served promptly, notifies supervisor of any delays in service, • Ensures that a quality product is prepared and served in a timely manner, • Follows all Governmental Food Sanitation Standards at all times, • Monitors refrigeration and holding temperatures, cleans and sanitizes work surfaces, washes hands frequently, • Uses knives, slicers, mixers, choppers, grinders and all other equipment in a safe manner according to the manufactures recommendations, • Notifies Supervisor of and equipment malfunction or safety hazard immediately, • Provides Steward with timely notification of need for clean dishes, pots, pans etc., • Returns cooking utensils to pot wash area, informs Steward of any HOT items, • Cleans and breaks down work area, returns all unused ingredients to proper storage at end of shift, • Ensures that all closing side work is complete, cooking equipment is turned off and kitchen is secure at end of shift, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or areas of concern, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School Diploma, or its equivalent, • Post Secondary culinary training/certification as ”Cook” from a recognized culinary training school +One year experience cooking in an upscale, high volume hotel or freestanding restaurant or equivalent, • Thorough knowledge and understanding of Food Service Sanitation Standards, • Thorough knowledge and understanding of standard kitchen equipment and its use, • Ability to stand, stoop, bend; lift and carry up to 50 pounds, • Ability to read, write and speak English

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Job Specific • Adheres to all pool safety standards, including safety procedures for adverse weather conditions, • Knows the location and contents of First Aid Kit, • Greets guests arriving at the pool, • Provides towels to guests, escorts them to chairs, and sets up towels on chairs, • Provides information about pool food and beverage service and offers menus, • Promptly communicates food and beverage service requests to pool Food and Beverage Servers, • Provides chilled towels and water spray bottles/ spritzing per Loews Hotels standards, • Knowledgeable and able to communicate all hotel Recreation offerings, • Loans recreational items and equipment, • Sets up, refreshes, and tears down cabanas, • Assists in set-up and tear down for poolside functions, • Cleans, maintains, and positions pool furniture, • Picks up trash and dirty towels and repositions chairs throughout shift, • Applies excellent guest relations skills when interacting with guests, • Performs all duties in a timely and professional manner, • Turns in lost and found items throughout shift according to hotel procedures, • Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels, • Attends all department meetings as scheduled, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Excellent guest service skills, • Excellent oral communication skills

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more This position assists servers in providing food and beverage service to guests dining in the restaurant and Lounge area. Essential Functions and Responsibilities • Performs all opening and closing duties as listed on side work assignment sheet, • Applies teamwork skills at all times and assists co-workers when time permits, • Greets all guests and gives intelligent and accurate information and direction, • Stocks and/or restocks all service stations as needed, • Buses, cleans, and resets tables according to standards, • Assists servers with food and beverage service, • Refills coffee, tea and water for all guests, • Breakdowns trays at the dish stand, • Maintains cleanliness and excellent condition of equipment, work area, and dining room., • Executes emergency procedures in accordance with hotel standards, • Attends scheduled meeting and training classes, • Remains current with hotel information and changes, • Complies with hotel policies and rules and uniform and grooming procedures, • Encourages a positive attitude among employees and treats other employees and guest with courtesy and respect, • Is polite, friendly, and helpful to the guests, management, and fellow employees, • Recycles whenever possible, • Must have good English skills, • This position requires bending, lifting, and carrying. Must be able to lift up to 50 pounds., • Must be able to prioritize work, • Must be a team player, • Must be flexible to work any shift, including weekends and holidays, • Must be customer-service orientated and have excellent hospitality skills, • Food Handler's Card is accepted

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism., • Proactive with the ability to handle various tasks and adjust to changing situations., • Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests., • Obtain necessary credit and payment information from the guest., • Sell rooms in accordance with Front Desk sales strategies., • Ensure knowledge of all banquet event orders and resumes of upcoming groups and events., • Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries., • Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs., • Monitor, communicate, and respond to guest feedback to enhance service quality., • Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events., • Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music., • Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Minimum of one (1) year guest service experience in hotel hospitality preferred., • Experience with previous Property Management System, preferred Opera System., • Ability to stand and walk for long periods of time required.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Job Specific • Stocks and maintains supplies in all service areas, • Inspects and prepares all service ware prior to use, • Clears soiled plates, service ware etc. from service areas and tables to dish wash area, sorts appropriately, • Cleans and pre-sets tables with all service ware, • Greets guests and assists Server with delivery of water and beverages, • Removes unneeded place settings from occupied tables, • Carries trays of food from kitchen to table, • May assist Server in presentation of meals for large parties and during periods of heavy volume, • Maintains cleanliness and sanitary condition of dining room and service areas, • Assists in completion of post meal clean up and side work duties, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School diploma or equivalent, • Ability to walk, stand stoop, bend, lift and carry trays weighing 35+ pounds repetitively during entire shift, • Excellent guest service skills

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Guest • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement Experienced bar service professional able to deliver exceptional guest experiences by taking orders, serving food and beverages, and fostering a warm and vibrant atmosphere. With in-depth knowledge of menu offerings, beverages, and cocktails, this role enhances the dining experience through personalized interactions with guests. Collaborating closely with bartenders and team members, the Restaurant Bar Server plays a pivotal role in ensuring seamless service and creating memorable moments. Who You Are: • Service-oriented professional with exceptional communication skills., • Detail-driven team player dedicated to delivering memorable guest experiences., • Proactive problem solver with a focus on exceeding guest expectations., • Adaptable and dependable in fast-paced, dynamic environments., • Collaborative and enthusiastic, fostering a positive team atmosphere., • Greet guests warmly, present menus, and offer personalized food and drink recommendations., • Take accurate orders, noting special requests or dietary needs, and relay them to the kitchen or bar., • Serve food and beverages promptly, ensuring quality and presentation meet standards., • Check on guests during their visit to ensure satisfaction and address any needs., • Refill drinks and anticipate guest requirements for a seamless experience., • Maintain knowledge of the menu, including specials, pairings, and preparation methods., • Answer guest inquiries about food, beverages, and cocktails with confidence., • Process guest payments accurately and efficiently, handling cash and card transactions., • Collaborate with bartenders, kitchen staff, and team to ensure smooth operations., • Set up and break down the bar and dining areas, restocking and organizing supplies., • Keep tables, seating areas, and menus clean and tidy throughout service., • Respond to guest feedback or concerns professionally to ensure a positive experience., • Assist in resetting the dining area for the next service to maintain a welcoming environment., • Previous experience in a food and beverage setting is required; knowledge of alcoholic beverages and service techniques highly preferred., • Strong understanding of menu offerings, service etiquette, and guest engagement to deliver exceptional dining experiences., • Excellent guest service skills with a focus on creating personalized and memorable interactions., • Basic proficiency with computer systems for order entry and processing., • Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift., • Ability to multitask and work efficiently in a fast-paced environment., • Ability to work flexible schedule to include weekends and holidays

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: As a Room Service Delivery Attendant you will ensure an outstanding in-room dining experience by delivering food and beverages to guest rooms promptly and accurately. This role involves setting up trays or tables with precision and responding to guest requests with professionalism and warmth. With a focus on exceptional service and attention to detail, the Room Service Delivery Attendant contributes to creating memorable and enjoyable stays for every guest. Who You Are: • Clearly able to communicate ideas and information for all audiences both in writing and verbally., • Service-oriented with an authentic attitude and approach to guest service., • Effective at prioritizing tasks in a dynamic environment, ensuring smooth operations, and timely guest service., • Complete setup and preparation tasks at the start of each shift., • Deliver guest amenities, food, and beverages promptly to guest rooms., • Ensure that orders are accurate, complete, and meet hotel presentation standards., • Set up trays, carts, or in-room dining tables as requested by the guest., • Greet guests warmly, explain orders, and respond to any questions., • Ensure that guests are satisfied with their orders and promptly address any issues., • Coordinate with the kitchen and bar teams to ensure timely preparation of orders., • Ensure guest satisfaction and report feedback or concerns to supervisors., • Maintain room service areas, clear used trays, and restock supplies., • Follow hotel policies for food handling and ensure sanitation standards are met., • Knowledge of quality food service techniques and standards, • Ability to lift and carry food service trays weighting 35 plus pounds, • Ability to multitask and work efficiently in a fast-paced environment., • Ability to work flexible schedule to include weekends and holidays.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Job Specific • Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance, • Sets up assigned station with all required supplies, ”Mis en Place”, • Greets guests in a polite professional manner according to Loews standards, • Suggestively sells menu items to guests so as to enhance the dining experience, • Records all aspects of guests order accurately and enters guest orders into POS terminal, • Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal, • Monitors preparation of individual courses to ensure proper flow, • Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered, • Serves all food and beverage items professionally, according to Loews Standards, • Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction, • Prepares and presents accurate, complete guest check, • Collects monies due and or applies charges to guest account using POS terminal, • Completes end of shift revenue report and cash deposit, • Performs all side work duties as assigned by manager/supervisor, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School diploma or equivalent, • One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment, • Thorough knowledge of food terminology, food service techniques and sanitation standards, • Exceptional guest service skills, • Basic computer skills, • Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Job Specific • Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance, • Sets up assigned station with all required supplies, ”Mis en Place”, • Greets guests in a polite professional manner according to Loews standards, • Suggestively sells menu items to guests so as to enhance the dining experience, • Records all aspects of guests order accurately and enters guest orders into POS terminal, • Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal, • Monitors preparation of individual courses to ensure proper flow, • Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered, • Serves all food and beverage items professionally, according to Loews Standards, • Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction, • Prepares and presents accurate, complete guest check, • Collects monies due and or applies charges to guest account using POS terminal, • Completes end of shift revenue report and cash deposit, • Performs all side work duties as assigned by manager/supervisor, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School diploma or equivalent, • One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment, • Thorough knowledge of food terminology, food service techniques and sanitation standards, • Exceptional guest service skills, • Basic computer skills, • Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: As a Pool Bartender you'll play a key role in the poolside experience by preparing high-quality beverages and providing excellent service in a vibrant and welcoming setting. Responsibilities include crafting refreshing drinks, maintaining a clean and safe work area, and ensuring smooth bar operations. Strong guest engagement and collaboration with the team are essential to delivering a seamless and enjoyable environment for all. Who You Are: • A friendly, approachable demeanor with the ability to engage with guests and provide a positive experience., • Strong focus on providing outstanding service to guests and enhancing their experience., • Team player with the ability to collaborate with other team members to provide seamless service., • Mix and serve alcoholic and non-alcoholic beverages, including cocktails, wine, beer, and specialty drinks according to recipes and guest preferences., • Create and recommend unique cocktails tailored to guest tastes., • Ensure all drinks meet the highest quality and presentation standards., • Greet and engage guests with a friendly, welcoming attitude, providing personalized service., • Take drink orders from guests and servers, answering inquiries about menu options., • Handle guest complaints or special requests professionally to ensure satisfaction., • Set up the bar at the beginning of each shift, ensuring that all equipment, garnishes, and supplies are ready for service., • Maintain a clean and organized bar area, including cleaning glassware, surfaces, and waste disposal., • Monitor and report inventory levels for beverages, garnishes, and supplies to avoid shortages., • Follow all safety, sanitation, and alcohol service regulations, including verifying guest identification., • Monitor guest alcohol consumption and enforce responsible service practices., • Adhere to all state and local laws regarding the sale and service of alcoholic beverages., • Collaborate with servers, barbacks, and kitchen staff to ensure smooth and timely service., • Assist with restocking supplies and supporting barback duties during busy periods., • Foster a positive team environment while delivering exceptional service., • Previous experience in a food and beverage setting is required, with bartending experience highly preferred., • Comprehensive understanding of alcoholic beverages, cocktail recipes, preparation techniques, appropriate glassware, and bar equipment, including knowledge of legal regulations for alcohol service (TIPS certification or ability to obtain is required)., • Strong guest service skills with a focus on creating memorable experiences., • Basic proficiency with computer systems for order processing and inventory tracking., • Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift., • Capability to perform duties in an outdoor environment, adapting to various weather conditions., • Ability to work flexible schedule to include weekends and holidays

Job DescriptionCompany Description We are looking for Delano Service Agent - PBX to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel. Job Description JOB OVERVIEW Under the general guidance of the Delano Service Agent - PBX - provides telephone customer service support for all calls received while maintaining the core experience guidelines at the property. PBX Agent is responsible for assisting both guest and internal calls, ensuring all requests are noted and reported on a timely manner. YOUR KEY RESPONSIBILITIES Answer all guest inquires while maintaining current knowledge/familiarity with all hotel services, features and local attractions. • Ensures all call transfers are appropriately routed to the requested destinations., • Ensures that call productivity is meeting the service guidelines set for the department and company., • Effectively inputs guest, room and pertinent information accurately into the Hotel PMS, • Input maintenance tickets into Nuvola, ensuring guest issues are addressed on a timely manner, following up any request to guarantee guest satisfaction., • Input guest services request into Nuvola, ensuring guest issues are addressed on a timely manner, following up any request to guarantee guest satisfaction., • Ensure full compliance with the company’s Finance Standard Operating Procedures (SOPs) and update practices as needed to reflect policy changes or audit recommendations., • Answers the phone in a positive, friendly manner and making the guest feel welcome, • Effectively communicate with Management and relevant team members in order to fulfill and address any issues or needs requested by guests and or other employees., • Maintain complete knowledge of and comply with all departmental policies, procedures and standards., • Resolve guest complaints, ensuring guest satisfaction., • Ensure accuracy of guest name and room number of each guest request., • Ensure timely set up and follow up of all wake up calls., • Attend mandatory meetings including divisional meetings, staff meetings and daily handovers., • Keep work area clean and organized., • Ensure confidential documents or information are kept in a secure area., • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Job Specific • Supervises restaurant activities in absence of Manager, • Controls Reservation Book, accepts reservations and enters them accurately into the record, • Maintains guest history files and uses information to enhance repeat guests experience, • Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period, • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability, • Inspects menus to ensure cleanliness and acceptability, • Greets guests in a polite professional manner, • Determines guest needs, verifies table availability, assigns appropriate table for seating, • Guides guests to appropriate table, • Assists guests with seating, and presents menu, • Ensures removal of unnecessary place settings at occupied tables, • Notifies server of guest seating, and communicates any special needs or requests, • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member, • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard, • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking A reliable and observant Security Officer to help ensure the safety and security of our hotel. As a Security Officer, you will patrol and monitor our beautiful facility, ensuring the well-being of guests and fellow team members while protecting our valuable property and assets. You will be the eyes and ears of our team, promptly reporting any suspicious or unsafe activities to security management for guidance and support. Join us in creating a secure and welcoming environment for everyone. Who You Are: • Possess strong observational skills to identify and address security concerns proactively., • Demonstrate excellent interpersonal skills to communicate effectively with guests and staff., • Able to make quick decisions and resolve issues under pressure., • Detail-oriented maintaining accurate records and reports., • Committed to upholding safety standards and creating a welcoming atmosphere., • Monitor and control access to team member entrances, ensuring a secure environment for guests and staff., • Execute patrols throughout the hotel to identify and address safety hazards, contributing to overall guest satisfaction., • Respond effectively to emergencies in accordance with established Emergency Response Procedures, safeguarding lives and property., • Maintain detailed logs for visitor access and package removal, enhancing security protocols, and compliance with organizational policies., • Inspect packages entering and exiting the premises, preventing unauthorized items and maintaining facility integrity., • Document security incidents and actions taken, ensuring transparency and accountability within the security operations., • Enforce hotel policies and regulations consistently, fostering a culture of safety and respect among team members and guests., • Interact professionally with guests, addressing concerns and enhancing their overall experience at the hotel., • Monitor CCTV systems and assist in maintaining a secure environment, promptly reporting suspicious activities., • Facilitate communication with management on safety-related maintenance issues, ensuring timely resolution and compliance with safety standards., • Manage lost and found items efficiently to uphold hotel standards and improve guest trust and satisfaction., • Previous experience in hotel security or a related field required (1-3 years preference), • Ability to remain calm and make sound decisions in high-pressure situations required, • Ability to operate departmental vehicles, including electric transport vehicles required, • Basic first-aid certification or ability to administer first aid preferred, • High school diploma or equivalent; an associate's degree in criminal justice, security management, or a related field is preferred, • Knowledge of security systems, safety regulations, and emergency response protocols preferred, • Experience using CCTV systems and other security technology preferred, • Experience in customer service or hospitality to enhance guest interactions preferred, • Background in law enforcement or military service is a plus, • Strong observational and problem-solving skills to identify and address security concerns, • Excellent communication and interpersonal skills for effective interaction with guests and team members, • Proficiency in report writing and documentation for incidents and safety issues, • Additional certifications in security training, conflict resolution, or emergency response are advantageous, • Ability to work flexible hours, including nights, weekends, and holidays as required, • Willingness to participate in off-site training or refresher courses as mandated by the organization

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement A friendly and energetic Bell Person dedicated to enhancing our guest experience through exceptional service and support. A successful candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • Approachable with a warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Skilled communicator capable of engaging with guests and team members with clarity and professionalism., • Proactive with the ability to handle various tasks and adjust to changing situations., • Welcome and assist arriving and departing guests with professionalism and courtesy., • Safely handle and transport luggage, baggage, and packages., • Securely store luggage while awaiting transfer., • Provide detailed information about room types, amenities, and hotel facilities to guests and addresses guest inquiries., • Communicate hotel emergency procedures as needed., • Offer information about the hotel and local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs., • Transport guests safely to and from property areas., • Build positive relationships with all hotel departments, Front Desk, Valet Parking, Concierge, and Housekeeping., • Remain vigilant at your post when not assisting guests, ensuring guest safety and notify Security if necessary., • Ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks., • High school diploma or equivalent work experience preferred., • Previous experience in a hospitality or customer service role preferred., • Ability to lift items more than 75lbs, such as luggage.

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A reliable and observant Security Officer to help ensure the safety and security of our hotel. As a Security Officer, you will patrol and monitor our beautiful facility, ensuring the well-being of guests and fellow team members while protecting our valuable property and assets. You will be the eyes and ears of our team, promptly reporting any suspicious or unsafe activities to security management for guidance and support. Join us in creating a secure and welcoming environment for everyone. Who You Are: • Possess strong observational skills to identify and address security concerns proactively., • Demonstrate excellent interpersonal skills to communicate effectively with guests and staff., • Able to make quick decisions and resolve issues under pressure., • Detail-oriented maintaining accurate records and reports., • Committed to upholding safety standards and creating a welcoming atmosphere., • Monitor and control access to team member entrances, ensuring a secure environment for guests and staff., • Execute patrols throughout the hotel to identify and address safety hazards, contributing to overall guest satisfaction., • Respond effectively to emergencies in accordance with established Emergency Response Procedures, safeguarding lives and property., • Maintain detailed logs for visitor access and package removal, enhancing security protocols, and compliance with organizational policies., • Inspect packages entering and exiting the premises, preventing unauthorized items and maintaining facility integrity., • Document security incidents and actions taken, ensuring transparency and accountability within the security operations., • Enforce hotel policies and regulations consistently, fostering a culture of safety and respect among team members and guests., • Interact professionally with guests, addressing concerns and enhancing their overall experience at the hotel., • Monitor CCTV systems and assist in maintaining a secure environment, promptly reporting suspicious activities., • Facilitate communication with management on safety-related maintenance issues, ensuring timely resolution and compliance with safety standards., • Manage lost and found items efficiently to uphold hotel standards and improve guest trust and satisfaction., • Previous experience in hotel security or a related field required (1-3 years preference), • Ability to remain calm and make sound decisions in high-pressure situations required, • Ability to operate departmental vehicles, including electric transport vehicles required, • Basic first-aid certification or ability to administer first aid preferred, • High school diploma or equivalent; an associate's degree in criminal justice, security management, or a related field is preferred, • Knowledge of security systems, safety regulations, and emergency response protocols preferred, • Experience using CCTV systems and other security technology preferred, • Experience in customer service or hospitality to enhance guest interactions preferred, • Background in law enforcement or military service is a plus, • Strong observational and problem-solving skills to identify and address security concerns, • Excellent communication and interpersonal skills for effective interaction with guests and team members, • Proficiency in report writing and documentation for incidents and safety issues, • Additional certifications in security training, conflict resolution, or emergency response are advantageous, • Ability to work flexible hours, including nights, weekends, and holidays as required, • Willingness to participate in off-site training or refresher courses as mandated by the organization

Job Description Job Title: Night Auditor Department: Operations Reports To: Complex Director of Finance FLSA Status: Non-Exempt SUMMARY: The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, and organizing, management reports on a timely basis, and reviewing billings and city ledger transactions Also is responsible for effectively communicating reports to all levels of management and fulfilling all guest service-related duties. RESPONSIBILITIES: • Understand and operate all functions of front desk activities., • Complete postings of all charges to guest folios., • Reconcile revenues with PMS revenue reports., • Generate and prepare the manager's daily report for the Management Review., • Process guest check-ins: confirm reservations, assign rooms, and issue room keys., • Process hotel room postings invoices, transactions, room charges, refunds, etc., • Maintain all records of room allowances and credits., • Process all check-outs and resolve disputed charges., • Answer all telephone calls promptly and courteously., • Follow established key control and guest security requirements., • Prepare various daily activity reports including. Food and beverage sales charge reports; and other income-producing department reports including closing reports as instructed by the finance department., • Coordinate guests' requests with other hotel departments., • Work on special projects as assigned., • Provide information regarding availability and rates for members and guests., • Monitor room status information. Know room locations, types of rooms available, and room rates., • Report unusual occurrences or requests to Security and Management., • Familiar with all safety and emergency procedures and accident prevention policies., • Maintain the cleanliness and neatness of the front desk and lobby areas., • Perform other appropriate tasks assigned by the Overnight Manager., • Process EOD turnover in the PMS system., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Gale Miami Hotel & Residences S.O. Ps to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions., • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner., • Be able to reconcile the following:, • Spa sales charge reports as instructed by the finance department.-collecting the Spa receipts daily per MOP, • Valet nightly sales reports, • Reconcile revenues with PMS revenue reports ( including open folios and house accounts), • Completion of “Check Out with Balances Folios” to ensure that all balances are at Zero., • Completion of Credit Limit Balances to ensure all Credit Card Approvals are up to Date., • Attend all hotel-required meetings and trainings., • Perform other duties as requested by management. QUALIFICATIONS: • Proven experience minimum 2 years as a Night Auditor or in a similar role, preferably in the hospitality industry., • Experience with accounting and facilities management software., • Proficiency in Microsoft Office., • Advanced math and bookkeeping skills, • Excellent verbal communication and customer service skills., • Ability to lift/carry up to 50 pounds of weight occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand for up to (8) hours without assistance., • Always maintain a warm and friendly demeanor., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Maintain regular attendance required by scheduling, which will vary according to the needs of the hotel., • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel-related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs. EDUCATION: • High School degree, GED or Equivalent., • Bachelor’s degree in hospitality and tourism (preferred) LANGUAGE SKILLS: • Excellent verbal communication skills in English and Spanish (preferred). REASONING ABILITY: • Excellent verbal communication skills, with the ability to interact effectively with guests, associates, and external partners., • Ability to work well under pressure and respond quickly and effectively to emergencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Standing for prolonged periods., • Able to lift/carry up to 50 pounds, etc. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary. The position is an at-will position and subject to termination with or without cause or notice.

Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to b

Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to b