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The Delivery Manager is responsible for quarterly client audits, internal process audits, metrics reporting etc. as well as training and coaching new and existing location staff. This position is responsible for providing value added service to our customers in addition to support local terminal operation through training and auditing to include but not limited to knowledge, technical support, and quality of service in a timely manner. Core Responsibilities & Duties: • Attend daily pre-shift/safety meetings to outline SOPs, Quality, or Training Topics, • Monitor problem lane segments as outlined in the OSD report, hot accounts, and corrective action compliance, • Assist with the training / on boarding of new hires, • Assist with the re-training and quality performance evaluation of current employees, • Investigate customer damage concerns for root cause analysis, • Ensure all company SOP’s are adhered to, • Adhere to all company forklift safety policies, • Report safety concerns or damages noted on the forklift to a manager/supervisor, • Address OSDM during loading/unloading with cargo handler/manager/supervisor, • Collaborate with local managers on corrective action plans, • Must be willing to work various shifts and days as necessary, • Other duties as assigned Requirements: • High school diploma or GED equivalent, • Organizational and prioritization skills, • Self-motivated and maintains a high level of energy, • Strong verbal and personal communication skills, • Ability to communicate effectively verbally and in writing., • Ability to perform quality audits on all aspects of the handling process, report areas that do not meet safety or quality standards, and pro-actively work with employees to enhance performance, • Ability to carry out assigned task to their completion and meet deadlines, • Ability to pass forklift and hazardous certifications yearly., • Ability to lift and pull cargo which weights 70lbs or less, • Ability to work under pressure and problem solve, • Ability to read and understand industry documents (container load plans, bill of lading, bonded documents Skills: • Ideal candidate will possess a “can do” attitude with a “will do” work ethic, • Must have the ability to work in a fast paced environment, • General computer skills - Microsoft Office, Outlook, AS400, • Strong verbal and written communication skills BEWARE OF FRAUD! Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group’s name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind: • Hub Group will never solicit money or credit card information in connection with a Hub Group job application., • Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail., • Hub Group job postings are posted on our career site: _

The Cargo Handler is responsible for loading and unloading freight on trailers in a safe and timely manner. Frequent lifting, pulling, pushing and carrying of freight is required. Must accurately stage and audit next day routes, perform other warehou Handler, Cargo, Freight, Airline, Transportation

The Cargo Handler is responsible for loading and unloading freight on trailers in a safe and timely manner. Frequent lifting, pulling, pushing and carrying of freight is required. Must accurately stage and audit next day routes, perform other warehouse duties as assigned. What we provide: Paid holidays Benefits such as Medical/Dental/Vision 401K plan with employer contributions Opportunity for advancement and career development Culture that embraces a work-life balance Primary Duties: Responsible for loading and unloading freight on trucks and trailers Safely load and unload trailers and trucks by utilizing appropriate approved equipment Use handheld scanners to efficiently track freight throughout our network Accurately stage and audit next day routes Correctly label boxes and prepare freight for shipment as required Verify documentation and condition of freight to assure quality standards are met Accurately check-in and unload freight Recoup/restore damaged freight when necessary Maintain a clean and safe work environment Ensure warehouse duties are being done as directed (cardboard, styrofoam, demanufacture etc) Ability to work well without direct supervision, maintain a positive, professional demeanor Perform other duties and tasks as assigned Benefits We offer a comprehensive benefits plan including: Medical Dental Vision Flexible Spending Account (FSA) Employee Assistance Program (EAP) Life & AD&D Insurance Disability Paid Time Off Paid Holidays Shift: Pay: $17.26/hr BEWARE OF FRAUD! Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind: Hub Group will never solicit money or credit card information in connection with a Hub Group job application. Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail. * Hub Group job postings are posted on our career site

Job Description About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video. About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. Job Description The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing • Be a continuous positive force within the market and create strong morale and spirit throughout the team., • Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role., • Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set., • Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition., • Generate and monitor regular reports like a boss and presenting to upper management… also like a boss., • Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump in to providing a stellar customer experience., • Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine, • Actively look for ways to improve the overall customer and Advocate team experience., • Address and effectively manage complex and sensitive customer-facing issues. What you should have • 5+ years work experience in a customer facing team environment, • 3+ years of management experience, • Proven history of developing and coaching employees, • Prior experience with strategic planning, process improvement, and guiding teams to exceed goals, • Excellent interpersonal and leadership skills, • Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience, • Willingness to work on weekends, • Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had • Bachelor's Degree, • Experience with Salesforce or Tableau, • An analytical mind, • Experience handling logistics What we'll offer in return • Full-Time Salary Position - Salary Range $70,000 - $80,000, • Medical, Dental, and Vision benefits, • 401K with company match, • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more, • A great wellness program to keep you healthy and happy both physically and mentally, • Access to opportunities to expand your skillset and share your knowledge with others across the organization, • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development, • A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak, and understand English., • The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)., • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat., • Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs., • Requires to work in outdoor weather conditions., • Frequently communicates with customers and must be able to exchange accurate information, • California, Colorado, Kentucky, Louisiana, Maryland, Nevada, Oklahoma, Tennessee, Utah, Virginia and Wisconsin employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.