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At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilize vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023 and 2024. If you are interested in joining the Orica team and would like to be contacted by the Orica Recruiting team, text “New Job” to 52345. Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future. We are excited to announce an opportunity at Orica for a Yardperson within our Orica USA Commercial team. The Yardperson plays a key role in supporting efficient operations in the magazine area, including the dispatch and receipt of finished products, such as boosters, caps, detonators, primer cords, tubing, and raw materials. This position ensures compliance with the National Code for the Transport of Explosives by road, as well as Orica’s Safety, Health, Environmental, and Quality standards. In addition, the Yardperson will provide support to blast crews and assist with on-bench operations, contributing to the safe and effective execution at customer locations. • Monday thru Friday, • Start times vary per business needs, • 8-10 hours per day, • Overtime may be needed, • Contribute to our safety culture by wearing assigned Personal Protective Equipment (“PPE”), keeping safety guards on equipment in place, using equipment safely, and looking out for the other members on your team, • Maintain a clean job site by picking up tools and equipment and securing job site each day in order to eliminate potential hazards, • Load and unload trucks, • Assist other team members when necessary, • Review and enter data into Microsoft Excel and SAP for customer tickets and for inventory control, • Participate in daily toolbox talks and monthly safety meetings, • Post manual inventory, receivables, and stock transfers, • Compare invoices with customer tickets and file, • Manages the explosives limits and replenishes materials within the magazines as required by the explosives regulations, • Create customer tickets for shots for the following day, • Count in trucks as they come in from shots, • Ensures the accuracy of the operation of the magazine's monthly inventory, which must fall within the guidelines of the regulatory requirements, • One or more years of experience in a construction position preferred, • Mining, Quarry & Construction experience is a PLUS but not required, • Knowledge of the proper use of equipment, materials, and supplies used on construction jobs, • Ability to work independently and complete daily activities according to the work schedule, • Must be prompt and committed to doing great work, • Must have reliable transportation to the job site, • Must be self-motivated and can work well with others, • Must be able to lift, push, pull and move up to seventy (70) pounds., • Ability to meet attendance schedule with dependability and consistency, • Must be able to pass a drug test, MVR (Motor Vehicle Record), and criminal background screening, • Strong organizational skills, • The work environment involves being outside in all types of weather, • Lifting up to 60 pounds and carrying 50 pounds or more of product or other materials, • Must be able to load product, pull large hoses, fill holes, and climb on/off of the truck, • Shoveling gravel to fill drilled holes consistently throughout the day, • Pushing/pulling in working with equipment, • Other activities include frequent bending and squatting, • High School diploma or equivalent preferred, • One year of related work experience preferred, • Willingness to collaborate with a team, • Knowledge of Microsoft Office, specifically Excel, • Knowledge of SAP experience is a plus, • Willingness to be trained, • Experience with material handling, including conducting product inventory counts and maintaining accurate inventory records, is a plus. As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. • Hourly Pay Range: $23-25 (Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.) • Medical/Prescription Drug – Three (3) plans to choose from, • Dental – Two (2) plans to choose from, • Vision – Two (2) plans to choose from, • Health Savings Account, • Flexible Spending Accounts, • Basic Employee Life and Accidental Death & Dismemberment Insurance, • Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance, • Company provided Short-Term and Long-Term Disability, • Company provided Employee Assistance Program, • Voluntary Hospital Indemnity, Critical Illness & Accident Plans, • Voluntary Identity Theft Protection, • Voluntary Legal Plan, • 401(k) + Company Match, • Company provided Maternity Leave, • Company provided Bonding Leave, • Accrued Paid Time Off, • Paid Sick & Safe Time, • Nine (9) Scheduled Holidays + Two (2) Floating Holidays Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes. Orica is an Equal Opportunity Employer and we are a Drug-free workplace.

Job DescriptionA Spanish version of this position is available upon request La version de esta posicion esta disponible en Español si es requerida BHSN, one of the fastest growing organizations providing whole person care in the region, is in search of passionate individuals to join our rapidly growing team! Your role at BHSN: As an Intern at BHSN, you will get hands-on mental health experience by providing engagement and support in the community and/or office setting as a member of our clinical team. You will assist with risk assessments, brief interventions, clinical interventions, group services, support post crisis or post appointment while providing excellent patient care and compassion at every encounter. Assigned clinical programs may include, and are not limited to, outpatient behavioral health clinics, school-based services, crisis services, substance abuse services, and rehabilitative programs. What your day might look like: • Providing support and care to those engaged in services or treatment, • Providing evidenced based interventions, developing and assisting with adherence to safety plans, • Understanding Crisis Team policy and procedure manual, Agency and regulatory policies and procedures., • Participating in the writing and timely completion of any required documentation in accordance with state/federal regulations and agency policies and procedures, • Participating in care planning and coordination meetings to facilitate care process. As assigned, seeing individuals who are an immediate crisis to curtail emergency visits and/or inpatient admissions., • Mental Health and/or Social Work Masters program student., • Extensive knowledge with PC applications and electronic medical records strongly preferred.

Job DescriptionA Spanish version of this position is available upon request La version de esta posicion esta disponible en Español si es requerida BHSN, one of the fastest growing organizations providing whole person care in the region, is in search of passionate individuals to join our rapidly growing team! Your role at BHSN: As a Family Support Peer Specialist you are someone with “lived experience” who provides engagement and support in the community and/or office setting as a member of the clinic team including assisting with risk assessments, brief interventions, care management and follow up support post crisis or post appointment. At the discretion of the program director, may be assigned to train and supervise other staff as deemed appropriate. Expected to provide excellent patient care and compassion in every counter, aligned with the organizations core values. Work Schedule: Monday through Friday, 8:00am to 4:00pm, with one evening until 6:00pm. What’s in it for you? • Generous benefits, including personalized health coverage, paid time off, and holiday pay, • Working within our community, making a real impact, working alongside passionate colleagues, • Accessible leadership team, coaching for your growth, and ample training opportunities, • As a rapidly growing organization, there are endless opportunities to grow within the organization, • Provides support and care to those engaged in services or treatment, • Provides information to parents regarding educational rights of children and provides advocacy in terms of education, • Informs individuals of OMH Participant Rights upon request, • Understands Crisis Team policy and procedure manual, Agency and regulatory policies and procedures, • Participates in care planning and coordination meetings to facilitate care process. As assigned, sees individuals who are an immediate crisis to curtail emergency visits and/or inpatient admissions, • Must have personal lived experience as an individual in recovery from mental health and/or substance use challenges, or as a parent/caregiver of a child with such challenges., • Ability to obtain OMH Peer Certification within 90 days of employment, • Complete OHM Partnering for Safety & CPR training within 90 days of employment, • Personal experience with Mental Health recovery-oriented treatment

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Residential Lending team as a: Mortgage Underwriter This opportunity may be perfect for you if you have experience in: Excellent organization skills and high attention to detail Strong passion for helping people in the community Refined communication and customer service skills About this position: Responsible for underwriting and presenting residential loan applications, analyzing supporting documentation and making appropriate decision recommendations which comply with operating policies and procedures established for the real estate lending function. ESSENTIAL JOB FUNCTIONS: Analyze income and credit worthiness to determine applicant ability and willingness to repay. Review and analyze income documentation, appraisal reports and other documentation for adequacy and compliance with Bank, secondary market, regulatory and other third-party guidelines. Work directly with other Company personnel, closing attorneys, and real estate appraisers to ensure that files are complete and documented adequately prior to closing. Assist with administration of construction loans by making recommendations regarding builder approval, construction advance schedules and draw requests. Support other business units for quality control, audit and compliance support as requested, by reviewing pre-closing and/or post-closing residential loan file data and documentation. Prepare, review and reconciles reports as requested. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Bachelor’s degree in a related field or equivalent experience required Advanced Degree, certification, or license preferred 4 years of mortgage, finance, real estate, legal or general business experience Skills/Knowledge: Solid problem solving, organizational and analytical skills; ability to extract and interpret information from multiple sources Strong communication skills, both written and verbal; comfortable communicating with customers, co-workers, management, and other third parties Thorough knowledge of underwriting, all mortgage products, and current lending regulations Proficient in Microsoft Office Suite: Word, Excel, Outlook as well as banking-related software Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $24.00-$29.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join the Finance team as: Senior Vice President (SVP), Corporate Controller & Principal Accounting Officer This opportunity may be perfect for you if you have experience in: Operational Accounting Financial Reporting About this position: Oversee the Company’s operational accounting and financial reporting functions, including Sarbanes-Oxley Act of 2002 (SOX)/internal control related aspects, Securities and Exchange Commission (SEC) filing requirements, regulatory (call report, FRY 9, etc.) reporting. Determine and develop accounting methodologies/policies based on interpretation of United States Generally Accepted Accounting Principles (US GAAP) in relation to the Company’s circumstances. Oversee the monthly/quarterly/annual closing process and develop efficient processes and enhancements to drive accuracy and efficiency. Essential Job Functions Manage, coach, and counsel the reporting and operational accounting teams to meet department goals and achieve performance standards; encourage continuous improvement for career development. Operational Accounting Oversee day-to-day accounting operations and implementation of new accounting standards, including: Understand intercompany transactions. Research complex accounting transactions and understand/trace transactions through core accounting system. Manage/oversee the monthly general ledger (GL) account reconciliation process. Design and implement efficient accounting processes to limit manual journal entries to GL and ensure that accounting sub-processes are accurately reflected. Ensure that all accounting sub-processes (Allowance for Loan and Lease Losses (ALLL)/Current Expected Credit Losses (CECL), Financial Accounting Standards Board (“FASB 91”) process and documentation, Accounts Payable (A/P), Fixed Assets, Prepaids, Expense Accruals, Loans, Deposits, Pension, Other Comprehensive Income (OCI), Taxes, share buy-backs, dividends etc.) are understood, documented and controlled. Document /monitor the interaction of GL with subsidiary modules and integrated software. Oversee the timely and accurate closing of the books, consolidation process and preparation of financial statements. Reporting Lead the preparation of the annual Proxy Statement. Oversee the SOX program and liaison between Internal Audit, Finance, and control owners to mitigate risk and streamline processes. Prepare, review, and maintain supporting documentation for regulatory and financial reports; prepare financial statements, board reports and cash flow statements. Manage the quarterly and annual SEC and other regulatory reports including: Form 4s, 8-K, 10-K/10-Q including Statements, Management’s Discussion and Analysis, Footnotes, and Overview – Risks, S-3, S-1, Proxy, Call Reports, United States Housing and Urban Development Reports, and Office of the Comptroller of the Currency (OCC)/Federal Deposit Insurance Corporation (FDIC) reporting. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Bachelor’s degree in accounting or related field required Certified Public Accountant designation preferred 10 years of experience in an SEC registrant financial institution accounting department or with a Certified Public Accounting firm required 5 years supervisory experience preferred Experience in banking industry preferred Skills/Knowledge: Detail oriented and extremely organized with strong prioritization and time management skills to successfully achieve objectives Demonstrated ability to analyze and manage large and complex data sets Proficient in Microsoft Office Suite: Word, Excel, Outlook; advanced knowledge of Excel, general ledger applications and experience with complex software applications Proficient in or strong ability to learn intricacies of complex software applications, including Fixed Assets, Stock Options, A2i, Adobe Professional, and XBRL Understanding of SOX requirements and risk management principles Flexibility to meet critical deadlines Physical Demands Prolonged periods sitting at a desk and some brief periods of walking/standing Repetitive use of telephone, computer, computer mouse, and keyboard Must be able to lift up to 15 lbs. at times What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $170,000 - $200,000 per year commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1

Job Description A Spanish version of this position is available upon request La version de esta posicion esta disponible en Español si es requerida BHSN, one of the fastest growing organizations providing whole person care in the region, is in search of passionate individuals to join our rapidly growing team! Your role at BHSN: As a CASAC at BHSN, you will assist individuals, couples, families, and community residents in developing and maintaining the coping skills and resources necessary to reduce and/or eliminate substance-related use concerns from their lives, as they continue to work towards a substance free lifestyle and their personal recovery goals. What’s in it for you? • Generous benefits, including personalized health coverage, paid time off, and holiday pay, • Working within our community, making a real impact, working alongside passionate colleagues, • Accessible leadership team, coaching for your growth, and ample training opportunities, • With BHSN University, we provide our team members with continuous learning, mentorship, and internal education opportunities to encourage our team to continue discovering and innovating, • As a rapidly growing organization, there are endless opportunities to grow within the organization, • Provides supportive and educational individual, couples, family, and group counseling services, • Documents all services in accordance with Federal and State regulations, as well as BHSN policies and procedures, • Coordinates services, as necessary, with primary care providers, legal entities, psychiatrists/psychiatric nurse practitioners, mental health clinicians, and other chemical dependency treatment facilities for person-centered, holistic care that ensures people are receiving the services they need and at the level of care necessary to support them with their recovery, • Develops and documents treatment plans, safety plans, and other related paperwork (e.g., screening tools; session notes; etcetera) in a timely manner, • Performs alcohol and drug related oral and/or urine screenings, • Supports individuals with community referrals to address their needs including, but not limited to transportation, linkage to other services, care coordination, care management, housing, and discharge planning, • Participates in meetings as scheduled, • Assists in maintaining clean, safe work environments, • Assists with training new staff members, as well as interns, • Valid NYS Educational Department CASAC certification, • Experience in or knowledge of addiction/chemical dependency field preferred, • Strong interpersonal, communication, and organizational skills, • Proficient in Microsoft Office software, • Valid NYS driver’s license, acceptable to insurance carrier, for required local travel, • CPR certification required within 60 days of employment EEO Statement: BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions, citizenship or immigration status or any other factor prohibited by law.

Job Description A Spanish version of this position is available upon request La version de esta posicion esta disponible en Español si es requerida BHSN, one of the fastest growing organizations providing whole person care in the region, is in search of passionate individuals to join our rapidly growing team! Your role at BHSN: The intake specialist is on the front lines of delivering an exceptional customer experience for those that we serve in those organizations in which we partner. Expected to provide an exceptional patient experience in every counter, aligned with the organizations core values. As an intake specialist, you will need to possess skills in computer software to include EMR scheduling system, active listening and triaging, and problem-solving skills, multitasking. This role plays a crucial part of our organizations first encounter with those that we serve. Work Schedule: Monday through Friday 8:30am to 4:30pm What’s in it for you? • Generous benefits, including personalized health coverage, paid time off, and holiday pay, • Working within our community, making a real impact, working alongside passionate colleagues, • Accessible leadership team, coaching for your growth, and ample training opportunities, • As a rapidly growing organization, there are endless opportunities to grow within the organization, • Helps patients understand and access our services better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively, • Helps us keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient’s question quickly and document all interactions in real-time, • Obtains necessary demographic and insurance information and enters data into department computer system, • Triages specific and complex inquiries to appropriate resource (management, clinical call center, billing call center, etc.), • 2+ years' experience in a customer facing role, • AA/AS Degree strongly preferred, • Significant knowledge of Microsoft Office 365 and Teams, • Above average knowledge of Avatar (test out), • Valid NYS driver’s license and reliable transportation required for local and regional travel EEO Statement: BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions, citizenship or immigration status or any other factor prohibited by law.

Job Description The Arrow Financial Corporation Family of Companies, Upstate Agency, LLC is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Upstate Agency P&C as a: Senior Commercial Lines Account Manager This opportunity may be perfect for you if you have experience in: Outstanding Customer Service Identifying Business Opportunities About this position: Responsible for servicing, marketing, selling and client retention of a dedicated book of existing business. Focus is on servicing existing clients, processing any service-related needs, marketing renewals and new business as well as sales/cross selling as needed. This position will also be client facing as needed, networking with prospective clients to introduce agency and promote products that will encourage future business interaction. Essential Job Functions Identify business opportunities by pinpointing prospective clients via networking, research, and referrals. Evaluate prospect’s coverage needs; research options and present offer quote proposals. Research options for coverage using available comparative rating tools and personal knowledge/ experience to determine best coverage and insurance value for client or prospect. Maintain and expand relationships with clients by providing support, information, and guidance; continuously review existing policies for accuracy and confirm client needs are being met. Proactively recommend new opportunities to improve or strengthen client coverage. Address client requests for new business quotes; proactively review existing accounts for proper coverage and insurance carriers for placement; process changes and collect premiums as applicable. Maintain client accounts and interactions on agency management system; handle account transactions including: quoting and placement, policy changes, cancellations, payments, and client correspondence. Remain current on products/services, industry changes/trends, market activities, and competitors. Maintain knowledge of applicable laws and regulations as well as Company policies and procedures. Provide consistent, outstanding customer service by responding to inquiries or complaints and consulting with clients on coverage and risk exposures to ensure coverage is adequate. Participate actively in community to network, build brand familiarity, and fulfill Company community service requirements. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Bachelor’s Degree or equivalent experience required New York State Department of Insurance License required 8 years of experience in insurance industry or related field required, 2 years’ sales preferred Industry Insurance Designations Preferred Skills/Knowledge: Thorough knowledge of insurance underwriting and rating procedures Working knowledge of agency management systems a plus; specific knowledge of AMS 360 ideal Excellent communication skills, both written and verbal; comfortable communicating with clients, prospects, co-workers, and management Demonstrated ability to close a sale, network, and provide high level customer service Ability to work independently and as cooperative team member Skills in prioritizing and handling multiple tasks while meeting strict deadlines; attention to detail a must Proficient in Microsoft Office Suite: Word, Excel, and Outlook Physical Demands Prolonged periods sitting at a desk and some brief periods of walking/standing Repetitive use of telephone, computer, computer mouse, and keyboard Must be able to lift up to 15 lbs. at times What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $65,000 - $90,000 per year commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Resource Recovery team as: Resource Recovery Representative (Collections) This opportunity may be perfect for you if you have experience in: Working Collaboratively in a Call Center Environment Problem Solving and Excellent Customer Service Skills Task Prioritization and Strong Attention to Detail About this position: Responsible for working with past due customers to resolve delinquencies. Must adhere to accepted department and government regulatory practices while meeting specific department goals and deadlines. This position is 100% in office in our Glens Falls, New York headquarters. RESPONSIBILITIES: Contact past due loan customers via phone and mail according to department guidelines. Record customer contacts utilizing department software. Interview and counsel past due loan customers with goal of soliciting repayment and reducing losses to Company. Process and complete documentation accurately and timely according to department policies and procedures. Respond to external and internal customer inquiries in a timely manner utilizing quality customer service and business etiquette skills. Assist team members as needed to meet department goals, objectives, and timelines. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High School Diploma or equivalent required 1+ years’ experience in collections or telephone customer service preferred Ability to prioritize multiple tasks and meet deadlines Skills/Knowledge: Proficient with Microsoft Office Suite including Word, Excel, and Outlook; ability to learn software Exceptional telephone and customer service skills a must Strong communication skills, both verbal and written; comfortable interacting with customers, co-workers, and management Physical Demands Prolonged periods sitting at a desk and some brief periods of walking/standing Repetitive use of telephone, computer, computer mouse, and keyboard Must be able to lift up to 15 lbs. at times What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The pay range for this position is $18.00 - $19.00 an hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus and incentive programs, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Deposit Services team as: Deposit Services Specialist This opportunity may be perfect for you if you have experience in: High Attention to Detail Microsoft Office Suite: Word, Excel, Outlook Independent Problem-Solving Skills About this position: Responsible for reviewing, researching and resolving discrepancies in customer data. Responsibilities also include dealing directly with outside companies/agencies/financial institutions and ensuring that laws, regulations and policies are adhered to. Provide operational support to the branches and assist Managers with coordinating work tasks. This position is in office and located at our Latham, NY Business Office. Essential Job Functions: Research, report and provide resolution to exceptions in timely manner according to department policies and procedures. Review data for proper authorizations and compliance and take appropriate action. Update, modify, and correct data meeting department’s goals and objectives while following policies and procedures. Identify and recommend areas needing improvement within processes. Provide consistent, outstanding customer service by anticipating and reacting to internal and external customer needs. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High School Diploma or equivalent experience required 3 years of banking experience preferred Skills/Knowledge: Solid knowledge of banking rules and regulations pertaining to deposit accounts Proficient in Microsoft Office Suite: Word, Excel, and Outlook Strong problem-solving skills, ability to analyze and solve problems independently Ability to prioritize multiple tasks/projects to meet deadlines Physical Demands Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. We provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $19.00 - $21.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Customer Care Center team as: Customer Care Center Specialist This opportunity may be perfect for you if you have experience in: Providing an Excellent Customer Experience Strong Communication Skills Attention to detail ABOUT THE POSITION: Serves as first point of contact between our Company and our current and potential customers most often via telephone and electronic mediums. Responsible for providing superior customer service through every interaction, decision, and behavior. Will own every customer interaction and use knowledge of Company systems, products, services, and programs to effectively offer solutions to customer needs, resolutions to complaints, and answers to inquiries. Collaborates with other departments as needed to serve customers. This position works out of our office in Glens Falls, New York and Latham,NY. Essential Job Functions: Field incoming customer service calls and electronic communications referencing knowledge of Company operations, products, services, and programs. Complete required system testing. Ensure compliance with regulatory requirements and Company policies by adhering to procedures. Research and resolve customer inquiries at first point of contact; collaborate with departments as needed and follow-up to ensure satisfactory resolution for customer. Identify sales and customer relationship opportunities by actively participating in sales/referral programs; make appropriate referrals by matching customer needs to appropriate solution. Review data for missing information and proper authorizations in timely manner according to department policies and procedures. File documents manually and electronically based on established criteria; complete projects or other tasks as assigned. Operate Interactive Teller Machine and open Company products and services upon request by customer while following policies, procedures, and regulatory requirements. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications/Experience: High school diploma or equivalent experience required 2 years of experience in financial institution or call center environment preferred Skills/Knowledge: Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management Proven quality customer service skill; ability to use active listening techniques to identify customer needs Exceptional telephone manner and ability to handle telephone and other technology simultaneously Ability to accurately and efficiently complete tasks/projects, handle multiple priorities, and meet strict deadlines Proficient in Microsoft Office Suite including: Word, Excel, and Outlook; ability to learn new programs as initiated Demonstrated sales skills; ability and willingness to learn products and sales strategies Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members ABOUT OUR COMPANY We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The pay range for this position is $19.00- $23.00 an hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus and incentive programs, subject to individual and company performance. L1-st1

Job Description We’re Hiring! Temporary Teller in the Adirondack Region Needed Ready to make an impact and jumpstart your career in the financial industry? Arrow Financial Corporation is looking for an enthusiastic and customer-driven Temporary Teller to join our team in the Adirondack Region. This is an exciting opportunity to be at the heart of a dynamic financial institution, where you’ll provide exceptional service, manage transactions with precision, and play a key role in delivering outstanding customer experiences. If you're someone who: ✅ Provides excellent customer service to customers ✅ Excels in a detailed-oriented, regulatory environment ✅ Thrives in a fast-paced environment ✅ Desires an opportunity to build a strong foundation for a long-term career in banking Then we want to hear from you! ABOUT THE POSITION This role is temporary, but offers valuable experience, competitive pay, and the chance to be part of our Company. This is a great first step on the banking career ladder--many of our temporary tellers grow into full-time roles, which can lead to branch management. As a Temporary Teller in our Central Region, you will be responsible for performing a variety of duties not limited to processing customer transactions, responding to inquiries for information, and assisting colleagues and supervisors with functions relative to the daily operation of the branch. This Position is 40 hours a week Monday-Saturday. Our branch hours range from 7:30am-6:30pm Monday-Friday and 8:00am-1:30pm Saturday. This position is throughout the summer. Essential Job Functions ✔️Provide consistent, outstanding customer service by anticipating and responding to customer needs ✔️Process transactions accurately and efficiently ✔️Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate ✔️Answer customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. ✔️Balance cash drawer and adhere to established cash limits ✔️Open deposit accounts for customers ✔️Adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments ✔️Adhere to applicable federal regulations and Company policies and procedures ✔️Able to travel, using reliable transportation, to various branches to meet operational needs ✔️Able to work rotating Saturday schedule What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High School Diploma or equivalent required 2 years of experience in customer service, cash handling, or retail sales preferred Skills/Knowledge: Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management Quality customer service skills; friendliness, a helpful attitude, patience, and professionalism Ability to remain detail-oriented and follow procedures while providing excellent customer experience Demonstrated ability to complete multiple tasks while staying aware of surroundings Strong understanding of the importance of discretion and confidentiality; while demonstrating ethics and integrity Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking-related software What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environments, and competitive compensation. We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in recognition from the nation’s leading publications and bank-rating firms. The salary for this position is $18.00 per hour.

Job Description We’re Hiring! Temporary Teller in the Adirondack Region Needed Ready to make an impact and jumpstart your career in the financial industry? Arrow Financial Corporation is looking for an enthusiastic and customer-driven Temporary Teller to join our team in the Adirondack Region. This is an exciting opportunity to be at the heart of a dynamic financial institution, where you’ll provide exceptional service, manage transactions with precision, and play a key role in delivering outstanding customer experiences. If you're someone who: ✅ Provides excellent customer service to customers ✅ Excels in a detailed-oriented, regulatory environment ✅ Thrives in a fast-paced environment ✅ Desires an opportunity to build a strong foundation for a long-term career in banking Then we want to hear from you! ABOUT THE POSITION This role is temporary, but offers valuable experience, competitive pay, and the chance to be part of our Company. This is a great first step on the banking career ladder--many of our temporary tellers grow into full-time roles, which can lead to branch management. As a Temporary Teller in our Central Region, you will be responsible for performing a variety of duties not limited to processing customer transactions, responding to inquiries for information, and assisting colleagues and supervisors with functions relative to the daily operation of the branch. This Position is 40 hours a week Monday-Saturday. Our branch hours range from 7:30am-6:30pm Monday-Friday and 8:00am-1:30pm Saturday. This position is throughout the summer. Essential Job Functions ✔️Provide consistent, outstanding customer service by anticipating and responding to customer needs ✔️Process transactions accurately and efficiently ✔️Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate ✔️Answer customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. ✔️Balance cash drawer and adhere to established cash limits ✔️Open deposit accounts for customers ✔️Adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments ✔️Adhere to applicable federal regulations and Company policies and procedures ✔️Able to travel, using reliable transportation, to various branches to meet operational needs ✔️Able to work rotating Saturday schedule What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High School Diploma or equivalent required 2 years of experience in customer service, cash handling, or retail sales preferred Skills/Knowledge: Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management Quality customer service skills; friendliness, a helpful attitude, patience, and professionalism Ability to remain detail-oriented and follow procedures while providing excellent customer experience Demonstrated ability to complete multiple tasks while staying aware of surroundings Strong understanding of the importance of discretion and confidentiality; while demonstrating ethics and integrity Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking-related software What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environments, and competitive compensation. We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in recognition from the nation’s leading publications and bank-rating firms. The salary for this position is $18.00 per hour.

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Arrow Main Office team as: Universal Banker This opportunity may be perfect for you if you have experience in: Excellent Customer Service and Communication Skills Relationship Building and Sales Excels in a detail-oriented, regulatory environment Account Management About this position: Responsible for performing a complete range of services for customers including: processing customer transactions, opening/closing accounts, responding to inquiries, and assisting staff/supervisors with functions relative to the daily operation of the Branch. Frequently transitions between working as a Teller and helping customers on the Platform. Works with customers to identify needs and explain products/services with the goal of converting service opportunities into sales events. This position is located in Glens Falls, NY. Essential Job Functions: Provide consistent, outstanding customer service by anticipating and reacting to customer needs. Process transactions accurately and efficiently; balance cash drawer and adhere to established cash limits, cash handling and check cashing policies. Meet with customers to discuss personal and/or business financial needs; open or modify accounts to address customer needs and maintain or expand customer relationships. Research customer questions and direct problem resolution to maintain customer relationships. Solicit new business, cross-sell Company products/services and support sales goals; actively participate in referral program by making referrals as appropriate. Comply with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as applicable. Adhere to requirements pertaining to branch security, fraud prevention and Bank Secrecy Act; identify counterfeit currency and monetary instruments; adhere to Company policies and procedures. Provide training, support and guidance as appropriate to co-workers and customers. Act in Branch Manager’s absence as needed. Able to travel, using reliable transportation, to various branches to meet operational needs Ability to work rotating Saturday schedule What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having Education/Certifications/Experience: Associates Degree or equivalent experience required 4-6 years of customer service experience required; experience in a financial institution preferred Ability to achieve NMLS certification and Signature Guarantee certification Skills/Knowledge: Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management Quality customer service skills; friendliness, a helpful attitude, patience, and professionalism Quality problem solving skills; ability to work independently and as part of a cooperative work team Proficient in Microsoft Office Suite: Word, Excel, and Outlook; ability to work with other programs and bank-related software a plus Solid sales and referral experience; knowledge of bank and insurance products/services Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking-related software Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. We provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $19.00 - $22.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Corporate Banking team as: Commercial Relationship Manager This opportunity may be perfect for you if you have experience in: Commercial Credit and Banking Products Communication Skills Credit Underwriting, Portfolio Managment, or Business Banking Relationship Manager About the Position: Responsible for managing commercial borrower/depositor relationships including new loan requests, cash management/deposit services development of new business, and management/oversight of assigned commercial loan portfolio. Adheres to Loan Policy and work to achieve assigned goals and objectives to support Company strategic plan. This position can sit at our Glens Falls, NY or Saratoga Springs, NY location. Essential Job Functions: Identify prospective customers and implement plan for gaining business through researched business development calls, networking, and response to referrals. Continuously develop growing network of referral sources for new business. Build/expand existing customer relationships by identifying needs and recommending solutions while effectively handling existing loan requests. Work with current customers to encourage referrals. Manage commercial loan portfolio including collection and review of financial information to ensure Company’s interests are protected. Adhere to Loan Policy, department procedures, and applicable Federal/State/Local laws and regulations. Formulate and implement strategies to achieve individual and department goals as set by supervisor. Work with colleagues and management to provide guidance, training, and support to reach goals as appropriate. Collaborate with other strategic partners within Company to provide full range of products and services, as appropriate, for customers. Participate in team presentations, attend joint networking events, and provide introductions/contacts to stakeholders so customer needs may be fully addressed. Participate actively in community to source business development opportunities and demonstrate our Company’s commitment to local communities. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications/Experience: Bachelor’s Degree or equivalent experience in business, finance, lending or related field required. 8 years of experience in commercial lending, loan portfolio management, or equivalent banking experience required Skills/Knowledge: Exceptional knowledge of commercial credit analysis and banking products/services preferred Solid communications skills, both written and verbal; ability to communicate effectively with customers, co-workers, management, and community/business leaders> Strong consultative sales and negotiation skills; ability to identify needs, present effective solutions, and close a sale> Proficient in Microsoft Office Suite: Word, Excel, Outlook and PowerPoint Proven networking and relationship building skills Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $100,000- $140,000 annually commensurate with experience and education. Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team for the summer! Currently, we are looking for an experienced professional to join the Resource Recovery team as a Temporary Employee: Temporary Resource Recovery Representative (Bank Collections Call Center Representative) This opportunity may be perfect for you if you have experience in: Working Collaboratively in a Call Center Environment Problem Solving and Excellent Customer Service Skills Task Prioritization and Strong Attention to Detail About this position: Responsible for working with past due customers to resolve delinquencies. Must adhere to accepted department and government regulatory practices while meeting specific department goals and deadlines. This position is 100% in office in our Glens Falls, New York headquarters. We have both a full time, 40 hours a week and a flexible 19 hours or less a week part time position available. ESSENTIAL JOB FUNCTIONS: Contact past due loan customers via phone and mail according to department guidelines. Record customer contacts utilizing department software. Interview and counsel past due loan customers with goal of soliciting repayment and reducing losses to Company. Process and complete documentation accurately and timely according to department policies and procedures. Respond to external and internal customer inquiries in a timely manner utilizing quality customer service and business etiquette skills. Assist team members as needed to meet department goals, objectives, and timelines. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High School Diploma or equivalent required 1+ years’ experience in collections or telephone customer service preferred Ability to prioritize multiple tasks and meet deadlines Skills/Knowledge: Proficient with Microsoft Office Suite including Word, Excel, and Outlook; ability to learn software Exceptional telephone and customer service skills a must Strong communication skills, both verbal and written; comfortable interacting with customers, co-workers, and management Physical Demands Prolonged periods sitting at a desk and some brief periods of walking/standing Repetitive use of telephone, computer, computer mouse, and keyboard Must be able to lift up to 15 lbs. at times What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The pay range for this position is $18.00 - $19.00 an hour commensurate with experience and education. L1-st1

Job Description The Arrow Financial Corporation is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Deposit Services team as: Deposit Services Team Lead This opportunity may be perfect for you if you have experience in: High Attention to Detail and Strong Communcation skills Operational Efficiency Independent Problem-Solving Skills About this position: Responsible for training/cross-training department employees, review and audit daily work to ensure it is completed timely, accurately, and within procedural quality. Performs deposit services and item processing, functions as needed and/or in weekly rotation. Assists with operational support to branch network, and project assistance to Deposit and Loans Senior Manager as needed. Leads training and writes procedures within the Deposit Services team. ESSENTIAL JOB FUNCTIONS: Review and audit random samplings of daily work to ensure accuracy and procedural compliance. Prepare reports for management detailing audit result and make training recommendations to bridge performance gaps identified, as well as facilitate change controls for prevention of future occurrences. Formulate and implement strategies and processes to increase efficiencies, improve customer service, and achieve department goals. Assist coach team through day-to-day operations, projects, and special assignments. Coordinate team scheduling and coverage with other team leads to ensure uninterrupted coverage and timely customer support. Identify and resolve errors. Provide consistent, outstanding customer service for both internal and external customers. Research data for management reports, audits, SOX Controls, and projects as assigned. Stay up to date on applicable laws/regulations; ensure compliance with laws/regulations as well as Company policies and procedures. Train/cross-train new and existing employees with goal of creating interchangeable and highly skilled workforce; keep skills/knowledge up to date in all areas including deposit services, item processing. Process transactions/documentation accurately and timely; input data with high level of accuracy; research exceptions and report discrepancies; review data for missing information and proper authorizations. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Bachelors degree or equivalent experience preferred. 4 years of experience in office management field, banking or related experience preferred. Skills/Knowledge: Thorough knowledge of banking rules and regulations pertaining to deposit accounts and expanded knowledge of NACHA rules preferred and Regulation E. Proven skill in identifying, analyzing, and providing resolution to problems. Ability to collaborate with and direct others to achieve goals and provide superior service. Quality communication skills, both written and verbal; comfortable communicating with customers, co-workers, and management. Excellent organizational skills: ability to map/follow workflows, assess needs, prioritize tasks accordingly, and meet strict deadlines. Proficient in Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. We provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $21.00 - $27.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1

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