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Job Description Overview Campaign For Working Families Campaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities: • Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources., • Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities., • Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families., • Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful., • Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values. Position Summary The Senior Tax Analyst serves as the senior technical resource and designated quality reviewer at an assigned CWF tax site. The Analyst independently reviews completed federal, state, and local tax returns for accuracy, completeness, eligibility, required documentation, taxpayer interview consistency, and compliance with IRS VITA/TCE and CWF standards before taxpayer signature or transmission. The role researches tax questions within program scope, coaches Tax Associates, supports correction of errors, monitors recurring quality issues, assists with complex returns authorized by certification, and escalates out-of-scope or high-risk matters. The Senior Tax Analyst works closely with the Drop-Off Manager to ensure assigned drop-off returns receive timely, independent quality review but does not own the overall drop-off inventory unless formally reassigned by tax operations leadership. Role and Responsibilities Return Quality Review • Complete an independent quality review of every assigned return using the required quality-review method, source documents, completed intake form, taxpayer interview, tax software diagnostics, and applicable reference materials., • Verify taxpayer and dependent identity information, filing status, income, adjustments, deductions, credits, health-coverage items, banking information, direct-deposit details, state and local returns, consent forms, and required elections., • Confirm that all intake questions are answered, unclear responses are resolved through taxpayer discussion, supporting documents are reconciled, and required notes or explanations are documented., • Ensure returns remain within the preparer's and reviewer's certification level, CWF service scope, IRS VITA/TCE scope, and applicable federal, state, and local rules., • Return incomplete or inaccurate work to the preparer with clear correction instructions and verify corrections before approval., • Never approve, sign, release, or advance a return that has unresolved discrepancies, missing information, incomplete interviews, unsupported positions, or out-of-scope issues. Tax Research and Technical Support • Use current IRS publications, volunteer resource guides, CWF guidance, approved tax-software resources, and authorized escalation channels to resolve tax questions., • Provide accurate, timely technical guidance to Tax Associates while requiring preparers to remain responsible for their work and develop their knowledge., • Prepare complex returns only when assigned, appropriately certified, and permitted within program scope., • Recognize issues requiring referral to tax leadership, a Low-Income Taxpayer Clinic, a paid preparer, legal counsel, or another qualified resource., • Remain current on tax-law updates, software changes, state and local requirements, CWF procedures, and quality alerts throughout the season. Coaching and Quality Improvement • Explain errors and corrections in a respectful, specific, educational manner that strengthens preparer accuracy and independence., • Track or communicate recurring errors, documentation concerns, training gaps, rejected-return trends, and procedural weaknesses to the Tax Site Coordinator., • Support refresher training, practice scenarios, peer coaching, and remediation activities assigned by tax leadership., • Help maintain consistent technical standards among quality reviewers and preparers across shifts and sites., • Model careful interviewing, documentation, professional judgment, taxpayer communication, and confidentiality. Drop-off Quality-Review Support • Prioritize quality review of drop-off returns according to assignments, aging reports, taxpayer commitments, filing deadlines, and direction from the Drop-Off Manager or site leadership., • Communicate correction needs, missing information, out-of-scope issues, or unresolved technical questions to the preparer and Drop-Off Manager promptly., • Update required return-status records after review and avoid retaining taxpayer documents outside approved workflow or secured locations., • Support timely completion without approving a return that has unresolved discrepancies, missing interviews, incomplete documentation, or unsupported positions. Client Service, Compliance, and Site Support • Explain material return results, corrections, limitations, and next steps clearly without providing legal advice or guaranteeing an outcome., • Confirm required taxpayer review, signatures, copies, banking verification, and follow-up instructions occur before the return proceeds., • Follow IRS Volunteer Standards of Conduct, Quality Site Requirements, privacy rules, security procedures, and CWF policies at all times., • Immediately report suspected identity theft, fraud, coercion, unauthorized access, data exposure, misconduct, or other material risk., • Assist with site opening, workflow, client routing, technology troubleshooting, return-status follow-up, and closeout as directed., • Perform related seasonal tax duties assigned by the Tax Site Coordinator or tax operations leadership. Competencies, Knowledge, Skills and Abilities Advanced Tax Knowledge • Applies federal, state, and local tax rules accurately within VITA/TCE scope and recognizes issues requiring escalation., • Uses authoritative resources and current guidance rather than assumptions. Accuracy and Analytical Judgment • Reviews each return systematically, identifies discrepancies, documents conclusions, and refuses approval until material issues are resolved., • Manages detailed work effectively under seasonal deadlines without sacrificing quality. Coaching and Communication • Explains technical issues in clear language to preparers and taxpayers., • Provides respectful, actionable feedback and supports a learning-focused team environment. Integrity and Confidentiality • Maintains independence in quality review, protects taxpayer information, and follows ethical and security requirements., • Escalates fraud, identity, scope, safety, and compliance concerns promptly. Technology and Organization • Uses tax software, electronic records, scanners, email, tracking tools, and reference systems efficiently., • Maintains organized work queues and reliable follow-up for incomplete or corrected returns. Qualifications (Education and Experience) Education • High school diploma or equivalent required., • Associate or bachelor's degree in accounting, finance, business, or a related field preferred. Experience and Credentials • At least two tax seasons of successful VITA/TCE or comparable individual income-tax preparation experience strongly preferred., • Demonstrated experience quality-reviewing federal and state individual income-tax returns preferred., • Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Advanced, and all state, local, specialty, or quality-review certifications required by CWF., • Strong knowledge of Form 1040 preparation, refundable credits, filing status, dependency, income documents, deductions, banking information, and state or local return requirements within assigned scope., • Strong attention to detail, tax research ability, professional judgment, customer service, and written and verbal communication skills., • Proficiency with tax preparation software, computers, email, Microsoft Office, and electronic document tools., • Bilingual or multilingual ability is valued based on community and site needs. Supervisory Responsibilities Does not normally exercise formal personnel supervision. Provides functional guidance, technical coaching, work review, and correction instructions to Tax Associates, interns, and volunteers. May act as site lead only when formally designated by tax operations leadership. Other Specialties, Certifications, Physical Requirements, and Work Conditions • This is a temporary, seasonal position. Work dates, weekly hours, assigned location, and continuation of employment depend on tax-season needs, funding, site schedules, performance, and client demand., • Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launch, peak filing periods, deadlines, and closeout., • The position may operate at CWF offices, tax sites, partner facilities, community locations, or in an approved virtual setting and may be reassigned based on operational need., • The position routinely uses computers, phones, tax software, appointment and data systems, scanners, printers, and other office equipment., • The position requires prolonged sitting or standing, frequent interaction with the public, movement throughout the tax site, and the ability to lift or move materials weighing up to 10 pounds., • The employee must maintain taxpayer confidentiality, safeguard personally identifiable information, follow CWF and IRS security requirements, and immediately report suspected privacy or security incidents., • Employment is contingent upon completing required onboarding, training, background or screening requirements, and IRS certifications established for the assignment.

Job Description The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services. Position Responsibilities may include: Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers. Target and sign-up Dealers within assigned territory. Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts. Maintain and improve sales revenue and gross margin. • Maintain an accurate call history within the CRM system., • Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory, • As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis., • Be the channel expert on the features, benefits, product performance, and design guidelines for products sold., • Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc., • Periodically reach out to customers to determine satisfaction with the organization, products and services, • Monitor competitive activity and trends within territory., • Expand knowledge base of the company’s products and features., • Understand and follow work instructions, operating procedures and company policies., • Perform additional projects/duties to support ongoing business needs. Nature & Scope: • Ensures work is aligned with the Director’s expectations, goals, and vision, • Accountable for implementation of policies, processes, and procedures for short-term results, • Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director, • Works on difficult to moderately complex issues and projects, • Provides guidance and training to subordinates, • Has authority to hire, recommend pay, establish performance and recommend for termination, • Level of signing authority established by company policy/guidelines Knowledge & Skills: • Proficient sales ability with the ability to build and action a robust sales plan, • Excellent communication and presentation skills; both verbal and written, • Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc., • Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan, • Strong organizational and multi-tasking and time management skills, • Ability to focus and high level of attention to detail, • Ability to read and interpret construction documents and drawings/plans, • Knowledge of HVAC products, services, customers and market trends, • Demonstrates discernment and sound judgment, • Self-motivated with the ability to work autonomously with minimal supervision, • Ability to apply good judgement, strong work ethics and integrity on the job. Experience: • Minimum 5 years of sales experience preferably within the HVAC industry Education/Certification: • High School Diploma or GED equivalent, • College degree preferred People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: • Area Sales Manager Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

Job Description Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: • Generous Paid Time Off, • Comprehensive Medical/Dental/Vision Benefit Packages, • Earned Wage Access/On-Demand Pay, • Paid On-the-Job Training, • Tuition Reimbursement, • Career Advancement Opportunities and Growth, • Flexible Schedules, • Retirement Savings Plan Join us and be a part of something bigger. Apply today. Responsibilities Elwyn seeks an HR Ops Coordinator to maintain frontline custodial responsibility for creating and maintaining employee files within Elwyn’s Central Human Resources records. This role is responsible for fulfilling requests from service areas and support departments for employee records during audits and licensure reviews while maintaining the highest standards of confidentiality. This position offers hybrid work opportunities, with the primary work location at the nearest Elwyn corporate office and remote work flexibility at the discretion of the HR Operations Manager. DUTIES AND RESPONSIBILITIES: • Record Management: Creates and maintains electronic personnel records for both current and former Elwyn employees., • Documentation Standards: Prepares, verifies, and organizes employee documentation for electronic filing according to Human Resources guidelines, procedures, and applicable laws or regulations., • Collaboration: Works closely with the Onboarding Team to ensure the timely collection and storage of all new hire documentation., • System Integration: Extracts employee documents from the HRIS for import and cataloging into the HR Document Management System., • Auditing: Performs periodic audits of files and contents to ensure accuracy and adherence to regulatory requirements and company policies., • Compliance Support: Prepares and shares requested electronic documents for program and service area audits., • Confidentiality: Handles sensitive information and requests in strict accordance with standard operating procedures, the code of conduct, and federal/state regulations, including HIPAA., • Tracking & Reporting: Maintains comprehensive lists and charts regarding file contents, retention requirements, and program-specific file needs., • Unemployment Claims Management: Handles, oversees, and responds to unemployment claims from various locations within the organization, ensuring timely and accurate documentation is provided to state agencies and internal stakeholders., • Departmental Support: Assists Human Resources staff and cross-functional supervisors with organizing, reviewing, and retrieving employee records for regulatory and compliance audits., • Credentialing: Supports the credentialing and re-credentialing process by auditing and maintaining current data in the HRIS, including licensures, education levels, driver's license information, and bi-annual physicals., • Administrative Operations: Manages mail collection, scanning, and digital distribution to remote HR staff via email, SharePoint, and other applicable systems and software., • Service Requests: Completes Verifications of Employment (VOE), Public Service Loan Forgiveness (PSLF) forms, and HR service tickets timely, adhering to established Service Level Agreements (SLA)., • Team Assistance: Provides backup support to the HR Services Team and other HR staff as needed., • General: Performs other duties as assigned. EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:, • Education: High school diploma or GED., • Experience:, • Two years’ experience in an office environment with filing responsibilities., • Experience creating and maintaining large filing systems is preferred., • Responsibility for the creation and ongoing maintenance of employee records is highly preferred., • Confidentiality:, • Must demonstrate an unwavering ability to handle highly confidential materials in accordance with organizational policy and applicable laws, including HIPAA., • Knowledge of federal and state regulations related to the implementation, maintenance, and retention of employee records is preferred., • Technical Proficiencies:, • Required knowledge of employee file storage inventory, best practices, and methodologies., • Required experience using record scanning systems and software., • Proficiency with Microsoft Windows and Microsoft Office, specifically Word, Excel, and Outlook., • Experience with UKG Pro or other Human Resources Information System (HRIS) software., • Experience with ticketing systems such as Zendesk or ServiceNow is preferred., • Core Competencies:, • Excellent customer interaction and communication skills., • Demonstrated strong attention to detail and a high-level ability to organize tasks and files., • Proven ability to work independently within a dynamic environment., • Ability to effectively prioritize and manage workloads in a high-volume environment., • Ability to work effectively in a team-based setting.

Job Description:\n\nOverview Campaign For Working Families\nCampaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities:\n\n \n Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources.\n Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities.\n Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families.\n Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful.\n Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values.\n \n\nPosition Summary\nThe Seasonal Resource Specialist expands access to CWF's family-stability and economic-mobility services by rotating among assigned tax sites and engaging tax filers while they receive tax preparation services. The Specialist screens clients for potential public-benefit eligibility; assists with applications and enrollment for available benefits, including Pennsylvania's Property Tax/Rent Rebate Program (PACE); explains CWF's family-stability, financial capability, asset-building, matched-savings, public-benefits, and related services; completes warm referrals; documents services and outcomes; and follows up on incomplete applications. The role reports to the Director or Manager of Family Stability and works closely with tax-site leadership without interrupting required tax preparation, quality review, confidentiality, or client-flow procedures. The Specialist must obtain IRS Basic tax certification to understand the tax-site environment and support informed client engagement but prepares returns only when separately assigned and authorized.\n\nRole and Responsibilities\nTax-Site Outreach and Client Engagement\n\n \n Travel among assigned CWF tax sites according to the approved seasonal deployment schedule and adjust coverage based on client volume, program priorities, staffing, and direction from Family Stability leadership.\n Coordinate daily arrival, workspace, outreach timing, client routing, and service expectations with the Tax Site Coordinator or designated site leader.\n Engage tax filers respectfully in waiting areas, intake transitions, post-preparation activities, scheduled appointments, or other approved points without delaying tax service or compromising privacy.\n Provide brief, accurate explanations of available benefits and CWF services, determine whether the client wants additional assistance, and obtain appropriate consent before collecting information.\n Use approved outreach materials, scripts, eligibility tools, referral forms, and enrollment platforms and maintain a professional, visible, approachable presence at each site.\n Support language access, disability access, cultural responsiveness, dignity, and equitable participation for diverse individuals and families.\n \n\nPublic-Benefit Screening and Enrollment\n\n \n Conduct preliminary screening for public benefits using current eligibility guidelines, approved tools, and information provided by the client.\n Assist eligible or potentially eligible clients with applications, renewals, document collection, account creation, consent, submission, and status follow-up for approved benefit programs.\n Explain eligibility factors, required documentation, application steps, deadlines, verification requests, and next actions in clear language while avoiding guarantees of eligibility or approval.\n Review applications for completeness and visible inconsistencies before submission and help clients address missing information through approved procedures.\n Refer complex eligibility, immigration, legal, tax, appeal, overpayment, fraud, or case-resolution issues to Family Stability leadership or another qualified resource.\n Remain current on benefit rules, income limits, household definitions, documentation requirements, deadlines, program changes, and referral resources relevant to assigned communities.\n \n\nPACE and Property Tax/Rent Rebate Assistance\n\n \n Educate potentially eligible tax filers about Pennsylvania's Property Tax/Rent Rebate Program and CWF's available PACE application assistance.\n Screen for potential eligibility using current age, disability, widow or widower, residency, income, property-tax, rent, and other program criteria established by the Commonwealth and CWF.\n Assist clients in gathering required income, identification, property-tax, rent, landlord, rebate, and supporting documentation and completing approved application steps.\n Coordinate with tax preparers when tax-return information may support the benefit application while maintaining role boundaries, taxpayer consent, and secure information handling.\n Track incomplete applications, missing documents, client contact attempts, submissions, approvals, denials, and unresolved matters according to program requirements.\n Escalate unusual eligibility questions, conflicting documentation, deadline concerns, appeals, suspected misrepresentation, or cases outside the Specialist's authority.\n \n\nCWF Services, Warm Referrals, and Client Follow-Up\n\n \n Inform clients about relevant CWF services, which may include Family Stability, public-benefit access, financial education, financial coaching, asset building, matched savings, workforce opportunities, tax controversy assistance, and partner resources.\n Match referrals to the client's stated needs and explain the purpose, basic eligibility, expected process, required next step, and appropriate contact information.\n Complete warm handoffs to CWF staff or trusted partners whenever practical rather than providing only general information.\n Schedule appointments, submit referral forms, document client consent, and conduct timely follow-up on incomplete or pending services as assigned.\n Avoid representing that enrollment, funding, assistance, placement, savings incentives, legal outcomes, or other services are guaranteed.\n Identify urgent concerns involving housing instability, utility shutoff, food insecurity, safety, or other immediate hardship and follow CWF escalation and referral procedures.\n \n\nDocumentation, Data, and Performance\n\n \n Enter complete, accurate, and timely screening, application, referral, consent, follow-up, and outcome information in approved CWF or partner systems.\n Maintain daily records of sites visited, clients engaged, screenings completed, applications started or submitted, PACE activity, referrals, follow-up needs, and service outcomes.\n Protect client information by collecting only what is required, using approved systems, securing documents, and avoiding sensitive discussions in public areas.\n Reconcile open applications and referrals regularly and notify Family Stability leadership of aging items, missing documentation, unreachable clients, system barriers, or approaching deadlines.\n Submit required productivity, outcome, narrative, and incident reports by established deadlines and correct documentation errors promptly.\n Use client feedback, referral patterns, site results, and application outcomes to recommend outreach, workflow, training, or service improvements.\n \n\nTax-Site Coordination and IRS Certification\n\n \n Complete and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Basic tax-law, and other training or certification required by CWF before or during site assignment.\n Use tax knowledge to understand the client-service environment, identify appropriate engagement points, communicate effectively with tax personnel, and recognize possible benefit connections.\n Do not provide tax advice, interpret a tax return, modify taxpayer information, or prepare or quality-review returns unless separately authorized, certified, and assigned to that function.\n Follow Tax Site Coordinator direction concerning client flow, work areas, safety, opening and closing, technology, host-site rules, and incident response while remaining accountable to Family Stability leadership for program work.\n Coordinate with Intake Specialists, Tax Associates, Senior Tax Analysts, Drop-Off Managers, interns, volunteers, and call-center staff to support accurate referrals and avoid duplication.\n Participate in required tax-season meetings, training, coaching, program updates, observations, and closeout activities.\n \n\nCompliance, Confidentiality, and Professional Conduct\n\n \n Follow CWF policies, IRS Volunteer Standards of Conduct, program requirements, informed-consent procedures, privacy rules, data-security standards, and partner agreements.\n Obtain client permission before accessing, using, or sharing tax, benefit, financial, household, health, or other personal information for an additional service.\n Use only authorized accounts, devices, systems, storage locations, and communication methods and never share passwords or system credentials.\n Immediately report suspected fraud, identity theft, coercion, unauthorized access, data exposure, discrimination, harassment, threats, injuries, or other material incidents.\n Maintain appropriate professional boundaries and provide factual information without legal advice, tax advice beyond authorization, eligibility guarantees, or personal financial recommendations.\n Perform related seasonal Family Stability and client-resource duties assigned by the Director or Manager of Family Stability.\n \n\nCompetencies, Knowledge, Skills and Abilities\nPublic-Benefit Knowledge\n\n \n Understands common federal, state, and local public benefits, eligibility factors, documentation, application processes, renewal requirements, and referral resources.\n Uses current guidance and approved screening tools and recognizes when a matter requires escalation.\n \n\nClient Engagement and Service\n\n \n Approaches clients respectfully, listens carefully, explains complex processes in plain language, and motivates appropriate next steps without pressure.\n Provides trauma-informed, family-centered, culturally responsive service with patience, empathy, and professional boundaries.\n \n\nOrganization and Follow-Through\n\n \n Manages multiple sites, applications, referrals, deadlines, documents, and follow-up commitments reliably.\n Maintains accurate records and closes the loop on incomplete or pending services.\n Communication and Collaboration\n \n Communicates clearly with clients, Family Stability staff, tax-site personnel, government agencies, and community partners.\n Coordinates work across departments while respecting operational authority, confidentiality, and role boundaries.\n Technology and Data\n \n Uses benefit portals, case-management systems, spreadsheets, email, scanners, virtual tools, and tax-site technology effectively.\n Produces accurate service and outcome data and identifies discrepancies promptly.\n Integrity, Equity, and Judgment\n \n Protects sensitive information, obtains informed consent, applies eligibility guidance consistently, and avoids promises or unauthorized advice.\n Recognizes urgent needs, compliance risks, or matters outside scope and escalates them promptly.\n \n Qualifications (Education and Experience)Education\n \n High school diploma or equivalent required.\n Associate or bachelor's degree, college coursework, or relevant training in social services, human services, public administration, social work, financial counseling, community health, or a related field preferred.\n Experience and Credentials\n \n At least one year of experience in public benefits, benefits navigation, case management, social services, community outreach, tax-site services, financial capability, or comparable client-facing work preferred.\n Working knowledge of public-benefit eligibility, application procedures, required documentation, and community resources required.\n Experience assisting with PACE, the Pennsylvania Property Tax/Rent Rebate Program, or similar benefit programs strongly preferred for Pennsylvania assignments.\n Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Basic tax certification, and other certifications required by CWF.\n Strong client-service, interviewing, documentation, organization, follow-up, problem-solving, and verbal and written communication skills.\n Ability to travel reliably among assigned tax sites and work independently while remaining connected to Family Stability leadership.\n Proficiency with computers, email, Microsoft Office, data-entry systems, web-based benefit portals, scanners, and virtual communication tools.\n Bilingual or multilingual ability is strongly valued based on the communities served.\n \n Supervisory ResponsibilitiesThis position has no formal supervisory responsibility. The Seasonal Resource Specialist may provide approved process guidance to interns or volunteers supporting outreach and benefit enrollment when directed by Family Stability leadership.\n Other Specialties, Certifications, Physical Requirements, and Work Conditions\n \n This is a temporary, seasonal position. Work dates, weekly hours, site assignments, and continuation of employment depend on tax-season needs, funding, performance, program schedules, and client demand.\n Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launches, peak filing periods, benefit deadlines, and closeout.\n Frequent local travel among CWF tax sites, partner facilities, community locations, and offices is an essential function. The employee must maintain reliable transportation or another dependable means of reaching assigned locations.\n The position routinely uses computers, phones, web-based benefit portals, case-management and tax-site systems, scanners, printers, and other office equipment.\n The work requires prolonged sitting or standing, frequent public interaction, movement throughout tax sites, and the ability to lift or move outreach materials weighing up to 10 pounds.\n The employee must safeguard personally identifiable, financial, household, health, tax, and benefit information and immediately report suspected privac

Job Description POSITION SUMMARY The overriding goal of this position is to support the CEO’s goals in safety, culture, communication, production, and profit. The Maintenance Mechanic II ensures the safe, reliable, and efficient operation of a large warehouse/repack facility by performing skilled maintenance and repair work across multiple trades, including HVAC, plumbing, electrical, and mechanical. This position inspects, troubleshoots, and repairs facility and production equipment (with on-site training provided for repack machinery), reads and interprets schematics and technical documents, and uses appropriate hand tools and PPE while following all safety, food safety, and company standards. The role requires a skilled, coachable mechanic with a strong multi-trade background in large warehouse/repack environments, the ability to understand and follow oral and written instructions, a solid understanding of occupational hazards and safety precautions, and the ability to step into a team leader role when situations require. English fluency is required; bilingual fluency in Spanish is highly desirable to support effective communication with a diverse workforce. KEY RESPONSIBILITIES Equipment Maintenance & Repair • Perform maintenance and repair on machinery and mechanical equipment, including, but not limited to, conveyors, motors, pumps, compressors, fans, valves, refrigeration units, auxiliary diesel generators, and related equipment., • Inspect, diagnose, and troubleshoot malfunctioning equipment; determine root cause and implement safe, effective corrective actions., • Learn and perform maintenance and repair on repack machines and related production equipment through on-the-job training and vendor/technical resources. Multi-Trade Tasks (HVAC, Plumbing, Electrical, Mechanical) • Perform routine HVAC, plumbing, electrical, and mechanical tasks within skill level (e.g., filter and belt changes, basic control checks, minor leak repairs, simple electrical component replacement, and troubleshooting)., • Apply basic knowledge of all four trade categories while remaining open and coachable to additional training and upskilling as needed., • Read and interpret schematics, wiring diagrams, P&IDs, blueprints, and manuals to plan and execute work safely and efficiently. Safety, Food Safety & Compliance • Follow all company safety policies, lockout/tagout (LOTO) procedures, and PPE requirements; understand and apply basic occupational hazards and safety precautions (e.g., eye protection while grinding, proper lifting, guarding)., • Support facility food safety and sanitation programs by maintaining clean, organized work areas and properly handling tools, parts, and materials in production and cold storage spaces., • Promptly report unsafe conditions, near misses, and equipment issues to Maintenance leadership and participate in corrective actions. Documentation, Systems & Communication • Accurately complete work orders, preventive maintenance (PM) records, parts usage logs, and other documentation in the systems used by the company (e.g., CMMS, shared documents)., • Communicate clearly with the Facility & Maintenance Manager, supervisors, and operations teams regarding work status, equipment condition, and potential impact on production or safety., • utilize computerized controls and diagnostic tools as required to support maintenance, troubleshooting, and system monitoring. Team Leadership & Collaboration • Provide informal guidance and support to other mechanics and workers; act as a team leader during projects, breakdowns, or special assignments when directed., • Collaborate closely with warehouse, production, quality, and other departments to prioritize work, minimize downtime, and support production and shipping schedules., • Model company Core Values in daily work, contributing to a positive, respectful, and problem-solving culture in Maintenance and across the facility. GOALS & KPI’s • Safety – Maintain a record of 0 recordable safety incidents and achieve 100% compliance with PPE, lockout/tagout, and maintenance safety procedures while consistently identifying and addressing unsafe conditions., • Communication – Provide clear, timely updates on work orders, equipment condition, and downtime risks to Maintenance leadership and operations so that no avoidable disruptions occur due to lack of information from maintenance., • Culture – Demonstrate the company’s Core Values by working respectfully with others, supporting training and mentoring of less experienced team members, and reinforcing a strong safety and food-safety culture in the facility., • Production – Complete preventive maintenance and corrective repairs on schedule and with high quality so that key equipment meets targeted uptime and production lines achieve 100% of planned throughput without maintenance related delays., • Profit – Use parts, labor, and contractor resources efficiently, reducing repeat breakdowns and unplanned downtime, and contributing to year-over-year improvement in maintenance cost per case handled. EXPERIENCE & EDUCATION • High school diploma or GED, or equivalent work experience., • Minimum of 3 years of maintenance experience in a large warehouse, repack, manufacturing, food/produce, or similar industrial environment., • Demonstrated hands-on experience with mechanical systems and basic working knowledge in HVAC, plumbing, and electrical trades., • Ability to read and interpret schematics, wiring diagrams, and technical manuals, and to understand and follow oral and written instructions in English. Preferred Experience • 4 or more years of related maintenance experience, or an equivalent combination of education and maintenance/repack experience., • Experience in fresh produce, cold storage, or food processing facilities., • Prior experience acting as a lead or informal team leader on maintenance tasks or projects., • Bilingual English/Spanish fluency.

Job Description:\n\n Overview Campaign For Working Families\n Campaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities:\n \n Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources.\n Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities.\n Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families.\n Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful.\n Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values.\n \n Position Summary\n The Drop-Off Manager is responsible for handling and ensuring the timely completion of all drop-off tax returns assigned to one or more CWF tax sites. The Manager controls the drop-off inventory from initial receipt through secure document return; confirms complete intake, consent, and document inventory; assigns returns to appropriately certified Tax Associates and Senior Tax Analysts; monitors preparation, taxpayer interview, missing-information follow-up, quality review, correction, signature, and delivery; maintains accurate status records; and escalates aging, complex, rejected, or unresolved returns. The role protects taxpayer documents and information, coordinates workload across assigned sites, communicates realistic completion expectations, and ensures no return is transmitted or represented as complete before every required CWF and IRS VITA/TCE step has been satisfied.\n Role and ResponsibilitiesDrop-Off Program Ownership and Completion\n \n Maintain responsibility for the full inventory and completion status of all drop-off returns assigned to the designated tax site or sites.\n Manage each return through receipt, intake validation, document inventory, assignment, taxpayer interview, preparation, missing-information resolution, independent quality review, correction, taxpayer approval and signatures, transmission readiness, document return, and closeout.\n Establish daily priorities based on intake date, filing deadline, taxpayer commitment, return complexity, document completeness, staff certification, and operational risk.\n Review the open-return inventory at the beginning and end of each shift and take action on returns that are idle, aging, approaching deadlines, or awaiting unresolved follow-up.\n Ensure no drop-off return is lost, overlooked, duplicated, prematurely closed, transmitted without authorization, or left unresolved without documented escalation.\n Coordinate completion across more than one tax site when assigned and maintain clear site-specific ownership, location, and status records.\n Intake Validation and Secure Document Control\n \n Confirm each drop-off package contains a complete IRS intake and interview form, required CWF forms and consents, accurate taxpayer contact information, legible source documents, identification documentation, and an itemized document inventory.\n Identify incomplete intake, missing signatures, inconsistent information, absent documents, or visible scope concerns before assigning the return for preparation.\n Ensure each package is labeled and stored using approved identifiers and secure physical or electronic controls without exposing taxpayer information.\n Maintain chain-of-custody records whenever documents or return responsibility move among intake staff, preparers, reviewers, sites, secured storage, or the taxpayer.\n Verify taxpayer identity and authorization before releasing source documents, completed returns, copies, or information.\n Immediately report missing documents, damaged records, unauthorized access, misdirected information, or suspected data exposure.\n Assignment and Workflow Management\n \n Assign returns only to Tax Associates whose current IRS certification, state or local certification, CWF approval, and system access match the return's expected scope.\n Balance assignments based on preparer and reviewer capacity, complexity, aging, deadlines, language needs, work location, and performance history.\n Maintain an accurate status for every return, including awaiting intake correction, ready for assignment, in preparation, awaiting taxpayer interview, awaiting documents, in quality review, returned for correction, awaiting signature, ready for delivery, completed, referred, or closed incomplete.\n Coordinate with Tax Site Coordinators to secure adequate preparer and quality-review coverage and raise capacity concerns before backlogs become unmanageable.\n Reassign returns promptly when personnel are absent, an assignment exceeds certification, progress stalls, or completion is otherwise at risk.\n Prevent staff from removing taxpayer documents, using unapproved communication tools, or retaining work outside approved secured locations and systems.\n Taxpayer Interview and Follow-Up\n \n Ensure the required taxpayer interview is completed by an appropriately certified individual and that unclear intake responses or conflicting documents are resolved directly with the taxpayer.\n Contact taxpayers through approved methods regarding missing information, questions, estimated completion, signature appointments, document pickup, rejected-return follow-up, or referrals.\n Maintain dated notes of contact attempts, information received, commitments, unresolved questions, and next actions without placing unnecessary sensitive information in logs.\n Provide realistic completion expectations and avoid promising refund amounts, acceptance, processing dates, or outcomes.\n Escalate repeated contact failures, approaching filing deadlines, taxpayer complaints, language or accessibility barriers, and returns that cannot be completed within program scope.\n Close incomplete or abandoned files only with appropriate approval and documentation under CWF procedures.\n Quality Review, Corrections, and Finalization\n \n Ensure every prepared drop-off return receives an independent quality review by an authorized Senior Tax Analyst or other designated reviewer before taxpayer signature or transmission.\n Track reviewer findings, return corrections to the assigned preparer, monitor correction completion, and confirm final approval is documented.\n Verify completion of required consents, taxpayer review, identity checks, banking confirmation, signatures, copies, and document-return steps before closing the file.\n Monitor rejected, held, or validation-failed returns assigned for follow-up and ensure corrections or taxpayer communications occur within established timelines.\n Ensure out-of-scope, unsupported, or unresolved returns are referred appropriately and are not forced through the preparation process to meet production goals.\n Coordinate with tax leadership regarding amended returns, extensions, identity-theft issues, casualty matters, complex schedules, or other special cases within approved service models.\n Reporting, Backlog Control, and Escalation\n \n Prepare accurate daily or scheduled reports showing returns received, completed, aging, awaiting documents, awaiting taxpayer contact, in preparation, in quality review, awaiting signature, rejected, referred, or otherwise unresolved.\n Communicate backlog size, completion forecasts, staffing needs, quality trends, taxpayer concerns, security risks, and deadline exposure to the Tax Site Coordinator and tax operations leadership.\n Escalate returns that exceed established aging thresholds, remain inactive, lack qualified staff, involve repeated errors, present scope concerns, or may miss a filing deadline.\n Develop and execute approved backlog-reduction plans, including workload redistribution, added review coverage, scheduled taxpayer contact, or transfer among sites.\n Reconcile tracking records with physical and electronic files routinely and immediately investigate any discrepancy.\n Complete end-of-season reconciliation showing the final disposition of every drop-off return and confirm all taxpayer documents are returned, secured, or handled according to policy.\n Leadership, Compliance, and Site Collaboration\n \n Provide day-to-day workflow direction to staff, interns, and volunteers assigned to drop-off intake, preparation, review, follow-up, or document return.\n Enforce IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review procedures, Quality Site Requirements, certification boundaries, CWF policies, and privacy safeguards.\n Coach assigned personnel on status documentation, secure handling, taxpayer communication, timely handoffs, and completion expectations.\n Partner with Tax Site Coordinators, Senior Tax Analysts, Intake Specialists, Tax Associates, and tax operations leadership to resolve barriers without weakening quality requirements.\n Immediately report suspected fraud, identity theft, coercion, unauthorized access, data exposure, misconduct, threats, injuries, or other material incidents.\n Participate in required training, meetings, performance feedback, site reviews, and closeout activities and perform related duties assigned by tax operations leadership.\n \n Competencies, Knowledge, Skills and AbilitiesWorkload and Completion Management\n \n Maintains complete visibility into a multi-step return inventory and drives timely action from receipt through final disposition.\n Prioritizes aging, deadlines, complexity, staffing capacity, taxpayer commitments, and operational risk.\n Organization and Document Control\n \n Keeps precise status, assignment, contact, chain-of-custody, and completion records.\n Protects physical and electronic information and promptly reconciles discrepancies.\n Tax-Site and Quality Knowledge\n \n Understands VITA/TCE workflow, certification scope, required interviews, independent quality review, signatures, transmission readiness, and rejected-return follow-up.\n Recognizes out-of-scope, high-risk, incomplete, or unsupported returns and escalates appropriately.\n Leadership and Communication\n \n Assigns work clearly, follows up consistently, coordinates across sites, and communicates backlogs or risks early.\n Provides respectful direction to staff and clear, realistic information to taxpayers.\n Integrity, Judgment, and Client Focus\n \n Maintains confidentiality, resists pressure to bypass required steps, and protects taxpayer documents and interests.\n Provides equitable, dignified service and makes timely decisions during high-volume periods.\n Technology and Data\n \n Uses tax software, spreadsheets, appointment and tracking systems, scanners, email, and reporting tools effectively.\n Produces accurate inventory and aging reports that support operational decisions.\n \n \n Qualifications (Education and Experience)Education\n \n High school diploma or equivalent required.\n Associate or bachelor's degree in accounting, finance, business, operations, public administration, or a related field preferred.\n Experience and Credentials\n \n At least two tax seasons of VITA/TCE, individual income-tax preparation, quality review, drop-off processing, or comparable tax operations experience strongly preferred.\n Experience coordinating work queues, case inventories, document control, multi-step client services, or deadline-driven operations required.\n Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Advanced, and other state, local, specialty, or managerial certifications required by CWF.\n Demonstrated ability to track a high volume of open items, assign work, follow up consistently, resolve bottlenecks, and meet filing deadlines.\n Strong attention to detail, written documentation, customer service, problem-solving, de-escalation, and communication skills.\n Proficiency with tax software, spreadsheets, email, scanners, electronic document systems, and tracking or reporting tools.\n Bilingual or multilingual ability is valued based on community and site needs.\n \n Supervisory Responsibilities\n Provides daily functional direction to Intake Specialists, Tax Associates, interns, volunteers, Senior Tax Analysts, and other personnel assigned to drop-off workflow. Formal personnel supervision and employment decisions remain with the Tax Site Coordinator, tax operations leadership, and Human Resources.\n Other Specialties, Certifications, Physical Requirements, and Work Conditions\n \n \n This is a temporary, seasonal position. Work dates, weekly hours, assigned location, and continuation of employment depend on tax-season needs, funding, site schedules, performance, and client demand.\n Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launch, peak filing periods, deadlines, and closeout.\n The position may operate at CWF offices, tax sites, partner facilities, community locations, or in an approved virtual setting and may be reassigned based on operational need.\n The position routinely uses computers, phones, tax software, appointment and data systems, scanners, printers, and other office equipment.\n The position requires prolonged sitting or standing, frequent interaction with the public, movement throughout the tax site, and the ability to lift or move materials weighing up to 10 pounds.\n The employee must maintain taxpayer confidentiality, safeguard personally identifiable information, follow CWF and IRS security requirements, and immediately report suspected privacy or security incidents.\n Employment is contingent upon completing required onboarding, training, background or screening requirements, and IRS certifications established for the assignment.

Job Description Overview of Campaign for Working Families Campaign for Working Families, Inc. (CWF) champions the financial well-being and economic mobility of individuals and families through programs, advocacy, initiatives, and support systems that promote equitable opportunity and financial stability. CWF believes every individual and family deserves respect, dignity, and access to the tools and information needed to succeed. CWF advances positive change at the policy and grassroots levels through empathy, data-driven decision-making, and collective action. The following core values guide CWF's mission, goals, and service to individuals and families throughout its communities: • Equity and Inclusion: We believe all individuals and families, regardless of background, race, gender, or socioeconomic status, should have equitable opportunities and access to resources., • Family-Centered Approach: We prioritize policies and initiatives that support family well-being, stability, and growth, recognizing that strong families are the foundation of thriving communities., • Collaboration and Partnerships: We value collaboration with organizations, government agencies, businesses, educational institutions, and individuals who share our commitment to working families., • Data-Driven Decision-Making: We use evidence and data to guide policies, programs, and operational decisions, ensuring that our efforts are effective and impactful., • Respect and Dignity: We treat every individual with respect and dignity, recognize each person's inherent worth, and work to create systems that uphold these values. Position Summary The Tax Site Coordinator leads the daily operation of an assigned CWF tax site and is accountable for safe, compliant, efficient, and client-centered service delivery. The Coordinator organizes client flow from arrival through departure; assigns and supports Intake Specialists, Tax Associates, Senior Tax Analysts, interns, and volunteers; oversees appointments, walk-ins, drop-off returns, staffing coverage, equipment, supplies, records, opening, and closing; monitors production and wait times; resolves operational and client concerns; and escalates tax, personnel, technology, safety, privacy, or compliance issues. Philadelphia and New Jersey Tax Site Coordinators report to the Tax Operations Area Manager; New York Tax Site Coordinators report to the Director of Tax Operations - New York; Virtual Tax Site Coordinators report to the Tax Operations Area Manager - Virtual. The role ensures adherence to IRS Volunteer Income Tax Assistance/Tax Counseling for the Elderly requirements, CWF procedures, Quality Site Requirements, taxpayer confidentiality standards, and approved service goals throughout the tax season. Roles and Responsibilities Site Leadership and Daily Operations • Open, organize, and close the assigned site according to CWF checklists, posted schedules, host-site requirements, security procedures, and IRS Quality Site Requirements., • Direct daily workflow for appointments, walk-ins, intake, tax preparation, quality review, drop-off services, signatures, return transmission readiness, referrals, and client departure., • Confirm adequate staff coverage, assign workstations and functions, conduct opening huddles, communicate daily priorities, and adjust assignments based on volume, certification level, and service needs., • Monitor wait times, appointment status, unfinished returns, production, staff availability, and client flow; make timely adjustments to prevent avoidable delays or bottlenecks., • Maintain an orderly, professional, accessible, and welcoming environment for clients, staff, interns, volunteers, and partner representatives., • Complete required opening, operating, incident, production, and closing documentation accurately and timely.Staff, Intern, and Volunteer Coordination, • Provide day-to-day direction, coaching, support, and accountability to Senior Tax Analysts, Intake Specialists, Tax Associates, interns, volunteers, and other assigned seasonal personnel., • Verify that each person performs only the functions authorized by current training, IRS certification, CWF approval, and system access., • Monitor attendance, punctuality, professionalism, productivity, client service, teamwork, adherence to procedures, and appropriate use of work time., • Address routine performance or conduct issues promptly and document or escalate concerns to the Tax Operations Area Manager and Human Resources as required., • Support on-the-job learning without permitting unqualified personnel to prepare or quality-review returns independently., • Promote respectful communication, equitable service, collaboration, and a solution-oriented site culture.Client Processing and Service, • Ensure clients receive clear instructions regarding eligibility, required documents, consent forms, service options, estimated wait times, drop-off procedures, and next steps., • Monitor intake for completeness and confirm that clients are routed to appropriately certified preparers and quality reviewers., • Resolve escalated concerns professionally, document material complaints, and refer matters beyond the Coordinator's authority to tax leadership., • Ensure clients receive required copies, explanations, signatures, follow-up instructions, and referrals before leaving the site., • Support language access, disability access, privacy, dignity, and consistent service for diverse individuals and families.Drop-off Return Management, • Coordinate with the assigned Drop-Off Manager and maintain site-level awareness of drop-off volume, aging returns, unresolved barriers, staffing needs, and material compliance concerns., • Confirm complete intake, document inventory, contact information, consent, secure labeling, chain of custody, assignment, status tracking, taxpayer interview, quality review, signatures, and return delivery., • Maintain a current log of returns awaiting preparation, missing information, quality review, taxpayer contact, signature, correction, or other follow-up., • Protect documents in approved secured locations and ensure no return is transmitted or released before all required steps are complete., • Escalate aging, incomplete, complex, rejected, or unresolved drop-off returns within required timelines.Quality, Compliance, and Risk Management, • Enforce IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review requirements, Quality Site Requirements, scope-of-service rules, and CWF policies., • Confirm required reference materials, forms, signage, privacy controls, certification records, and escalation contacts are available at the site., • Prevent staff from working outside certification or program scope and refer complex or out-of-scope matters through approved channels., • Monitor quality-review completion, rejected-return follow-up, documentation gaps, recurring errors, and corrective actions., • Immediately report suspected fraud, identity theft, security incidents, threats, injuries, harassment, discrimination, serious complaints, or other material risks., • Support IRS, funder, partner, and internal site reviews; respond promptly to findings and implement required corrective action. Technology, Facilities, and Resources • Confirm workstations, internet access, tax software, printers, scanners, phones, appointment tools, security equipment, and supplies are operational before service begins., • Troubleshoot routine issues, use approved support channels, communicate outages, and implement authorized continuity procedures., • Maintain inventory and control of laptops, identification badges, keys, documents, supplies, and other assigned property., • Coordinate with host-site representatives regarding access, space, safety, cleanliness, building procedures, and operational concerns.Data, Communication, and Closeout, • Submit accurate daily production, staffing, attendance, client-flow, drop-off, incident, and operational reports by established deadlines., • Communicate site status, staffing gaps, client issues, technology problems, quality trends, supply needs, and material risks to the Tax Operations Area Manager., • Participate in required meetings, training, coaching, debriefs, and tax-season evaluations., • Complete end-of-season return follow-up, records handling, equipment and supply inventory, site restoration, documentation, and lessons-learned activities., • Perform related tax-site duties assigned by tax operations leadership. Competencies, Knowledge, Skills and Abilities Leadership and Accountability • Provides clear direction, organizes people and work, addresses concerns promptly, and follows through on commitments., • Maintains composure and sound judgment during high-volume, time-sensitive, or difficult situations.Tax-Site Operations, • Understands VITA/TCE workflow, certification boundaries, quality requirements, client processing, drop-off controls, and site closeout., • Balances service quality, production goals, staff capacity, and client experience.Communication and Client Service, • Communicates respectfully and clearly with clients, staff, interns, volunteers, partners, and leadership., • Listens carefully, de-escalates concerns, protects dignity, and provides practical next steps.Organization and Technology, • Maintains accurate logs, reports, schedules, records, equipment controls, and follow-up systems., • Uses tax software, appointment systems, spreadsheets, email, and virtual collaboration tools effectively.Integrity, Confidentiality, and Equity, • Protects taxpayer information, follows ethical requirements, and reports risks immediately., • Provides fair, culturally responsive, accessible service without discrimination. Qualifications (Education and Experience) Education • High school diploma or equivalent required., • Associate or bachelor's degree in accounting, business, public administration, social services, nonprofit management, or a related field preferred.Experience and Credentials, • At least two years of supervisory, site-coordination, tax-preparation, customer-service, or comparable high-volume operations experience preferred., • Prior VITA/TCE, community tax-site, tax preparation, or seasonal program leadership experience strongly preferred., • Ability to obtain and maintain IRS Volunteer Standards of Conduct, Intake/Interview and Quality Review, Advanced, Site Coordinator, and other certifications required by CWF., • Demonstrated ability to supervise diverse teams, manage competing priorities, solve problems, and meet deadlines., • Proficiency with computers, Microsoft Office, email, data systems, tax software, and virtual communication tools., • Bilingual or multilingual ability is valued based on community and site needs. Supervisory Responsibilities Provides daily functional supervision to Senior Tax Analysts, Intake Specialists, Tax Associates, interns, volunteers, and other personnel assigned to the site. Formal personnel actions remain subject to approval by tax operations leadership and Human Resources. Other Specialties, Certifications, Physical Requirements, and Work Conditions • This is a temporary, seasonal position. Work dates, weekly hours, assigned location, and continuation of employment depend on tax-season needs, funding, site schedules, performance, and client demand., • Regular, predictable attendance is required. Evening, weekend, extended, and holiday hours may be required during training, site launch, peak filing periods, deadlines, and closeout., • The position may operate at CWF offices, tax sites, partner facilities, community locations, or in an approved virtual setting and may be reassigned based on operational need., • The position routinely uses computers, phones, tax software, appointment and data systems, scanners, printers, and other office equipment., • The position requires prolonged sitting or standing, frequent interaction with the public, movement throughout the tax site, and the ability to lift or move materials weighing up to 10 pounds., • The employee must maintain taxpayer confidentiality, safeguard personally identifiable information, follow CWF and IRS security requirements, and immediately report suspected privacy or security incidents., • Employment is contingent upon completing required onboarding, training, background or screening requirements, and IRS certifications established for the assignment.

The Vitamin Shoppe is looking for high-performing Store Managers. If you have a proven track record of success and a passion for developing high performing teams, you might be a great fit. Flex your leadership skillsand commitment to health and wellnessin an environment that fosters continuous education and professional development. As a Store Manager, you'll be accountable for promoting a sales culture that builds productivity. In addition, you'll prepare for future growth by hiring and developing great people! Are you committed to helping others become their best selves, however they define it? If the answer is an emphatic "YES!", join us in building loyalty and long-lasting relationships with our customers, while creating an easy, personalized, unforgettable in-store shopping experience. At The Vitamin Shoppe you will... • Lead a selling culture through building customer loyalty, creating personalized shopping experiences and fostering long lasting relationships., • Drive top-line sales through effective floor leadership, merchandising, and customer engagement strategies., • Attract, recruit and retain top talent., • Foster accountability and ownership through regular coaching and feedback, • Develop a team of high performing Health Enthusiasts who deliver results., • Foster an environment of continuous education while supporting company driven training initiatives., • Achieve and exceed daily sales and productivity goals, while developing others to do the same., • Lead and instill a strong focus on: Conversion, Units per transaction, Average Transaction Value and Sales Per Hour., • Provide leadership by analyzing Week to Date, Month to Date, Year to Date sales and develop action plans to drive top line sales, • Create external, community relationships grassroot events that grow sales., • Lead with integrity and a willingness to take responsibility and hold team accountable, • Maintain regular store maintenance, follow loss prevention standards, ensure timely processing of receipts, keep shelves full and products priced accordingly., • Be willing to perform additional duties as required., • Ability to attend company-sponsored educational conferences as required. Who You Are. • Passionate about "owning your business" and always empowered to make decisions that best support business needs, • Results-oriented leader who has an excellent ability to motivate and influence other through actions and examples, • A passion for the health and wellness industry What We Are Looking For • Valid driver's license, • Minimum 3-5 years of retail experience, • At least 1 year of retail management experience, • A high school diploma, GED, or equivalent combination of experience, • Proven ability to manage staff to exceed sales goals, while meeting payroll goals., • Proven ability to identify top talent, create teams, and train/develop/retain great people., • Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities., • Effective communication, organization and leadership skills., • Proven ability to motivate and influence others through personal actions and examples., • Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation., • Proficiency with retail systems (POS, scheduling, inventory) and comfort with learning new technology platforms, • Ability to be mobile on the sales floor for extended periods of time. The Perks: • Generous employee discount, • Nationwide gym and insurance discounts, • Nationwide Pet Insurance, • Tickets at Work/Working Advantage Program-Save money on hotels, movie tickets, Broadway and Vegas Shows, Theme Parks and much more!, • Professional Growth Opportunities, • Comprehensive, affordable medical, dental, and vision coverages for full-time Health Enthusiasts, • "VS Thrive" Wellness program for full-time Health Enthusiasts covered under a medical plan with The Vitamin Shoppe earn free gift cards on a quarterly basis!, • A competitive monthly bonus / incentive program, • A 401(k) Retirement Plan, • Transportation/Commuter Benefits, • Paid time off The listed duties are not intended to be a comprehensive list of all required job duties Who We Are The Vitamin Shoppe is America's most trusted wellness destination, with a huge assortment of high-quality supplements, proteins, healthy weight support, and more. Ready to join the team? Lifelong wellness starts here. Equal Opportunity Policy The Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. The keys to reaching that goal are effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all health enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts. Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of their Human Resources representative. We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge. The salary for this position is based on many factors such as role requirements, skill set, years of experience and other organizational needs. The estimated range is $49,920 - $56,160 per year. Comprehensive, affordable medical, dental, and vision coverages for full-time Health Enthusiasts "VS Thrive" Wellness program for full-time Health Enthusiasts covered under a medical plan with The Vitamin Shoppeearn free gift cards on a quarterly basis! A competitive monthly bonus / incentive program A 401(k) Retirement Plan A generous Health Enthusiast discount Transportation/Commuter Benefits Nationwide gym and insurance discounts Nationwide Pet Insurance BenefitHub - Save money on hotels, movie tickets, Broadway and Vegas Shows, Theme Parks and much more! Paid time off Basic Short Term Disability Basic Life and AD&D Employee Assistance Program Tobacco Cessation Program Health Advocate Service Long Term Disability Optional Life Insurance Company Funded HSA Flexible Spending Account Critical Illness and Accident plans Legal Service Sick Leave

The Retail Associate provides guidance and education to each patient with cannabis needs. They are responsible for providing customer care with empathy, compassion and professionalism. For living our vision, mission and values always, and ensuring customers receive the correct medicinal product that best benefits their needs. We are seeking a highly motivated and energetic part-time Retail Associate, who shares our passion to provide quality medicine and excellent patient care to patients and who support the Companys core values and culture. The Retail Associate works closely and collaboratively with the dispensing facility leadership and reports to the Store Manager and Lead Associates. Pay: $17.00/hour plus tips FLSA status: Non-Exempt Travel %: 0 Schedule: Part-time / including weekends Major Areas of Responsibility include: • Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference, • Confirms patient purchase limits prior to admission into the consultation area and dispensary, • Provide exceptional Customer Care by promoting and maintaining positive customer relations, • Respond to calls or emails from customers requesting product, training, and general information, • Management of patient records through the use of state and company database, • Maintenance and update of databases as needed, • Fulfillment of customer orders, • Responsible for the sales and promotion of all products, • Build and maintain a high level of integrity and trust for specific products Minimum Qualifications (Skills, Knowledge & Abilities): • 1-3 years of experience in a retail operation, point of sales systems and use of Microsoft office programs, • Must be passionate about handling all aspects of a retail operation, compliance and inventory control, • Excellent and effective consulting skills, • Exceptional interpersonal skills, including listening, • Excellent written and verbal communication in English, • Ability to detail and able to consistently follow up instructions as outlined, • Ability to organize and prioritize work, • MED badge required Additional Abilities Required: While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate. The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 12 U.S. jurisdictions. The Company operates 81 facilities including 64 dispensaries and 17 cultivation and manufacturing facilities, including those under development. Columbia Care, now The Cannabist Company, is one of the original multi-state providers of cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the Company launched Cannabist, its retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber. For more information, please visit www.cannabistcompany.com. Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity and equity inclusion both internally and with external vendors, The Cannabist Company has earned a spot on mg Magazines Americas Top Cannabis Industry Employers list. The Cannabist Company provides full-time employees with an excellent benefits and compensation package including but not limited to competitive wages, paid holidays, vacation and sick time, 401K with company match, multiple health plan choices, dental, vision, pet and life insurances, 100% paid short-term disability, optional long-term disability insurance and more!

The Senior Resiliency Analyst serves as a subject matter expert in Risk Management, Business Continuity, Disaster Recovery, and Crisis Management. This role supports the development, maintenance, testing, and continuous improvement of BCM program components in alignment with SHI's ISO-driven policies, standards, and recovery objectives. The Senior Resiliency Analyst partners with IT, business leaders, and cross-functional stakeholders to identify risks, maintain resiliency plans, coordinate exercises, and support response efforts during real-time events. Through planning, risk assessment, reporting, stakeholder coordination, and continuous improvement, this role helps strengthen SHI's operational resilience and protect its operations, customers, brand, and reputation. Reporting to the Risk and Resiliency Manager, the Senior Resiliency Analyst supports program governance, maturity, process efficiency, and compliance for SHI's risk and resiliency capabilities. Role Description • Support the development, communication, training, and continuous improvement of SHI's Business Continuity Management program, applying 5+ years of experience in business continuity, disaster recovery, crisis management, risk, or related resiliency disciplines., • Ensure BCM activities, documentation, and deliverables align with applicable policies, standards, regulations, recovery objectives, and recognized industry practices., • Serve as a BCM subject matter expert and liaison to business, IT, Risk, and cross-functional stakeholders, providing guidance on continuity planning, recovery strategies, risk mitigation, and control effectiveness., • Partner with business and technology teams to develop, maintain, test, and improve Business Continuity, Disaster Recovery, and Crisis Management plans, including BIAs, Application Impact Assessments, Risk Assessments, runbooks, and supporting resiliency documentation., • Coordinate BC, DR, and CM exercises, including planning, stakeholder engagement, approval coordination, execution support, results documentation, issue tracking, and corrective action follow-up., • Support crisis management planning and incident response by serving as a Point of Contact or Incident Coordinator, providing response coordination, communications, status reporting, metrics, and post-incident follow-up., • Develop and present BCM reports, metrics, dashboards, data visualizations, and status updates to inform leadership, support decision-making, and demonstrate program performance., • Maintain BCM tools, templates, process flows, document libraries, website content, training materials, and system data quality to support consistent execution and user adoption., • Assess resiliency considerations for applications, technologies, contracts, outsourced services, vendors, and third-party systems to identify dependencies, recovery gaps, control weaknesses, and improvement opportunities., • Assist with audits, assessments, governance reviews, tool administration, readiness initiatives, and timely delivery of accurate, high-quality BCM work products. Behaviors and Competencies • Critical Thinking: Can analyze and interpret data to inform decision-making, and propose solutions based on logical reasoning., • Communication: Can effectively communicate complex ideas and information and can adapt communication style to the audience., • Following Instructions: Can accurately interpret instructions, identify potential issues, and execute tasks without requiring constant supervision., • Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled., • Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals., • Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions., • Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities., • Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management., • Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences., • Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections. Skill Level Requirements • Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels - Basic, • Ability to read, interpret, and improve technical instructions/manuals, troubleshooting guides, and other technical documentation - Basic, • The ability to use diagramming tools such as LucidChart, and Asana - Basic Other Requirements • Completed bachelor's degree or relevant work experience required, • 5+ years of experience with Business Continuity (BC), Disaster Recovery (DR), and Crisis Management (CM) planning and execution within a formal BCM program at a medium to large enterprise, • Strong knowledge of risk management and business continuity standards and best practices, including governance frameworks such as ISO 31000, ISO/EIC 27001, ISO 22301, NIST, and ITIL., • Proven experience in developing disaster recovery plans (DPRs), creating run-books, an coordinating comprehensive end-to-end DR exercises, • Solid understanding of network infrastructure, server environments, and application ecosystems commonly found in modern data centers, • Practical experience with Governance, Risk, and Compliance (GRC) platforms, BC/DR planning tools, and emergency notification systems. Familiarity with ServiceNow and OnSolve is a plus, • Willingness to travel up to 25% of the time to engage with internal business units and conduct vendor assessments, • Flexibility to work extended hours, including evenings and weekends, and to respond on short notice during incident management or special project execution. The estimated annual pay range for this position is $80,000 - $130,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity M/F/Disability/Protected Veteran Status

Job Description G.E. Mechanical, LLC offers you more than just a salary and more of what makes life exciting and interesting. Beyond a competitive base salary with medical, vacation, holiday, and 401(k) benefits package. G.E. Mechanical offers you the opportunity to run your own projects, control the daily decisions that accompany any job and unlimited growth opportunities. Our team is our greatest asset. We want you to be the one who helps take us to the next level. If you're looking for more out of your career, for more out of life, then it's time to break-out of your comfort zone and apply today. G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984 by Gary E. Forosisky. Over the last 40+ years we have grown into one of the leading mechanical service providers in our region. Our specialties include HVAC, Refrigeration, Plumbing, Drain Cleaning, Environmental and Vacuum Truck Services, Emergency Underground Repairs, as well as Septic Pumping and Lift Stations. With locations in both Vineland and Cranbury, we are well positioned to provide 24/7 mechanical services to all of New Jersey, as well as Eastern Pennsylvania, and Northern Delaware. Our customers include a wide variety of building owners, contractors, industrial production facilities, commercial enterprises, municipal and government entities, and property managers. In addition to our Emergency Services, we also provide Design and Build Services, Construction Management, and Preventative/Reactive/Predictive Maintenance Programs. Assistant Project Manager - Mechanical Systems Responsibilities Quantity take-offs, cost estimating, cost analysis, bid reviews and document management primarily for commercial and industrial HVAC, refrigeration plumbing, and mechanical systems Creating competitive and accurate estimates to achieve margin and financial targets Utilize centralized cost estimating models to ensure current and strategic pricing data is used during all HVAC, plumbing, and mechanical proposal development Follow-up with potential clients to finalize the work agreement Schedule and manage resources (HVAC/R / plumbing manpower, equipment and materials) from start to finish with attention to budgetary limitations Develop, coordinate and track mechanical project schedules for optimal project management Supervise and interface with team members to ensure mechanical projects are delivered per estimates, as well as guiding technicians to provide necessary information to complete estimates Identify resources, assign workloads and manage schedules to ensure timely deliveries and project management Evaluate progress and prepare detailed reports Ensure adherence to all health and safety standards and report issues related to HVAC and plumbing mechanical projects Process client invoicing promptly Generating leads and new customers Ensure that team work in compliance with company policies and procedures Minimum Qualifications Education/Experience Degree in Construction Management, Engineering, or related field OR 2 years' experience in project management and/or estimating in construction, mechanical, or related industry Preferred Qualifications 3+ years' experience with HVAC and plumbing equipment estimates and project management Skill and understanding in conceptual estimating In-depth understanding of estimating & construction procedures and material & project management principles Ability to read blueprints, structural drawings, and plan sets Advanced understanding of risk management Experience managing budgets and schedules for construction projects Advanced knowledge of estimating software, strategies and techniques * REWARDING YOUR PERFORMANCE * Competitive salary, commensurate with experience Company paid vacation and holidays Company health care, vision, & dental benefits 401k plan with Company match Company paid life insurance Education and training provided with monetary incentives available for education courses completed Eligible for performance and company-based bonuses G.E. Mechanical, LLC is an Equal Opportunity/Affirmative Action Employer with a strong commitment to the achievement of excellence and diversity among its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Job Description CATH LAB NURSE POSITION Vineland, NJ 08360 Day shift: 7:00am - 5:00pm, 4 x 10 per week Pay: $72-$75 per hour JOB SUMMARY The CARDIAC CATHETERIZATION LABORATORY NURSE specializes primarily in the care of patients undergoing diagnostic cardiac catheterization, interventional cardiac procedures, insertion of permanent and temporary pacemakers, and insertion of intra-aortic balloon pumps. The nurse is responsible for the operation of specialized equipment in a safe and efficient manner, assisting in diagnostic catheterization, and interventional cardiac procedures, and patient care during the procedure. The nurse works under the direct supervision of the physician and Cardiac Catheterization Laboratory manager or supervisor. EDUCATION Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing. LICENSURE Current and unrestricted state or compact license as a Registered Nurse in the state of practice. EXPERIENCE At least two years experience as a cardiac catheterization laboratory nurse in a clinical setting. CREDENTIALS: Advanced CPR credentials, such as ACLS; NALS may be required for cardiac catheterization nurses working with the pediatric population; health and screening tests as required by specific facilities and/or regulatory agencies. ENVIRONMENTAL WORKING CONDITIONS Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials. REPRESENTATIVE DUTIES AND RESPONSIBILITIES • Complies with ATC policies/procedures., • Complies with client facility nursing policies/procedures., • Documents accurately and completely services provided., • Maintains confidentiality relative to patient care and facility practices in accordance with the, • Health Insurance Portability and Accountability Act., • Communicates information effectively to appropriate personnel., • Provides required care while maintaining a safe, therapeutic environment., • Evaluates and modifies the plan of care based on observable responses by the patient., • Performs continuous nursing assessment of the patients’ physical and emotional needs and corresponding therapeutic interventions., • Provides patient services in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved., • Advocates patient rights with respect to advance directives and organ donation., • Provides care to the patient pre-procedure, during, and post-procedure in the cardiac catheterization laboratory., • Performs non-invasive hemodynamic monitoring, such as continuous telemetry monitoring band 12 lead EKG monitoring and dysrrhythmia interpretation., • Assists physician with non-invasive diagnostic procedures., • Assists physician with invasive diagnostic procedures, such as cardiac catheterization., • Assists physician with invasive interventional procedures, such as permanent pacemaker insertion., • Maintains competency by participating in continuing education programs and meets state specific requirements., • Complies with accepted ethical conduct and professional standards of nursing practice as set forth by the American Nurses Association or equivalent nursing organization. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice. ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! We offer the following benefits: • Medical insurance, • Dental insurance, • Vision insurance, • Referral program, • Tuition reimbursement, • 401k Plan, • Flexible Schedules, • Life insurance, • Disability insurance, • Identity theft insurance Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V EOE ADD TAG

Job DescriptionAbout the job:Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success our winning team pursues excellence while learning and evolving career growth. We develop industry leading talent because Ross grows when our people grow teamwork. We work together to solve the hard problems and find the right solution our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 7 distribution centers nationwide. With 2022 revenues of $18.7 billion, we are a fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. Come see what’s in store: https://jobs.rossstores.com/creative/about. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation,and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS.Maintaining Safe & Secure Environments: • Understands that safety is the number one priority and practices safe behaviors in everything they do., • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership., • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) device daily function check, Cash Office security, armored carrier pick-ups and register area., • Removes clutter and ensures safe, clear egress to emergency exits. Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: • Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs., • Personal and Store Brand., • Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. Keeps all areas of the Store clean, well-maintained, and merchandised to standard. Responsible for daily trash removal. General Merchandising: • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of all Stockrooms. Helps deliver and place merchandise on sales floor when all merchandise is processed. Responsible for ensuring any back-stock is secured and processed to Company policy. Responsible for merchandising of department including the back stock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines in assigned area. Responsible for floor moves and signing including promotional signing as needed. Responsible for re-wraps as needed. Loss Prevention: • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness., • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers., • Safeguards confidential information, cash and credit card information and merchandise., • Ensures Public View Monitor (PVM) system is maintained properly., • Conducts "Code 50" package inspections. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working., • Ensures Associates are executing to Company standards at the Front End., • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time trains and coach Associates on cash registers, shortage control policies and other Frontend procedures., • To meet friendly and productivity standards., • Controls Retail Associates' break schedule for backups, lunches and breaks., • Ensures all equipment is working properly., • Maintains proper supplies and recovery for the Frontend area., • Ensures go backs are expedited, properly scanned, security tagged and ticketed., • Teaches all Associates the "Scan and Bag" best practice., • Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: • Responsible for the maintenance and cleanliness of the Fitting Rooms., • Ensures all Fitting Room garment tags are audited and accounted for to Company policy., • Ensures go-back compliance throughout the day., • All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: • Ensures Cash pulls and bank deposits are conducted to Company policy., • Responsible for Front End control when needed., • Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules., • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed., • Other duties as assigned by Store Manager. COMPETENCIES: Manages work processes business acumen plans, Aligns & Prioritize Builds Talent collaborates leading by example communicates effectively ensures Accountability & Execution. QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred., • Familiarity with point-of-sale equipment and applications., • Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: • Ability to use all Store equipment, including PDTs, registers and PC as required., • Ability to spend up to 100% of working time standing, walking, and moving around the Store., • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop., • Ability to occasionally push, pull and lift more than 25 lbs., • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Job Description Why CCI? At CCI Systems, Inc., our mission is simple: Making Life Better through devotion to our world-class employees and delivering innovative solutions for our customers. As a 100% employee-owned company for over 70 years, our experts bring integrity, accountability, and innovation to everything we do. Our culture fosters collaboration, growth, and shared success—creating meaningful work while building the networks that connect communities and power the future. We are seeking a National Account Manager who will own and drive sales with a small number of specifically assigned large national accounts, both existing and prospective. This person will be responsible for developing and managing new and existing customer relationships and partner closely with Operations and other internal business units to drive profitable revenue growth through identification and development of business opportunities Responsibilities • Drive business initiatives and develop go-to-market strategies and solutions to ensure business growth within defined regions., • Act as customer relations manager and drive sales to meet budget expectations., • Collaborate with customers to understand network requirements and deliver tailored solutions., • Develop and maintain consistent prospects and customer communications., • Ensure customer expectations are exceeded through superior service delivery., • Address operational issues professionally and promptly., • Work with carriers, MSOs, strategic vendors, and internal teams to formulate revenue growth strategies., • Coordinate responses to applicable RFPs with bids team., • Project financial estimates for proposals in compliance with company policies., • Effectively communicate the value proposition through proposals and presentations., • Maintain a complete understanding of all CCI services, along with customer process and system requirements that CCI must comply with., • Collaborate with operations to develop competitive pricing strategies., • Achieve financial goals while operating within forecasted budgets., • Coordinate sales efforts with sales staff and project stakeholders., • Promote company image through ethical business practices and superior service quality., • Perform other duties as assigned by management. Qualifications • 5 years’ experience in a Sales/Business Development role within the broadband OSP Engineering and/or Construction field., • 3 years of hands-on experience in telecom outside plant (OSP) engineering, including design, permitting, and construction support for fiber optic and HFC networks., • Proven relationships within the telecom industry., • Proven ability to sell and manage services for OSP fiber optic networks, including field data collection, aerial and underground permitting, network design (FTTx and HFC), fiber splicing, and coax splicing for HFC upgrades., • Strategic thought leader with a depth of experience in driving sales across a broad set of technologies., • Must have proven success as an ambitious “hunter”., • Tenacity, boldness, assertiveness and a "will to win" in dealing with highly competitive situations., • Successful track record managing large territories, strategic account planning, forecasting, and presenting telecom solutions., • Proficient in Microsoft Office Suite, CRM systems, and a variety of web-based software applications., • Excellent communication and presentation skills including the ability to convincingly persuade others., • Ability to interact with colleagues, vendors, and customers of all professional levels., • Self-motivated with strong time management and prioritization skills in high-pressure environments., • Proficient in interpreting financial data to support strategic decision making., • The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors. Shift is Monday-Friday between the hours of 8:00 a.m. to 5:00 p.m. CST but must be able to work outside normal business hours when required. Additional Information • Must have a valid driver’s license and an acceptable driving record., • Must be willing to travel extensively nationwide, as needed., • Mileage reimbursement provided., • Base salary plus quarterly commission/bonus.