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  • Teacher
    Teacher
    6 days ago
    $21 hourly
    Full-time
    Boerum Hill, Brooklyn

    We seek a passionate, dedicated, Experienced Preschool Teacher to join our team. At The Learning Experience, you can have the opportunity to create a positive and engaging learning environment for children, where "happy happens here" is not just a motto but a way of life. We are looking for someone committed to helping children learn, play, grow, and thrive and providing the tools they need to succeed academically and emotionally. If you are a caring and creative individual passionate about working with preschool children, we encourage you to apply for this exciting Lead Preschool Teacher opportunity. What We Offer: • State-of-the-Art Classrooms: Our immersive classroom setting utilizes the latest technology, materials, and resources to allow children to "learn, play, and grow.”, • Opportunities for Growth: We offer ongoing training and professional development, tuition reimbursement, and leadership pathways to help you meet your goals as an educator., • Competitive benefits and premium compensation As a Lead Preschool Teacher, you will: • Create a welcoming, engaging classroom space for young children to learn, play and grow, • Use a growth mindset to develop young minds and inspire a love of learning, • Implement our proprietary L.E.A.P. Curriculum®, working with Infants, Toddlers, or Preschool children in a way that is consistent with the unique needs of each child., • Create a safe, nurturing environment where children can play and learn., • Communicate regularly with parents, sharing their children’s latest adventures and achievements through various avenues, including mobile apps and personal discussions., • Support your center’s success, partnering with center staff and leadership to achieve goals around enrollment and engagement., • Build relationships with families and coworkers and create a dynamic environment where play and learning happen seamlessly. Do You: • Have a genuine passion for the education and care of children?, • Have one year of professional teaching experience (preferred) or six months of professional teaching experience (required)?, • Have an associate degree or higher in ECE or related degree (preferred) or High school diploma/GED (required)? If so, Apply Now because we would love to meet you! There are applicable state licensing requirements for the role.

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  • Shift Manager
    Shift Manager
    9 days ago
    Full-time
    New Springville, Staten Island

    Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine! One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner. Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory, and labor policies and procedures. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities: Leadership and Team Management: Supervise and coordinate the activities of restaurant crew members during your shift. Delegate tasks effectively and ensure team members understand their responsibilities. Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. Customer Service Excellence: Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally. Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. Operational Oversight: Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation. Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. Monitor inventory levels and order supplies as needed to meet operational demands. Shift Scheduling and Staffing: Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. Training and Development: Train new hires on restaurant policies, procedures, and job responsibilities. Conduct ongoing training sessions to develop team members' skills in customer service, food preparation, and safety protocols. Financial Accountability: Monitor sales performance and expenses during your shift to achieve financial targets and control costs. Implement strategies to maximize profitability and optimize operational efficiency. Communication and Collaboration: Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities. Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. Knowledge of food safety regulations and best practices in food handling. Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: Ability to stand, walk, and move around the restaurant environment for extended periods. Lift and carry objects weighing up to 25 pounds. Work in a fast-paced and sometimes stressful environment. Benefits: Medical, Dental, Vision Health Plan options 401(k) Retirement Plan STD, LTD, and Life Insurance options Opportunities for career advancement within the restaurant management team. Employee discounts on meals and beverages. Training and development programs to enhance leadership and management skills. Paid Time Off in the First Year Monthly Performance Bonus Annual Awards for Top Performers Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. Compensation: $18.00 - $19.00 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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  • Pastry Workshop Instructor
    Pastry Workshop Instructor
    17 days ago
    $25–$40 hourly
    Full-time
    Manhattan, New York

    About Maison Fleuret Maison Fleuret is a French patisserie and baking school renowned for its hands-on pastry and viennoiserie workshops in Paris, led by certified pastry chefs. Rooted in tradition and inspired by the warmth of family gatherings, our classes celebrate the flavors, techniques, and culture of French baking. This December, we are opening our first U.S. location in the heart of Soho. Designed around the French art de vivre, our New York atelier will offer an immersive, creative, and welcoming environment where guests can learn, create, and share. As we grow, we’re building a team of passionate professionals who want to bring authentic French pastry culture to New York and help shape a new culinary destination. To learn more, visit our website: Role Description • Guide guests through iconic French recipes in a fun, engaging, and interactive format., • Adapt teaching style to all levels—beginners, advanced bakers, children, and adults., • Share tips, technical insights, cultural anecdotes, and authentic French know-how., • Ensure the quality, friendliness, and smooth execution of each workshop. Qualifications • Formal training and/or proven experience in pastry or bakery., • Fluent French preferred to preserve authenticity and share genuine French expertise., • Workshops are taught in English, so strong English communication skills are essential., • Excellent teaching ability, strong communication skills, and a passion for sharing your craft., • Organized, autonomous, and a reliable team player., • Previous experience in culinary instruction or teaching is a plus. Compensation & Conditions • Employment Type: Full-time or Part Time, • Location: Soho, New York City, • Start Date: December/January 2025, • Salary: $25 – $40 per hour, depending on experience Benefits • Health insurance contribution (medical), • Paid Time Off (PTO), • Employee discounts on workshops and products, • Opportunities for professional development, • Career growth potential as the Maison Fleuret brand expands in the U.S. and internationally, • A supportive, creative environment rooted in French expertise and hospitality Why Join Us? This role is ideal for someone passionate about French pastry who wants to share that tradition with an international audience in New York. You’ll join a creative, vibrant environment where authenticity, culture, and craftsmanship come together to create memorable experiences.

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  • Tattoo Artist
    Tattoo Artist
    30 days ago
    Part-time
    Sunset Park, Brooklyn

    InkCrafters, an exciting new private tattoo studio, is seeking an experienced, determined, and motivated tattoo artist to join our team. If you're passionate about your craft and value professionalism above all else, this is the perfect opportunity for you to thrive! Requirements: • Minimum of 3 years of professional tattooing experience., • Established and loyal clientele base, showcasing your ability to create art that resonates with clients., • Comfortable with sharing a tattoo station, fostering collaboration and inspiration., • Willing to contribute $200 per week for booth rent or $800 per month’s, ensuring a supportive and sustainable studio environment., • Commitment to maintaining a safe, clean, and diverse working environment. Why Choose InkCrafters: • InkCrafters is brand-new studio designed specifically to provide tattoo artists with the space and atmosphere to create extraordinary art., • We have an unwavering commitment to professionalism, ensuring that every client interaction is respectful, attentive, and of the highest quality!, • disposables such as gloves, paper towels, ink cups, and more will be provided by the shop, allowing you to focus solely on your artistic journey., • Emphasis on cleanliness, hygiene, and safety protocols to ensure a comfortable and safe experience for both artists and clients. At InkCrafters, we believe that professionalism and artistic excellence go hand in hand. We are dedicated to fostering an environment that encourages growth, creativity, and collaboration among our talented artists. Join our team and be part of a studio that values your individuality, professionalism, and artistic journey! To apply, please email your resume, an impressive Instagram portfolio showcasing your best work, and a brief introduction emphasizing your commitment to professionalism to [email protected] Join us on this exciting journey as we redefine what it means to be a leading tattoo studio!

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  • Evening and Weekend Event Guards
    Evening and Weekend Event Guards
    1 month ago
    Part-time
    Manhattan, New York

    We are looking for a competent Security Officer to undertake the surveillance of our premises and protection of our staff and visitors. You will be responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior. A security officer must be well-trained in surveillance and dealing with perpetrators. The ideal candidate will inspire respect and authority as well as possess a high level of observation. The goal is to help the company in maintaining excellent working conditions by keeping our facilities safe and problem-free. BLACK SUIT & TIE ARE NEEDED Responsibilities • Patrol premises regularly to maintain order and establish presence, • Monitor and authorize entrance of vehicles or people in the property, • Remove wrongdoers or trespassers from the area, • Secure all exits, doors and windows after end of operations, • Check surveillance cameras periodically to identify disruptions or unlawful acts, • Investigate people for suspicious activity or possessions, • Respond to alarms by investigating and assessing the situation, • Provide assistance to people in need, • Apprehend and detain perpetrators according to legal protocol before arrival of authorities, • Proven experience as security officer or guard, • Knowledge of legal guidelines for area security and public safety, • Familiarity with report writing, • Excellent surveillance and observation skills, • Some Vaccination required, • Security Guard License required, • Dental insurance

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  • Assistant Store Manager
    Assistant Store Manager
    1 month ago
    Full-time
    Manhattan, New York

    Janie and Jack is looking for an inspired Assistant Store Manager to become an integral part of our team! The Assistant Store Manager is a champion of the business and leads confidently to drive exceptional results. You are looked to for expertise, direction, communication, and feedback to help the team achieve their goals. You are obsessive about creating a store environment focused on our customer and provide an engaging and convenient shopping experience for everyone. What you will do: Supports General Manager in managing the day-to-day operations of the store to ensure the store meets KPI’s. Cooperates with General Manager to develop clear action plans for store and thrives to achieve objectives, deliverables, and timelines of plan. A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships. Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout. Utilizes tools and resources to enhance the customer experience. Thrives in change and uncertainty and generates ideas to evolve and grow the business. Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills. Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand. Supports the General Manager on building a dynamic team by networking, recruiting, and anticipating future needs based on business objectives. Accountable for self and consistently holds others accountable. Operationally strong and resourceful. Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance in partnership with the General Manager. Other duties as assigned. What You’ll Bring: 2-4 years retail sales experience with management experience (preferred). Experienced leadership with demonstrated experience in meeting/exceeding sales and profits. Training skills to elevate the team’s product knowledge and selling skills. Experience implementing merchandising strategies and changing visual sets. Acts with authenticity, sincerity, and transparency. Available when needed, including nights, weekends, and holidaysin addition to our peak business periods such as the holiday season. Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed. Be at least 18 years old. Why You’ll Love Working with Us: The Product—so good, and you’re able to use your employee discount on all of it! The People—ask anyone who works here…we have incredible people on our team! The Experience—you’ll enjoy a rewarding career at a respected global children’s brand! The Benefits—a generous employee discount that you can use on all in-store merchandise! Competitive Paid Time Off plan* Extensive 401(k) plan with company matching* Medical, dental, vision and life insurance* Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources Tuition reimbursement* FUN work environment For eligible employees Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the quarterly bonus program.

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  • Fitness Instructor
    Fitness Instructor
    1 month ago
    $25 hourly
    Part-time
    Manhattan, New York

    We appreciate your interest in joining the revolution and movement that is Action Black. We are a disruptive brand aiming to break the conventional molds of training and change the world. At Action, everyone is welcome regardless of their religion, race, nationality, age, gender identity, or sexual orientation. To guide Action Black clients with effective communication (empathetic, respectful, kind, motivational, and helpful) in the correct technical execution of exercises prescribed in each training modality, with the goal of building their loyalty. Responsibilities: • Basic knowledge of sports training., • Flexible schedule availability between 6:00am to 10:00pm during weekdays, as well as weekends and holidays., • Ability to multitask in a fast-paced environment., • Energetic, positive, and optimistic attitude., • Ability to squat, bend, kneel, climb, lift objects over 30 pounds, drag objects, jump, stand for long periods of time, and manage an energetic tone of voice. OUR TEAM As a team, we understand that people come before numbers, and with that principle in mind, we work to achieve our goals; we are disciplined and respond quickly to changes, which is why we face each new challenge as a community. The coaching team at Action Black is exceptional, possessing both the charisma and the ability to connect with our members and inspire change. As an Action Black coach, you are the heart and soul of each of our studios, driving motivation and encouraging that one more rep. We are looking for passionate, diligent, trustworthy, and team-oriented individuals, with a vision for innovation. Problem-solving abilities, dynamic interpersonal skills, a passion for health, and enthusiasm for our brand are essential. Thank you for wanting to change the world with us.

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  • Cleaner / Housekeeper
    Cleaner / Housekeeper
    1 month ago
    $18–$21 hourly
    Full-time
    Downtown Jersey City, Jersey City

    At MaidThis, we are looking for PROFESSIONAL RESIDENTIAL, COMMERCIAL AND AIRBNB CLEANERS to join our rapidly growing company and help us provide clients with the best and most caring cleaning experience. Our mission is to allow our members in our community (aka YOU!) to find the freedom you deserve. Whether it is a customer looking to have free time to do the things they love, or cleaners looking for financial freedom, we are in the business of decluttering lives. But this is about you, who you are and what you want to accomplish in life. You can change your life in 1 min by applying now. Check out some of the benefits that domestic workers have: • Flexible Schedule: You can decide what days and what hours to work. Don't miss important dates due to work anymore. You are in FULL CONTROL., • Competitive Pay: Make anywhere from $18-$21/hour. Use that money to do what you love or save it for a rainy day, the decision is yours., • Positive work environment: Last but not least, we see you as who you are: A human being trying to be happy and make ends meet. We value the individuality of each of our team members and work our best to give a work environment that is not only comfortable but also inspires you to be the best version of yourself. Sounds awesome, right? It is awesome, but it is not for everyone. You must be a RESPONSIBLE person with a high standard of work and great communication. We are looking for professional residential cleaners who: • Show up on time, • Deliver on promises, • Provide outstanding customer service, • Have a keen attention to detail, • Work hard, • Have a positive attitude Does this sound like you? Do you feel you are ready for a better life with more fulfillment and control? Then let's talk! To start your application process, all you need to do is apply through the link on this post. We will then contact you with some next steps towards your application. Job Types: Full-time, Part-time Pay: $18.00 - $21.00 per hour

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  • Shift Leader/ Location Leader
    Shift Leader/ Location Leader
    1 month ago
    $16.5–$20 hourly
    Full-time
    Downtown Brooklyn, Brooklyn

    Join New York's first-ever German/Turkish food concept, serving a taste of Berlin with bowls, salads, wraps, sandwiches, beer, and wine. Our main attraction is our signature vertical rotisserie. Requirements: • Be an upbeat and happy individual who enjoys working with people, smiling, and contributing to a positive work environment., • We are an equal opportunity employer., • You must be authorized to work in the US., • A NY Food Handlers Certificate is preferred but not required., • Shift leaders must lead a team of at least 5 team members with professionalism and by example., • Location leaders should possess customer service skills and focus on team building through training and accountability. Who We Are: We offer Turkish-inspired German street food with six locations in NYC and more on the way. We are hiring for all positions: • Prep Team Members, • Part-Time Team Members, • Full-Time Team Members, • Shift Leaders with 1+ years of experience, • Location Leaders with 2+ years of experience Benefits: • Matched Retirement Account (IRA), • Pre-Tax Spending to reduce taxable salary, • Commuter Benefits for subway, train, and bus passes, parking expenses, and ride-sharing, • Performance-based bonus, • Shift Leaders receive 3 paid vacation days, • Wage range: $16.50-$20/hr Who You Are: Are you an effective communicator with a strong work ethic, a passion for hospitality, and a commitment to excellence? Do you understand the importance of teamwork and excel as a multi-tasker? If so, apply today! We look forward to hearing from you.

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  • Center Manager
    Center Manager
    1 month ago
    $28–$34 hourly
    Full-time
    Sunset Park, Brooklyn

    CENTER MANAGER AT HAPIK INDUSTRY CITY (Brooklyn, NY) HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Expected hours: 30 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: Day shift Evening shift Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Center Manager/Manageress
    Center Manager/Manageress
    1 month ago
    Full-time
    Sunset Park, Brooklyn

    HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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