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  • Director, Compliance
    Director, Compliance
    hace 4 días
    $150000–$200000 anual
    Jornada completa
    El Segundo

    Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, automotive, fine art, and film? Want the chance to collaborate with some of the biggest names in entertainment, media and luxury? Look no further! We’re looking for talented and passionate individuals like you to join our logistics team. The Rock-It Company provides mission-critical specialty logistics for complex, time-critical operations around the world. Built on a 48-year legacy, The Rock-It Company brings together specialized expertise across concert touring, major sporting events, broadcast, film and television, experiential activations, workforce infrastructure and rapid response, as well as the transport and protection of fine art, rare automobiles and other irreplaceable assets. With a network spanning more than 160 countries, The Rock-It Company provides the expertise and global execution required when there is little margin for error. We are seeking a Director, Compliance to lead the U.S.-based Compliance team and to design and architect the U.S. compliance foundation for The Rock-It Company’s global operations. This position initially will report directly to the Chief Legal Officer and will be responsible for supporting the U.S. operations across all of The Rock-It Company’s businesses. Location: The Rock-It Company’s Los Angeles, California (El Segundo) office. This role requires an in-office presence of five days per week on average. Travel will be required as necessary – for example, conducting training at other company locations throughout the U.S. Responsibilities · Create and evolve the compliance foundation for The Rock-It Company’s U.S. operations in a way that embraces technology and maximizes future scalability. · Lead the U.S. Compliance team, including Compliance Analysts; work with the team to set goals and foster professional development. · Lead and manage all aspects of: o Transportation Security Administration (TSA) compliance for The Rock-It Company’s Indirect Air Cargo (IAC) entities, including: overseeing TSA inspections throughout the U.S., overseeing use and access of the Known Shipper Management System (KSMS), coordinating Security Threat Assessments (STAs), updating, implementing, and monitoring completion of TSA training, and supporting Certified Cargo Screening Facilities (CCSFs); o Customs and Trade Partnership Against Terrorism (CTPAT) compliance, including managing CTPAT portal accounts, updating annual security profiles, monitoring changes to CTPAT requirements, adding vendors to the CTPAT portal, responding to monitoring requests, and conducting CTPAT audits; o Federal Maritime Commission (FMC) compliance, including monitoring licenses and coordinating with the relevant Qualified Individuals (QI); o Dangerous Goods (DG) compliance, including ensuring all required locations have trained and certified personnel, monitoring changes to DG regulations, and ensuring DG procedures are followed; o Onboarding and maintaining customer and vendor relationships, ensuring compliance with Customs and Border Protection (CBP), sanctions, Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), and Customs and Trade Partnership Against Terrorism (CTPAT) requirements; and o Other compliance-related training and initiatives for U.S. businesses as required from time to time, including developing and deploying new training, assigning training, and monitoring training completion. · Lead U.S. compliance-related due diligence and integration activities for mergers and acquisitions. · Partner cross-functionally with internal and external stakeholders at all levels of the organization. · Assess regulatory developments and proactively identify issues and recommend improvements and risk mitigation strategies. · Handle other compliance-related matters as required from time to time. Qualifications & Requirements Experience: o A minimum of ten (10) years’ direct progressive experience in compliance, which must include compliance with TSA requirements for IACs and CCSFs o A minimum of five (5) years’ experience serving as Primary Indirect Air Carrier Security Coordinator (IACSC) o A minimum of five (5) years’ experience leading, growing, developing, and coaching teams o Experience with regulatory requirements of CBP, CTPAT, Office of Foreign Assets Control (OFAC), Bureau of Industry and Security (BIS), DOT, FMCSA, export controls, and Occupational Safety and Health Administration (OSHA) is strongly preferred o Familiarity with Foreign Trade Zone (FTZ) or bonded warehouse operations a plus · Excellent verbal and written communication skills, attention to detail, and organizational skills · Excellent judgment, discretion, and integrity · Ability to think critically to solve problems · Comfortable dealing with ambiguity and making decisions with imperfect information · Equally comfortable being an individual contributor and a collaborative team member · Ability to establish relationships across functions and key stakeholders, including senior leadership · Innovative and highly comfortable with technology, including MS Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint, Teams), PDF editing, and DocuSign; experience with AI tools a plus · Education: Bachelor’s or advanced degree is strongly preferred, but not required Don't meet every single requirement? We are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. What Rock-It Company Will Offer You: A growing logistics platform within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world’s biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world. Work with some of the most well-known and successful companies in the world. Your work will make an impact and be appreciated by others. Benefits & Perks That Rock! • Recharge & Reset: Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually. We know work-life balance is key., • Your Health, Our Priority: Comprehensive medical, dental, and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program., • Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability)., • Family Matters: Welcoming a new addition? We offer generous paid parental leave for all parents., • Perks with a Purpose: Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!, • Culture Club: We love to celebrate! Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more., • Optional Add-Ons: Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife., • Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance. Rock-It provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to legally protected characteristics under applicable federal, state, or local law pertaining to the employee’s state of employment.

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  • Shift Supervisor - Ghost Kitchen
    Shift Supervisor - Ghost Kitchen
    hace 11 días
    Jornada completa
    Los Angeles

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY – What it's all about Position title: Shift Supervisor Reports to: Store Manager Location: West Adams As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift — you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You'll support the store management team in keeping the store running like a well-oiled machine while helping juicers grow and shine. KEY RESPONSIBILITIES – What you'll do Daily Operations & Shift Leadership • Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing order volume and operational needs, assigning tasks, and delivering feedback that keeps the team focused and energized, • Lead assigned shifts and ensure team members are positioned effectively across production, fulfillment, delivery, and catering responsibilities, • Maintain awareness of order volume, ticket times, staffing, and workflow throughout the shift and adjust team deployment as business needs change, • Identify operational bottlenecks and take immediate action to maintain efficient production and fulfillment, • Complete opening, closing, shift-change, and other assigned operational procedures accurately and on time, • Communicate shift performance, operational challenges, maintenance concerns, staffing issues, and follow-up needs to the Store Manager and management team Order Execution & Delivery Performance • Champion an accuracy-first, delivery-first mindset across all kitchen operations, • Oversee order flow from production through staging and courier/customer handoff, ensuring orders are complete, accurate, properly packaged, and fulfilled on time, • Monitor order volume, ticket and fulfillment times, cancellations, order accuracy, and delivery-platform performance throughout the shift, • Handle order-related feedback, platform complaints, and catering inquiries with a professional and guest-first approach, • Proactively identify and resolve issues impacting order accuracy, speed of service, food quality, delivery execution, or the overall guest experience, • Support the execution of catering orders, ensuring accuracy, presentation, packaging, and on-time readiness, • Ensure third-party delivery drivers and other pickup partners experience an organized and efficient handoff process Cleanliness, Food Safety & Standards • Supervise and delegate daily checklists using our task-monitoring system, • Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly, • Ensure all team members consistently follow food safety, sanitation, hygiene, temperature-control, and workplace safety procedures, • Maintain company standards for food quality, portioning, preparation, packaging, presentation, and order staging, • Conduct required shift-level food safety and operational checks and immediately address any standards that are not being met, • Monitor equipment and facility conditions throughout the shift and promptly escalate maintenance or safety concerns Team Training & Development • Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation, • Help build a confident and capable crew through hands-on coaching and continuous feedback, • Set clear expectations at the beginning of each shift and maintain accountability throughout the day, • Recognize strong performance while providing immediate, constructive coaching when standards are not being met, • Support the Store Manager in onboarding, training, and developing new and existing team members, • Lead by example and contribute to a positive, inclusive, high-energy team environment Sales & Performance Focus • Monitor delivery platform performance and commercial targets throughout the shift, • Track order volume, fulfillment rates, order accuracy, platform ratings, and other key operational KPIs and guide the team in driving performance across all delivery and catering channels, • Understand daily sales and operational targets and communicate them clearly to the team, • Identify opportunities during the shift to improve productivity, order capacity, fulfillment speed, and overall performance, • Support company initiatives, menu launches, promotions, catering opportunities, and other programs designed to drive sales and operational performance Inventory & Waste • Support daily inventory controls, including receiving, product counts, stock rotation, storage, and organization, • Monitor product availability throughout the shift and proactively communicate potential shortages, • Ensure FIFO, shelf-life, labeling, and product rotation standards are consistently followed, • Monitor waste and reinforce proper portioning and production practices to help achieve store food cost and waste targets, • Immediately report significant inventory discrepancies, product-quality concerns, or supply issues to the Store Manager KEY QUALIFICATIONS – What experience you'll add to the team • 1–2 years of experience in a similar supervisory, shift lead, restaurant, hospitality, food production, fulfillment, retail, or service-driven role, • Previous experience leading a team in a fast-paced, high-volume environment preferred, • Strong organizational and communication skills, • Ability to stay cool, prioritize effectively, and lead under pressure, • Passion for people, service, and personal growth, • A proactive, hands-on approach with a team-first mindset, • Strong attention to detail with an accuracy-first approach to operational execution, • Ability to effectively delegate responsibilities and adjust team deployment based on changing business needs, • Comfortable using technology and learning POS, kitchen display systems (KDS), task-management tools, digital ordering systems, and third-party delivery platforms, • Ability to understand and respond to basic operational KPIs such as sales, order volume, fulfillment time, order accuracy, labor productivity, waste, and delivery-platform performance, • Knowledge of food safety and sanitation standards or willingness to obtain required food safety certification, • Ability to work a flexible sch THE JUICE – Overview of your benefits and perks • $22.57+tips, • Employee Discount, • Health Insurance, • Paid Sick Leave, • New Parent Leave, • Free coffee – duh' PHYSICAL REQUIREMENTS Must be able to stand for long periods of time. Must be able to lift between 50 and 60 lbs. Must be able to perform bending, stooping, crouching, and squatting movements. Must be able to safely handle and use sharp objects. Must be able to work near and operate a hot grill. [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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