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  • Shift Manager
    Shift Manager
    hace 7 días
    Jornada completa
    New Springville, Staten Island

    Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine! One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner. Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory, and labor policies and procedures. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities: Leadership and Team Management: Supervise and coordinate the activities of restaurant crew members during your shift. Delegate tasks effectively and ensure team members understand their responsibilities. Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. Customer Service Excellence: Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally. Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. Operational Oversight: Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation. Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. Monitor inventory levels and order supplies as needed to meet operational demands. Shift Scheduling and Staffing: Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. Training and Development: Train new hires on restaurant policies, procedures, and job responsibilities. Conduct ongoing training sessions to develop team members' skills in customer service, food preparation, and safety protocols. Financial Accountability: Monitor sales performance and expenses during your shift to achieve financial targets and control costs. Implement strategies to maximize profitability and optimize operational efficiency. Communication and Collaboration: Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities. Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. Knowledge of food safety regulations and best practices in food handling. Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: Ability to stand, walk, and move around the restaurant environment for extended periods. Lift and carry objects weighing up to 25 pounds. Work in a fast-paced and sometimes stressful environment. Benefits: Medical, Dental, Vision Health Plan options 401(k) Retirement Plan STD, LTD, and Life Insurance options Opportunities for career advancement within the restaurant management team. Employee discounts on meals and beverages. Training and development programs to enhance leadership and management skills. Paid Time Off in the First Year Monthly Performance Bonus Annual Awards for Top Performers Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. Compensation: $18.00 - $19.00 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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  • Finance & Accounting Intern
    Finance & Accounting Intern
    hace 9 días
    Jornada completa
    Manhattan, New York

    Company Description Nepternship is a networking platform that democratizes access to internship opportunities by connecting college students directly with exclusive positions across diverse companies and industries. We believe professional opportunities shouldn't be limited to those with existing connections. Our platform gives students access to internships they won't find on traditional job boards, matching them with companies seeking talented interns based on skills, interests, and career goals. Role Description Nepternship is connecting motivated students with Finance & Accounting internship opportunities for Summer 2026. Through our platform, you'll gain access to positions at Big 4 accounting firms, public accounting firms, corporate finance departments, and financial services organizations. These internships provide hands-on experience in financial reporting, audit procedures, tax preparation, and financial analysis. Responsibilities across our partner companies include assisting with financial statement preparation and account reconciliations, supporting audit fieldwork and testing internal controls, conducting financial analysis and variance reporting, preparing tax returns and compliance documentation, and utilizing accounting software systems including Excel, QuickBooks, and ERP platforms. Whether you're interested in public accounting, corporate finance, tax advisory, or financial planning & analysis, we have opportunities across various accounting specializations and industry sectors. Qualifications • Currently pursuing a Bachelor's or Master's degree in Accounting, Finance, or related business field, • Strong foundation in financial accounting principles and GAAP standards, • Advanced Microsoft Excel skills including formulas, pivot tables, and financial modeling, • Detail-oriented with strong analytical and quantitative abilities, • Understanding of accounting software and willingness to learn industry-specific tools, • Excellent organizational skills and ability to meet deadlines during busy periods, • Professional communication skills for client interaction and team collaboration, • CPA track candidates preferred with progress toward 150 credit hour requirement, • Previous accounting internship or relevant coursework strongly preferred, • Familiarity with audit procedures, tax regulations, or financial analysis is a plus

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  • Product Engineer
    Product Engineer
    hace 10 días
    $50000–$70000 anual
    Jornada completa
    Wayne

    Product Engineer Location: Wayne, NJ Department: Engineering / Solutions Architecture Employment Type: Full-Time About the Role We are seeking an enthusiastic Product Engineer with strong experience in Ubuntu-based embedded systems, device deployment, and customer-facing technical support. You will manage embedded Linux edge devices, assist sales with demos, support clients with solution design guidance, and help operate cloud-hosted components of our platform. This role is for a curious, do-it-all builder with a hardware engineer’s heart - always learning, solving, and making things work. Key Responsibilities Embedded Systems Deployment & Management • Build, configure, and maintain Ubuntu-based embedded systems (Jetson, ARM SBCs, x86 industrial PCs)., • Create and manage system images, OTA updates, provisioning pipelines, and device monitoring., • Troubleshoot kernel-level, networking, hardware I/O (USB, serial, MIPI, PoE), and performance issues., • Implement secure configurations including SSH hardening, firewall rules, VPN tunnels, certificates, and logging., • Maintain accurate deployment documentation and revision control. Cloud & IT Systems Operations • Assist with deployment, configuration, and monitoring of cloud-based services, containers, and microservices., • Work with engineering teams to validate releases in staging and production environments., • Manage system logs, diagnostics, remote access, uptime monitoring, and alerts for field devices and cloud components., • Support IT-related tasks such as networking, identity management, VPN configuration, and secure endpoint management. Solution Architecture Support & Pre-Sales Activities • Participate in sales calls and demos, configuring environments and presenting system capabilities., • Prepare and support demo units, pilot systems, and on-site proof-of-concept installations., • Communicate clearly with customers to gather requirements and recommend deployment best practices., • Act as a technical liaison between sales, engineering, and customers—especially during onboarding and early adoption. Customer & Partner Interaction • Assist clients with designing new solutions, configuration, performance tuning, and troubleshooting., • Provide training, documentation, and technical support during evaluations and early deployment phases., • Capture customer feedback and communicate product gaps, bugs, and feature requests to internal teams. Internal Collaboration • Work with engineering to test new releases on embedded devices and cloud services., • Maintain internal lab equipment, demo systems, and build infrastructure for engineering and sales. Required Skills & Experience • 2–8+ years working with Linux/Ubuntu, ideally on embedded or edge systems., • Strong understanding of systemd, networking, containers, and Linux internals., • Experience with embedded hardware (Jetson, ARM boards, industrial PCs)., • Comfort with cameras, sensors, network interfaces, and low-level debugging tools., • Ability to write shell scripts; Python proficiency preferred., • Experience supporting or managing cloud deployments., • Solid grounding in IT fundamentals (networking, security, VPNs, DNS, certificates)., • Highly comfortable using AI tools for general work, coding assistance, automation, documentation, and problem-solving. Preferred Experience • Experience with video analytics, access control, ALPR, or other hardware-integrated AI solutions., • Familiarity with Tailscale (or similar), VLANs, and secure remote access., • Exposure to DevOps practices or infrastructure as code., • Prior pre-sales engineering or customer success engineering experience., • Ability to prepare technical documentation and clear customer-facing materials. What We Offer • A mix of hands-on engineering and customer-facing technical work., • Opportunity to work on cutting-edge embedded and cloud technologies., • Competitive salary, benefits, and flexible work arrangements. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Vision insurance, • Paid time off Experience: • Systems engineering: 2 years (Required) Ability to Commute: • Wayne, NJ 07470 (Required), • Occasional travel may be required.

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  • Piercer/Stylist
    Piercer/Stylist
    hace 17 días
    $18–$22 por hora
    Jornada parcial
    Midtown West, Manhattan

    MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $22.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person

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  • Walking Tour Guide
    Walking Tour Guide
    hace 18 días
    $20–$25 por hora
    Jornada parcial
    Manhattan, New York

    Licensed Walking Tour Guide Location: New York City Job Type: Full-Time / Part-Time Compensation: $18 – $25 per hour + tips (Licensed guides may start higher. For those without a license, we provide assistance in obtaining one.) About Us We are a fast-growing NYC tour company dedicated to creating unforgettable experiences for visitors. Our walking tours highlight the history, culture, and hidden gems of New York City. We are looking for energetic, personable, and knowledgeable individuals to join our team as Walking Tour Guides. Job Responsibilities Lead engaging and informative walking tours for groups of visitors (domestic and international). Share historical facts, cultural insights, and fun stories in a clear and entertaining way. Ensure the safety, comfort, and satisfaction of all tour participants. Answer questions and provide recommendations for dining, shopping, and attractions. Represent the company professionally and maintain excellent customer service. Handle group logistics, including time management and crowd control. Requirements Strong communication and public-speaking skills. Friendly, outgoing, and confident personality. Passion for history, culture, and storytelling. Ability to walk and stand for extended periods. Punctual, responsible, and reliable. Tour Guide License: Preferred: NYC Sightseeing Guide License (required by law for paid tours). If you do not have one, we will guide you through the licensing process and cover assistance for preparation. Preferred Qualifications Previous experience in tourism, hospitality, theater, or education. Multilingual skills (Spanish, French, Italian, Mandarin, etc.) are a plus. Familiarity with NYC neighborhoods, landmarks, and history. Compensation & Benefits Hourly Pay: Licensed guides: $22 – $25/hour + tips. Trainee/non-licensed guides: $18 – $20/hour + tips (while obtaining license). Performance-based incentives and bonuses. Flexible scheduling options. Growth opportunities within the company. Free or discounted access to partner attractions.

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  • Locksmith
    Locksmith
    hace 29 días
    Jornada completa
    Paterson

    Responsible for record keeping, key and lock changes, proficiency in meeting requests/demands which occur on a daily basis in Paterson, Wayne, St. Joseph's Long Term Care and Rehabilitation Center, and all the satellites. Creates and maintains master key systems and the re-keying/pinning of locks. Installs, repairs, and maintains Access Control Hardware. Qualifications • Work requires a High School diploma or equivalent and three years of previous work related experience working with locks, keys, and related material., • Good communication skills both in writing and verbally., • Valid driver’s license with no pending violations and an acceptable safe driving record, as well as compliance with Qualifications to Drive a System Vehicle as well as all policies as outlined in the SJH Fleet Management & Safety Program About Us St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”. Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week) • Competitive salary*, • Robust benefits with health, dental, Rx and vision plans, • 403b retirement plan options with company match**, • Health & Wellness*, • Non-Profit Health System – eligible for Federal Student Loan Forgiveness, • PTO, and paid holidays, • Tuition reimbursement, • Employee Assistance Program, • LTD : Long Term Disability, • Life Insurance Options, • Onsite Day care Program *Available for Per Diem Employees and Part-time Employees working under 20 hours per week. **403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week. Pay transparency: St. Joseph’s Health provides a salary range to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc.” The salary range does not include incentives, differential pay or other forms of compensation. About the Team St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures. The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics. The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize™ - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.

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  • Center Manager
    Center Manager
    hace 1 mes
    $28–$34 por hora
    Jornada completa
    Sunset Park, Brooklyn

    CENTER MANAGER AT HAPIK INDUSTRY CITY (Brooklyn, NY) HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Expected hours: 30 – 40 per week Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: Day shift Evening shift Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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  • Center Manager/Manageress
    Center Manager/Manageress
    hace 1 mes
    Jornada completa
    Sunset Park, Brooklyn

    HAPIK is a new and fast-growing brand of fun climbing gyms, and a new concept in the world of family entertainment centers (FEC). With an international presence (UK, France, Germany, Spain, USA), we strive to offer our guests a SAFE, FUN and UNIQUE climbing experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and vertical challenges fully secured through auto belays as well as high ropes courses. With HAPIK, indoor rock climbing is made fun and accessible. Our purpose is to promote education, self-confidence and well-being through active play. At HAPIK, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE”. With already 3 locations in the US (Los Angeles, Dallas and Yonkers) we are opening our first location in Brooklyn in the amazing creative hub of Industry city and we are seeking a Center Manager who will bring this new center to the top. It is a great time to join the HAPIK adventure! PRINCIPAL DUTIES & RESPONSABILITIES The Center Manager is the Center Leader. They are accountable for everything that happens in the center and strive to bring the Center to the summit. This role is not confined to an office or laptop; the Center Manager spends over 75% of their time on the floor, actively engaging with staff and customers. They oversee all aspects of their center’s operations, leading by example, ensuring safety protocols, exceptional customer service, efficient facility operations, and business growth. The manager’s main responsibilities are: Customer Service: Foster a welcoming and inclusive environment for all visitors, ensuring exceptional customer service at all times. Address customer inquiries, concerns, and feedback promptly and professionally. Resolve any issues or conflicts that arise among customers or staff members. Safety: Ensure safety by enforcing all company and regulatory standards, Conduct regular safety inspections of climbing equipment, walls, harnesses, rope courses and other facilities. Staff Management: Hire, train, manage and motivate the staff in order to create a strong team environment and a result-driven culture, Create staff schedules, Be a hands-on leader and role model able to support the team by executing any position as needed. Facility Operations: Deliver efficient day-to-day operations for the center, including center opening/closure procedures, equipment maintenance, facility cleanliness, inventory management and cash and sales control. Business Development: Help the business thriveand ensure outstanding customer satisfaction to meet the company’s goals. Develop and manage budgets and implement some business strategies to drive revenue growth (pricing, promotions, marketing initiatives, …) Build relationships with community organizations, schools, and other potential stakeholders to promote the facility and increase participation. Stay informed about industry trends and competitor activities and adapt strategies accordingly. EDUCATION & QUALIFICATIONS Bachelor’s degree in business administration, sports management, hospitality or a related field or equivalent experience preferred. Prior 3 years of managerial experience, preferably within leisure, recreation, fitness, hospitality, entertainment or related industry. Knowledge of rock climbing is a plus. Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent communication and problem-solving abilities. Knowledge of safety regulations and best practices related to climbing or adventure sports. Familiarity with financial management principles and budgeting. CPR and first aid certification (preferred). SKILLS & VALUES Be enthusiastic: display a high level of positive energy and a wide smile. Be bold: take the initiative and achieve results. Show team spirit: be proud of your team and show commitment to doing well. Please note that applications submitted without a cover letter will not be considered. JOB DETAILS • Full time non-exempt., • Pay: 28-34$/hour considering experience + Bonus (up to 2500$ per quarter), • PTO: 15 (120 hours) vacation days 5 (40 hours) sick days 5 floating holidays • Health insurance, • Dental & Vision Insurance, • Availability on weekends, holidays and school holidays required, • Flexible scheduling: options for flexible work hours, especially during non-peak seasons, • Perk: employee discounts on climbing sessions and merchandise Job Type: Full-time Pay: $28.00 - $34.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Only application with a cover letter will be considered. Please submit a cover letter in the supporting document section in the review application page. Experience: Customer service: 3 years (Required) Supervising: 3 years (Required) Language: English (Required) Ability to Commute: Brooklyn, NY 11223 (Required) Ability to Relocate: Brooklyn, NY 11223: Relocate before starting work (Required) Work Location: In person

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