(Korean Bilingual) Senior Training Center Franchise Business Technician
13 days ago
Fort Lee
Job Description About the Role A bakery franchise company headquartered in Fort Lee, NJ is hiring a Senior Bakery Training Specialist. This role leads pre-opening training for new franchise stores, covering product preparation, quality control, and store operations to ensure a successful launch. You will also deliver foundational training for internal employees, manage training center operations, and develop training curricula and materials. The position combines hands-on bakery expertise with training delivery and program development. Requirements Key Responsibilities Training Delivery • Deliver comprehensive pre-opening training for new franchise store owners and employees, covering product preparation, quality control, and store operations., • Train store teams on product sales, customer service, and both manual and new products., • Provide instruction on hygiene, frozen dough management, and store quality control., • Train on the proper use and maintenance of kitchen equipment. Training Center Operations • Establish and manage training schedules and operational plans., • Ensure industrial safety and food safety compliance at the training center., • Manage training center expenses, inventory, procurement, and purchase orders. Curriculum & Documentation • Develop and update training curricula, manuals, presentations, and guidelines., • Prepare and manage training documents and reports., • Conduct post-training evaluations (surveys, feedback) and analyze training effectiveness., • Plan, design, and continuously improve training programs. Product R&D & Equipment • Provide product training for new products., • Conduct foundational training for new internal employees., • Develop and test new equipment and small tools. Required Qualifications • Prior bakery experience., • Knowledge of baking multiple types of bread, and baking and decorating cakes., • Associate or bachelor's degree, or equivalent years of work experience., • 1-2 years of combined experience with food or ingredients and manufacturing., • Knowledge of GMP and HACCP., • Basic understanding of food production fundamentals., • Korean/English bilingual., • Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)., • Strong verbal and written communication, including the ability to write reports and business correspondence., • Ability to read and interpret procedure manuals and regulatory documents., • Ability to present information and respond to management-level questions., • Detail-oriented with strong record-keeping skills, able to manage multiple priorities with minimal supervision. Preferred Qualifications • Research and development (R&D) experience in the bakery industry. Benefits Compensation & Benefits • Salary: $90,000 - $120,000 per year, • Medical, dental, vision, and life insurance, 100% company-covered from Day 1, • Short-term and long-term disability (short-term 100% covered), • 401(k) with 5% match, no vesting period, from Day 1, • Free onsite lunch catering or daily lunch allowance through payroll, • $50 monthly gym reimbursement, • Cellphone reimbursement, • Employee discounts (40% off products and services), • Paid time off (generous, increases by tier), • 40 hours of paid family leave each year (family care or volunteer trip), • Paid maternity leave (100% paid for 12 weeks), • Paid secondary caregiver leave (up to 2 weeks), • Paid creative leave (up to 2 weeks, based on years of service), • 11 paid holidays, • Talent sharing opportunities, • Employee club activities (movie, e-sports, book, sports, and more) Location & Schedule • Onsite in Fort Lee, NJ., • Full-time.