It support engineer jobs in White Plains, New YorkCreate job alerts

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 59 schools in NYC a fair shot at reaching his or her potential. Hiring for School Year 2025-26!\n At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. \n Why Success Academy? \n More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. \n What We Look For: \n Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. \n A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. \n Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. \n Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. \n Here’s What You’ll Get: \n A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. \n Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. \n World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. \n Key Responsibilities: \n Lesson Planning and Instruction: \n\n • Study and implement lesson plans that align with curriculum standards.\n, • Utilize a variety of instructional strategies and technologies to enhance learning.\n, • Assess student progress through assignments, tests, and observations.\n, • Provide timely feedback and support to help students improve.\n, • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues.\n Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. \n Privacy Policy: \n By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy. \n Current Success Academies Employees: \n Please apply through the Internal Job Board via Greenhouse. \n You will be asked to log in through your Okta Profile. \n We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. \n Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Title: Solution Engineer Location: White Plains, NY (3 days Onsite) Duration: 12 months contract About Cogent Infotech At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. Position Summary This transformation impacts Finance & Accounting, Human Resources, Strategic Supply Management (SSM) and IT departments. The goal is to implement a composable ERP systems that integrates all business functions, including finance, operations, and human resources, into a unified platform. Key Responsibilities • Support services for a range of ongoing projects such as the eGRC SaaS Migration, HR Connect, and SharePoint 2016 migrations., • Develop and maintain governance documentation, technical architecture, and solution blueprints to guide the effective implementation and evolution of these projects., • Work closely with project teams and stakeholders to understand their needs, provide technical expertise, and ensure that all solutions are aligned with organizational goals and industry’s best practices., • Create and maintain detailed documentation and ensure compliance with relevant standards and policies to guarantee the stability and performance of these critical systems., • Conduct thorough analysis of client/user requirements, design, develop and test the software to meet defined specifications including the ability to uncover, comprehend, and document complex business requirements, challenges, and processes., • Develop designs, layouts, and documentation to identify project requirements and how specific aspects will be integrated cohesively. Required Qualifications and Skills • BA or Equivalent in computer science or related field., • 5-7 Years of designing and architecting technical solutions., • Excellent communication skill., • Knowledge of a wide variety of systems and technical platforms from infrastructure to AI., • Experience of identifying and selecting software solutions to business needs including Commercial of the Shelf (COTS), SaaS and PaaS applications., • Knowledgeable in advanced concepts of cloud computing, datacenter consolidation, IT infrastructure services, cyber security, data management services, etc., • Knowledge of advanced network administration and security principles and practices related to architecture., • Advanced knowledge of most industry-standard solution engineering, application architecture and systems integration approaches and concepts. Preferred Qualifications • Cloud fundamentals (Azure, AWS, GCP) certification preferred. Core Competencies • Proactive and resourceful with a problem-solving attitude., • Ability to identify, analyze, and resolve complex security and compliance issues., • Strong interpersonal and communication skills, with the ability to effectively collaborate with diverse teams. Equal Opportunity & Inclusion Statement Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply Application Process Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us—we are happy to assist. Join Us At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.

Overview As an AI Engineer specializing in AI Agents, you will play a pivotal role in our organization's transformation strategies by designing and developing domain-specific AI agents and solutions. Prototyping, iterating, and taking these solutions to production, you serve as the technical complement to the business side of the AI Solutions Lead. Your work will involve close collaboration with transformation teams, business stakeholders, and AI platform teams to create scalable, cross-domain AI solutions that deliver actionable insights and perform intelligent tasks. Responsibilities • AI Development (40%)., • Prototyping, iterating, and taking to production domain-specific AI agents that can communicate and work with other AI agents, performing tasks such as information gathering, insight generation, and intelligent actions., • Writing and optimizing code for high-performance AI models., • Develop an actionable Generative AI roadmap and drive solution development using Gen-AI and Agentic AI capabilities., • Collaboration with Teams (20%)., • Collaborate with transformation teams and business stakeholders to understand requirements and tailor AI agents to specific domains., • Work closely with AI platform teams to build scalable and cross-domain AI agents while ensuring end-to-end observability., • Integration & Deployment (20%)., • Lead AI projects, demonstrating hands-on experience in code development and software engineering., • Deploy, monitor, and optimize AI agents on cloud infrastructure, ensuring high availability and performance., • Continuous Learning (20%)., • Stay updated with the latest advancements in AI and machine learning technologies and integrate these into existing or new AI agents., • Conduct thorough testing and validation to ensure the reliability and accuracy of AI agents and solutions., • Decision-Making Autonomy Moderate – Significant autonomy in the technical aspects of AI model development and implementation, working under the strategic direction provided by the Senior AI Solutions Manager., • Supervision Required Moderate – Operates with general guidance from the Senior AI Solutions Manager, with regular updates for alignment and support., • Complexity of Role High – The role requires managing complex AI/ML projects, working with large datasets, and ensuring successful integration with existing systems while maintaining scalability., • The expected compensation range for this position is between $106,400 - $178,100., • Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process., • Bonus based on performance and eligibility target payout is 12% of annual salary paid out annually., • Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement., • Bachelor’s or Master’s degree in Computer Science, AI/ML, Data Science, or a related field., • Proficiency in programming languages such as Python, Java, or C++., • Experience and working knowledge with Agentic AI frameworks (e.g., Langchain, CrewAi, MCP, A2A) and deployment of AI solutions on cloud infrastructures (AWS, Azure, or Google Cloud)., • Strong understanding and experience in designing AI agents and integrating advancements in AI/ML technologies., • Excellent analytical, problem-solving, and communication skills., • Ability to work collaboratively in a cross-functional team environment., • Technical Proficiency: Deep understanding of new technologies, GenAI algorithms and Agentic tools., • Problem-Solving: Ability to translate business challenges into technical solutions., • Collaboration Skills: Effective at working within cross-functional teams., • Agility: Flexibility to adapt to changing requirements and new technologies., • Communication Skills: Capable of explaining complex technical concepts to non-technical stakeholders. Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity. If you'd like more information about your EEO rights as an applicant under the law, please download the available ___ & ___ documents. View ___ Please view our ___

About Us We are a premier retailer known for our commitment to quality, customer service, and innovation. As we prepare to transition into a publicly-traded company within the next 6–12 months, we’re building a future-ready IT audit function that emphasizes automation, efficiency, and compliance. To support this transformation, we're seeking an IT Audit Engineer—a technically capable professional who can independently develop scripts and tools that automate evidence gathering, testing, and other components of our IT audit processes. Unlike traditional IT auditors, this role is designed for someone who can build and maintain technical solutions without relying on outside engineering support. This is your opportunity to help shape a modern, tech-enabled audit program in a fast-paced, high-growth environment. Job Summary As our IT Audit Engineer, you will lead the technical side of audit execution—developing scripts, building automation, and integrating tools to streamline audit and compliance activities. You will work closely with IT auditors, process owners, and engineering teams to identify areas for automation and implement practical, secure, and auditable solutions. This role is ideal for someone who thrives at the intersection of compliance and code—a problem-solver who can write scripts as easily as they can navigate complex compliance and regulatory requirements. Key Responsibilities • Develop and maintain PowerShell and Python scripts to automate evidence collection, controls testing, and system analysis., • Build tools and lightweight utilities to streamline and support recurring audit procedures. Analyze system logs and event data to validate control performance and identify anomalies., • Partner with auditors and business teams to identify manual tasks that can be automated. Design and maintain documentation for all automation workflows, ensuring transparency and repeatability., • Support internal and external audits by building self-service or on-demand tooling for audit readiness., • Maintain version control and secure storage of scripts, ensuring audit trails are intact., • Help define best practices for audit automation, and act as a subject-matter expert for technical tooling within the audit team., • Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field., • 1–3 years of experience in IT audit, automation engineering, or security scripting roles., • Strong scripting and automation skills using PowerShell and Python., • Experience analyzing and parsing system logs, event data, and access controls., • Familiarity with regulatory and compliance standards such as SOX, ISO 27001 and NIST. Ability to build tools or scripts that interact with directory services (e.g., Active Directory), logging platforms, and file systems., • Experience managing code in version control systems (e.g., Git)., • Experience with Workiva and Tripwire is a plus., • Strong documentation and process management skills to support audit traceability., • Ability to work independently and prioritize work across multiple audits and compliance initiatives. What We Offer • Competitive salary and comprehensive benefits package, • A key technical role in our transition to becoming a publicly-traded company, • Opportunities to define audit automation practices from the ground up, • A collaborative, forward-thinking environment where your technical input drives real impact.

The Systems Engineer Level 2 (SE2) position is a highly motivated team player with excellent interpersonal skills. The SE2 position is exempt and will work onsite 5 days per week at our client location in Valhalla, NY. You will work on requests for technical support by telephone, email, or Chat and troubleshoot diverse issues with workstations, peripherals, industry line of business applications, and server infrastructures. End-user and team member support is the overall expectation of this role. Interacting with vendor support contacts to identify and resolve issues on various computing equipment is part of this role. RESPONSIBILITIES • Troubleshoot and resolve desktop, server, and line of business application incidents, • Complete move/add/changes of client workstations/servers, • Resolve escalated issues from the L1 team members, • Train and guide clients in software and hardware usage, • Collaborate with other departments to solve complex issues, • Tasks assigned by leadership, • Keep an eye on expiration of any software and hardware for your customer and recommend replacements, • Basic understanding of Active Directory OU Structure; ability to create security groups and apply NTFS permissions, • Basic understanding of Managed Backup software(s) and file restoration; perform a virtual disk restore, • Basic understanding of namespace and DFS replication; ability to identify replicated folders and namespace servers, • Ability to identify when an issue is DNS related; ability to check DHCP for correct settings (Gateway/DNS servers), identify DHCP device, and understand A Records, CNAME, and MX records, • Basic understanding of folder inherence; ability to create and modify file permissions, and identify and perform basic troubleshooting, • Ability to identify and troubleshoot InTune issue; modify existing InTune policies, • Exchange/Office 365, • Understand mail flow from sender to recipient, • Update/change Send & Receive Connectors, • Legal Hold/eDiscovery/Compliance, • Creating new Transport rules, • Ability to install a network printer on the server and perform advanced diagnostics, as well as scan to email setup and scan to folder setup, • Experience with Network Printing including how to add a printer to Print Management, and troubleshoot existing printer GPOs and driver issues, • Understanding of RDGateway setup on the server; troubleshooting server-side issues; publish RemoteApp, • Basic understanding of network routing including the difference between dynamic & static routing, • Overall understanding of basic server components, knowledge of RAID, ability to identify and utilize iDRAC and Dell OMSA, • Experience with spam filtering: set up encryption filters, and understand mail flow and how it relates to spam filtering as well as how to whitelist/blacklist Company-wide, • SQL knowledge, • RBL checks, contacting vendors to fix, • Basic knowledge of SQL services, servers, and different SQL applications, • Ability to troubleshoot SQL Server service issues, • Troubleshoot ODBC and determine if issues are server or client-side, • Basic understanding of SAN technology and ability to patch, • Be able to check NAS functions, • Perform file-sharing operations, • Basic knowledge of iSCSI/FibreChannel, • Modify current scripts, • Office Deployment Tool, • File share/SharePoint, • Basic understanding of folder inherence, • Ability to create and modify file permissions, • Ability to identify and perform basic troubleshooting, • High School diploma, • Minimum of 4 years of work experience in a Help Desk role, • CompTIA A+/Network+ or equivalent experience, • Own and maintain a personal vehicle for onsite travel, when needed, • Complete Technical understanding and expertise in the following:, • Windows Desktop, • DNS functionality, • Mail flow diagnostics, • VPN support, • File server support, • RDS environment support, • Active Directory support, • Solid customer service, communication, and organizational skills, • Ability to work under tight deadlines and shifting priorities, • Occasionally work past scheduled work hours to complete work tasks, • Including occasional nights and weekend work as needed, • Participate in a rotating on-call schedule, • Reliable and punctual, • MCSA certification is a plus, • Network (Sophos, SonicWALL, Cisco) certifications are a plus Anatomy IT embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team. We believe in putting our customers first, empowering our people to drive growth, being technologically innovative, simplifying the complex, delivering results to our commitments with a sense of urgency while embracing diversity, equity, and inclusion. THE COMPANY Anatomy IT helps healthcare providers deliver exceptional patient care through technology and cybersecurity solutions. With 30+ years of experience, we understand healthcare organizations' unique risks, opportunities, and challenges. Anatomy IT is one of the largest and fastest-growing healthcare IT companies, partnering with over 19,000 providers and healthcare staff nationwide, including ASCs, physician groups and hospitals. BENEFITS We love collaborating and working together as a team. Our benefits include healthcare (medical, dental & vision), 401K fund contribution, paid-time-off, short & long-term disability, and a family atmosphere of caring and concern for each team member. EQUAL OPPORTUNITY EMPLOYER We are proud to be an equal opportunity employer – and celebrate our employees' differences regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Why take this Senior Help Desk Engineer role?. What the company needs in a Senior Help Desk Engineer:. Senior Help Desk Engineer - Enterprise IT Support (On-Site) - Fairfield County, CT.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 59 schools in NYC a fair shot at reaching his or her potential. Hiring for School Year 2025-26!\n At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. \n Why Success Academy? \n More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. \n What We Look For: \n Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. \n A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. \n Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. \n Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. \n Here’s What You’ll Get: \n A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. \n Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. \n World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. \n Key Responsibilities: \n Lesson Planning and Instruction: \n\n • Study and implement lesson plans that align with curriculum standards.\n, • Utilize a variety of instructional strategies and technologies to enhance learning.\n, • Assess student progress through assignments, tests, and observations.\n, • Provide timely feedback and support to help students improve.\n, • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues.\n Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. \n Privacy Policy: \n By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy. \n Current Success Academies Employees: \n Please apply through the Internal Job Board via Greenhouse. \n You will be asked to log in through your Okta Profile. \n We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. \n Success Academy Charter Schools does not offer employment-based immigration sponsorship.

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is not required. Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 59 schools in NYC a fair shot at reaching his or her potential. Hiring for School Year 2025-26!\n At Success Academy, we don’t just hire teachers, we build them. You don’t need a background in education to launch your career with us. Whether you’re an athlete, engineer, artist, chess champion, or math whiz, we’ll equip you with the tools, training, and world-class coaching to thrive in the classroom and beyond. \n Why Success Academy? \n More than the highest-performing K-12 charter school network in NYC, Success Academy is a launchpad for careers of significance. Our teachers don’t just show up, they redefine what’s possible for their students and themselves. \n What We Look For: \n Resilience, drive, and a winning mindset: You’ll be challenged. You’ll be coached. You’ll grow. Every day is a chance to push through limits and raise the bar. \n A commitment to excellence: You execute a proven playbook. You plan ahead, stay organized, and sweat the details because excellence lives in the little things. You believe structure and consistency create space for kids to thrive, and you don’t cut corners. \n Total belief in every student: You’ll never settle for average – not in yourself, not in your students. Here, we 100% commit to getting 100% of our kids into 4-year colleges. \n Passion for content and curiosity to grow: You love learning, and it shows. Whether it's literature, math, science, or art, you bring genuine enthusiasm to your subject and a hunger to keep getting better. Feedback isn't just accepted – it’s fuel. \n Here’s What You’ll Get: \n A mission with meaning: You’ll play a critical role in shaping the futures of young people and helping them reach their full potential. \n Skills that set you apart: Build essential skills like public speaking, strategy, data analysis, leadership, and conflict resolution. \n World-class coaching and development: No education background? No problem. We’ll train you—hard—and elevate you even harder. \n Key Responsibilities: \n Lesson Planning and Instruction: \n\n • Study and implement lesson plans that align with curriculum standards.\n, • Utilize a variety of instructional strategies and technologies to enhance learning.\n, • Assess student progress through assignments, tests, and observations.\n, • Provide timely feedback and support to help students improve.\n, • Communicate regularly with students, parents, and guardians regarding academic progress and behavioral issues.\n Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth. \n Privacy Policy: \n By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy. \n Current Success Academies Employees: \n Please apply through the Internal Job Board via Greenhouse. \n You will be asked to log in through your Okta Profile. \n We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. \n Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Job Description Summary Our client, a Fortune 500 pharmaceutical company, has engaged GForce Life Sciences to provide a Mechanical Engineering Manager. The Project Engineer will have expertise in HVAC, central infrastructure, process systems, fire protection, plumbing, controls and BMS systems. The PE is responsible for overseeing the engineering of MEP/FP and critical equipment systems of major capital projects and initiatives from conceptualization through programming, design, bidding, construction, commissioning, and close out. The Project Engineer will be responsible for multiple high-complexity projects of diverse scope that require an understanding of state of the art construction techniques and a high level of expertise in HVAC, process systems, plumbing, fire protection, and BMS systems, as well as rigor in compliance, and the highest standard of care. Science projects include research laboratories, vivarium, pilot scale manufacturing, major scientific equipment, amenity space, and infrastructure projects. The Project Engiener shall collaborate with the project team to effectively identify innovative solutions and bring clarity to the project process using a sophisticated analytical approach and sound judgement. Core focus areas include defining and meeting project goals for MEP/FP, BMS and related systems, reviewing budgets, schedules, scopes, and quality, as well as risk mitigation and responding to field conditions and construction logistics and challenges. The Project Engineer will be responsible to lead design teams and Construction Managers in both the pre-construction due diligence, design and scoping process with a focus on quality management, project controls, and user engagement as well as leading their teams through the bidding and construction administration process with a focus on field coordination, commissioning, substantial completion and close out. Responsibilities • Assists the Project Management team in developing the budget and schedule for design and construction projects, including renovations and green field projects., • Works closely with Project Management, Engineering, Space Planning, EHS, Operations, and User teams to fully and rigorously document the MEP/FP and related requirements in the Owner’s Project Requirements document., • Performs preliminary due diligence explorations of existing MEP/FP systems during project initiation to identify any potential risks to the project and any opportunities for improving the building systems of existing buildings., • Assists the Project Manager and Procurement in the development of scopes of work for design professionals, construction managers, general contractors and commissioning agent RFPs. Assist in the evaluation and bid leveling of proposals., • Works directly with hired MEP engineers, consultants, and contractors to answer questions, resolve issues and develop solutions., • Provides supervision for all stages of the development and documentation of mechanical requirements for lab and other equipment for the project. Collaborates with the Project Management team, engineers, end users, the Asset Management team, EHS, design professionals, lab equipment vendors, design professionals and contractors to ensure that all mechanical system requirements for the equipment are met., • Provides detailed reviews of and comments on due diligence reports, test fits, Basis of Design documents, room data sheets, construction documents and specifications prepared by the design professionals, checking for thoroughness, accuracy and compliance with the project requirements, design and documentation standards and minimize errors and omissions., • Identifies long lead time equipment for potential Early Works purchasing by the contractor, • Works with the Project Managers, Design Professionals and Contractors to find solutions to mitigate costs and schedule delays due to errors and omissions in the design documents and unforeseeable field conditions, • Reviews shop drawings and submittals, RFI responses, and Change Orders, • Makes frequent site visits to ensure that mechanical requirements are being implemented correctly during construction and creates field reports., • Reviews Design Professional punch lists, • Manages commissioning, auditing, & validating facilities systems for Capital Projects., • Assists the Asset Management and Operations team in preparing equipment lists for import into the Integrated Workplace Management System, • Coaches and Mentors other members of engineering staff and supervises day to day operation of MEP systems., • Interacts with municipalities to obtain building permits and inspections., • Supervises, coordinates, and schedules work with outside contractors and internal technicians., • Bachelor’s degree in Engineering required, • Minimum of 5 years in an MEP engineering role, • In-depth knowledge and extensive experience in Building Systems for complex life science laboratory and vivarium projects, • Skilled in the use of AutoCAD, Revit, Navisworks, SharePoint and Bluebeam Revu, • On-site 4 days/week in Tarrytown, NY, • Salaried consultant position. 12+ months with high possibility to extend, • 15 days PTO/sick leave, • Paid holidays, • Start ASAP 88MGl6WoM2

Job DescriptionSolution EngineerJob Type: Temporary (12-month assignment) Pay Rate: $50-80/hour DOE Location: White Plains, NY | Hybrid (minimum 3 days on-site per week)Job OverviewMadison Approach Staffing is recruiting for a Solution Engineer to support our client's Information Technology department during a multi-year ERP transformation initiative. This role requires strong expertise in cloud architecture, enterprise application integration, and hybrid infrastructure solutions. The ideal candidate will lead end-to-end cloud architecture implementations, integrate SaaS/IaaS/PaaS components into existing enterprise systems, and ensure seamless interoperability between cloud and on-premises environments. Experience with ServiceNow, ERP systems, IDAM platforms, and multi-cloud environments (Azure, AWS, GCP) is essential. This is an immediate-start, 12-month contract opportunity.Key Responsibilities • Implement end-to-end cloud architecture for enterprise applications and services across Azure, AWS, and GCP platforms, • Evaluate and select appropriate cloud services based on business and technical requirements, • Lead integration of SaaS, IaaS, and PaaS components into existing enterprise systems including ServiceNow, ERP platforms, and IDAM systems, • Ensure seamless data flow and interoperability between cloud and on-premises systems, • Implement cloud security best practices including IAM (Identity and Access Management), encryption, and network security protocols, • Design hybrid and multi-cloud strategies to meet organizational needs, • Enforce architectural standards and reusable patterns across all implementations, • Maintain architecture diagrams, decision logs, and comprehensive technical documentation, • Provide support services for ongoing enterprise projects including SaaS migrations, HR system implementations, and platform modernization initiatives, • Develop and maintain governance documentation, technical architecture, and solution blueprints to guide effective implementation and evolution of projects, • Work closely with project teams and stakeholders to provide technical expertise and ensure all solutions align with organizational goals and industry best practices, • Conduct thorough analysis of client and user requirements; design, develop, and test software to meet defined specifications including the ability to uncover, comprehend, and document complex business requirements, challenges, and processesRequired Skills & Experience, • Experience: 5-7 years of designing and architecting technical solutions with focus on cloud infrastructure, • Cloud Architecture: Proven capability to implement end-to-end cloud architecture for enterprise applications and services, • Cloud Platforms: Strong hands-on experience with Azure, AWS, and/or GCP including service evaluation and selection, • Integration Expertise: Experience leading integration of SaaS, IaaS, and PaaS components into enterprise systems, • Hybrid Architecture: Ability to design and implement hybrid and multi-cloud strategies, • Enterprise Platforms: Experience with ServiceNow, ERP systems, and IDAM (Identity and Access Management) platforms, • Cloud Security: Deep knowledge of cloud security best practices including IAM, encryption, and network security, • DevOps: Familiarity with DevOps practices and CI/CD pipelines, • Solution Engineering: Advanced knowledge of industry-standard solution engineering, application architecture, and systems integration approaches, • Documentation: Strong ability to maintain architecture diagrams, decision logs, and enforce architectural standards, • Communication: Excellent verbal and written communication skills with ability to interact effectively with technical and non-technical stakeholders, • Education: Bachelor's degree or equivalent in Computer Science or related field, • Must be local to the Tri-State area and available for W2 employmentPreferred Skills & Experience, • Cloud fundamentals certification (Azure, AWS, or GCP), • Multiple cloud platform certifications, • Experience with governance frameworks and enterprise architecture methodologies, • Background in finance, HR, or supply chain management systems, • Familiarity with enterprise content management and collaboration platforms, • Experience with datacenter consolidation and IT infrastructure servicesWork Schedule & Details, • Monday through Friday, 7.5-hour work day with 0.5-hour unpaid lunch, • Hybrid schedule with minimum 3 days on-site (remote work privileges may be adjusted based on business needs), • Paid for time worked only; no paid holidays, vacation, or sick days during contract period, • Overtime not permitted unless authorized in advance, • Immediate start date availableTo Apply: Please submit your resume to Madison Approach Staffing. Only qualified candidates will be contacted for interview consideration.No C2C or subcontracted vendors. W2 eligible employees only.

Job Description Our Client A fast growing standards and insurance startup based in San Francisco, they have raised 15 million dollars in funding and are reinventing how enterprises adopt AI agents. Their two pronged model, which includes creating the industry’s first AI agent standard and pairing it with bespoke insurance coverage, gives AI companies a trusted pathway to certify their agents and reduces enterprise risk. By helping AI vendors earn credible certification and providing insurance protection against failures such as hallucinations, data leaks, or control breakdowns, they enable enterprise buyers to deploy AI with confidence rather than fear. With deep expertise in AI risk, insurance, and standards, they are building the essential “confidence infrastructure” that will support safe AI scale up. About Us Catalyst Labs is a leading talent agency with a specialized vertical in Applied AI, Machine Learning, and Data Science. We stand out as an agency that’s deeply embedded in our clients’ recruitment operations. We collaborate directly with Founders, CTOs, and Heads of AI in those themes who are driving the next wave of applied intelligence from model optimization to productized AI workflows. We take pride in facilitating conversations that align with your technical expertise, creative problem-solving mindset, and long-term growth trajectory in the evolving world of intelligent systems. Location: San Francisco Work type: Full Time, Compensation: above market base + bonus + equity Roles & Responsibilities * Lead end-to-end development of AI agent products and infrastructure, collaborating closely with the founding team. * Build and scale evaluation pipelines to detect AI agent failures in deployment (e.g., hallucinations, jailbreaks, brand risks, data leakage). * Design and implement the gold standard for secure, safe, and reliable AI agents. * Develop and maintain full-stack systems, including backend (Python, LangChain) and frontend (React, TypeScript) components. * Create monitoring tools, filters, and authorization frameworks to support AI agent builders. * Work on-site in San Francisco, contributing to a fast-paced, high-agency startup environment. * Ship products frequently, gather user feedback, and iterate rapidly to improve reliability and safety of AI systems. Qualifications * Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience. * 1+ years of experience as an AI Software Engineer with active coding responsibilities. * Proven expertise developing AI agents and LLM-based systems (e.g., published research or work in a leading AI team). * Founding or early-stage startup experience, with demonstrated ability to own end-to-end product development. * Strong understanding of AI evaluation methodologies and deployment reliability standards. * Excellent problem-solving and communication skills with the ability to articulate technical impact in business terms. * Evidence of high agency, ownership, and execution velocity (e.g., promotions in <2 years, side projects, or rapid iteration). * Can work full-time on-site in San Francisco (5 days a week).

Job Description Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (3 days in the office / 2 days remote). About your team: The Enterprise Architecture organization is looking for a Cloud Platform Engineer to help shape the future of cloud infrastructure. In this role, you will be responsible for cloud architecture, design, automation, and engineering. You will partner closely with IT leadership to establish and formalize the Cloud Platform Engineering practice as part of our broader cloud operation model. This role offers the opportunity to work with bleeding-edge AI tools and cloud technologies as we evolve and scale our platform. Your work will focus on delivering clean, reusable, well-tested code and creating documentation system designs to support enterprise-scale cloud adoption. What will be your responsibilities within IBKR: • Plan, design, test, and deploy infrastructure as code, • Write infrastructure as code using Terraform to build a global Terraform registry, • Work closely with cloud architects to create solutions, • Manage the cloud platform engineering team under the Enterprise Architecture organization, • Seven-plus years of IT management experience, • Seven-plus years of hands-on cloud engineering experience with public clouds (AWS required), • Experience building and leading engineering teams, • Experience in designing, building, and running enterprise-scale workloads in cloud infrastructure (AWS required), • Knowledge and understanding of CI/CD pipelines and infrastructure as code (IaC), • Knowledge of and experience with serverless solutions in AWS, • Experience with programming languages such as Java, Python, Node.js, • Experience developing and maintaining IaC for cloud-based solutions, • Experience with Terraform and Terraform Enterprise, • Exceptional personal communication and teamwork interaction skills, • Proven leadership skills and demonstrated ability to mentor, influence, and partner with engineering teams to deliver scalable, robust solutions., • Self-motivated and able to handle tasks with minimal supervision., • Superb analytical and problem-solving skills., • Excellent collaboration and communication (Verbal and written) skills., • Outstanding organizational and time management skills.Company Benefits & Perks, • Competitive salary, annual performance-based bonus and stock grant, • Retirement plan 401(k) with competitive company match, • Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium., • Wellness screenings and assessments, health coaches, and counseling services through an Employee Assistance Program (EAP), • Paid time off and a generous parental leave policy, • Daily company lunch allowance provided and a fully stocked kitchen with healthy options for breakfast and snacks, • Corporate events, including team outings, dinners, volunteer activities and company sports teams, • Education reimbursement and learning opportunities, • Modern offices with multi-monitor setups

Job Description K&A Engineering Consulting – is a privately held company, providing comprehensive consulting, engineering and design, program/project management, construction management, and support services to power utility and industrial clients. Specializing in substation, transmission, distribution, distributed energy resources, and EPC services, we excel in solving complex challenges with precision-driven solutions. We pride ourselves on employing top talent, fostering a culture of excellence, and building meaningful relationships with clients and employees. Powered By Innovation, Passion, And Purpose. Start your K&A Career: We are seeking a highly motivated and skilled Senior Project Cost Engineer to join our team at K&A Engineering in White Plains, New York. In this role, you will have the opportunity to work on exciting and challenging projects that make a real impact in the energy and utility sectors. You’ll be part of a dynamic, people-focused team where your expertise, ideas, and contributions will be valued and celebrated. Role Expectations: • Implementing & maintaining the cost management control system/processes, • Defining standardization tools to ease the cost controls in the projects., • Implement and ensure cost control processes to report on estimates, expenditures and cost commitments accurately., • Strong liaison with the internal and external stakeholders, to ensure the determination on the committed expenditure and update/interrogate current budget assumptions., • Provide reporting that allows comparison across projects and understanding the differences between them., • Liaising with the Program Manager(s), Project Manager(s), Engineering, Procurement and Construction personnel in order to understand project issues and anticipate (and mitigate) their impact on the project's budget., • Manage and assess accurately an enormous amount of information, identifying opportunities and early warnings on any potential deviation., • Support projects ad hoc, when required., • Supporting the month-end Value of Work Done (accruals/prepayments) process, • Leading the month-end financial reporting process including variance cost analysis reporting., • Develop the project’s cash flow reporting/forecasting process., • Preparing and reviewing project cost reports providing details on progress, actuals, forecast and explanation of variances, schedules updates and overall project dashboards and assemble data to consolidate., • Creating and maintaining WBS structures., • Creating and maintaining Availability Control (AC) on WBS’s., • Downloading budget, commitments, and actuals from SAP., • Manage Purchase Requisition /Order Approval (from a cost control perspective, i.e. coding and budget)., • Generate the following reports:, • Commitment Reporting / Closing Down PO’s, • Manual accruals request, • Cost Variance Analysis Reports, • Degree qualified or equivalent qualifications / experience., • Eight (8) years of experience in relevant role, • Excellent written and verbal communication skills, • Ability to influence at various levels of the organization both internal and external., • Proven significant experience of IT applications (SAP, Microsoft Office, Document Management Systems), • Proven significant experience of working with multi-disciplinary teams. Why Join K&A? People-First Culture: We put our people at the center of everything we do, creating an environment where your professional and personal growth is a top priority. Innovation & Learning: We encourage continuous learning and invest in your development through training, mentorship, and hands-on experience. Collaborative Team Environment: We believe in the power of collaboration and working together to achieve the best outcomes for our clients and employees. Recognition & Growth: We’ve earned our reputation through uncompromising precision and a commitment to excellence. As an agile and fast-growing company, we offer plenty of opportunities for your career advancement and growth. Competitive Compensation & Benefits: We offer a comprehensive benefits package for eligible classified employees, including but not limited to: • Medical, Dental, and Vision Insurance, • FSA, HSA, and Dependent Care Spending Account, • 401K (Traditional and Roth with Company Match), • Lifestyle Spending Account (LSA), • Paid Parental Leave, • Paid Holidays and Flexible PTO, • Tuition Reimbursement, Parking and Transit Reimbursement, and Pet Insurance, • Long-Term Disability, Short-Term Disability, and Life Insurance The salary range for this role considers a wide range of factors that are considered in making compensation decisions, including but not limited to technical ability, experience and training, licenses and certifications, and other related skillsets. The disclosed range is an estimate and has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

Job Description Job Title: Integration Engineer Location: White Plains, NY-10601 Salary/Payrate: $115K-$125K annually and AWESOME benefits!!! Work Environment: Hybrid, 3 days in office/2 remote (some weekends/after hours) Term: Permanent Bachelor’s degree required: Yes Referral Fee: AMS will pay $500 should the person you refer gets hired JOB DESCRIPTION #LI-JP1 Integration Engineer Our client, a leading global law firm, is seeking a skilled Integration Engineer to support the planning, evaluation, and deployment of firm-wide technologies. This role plays a key part in maintaining IT standards, implementing secure solutions, and supporting advanced technical operations. Key Responsibilities: • Lead and support mid-to-large scale tech implementations and system migrations, • Analyze, design, and implement technical systems and infrastructure, • Troubleshoot complex technical issues and conduct advanced research, • Recommend improvements to workflows and system designs, • Maintain documentation and contribute to security protocols and IT policies, • Provide third-level support (24/7 as needed), • Ensure compliance with firm standards and collaborate effectively across teams Required Skills & Experience: • Strong knowledge of Microsoft systems, Active Directory, virtualization (e.g., VMware), Citrix, and SCCM, • Experience in enterprise IT environments and remote software deployment, • Proficient in scripting (PowerShell, Batch, VBScript), networking (TCP/IP, DNS, DHCP), and imaging tools, • Excellent communication, problem-solving, and organizational skills, • Ability to manage multiple priorities in a fast-paced setting, • High school diploma (or equivalent) and 5+ years of relevant experience

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

Job Description We are an established IT Services firm looking to hire an energetic, motivated individual with strong interpersonal skills to provide onsite technical support to our clients (desktops, servers, network). Support Engineer Level 2 Certifications - CompTia A+, JAMF 100, Google Workspace Amin, ITTL Foundation or equivalent experience Required Skill Set: • Entry-level experience as Cisco network engineer, • General understanding of VLANS, spanning tree protocols, routing protocols., • General understanding of IP protocols (IPv4 addressing, UDP,TCP, DNS, DHCP) used when troubleshooting issues., • Experience managing iPads via an MDM solution, • Ability to troubleshoot VPN access, • Ability to troubleshoot wireless connections, • Ability to troubleshoot hardware issues for end-user devices such as laptops, chrome books, desktops, etc., • Handling several projects at a time, • Experience with Microsoft Active Directory or Azure AD, • Experience with Windows Deployment (Ghost, MDT, SCCM, Intune), • Experience with managed/configurable switches, • Experience with MDF Solutions (JAMF Pro, Microsoft InTune, AirWatch, Radix, etc.), • Experience with Google Admin Console, • Bachelor of Science Degree preferred but not required.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Job Title: IT Support Assistant - POS & Access Setup Reports to: Senior Engineer Supervises: N/A Date last edited: July 24th, 2025 Position Summary: The IT Support Assistant is responsible for configuring and maintaining iPad and Access Point devices to support our department’s infrastructure. This entry-level position involves basic troubleshooting, device setup through MDM tools, and providing first-level support to users. The ideal candidate is detail-oriented, reliable, and comfortable working in a structured, process-driven environment. % Key Performance Areas Performance Measures 30% Device Configuration • Set up iPads using Apple Configurator and Addigy MDM, • Set up and label wireless access points Maintenance & Troubleshooting • Monitor device health and connectivity, • Perform routine checks and updates on deployed systems Documentation & Compliance • Follow established procedures and update logs consistently, • Maintain records of deployed hardware and software configurations Support & Collaboration • Provide support for user inquiries regarding iPads and Access Points, • Collaborate with IT staff to escalate and resolve more advanced issues, • Maintain positive and helpful communication with internal teams, • Learn and apply new technologies used in our infrastructure Education: • High school diploma or equivalent required, • 1–2 years of experience in an IT support or helpdesk role, • Experience with Apple Configurator and MDM systems Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity Definition Physical Strength Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking The ability to convey information accurately by speaking to customers and other employees. Hearing Able to hear average or normal conversations and receive ordinary information. Visual Abilities Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. *Employer reserves the right to change this job description at any time, should business needs arise.

Senior Help Desk Engineer - Enterprise IT Support (On-Site) - Fairfield County, CT. On-Prem AD/Exchange Familiarity with MDM, Powershell scripting, and networking fundamentals Excellent communication skills and professionalism when interacting with executives A proactive, entrepreneurial mindset-som