IT Network Engineer
17 days ago
Newport News
Job Description We are seeking a highly skilled IT Healthcare Network Engineer to implement and support the technology infrastructure that powers our clinical and administrative operations. This role is responsible for maintaining a secure, efficient, and reliable network environment across multiple locations, with an emphasis on healthcare systems, cloud technologies, and Electronic Medical Records (EMR) platforms such as eClinicalWorks (eCW). The ideal candidate will bring strong experience in network engineering, healthcare IT workflows, and regulatory compliance within a patient-care environment. Key Responsibilities Network Infrastructure & Engineering · Design, configure, and maintain LAN/WAN environments, including routers, firewalls, access points, and switching architecture. · Deploy, manage, and troubleshoot Cisco Meraki switches, firewalls, and wireless networks. · Monitor network performance, identify bottlenecks, and implement improvements to ensure high availability and scalability. · Maintain IP addressing schemes, VLANs, VPNs, QoS, and network segmentation for secure and efficient traffic flow. · Perform routine network audits, firmware upgrades, and capacity planning. Healthcare IT Systems & EMR Support · Provide advanced support for Electronic Medical Records (EMR) applications, particularly eClinicalWorks, including connectivity, server interfaces, and workstation performance. · Collaborate with clinical and administrative teams to optimize workflow integrations between EMR systems and network resources. · Troubleshoot issues related to practice-management systems, e-prescribing, secure messaging, telehealth platforms, and patient-facing technologies. · Ensure the uptime and responsiveness of clinical systems critical to patient care. Cloud Engineering & Systems Administration · Manage cloud-based infrastructure and services in Microsoft Azure, AWS, or hybrid environments. · Implement and support virtual environments, cloud networking, identity services, and security controls. · Maintain backup and disaster recovery systems, including cloud failover and data redundancy solutions. · Automate routine tasks and deployments using scripting tools such as PowerShell or Bash. Security, Compliance & Risk Management · Implement security best practices aligned with HIPAA, NIST, and healthcare cybersecurity standards. · Maintain firewalls, intrusion detection/prevention systems, endpoint protection, and email security gateways. · Conduct regular vulnerability scans and remediate risks in collaboration with Information Security. · Document network policies, diagrams, and technical procedures to support audits and compliance reviews. Technical Support & Cross-Department Collaboration · Serve as an escalation point for complex network and system issues. · Work closely with IT support staff, Operations, and clinical leadership to implement technology initiatives. · Coordinate with vendors, including ISP providers, EMR support teams, medical device suppliers, and cloud service partners. · Participate in on-call rotations, emergency response activities, and major project deployments. Qualifications Required • Bachelor’s degree in Information Technology, Computer Science, or related field; or equivalent experience., • 3–5+ years of experience in network engineering within a healthcare environment., • Strong expertise with Cisco Meraki switches, firewalls, and wireless access points., • Demonstrated experience with EMR systems, especially eClinicalWorks., • Proficiency with TCP/IP networking, VLANs, DNS/DHCP, VPN, routing, switching, and firewall management., • Experience with Azure/AWS cloud networking and administration., • Strong understanding of HIPAA security rules and healthcare data protection requirements. Preferred • Relevant certifications such as CCNA/CCNP, Meraki CMNA/CMNP, Network+, Security+, Azure/AWS certifications, or equivalent., • Experience with medical device networking (imaging systems, diagnostic devices, telehealth hardware)., • Familiarity with VoIP, QoS, and unified communications systems., • Experience with identity management (Azure AD, SSO, MFA, conditional access). Key Competencies • Excellent problem-solving and analytical skills., • Strong communication skills with the ability to translate technical concepts to non-technical users., • Ability to manage multiple projects and priorities in a clinical environment., • High attention to detail, especially regarding patient data privacy and system security., • Ability to work independently and collaboratively across interdisciplinary teams. Working Conditions • On-site/remote support depending on organizational needs., • Occasional travel to clinics or remote offices (must provide proof of good driving record upon hire), • Participation in an on-call rotation for after-hours emergencies or maintenance. Company DescriptionSoutheastern Virginia Health System (SEVHS) provides high quality, comprehensive, affordable healthcare and wellness services for all. Serving the community for more than 47 years, SEVHS is a private, non-profit organization that operates several community health centers in 6 cities throughout the Hampton Roads area--Newport News, Hampton, Chesapeake, Suffolk, Virginia Beach and Franklin. We provide primary health care to include family practice medicine, internal medicine, pediatrics and OB & Gyn services. We also operate a dental practice. Services are available to the community regardless of insurance status. We are your healthcare within reach! Website: Virginia Health System (SEVHS) provides high quality, comprehensive, affordable healthcare and wellness services for all. Serving the community for more than 47 years, SEVHS is a private, non-profit organization that operates several community health centers in 6 cities throughout the Hampton Roads area--Newport News, Hampton, Chesapeake, Suffolk, Virginia Beach and Franklin. We provide primary health care to include family practice medicine, internal medicine, pediatrics and OB & Gyn services. We also operate a dental practice. Services are available to the community regardless of insurance status. We are your healthcare within reach! Website: