Bistro Server Part Time
30 days ago
Hampton
Job Description YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty POSITION OVERVIEW: The Bistro Server is responsible for maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a total quality experience for both our guests and team members. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. QUALIFICATIONS, EDUCATION & EXPERIENCE: • High School Graduate or General Education Degree (GED): or Work Equivalent, • Computer skills required. Familiarity with Microsoft Office preferred., • Experience with food & beverage (Micros POS) Point of Sale System is preferred., • A minimum of 1-2 years of experience in food and beverage is preferred., • Previous cash handling experience is preferred., • Certification in food handlers' program required., • Good understanding of the English language., • Good communication skills both written and verbal., • Minimum 21 years of age to serve alcoholic beverages., • Exert physical effort in lifting/transporting at least 25 pounds., • Push/pull carts and other equipment up to 100 pounds., • Endure various physical movements throughout the work areas., • Satisfactorily communicate with guests, management and co-workers to their understanding., • Ability to multi-task and prioritize a variety of tasks with minimal direction., • Must be able to stand and exert well-paced mobility for up to 8-hours in length., • Approach all encounters with guests and fellow associates in an attentive, friendly courteous and service-oriented manner., • Service guests with all food and beverage requirements in a warm friendly courteous and professional manner., • Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products., • Prepare coffee barista drinks, specialty drinks and food orders utilizing the Turbo Chef., • Take orders, prepare food and beverage items, distribute pre-packaged and prepared food items, and deliver orders to guest rooms as needed., • Record transaction in MICROS system at time of order., • Maintain cleanliness of work areas throughout the day., • Follow property key policies, including checking out and returning keys to appropriate departments., • Ability to answer the telephone according to standards., • Clean and wipe down areas and tables as guests leave seating area., • Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, dating, labeling, cleaning, and organizing coolers/ storage areas; and cold chain compliance across all food related departments., • Set-up and break down workstation with required tools, equipment and supplies, ensuring items are to established specs, ensuring adequate fill containers, storing items appropriately, and cleaning station as appropriate., • Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business., • Follow property control audit standards and cash handling procedures., • Count bank at the end of your shift, complete cashier reports, resolve any discrepancies, drop off receipts and secure bank., • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.