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Job Description Saltbox simplifies the hardest parts of running a small online business. Our flexible workspaces combine modern office settings with warehouse suites, designed to support the growth of small businesses in industries like Fashion & Apparel, Health & Beauty, Electronics, and more. You can make a direct impact on small businesses in your area! We're looking for a detail-driven, highly organized Facilities Coordinator who thrives in fast-paced environments and keeps people, processes, and information aligned. This role is perfect for someone who loves structure, systems, and problem-solving — and who's energized by supporting multiple Saltbox locations behind the scenes. You'll manage ticket workflows, vendor coordination, documentation, and operational support to ensure our buildings run smoothly every day. What You'll DoIssue Resolution & Response Management * Serve as the first point of contact for all facility-related requests and service tickets. * Prioritize, assign, and track work orders through the facilities ticketing system. * Ensure timely responses and resolutions for maintenance, repair, and service needs. * Communicate updates with stakeholders and escalate critical issues when appropriate. * Identify recurring issues and partner on long-term solutions. Ticket Workflow Management & Design * Maintain standardized workflows for ticket intake, assignment, and closure. * Monitor queue performance and uphold service-level expectations. * Recommend improvements to enhance speed, clarity, and consistency. * Build and distribute weekly reports summarizing ticket trends and vendor performance. * Support rollout of new ticketing systems or process updates. Documentation & Organization * Audit and maintain all facility documents: layouts, vendor sheets, asset logs, warranties, permits, and more. * Build and standardize digital and physical file structures across all locations. * Maintain accuracy of facility records and ensure easy access for teams. * Update location binders, shared drives, dashboards, and printable vendor lists. * Support the onboarding of new Saltbox locations. Vendor & Contractor Coordination * Schedule, manage, and verify vendor work for maintenance, repairs, and inspections. * Maintain vendor lists and ensure compliance with insurance and safety requirements. * Source new service providers when gaps arise. * Manage quarterly vendor contact list updates. Operational Support & Reporting * Track and report on facility KPIs, including ticket response times, backlog, and preventive maintenance. * Support budget tracking, invoice processing, and cost monitoring. * Assist with safety checks, audits, and compliance initiatives. * Provide administrative and operational support to the Facilities Manager. What You BringFacilities & Operations Coordination You have 2–4 years of experience in facilities coordination, property management, or operational support. You understand how buildings work and what it takes to keep them safe, functional, and well-organized. Organizational Excellence You thrive in structured environments and keep people and processes aligned. You're detail-oriented, deadline-driven, and able to juggle multiple priorities without dropping the ball. Technical & Tools Knowledge You've worked with ticketing or CMMS systems (ServiceChannel, Fexa, UpKeep, Hippo, etc.) and are comfortable navigating Google Workspace or Microsoft Office. You can quickly learn new systems. Vendor & Stakeholder Communication You're confident communicating with vendors, facility teams, internal stakeholders, and service partners. You translate technical issues into simple, actionable language. Problem-Solving Mindset You're proactive, curious, and solutions-oriented — always looking for the fastest and most efficient way to resolve issues. Location Requirement & Travel You must live near a Saltbox city to support facilities (Atlanta, Washington DC, Dallas, Phoenix, Los Angeles, Denver, Miami, Chicago or Seattle). This role may require up to 25% travel between Saltbox locations for projects, audits, and operational support. What We Offer At Saltbox, we believe in fostering a work environment that supports the health and happiness of our employees. We're proud to offer a comprehensive benefits package, including: * Medical insurance fully covered for two UHC plans, or a low premium for PPO * 401K plan options * Company-paid long-term, short-term disability, and life insurance * Generous paid vacation, sick leave, and holidays * Paid parental leave Saltbox is excited to offer this full-time position with a base salary range of $55k–$70k. We understand that each individual brings unique skills and experiences to the table, which is why our salary ranges are tailored to the role, level, and location of the job.

Job Description Top mandatory skills/qualifications: • Experience partnering with General Contractors and Facilities during construction implementations for manufacturing buildings, data center build-outs or expansions related to manufacturing support., • Experience and knowledge of structured cabling, division 27 standards, AV standards, and telecom/construction drawings for both office and industrial environment, • Demonstrated experience leading the implementation and refreshes of enterprise server, data, and backup solutions (e.g., Data Centers, NAS, Backup, DR, Server Patching within controlled manufacturing environments, Active Directory, Server OS Upgrades)., • Deep understanding of cloud computing principles, migration strategies, and deployment experience in at least one major provider (AWS, Azure and GCP). The overall planning, execution, and delivery of critical Infrastructure programs supporting both factory build out and enterprise needs will include: • Strategize, implement, and maintain program initiatives that adhere to organizational objectives., • Communicate effectively at all levels, bridging technical discussions between manufacturing, engineers, SMEs, and senior leadership., • Define the program charter, roles, tasks, milestones, budgets, and measures of success for each initiative., • Develop estimates and detailed plans to manage the end-to-end program execution, ensuring alignment with production schedules and deployment windows., • Ensure manufacturing and business requirements are captured accurately and completely., • Facilitate cross-functional sessions for planning, alignment, and design across disparate teams (e.g., ME Engineers, Network Engineers, SRE DevOps, Facilities Designers, and LV AEOR Designers )., • Using disciplined project management methodology to define scope, develop program plan, and execute sub-projects that adhere to guidelines and deliver within cost and schedule., • Using problem-solving/critical thinking skills, and independent thinking to overcome challenges., • Bachelor's degree in Computer Science, Electrical Engineering, Systems Engineering, or equivalent practical experience., • Experience partnering with General Contractors and Facilities during construction implementations for manufacturing buildings, data center build-outs or expansions related to manufacturing support., • Experience and knowledge of structured cabling, division 27 standards, AV standards, and telecom/construction drawings for both office and industrial environments., • 8+ years of experience managing complex, cross-functional IT infrastructure projects and programs, specifically within a manufacturing or industrial sector., • Proven experience leading large-scale infrastructure implementations involving integration between plant floor systems (OT) and enterprise IT., • Demonstrated experience leading the implementation and refreshes of enterprise network solutions (e.g., Multi-site connectivity, Factory LAN/WLAN, DHCP, DNS)., • Demonstrated experience leading the implementation and refreshes of enterprise server, data, and backup solutions (e.g., Data Centers, NAS, Backup, DR, Server Patching within controlled manufacturing environments, Active Directory, Server OS Upgrades)., • Deep understanding of cloud computing principles, migration strategies, and deployment experience in at least one major provider (AWS, Azure and GCP)., • Demonstrated experience in project management tools such as Smartsheet, Jira, Google Suite tools.

Job Description At E Tech Group, joining our team means joining a group of passionate and forward-thinking experts. We're one of the largest engineering and system integration firms in the United States providing value for our clients through IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries. Our national and global scale allows us to help our clients develop and implement standardized solutions at any of their facilities regardless of physical location or the local resources available at that site. We're adding to our team! We are seeking a Project Manager with specialized experience in Controls and Automation to lead complex, high-value projects within the data center industry. This role requires managing multiple project efforts that may involve subcontractors, significant material budgets, and cross-functional engineering resources. You will oversee all phases of project execution—including design, procurement, implementation, commissioning, and final turnover—with a strong focus on technical accuracy, budget adherence, and customer satisfaction. This is a client-facing leadership position responsible for both the strategic and operational success of projects in a high-demand industry. You will collaborate with Business Development, Engineering, and Operations teams to ensure smooth execution and delivery. You will: • Drive the technical and commercial scoping of proposals, ensuring accurate schedule and cost estimates for Controls and Automation projects in data centers. Support the handoff from Business Development to execution., • Serve as the primary point of contact for clients. Maintain effective communication throughout all phases of the project lifecycle. Proactively resolve scope, schedule, or cost conflicts and ensure alignment with customer expectations., • Develop detailed labor and procurement plans to meet data center deployment timelines. Ensure resource availability and project deliverables align with financial targets., • Define and manage project scope, ensuring compliance with technical specifications and client contracts. Manage change orders and identify opportunities for additional value-add services., • Develop and track project budgets. Manage earned value, cost forecasts, and margin performance to meet project profitability goals., • Lead cross-disciplinary project teams (Engineering, Controls, Commissioning). Identify and mitigate risks early and maintain project momentum by coordinating internal and external resources., • Be an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates.. You have: • Bachelor's degree in Engineering (Electrical, Mechanical, or Controls preferred) or equivalent experience, • 5+ years of project management experience, with a focus on Controls and Automation, • 3+ years of experience managing data center projects or other mission-critical facilities, • Strong understanding of industrial control systems, SCADA, PLC, HMI, and building automation technologies, • Demonstrated ability to manage contracts, subcontractors, and third-party vendors, • Solid grasp of project financials, including earned value, cost forecasting, and cash flow, • Willingness to travel up to 50% for on-site project execution You may have: • Background in Controls or Systems Engineering, • PMP certification or ability to obtain within 12 months, • Proficient with MS Project or similar project management tools, • Familiarity with data center environmental and operational standards. Benefits & Perks: • 401k + match + prompt enrollment. E Tech Group employees are 100% vested upon entry., • Prompt enrollment into Medical, Dental, and Vision benefits., • Generous paid time off that includes paid vacation, paid holidays, paid family leave and sick time off.

Job DescriptionCompany Description From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consultancy, project delivery and post-project operations. With offices located globally, you're never far away from our services. With over 22,000 specialists in more than 60 countries, we blend local knowledge with global insight to tackle challenges of any scale. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. Job Description Turner & Townsend are looking for a Cost Manager/Quantity Surveyor to join our team and support construction cost services for our clients. The ideal candidate will be driven and promote our Turner & Townsend purpose and values. Responsibilities: • Advising client on strategies, managing prequalification of vendors, assessing proposals, bids, and bid levelling documents, making final recommendations to the client, attending & chairing bid interviews, and managing appointment process., • Manage estimating services for full project by developing project estimates (relating to construction, fees, direct work and other costs), reviewing estimations prepared by junior team members, presenting estimates to client, presenting value engineering recommendations and risk assessments to client, meeting with vendors to review, validate, and challenge costs, and reviewing estimates by utilizing benchmark data collected from other projects., • Manage cost reporting by establishing reporting schedule, reviewing & presenting cost reports and forecasts, reviewing project budget & spend forecast with the client, developing & maintaining commercial risk register, and hosting periodic meetings with project team & vendors., • Manage cost control process by reviewing payment application assessments prepared by junior team members, liaising with project managers to recommend contractor entitlements, reviewing requests for change orders from vendors & making recommendations to client, and using dispute prevention/management/resolution procedures to manage payment requisitions, change orders, and contractual disputes., • Manage & monitor invoicing process., • Benchmark performance against other successful commissions., • Manage all facets of the final accounting process and post contract audits and account close outs., • Hold post-contract reviews with the client to establish a lesson learned document and apply lessons to create training manual., • Develop procedures governing handover of project., • Perform all the duties above through the use/preparation of Bid Analysis Sheets, Change Control Forms, Cost Estimating Software, and Take-off Software., • SOX control responsibilities may be part of this role, which are to be adhered to where applicable.Qualifications, • Bachelor’s degree in construction management, cost management, quantity surveying, engineering or field related to construction., • Minimum 3-5 years of relevant experience working in a cost management role in the construction industry., • RICS accredited or working towards it is valuable., • Experience supporting cost management on medium or large sized construction projects., • Construction consultancy experience is strongly preferred., • Good knowledge of construction industry technical matters, such as different procurement routes, value management and value engineering., • Strong communication skills. Additional Information *On site requirements might change based on clients needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application. All your information will be kept confidential according to EEO guidelines. #LI-LT1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Job DescriptionIT Project ManagerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is looking for an IT Project Manager to assist with the design, development, and oversight of various ongoing efforts in the IT department of a large federal entity. The PM will participate in project design, assist with the development of project plans, assess available resources, and implement the management plans for new and ongoing projects. The candidate for this position should have a strong understanding of Agile project management principles for both large and small projects as well as be experienced and comfortable with acting as team lead or primary liaison for project information. CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:-Define project scope and schedule while focusing on regular and timely delivery of value.-Organize and lead project status and working meetings.-Prepare and distribute progress reports.-Manage risks and issues; correct deviations from plans and perform delivery planning for assigned projects.-Define and develop initiatives for continuous business process improvements and monitoring.-Manage the team in making business decisions relating to system implementation, modification and maintenance.-Develop and update business process documentation for testing and training management.-Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for agile project management.-Deliver an agile transformation plan to move from current state to a desired state.-Use standard project performance metrics to assess and evaluate the program.-Aid in the implementation and facilitation of the use of agile tools, guidelines and metrics in order to achieve a standardized approach to agile team project execution.-Monitor the overall cost, control, adherence to schedules, and technical quality of work.-Prepare and provide technical analysis reports as directed by the Agency to support discussions. Qualifications:-Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.-5 years of experience in project management.-At least 5 years of experience in managing IT related projects and must demonstrate a leadership role in at least 3 successful projects that were delivered on time and on budget.-At least 5 years of experience in information system design and development experience in one or more general purpose programming language development such as JavaScript and Java.-Knowledge in system integration using Application Program Interface (API) management technologies, and a working knowledge of the RESTful APIs platform, API design, and development on the cloud as well as on-premise environments.-Experience in RDBMS and NoSQL database development experience with strong fundamentals in algorithm design, problem-solving, and complexity analysis.-At least 5 years of experience in managing an Agile scrum team with developers, testers and DevOps team using Agile processes and practices.-Experience working with public agency interfaces.-A Master’s Degree or project management certification.-At least 5 years of programming experience in Java, JavaScript, JBOSS Fuse, Angular JS. -Experience in health and human services domains such as eligibility, enrollment, Medicaid, child welfare, and child support systems.-Experience building complex software systems with one or more general-purpose programming languages.-Knowledge of best practices for the full Agile SDLC, including coding standards, code reviews, source control management, build processes, testing, and operations.-Integration experience with financial management systems.-Experience working with two or more from the following: web application development, mobile application development, information retrieval, developing large software systems, and/or security software development. -Industry certifications/licenses. Ideally, you will also have:-Client-facing communication experience.-Federal Agency issued security clearance. Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we’ve been growing our government-contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.-Health, Dental, and Vision-Life Insurance-401k-Flexible Spending Account (Health, Dependent Care, and Commuter)-Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description Turner & Townsend are seeking an experienced Senior Project Manager to join our team in support of our Data Center sector team. The ideal individual will have prior experience supporting large-scale construction projects. *50% travel is required for this role Responsibilities: • Manage stakeholders including architects, engineers, and supply chains to deliver compliant projects., • Can analyze, track, and effectively manage critical milestone activities to avoid schedule slips., • Verify that effective project governance, processes and systems are utilized, • Ensure application of best practice on all projects., • Production of formal project status reports and other reports as required., • Monitor the progress of multiple construction projects simultaneously to ensure that the approved design standards are applied correctly., • Manage the interface between all suppliers through monthly trackers and weekly reviews., • Manage the flow of project information between the project team through regular meetings and written communications., • Forecast and update key project milestones., • Manage and monitor local design teams in accordance with commission criteria., • Provide technical support to owners, architects, general contractors and regional stakeholders., • Rapid response to RFIs from the field., • Provide expertise for cost control, value engineering, and constructability guidance where required., • Independent review of status reports, drawing submittals, timelines and costs from architects, contractors and suppliers., • Client management – assist in developing excellent working relationships with Clients, with a view towards maximizing new opportunities., • Strategic Thinking - provides advice to project teams on approaches that can be adopted to successfully achieve both clients’ objectives and business objectives., • Knowledge management – ensure that key information and learnings generated from each project is captured., • Process improvement – Identify ways to improve internal systems and processes, • SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications, • Bachelor’s degree in construction management, civil engineering, or applicable bachelor’s degree and or equivalent experience., • Minimum 5-7 years of relevant project management experience., • Strong organizational and management skills – the ability to work effectively and collaboratively with the broader team., • Effective presentation skills., • Proficiency in Excel, Word, PowerPoint, Outlook, Procore, and construction project management tools., • Excellent communication skills. Additional Information The salary range for this full-time role is $135K-$165 per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications. *On-site presence and requirements may change depending on our client's needs Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application. All your information will be kept confidential according to EEO guidelines. #LI-MW3 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Job DescriptioneDiscovery Program ManagerEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Program Manager, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - The Contractor shall provide Discovery Program contractor staff management support to include, but not limited to the following activities: - Contractor shall oversee all administrative logistical support for the contract to include, notifying the Government of schedule changes, work assignments and coverage, documenting daily tasks, and work location changes; - Contractor shall insure that daily time entry is recorded by all contract staff; - Contractor shall coordinate all administrative activities associated with the arrival of new contract staff with the appropriate FBI security, IT, and other administrative units; - Contractor shall mentor and assist new team members to perform daily tasks; - Contractor shall promptly and thoroughly address any performance or personnel issues that arise within the contracted staff; - Contractor shall manage client expectations and deliverables and clearly and timely communicate with clients;- Contractor shall initiate process improvement initiatives; - Quotes shall facilitate communication, planning, recommendations, and resource management across internal and external stakeholders; - Contractor shall provide technical and eDiscovery subject matter expertise to support the full life cycle management of the resources assigned to the program and contract; - Contractor shall participate in teleconferences or meetings to review, educate, and support program objectives; - Contractor shall assist in managing the Legal Clerical mailbox and tasks; - Contractor shall develop and track clerical and IT project schedules, milestones, and deliverables; - Contractor shall assist with providing information sought by client that are relevant to support Change Requests and Contract Modifications; - Contractor shall oversee and monitor all scheduled system maintenances in accordance with established policies and procedures; - Contractor shall review system and application logs and related reports to verify completion of scheduled jobs such as backups; - Contractor shall review and report technical assessments to include required tasks, estimated time frames, and effort for any scope project; - Contractor shall oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes; - Contractor shall oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022; - Contractor shall oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022 in a large physical and virtual infrastructure; - Contractor shall oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories; - Contractor shall oversee and monitor Discovery’s IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architecture; - Contractor shall comply with contract terms and conditions; work collaboratively with the COR to define and execute all reports and other deliverables; - Contractor shall ensure operational coverage for all critical areas to meet 24 hours, 7 days a week, 365-day requirements and priorities as identified by OGC Leadership; - Contractor shall formulate and enforce work standards; assign contractor schedules; - Contractor shall present and communicate instructions, and in writing reports or documents that convey the findings/results of analysis to non-technical audiences; - Contractor shall work collaboratively with the COR and OGC Government Leads to define and execute all reports and other deliverables; - Contractor shall provide the Task Lead(s) and COR with cost and staffing estimates relative to the completion of existing tasks, as well as the possible addition of future- Contractor shall plan, organize, direct and support all activities identified in the contract; - Contractor shall ensure conformance with RFQ schedules and costs; - Contractor shall monitor employee performance and productivity; - Contractor shall develop and implement training programs and remedial actions as necessary; - Contractor shall review work discrepancies; - Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates; - Contractor shall be responsible for the overall RFQ performance and quality assurance; - Contractor shall provide timekeeping and invoicing for labor hours, travel and ODCs, if any; - Contractor shall ensure that program/project schedule, performance and deliverables are met; - Contractor shall maintain a qualified and certified, as appropriate, Contractor work force to meet the Government’s needs under this RFQ; - Contractor shall provide direct supervision, program control, scheduling and management of the Contractor personnel consistent with priorities and assignments by the OGC program; - Contractor shall develop and implement training programs and remedial actions as necessary; - Contractor shall assist in all project management task performance; - Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates; - Contractor shall resolve problems, issues or conflicts, as required; - Contractor shall prioritize tasks and assignments to Contractor work force based on Government’s direction and best practices; Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSalary: *** Note, this role is a hybrid schedule and candidates can be based in Oakville, Ontario or Atlanta, GA. The Opportunity: The Organizational Change Manager will play a key role in ensuring the success of Euna Solutions Enterprise Customer Programs (ECP) implementations. This is a new role at Euna and offers a unique opportunity to influence the development of an Organizational Change Management (OCM) strategy across a wide range of projects, with potential to impact teams and initiatives across the company. The position is responsible for developing and executing OCM strategies that enable state agencies and large public sector customers to adopt new grant management systems effectively. The role will support ECP project teams and customer stakeholders in managing the people side of change, including business processes, system adoption, and cultural transformation. Key Responsibilities: • Develop and implement change management strategies and plans that drive adoption and minimize resistance for ECP projects., • Partner with state agencies and internal project teams to identify stakeholder impacts, readiness levels, and communication needs., • Design and deliver clear, audience-appropriate communication materials to ensure transparency and alignment with public sector values of accountability and trust., • Create and execute stakeholder engagement strategies, including executive briefings, workshops, and user feedback sessions., • Collaborate on training and adoption approaches and materials that enable agency staff to transition smoothly to new systems and processes., • Track adoption metrics and provide regular reports on readiness, engagement, and user confidence., • Identify risks and resistance points; propose actionable solutions to overcome adoption challenges., • Serve as a trusted advisor to agency leadership on effective change practices throughout multi-year implementation projects., • Enhance the existing OCM foundation to create a consistent, scalable OCM framework tailored for ECP needs., • Establish standards, templates, and processes that can be applied across a wide range of state agency customers to ensure consistency in communication, training, and adoption practices. Minimum Qualifications: • 5 years of experience in organizational change management, business transformation, or related roles., • Strong understanding of change management methodologies (e.g., Prosci, ADKAR, Kotter) and their application in large-scale programs., • Demonstrated experience supporting enterprise software or SaaS implementations., • Excellent written and verbal communication skills, with ability to tailor messaging for state agency executives, project teams, and end-users., • Strong facilitation and relationship-building skills, with the ability to influence stakeholders at all levels., • Proven ability to manage multiple priorities and deliver practical results under complex project conditions., • Bachelors degree in business administration, organizational development, communications, or related field. Preferred Qualifications • Change management certification (CCMP, Prosci or equivalent)., • Experience working directly with state agencies or large public sector organizations., • Familiarity with grant management processes and compliance considerations. Knowledge, Skills, and Abilities • Knowledge of organizational change management methodologies such as Prosci/ADKAR, and experience applying them to enterprise SaaS implementations., • Strong communication skills with ability to prepare executive-ready presentations and simplify complex concepts for non-technical audiences., • Skilled in stakeholder engagement, facilitation, and building trust across all organizational levels., • Proficiency with project management and collaboration tools (e.g., Smartsheet, MS Project, Jira, Teams, SharePoint)., • Ability to design and deliver project artifacts and adoption support tailored for diverse user groups., • Strong analytical skills with ability to track, measure, and report on readiness and adoption metrics., • Demonstrated adaptability in managing shifting priorities and varied organizational cultures., • Ability to create scalable frameworks, templates, and standards for consistent OCM delivery across customers. Location: This position will be hybrid working 3 days/week in our Atlanta or Oakville office. WhatIt'sLike to Work at Euna Solutions At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement. Here are some of the perks that Euna employees enjoy: Competitive wages Wepaycompetitive wages and salaries, and we only expect an honest 40-hour week for it. Wellness days Whats better than a long weekend? An extra-long weekend!Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love. Community Engagement Committee At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time,giftsand skills. Flexible work day Weunderstandthat what a workday looks like differs by employee and the role requirements. Through our interview processwellwork with you to ensureitsa fitfor you and the specific roleyoureinterested in. Benefits Askus for a copy of our health and dental benefits! Culture committee Celebrateatevery occasion with the culture team! They make sure that our teams culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun. About Euna Solutions Euna Solutions is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technologys GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit . Please visit our website: check out our LinkedIn Page: We believe in embracing new perspectives andoptimizingimpact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and ifyou'reexcited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed toprovidinga comfortable and accessible interview process for every candidate. If there are anyaccommodationsour team can make throughout our hiring process (big or small), please let us know. For any inquiries or requestsregardingaccessibility at Euna Solutions, please call our officeat1.877.707.7755. Upon request,appropriate accessibleformats or arrangements will beprovidedas soon aspracticable.

Job DescriptionJOB NUMBER: 1563 | LOCATION: ATLANTA, GA / REMOTE CLEARANCE/ACCESS LEVEL: NACI AMDEX.ai The Art of Data Science We are a seasoned Full-spectrum data solutions firm. We deliver insights, strategies, data analytics, and technical expertise to accelerate data modernization. We specialize in data sciences and cloud solutions, application development and maintenance, program management, and health IT operations leveraging experience and trusted talent to solve the federal government’s most pressing business and technical challenges. Without you, it’s just data. AMDEX is seeking a results-driven project leader with management consulting and project management experience in IT standards and Governance. This individual should have a proven ability to successfully manage a project from initial proposal through development, implementation and beyond within schedule, budget, scope, and high-quality standards. The successful candidate should be a strategic thinker with a solution-based approach for exceeding internal and external client expectations and implementing innovative solutions to satisfy customer business needs. The Program Manager (PM) will be responsible for delivering all tasks and activities to ensure the quality and timeliness of all client deliverables. • Work with stakeholders in the preparation, submittal and maintenance of the portfolio and IT functional area management plans., • Review documentation provided by the client programs to ensure quality assurance in preparation for the Governance review., • Governance facilitation, including developing meeting agendas, minutes and capturing action items from the Governance Council., • Manage a large, multi-functional team and assist the government client with the delivery of program, portfolio, performance management, and security assessment and authorization support services within the agency., • Provide guidance, quality assurance and process/policy support for information resource governance, program/project management, program evaluation, performance management, capital planning and investment control (CPIC), budgeting, communications and collaboration, and consultation to agency program office leadership, project teams and stakeholders., • Support development of program performance measures and metrics for the Associate Director of Information Services as part of Office of Finance, Administration, and Information Services strategic planning initiative., • Plan and coordinate the successful completion of specific agency program-wide annual data calls (IT Investment Section, ProSight) by the client division that are used for budgeting and business case development purposes., • Provide guidance to client project managers and project team regarding EPLC requirements, cost estimating, scheduling, and performance management., • Provide leadership to the team on continuing to improve performance and strengthen client relations., • Expert with Project Management Institute methodology; must hold a current PMP certification., • Experienced in EPLC and OMB Federal processes for development projects, budgeting and security standards., • Experience developing detailed work plans, schedules, project estimates, resource plans, and status reports., • Experience in effectively managing subcontractors and consultants., • Expert in the use of Microsoft Project., • Excellent Organization, Presentation, and Communications skills., • Bachelor’s Degree in Computer Science or related field., • 10-12 years related experience, with 3-5 years of Project Management Experience., • Knowledge of Public Health, CDC and IT Security project standards. AMDEX Corporation offers a competitive salary package and attractive benefits package. • Medical | Dental | Vision (Base plan employee premiums 100% company paid), • Employer Paid Life and Disability Insurance, STD and LTD, • Employee Assistance Plan and Employee Discounts, • 11 Federal Holidays | PTO accrual with carryover, • 401(k) Plan with company match | Flexible Spending Accounts: Medical, Dependent, Transit EOE M/F/D/V

Job DescriptionRelativity SMEEmployment Type: Full-Time, ExperiencedDepartment: eDiscovery CGS is seeking a Relativity SME to join our team, you will join an experienced team and work directly with Relativity’s staff as needed to resolve software-specific issues. You will also play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and the Litigation Support Specialists - Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (i.e. privilege screens, data prioritization) for matters involving litigation holds, and other DOE/OGC/OIG matters - Work with the C FTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation - Work directly with Relativity’s staff as needed to resolve software-specific issues - Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division - Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest- As CFTC staff members identify new features they would like to be included in Relativity, the Relativity SME shall be the C FTC's advocate by submitting ideas through the Relativity User Portal and requesting other members of eLaw to promote it, and by promoting the idea to other industry professionals or the software engineers at Relativity - Perform Relativity demos, conduct training, and create user documentation for various workflows Qualifications:- At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience. - Master’s degree or J.D., a Bachelor’s degree plus an additional three (3) years of experience (for a total of 13 years of experience) may be substituted for the Master’s degree - Relativity RCA certification - Experience in managing multiple tasks such as those defined in the scope of work must be demonstrated - Excellent oral and written communication skills required. - Must be a U.S. citizen - Must be able to obtain a Public Trust clearance Ideally, you will also have- Two (2) Relativity certifications, preferably, including the RCA - A Relativity Master certification, ideal - Experience using LAW Prediscovery and Conformity Engine preferred - Experience using Microsoft SQL Server, helpful but not required - Current or active clearance, preferred Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Posting Title Program Manager Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Program Manager (Hybrid) Internal Job Title: Program Manager Location: US-GA-Atlanta (Sandy Springs), US-CA-Irvine FLSA: Exempt Job Overview: The Project Manager will partner with and ensure the long-term success of our customers. This role will be responsible for developing long-term relationships with your assigned customers, connecting with key business executives and stakeholders. You role will liaise between the client and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. This includes implementation, rollout, and delivery of products and services and management of specific, on-going projects to ensure client requirements and growth strategies. In addition, this includes acquiring resources and coordinating the efforts of team members and client contacts in order to deliver projects according to plan. Job Responsibilities: • Plan, initiate, track and manage projects from inception to completion, ensuring adherence to project scope, timeline, and budget constraints., • Constantly monitor and communicate all client related projects, changes, issues, timelines, etc., • Foster a collaborative and inclusive project environment, promoting open communication, knowledge sharing, and continuous improvement., • Build and maintain strong, long-lasting client relationships., • Work with offshore teams., • Become fully versed in Company’s programs, products, and processes., • Operate as the lead point of contact with client and SG management on reporting, corporate projects, departmental communication, and initiatives. Manage reporting and project activities on all project phases for multiple products, systems, and locations in the portfolio., • Project activities include portfolio planning, communications, execution, testing, cutover, and support strategy., • Work collaboratively with cross functional stakeholders, IT management, IT team members, and external vendor resources to ensure on-time, on-budget delivery., • Create, manage and track project including, but not limited to:, • Project schedules, • Detailed project plans, • Project scope statements, • Cost estimates, • Resource plans, • Risk and issues logs, • Status reports, • Communicate and collaborate with internal and external customers as needed in regard to project deliverables including managing expectations, presenting and interfacing with sponsors., • Make recommendations to management about reporting efficiencies, schedules, prioritization, and resource allocation with input from team members., • Provide ongoing project plan/status reporting, maintaining metrics and dashboard Job Requirements: • Ability to understand technical aspects of new product implementations and/or rollouts., • BA/BS degree or equivalent, • 5+ years of account or project management or other relevant experience, • Strong Project management skills. PM certificate a plus or willingness to attend classes to earn certification., • Demonstrated ability to communicate and present effectively at all levels of the organization, including executive and C-level, • Experience in delivering client-focused solutions based on customer needs., • Proven ability to manage multiple projects at a time while paying strict attention to detail., • Excellent verbal and written communications skills; in addition to excellent interpersonal, technical, leadership, and presentation skills, • Problem solving mindset, creativity in finding alternate paths, and creating solution options is going to be critical. Excellent organizational skills, focus, and attention to detail., • Demonstrated ability to prioritize competing demands, make sound decisions under pressure, and manage multiple projects simultaneously., • Solid analytical and problem-solving skills, with a proactive and solutions-oriented approach to project management., • Proficiency in project management software and tools, such as Basecamp, Smartsheet, Monday.com, Jira or Asana, • Proficient (high aptitude level) in Microsoft Office (Excel, PowerPoint, Word, Outlook), • Proficient in MS Visio, • Automotive Finance and Insurance industry or Auto Dealer Relations experience a plus, • E-commerce experience is a plus, • Needs to be able to work with IT., • Willing to travel 10%, or slightly more., • Must be authorized to work in the U.S Company Benefits: • Medical, Dental, and Vision Insurance, • Flexible Spending Account, • Health Savings Account, • 401(k) Plan with Company Match, • Company-paid Short-Term and Long-Term Disability, • Company-paid Life Insurance, • Paid Holidays and Vacation, • Employee Referral Program, • Employee Assistance Program, • Wellness Programs, • Paid Community Service Opportunities, • Tuition Reimbursement, • Ongoing Training & Personal Development Safe-Guard Products International is the leading provider of branded vehicle protection products in the finance and insurance space to the automotive, RV, marine and motorcycle/powersports industries. We are a proud partner to Original Equipment Manufacturers (OEMs), top retailers, and independent agents across the United States and Canada. In nearly thirty years, we have grown to power a client roster of over 50 leading protection brands and protect over 16 million consumers under Safe-Guard contracts. Our success is driven by over 700 employees, who serve over 12,000 dealers and support contract holders across the U.S. and Canada. Safe-Guard continues to experience dynamic growth and has earned a stellar reputation from our clients, dealers, and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Job DescriptionSagepath Reply is a full-service digital marketing and technology company driven by purpose and fueled by passion to make a difference in how humans interact with technology in a more effective and efficient way. Our clients consist of Fortune 1000 companies across several industries, and we help guide them through digital transformation with the belief that even the smallest detail can make a big difference in making a connection with users and driving conversion and ROI. Our services include digital marketing, user experience, creative, development, and optimization with high-level partnerships with Optimizely and Kentico. As a Sr. Engagement Manager, you will be responsible for driving the overall account strategy on behalf of our clients, documenting the solution, and ensuring the final deliverable meets client goals and end user needs. Sr. Engagement Managers are responsible for ensuring a trusted and long-term partnership with our clients. You are responsible for project managing all client deliverables, account growth, setting the overall strategic direction and vision, and developing solutions that inspire the team and client. You should have a strong digital background, and a consultative approach for problem-solving. Responsibilities • Primary client contact, providing short- and long-term strategic counsel, as well as overall fiscal responsibility for the account, • Effectively manage full project lifecycles, creates and maintain detailed project plans and reports, according to Sagepath’s SDLC process, that communicate tasks, milestone dates, status and resource allocations, • Facilitate client stakeholder working sessions and interviews in order to elicit and document business, non-functional, functional and technical requirements as well as project KPIs, • Lead SCRUM ceremonies including backlog refinement, standup, sprint planning, and retrospectives., • Ensure delivery teams across UX, design, analytics, marketing, QA, and development remain aligned and working toward SOW commitments., • Maintain client documentation and knowledge repositories (e.g., SharePoint, account artifacts, project history). Minimum Requirements, • 5 years of experience inProject/Engagement Management, Business Analysis, or Product Management., • Proven experience in successfully delivering DXP projects or working extensively within a content management system (CMS) environment. (Kentico, Optimizely, Sitecore, AEM or similar), • Working knowledge of SDLC and Agile methodologies, with hands-on experience using JIRA and/or Azure DevOps., • Experience launching IT platforms or software for enterprise-level clients., • Background supporting cross-functional digital delivery teams (UX, design, development, QA, analytics, marketing).

Job Description Hi, we're Oscar. We're hiring a Senior Project Manager to join our Network Operations Governance & Oversight team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Senior Project Manager manages, maintains and oversees significant projects and initiatives in support of Network Contracting and Provider Operations functions at Oscar. This role drives end-to-end operational excellence by working cross functionally to ensure effective communication and process execution, supports technology and tool development from a business perspective, and contributes to all contracting efforts. You will report into the Director, Network Ops Governance & Oversight Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $118,080 - $154,980 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: • Using a cross-functional lens and subject matter expertise, drive end-to-end operational excellence, measuring, monitoring, and executing to reduce operational, financial, compliance and regulatory risks and to ensure efficient, repeatable processes leading to a sound program., • Manage large, multiple cross-functional work groups that support and optimize end-to-end Network Contracting processes, • Lead, oversee, and coordinate projects, products, and strategic initiatives related to network contracting. This includes establishing governance programs, supporting the development of technical tools, and maintaining the provider manual., • Leverage subject matter expertise to drive targeted program standardization, operationalization, and issue resolution and/or root cause analysis efforts while collaborating with key internal stakeholders to optimize efficiency, including training resources and other key process decisions, • Develop, present, and maintain executive reporting materials to educate, inform, and update senior leadership teams on programs, projects, and strategic contracting initiatives, • Develop subject matter expertise in methodologies, major terms, and associated operations required for program execution, • Identify risks and improvement opportunities to develop and implement new programs, • Compliance with all applicable laws and regulations, • Bachelor's Degree or 4+ years of commensurate experience, • 6+ years of program and project management in the health insurance space, • 6+ years experience in network contracting or provider relations/provider operations space, • Experience working within a rapidly scaling organization, • BA/BS Degree At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job DescriptionCompany Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description Turner & Townsend is seeking a highly experienced and strategic Preconstruction Project Manager to lead the planning and early execution phases of EV service center projects. These facilities support electric vehicle operations and include infrastructure for charging, maintenance, and operational support. This role is critical to ensuring sites are properly evaluated, permitted, and designed to meet aggressive timelines and evolving technical requirements. The ideal candidate brings deep expertise in infrastructure development, electrical systems, and municipal coordination, with a proven ability to manage multiple concurrent projects and drive results in a fast-paced environment. Responsibilities: • Lead site feasibility assessments, including zoning, access logistics, environmental constraints, and infrastructure readiness., • Oversee due diligence activities across multiple sites, managing consultants and internal teams to deliver comprehensive evaluations., • Develop and execute permitting and entitlement strategies, coordinating with local jurisdictions and regulatory agencies., • Manage design consultants and internal stakeholders to ensure site plans meet operational, technical, and safety standards., • Build and manage detailed project budgets and schedules; lead cost estimating and pricing reviews with contractors and vendors., • Define EV charging infrastructure requirements in collaboration with engineering and operations teams, including power demand and layout optimization., • Coordinate with utilities and design teams to scope electrical systems, including transformer sizing, switchgear layouts, and service upgrades., • Lead early engagement with EVSE vendors, electrical contractors, and utility providers to align on scope, timelines, and service requirements., • Review and validate electrical design packages for code compliance, utility standards, and long-term scalability., • Serve as the senior liaison between internal teams (engineering, operations, legal, finance) and external partners (developers, landlords, consultants)., • Identify and mitigate risks early in the project lifecycle, providing strategic recommendations to leadership., • Deliver executive-level updates, business cases, and risk assessments to senior stakeholders., • Develop and refine design standards, permitting workflows, and delivery processes to improve efficiency and consistency across the portfolio., • Support integration of renewable energy, battery storage, and energy management systems into facility designs where applicable., • Oversee a growing pipeline of active and upcoming projects, ensuring alignment with business goals and speed-to-market objectives., • SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications, • Bachelor’s degree in Construction Management, Engineering, Architecture, or a related field; Master’s degree preferred., • 10+ years of experience in real estate or infrastructure project management, with a strong focus on preconstruction., • Proven track record managing large-scale, multi-site development programs in a fast-paced environment., • Strong estimating and budgeting skills, with experience building cost models and schedules from the ground up., • Deep understanding of EV charging technologies, including Level 2 and DC fast charging systems, load management, and utility interconnection., • Experience managing electrical infrastructure projects involving medium- and high-voltage systems, switchgear, and transformer installations., • Familiarity with NEC, NFPA, and local electrical codes for commercial and industrial facilities., • Strong understanding of permitting, entitlements, and contract negotiation., • Excellent communication and stakeholder management skills, including experience presenting to senior leadership., • Ability to think strategically and creatively to resolve site-specific challenges and regulatory constraints., • Experience developing scalable systems, standards, and tools for infrastructure delivery. Additional Information The salary range for this full-time role is $130K-$160K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications. *On-site presence and requirements may change depending on our client's needs Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application. All your information will be kept confidential according to EEO guidelines. #LI-MB1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Job DescriptionJira Lead AdminEmployment Type: Full-Time, Mid LevelDepartment: Information Technology CGS is seeking a talented Jira Lead Administrator who is passionate about driving transformation in the federal IT domain to join our growing team of technology and software consulting professionals. Strong candidates will have a desire to drive change in the federal space by developing executable strategies, implementing new technologies, streamlining processes, and improving the delivery of mission value delivery through new practices and tools. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Create custom projects in Atlassian tool suite for complex workflows to meet business needs.- Provide advanced configuration of the Atlassian suite of tools to promote CI/CD.- Create and maintain Jira and Confluence collaboration sites (e.g., Kanban boards, Scrum boards, documentation pages, etc.).- Analyze, research, manage, and implement integrated Atlassian tools, plugins, and applications.- Interface with various diverse stakeholders as a liaison and trusted advisor- Help define how information systems may be upgraded or replaced.- Gather requirements for business processes, and determine ways to optimize. Qualifications: - 7 years’ experience in systems analysis and design of information systems programs- 3 years’ experience with Jira and Confluence administration.- 3+ years’ experience of Bamboo and Bitbucket experience.- An advanced degree in an appropriate field with an additional three years of relevant experience.- Knowledge of Agile and principles and applied best practices required.- Excellent communications skills, both written and verbal, are required.- Must successfully complete a stringent Background Investigation and obtain the required Government Security Clearance (moderate risk public trust).- Atlassian certified Jira Administrator preferred.- Working knowledge of Networking, DNS, Databases, APIs, SAML, and Akamai.- Consulting in a Federal agency, especially within DHS.- Ability to write custom JQL (Jira Query Language), a plus.- Experience with Federal Systems Engineering Life Cycles (SELC) and Software Development Life Cycles (SDLC). Ideally, you will also have:- Experience with Government software development policies and procedures.- Client-facing communication experience.- Federal Agency issued security clearance. Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation!Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Position Title: Administrative Support Assist Position Overview: S2Technologies is actively seeking an Administrative Support Assistant to perform diverse secretarial and administrative duties in support of a designated Program Office and/or Senior Manager. Key responsibilities include: initiating special reports, composing routine correspondence, compiling statistical and/or budget information and communicating with personnel at all levels of Region and designated personnel at the FPS Headquarters level to gather, record and convey information. Responsibilities: • Provide independent administrative and clerical support to a designated Program Office, Senior Manager, or Mission Support staff., • Serve as a liaison to respond to inquiries regarding office procedures, programs, and services., • Manage calendars, schedule meetings, conference calls, and coordinate participant notifications., • Support meetings by preparing agendas, taking minutes, tracking follow-up action items, and briefing participants as needed., • Monitor, route, and respond to telephone calls, emails, and other inquiries., • Coordinate travel, prepare draft Travel Authorizations, review expense reports, and manage SES-level travel approvals., • Prepare, compile, and analyze data for reports, statistical summaries, budgets, performance evaluations, and recurring deliverables., • Collect, enter, and manage program data from technical specialists and other personnel in electronic information systems; extract, consolidate, and report data in standardized formats., • Maintain program-specific automated systems to track project milestones, progress reports, workloads, funding, and compliance., • Assist with facility security assessment document preparation, package binding, distribution, and inventory tracking., • Support law enforcement and security program compliance by applying directives, regulations, and guidelines; maintain accurate electronic records and SharePoint sites., • Coordinate IT service requests/help desk tickets and follow up on completion., • Support office operations, including supply management, mail processing, document filing, scanning, and distribution., • Assist with planning and coordination of training sessions, including venue setup and materials preparation., • Conduct research, prepare special reports, and perform analysis to support program or project decision-making., • Provide backup support for Executive Assistant duties as needed. Required Qualifications: • Must have at least five (5) years of experience with general office operations and procedures, demonstrating knowledge and skill in administrative support functions., • Must have access to a personal computer capable of running software applications used to monitor databases and track organizational information., • Candidate must be proficient in Microsoft Office computer software applications, including Word, Excel, PowerPoint, SharePoint, Visio and Access., • Candidate must be able to establish and maintain a comprehensive filing system., • Must possess knowledge of procedures to formulate, compile, and organize documents and reports., • Participate in annual training requirements, including ethics training, and attending conferences as necessary., • Strong oral and written communication and interpersonal skills., • Ability to manage multiple administrative projects and priorities simultaneously, • Possess strong problem solving skills and be able to conduct independent research., • Must be able to type minimum speed of 40 words per minute. Preferred Qualifications and Skills: • Practical knowledge of FPS operations, including an understanding of the relationships and interactions between offices and organizational levels. Required Security Clearance: • Must be able to obtain a Secret Clearance and maintain a DHS security clearance; current clearance not required to apply Education: • An Associate's (AA) or Bachelor's (BS/BA) degree is highly preferred. However, five (5) years of experience as an Administrative Assistant/Secretary supporting administrators at or equivalent to the GS-12/GS-13 level may be substituted in lieu of a degree. Location: Atlanta GA 30303 S2Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, color, religion, sex, physical or mental disability, protected veterans' status, or any other status protected by the laws or regulations in the locations where we operate. Applicants living in a HubZone designated area receive preferential selection when meeting all other required qualifications.

Job DescriptionUnder general supervision, provides management information system user support, either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop/conduct training. Job Type: Full-Time (32-40 hours per week), On-site with occasional remote work Job Description: We are seeking an IT Support Specialist to join our team, providing essential technical support and customer service to state employees and internal/external customers. This role will be based in the State Accounting Office (SAO) and will focus on troubleshooting, supporting, and maintaining hardware and software systems to ensure end users have the tools they need to perform their duties effectively. The IT Support Specialist will work closely with internal teams, external service providers, and the agency’s security office to manage end-user devices, provide IT assistance, and ensure a secure computing environment. This is an in-office position with occasional remote work, and the specialist will work regular business hours, Monday through Thursday, with some flexibility for occasional Fridays. Primary Duties & Responsibilities: • End-User Support: Provide phone and remote technical support for issues such as new equipment setup, hardware/software problems, SSL VPN issues, suspicious emails, network drive access, and network outages not covered by service providers., • Equipment & Service Coordination: Work with management and departments to discuss equipment performance and collaborate with service providers to resolve ongoing issues promptly., • Software and System Maintenance: Coordinate installations, upgrades, and patches for software on PCs and VDIs, ensuring that systems remain up-to-date and secure., • New Service Rollouts: Support new service or service modifications as required by the Georgia Technology Authority (GTA)., • Vendor Coordination: Participate in regular conference calls with vendors and agency CSM to ensure consistent service delivery., • Service Requests: Submit ServiceNow requests for onboarding, offboarding, hardware installations, and other IT-related needs., • System Maintenance & Troubleshooting: Work with service providers to maintain and troubleshoot application issues, particularly for AWS VDI Workspaces., • Vulnerability Management: Coordinate the identification and remediation of vulnerabilities on VDIs and end-user devices., • Mobile Device Management: Perform monthly reviews and updates for mobile device management., • Account Management: Manage network accounts using Active Directory and service providers, including weekly and quarterly reviews of end-user access., • Ticket Management: Effectively manage and escalate CRM tickets to the appropriate service provider when needed., • Audio/Visual Equipment Management: Oversee and manage the AV equipment in all conference rooms within the SAO., • Wi-Fi Management: Manage internal and guest Wi-Fi access points through AT&T to ensure secure network access., • Training Development: Develop materials and methods to train others on hardware and software applications., • Customer Service: Deliver outstanding customer service in person, via phone, and email., • Physical Tasks: Perform lifting and bending as needed to move monitors, laptops, and other IT equipment., • Other Duties: Perform additional duties as assigned to meet department needs.Skills and Competencies:, • Strong critical thinking, problem-solving, and analytical skills., • Attention to detail, self-motivated, and capable of managing multiple tasks simultaneously., • Ability to go above and beyond in meeting customer needs and expectations., • High level of integrity, accountability, and reliability., • Excellent interpersonal, written, and verbal communication skills., • Ability to multi-task effectively in a fast-paced environment., • Proficiency with MS Office 365 Suite., • Experience with ConnectWise Connect and Microsoft Teams for remote technical assistance.Entry Qualifications:, • Education: High School diploma/GED required., • Experience: Six (6) months of education or experience in information security, privacy, system/network administration, application development, or IT support., • Vocational/Technical degree in computer technology or networking from an accredited institution, or one year of experience in the installation and repair of computers and technical equipment., • CompTIA A+ Certification., • Ability to analyze and assess customer requests or complaints, evaluate technical issues, and determine the best course of action., • Ability to communicate effectively, including active listening and maintaining a courteous and professional demeanor.Work Schedule:, • Work Hours: Monday through Thursday, occasional Friday., • Schedule: 32-40 hours per week, mainly in-office with occasional remote work.

Job Description Helpdesk Support Analyst II (Senior) Contract to Hire – Atlanta, GA Are you a tech-savvy problem solver looking to take your IT career to the next level? Our client is seeking a highly skilled Helpdesk Support Analyst II (Senior) to join a dynamic IT team. This is not an entry-level role—we’re looking for someone with advanced experience in enterprise or military IT environments, strong Active Directory skills, and a passion for automation, development, or Microsoft 365 (M365) administration. What You’ll Do: * Troubleshoot complex technical issues across hardware, software, and connectivity for end-users. * Manage and maintain Active Directory, including group policies, OU structures, and advanced configurations. * Administer and support M365 services, including Exchange, SharePoint, and Teams. * Image and deploy PCs using industry-standard tools and practices; manage full lifecycle of hardware and software. * Collaborate with internal teams to support software deployments and IT initiatives. * Monitor and respond to helpdesk tickets promptly and efficiently. * Participate in continuous improvement initiatives to enhance IT support functions. * Document and maintain IT processes and procedures. What You’ll Bring: * Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). * 3–5 years of experience in enterprise or military IT environments. * Strong knowledge of Active Directory and M365 administration. * Experience with automation and scripting (PowerShell, Python, etc.). * Proficiency with Microsoft SCCM, Intune, VPNs, MDM, and ITSM tools. * Excellent problem-solving skills and attention to detail. * Strong written and verbal communication skills. * Ability to work independently and collaboratively. * Required: CompTIA A+ and Microsoft Certified: Azure Fundamentals. * Preferred: Certifications in Azure administration, AI, or Development. Why This Role? This is your chance to work in a fast-paced, innovative IT environment where your skills will make a real impact. You’ll be part of a team that values expertise, collaboration, and continuous growth.

Job DescriptionAbout GBGEnabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Technical Support Team The Customer Support Team is responsible for helping GBG’s customers use our products. The Team takes pride in supporting GBG’s Vision through the provision of excellent customer service while providing post sales break fixes and via other technical support activities CVML Engineer As a Computer Vision and Machine Learning (CVML) Engineer, you will be responsible for developing Machine Learning (ML) models. You will collaborate with the CVML team on solving problems and contribute toward an Agile process, as well as, supporting the CVML model deployment and production monitoring processes. What you will do • Provide excellent customer service by logging, investigating, and resolving queries across our product suite in Identity and Location via email, phone, and chat., • Queries will include result and data queries, more complex troubleshooting/user knowledge, implementation support and bug escalation., • Be a subject matter expert, a focal point for questions related to the use of our products., • ·Follow internal procedures, including escalation procedures to Product / Technology team as appropriate., • Contribute to internal and customer-facing knowledge bases by documenting solutions, troubleshooting steps, and best practices., • Interact and provide product knowledge and or training, case reconciliation, escalation support our BPO team based In Costa Rica., • Meet and participate In efforts to support customer success team, account managers, product support teams to enhance customer experience and product Improvement, • Meet our KPI targets such as resolution time, Case follow up, escalation rate, and CSAT scores to continue quality support, • Leverage AI-driven tools and automation platforms to streamline support workflows, identify recurring issues, and contribute to continuous improvement initiatives., • Stay current with product updates, new features, and industry trends through ongoing training and collaboration Skills we're looking for • Previous customer support experience in a technology company or an IT/computing qualification, • Demonstrable technical ability in one or more areas of SQL, API, web services, basic programming and web development., • Strong analytical skills and structured problem-solving approach, • Customer focus and excellent communication, • Interacting and presenting: Communicates confidently and effectively with customers and colleagues alike, both written and verbal, • Organizing and executing: Organized and able to work independently. Delivers results for customers., • Understand and adhere to data privacy, security, and compliance protocols when handling customer information and support cases., • Experience using CRM and ticketing systems (e.g., Salesforce, or similar) to manage customer interactions and case workflows., • Outline the desired skillset and experience in in a bulleted list To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers. Unleash your potential and be part of our mission to power safe and rewarding digital lives.

Job Description Position Overview: Reports to the Director of Information Technology or designee. Provides skilled hardware, networking, OS and application support to end users. Performs maintenance, installations, upgrades and other technical duties associated with the supports of IT applications, workstations and servers. Essential Responsibilities: 1. Responds to end user requests for technical support., 2. Troubleshoots and resolves hardware/software issues related to IT users and services., 3. Performs new systems builds, configurations and maintenance., 4. As part of the IT team, monitors and responds as needed on a 24/7/365 basis., 5. Participates in new system design and deployment projects., 6. Performs other related duties as assigned. Knowledge, Skills and Abilities: 1. Two-five years demonstrated progressive technical experience., 2. Experience with Microsoft Server environments., 3. Extensive experience with Microsoft Windows and Microsoft Office applications., 4. Basic networking experience including TCPIP, LAN, WAN, VPN, and DHCP., 5. Experience with various backup and anti-virus applications., 6. Demonstrated troubleshooting skills/abilities in IT environments. Minimum Qualifications: Bachelor’s degree or equivalent work experience. Strong technical troubleshooting ability. Team player with excellent communication and interpersonal skills. Detail oriented with strong organizational and multi-tasking skills. Ability to work responsibly with or without direct supervision. Typical Physical Demands: Requires sitting for long periods of time, working under deadlines for hours. Requires some bending, reaching and stretching and occasional lifting of 30-50 pounds. Requires ability to work at a computer screen for long periods of time and requires very good manual dexterity to operate a keyboard. Typical Demands: Work is performed in an office environment. Occasional evening or weekend work.

Job DescriptionCompany Description WHO IS GUIDEHEALTH? Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. Join us as we put healthcare on a better path!! Job Description Helping patients feel supported, heard, and guided—right from your home. At Guidehealth, we’re transforming how patients experience healthcare by combining clinical expertise with compassionate, person-centered support. As a Remote RN Case Manager, you’ll build trusted relationships with patients by phone, helping them navigate complex health needs, understand their care plans, and improve their overall well-being. If you’re a nurse who loves making a direct impact—without the physical demands of bedside care—this role offers the meaningful patient connection you’re looking for. This is a primarily remote role with 10–15% local travel to clinical sites in your hiring area. What you'll be doing: • Conducting in-depth telephonic assessments to understand each patient’s medical, psychosocial, and social needs., • Reviewing and updating medical histories—including medications, chronic conditions, and preventive care., • Developing individualized care plans and guiding patients through their treatment goals and care options., • Providing empathetic, evidence-based education on chronic disease management and preventive health., • Monitoring progress by phone, adjusting care plans, and ensuring patients stay connected to their providers., • Completing Medicare Annual Wellness Visits (AWVs) via telehealth under physician supervision., • Partnering with Healthguides who support non-clinical needs like scheduling, transportation, food assistance, and SDOH resources., • Performing proactive outreach and timely follow-ups to maintain continuity of care and patient engagement., • Advocating for patients, helping them access the right resources at the right time., • Documenting clearly and accurately in the EHR and care-management systems during and after calls., • Supporting quality outcomes (HEDIS, NCQA) by coordinating preventive services and managing chronic conditions., • Participating in virtual meetings, ongoing education, and clinical training to stay current with care standards., • Using multiple communication methods (phone, text, patient portals, email, AI-supported tools) to reach high-risk patients., • Collaborating in AI-driven outreach programs that help connect with vulnerable populations., • Protecting patient privacy in a secure, private home workspace., • Performing additional responsibilities as needed to support patients and the care team.Qualifications What you'll need for success: • Active Compact Registered Nurse license in good standing is required., • 3+ years of RN Case Management experience, preferably in outpatient or ambulatory care., • Strong critical-thinking and problem-solving skills to anticipate barriers and drive care forward., • Ability to work independently, manage multiple priorities, and make sound clinical decisions remotely., • Outstanding communication—warm, clear, confident, and patient-focused., • Excellent telephonic interviewing skills and the ability to document accurately in real time., • High comfort level with technology: EMRs, care-management systems, multi-screen workflow, Microsoft Office, and telecommunication tools., • Understanding of accreditation and quality standards (NCQA, HEDIS)., • A quiet, private home office suitable for patient calls and handling PHI., • BSN and Case Management certification preferred. Additional Information The salary range for this role is $80,000.00 to $83,000.00 ALIVE with Purpose: How We Thrive at Guidehealth At Guidehealth, our values come to life in everything we do. • We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike., • Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare., • With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve., • At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member., • And through Empathy in Action, we build stronger connections with those who count on us. All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include: • Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs., • Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered., • Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution., • Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected., • Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times., • Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals., • Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need. The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment. OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. REMOTE WORK TECHNICAL REQUIREMENTS Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.

Job Description The IT Support Specialist II will be responsible for providing comprehensive IT support to our organization, ensuring the smooth operation of our technology infrastructure. This role involves installing new devices, administering Active Directory, Entra ID, and Intune, onboarding and offboarding users, and providing Tier 2 and Tier 3 support to user workstations. The ideal candidate will be skilled in troubleshooting hardware and software issues and committed to maintaining accurate documentation and reporting. Collaboration with other IT team members and continuous improvement in service delivery are key aspects of this role. Key Responsibilities: • Installing new devices, user profiles, applications, operating system updates and more., • Administer Active Directory, Entra ID, and Intune, including GPOs, conditional access rules, profile, and apps, ensuring security and compliance with company policies., • Onboarding and offboarding users (Windows and mobile devices, email accounts, and more)., • Conduct Tier 2 and Tier 3 local administrative support to user workstations and Tier 1 support as necessary, including troubleshooting hardware and software issues, and resolving technical problems., • Documentation and Reporting: Maintain accurate records of user requests, troubleshooting steps, and solutions provided. Generate reports as required to track performance metrics and identify areas for improvement., • Collaboration: Collaborate with other IT team members to escalate and resolve complex technical issues. Provide guidance to Tier 1 support staff as needed., • Continuous Improvement: Stay updated on emerging technologies and best practices in IT support. Proactively identify opportunities to improve processes and enhance the quality-of-service delivery., • Other duties as assigned. Qualifications: • Bachelor's degree in Information Technology, Computer Science, or related field preferred., • Proven experience in a Tier 2 IT support role, with expertise in user account management and technical troubleshooting., • Proficiency in Windows operating systems, as well as common productivity software., • Experience with: Windows 10/Windows11, Defender for Office 365, Azure Policies, Entra ID, Azure Conditional Access to name a few., • Strong understanding of Microsoft 365 administration, including user provisioning, email configuration, and security settings., • Excellent communication skills, with the ability to convey technical information clearly and concisely to non-technical users., • Strong problem-solving skills and attention to detail., • IT certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), current Microsoft cloud or Azure certification (e.g., Microsoft Certified: Azure Administrator Associate) are a plus.

Job Description Field IT Engineer Onsite | Atlanta, GA Position Overview: We are looking for a talented IT professional to join our leading digital banking client’s team, supporting day-to-day IT operations across local, regional, and global business and IT functions. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is ready to make an impact with cutting-edge technology and a forward-thinking organization. Key Responsibilities: • Provide hands-on IT support, including LAN/WAN network, telephony, and printer support., • Support PCs, laptops, desktops, and high-end engineering workstations, including staging, restore, and recovery., • Manage global information security efforts, including virus protection, backups, recovery, and audits., • Resolve help desk incidents within service level agreements, tracking and resolving IT issues with global teams., • Support end users and senior management in both office and remote hybrid environments., • Lead IT projects related to real estate, network installations, and maintenance of communication and AV equipment., • Oversee IT asset inventory, stocktakes, and audits, ensuring smooth vendor support and procurement processes., • Actively participate in IT planning, program execution, and business continuity planning., • Manage site computer rooms and coordinate disaster recovery efforts., • Lead IT upgrades, new implementations, refresh programs, and expansions driven by corporate real estate activities., • Communicate and collaborate effectively with global, regional, and site-based teams, solution partners, and management., • Proficient in IT infrastructure and executive office support., • Strong ability to support key executive events, such as management meetings., • Self-motivated, detail-oriented, and quick to learn, with the ability to innovate and adapt in a fast-changing environment., • Effective communication skills at all levels of management., • Ability to manage multiple sites and support global IT needs., • Flexibility in working hours to accommodate project timelines and office hours., • High degree of autonomy, service orientation, and a results-driven approach., • Bachelor’s degree or relevant certification in IT, Computer Engineering, Electronics, or related discipline., • Experience with Microsoft Windows 11 and server/Dell PC client support., • Familiarity with CISCO switches, routers, networks, and telephony systems., • Expertise in implementing structured cabling and network layouts., • Experience managing complex support issues within a globally dispersed organization., • Knowledge of global wired and wireless network technologies, DNS/DHCP, WAN, and LAN technologies., • At least 3-5 years of relevant experience in LAN/WAN and technical support. Why Join Us? This is an exciting opportunity to work with a leading digital banking client that is shaping the future of financial services. You’ll be part of a dynamic team that embraces innovation and values your expertise. Join us to help drive meaningful change while advancing your career in a supportive, growth-oriented environment.

Job DescriptionIT Technical Support Specialist This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Objectives of this role • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware, • Handle business-critical IT tasks and system improvements, • Enable faster and smarter business processes and employee productivity, • Research and evaluate emerging technologies, hardware, and software, • Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe. Responsibilities • Install, configure, and support workstation software, hardware, printers, and phones, • Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy, • Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly, • Implement applications and software upgrades and troubleshoot any performance issues Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. · Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc. · Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros. · History of working in an Active Directory domain environment · Proficient at software installs and troubleshooting · Some networking knowledge, along with the ability to troubleshoot network issues from the command line.

Job Description We’re Hiring! Senior Technical Support Specialist Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success. By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth. Interested in this position and meet the qualifications and requirements? Apply at . Questions? Contact us at 404-575-8262. Position Summary: Responsibilities include but are not limited to the following: The senior technical support specialist's role in CTB is crucial to its operation. They ensure that all technical aspects are functioning optimally. Technical hiccups can affect a company's performance. Therefore, a Technical Support Specialist's duties and responsibilities will revolve around maximizing computer system capabilities as well as the following: • The application of system-analyst techniques and procedures, including consulting with users to determine hardware, software, or systems functional specifications,, • Maintain CTB's IT services through installing and upgrading software, installing hardware, and configuring systems and applications, including analyzing reports, documenting procedures, and coordinating with users, • Maintain, configure, and support the internal Helpdesk solution (LanSweeper). Monitoring & tracking response times, ticket completion, and knowledge base entries to common support issues. Reports status to the department manager., • Maintain IT assets for distribution as needed, configuration, imaging, etc., • Mentor junior Helpdesk personnel, • Handling customer technical support cases through phone, email, and helpdesk ticket submission Maintain Helpdesk user confidence by answering tickets on time, • Maintaining system functionality by testing computer components, • Advanced experience with Office 365 - including advanced troubleshooting as well as system migrations, • Advanced knowledge of computer hardware and peripherals, • Knowledge and experience with domain-based networks, such as file and print shares, mail and application servers, • Understanding and experience with Active Directory management as it relates to user account creation and modification, security group policy, and distribution groups, • Knowledge and experience managing mobile devices and tablets and mobile device management, • Malware/Ransomware/Email Security best practices, • Assist in the creation of support tickets with external third-party resources. Excellent written and verbal communication skills, • Ability to conduct research into a wide range of computing issues as required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly language., • Highly self-motivated and directed with keen attention to detail., • Proven analytical and problem-solving skills., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment., • Resolution mindset with the ability and passion for delivering personalized, customer-focused support to help resolve technical challenges, • Excellent verbal and written communication skills, • Bachelor's degree from an accredited four-year university or college with a technical major such as computer science/engineering or equivalent combination of education and experience., • 5+ years of IT Support experience is REQUIRED, • Advanced knowledge of Remote Monitoring and Management (RMM) tools (NetComply One experience a plus but not required), • Experience in an MSP/IT as a Service environment is HIGHLY desired, • Advanced understanding of operating systems (Microsoft Windows 10, 8, 7, macOS, iOS, and Android) as well as typical Office suite applications, • Advanced knowledge of networking concepts, setup, troubleshooting, and general administration, • Advanced experience with Office 365 – including advanced troubleshooting as well as system migrations, • Advanced knowledge of computer hardware and peripherals, • Knowledge and experience with domain-based networks, such as file and print shares, mail and application servers, • Knowledge and experience with Active Directory management as it relates to user account creation and modification, security group policy, and distribution groups, • Knowledge and experience managing mobile devices and tablets and mobile device management, • Malware/Ransomware/Email Security best practices, • Industry Relevant certifications (MCES, Helpdesk, AT, Network +, Security +) are preferred but not required. Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. Our benefits package includes the following: • Medical, Dental, Vision, and Prescription, • 401(k) Retirement Plan, • Life Insurance, • Accidental Death & Dismemberment, • Short&/Long Term Disability, • Flexible Spending Plan, • Paid Time Off, Vacation, and Holiday Pay, • Tuition Reimbursement, • Employer Assisted Housing Program EEO/AA • Wholesale Membership Program, • Wellness Program, • Employee Assistant Referral Services (EAP), • Legal Shield Program, • Group Cancer & Accident Insurance Programs, • Worker’s Compensation Program, • Free Banking Services, • Awards and Recognition Programs, • Training & Development Programs and much more

Job Description Join the team redefining luxury hospitality in Atlanta. Join FORTH. You know that feeling? When you walk into a hotel or a restaurant and everything and everyone just feels right? Where every detail is so considered, where everything is so seamless, that you can let out a deep sigh and really relax? We create that feeling, with passionate people like you. FORTH is thrilled to announce a variety of opportunities at our brand-new property that opened summer 2024. It's a haven of luxury on the BeltLine's Eastside Trail that seamlessly combines a world-class hotel, an exclusive members club, exceptional dining experiences, and a holistic program of wellness treatments. We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too. If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that's creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can. About the Position We are seeking a highly skilled Commercial Kitchen Service Technician to support the daily operation and reliability of our commercial kitchen equipment. This role is responsible for diagnosing, repairing, and maintaining a wide range of kitchen systems, as well as supporting engineering leadership with accurate communication and documentation. Primary Responsibilities • Diagnose, troubleshoot, and repair commercial kitchen equipment, refrigeration systems, and basic HVAC components., • Communicate repair status clearly and promptly with the Director of Engineering., • Identify parts needed for repairs and coordinate with the Director of Engineering for ordering., • Complete work orders in a timely and professional manner., • Perform all scheduled preventative maintenance on kitchen equipment., • Ability to work independently with minimal supervision., • Strong diagnostic and troubleshooting skills for electrical, mechanical, and refrigeration issues., • Excellent attention to detail and accuracy in documentation., • Strong communication skills with both engineering leadership and kitchen staff., • Ability to lift or move up to 50 lbs., • Previous experience in commercial kitchen, refrigeration, or HVAC repair., • Valid driver’s license., • EPA certification (preferred but not required). Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career We are seeking a dynamic and experienced Sales Specialist to drive the growth of our Cortex and Cloud business across the region. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth through the sale of complex solutions. Your Impact • Join the fastest growing team where experience meets cutting-edge solutions, • Build and cultivate strong customer relationships, driving business growth within the region, • Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives, • Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement, • Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers, • Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions, • Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients, • Travel domestically as needed to meet with customers and attend key business eventsQualifications Your Experience • 5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry, • Extensive platform selling experience in complex sales with multiple buying centers, • Experience selling SIEM, EDR or CNAPP (DevSecOps, CloudOps) solutions is highly preferred, • Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations, • Expertise in applying complex solution sales methodologies to drive results, • Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy, • Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams, • Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred, • Willingness to travel domestically as necessary to meet business needs Additional Information The Team Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing salesperson – you’re just looking for something more substantial and challenging as your next step. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $264000 - $363000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Job Description Join Barfield and Become a Part of the Adventure! If you are a talented Mechanical Technician interested in working in the exciting field of aviation, Barfield wants you! Barfield is more than just a prestigious name in the industry: it is subsidiary of Air France Industries KLM Engineering We are looking to hire a dedicated Mechanical Technician to join our team. The Mechanical Technician will support our Mechanical Department Duties and Responsibilities: • Test, troubleshoot, repair, and calibrate units using schematics diagrams, Component Maintenance Manuals (CMM), and other documents such as Airworthiness Directives, Service Bulletins, and customer Engineering Orders., • Inspect and test Mechanical Aircraft Components to identify defects and wear and tear areas., • Disassemble, clean, and inspect Aircraft Component., • Repair or replace damaged or worn components., • Reassemble and test Mechanical units to ensure proper operation., • Performs a variety of complicated tasks., • Needs to be familiar with various Component Maintenance Manuals (CMM) practices and procedures., • Reports to the lead person, supervisor, or manager. Requirements and Skills • High School diploma or equivalent., • Basic computer skills., • Successfully completed technical training by a certifying educational institution or 1-2 years of bench experience in the field or related area., • Reads, understands and, interprets directions of appropriate maintenance manuals to identify., • Must be able to evaluate, troubleshoot, repair, and calibrate units using official documents., • Must have knowledge and experience with mechanical tools, multimeters, micrometers, calipers, measuring indicators, and gauges., • Must be able to work with little or no supervision., • Ability to work with standardized tools and electric equipment., • Ability to follow safety procedures and guidelines., • Successful Factors, • Technical college, or Military training in their expertise., • Knowledgeable, friendly, positive attitude, be a “Team Player”, always willing to learn new tasks, new skills and participate with peers., • CUSTOMER FOCUS We strive to provide the best services to our customers., • INTEGRITY We are personally accountable for the highest standards of ethical behavior., • TEAMWORK We are committed to a teamwork environment. As a Federal Contractor, Barfield is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Job Description Key Responsibilities: • PC Support:, • Provide technical support for desktops, laptops, and peripheral devices (printers, scanners, etc.)., • Install, configure, and maintain operating systems, software, and hardware., • Troubleshoot and resolve issues related to applications, system performance, and hardware malfunctions., • Assist with the setup and reinstallation of computers and related devices., • Maintain an inventory of IT equipment and ensure timely updates or replacements., • Network Assistance:, • Support the setup, configuration, and maintenance of network systems, including routers, switches, and firewalls., • Monitor network performance and troubleshoot connectivity issues., • Assist in maintaining servers and ensuring network security protocols are followed., • Provide remote and on-site technical guidance to end users for network-related problems., • Collaborate with IT teams to implement upgrades and optimize network efficiency., • End-User Support:, • Respond to help desk tickets and provide timely resolutions to user-reported issues., • Educate users on best practices for system and network usage., • Document technical procedures, solutions, and troubleshooting steps for future reference., • General IT Support:, • Ensure compliance with organizational IT policies and standards., • Participate in IT projects, such as system migrations or network upgrades., • Strong knowledge of operating systems (Windows) and common software applications., • Familiarity with networking concepts (TCP/IP, DNS, DHCP) and hardware., • Excellent problem-solving and communication skills., • BS degree in computer science, Information Technology, • Certifications like CompTIA A+, Network+, or equivalent are a plus.

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary The Technical Solution Specialist at Reltio is a key technical enabler for the Solutions Consulting team, playing a vital role within the Demo Operations function. This individual is responsible for the setup, configuration, customization, and maintenance of Reltio's demonstration environments. The Technical Solution Specialist will ensure that our demo platforms are robust, current, and effectively showcase the power of Reltio's data unification and AI capabilities. This role requires strong technical aptitude, problem-solving skills, and a passion for creating impactful demonstration experiences. Key Responsibilities: • Configure and maintain standard and customized demonstration environments for Reltio's data unification and AI platform., • Load, manage, and refresh datasets within demo environments to support various industry use cases and prospect-specific scenarios., • Assist Solutions Consultants with technical aspects of demo preparation, including light scripting, data manipulation, and basic integration setups., • Troubleshoot and resolve technical issues within the demonstration environments promptly to ensure availability and reliability., • Document demo environment configurations, customization procedures, and troubleshooting guides., • Collaborate with Solutions Consultants and SC Management to understand evolving demo requirements and implement necessary technical changes., • Support the creation and maintenance of reusable demo assets and technical components., • Stay updated on Reltio product releases and new features, ensuring demo environments reflect the latest capabilities., • Assist in testing new product features within the context of demonstration environments., • Manage access and permissions for demo environments.RequirementsRequired Experience/Skills/Education/Abilities:, • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related technical field, or equivalent practical experience., • Minimum 2-5 years of experience in a technical support, IT operations, technical pre-sales support, or similar role within the enterprise software industry., • Strong technical troubleshooting and problem-solving skills., • Experience with data management concepts and working with databases (SQL or NoSQL)., • Familiarity with scripting languages (e.g., Python, JavaScript, Shell scripting) for automation and customization., • Understanding of web technologies, APIs (REST/JSON), and basic integration concepts., • Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment., • Good communication skills and ability to work collaboratively with technical and non-technical team members., • Experience working with cloud platforms (e.g., AWS, GCP, Azure) and their services.Desired Experience/Skills/Education/Abilities:, • Familiarity with data unification, master data management (MDM), or customer data platform (CDP) concepts., • Exposure to AI/ML concepts and how they are applied in enterprise software., • Experience with data loading and transformation (ETL) tools or processes., • Knowledge of containerization technologies (e.g., Docker, Kubernetes) is a plus., • Familiarity with source control workflows and Git repository hosting services. This includes exposure and hands-on experience with platforms like GitHub and Bitbucket, including reviewing pull requests, navigating repositories, and understanding basic Git workflows., • Experience in supporting a sales or pre-sales organization., • Understanding of data governance and enterprise security best practices as they apply to cloud demo environments.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Atlanta, GAand they are in need of a LevelIII Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job Description Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school’s IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities • Install and set up PC hardware, peripherals, and classroom technology., • Inspect, maintain, and repair computer equipment (e.g., keyboards, mice,, • projectors, smart boards)., • Install, configure, and manage software according to specifications., • Set up and maintain local networks, ensuring connectivity and functionality for school systems., • Monitor and maintain network security, backups, and privacy protocols., • Provide technical support and prompt troubleshooting for teachers, students, and staff., • Assist with technology integration in classrooms and staff training on new systems or applications., • Keep accurate records of repairs, system issues, and maintenance activities., • Track and maintain hardware/software inventory and IT-related expenses., • Recommend IT equipment purchases based on school needs. Requirements • Basic knowledge of computer hardware, operating systems, and networks., • Strong problem-solving skills and attention to detail., • Calm, patient, and professional demeanor, with the ability to work well with children and educators., • Excellent communication and interpersonal skills., • Ability to manage time effectively and prioritize tasks in a school setting., • Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome)., • Background check and clearance required for working in an educational environment. Powered by JazzHR vv2Lf4nKxO

Job DescriptionDescription: South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. IT Support Specialist The IT Support Specialist is sharply focused on providing enterprise level technical support for South College remote and onsite users. The ideal candidate will work afternoons/evenings Monday-Friday. Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities include installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and end-user assistance. Responsibilities • Document incoming helpdesk requests using internal ticketing system, • Install, repair and maintain desktop and laptop computers, peripherals and related systems, • Provide end user support via remote assistance, in person and telephone., • Support and enforce company information policies and procedures., • Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone, • Assist in maintaining hardware and software inventory for asset management., • Install and support AV equipment for classrooms, conference rooms and auditoriums, • Demonstrate broad knowledge of technology principles, practices, and procedures, • Self-manage in a way that allows flexibility to support multiple tasks at any given time, • Assist in updating support documents within knowledge management for the IT Services team, as well as end users, • End-user Account Management, • Build and maintain relationships across departments, • Medical, Dental, Vision, • 401(k) – with Employer Contribution, • Front Loaded PTO, • 2+ years of overall IT experience, • 2+ years’ experience supporting Microsoft Windows and Apple Mac OS environment, • 2+ years’ experience supporting Microsoft Office applications, • Knowledge of network security practices and Antivirus software, • Exceptional analytic and problem-solving skills, • Self-motivated and able to work across diverse technical and non-technical teams, • Good written, verbal and interpersonal communication skills, • Exceptional Customer-oriented attitude, • Walking, lifting, manage use of technology, equipment operation., • Must be able to utilize standard office equipment, i.e. desktop computer, monitor, keyboard, and telephone system., • While performing the duties of this job, the employee is regularly required to talk or hear., • This is largely a sedentary role; however, some filing is required., • This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Job Description Looking for a candidate for a Part-Time to Full-Time position with 2 - 5 years experience in Macintosh and Windows Desktop support. Candidate will provide desk side support for Macintosh and Windows computers, Mobile devices and printers for numerous clients in the Atlanta downtown area. Candidate will be expected to: • Have excellent people skills • Have professional appearance • Provide both hands on, in person and remote support for Macintosh and Windows, • Responsible for troubleshooting desktops, laptops, and mobile devices, • Responsible for imaging, reformatting and installing new applications, • Must be a self starter, • Must have realiable transportation to travel to multiple clients in the Atlanta Metro Area Skills requirements: • Must have at least 2+ years of desktop support experience, • Experience in a break/fix role providing hands on support on Mac PC and laptops, • Need to have knowledge of Mac OS and Windows 11, • Must have previous experience troubleshooting iOS and Apple devices, • Experience troubleshooting outlook issues within Mac, • Experience with Office 365, Windows 10, Windows 11 and VPN Company DescriptionJDM Technical provides outsource IT support for small companies that do not have their own internal support department.JDM Technical provides outsource IT support for small companies that do not have their own internal support department.

Job DescriptionCompany Description THE BEST NEED THE BEST. Known as "The Game Changers”, Diablo Tools () elevates the market by providing Best in the World and Best for Our World cutting tool and power tool accessory solutions for professional users. With innovation at the forefront of everything we do, Diablo Tools continues to “raise the bar” by bringing the most advanced technology to the portable and stationary tool market that increases quality and performance and saves our users time and money. Diablo Tools is committed to providing first-class technology that dominates the jobsite but also makes it safer. Our innovation, however, is not the only thing that sets us apart from the competition – our people do, too. At Diablo Tools, we pride ourselves on putting “People First.” We cannot be the Best without the Best. That’s why we onboard the Best talent and continue to invest in them through ongoing training and recurring professional development opportunities. We are proud to provide a culture that is innovative, supportive, fun, connected, and nurtures growth for our people. Our commitment to our employees has been recognized by the employee engagement platform, Energage, by naming Diablo Tools a Top Workplace in 2025. Additionally, Diablo Tools was named a Top Workplace in the cultural excellence category for professional development, employee well-being and employee appreciation. We strive to be the best for our end-users and the best for our team – so Join the Best, today! Diablo Tools is looking for a creative, go-getter intern to work alongside our digital marketing team in creating and executing digital advertising and email campaigns. You are currently at a college or university pursuing a degree in advertising, marketing, communications, graphic design, or related field and are interested in gaining real-world experience with an industry-leading organization. You are comfortable using a PC. Previous knowledge of construction products and/or power tools is not required. Are you hungry, ready for immediate impact, excited for a challenge? Change your future forever by joining the Best! Job Description As a rock-star Demand Generation Intern, you will take your education and previous work experience to develop multi-channel marketing campaigns that maximize demand and ultimately influence sales/conversions. An obsession with quality and the ability to solve business challenges with creativity while keeping the audience in mind is your motivation and driving-force to be the best. Primary duties include, but are not limited to: • Develop and execute in coordination with the Demand Generation Specialist and UX/UI Designer, short- and long-term multi-channel digital programs and campaigns that drive demand and click through to branded websites., • Develop and maintain a roadmap for on-page, off-page, and technical SEO improvements, specifically identifying areas for content optimization for both traditional search and AI-driven answer engines (AEO)., • Spot trends, increase quality traffic and drive-up authority score with AI SEO tools and web analytics., • Conduct audience segmentation and targeting through AI data analysis to build effective campaigns., • Develop and execute workflows for e-mail communications utilizing automation tools such as HubSpot., • Current university student in good standing (min. 3.0 GPA); pursuing a Bachelor’s, Master’s, or Doctorate degree in in advertising, marketing, communications, analytics, or similar field of study., • Projected to graduate within 12 Months of May 2026, • Able and willing to work on-site., • Comfortable using a PC for design work., • Previous working or intern experience (preferably 1-2 years) in demand generation, digital campaigns and/or, inbound marketing., • Previous working or intern experience (preferably 1-2 years) with ads manager platforms and email marketing platforms (ex: HubSpot)., • Current knowledge of the latest digital marketing techniques and AI marketing technology, • Ability to extract meaning from data and use this to optimize both current approach and future programs., • Excellent communication & written skills., • Ability to manage time, multi-task and meet tight deadlines., • Detail-oriented to produce accurate and high-quality work. Additional Information Diablo Tools is a division of the Robert Bosch Tool Corporation and is guided by the principles of founder Robert Bosch. We are an integral part of a multinational engineering and electronics organization and the largest privately held employer in the world. We offer a setting where social and environmental responsibility are part of our corporate DNA. Always mindful of our impact on the future, we are committed to sustainability, paying it forward, giving back, and lifelong learning. These are but a few of the reasons why our parent company has more than 400,000 associates and a legacy of success spanning 135+ years. This is your chance to Go big. Go bold. And use your skills to drive success on a massive scale, with Diablo Tools:* GO DIABLO TOOLS AND EXPERIENCE BIG REWARDS. Diablo Tools offers competitive compensation, career-development resources, and benefits you would expect of a world leader, including health, medical, and financial plans; work/life balance; and flexible work options. Diablo Tools and the Robert Bosch Tool Corporation are proud supporters of STEM (Science, Technology, Engineering & Mathematics) Initiatives • FIRST Robotics (For Inspiration and Recognition of Science and Technology) Indefinite U.S. Work authorized individuals only. Future sponsorship for work authorization unavailable. Safety Sensitive Position #LI-ML1

Job Description Our Dedicated IT Support Technician plays a critical role in delivering exceptional customer service and technical expertise while working directly at the client’s location. This position requires a deep understanding of the client’s IT infrastructure, business processes, and operational workflows, ensuring that IT services align with the organization’s goals while maintaining a high level of productivity and client satisfaction. Primary Responsibilities • Resolve end users' ticket requests; these requests are derived from text, chat, email, and walk-ins, • Strong ability to prioritize and multi-task, • Strong Communication and interpersonal skills with clients and co-workers, • Resolve Tier 1 and Tier 2 service tickets, • Resolve issues that arise with the network, wireless, and or server infrastructure, • Set up new user laptops/desktops using Intune and train end users on this technology, • Work with the primary contact to ensure escalation and timely resolution, • Work with vendors on issues that require the involvement of outside vendors, • Work with internal Accellis teams to assist with critical issues that cause a business disruption, • Travel to different client locations as needed to complete necessary tasks and assist or train users, • Ensure KPIs are being met in client satisfaction and ticket closure, • Configure and Troubleshoot issues with Microsoft Intune/Azure, • Maintain proper communication with the Client Strategy Team or Technical Account Manager (TAM)/vCIO on issues that are not getting resolved in a timely manner., • Partner with the TAM to focus on the client’s long term goals and needs., • Work with the Escalation team on any issues that is out or scope or need escalation, • Cross-train with other Dedicated IT resources with similar clients and provide backup as needed, • Train and ensure other Dedicated IT members are comfortable and knowledgeable when needed, • Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP, etc., • Knowledge of deploying Intune Policies, • Networking skills: switching, routing, firewalls, WLAN, VPNs, AWS, Azure, Client to Site, Site to Site, etc., • Knowledge of Microsoft Azure Environments, • Interpersonal skills: such as telephony skills, communication skills, active listening and client-care., • Diagnosis skills of technical issues., • VMware experience, • Hyper-V experience, • Barracuda product knowledge is a plus, • Ability to multi-task and adapt to changes quickly if priorities change., • Ability to excel in both reactive and proactive work, • Technical awareness: ability to match resources to technical issues appropriately., • Service awareness of all the organization’s key IT services for which support is being provided., • Understanding support tools, techniques, and how technology is used to provide IT services., • Typing skills to ensure quick and accurate entry of service request details., • Self-motivated with the ability to work in a fast-moving and remote environment., • 2-5 years of IT experience.Company DescriptionOur mission at Accellis Technology Group is to have a positive lasting impact on our people, our clients, and our community. We strive to Deliver Transformative Technology and Exceptional Experiences through a Disciplined Commitment to Well Aligned People, Partners, Technology, and Clients We look to reward those individuals that join us with a fun and hard-working environment that delivers the professional, personal, and yes – financial – returns we are all seeking. Accellis Technology Group provides outsourced IT services to businesses with 10 to 400 employees. Our clients often hire us because they have outgrown their "mom and pop" IT provider and are looking for an organization with solid processes, dependable systems, and an even more solid staff behind them. We've been in business since 2001 and recognized as one of the largest MSPs in Ohio. With robust partnerships, excellent leadership, and a fantastic culture, Accellis Technology Group is unstoppable. Come and be a part of it.Our mission at Accellis Technology Group is to have a positive lasting impact on our people, our clients, and our community. We strive to Deliver Transformative Technology and Exceptional Experiences through a Disciplined Commitment to Well Aligned People, Partners, Technology, and Clients We look to reward those individuals that join us with a fun and hard-working environment that delivers the professional, personal, and yes – financial – returns we are all seeking. \r\n\r\nAccellis Technology Group provides outsourced IT services to businesses with 10 to 400 employees. Our clients often hire us because they have outgrown their "mom and pop" IT provider and are looking for an organization with solid processes, dependable systems, and an even more solid staff behind them. We've been in business since 2001 and recognized as one of the largest MSPs in Ohio. With robust partnerships, excellent leadership, and a fantastic culture, Accellis Technology Group is unstoppable. Come and be a part of it.

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Atlanta, GA and they are in need of a Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job Description Job Description: IT Support Specialist DeKalb Preparatory Academy DeKalb Preparatory Academy, a K-8 charter school located in DeKalb County, Georgia, serving approximately 585 students and 100 staff members, is seeking a dedicated and skilled IT Support Specialist. This individual will play a vital role in supporting the daily technology needs of our students, teachers, and staff, while ensuring the smooth operation of our IT infrastructure. Position Summary The IT Support Specialist will provide technical support and troubleshooting for hardware, software, network systems, and educational technology tools. The specialist will assist in maintaining, upgrading, and securing the school’s IT environment, while providing direct support to students and staff to ensure their technology needs are met effectively and efficiently. Key Responsibilities • Provide technical support for desktops, laptops, Chromebooks, printers, smartboards, and other classroom technology., • Support distribution, setup, and maintenance of student and staff devices., • Assist with device inventory management, barcoding, and tracking of technology assets., • Install, configure, and update software and applications on school devices., • Troubleshoot hardware and software issues for staff and students in a timely manner., • Maintain and monitor the school’s network, Wi-Fi access points, and connectivity in coordination with vendors., • Assist with security management including account setups, password resets, and endpoint protection., • Provide training and support for staff in the use of educational technology tools and platforms., • Collaborate with the IT Manager and external vendors to ensure system reliability and upgrades., • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred; equivalent experience may be considered., • 1–3 years of IT support experience, preferably in a school or educational environment., • Familiarity with Windows, macOS, and ChromeOS environments., • Basic knowledge of networking, Wi-Fi troubleshooting, and device management., • Strong problem-solving and communication skills., • Ability to multitask, prioritize, and work independently or as part of a team., • Commitment to supporting teachers, staff, and students in achieving their academic goals. Work Schedule • Monday – Friday, 7:30 AM – 4:30 PM (please adjust to the scheduled work hours for this position)., • 401(k), • Dental Insurance, • Health Insurance This is a full-time, on-site position at DeKalb Preparatory Academy in DeKalb County, Georgia. The IT Support Specialist reports directly to the IT Manager/COO and works closely with school leadership to ensure technology resources are effectively supporting teaching and learning. Compensation will be commensurate with experience and qualifications.

Job Description The IT Operations Specialist – Level 2 plays a key technical role in driving efficiency, automation, and reliability across Heritage Distribution Holdings’ IT Operations. This position supports and automates the lifecycle of user accounts, hardware, and software, ensuring employees have the fastest, easiest, and best experience with technology. The ideal candidate brings deep PowerShell scripting, troubleshooting, and automation expertise, along with hands-on experience in Microsoft 365 administration, Windows administration, and IT asset coordination. Working under the direction of the IT Operations Manager, this role focuses on building and maintaining automation that eliminates manual work, standardizes IT processes, and improves IT operations and support. The specialist executes hardware and software lifecycle operations, manages M365 and user administration, and provides Level 2 support for complex hardware, software, and account issues—continuously enhancing IT operations through scripting, integration, and process improvement. Key Responsibilities and Tasks • Develop and maintain PowerShell automation for hardware, software, and user lifecycle processes., • Manage user accounts, roles, and permissions in Entra ID and Microsoft 365., • Administer M365 applications (Exchange, Teams, SharePoint, OneDrive) and automate recurring administrative tasks., • Diagnose and resolve Level 2 hardware, software, and user issues, preventing recurrence through automation., • Integrate ITSM workflows with automation to streamline requests, fulfillment, and tracking., • Execute procurement, logistics, and deployment tasks under IT Operations Manager direction., • Maintain up-to-date user, device, and asset records across systems with a strong attention to detail., • Support new-site deployments and M&A integrations, coordinating hardware, and account provisioning. Certifications: None required Educational Requirements: Preferred - Bachelor’s degree in Computer Science Related field Years of Experience: 5+ Years of IT Operation or Systems Administration Experience Knowledge/Skills/Abilities: • Expert level PowerShell scripting, integration, and automation skills., • M365 Admin (Exchange, Teams, SharePoint), • Windows desktop administration, • Hardware configuration and administration

Job Description The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school’s technology to a new level while at the same time improving and maintaining customer support. The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision. *Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks Duties & Responsibilities • Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems, • Ensure all documentation is properly maintained and updated in a timely manner., • Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters., • Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems., • Strong verbal and written communication skills., • Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks., • Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus), • Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus., • Microsoft Office 365 (Teams is a Plus), • Server Hardware, • Apple or Microsoft Technology and/or CompTIA certification(s) preferred, • A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments, • Working in academic environment: 2 years (Preferred), • Administering Chromebook: 2 years (Preferred), • Apple/Mac device: 2 years (Preferred), • Google Education: 2 years (Preferred), • Mobile Device Management: 2 years (Preferred) bmJl6RsM7Z

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDo you get excited when your software actually interacts with the physical world? Are you ready to learn the new exciting world of smart robots?Do you feel tired of working in a big company?Would you like to cooperate with top professionals in our industry? If your answers are mostly yes, then you should keep reading. At Nomagic, we’re on a mission to teach robots the real world. We are seeking a highly motivated and results-oriented Senior Marketing Manager to join our marketing team and support the growth of our North American business. This role is crucial for driving brand presence and pipeline growth through effective campaign management, event planning, and demand generation strategies in close partnership with our sales team. The ideal candidate possesses a strong background in coordinating marketing activities for technology startups, coupled with an eagerness to help grow a new market. This is a hands-on role requiring a blend of strategic thinking, tactical execution, and cross-functional collaboration.Here is why we love this job ourselves, and hope you will enjoy it too: • We build robots powered by AI, • We already have them in production (this means being on call sometimes, but still!), • We test our code in unit tests, simulations and on real robots!, • We’re still pretty small, so everyone has a direct impact on the final result, • We have a very experienced engineering & management team from Google, early unicorns (Criteo, Climate Corp...) & top robotics companies (ABB, Softbank Robotics, Dematic), • We combine world-class research with top-notch engineering and apply it to solve real problemsSome of the problems you may try to solve with us:, • Event Planning, • Own the U.S. event calendar (trade shows, conferences, field events, roadshows, partner events)., • Manage end-to-end logistics: budgets, contracts, booth assets, shipments, lead capture, staffing, on-site coordination., • Create pre/during/post-event plays (invites, landing pages, demos, follow-ups) and report on sourced/influenced pipeline., • Campaign Management, • Build and run integrated campaigns (email, webinars, paid/retargeting, social, partners, ABM lists)., • Partner with SDRs/AEs on target account lists, messaging, and cadences; enable timely follow-up and meeting setting., • Coordinate content needs (one-pagers, case studies, demo videos) with global marketing; localize for regional audiences., • Track performance (MQLs, meetings, pipeline) and recommend optimizations., • Marketing Operations, • Manage PR and marketing contractors to maximize budget spend for event and campaign effectiveness, • Build marketing automation workflows (HubSpot): lead routing, scoring, nurturing, and A/B tests., • Ensure CRM hygiene (HubSpot): lead qualification, campaign attribution, fields, dashboards, and closed-loop reporting.What skills we’d like you to have:, • Experience: 5+ years of experience in B2B marketing, with a proven track record in startup environments with technology companies. Experience in Channel Marketing, Partner Marketing, or Sales Enablement is a significant plus., • Technical Proficiency: Hands-on experience with marketing automation platforms (e.g., HubSpot, Marketo, Pardot) and CRM systems (e.g., HubSpot, Salesforce)., • Analytical Skills: Strong analytical capabilities, able to interpret campaign performance data, identify trends, and draw actionable insights., • Event Management: Expertise in running large and small format events, managing vendors, budgets, and being hands-on at the shows., • Campaign Management: Expertise in various demand channels, including email automation, events, and webinars., • Collaboration: Excellent communication and collaboration skills, particularly in working with Sales teams to achieve shared robot goals., • Communication Skills: Great communicator with the ability to negotiate with vendors and drive internal awareness and compliance for marketing led initiatives., • Education: Bachelor’s degree in Marketing, Business, or a related field.What should you expect once you apply?, • HM Interview with GM - North America 1 hour, • Skill assessment interview with VP of Marketing - 30 minutes, • Peer assessment - 30 minutes, • Problem solving interview - 30 minutes, • Founder interview - 30 minutes, • We make the final decision after max. 2-3 days after the on-site interview

Job DescriptionABOUT VIAPLUS: ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. We are pioneers in the transportation transaction and mobility industry, with a decade of proven global experience in providing solutions focused on the tolling and transit industries. ViaPlus is headquartered near Dallas, Texas, and maintains offices across the United States, France, India, and Ireland. We are part of the global network of VINCI Concessions, an international player in transport infrastructure with projects in 23 countries. Our vision has evolved to provide a fully automated, end-to-end transportation solution that significantly improves revenue collection and efficiency while effectively lowering costs for our agency clients. We serve enterprises that require high-volume, real-time transaction processing with the highest levels of accuracy, especially where revenue reconciliation and customer account management are key deliverables to the customer experience. Our flagship back-office system (BOS) enables Mobility-as-a-Service (MaaS) with a “one account” feature that supports multimodal transportation solutions. In a rapidly changing environment, ViaPlus maintains a strong focus on technology and continuous R&D to improve agency efficiencies, reduce operating expenses, and maximize revenue – all while providing exceptional customer service. Learn more: ABOUT VINCI HIGHWAYS VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operations and mobility services. We design, finance, build and operate highways, bridges, tunnels, urban roads and mobility services on a network of more than 3,360 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and provide drivers with a positive experience. More information: @VINCIConcess JOB PROFILE: Desktop Support Specialist, L1 JOB LOCATION: Atlanta, GA JOB RESPONSIBILITIES: In this role, you will be responsible for a variety of tasks as outlined below. The order of the duties listed does not represent their importance or the percentage of time dedicated to each duty. • Manage Help Desk requests, providing frontline support for all issues regarding end-user computing., • Install and configure all end-user Windows desktops and laptops and maintain current corporate standards through repair and upgrade., • Monitor system backups and assist with system recovery testing., • Administer Office 365 and support Microsoft Teams., • Install and configure desktops, laptops, printers, and other end-user equipment using current corporate standards., • Install and configure end-user software using current corporate standards., • Maintenance of hardware and software standards through updates, upgrades, repairs, and installation of patches and fixes., • Includes installation of new software releases and system upgrades, evaluation, and installation of patches., • Support and maintain IT policies and procedures to ensure industry and company compliance are upheld., • Perform routine System Checks., • Submit PO requisitions for equipment as needed., • Manage and maintain IT inventory, ensuring accurate tracking, timely updates and proper documentation of all hardware and software assets., • Fast learner with strong technical aptitude, attention to detail and follow-up skills, • Strong analytical and problem-solving skills (essential), • Professional, courteous, friendly demeanor and exceptional customer service skills, • Bachelor's degree in applicable field of study preferred or equivalent combination of education, certification, and job experience may be considered. WORK ENVIRONMENT The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud. Powered by JazzHR ScgrzB61Dj

Job DescriptionIT Technical Support Technician Expert Technical Solutions has an immediate opening for a 4 month CONTRACT IT Technical Support Technician with an industry leading client in Atlanta, GA. Our client is looking for an IT Tech Support Tech who will provide day-to-day technical support to employees for network infrastructure and internal systems software and hardware via walk-ups, support tickets, email, instant message, or phone. In addition, this person will handle the installation, support and upgrades of computer systems including software and peripherals, server and networking infrastructure, multimedia conferencing solutions and other related peripheral systems as it relates to the support of corporate IT systems and office facilities.This is a 4 month CONTRACT, Onsite (Atlanta, GA 30328) opportunity offering strong pay and great benefits. Responsibilities • Providing Tier II support for corporate laptop computer infrastructure supporting office-based clients and remote users., • Install, maintain, troubleshoot and upgrade laptop hardware and software., • Hardware support of LAN based printers and local printers., • Laptop Imaging., • Remote Support using RDP & AnyDesk., • Support of Microsoft Windows 11, Microsoft Outlook, Office365, and Teams., • Support Office IT Infrastructure including Workstations, Conference Rooms and AV Equipment, and Network Infrastructure items., • Support Onboarding and Offboarding of employees, • Provide support for various IT Initiatives and Projects., • Provide support for ELTs, VIPs, and C-level leaders., • Follow up on outstanding requests and ensure timely resolution., • SNOW Support queue management and support ticket handling., • Participate in knowledge transfer and Internal KB management., • Large Meeting (All Hands/Town Hall), and event support., • Participate in managing and monitoring internal assets to ensure accurate inventory records., • Assist in processing purchase orders and interact with procurement and accounting staff for PO, shipping, and invoice processing., • Manage and maintain user access accounts and configure hardware as part of corporate on and off-boarding processes., • Offer facilities support to office locations, including building, telco, network infrastructure, and Internet service provider management and supporting audio and video equipment in conference rooms.Required Experience, • Bachelor’s degree preferred, but not required, • 3+ years of IT Technical Support Experience in an enterprise environment, • A solid understanding of Corporate IT technology solutions and infrastructure., • Knowledge of and experience supporting a variety of operating systems, including Windows, MacOS, and Linux (Ubuntu)., • Experience with AV Support., • Experience onboarding and offboarding users., • Ability to work independently and as part of a team, demonstrating analytical thinking and problem-solving skills.

Job DescriptionWe are looking for a motivated IT Support Technician (Tier I) to provide first-level technical assistance to internal employees in a hybrid work environment. This role involves hands-on support, including troubleshooting, device setup, and resolving technical issues, ensuring smooth operations for end-users. As part of a dynamic team, you will handle customer-facing responsibilities and escalate advanced issues as necessary. This contract position is perfect for someone early in their IT career who is eager to grow and develop their technical expertise. Responsibilities: • Diagnose and resolve common technical issues related to hardware, software, and peripherals for desktops, laptops, and mobile devices., • Set up and configure laptops and mobile devices, including imaging and enrollment into Microsoft Intune., • Provide assistance with Microsoft 365 applications such as Outlook, Teams, SharePoint, and OneDrive, addressing user concerns and performing account-related tasks., • Deliver basic support for conference room technology, ensuring smooth operation during meetings and addressing AV-related issues., • Manage support tickets using tools like Freshworks or Monday.com, ensuring timely updates and effective communication with users., • Track IT assets, maintain inventory records, and coordinate equipment transfers to ensure accurate documentation., • Create and maintain IT documentation, contributing to knowledge articles and identifying trends in recurring issues., • Promote IT security best practices, including password management and device safety, while escalating potential security concerns., • Adhere to established service level agreements (SLAs) for response and resolution times of Tier I support requests., • Assist with troubleshooting device compliance issues, applications, and updates to maintain operational efficiency.• Proficiency in PC desktop and workstation support, including hardware troubleshooting., • Knowledge of Active Directory for account management and user support., • Experience with desktop hardware setup and configuration., • Familiarity with Microsoft Windows 10 operating system and related troubleshooting., • Ability to perform desktop imaging tasks and support device enrollment processes., • Strong communication skills, with the ability to assist users both in person and remotely., • Detail-oriented approach to ticket management and documentation., • Basic understanding of IT security practices and awareness of phishing threats.

Job Description Job Description – Service Desk Analyst Title Service Desk Analyst (Atlanta, GA - Managed Services) Description The Service Desk Analyst’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Responsibilities Strategy & Planning • Evaluate documented resolutions and analyze trends for ways to prevent recurring issues., • Alert management to emerging trends in incidents. Acquisition & Deployment • Deploy pre-packaged software using distribution tools and processes as requested by end users., • Assist in software releases and rollouts according to change management best practices. Operational Management • Assisting in providing Level I support when request volumes are high., • Act as an escalation point for advanced or difficult help requests., • Build rapport and elicit problem details from service desk customers., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Escalate incidents with accurate documentation to suitable internal and external teams, when required., • Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution., • Use remote tools and diagnostic utilities to aid in troubleshooting., • Research solutions through internal and external knowledgebase as needed., • Identify and learn appropriate software and hardware used and supported by the organization., • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined., • Install antivirus software and ensure virus definitions are up to date., • Perform preventative maintenance, including checking and cleaning of workstations and servers, printers, and peripherals., • Test fixes to ensure an incident has been adequately resolved., • Develop knowledge articles and FAQ lists for end users., • Perform post-resolution follow-ups with Level I Analysts as required., • Contribute to Service Desk knowledgebase as needed, • Reinforce SLAs to manage end-user expectations., • Provide suggestions for continual improvement. Position Requirements Formal Education & Certification • College diploma or university degree in the field of computer science and/or 2+ years equivalent work experience., • The following certifications are highly desired, • ITIL Foundation, • Comptia A+, • Comptia Network +, • Google IT Support Professional, • HDI Support Center Analyst (HDI-SCA) Knowledge & Experience • Knowledge of advanced computer hardware, including Apple, Dell, HP, Lenovo, and others as required, • Experience with desktop and server operating systems, including Windows 7+, Windows Server 2012+, and macOS 10+, • Extensive application support experience with Microsoft Office, • Working knowledge of a range of diagnostic utilities, including ManageEngine Desktop Central, • Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills., • Strong documentation skills., • Fluent English language skills. Personal Attributes • Ability to conduct research into a wide range of computing issues is required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly, business-friendly, and technical language., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment. Work Conditions • Sitting for extended periods of time., • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components., • Lifting and transporting of moderately heavy objects, such as computers and peripherals.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in Atlanta. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. We excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Knowledge, Skills, and Abilities: The successful candidate will have: Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Excellent customer service skills, • Excellent hands-on technical support skills, • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits • Salary starting at $50,000, • A company dedicated to fostering and maintaining a positive and inclusive company culture., • An opportunity to make a meaningful impact within the company and be recognized and rewarded for your contributions., • A company that is committed to continuous improvement while upholding our core principles and values., • Clear paths for career growth and advancement within the organization, with opportunities to expand your skills and take on new challenges., • A competitive compensation package with generous benefits and bonus potential., • Engaging and diverse technical work performed in a dynamic and fast-paced environment., • Ongoing support for your continuous improvement and professional growth, with a focus on developing your technical expertise and skills.