
Buffalo Wild Wings - Assistant General Manager (AGM) GAME TIME ENERGY, LIFETIME EXPERIENCE. Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We are looking for an energetic and experienced Assistant General Manager (AGM) to help lead our team and create the ultimate experience for our sports fans. The AGM is the assistant coach, responsible for assisting the General Manager in the overall operational excellence, profitability, and guest satisfaction of the restaurant. Key Responsibilities: 1. Operational Excellence & Guest Experience: • Assist the General Manager in overseeing all daily operations, including Front of House (FOH), Heart of House (HOH)/Kitchen, and Bar operations., • Ensure the highest standards for food quality, preparation, safety, and sanitation (including adherence to ServSafe and HACCP standards)., • Model exceptional hospitality behaviors, conduct table visits, and effectively resolve guest complaints to ensure a legendary experience., • Oversee inventory management, ordering, and ensure proper receiving and rotation of vendor deliveries., • Ensure cleanliness, repair, and maintenance for the building and equipment. 2. Team Leadership & Development: • In partnership with the General Manager, recruit, interview, hire, and train all management and hourly team members., • Lead and motivate the team, conducting shift meetings and providing ongoing, timely performance feedback and recognition., • Manage and direct the work of Shift Managers, Servers, Bartenders, and Service Assistants., • Foster a positive, professional, and engaged work environment. 3. Financial Performance: • Manage shifts to achieve sales and profit goals, with a focus on controlling hourly labor and cost of goods sold., • Assist with administrative functions, including daily time punch audits and end-of-day transactions., • Contribute to local restaurant marketing initiatives to build sales and community connection. 4. Compliance & Administration: • Communicate and administer all company policies and procedures., • Ensure 100% compliance with all employment laws, health codes, safe food handling, responsible alcohol service, and safety/security procedures., • Ensure proper submission and documentation of all guest and team member-related injuries and incidents., • Minimum of 2-3 years of progressive restaurant, bar, or kitchen management experience, preferably in a full-service, high-volume environment., • General knowledge of labor laws, health codes, safe food handling, sanitation, and responsible alcohol service., • Proven ability to manage and direct the work of others, champion change, and solve problems creatively., • Strong written and verbal communication skills., • A passion for training, developing, and leading a team., • Ability to work a flexible schedule, including nights, weekends, and holidays, particularly during peak sports seasons., • Must be at least 21 years of age., • Competitive salary and bonus program eligibility., • Comprehensive benefits package (Health, Dental, Vision, etc.), • Paid Time Off (PTO)., • Excellent opportunities for learning, development, and career progression within the brand.

Job Title: Cashier Location: Jiayoungocafe Reports To: Store Supervisor / Café Manager Job Summary The Cashier is responsible for providing excellent customer service by handling transactions efficiently and accurately. This role ensures smooth front-of-house operations, maintains cleanliness at the counter area, and supports the overall customer experience at Jiayoungocafe. Key Responsibilities • Greet customers warmly and process orders at the counter., • Handle cash, credit/debit, and digital payments accurately., • Issue receipts, refunds, and change promptly and correctly., • Ensure the cash register is balanced at the beginning and end of each shift., • Assist customers with menu inquiries and recommend products when appropriate., • Coordinate with baristas and kitchen staff to ensure timely order fulfillment., • Maintain cleanliness and organization of the cashier station and front counter., • Follow café policies, procedures, and safety standards., • Support in packaging take-out orders and upselling café items., • High school graduate or equivalent., • Previous experience as a cashier, barista, or in customer service is an advantage., • Basic math and computer skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and handle pressure calmly., • Willing to work flexible shifts, including weekends and holidays., • Long periods of standing., • Team-oriented environment.