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Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

Work Description: • Fluent in Chinese, Speaking Spanish is a Plus, • Oversee all kitchen operations, • Managing Staffs, • Ensure food quality and safety, • We offer training Requirements: • Fluent in Chinese, Speaking Spanish is a Plus, • Fast Learner, if you have kitchen managing experience is a Plus, • Able to work in the morning

Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We exist to pay homage to all of the NYC delis that came before us. We focus on house-made meats to ensure that our product is quality, consistent, and accessible. As a startup, we're looking for dedicated individuals who are excited to grow and evolve with us. Key Responsibilities: Full time position. The main objective would be to oversee operational duties of the shop. This would include organizing fridges, FIFO, ordering/receiving, writing prep lists. In addition to managing the shop you would be expected to assemble sandwiches in an efficient and clean work space when needed. Prepping ingredients, portioning meats, and preparing sauces. Another key responsibility will be maintaining product quality to the standards that have been set. • Ingredient Preparation: Efficiently prepare and portion house-made meats, vegetables, and other ingredients according to recipe standards and specifications., • Sanitation and Hygiene: Maintain a high standard of cleanliness and sanitation in the prep area, adhering to food safety regulations and ensuring a safe working environment. Must know DOH requirements and be able to maintain these throughout the store., • Stock Management: Monitor ingredient levels, rotate stock, and inform the chef if supplies need to be reordered., • Recipe Adherence: Follow recipes and prep lists accurately to ensure consistency and quality of all ingredients and finished products., • Equipment Maintenance: Clean and maintain kitchen equipment, including slicers, mixers, and knives, ensuring they are in proper working condition., • Team Collaboration: Work closely with kitchen staff to coordinate prep tasks and support a smooth workflow throughout service hours., • Prior experience as a lead cook/manager or in a similar role is preferred., • Knowledge of food safety and sanitation practices., • Ability to work full time hours and manage time effectively., • Strong attention to detail and ability to follow recipes and instructions., • Good physical stamina and the ability to handle repetitive tasks and lift heavy items., • Collaborate with team members to ensure a smooth and efficient kitchen operation., • Opportunity to be a part of a unique and innovative food concept in NYC., • Friendly and supportive work environment., • Competitive pay and potential for growth within the company., • A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve., • $23-28/hour, • Estimate of $150-$250 per week in tips, depending on seasonality. With tips this position usually ends up being $28-30 an hour.

Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.

Buffalo Wild Wings - Assistant General Manager (AGM) GAME TIME ENERGY, LIFETIME EXPERIENCE. Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We are looking for an energetic and experienced Assistant General Manager (AGM) to help lead our team and create the ultimate experience for our sports fans. The AGM is the assistant coach, responsible for assisting the General Manager in the overall operational excellence, profitability, and guest satisfaction of the restaurant. Key Responsibilities: 1. Operational Excellence & Guest Experience: • Assist the General Manager in overseeing all daily operations, including Front of House (FOH), Heart of House (HOH)/Kitchen, and Bar operations., • Ensure the highest standards for food quality, preparation, safety, and sanitation (including adherence to ServSafe and HACCP standards)., • Model exceptional hospitality behaviors, conduct table visits, and effectively resolve guest complaints to ensure a legendary experience., • Oversee inventory management, ordering, and ensure proper receiving and rotation of vendor deliveries., • Ensure cleanliness, repair, and maintenance for the building and equipment. 2. Team Leadership & Development: • In partnership with the General Manager, recruit, interview, hire, and train all management and hourly team members., • Lead and motivate the team, conducting shift meetings and providing ongoing, timely performance feedback and recognition., • Manage and direct the work of Shift Managers, Servers, Bartenders, and Service Assistants., • Foster a positive, professional, and engaged work environment. 3. Financial Performance: • Manage shifts to achieve sales and profit goals, with a focus on controlling hourly labor and cost of goods sold., • Assist with administrative functions, including daily time punch audits and end-of-day transactions., • Contribute to local restaurant marketing initiatives to build sales and community connection. 4. Compliance & Administration: • Communicate and administer all company policies and procedures., • Ensure 100% compliance with all employment laws, health codes, safe food handling, responsible alcohol service, and safety/security procedures., • Ensure proper submission and documentation of all guest and team member-related injuries and incidents., • Minimum of 2-3 years of progressive restaurant, bar, or kitchen management experience, preferably in a full-service, high-volume environment., • General knowledge of labor laws, health codes, safe food handling, sanitation, and responsible alcohol service., • Proven ability to manage and direct the work of others, champion change, and solve problems creatively., • Strong written and verbal communication skills., • A passion for training, developing, and leading a team., • Ability to work a flexible schedule, including nights, weekends, and holidays, particularly during peak sports seasons., • Must be at least 21 years of age., • Competitive salary and bonus program eligibility., • Comprehensive benefits package (Health, Dental, Vision, etc.), • Paid Time Off (PTO)., • Excellent opportunities for learning, development, and career progression within the brand.

About the Role: We’re looking for a reliable and passionate Line Chef to join our cloud kitchen team. You’ll be responsible for preparing high-quality dishes, maintaining a clean and organized workspace, and ensuring that all food safety standards are met. Key Responsibilities: • Prepare and cook menu items according to standardized recipes and portion sizes., • Maintain cleanliness and organization of the kitchen, workstations, and equipment at all times., • Check and manage daily inventory; assist in restocking and receiving supplies., • Ensure food safety, hygiene, and quality standards are strictly followed., • Properly label, store, and rotate all food products., • Collaborate with other team members to ensure efficient kitchen operations., • Report any maintenance, safety, or quality issues to the Kitchen Manager., • Requirements:, • Prior experience as a Line Cook, Prep Cook, or similar role (preferred but not mandatory)., • Must have a valid Food Handling Certificate or License., • Strong attention to detail, cleanliness, and time management., • Ability to work efficiently in a fast-paced environment., • Basic knowledge of kitchen equipment and food safety practices., • Flexibility to work weekends, evenings, and holidays if required., • Perks & Benefits:, • Competitive hourly wage

We’re looking for a skilled and motivated Line Cook to join our kitchen team. This role is perfect for someone who thrives in a fast-paced, high-energy environment and takes pride in plating consistent, high-quality dishes. Position: Line Cook Location: Hell's Kitchen, NY Compensation: $20/hr Schedule: Full-Time (Weekends required) Responsibilities: • Execute dishes according to recipe specs and plating guidelines, • Keep your station prepped, clean, and fully stocked throughout service, • Work closely with other line cooks and kitchen staff to ensure smooth service, • Maintain a clean well-stocked, and organized station at all times, • Assist with prep as needed and help close down kitchen properly at the end of shift, • Help monitor inventory levels and communicate restocking needs to the Manager, • Follow all NYC food health and safety code standards to ensure compliances and cleanliness Requirements: • 2+ years of experience in a busy restaurant kitchen, • Valid Food Handler’s License (or ability to obtain upon hire), • Strong attention to detail and ability to follow recipes and plating standards, • Familiarity with NYC Department of Health food safety regulations, • Ability to work cleanly, efficiently, and as part of a team, • Dependable, punctual, and ready to work evenings, weekends, and late-night shifts Why Work With Us: • Great team and work environment, • Opportunity to grow and have creative input, • Supportive management that values your skills How to Apply: Reply to this post with your resume, availability, and a short note about your culinary background. We’re hiring immediately!

A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. You are applying to work with a franchisee of Potbelly Corporate. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Brand: Potbelly Address: 501 7th Ave, New York, NY 10018, United States

We are looking for servers with a strong work ethic, previous customer service experience, excellent time management skills and the knowledge of basic food safety. You must be able to work cooperatively and independently in high pressure situations. Job duties include greeting customers, tending tables, cleaning tables, assisting kitchen staff with plating and or prepping food when necessary, making drinks, handling hookah and cleaning facilities. Please be advised this job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.

We are seeking reliable and hardworking Kitchen Staff to join our team and assist with the daily operation of our restaurant's kitchen. The Kitchen Staff will be responsible for preparing and cooking food, maintaining a clean and organized work environment, and assisting the kitchen manager and chefs with various tasks as needed. The successful candidate will have strong teamwork skills and be able to work efficiently in a fast-paced environment.

Our restaurant is growing, and we’re looking for passionate, energetic people to join our family and help us create amazing experiences for our guests . If you love food , fun , and fantastic teamwork, we have a spot for you !

We’re seeking a hands-on Production Manager to lead our co-packing operations and manage day-to-day activities at our shared commercial kitchen in Brooklyn. What you’ll do: Oversee co-packing production: efficiency, quality, labeling, batch traceability. Coordinate production schedules, inventory, and staff for client runs. Supervise shared kitchen stations, equipment, and member use. Ensure compliance with food safety, HACCP, DOH, and FDA standards. Track production KPIs and optimize workflow. Support and mentor kitchen members and staff. Requirements: 3+ years in food production, commercial kitchens, or co-packing. NYC Food Protection Certificate. Strong leadership, organization, and problem-solving skills. English (and Spanish preferred). Nice-to-Haves: Experience in food coworking, shared kitchens, or incubators. Familiarity with production/inventory tools. Connections in NYC food startup or small-batch community. Benefits: $55k–$70k/year depending on experience Performance-based bonuses Growth opportunities in leadership

Position Summary: The Line Cook is responsible for preparing, cooking, and plating menu items according to established recipes and restaurant standards. This role requires attention to detail, strong time management, and the ability to work efficiently in a fast-paced environment while maintaining high standards of cleanliness and food safety. Key Responsibilities Prepare ingredients and cook menu items according to recipes, portion sizes, and presentation standards. Set up and stock stations with all necessary supplies before service. Maintain cleanliness and organization of the kitchen, including workstations, equipment, and storage areas. Ensure food is prepared in a timely manner and coordinated with other line cooks and kitchen staff. Follow proper food handling and sanitation standards (HACCP guidelines). Assist with receiving and storing food deliveries. Communicate effectively with kitchen staff and front of house team to ensure smooth service. Adhere to all health, safety, and sanitation regulations. Perform additional tasks as directed by the Head Chef or Kitchen Manager.