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Job Description Summary The Assistant Manager supports the Assistant General Manager & General Manager in the daily responsibilities required to keep the business running smoothly. The Assistant Manager directs employees and ensures that work is being completed in a timely and effective manner. Duties The Assistant Manager ensures that Shift Leaders and Team Members are performing their job responsibilities and meeting expectations in all areas of their job. In addition, they: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Communicate to their immediate supervisor when additional training guidance and practice is needed, • Ensure that shift schedules are organized for Team Members and monitor attendance, tardiness and time off, • Assign duties to specific employees based on role and skills, • Understand how each job responsibility impacts guests, employees, and overall restaurant operations, • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy, • Train, schedule and manage employees in daily tasks, • Balance cash drawers and prepare cash deposits as assigned by the restaurant management team, • Assist the Assistant General Manager & General Manager as directed, • Abide and enforce to the rules and direction given by the restaurant management team Job expectations The Assistant Manager is expected to be consistent with and supportive of the restaurant’s business plan. In addition, they: • Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leader, • Ensure all required administrative duties and daily paperwork including required checklists are completed, • Supervise and perform closing and/or opening activities as directed by the restaurant management team, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire team in all aspects of business and personnel practices, • Ensure that they and all Shift Leaders & Team Members abide by company policies and directives, • Support the goals, decisions, and directives of the restaurant management team and is not insubordinate, • Contribute to the restaurant’s success by accomplishing the expected work during each shift consistently Requirements • Current student or high school diploma/GED preferred, • Must be at least 18 years old and fluent in English, • Certified in all stations following the DHC Training Program, • Flexibility to work nights, weekends, and holidays, • Ability to stand for long periods of time and work in a fast-paced environment, • Positive attitude while conducting any and all duties, • Commitment to guest satisfaction, • Effective communicator with co-workers and the restaurant management team Transportation & accessibility • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with supervisor and co-workers Hours • Must be able and willing to work flexible hours including opening and closing shifts, • This includes working weekends/nights and holidays whenever necessary Skills & Abilities • Ability to delegate tasks, • Excellent time management, organizational and planning skills, • Strong people/guest service skills, • Ability to look at the restaurant operations from a guest’s point of view, • Ability to take initiative and solve problems, • Able to stand for long periods of time, • Able to bend and stoop, • Able to work around heat, • Able to work around others in close quarters, • Able to lift 50-75 lbs. comfortably

Job Description The co-founder, Dave, a chef trained in Thomas Keller’s Bouchon restaurant organization came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends. Summary The Team Member is responsible and accountable for performing specific tasks and duties assigned within the restaurant including guest service, food prep, restaurant cleanliness and teamwork. Duties The Team Member will maintain a fast speed of service, resolve questions and concerns of guests, and follow all safety and security procedures. In addition, they: • Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities, • Communicate to their immediate supervisor when additional training guidance and practice is needed, • Understand how each job responsibility impacts guests, employees, and overall restaurant operations, • Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions, • Work together with their co-workers to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements, • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc., • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy, • Abide to the rules and direction given by the restaurant management team Job expectations The Team Member will work productively in a fast-paced environment in which they will be interacting with guests, work closely with other Team Members to complete tasks, and conduct other duties assigned by the restaurant management team. In addition, they: • Ensure that they abide by company policies and directives, • Support the goals, decisions, and directives of the restaurant management team and is not insubordinate, • Contributes to the restaurant’s success by accomplishing the expected work during each shift consistently, • Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements • Current student or high school diploma/GED preferred, • Must be at least 16 years old, • Flexibility to work nights, weekends, and holidays, • Ability to stand for long periods of time and work in a fast-paced environment, • Positive attitude while conducting any and all duties, • Commitment to guest satisfaction, • Effective communicator with co-workers and the restaurant management team Transportation & accessibility • Must have reliable transportation to work, • Must have telephone or other reliable method of communicating with supervisor and co-workers Hours • Must be able and willing to work flexible hours including opening and closing shifts, • This includes working weekends/nights & holidays whenever necessary Skills & Abilities • Excellent time management skills, • Strong people/guest service skills, • Ability to look at the restaurant operations from a guest’s point of view, • Ability to take initiative and solve problems, • Able to stand for long periods of time, • Able to bend and stoop, • Able to work around heat, • Able to work around others in close quarters, • Able to lift 50-75 lbs. comfortably

Job Description Comal Next Door is a growing group of traditional Mexican taquerias with locations in Berkeley and Oakland. Comal opened in Downtown Berkeley in 2012. A few years later, when our next door neighbor Phil’s Sliders decided to close up shop, we jumped at the chance to open an all-day taqueria – a sidekick to the original mothership. We are hiring for both Oakland (Grand Lake) and Berkeley. We welcome experienced candidates as well as those who want to learn and already have a genuine sense of hospitality. We have a great opportunity for a Cashier Supervisor. The Cashier Supervisor works in collaboration with the Manager and kitchen staff to provide exceptional guest service, order accuracy, consistent and proper daily prep while maintaining a safe and clean workspace. Must have the ability to obtain a CA Food Handler, RBS and Unlawful Harassment training certificates. Cashier Supervisor is generally offered as a part-time job but might turn into full-time. Prior experience as an hourly Supervisor or other FOH restaurant jobs are highly beneficial to success at this job. Requirements/Responsibilities Cashier Lead Requirements: • Genuine sense of hospitality, provides exemplary customer service, • Create and maintain a positive work environment for all cashiers, • Serve as the primary point of contact for customers, resolve any issues, • Accurate counts of inventory and cash drawers, • Be able to open and close the store in an organized timely manner, • Troubleshoot POS, Delivery Apps or internal internet issues, • Basic Knowledge of Bar Operations, • Proficient interpersonal relations and communicative skills, • Genuine sense of hospitality, provides exemplary customer service, • Ability to read and write in English, • Ability to use critical thinking and maintain an even temperament under pressure Prior experience as an hourly Supervisor or other FOH restaurant jobs are highly beneficial to success at this job. Bartending experience is a plus! Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job Description Summary The Team Member is responsible and accountable for performing specific tasks and duties assigned within the restaurant including guest service, food prep, restaurant cleanliness and teamwork. Duties The Team Member will maintain a fast speed of service, resolve questions and concerns of guests, and follow all safety and security procedures. In addition, they: • Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities, • Communicate to their immediate supervisor when additional training guidance and practice is needed, • Understand how each job responsibility impacts guests, employees, and overall restaurant operations, • Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions, • Work together with their co-workers to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements, • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc., • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy, • Abide to the rules and direction given by the restaurant management team Job expectations The Team Member will work productively in a fast-paced environment in which they will be interacting with guests, work closely with other Team Members to complete tasks, and conduct other duties assigned by the restaurant management team. In addition, they: • Ensure that they abide by company policies and directives, • Support the goals, decisions, and directives of the restaurant management team and is not insubordinate, • Contributes to the restaurant’s success by accomplishing the expected work during each shift consistently, • Communicate effectively with team members and management to resolve any interpersonal issues as needed Requirements • Current student or high school diploma/GED preferred, • Must be at least 16 years old, • Flexibility to work nights, weekends, and holidays, • Ability to stand for long periods of time and work in a fast-paced environment, • Positive attitude while conducting any and all duties, • Commitment to guest satisfaction, • Effective communicator with co-workers and the restaurant management team Transportation & accessibility • Must have reliable transportation to work, • Must have telephone or other reliable method of communicating with supervisor and co-workers Hours • Must be able and willing to work flexible hours including opening and closing shifts, • This includes working weekends/nights & holidays whenever necessary Skills & Abilities • Excellent time management skills, • Strong people/guest service skills, • Ability to look at the restaurant operations from a guest’s point of view, • Ability to take initiative and solve problems, • Able to stand for long periods of time, • Able to bend and stoop, • Able to work around heat, • Able to work around others in close quarters, • Able to lift 50-75 lbs. comfortably

Job Description • We are hiring immediately for an on call COOK position., • Location: Bio Rad - 245 Linus Pauling Drive, Hercules, CA 94547 Note: online applications accepted only., • Schedule: On call schedule. Monday - Friday, 6:00 am - 2:30 pm. More details upon interview., • Requirement: Cooking, Catering, Cold Food/Hot Food, and Line Cook experience required., • Pay Range: $22.00 per hour to $23.00 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1511236. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500. Job Summary Summary: Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Ensures quality food service is provided at all times. Essential Duties and Responsibilities: • Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules., • Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items., • Uses established ticket collection procedures during service. Responsible for records from area worked during service periods., • Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures., • Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards., • Operates and maintains kitchen equipment as instructed., • Assists in production planning, record keeping and reporting as required., • Assists in the ordering and receiving of all food and supplies as required., • Reports needed maintenance, faulty equipment or accidents to the supervisor immediately., • Attends in-service and safety meetings., • Maintains good working relationships with coworkers, customers, administrators and managers., • Performs job safely while maintaining a clean, safe work environment., • Performs other duties as assigned., • Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards., • Personal commitment to your own safety and that of others., • Abides by all Company policies and procedures including but not limited to:, • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Eurest maintains a drug-free workplace. Req ID: 1511236We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. [[req_classification]]

Job Description Job Duties and Responsibilities • Prepare proper plate and platter presentations for banquets., • Set up and operate action stations for banquet or buffet., • Carve buffet meats as requested by guests. Support banquet and buffet by ensuring adequate stock of all items., • Operate ovens, stoves, grills, microwaves, and fryers to prepare foods. Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients., • Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods., • Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food., • Set-up and break down work station., • Serve food in proper portions onto proper receptacles., • Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications., • Ensure uniform and personal appearance are clean and professional; protect company assets., • Anticipate and address guests’ service needs. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards., • Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance., • Perform other reasonable job duties as requested by Supervisors. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Finger/hand dexterity in order to operate food machinery. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Job Summary The Food and Beverage Supervisor oversees the day-to-day operation of the Bistro to ensure efficiency and profitability, guidance and training personnel, care/maintenance of equipment, menu engineering, food and beverage cost and labor controls, and all other aspects of running a restaurant. PREREQUISITES • Three years’ experience supervising at least five associates., • One year experience following standard recipes., • Experience ordering/pricing food and inventory control., • Experience with chain food, retail, and hotel outlet preferred., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear. Knowledge: • F&B inventory procedures, staff scheduling, and ordering food product for the restaurant., • Local and national food safety regulations., • Storage and labeling of all products: dry, freezer, refrigerated, etc., • OSHA requirements and maintains department accordingly, • Supervisory skills: training, coaching, motivating staffing and promoting teamwork., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events., • Knowledge of BEOs and details surrounding events., • Staff training for FOH Service and BOH Kitchen Operations, • Monitor and document associates for both positive and negative feedback., • Computer literate to thoroughly operate property management systems to include Inventory, Labor, and Brand programs., • Multitask, remain associate and guest service centric., • Effectively communicate with guests, department heads, associates and home office support staff., • Solve guest issues with professionalism while maintaining a hospitable attitude., • Serve as a role model and sets the standard for all employees to maintain high-quality and consistent guest service. Encourages cooperation and consistent levels of communications with kitchen staff and FOH staff. Promote positive morale and friendly attitudes., • Follow budgets and control costs for labor and food and beverage., • Maintain a professional cohesive team by hiring, training, coaching, counseling and developing the most qualified individuals., • Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc., • Set procedures and provide guidance to ensure quality standards for food and beverage service., • Plans and coordinates all banquet services, with group requirements and services for food and beverage proposals, contracts, BEO’s and the execution from beginning to completion, delegates with staff to ensure production is of high quality and service. Develops Banquet Menus., • Maintain all Food Safety, Department of Health and OSHA standards., • Ensure restaurant guests are provided with the highest quality product and service., • Maintain certification from a brand approved alcohol responsible vendor training program, food handler certifications., • Act as Manager on Duty (MOD) in the absence of other department heads, working in conjunction with all management of the property., • Other duties as assigned, that the associate is capable of performing as staffing needs arise., • Standing, walking for long periods of time while maintaining a friendly professional image.

Job Description Personal Care Attendant I The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. The Position: The Personal Care Attendant I provides assistance to CEI participants in the participant’s home or day center. The Personal Care Attendant I demonstrates knowledge and skills necessary to provide personal care and ADL/IADL care to frail elderly who need help to continue living safely in the community. The Personal Care Attendant (PCA) I provides care and services as determined by the participant’s care plan in accordance with PACE Regulations. The rate range for the Personal Care Attendant I position at Center for Elders Independence is $22.00 to $32.08 per hour. Pay rate based on the market for the Personal Care Attendant I position, as well as experience, skills, abilities and work history. General Duties and Responsibilities: • Completes safe transfers utilizing Durable Medical Equipment (DME) as required- lifts, gait belt and hoyers, • Provides appointment reminder communications to participants, • Escorting participants to CEI vans, if needed, • Documents participant services provided in electronic health record accurately and on time, • Act as a participant advocate by reporting any violations of the Participant Bill of Rights & Responsibilities, • Promptly reports changes in participant’s condition to supervisor or designee, • Maintain a courteous, helpful, and professional attitude on the job, • Display a willingness and ability to be responsive to all customer groups- including team members, participants and their families, • Comply with all agency training requirements, • Maintain professional affiliations and any required certifications, • Provide a safe environment for participants and self by displaying awareness of safety hazards, and reporting and/or reversing hazards, • Participate in Quality Improvement program as required, • Follow all OSHA safety guidelines and CEI Policies and Procedures, • Perform other duties as required or requested in a positive and helpful manner Department Specific Duties and Responsibilities: Day Center: • Records services in required logs or electronic health record, • Assists with individual and group activities as necessary, • Accompanying participants to outside medical appointments, • Responsible for ensuring that all wander risk participants are wearing code alert device, • Obtains and maintains food handler’s certification, • Performs kitchen duties to include washing dishes, sanitizing work area, maintaining supply inventory and checking for food expiration dates Home Care: • Completing vital signs monitoring, • Emptying and cleaning of foley catheters, ostomies and urostomies, • Assisting participants to complete home exercise program as required, • Performing light housekeeping to include dusting, vacuuming, taking out garbage and recyclables, • Following the home care service plan to complete tasks Qualifications: • High School Diploma or equivalent is preferred, • A valid California driver’s license, current vehicle insurance, and access to a reliable vehicle is required if working in the Home Care Department, • Current Basic Life Support CPR card and First Aid Card is required, • Proficient with oral and written English is required, • Basic proficiency in computer skills required, • Minimum 1 (one) year of experience working with frail, low income elderly is preferred, • Ability to work independently with minimal supervision and as part of a multidisciplinary team is required, • Bilingual is preferred but not required Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; talk and hear, as well as demonstrate manual and finger dexterity and eye-hand coordination. This position is very active and requires the employee to frequently stoop, kneel, crouch, and reach with hands and arms. Employees are frequently required to walk and sit. The employee must regularly lift, carry, and move up to 50 pounds and push or pull objects exceeding 150 pounds, using appropriate body mechanics. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and ability to adjust focus. Work Environment While carrying out the responsibilities of this role, the employee regularly encounters a diverse range of health conditions, environmental elements, and other factors inherent to providing care for vulnerable seniors both in healthcare settings and within their residences Center for Elders’ Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a “capitation” healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.

Job Description Job Title: Receptionist Reports To: The Receptionist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous, and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top-tier customer experience. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Main Functions: • Primary function of reception/concierge: answer all calls/correspondences and provide an exceptional customer service experience for all incoming/outgoing visitors., • Light facilities/hospitality work: perform hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events., • Mail Service: will be cross-trained to assist mail services as needed. This includes, but not limited to sorting/distributing mail, receiving/ tracking packages. Duties and Responsibilities: • Provides 5-star customer service to all employees and visitors (in all forms of communication)., • Answers incoming telephone calls and routes callers to the person who can best assist them., • Ensures all visitors complete, sign, and understand their responsibility for adhering to the corporation's Nondisclosure Agreement (NDA)., • Logs visitors into the registration system., • Activates access for temporary badges for employees who forgot or lost their badge or are experiencing issues with their current badge., • Issues facility access cards to employees., • Answers and properly routes global calls, some confidential in nature, using company-wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service., • Prioritizes calls and escalates customer service issues to the proper chain of command., • Takes initiative to ensure the company phone and speed dial lists are current., • Responsible for training a back-up and providing guidance on policies and procedures., • Notifies employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate., • Provides light administrative support to staff as directed such as scheduling meeting rooms, ordering catering, and assisting other teams when needed for various tasks (envelope labels, compiling manuals, etc.)., • Follows up on loaned access cards to make sure all are returned and contact Security if the card is not returned by the end of the day., • Builds professional relationships with customers and other teams., • Maintains the reception area in a neat and orderly fashion to include visitor reading materials., • Service and replenish the barista, pantry, conference, kitchen, or meeting areas., • Will perform meeting room and conference room set-ups., • Monitors the level of office supplies on the floor, and replenishes and orders accordingly., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • Maintains professionalism and composure when interacting with all callers/visitors., • Strategically determines what additional support is needed when handling sensitive inquiries in person or on the phone. Provides back of office coverage as needed., • Proactively seeks out additional work during downtime. Competencies: • Driven by client satisfaction, • Strong integrity, solid business ethics, • Excellent communication skills, • Expert in customer service skills, professional attitude, and appearance, • Good organizational skills, • Ability to maintain confidentiality, • Strong attention to detail, • Strong aptitude in effectively managing time and on-going tasks, • Results-oriented, • Works well with people both internal (SPS) and external (assigned client), • Fast learner, • Good at following instructions and handling change and/or adverse situations in customer service environments Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 1-3 years prior work experience. Strong preference in previous administrative/reception/concierge professional experience., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal English communication skills., • A strong task-driven personality driven by customer satisfaction., • Ability to multi-task and prioritize tasks, assignments, and customer needs., • Current knowledge or ability to learn computer-based systems required for functions of position such as: Multi-phone line systems, PC/Mac systems, MS Office experience, Multifunctional devices (i.e. Copiers/Scanners), Fax/mail machines and/or other devices used in SPS service areas., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$22—$24 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionHome Care Personal Care Attendant II (Caregiver) The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities The Position: The Personal Care Attendant II provides assistance to CEI participants in the participant’s home or day center. The Personal Care Attendant II demonstrates knowledge and skills necessary to provide caregiving services, including personal care and ADL/IADL care to frail elderly people who need help to continue living safely in the community. The Personal Care Attendant (PCA) II provides care and services as determined by the participant’s care plan in accordance with PACE Regulations. The salary range for the Home Care PCA II role at Center for Elders Independence is $22.50 - $33.76 per hr. Salaries are based on the market for the Home Care PCA II position, as well as experience, skills, abilities and work history. Department Duties and Responsibilities: Day Center: • Records services in required logs or electronic health record., • Assists individual and group activities, as necessary., • Accompanying participants to outside medical appointments, • Responsible for ensuring that all wander risk participants are wearing code alert devices., • Obtains and maintains food handler's certification., • Assists with food service program, including serving snacks and meals at the day center, checking food temperatures, reviewing diet orders., • Performs kitchen duties to include washing dishes, sanitizing work area, maintaining supply inventory, and checking for food expiration dates. Home Care:, • Records vital signs if requested., • Provides medication prompting which may include supervision and double check of participant self-administration of insulin., • Emptying and cleaning of foley catheters, ostomies and urostomies, • Dressing and grooming the participant in preparation for day or night. May include providing shaving, oral and skin care, monitoring skin condition, positioning, and turning of participant., • Assists participants to complete home exercise program if required., • Plans and prepares light meals, followed by clean-up, safely storing and organizing delivered meals and monitoring food expiration dates., • Performs light housekeeping including dusting, vacuuming, taking out garbage and recyclables., • Performs laundry services including washing and folding laundry, straightening/making beds and changing linens as needed., • Follows the home care service plan to complete tasks. General Duties and Caregiving Responsibilities: Provides Activities of Daily Living (ADL)and Independent Activities of Daily Living (IADL) to support participants such as toileting, showering, bathing, dressing, grooming, feeding/assisted dining, meal service, laundry, transfers and ambulation, and range of motion., • Completes safe transfers utilizing Durable Medical Equipment (DME) as required, including assists, gait belts, slide boards and Hoyer lifts., • Cleaning the bathroom used by the participant may include emptying and cleaning commode., • Provides appointment reminder communications to participants., • Responsible for keeping home or day center clean and in an orderly condition, including kitchen and activity areas, sanitizing showers/ bathrooms and relevant DM., • Escorting participants to and from CEI vans, as needed., • Documents participant services provided in electronic health record accurately and on time., • Function as a participant advocate by reporting any violations of the Participant Bill of Rights & Responsibilities, • Respond to participant complaints in a timely manner and understand the basic procedures for receiving and documenting complaints or requests., • Promptly reports changes in participant’s condition to supervisor or designee., • Demonstrate dependability by arriving consistently and on time to scheduled work hours and submit timely and accurate timesheets., • Maintain a courteous, helpful, and professional attitude on the job., • Display a willingness and ability to be responsive to all customer groups, including team members, participants, and their families., • Comply with all agency training requirements., • Maintain professional affiliations and any required certifications., • Provide a safe environment for participants and self by displaying awareness of safety hazards, and reporting and/or reversing hazards., • Participate in Quality Improvement program as required., • Follow all OSHA safety guidelines and CEI Policies and Procedures, • Maintain the confidentiality of all participant information according to HIPAA requirements., • Perform other duties as required or requested in a positive and helpful manner. Qualifications, • A valid California Certified Nursing Assistant license or Certified Home Health Aide required., • High School Diploma or equivalent is preferred., • A valid California driver’s license, current vehicle insurance, and access to a reliable vehicle is required if working in the Home Care Department, • Current Basic Life Support CPR card and First Aid Card is required., • Proficient with oral and written English is required., • Basic proficiency in computer skills required., • Minimum 1 (one) year of experience working with frail, low-income elderly people is preferred., • Ability to work independently with minimal supervision and as part of a multidisciplinary team is required.

Job Description Personal Care Attendant II The Center for Elders’ Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities The Position: The Personal Care Attendant II provides assistance to CEI participants in the participant’s home or day center. The Personal Care Attendant II demonstrates knowledge and skills necessary to provide caregiving services, including personal care and ADL/IADL care to frail elderly people who need help to continue living safely in the community. The Personal Care Attendant (PCA) II provides care and services as determined by the participant’s care plan in accordance with PACE Regulations. The salary range for the Home Care PCA II role at Center for Elders Independence is $22.50 - $33.76 per hr. Salaries are based on the market for the Home Care PCA II position, as well as experience, skills, abilities and work history. Department Duties and Responsibilities: Day Center: • Records services in required logs or electronic health record., • Assists individual and group activities, as necessary., • Accompanying participants to outside medical appointments, • Responsible for ensuring that all wander risk participants are wearing code alert devices., • Obtains and maintains food handler's certification., • Assists with food service program, including serving snacks and meals at the day center, checking food temperatures, reviewing diet orders., • Performs kitchen duties to include washing dishes, sanitizing work area, maintaining supply inventory, and checking for food expiration dates. Home Care: • Records vital signs if requested., • Provides medication prompting which may include supervision and double check of participant self-administration of insulin., • Emptying and cleaning of foley catheters, ostomies and urostomies, • Dressing and grooming the participant in preparation for day or night. May include providing shaving, oral and skin care, monitoring skin condition, positioning, and turning of participant., • Assists participants to complete home exercise program if required., • Plans and prepares light meals, followed by clean-up, safely storing and organizing delivered meals and monitoring food expiration dates., • Performs light housekeeping including dusting, vacuuming, taking out garbage and recyclables., • Performs laundry services including washing and folding laundry, straightening/making beds and changing linens as needed., • Follows the home care service plan to complete tasks. General Duties and Caregiving Responsibilities: • Provides Activities of Daily Living (ADL)and Independent Activities of Daily Living (IADL) to support participants such as toileting, showering, bathing, dressing, grooming, feeding/assisted dining, meal service, laundry, transfers and ambulation, and range of motion., • Completes safe transfers utilizing Durable Medical Equipment (DME) as required, including assists, gait belts, slide boards and Hoyer lifts., • Cleaning the bathroom used by the participant may include emptying and cleaning commode., • Provides appointment reminder communications to participants., • Responsible for keeping home or day center clean and in an orderly condition, including kitchen and activity areas, sanitizing showers/ bathrooms and relevant DM., • Escorting participants to and from CEI vans, as needed., • Documents participant services provided in electronic health record accurately and on time., • Function as a participant advocate by reporting any violations of the Participant Bill of Rights & Responsibilities, • Respond to participant complaints in a timely manner and understand the basic procedures for receiving and documenting complaints or requests., • Promptly reports changes in participant’s condition to supervisor or designee., • Demonstrate dependability by arriving consistently and on time to scheduled work hours and submit timely and accurate timesheets., • Maintain a courteous, helpful, and professional attitude on the job., • Display a willingness and ability to be responsive to all customer groups, including team members, participants, and their families., • Comply with all agency training requirements., • Maintain professional affiliations and any required certifications., • Provide a safe environment for participants and self by displaying awareness of safety hazards, and reporting and/or reversing hazards., • Participate in Quality Improvement program as required., • Follow all OSHA safety guidelines and CEI Policies and Procedures, • Maintain the confidentiality of all participant information according to HIPAA requirements., • Perform other duties as required or requested in a positive and helpful manner. Qualifications: • A valid California Certified Nursing Assistant license or Certified Home Health Aide required., • High School Diploma or equivalent is preferred., • A valid California driver’s license, current vehicle insurance, and access to a reliable vehicle is required if working in the Home Care Department, • Current Basic Life Support CPR card and First Aid Card is required., • Proficient with oral and written English is required., • Basic proficiency in computer skills required., • Minimum 1 (one) year of experience working with frail, low-income elderly people is preferred., • Ability to work independently with minimal supervision and as part of a multidisciplinary team is required., • Bilingual is preferred but not required. Additional Job Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; talk and hear, as well as demonstrate manual and finger dexterity and eye-hand coordination. This position is continually active and requires the employee to frequently stoop, kneel, crouch, and reach with hands and arms. Employees are frequently required to walk and sit. The employee must regularly lift, carry, or move up to 50 pounds and push or pull objects exceeding 150 pounds, using appropriate body mechanics. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and ability to adjust focus. Work Environment: While carrying out the responsibilities of this role, the employee regularly encounters a diverse range of health conditions, environmental elements, and other factors inherent to providing care for vulnerable seniors both in healthcare settings and within their residences. The above job description is intended to communicate the general function of the above-mentioned position and by no means should it be considered an exhaustive or complete outline of the specific tasks and functions that will be required. CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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