Office Assistant
10 days ago
Berkeley
Job Description JOB TITLE: Office Assistant DEPARTMENT: Operations REPORTS TO: Data & Evaluation Project Manager LOCATION: Concord & Berkeley EMPLOYMENT TYPE: Full Time (37.5 hours/wk), non-exempt HOW TO APPLY Please complete an application including a cover letter and resume though the JFCS East Bay Career Center by clicking on the link or going to our website: Please note: If you apply via an external site (Indeed, LinkedIn, etc.) rather than directly through the Career Center, you may need to submit your cover letter and resume as one document if the site only allows for one uploaded attachment. OUR ORGANIZATION JFCS East Bay partners with our clients, staff, and community to pursue justice, promote healing, and advocate for meaningful change. We are an innovative social service agency and community-based organization that has served individuals and families throughout Alameda and Contra Costa counties since 1877. We reunite and strengthen families, care for the mental and physical health needs of people impacted by trauma, support healthy relationships between young children and their caregivers, provide legal representation to immigrants, and resettle refugees who seek to start their lives anew. We advocate for housing justice, mobilize community resources, and build bridges across our diverse East Bay to support our clients in meeting their goals and strengthening our community overall. Our staff of over 60 employees is characterized by its dedication, teamwork, warmth, and humor. JFCS East Bay actively seeks to hire team members who reflect the cultural and linguistic diversity of the East Bay and of our clients. If you are deeply committed to developing authentic relationships with clients and colleagues, thinking creatively, and advocating justice for our clients, this is the role for you. BIPOC, LGBTQ+, immigrant, multilingual, older adult or differently abled candidates, and people of all faiths or none are encouraged to apply. HOW WE OPERATE • We partner with our clients, staff, and community to advocate for justice and promote healing., • We engage in our work with integrity, accountability, and transparency., • We commit to anti-racism, diversity, equity, and inclusion., • We maintain an unwavering stance against antisemitism and all forms of prejudice. JOB SUMMARY The Office Assistant provides administrative, operational, and data support to ensure smooth office operations and effective service delivery. Serving as a primary point of contact for clients, visitors, and staff, this role maintains organized systems, supports leadership and program teams, and ensures accurate data entry, recordkeeping, and reporting. The position contributes to a safe, welcoming, and mission-driven work environment by combining professionalism, attention to detail, and a client-centered approach. JOB RESPONSIBILITIES • Assist the Office Manager with day-to-day office operations, scheduling, and coordination of meetings., • Coordinate internal and external communications, including responding to phone calls, emails, and processing incoming and outgoing mail., • Provide a high level of customer service at the reception desk, welcoming guests and ensuring phones and doors are adequately covered; protocols are followed, and backup is arranged as needed., • Maintain organized files, records, and office systems to ensure accessibility and accuracy., • Prepare materials, reports, and documents for leadership, staff, and stakeholders., • Support data entry and reporting, • Maintain daily cash logs ensuring accuracy and timeliness and assist with vendor payments and accounts payable filing., • Document and follow up on administrative issues, ensuring timely resolution or escalation where necessary. REQUIRED MINIMUM QUALIFICATIONS • High school diploma or equivalent., • 2 years of experience in a customer service, administrative, or office support role., • Strong organizational skills with the ability to maintain files, records, and office systems accurately and efficiently., • Excellent communication skills, both verbal and written, with the ability to respond professionally to staff, clients, guests, and external partners., • Demonstrated ability to coordinate multiple tasks, manage time effectively, and follow through on assignments., • Proficiency with Microsoft Office (Outlook, Word, Excel) and Microsoft Teams; ability to learn and integrate new technology as needed., • Ability to assist multiple teams, in a collaborative and client-centered manner., • Commitment to maintaining confidentiality, integrity, and professionalism in handling sensitive information., • Strong commitment to the organization’s values, including equity, diversity, anti-racism, and a stance against antisemitism and all forms of prejudice., • Ability to support a safe, welcoming, and inclusive office environment for staff, clients, and guests. PREFERRED QUALIFICATIONS • Associate degree in a relevant field., • Fluent in Spanish, Dari or Pashto., • Prior experience working in a non-profit environment. COMPENSATION AND BENEFITS The compensation for this position will be $54,000-$72,000. Benefits include: • Medical/Dental/Vision, • Life Insurance/AD&D, • Long Term Disability, • Flexible spending accounts (Health, Dependent Care, Parking, and Transit), • 401(k) with 6% matching contribution after one year, • 28 paid days off per year (Earned Time Off/ETO), • Up to 16 paid holidays per year EEO STATEMENT As an Equal Opportunity Employer, JFCS East Bay does not discriminate based on any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The agency is committed to the principles of diversity in employment and to creating a community where everyone can flourish with dignity. CONDITION(S) OF EMPLOYMENT Satisfactory completion of a background check (including LiveScan where applicable). The background check may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. JFCS East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information.