Chief Operating Officer
7 days ago
Abilene
Job DescriptionNew Horizons | Abilene & Brownwood, TX Since 1971, New Horizons has been committed to Keeping Kids First by providing safe, therapeutic, and loving environments where children and families can heal, grow, and succeed. We serve children and adolescents impacted by abuse, neglect, and exploitation through our Child Placing Agency, Family Programs, and two Residential Treatment Programs: Audrey Grace House in Abilene and The Ranch near Brownwood. We are seeking a mission-driven, strategic, and hands-on Chief Operating Officer (COO) to lead the operations of all programs and ensure excellence in care, compliance, and organizational performance. This executive leader works closely with Program Administrators and Directors to ensure services reflect our philosophy, meet the highest standards of safety and quality, and operate effectively across multiple sites. This role requires a leader who can balance big-picture strategy with daily operational leadership while fostering a culture where safety, accountability, and child-centered care guide every decision. What You’ll Do • Provide operational oversight of all New Horizons programs, • Lead, support, and develop Program Administrators and Directors, • Ensure compliance with state regulations, licensing standards, and internal policies, • Oversee organization-wide quality improvement and performance management systems, • Collaborate with the CFO to support budget planning, monitor financial performance, and ensure operational decisions align with the organization’s fiscal health, • Strengthen systems, processes, and cross-program collaboration, • Promote a culture of safety, accountability, and trauma-informed, child-centered care, • Partner with executive leadership on strategy, growth, and financial sustainability, • Support workforce planning, hiring, and leadership development efforts, • Monitor program performance, risk trends, and corrective action efforts, • Represent New Horizons with community, professional, and state partnersWhat We’re Looking For, • Master’s degree in social work, psychology, or related human services field, • 5–7+ years of progressive leadership experience in child welfare, residential care, behavioral health, or related services, • Licensed Child-Care Administrator in Texas (or ability to obtain), • Experience overseeing multi-program or multi-site operations preferred, • Strong knowledge of trauma-informed care and child welfare regulations, • Experience leading quality improvement initiatives using data, • Exceptional leadership, communication, and problem-solving skills, • Strong emotional intelligence, sound judgment, and commitment to child safety Physical Requirements The role requires the ability to sit, stand, and move throughout office and residential program environments for extended periods. Frequent walking within facilities and travel between sites is required. The position involves regular use of a computer and standard office equipment, as well as effective communication in person, virtually, and by phone. The individual must be able to respond promptly in emergency situations, which may require moving quickly within program environments. Occasional lifting of up to 20 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Compensation & Benefits Salary Range: $120,000 – $140,000 annually Compensation is based on experience, education, and leadership background. 💙 Why Join New Horizons? At New Horizons, you become part of a mission-driven organization committed to protecting and empowering children. Our leadership team values expertise, encourages innovation, and ensures every voice is heard. We believe that when we care well for our team, they can care exceptionally for kids. 🔹 What You Get When You Work for New Horizons • A generous benefits package currently above industry standards including, • Health Insurance, • Paid Time Off starting on your first day, • 401(k) retirement match after 1 year of employment, • Flexible Spending Account contribution after 2 years of employment *To learn more about New Horizons and other positions that may be available please visit our website: Powered by JazzHR cHV326mgoB