Technology Program Manager - Remote
6 days ago
Atlanta
Job Description UFW FOUNDATION JOB POST TITLE: Technology Program Manager FLSA STATUS: Exempt (Salary) LOCATION: Remote. HIRING RANGE: $73,000.00 - $95,000.00, annually. About UFW Foundation: For nearly 20 years, the UFW Foundation has mobilized farm workers and their organizations across the country to advocate for more equitable policies, such as immigration reform, pesticide protections, heat standards, hazard pay and other worker protections. We engage constituents in systemic change to break the cycle of poverty while also providing critical services. In fact, the UFW Foundation is the largest federally accredited immigration legal service provider in the state of California. The organization has staff in Arizona, California, Georgia, Illinois, Michigan, New York, and Washington state. SUMMARY: The Technology Program Manager (TPM) oversees handling all aspects of technical projects for the UFW Foundation (UFWF). The TPM is responsible for initiating programs, following their progress, and serving as a support provider in case issues arise. The TPM will coordinate efforts among staff and outside vendors, as well as develop effective schedules and suggest action items that still need to be completed to complete the project successfully. ESSENTIAL FUNCTIONS: (This is not an exhaustive list) • Act as project manager and UFWF liaison during implementation of Microsoft Dynamics CE, ensuring alignment with business requirements and leading practices., • Champion Agile delivery practices, including backlog management, and use of DevOps for assigned digital initiatives., • Collaborate with colleagues from other departments to document best practices to new strategies to reach the most farm workers, with a special project focus connected to digital initiatives., • Communicate project status and suggest changes to use UFWF technology resources more efficiently., • Coordinate internal protocols to move forward organizational goals, such as trainings on new features and developments to our digital platforms, creating an agenda to facilitate communication between UFWF staff and consultants working on digital initiatives., • Define strategies, regularly participate in executive meetings to present their progress, and share project information with other professionals in the organization., • Ensure quality assurance and change management processes are followed for technical deployments., • Identify potential risks and threats to current and future programs, collaborating with managers., • Identify technical impacts on the organization as they relate to business requirements., • Ensure ongoing communication with all UFWF departments working on digital initiatives, including coordination of planning meetings., • Propose solutions to technical constraints using their technical expertise and experience, as well as provide expertise for escalated quality problems and anticipate bottlenecks in the development cycle., • Track technical issues and implement solutions in a prompt manner., • Track and report developments on the digital initiative goals and deliverables., • Work closely with the Chief Operating Officer to manage relationships with communication related to vendors or consultants for the execution of project orders and vouchers for the digital initiative., • Other duties as assigned. SUPERVISORY RESPONSIBILITIES: • May involve supervision of one or more staff members, as well as the coordination and supervision of volunteers/interns. LEADERSHIP RESPONSIBILITIES: • Will lead efforts as assigned by the Chief Operating Officer. MINIMUM REQUIREMENTS: The ideal candidate for this position must have a high level of professionalism and organization. The candidate must demonstrate competency in the following areas: • Ability to create, compose, and edit written and electronic materials., • Ability to meet deadlines in a high-pressure environment and capacity to work independently within the context of an overall plan and structure., • Ability to work effectively on their own, as well as in a team setting., • Collaboration. Ability to work with teammates in a professional and solutions-oriented manner. Demonstrated ability to work with a diverse group of people in various settings., • Dedication to Mission. A genuine interest in immigrant, farm worker rights/workers’ rights (e.g. worker conditions, wage-hour violations)., • Excellent oral and written communication skills in both Spanish and English., • Flexibility, Speed, and Precision. Ability to adjust quickly to constantly changing priorities with speed, precision, and accuracy., • Keen attention to detail., • Problem solver with excellent leadership skills who can motivate co-workers to reach all team and/or organizational objectives., • Proficient in understanding business processes and translating them into Dynamics 365 CE configurations, workflows, and automations., • Strong Microsoft background with experience in Dynamics 365 CE which requires configuring and managing the platform., • Si Se Puede® (It Can Be Done) Attitude. The embodiment of a personal spirit that promotes confidence, courage, and risk-taking., • This is a remote position. The incumbent will not be required to report regularly to any of our regional offices. However, the incumbent may be required to attend meetings in person on occasion throughout the year, either in their home state or elsewhere. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, government officials and their staff members, and the general public. Must have excellent verbal and written communication skills. Strong interpersonal and communication skills are required. Bilingual ability in English and Spanish. Ability to speak Mixteco, Zapotec, Triqui and other languages indigenous to Mexico a plus., • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Must have basic accounting knowledge and the ability to keep accurate financial records. Must have good organizational skills and the ability to work independently. Must be familiar with the history and mission of the UFW Foundation and be willing to make a long-term commitment., • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PREFERRED REQUIREMENTS AND/OR QUALIFICATIONS: • 2+ years of experience with CRM tools. EDUCATION and/or EXPERIENCE: • Bachelor's degree (B.A.) in business, information technology, management, or a related field, and three years or more of related experience and/or training; or equivalent combination of education and experience., • Minimum of three (3) years’ experience in a similar technical position. CERTIFICATES, LICENSES, REGISTRATIONS: • Requires a valid Class “C” Driver’s license., • Additional leadership or management certifications are a plus. COMPENSATION: The annual salary pay range for this position is $73,000.00 to $95,000.00, and benefits include: • Accruals of 2, 3, and 4 vacation weeks per year depending on tenure, • 16 paid holidays (includes a personal day), • 1 mental health day per calendar year, • Paid sick days, • Health, dental, and vision benefits, • Life insurance, • Flexible Spending Accounts, • Employee Assistance Program for support with personal and work-related challenges, • 403(b) retirement plan with 2% employer match (providing employee meets criteria), • 401(k) retirement plan with no employer match (providing employee meets criteria) *, • Employer-sponsored pension plan*, • Supplemental insurance (within 30 days of hire date)*, • Professional development opportunities and access to thousands of courses, • 20% discount for immigration services through the UFW Foundation, • Many discounts, such as entertainment discounts for movie theaters, theme parks, etc. via ADP Lifemart, TicketsatWork, and UnionPlus *Note: Some of the benefits listed above are not available to temporary employees. Eligibility and access to benefits may vary based on employment status and other factors. ADDITIONAL AND/OR SPECIAL REQUIREMENTS AND/OR QUALIFICATIONS COVID-19 Vaccination Requirement – The UFW Foundation is committed to ensuring the health and safety of our community, employees, and program participants. While vaccinations and boosters are not currently mandatory, we strongly recommend their use as a crucial measure in reducing the transmission of COVID-19. It is imperative to emphasize that if a pandemic situation arises that necessitates vaccines and/or boosters, we will reinstate this requirement to protect everyone effectively. Vaccinations have proven to be effective in preventing the spread of the virus and reducing severe illness. By choosing to get vaccinated, individuals contribute to the collective effort in mitigating the impact of the pandemic and creating a safer environment for all. We will continually monitor the evolving situation and follow the guidance of health authorities. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. EQUAL OPPORTUNITY EMPLOYER: The UFW Foundation is an Equal Opportunity Employer. We believe a strong commitment to equal employment opportunity is more than a legal and moral obligation – it is also a sound business practice to realize the potential of every individual. We celebrate diversity and are committed to creating an inclusive work environment for all! In order to provide equal employment and advancement opportunity to all individuals, employment decisions at the UFW Foundation will be based on merit, qualifications, and abilities. Except where required or permitted by law, employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex/gender, gender identity, gender expression, sexual orientation, marital status, medical condition, military or veteran status, national origin, ancestry, disability, genetic information, age, or any characteristic protected by law. We encourage all qualified applicants to apply for a position fighting for farm worker and immigrant communities! The UFW Foundation believes in second chances. As an organization, we will rely on individualized assessments in the hiring of those with past criminal convictions. The UFW Foundation will make reasonable accommodations for qualified individuals with qualified disabilities under the Americans with Disabilities Act unless doing so would result in an undue hardship. Persons of color, gay, lesbian, bisexual and transgender people, persons with disabilities, persons who have lived in poverty, formerly incarcerated, persons 40 years old or older, and people fluent in more than one language are strongly encouraged to apply for open positions with the UFW Foundation. This policy governs all aspects of employment, including selection, job assignment, compensation, counseling, discipline, termination, access to benefits and training. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
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