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Job Description THE ROLE We are looking for a Project Manager to join our team and work across our key accounts – bringing with them extensive experience in delivering a varied selection of content for distribution in social channels, with an enthusiasm to work in a fast-paced environment where no two days are the same. You need to be a natural and confident communicator, friendly and approachable with attention to detail and accuracy in all communication, whether internal or external. All We Are Social PMs are client facing, and the ability to build good client and third-party relationships will be integral. You also need to be a confident project team manager, rallying the troops and ensuring the internal team meets deadlines and that relevant check-ins/ reviews happen throughout the project lifecycle. WE ARE A creative agency powered by social connections. That means we thrive on what’s trending and creating campaigns that get people buzzing. We call it “Ideas Worth Talking About,” and were proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald’s, Adidas, Universal Studios, and YouTube. WHY YOU’LL LOVE IT HERE • We like to laugh, we live for celeb gossip and we’re great on AUX., • Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more!, • You best believe we know how to celebrate our wins. And our losses (it’s how we learn)., • From carbon offsets to community kitchens, we’re passionate about making a difference., • Did we say snacks? Because we have great snacks. (Shoutout to Sheila who keeps the kitchen stocked.) YOU ARE • A person who thrives in a fast-paced environment, responding quickly and proactively, • Not interested in just following trends – you want to create them, • A self-starter, who’ll take ideas from concept to execution, navigating feedback like a pro Traditional agency experience is not required, but it’s a plus. What matters is your deep understanding of what resonates with social audiences. This role is energetic, innovative and forward-thinking. Alongside engaging with communities, you’ll guide brands by staying ahead of social trends and cultural moments. In return, you’ll join a global agency dedicated to generating buzzworthy ideas for some of the world’s leading brands. WHAT YOU’LL DO • Taking ownership of projects and see them through to completion, • Creating timelines, booking and managing resources and ensuring that agency resources are used efficiently, • Scoping jobs and crafting statements of work, • Track account health. This includes monitoring project progress, burn rate, budget management, third party and freelance team management and developing plans to course correct the team as needed., • Managing budgets and reconciling each phase of the job, • Managing work across various social platforms including social and editorial content, influencer work, events, video production etc., • Ensuring all work is signed off at the right stages, by the right people; both internal sign-off, and client approvals, • Ensure that all project team members also complete their timesheets in a timely fashion, ensuring accurate project actuals, • Track profitability of your account - Monitoring project costs and proactively communicate overruns/financial issues to your senior team member in a timely manner REQUIREMENTS FOR THIS ROLE • Bachelor's degree in marketing, advertising, communications, or a related field., • 4+ years of experience in project management or a related field, with a focus on operations, team management and project planning., • Knowledgeable on social platforms formats and guidelines, • Familiar with agency turn-around times and ways of working, good understanding of the dynamics of agency processes, and enjoy the pace and challenges this brings, • Proactive and good at foreseeing problems, with the ability to mitigate issues as soon as they are identified, propose creative solutions, and know when to escalate issues, • Detail oriented and takes responsibility for fulfilling all components of the project/retainer deliverables, • Confident and positive with a ‘can-do’ attitude, • Organized with good attention to detail, • Strong understanding and experience in managing project financials, • Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack. Baseline knowledge of Asana and other PM and A.I. tools and functions. Added plus: Knowledge of Workbook JOIN US At We Are Social, we celebrate diverse perspectives and experiences. We welcome unique voices and talents, especially those not traditionally embraced by advertising. Discover more about our culture and our work. Let’s do cool stuff together. Apply now! We Are Social is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. For California applicants, you may view We Are Social's Privacy Notice for California Employees and Job Applicants at

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Serve as the primary point of contact for customers after go-live. Build deep relationships with key stakeholders to drive adoption and satisfaction. * Take accountability for NRR across your book of business. Build strategic roadmaps, identify expansion opportunities, and recognize new use cases. * Act as the first line of response for customer questions, bugs, and operational issues. Diagnose problems, provide immediate guidance, and escalate technical matters to Forward Deployed Engineers when needed. * Lead weekly syncs and quarterly reviews, ensuring seamless communication flow between customers and internal teams. * Track usage patterns with metrics dashboards, identify at-risk accounts, and proactively intervene to maximize account value. Requirements * 2+ years in a customer-facing role managing post-sales relationships for technical products in healthcare, ideally in B2B SaaS. * Proven track record owning revenue metrics (NRR, retention, expansion) and identifying upsell and cross-sell opportunities. * Comfortable leading meetings with key stakeholders, building trust with senior decision-makers, and translating technical concepts into business value. * Able to triage technical issues, understand system architecture at a high level, and communicate effectively with both engineers and non-technical customers. * Strong project management instincts with attention to detail. You naturally build systems, document processes, and keep multiple workstreams organized without dropping the ball. You are a good fit if * You thrive in ambiguity where you'll define processes from scratch rather than follow established playbooks. * You're energized by customer relationships and see renewals and expansions as the natural result of delivering exceptional value. * You don't wait for perfect systems; you create the infrastructure needed to scale customer success as the company scales. * You can context-switch between strategic planning and tactical execution without losing momentum. What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development. * Meaningful equity: Early employee stock options with significant ownership potential. * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches. * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team. * Impact at scale: Work that builds the infrastructure to help millions of patients access care. Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good fit. * Experience Deep Dive (30-45 min) [Virtual]: We'll explore your customer success experience, how you've managed accounts and driven strategy, and your approach to building trusted relationships with stakeholders. * Team Day (Half-day) [In-Person]: Visit our New York office to meet our team. You'll work through a realistic customer scenario, showing your communication style and problem-solving approach. You'll also get a sense of our company culture and working environment. If you’re ready to be the customer champion that transforms healthcare communication, we’d love to hear from you. Compensation Range: $125K - $175K

Job Description CAREGIVERS / CHHAs WANTED Home Health Aides – NORTH HUDSON AREA LIVE-IN Senior Helpers of North Hudson Serving: Union City • North Bergen • Jersey City • West New York • Weehawken • Hoboken Ready to make a real difference in someone’s life? Do you want to feel appreciated and supported while working in a heartwarming, family-like environment? Senior Helpers of North Hudson is growing—and we’re looking for compassionate Certified Homemaker-Home Health Aides (CHHAs) who are reliable, kind-hearted, and passionate about helping seniors live their best lives at home. Hiring is limited to residents of New Jersey. What You’ll Do: • Offer companionship and meaningful conversation, • Support daily living activities like bathing, grooming, dressing, toileting, and oral hygiene, • Assist with walking, mobility, and transfers, • Medication reminders (no administration), • Light housekeeping, laundry, and meal prep, • Accompany clients to appointments or errands (public transportation is fine!), • $17–$23/hour based on experience on the case, • Flexible part-time schedules – work that fits your life, • Paid orientation and ongoing training, • Career growth opportunities, • One-on-one client care – build real relationships, • 401K eligibility (after requirements are met), • Supportive & inclusive work culture, • Great Place to Work® Certified, • Certified Age Friendly Employer, • Active NJ CHHA license (required), • Current TB test, • CPR certification (preferred), • High school diploma or GED, • Cleared background check, • Reliable transportation (a car is not required!) You’ll be the reason a senior can smile, feel safe, and continue enjoying life from the comfort of their home. Every client is unique—some may need help with grooming or mobility, others might just want a companion to chat with or share a puzzle. We match caregivers and clients thoughtfully for the best fit and most rewarding experiences. Join our mission to bring joy, comfort, and independence to seniors in our community. If you’re ready to be appreciated, make a difference, and feel proud of what you do—we’d love to meet you. Apply today to join the Senior Helpers of North Hudson family. Care is more than a job—it’s a calling. Senior Helpers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. IND701

Job Description Retail Styling Assistant (Part Time) - Manhattan, NYC Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person based out of our Nolita Showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . 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Job DescriptionSalary: $112-$123K. With top performance, you are also eligible to become a shareholder in our company and earn equity. Benefits: FREE employee-only medical coverage under one of our plans. FREE short-term disability and FREE life insurance coverage. Plus, a 4% employer match with our 401(k). Other incredible benefits HERE.Location: We will be making one hire located in any of these locations: NYC, Chicago, Houston, or Atlanta. This role will require 25-50% travel.Reports to: Our Chief Experience Officer Your Mission:Your mission is to oversee day-to-day service delivery at multiple client locations. Upon hire, you will manage locations across the country. For each of our sites in these cities, you will manage and support your onsite host teams, ensuring high-quality operations that align with client expectations and our company standards. Think of your role as the essential bridge between the frontline team members that you manage (our hosts) and our leadership team. Your Legacy:As a result of your time in this role, you supported Playbook in exponential growth nationwide. You were able to retain both your clients and host teams, and the way your team performed elevated the bar for the rest of our company. Your leadership played a pivotal role in reshaping the workplace experience, proving that office spaces can do more than function; they can inspire.What You're Responsible For: • Team Leadership & Site Operations: Oversee and inspire host teams (including experience directors, event managers, and fitness team members) across multiple client locations, creating a culture where team members feel supported, motivated, and excited to grow. Ensure seamless daily operations that meet both company standards and client expectations. Conduct regular site visits and virtual check-ins to maintain high service quality and team engagement. Partner with the People Team to hire top talent and deliver exceptional onboarding experiences., • Client Relationship Management: Act as the primary operational contact for client stakeholders at each location, typically property or asset managers. Build strong, trust-based relationships through consistent communication and proactive issue resolution. Identify potential risks, service gaps, or concerns and escalate them to the Strategic Advisor to ensure client satisfaction and long-term partnership success., • Performance Monitoring & Reporting: Track and analyze key performance indicators (KPIs) across all sites to measure success and identify areas for improvement. Prepare and deliver monthly and quarterly operational updates for both internal teams and external stakeholders. Leverage data and client feedback to inform continuous improvement strategies and enhance overall service delivery., • Program Implementation & Process Improvement: Lead the rollout of new initiatives, policies, and operational enhancements across host teams to drive consistency and excellence. Ensure strict adherence to standard operating procedures, brand guidelines, and compliance requirements. Collaborate closely with cross-functional teams to optimize performance and elevate the overall client and tenant experience.Who You Are - Baseline Expectations:, • You have 5+ years of experience in operations, hospitality, facilities, or client services—preferably in a multi-site or field management role. You come from industries that are focused on people - not products., • You have at least 3 years of experience managing full-time team members, with demonstrated ability to motivate and lead high-performing teams., • You have experience serving as the primary point of contact for multiple client stakeholders across various locations and time zones., • Experience managing budgets, interpreting P&L reports, and confidence in using these to create and present operational and financial reports summarizing key metrics and trends., • You are familiar with and/or passionate to learn about the commercial real estate ecosystem. This includes understanding our key stakeholders (Asset Management, Leasing, Property Managers, Facilities, Security) and landlord priorities (leasing, operational expenses, etc.).Who You Are - Core Competencies:, • You’re obsessively client-centric. You prioritize partner needs, ensuring their success and fostering long-term relationships. You have led effective client meetings that deliver value and contribute to strong partner relationships. You have effectively managed the customer lifecycle, including onboarding, steady state, renewals, growth, and expansion., • You're a thoughtful communicator. You have been responsible for all client communication, including scheduling and leading meetings and closing the loop on all next steps to ensure everyone feels informed, heard, and aligned., • You embody our brand. You represent our company with professionalism and expertise, building trust and championing our brand mission and values. You have served as a trusted advisor to clients, providing strategic direction and ensuring the delivery of value across our products and services., • You’re a strategic thinker. You make data-driven decisions with a long-term focus to drive customer and business growth. You have served as a trusted advisor to clients, providing strategic direction and ensuring the delivery of value across our products and services., • You’re an exceptional leader and coach. You have managed high-performing teams in the past and have provided exceptional feedback, coaching, and support to them that ensured they were highly successful. Your previous direct reports say you’re one of the best leaders they’ve had the privilege of working for.

Job Description About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup. • A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary Westman Atelier is seeking a Clean Beauty Concierge representative who will serve as a virtual brand ambassador and the face of Westman Atelier’s client experience. This role is responsible for delivering an exceptional and bespoke level of care, supporting our digital services. With a deep knowledge of our high-performance, skin-loving formulations, the Clean Beauty Concierge team is dedicated to building client loyalty through meaningful interactions and expert product guidance. Responsibilities: • Conduct one-on-one video consultations tailored to each client’s unique needs, skin type, and lifestyle., • Deliver exceptional, high-touch service that reflects Westman Atelier’s brand and aesthetic standards., • Provide expert guidance on product recommendations and shade matching by replying to inquiries via email, text, and live chat., • Partner with the Ecommerce team in the execution of new digital services, virtual events, and support ongoing ad-hoc support., • Act as a trusted resource for clients navigating our catalog of clean beauty products., • 2-3+ years of experience working directly with clients in beauty, retail, or luxury services., • Must have experience as a makeup artist, with knowledge of product application, technique, and customer engagement., • Must be comfortable with self-application for demonstration purposes., • Excellent written communication and interpersonal skills with a natural ability to connect with clients., • Strong attention to detail, self-starter, and able to thrive in a fast-paced, dynamic environment. wkbPwf5Ijn

Job DescriptionHit the road with AMBOSS! New York City/Travelling 📍 Home Base: New York City + Nationwide Travel 🕒 8–14 Weeks | Full-Time, Temporary | Summer 2026 (July–September) 💵 Salary: USD ~4500 / Monthly Looking for a summer job with real impact? AMBOSS is looking for passionate medical professionals or recent graduates to join our team for an unforgettable summer experience in 2026! Join the AMBOSS U.S. roadshow team. Travel across the country, connect with fellow med students, run engaging demos, and help the next generation of physicians study smarter for USMLE/COMLEX and thrive on rotations. Your Mission at AMBOSS 🎤 Own the Mic Host live, high-energy AMBOSS demos (on campus + Zoom) and show med students how to study smarter and succeed on rotations. 🏥 Hit the Road Bring AMBOSS directly to students by visiting medical schools across the country. You’ll be our boots-on-the-ground and represent AMBOSS! 🤝 Build Community Build meaningful connections with med students and become part of their academic journey. 🚗 Make It a Summer to Remember Together with your team, you’ll explore new cities, stay in cool hotels or Airbnbs, and make memories that’ll last forever. What You Bring to the Table ✅ Medical Background – You’re in the latter stage of your medical studies or have recently completed medical school. ✅ AMBOSS Power User – You’ve used AMBOSS throughout your education and can speak passionately about how it helped you succeed. ✅ Charisma & Energy – You’re a natural communicator, comfortable presenting to groups, and maybe even have experience as a peer tutor, event organizer, or someone who’s always helped classmates prep for exams. ✅ Adventurous Spirit & Resilience – You love hitting the road, discovering new places, and the idea of living out of a suitcase and making travel plans on the fly excites you. ✅ Travel-Savvy & Organized – Whether it’s planes, trains, or automobiles, you’re confident navigating travel logistics and planning routes. You’re also comfortable driving longer distances if needed. ✅ Team Player with a Hands-On Mentality – You’re proactive, reliable, and excited to represent AMBOSS with energy and enthusiasm. What to Expect 🎥 Video intro: Kick things off with a short, one-way intro video. Tell us who you are and what made you apply — no pressure, just you. 📞 Chat with the hiring manager: Next, have a conversation with the hiring manager to dive deeper into the role and ask any questions you have. 🗽 Join us in NY: Come to our NYC office for an in-person assessment day. Meet the team, get a feel for AMBOSS culture, and get a sneak peek into what the day-to-day role will look like. 🚀 Onboard in person: If selected, join us for in-person onboarding from July 1 to July 10 to get fully set up for success. 🧭 Hit the road: Spend 8 to 14 weeks between July 1 to September 30 traveling nationwide with different teammates. ✈️ We have travel covered: Transportation, accommodations, and per diem are provided and vary based on your travel route. Why You’ll Love This Job 🚀 Adventure & Team Vibes: Travel the US, and explore the many different corners of the country. You’ll always have great company on the road. Travel with at least one other team member. Think team work makes the dream work for our mission! 💡Gain valuable career skills: Get hands-on experience leading presentations, promoting events, building a strong community, and communicating with different stakeholders. ❣️Make a real impact: Help hundreds of med students feel more confident and prepared as they tackle exams and clinical life. Your work will directly support future physicians and you get to share all the guidance you have accumulated with younger peers. Sounds like your dream summer? If you’re available between July 1 and September 30, 2026, for a minimum of 8 weeks, apply now to join our AMBOSS USA Roadshow Team! 🎉✈️ We can't wait to hear from you!

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our most strategic customers from implementation to renewal. As a Principal CSM, you will be assigned to a portfolio of our largest customers and be responsible for the success of those accounts. Your main goal will be to ensure key executive stakeholders happy and satisfied with the products they have purchased. Our Principal CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible for managing the executive relationships, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Your Mission • Establish relationships with senior executive sponsors to become a strategic and trusted advisor throughout the lifecycle of our largest customers, • Elevate our operational components of how we deliver towards our customers, • Act as the primary contact and sherpa to help your customers navigate OneTrust cross-departmentally to provide product guidance, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver proactive communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver quarterly business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption statistics and present health check data in meetings to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription.You Are, • A persuasive communicator, you understand how messaging resonates with executive audiences at large corporations and how to tailor your style to meet the audience, • Accustomed to proving return-on-investment for complex software solutions, • Motivated to drive value-based outcomes for your executive stakeholders, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a fast-paced environment, and skilled at prioritizing incoming requests, • Able to drive change into our teams to deliver a better customer experience, • Willing to travel, job requires (Estimated 10-20%), • BA/BS in a relevant subject is required, • 6+ years in a client-facing role within a CSM role for strategic customers, • Proven success and genuine enthusiasm for working directly with large customer and executives, • Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Strategic customers including Fortune 500 companies, • Experience coordinating, hosting, and leading strategic meetings with C level executives, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment, • Experience navigating B2B Enterprise SaaS solutions with an enthusiasm for technology, • Experience using SFDC, Gainsight and other CS Technology applications Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

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