Director of Security 4-6
8 days ago
Los Angeles
Job Description Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style. Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills. Job Description Job Specific • Coordinate the activities of all Security department personnel, ensuring compliance with all federal, state, and local laws and Loews Hotels company policies and safety standards, • Ensure delivery of quality security services to guests and hotel staff in a friendly and professional manner, • Direct and maintain continuous physical property rounds by Security personnel, • Set and maintain schedules for all inspections, including the Fire Equipment Survey, Safety Checklist, and Security Inspection of Guest rooms, • Resolve, document, and track all security related issues or problems, • Interact and coordinate activities with Risk Management, • Respond to all general liability insurance claims, • Chair property Safety Committee and coordinate all monthly safety meetings, • Direct the development of hotel safety incentive/loss prevention program, • Develop policies and procedures to ensure all equipment, furnishings, and fixtures of the resort are secure, • Coordinate the timely preparation of all Security logs, shift reports, and other permanent records, • Maintain driver's list of hotel employees who are approved to operate company vehicles, • Review all reports regularly for completeness and accuracy, • Evaluate changes in guest needs, the hotel's guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction and to maintain market dominance and exceptional financial returns., • Compile monthly reports and forward to corporate office, • Inform General Manager of all matters concerning safety and security, • Prepare annual department budget and manage department costs, updating the budget if operational forecasts change significantly, • Produce weekly schedules, • Develop and maintain a detailed emergency evacuation plan and conduct monthly drills, specifically concerning fire procedures, • Work with hotel department managers to coordinate hotel safety program, • Work with department managers to develop customized work area safety sheets, • Maintain adherence to Bloodborne Pathogen Exposure Control program. Train personnel regarding policies and procedures. Have appropriate equipment located at hotel., • Set and maintain standards for all investigations, • Conduct detailed investigations into work-related injuries, • Responsible for the search, storage and return of all lost and found items, • Maintain and update master files of all MSDS information for all hotel departments. Ensure that all departments have correct information accessible to staff., • Conduct an annual inventory of all chemicals used by all departments in the hotel, • Instruct and supervise new Security personnel during their first few months of employment, • Conduct in-service training, including distribution of information pertaining to all matters of general interest and policy, • Whenever feasible, rotate job assignments to expand each Security Officer's experience and understanding of various safety functions, • Coordinate with Training Manager to conduct First Aid, CPR, fire extinguisher, and safety orientation training for hotel employees, • Oversee TIPS and first-aid training of all Security officers, • Oversee scheduling of all Security personnel, • Develop cooperative working relationships between Security/Safety staff and other hotel employees and outside law enforcement personnel to promote timely and effective exchange of information, • Network with other local hotel Security Directors to discuss security related issues, • Develop and supervise key control program, including master key distribution list, control of key blank purchases, and key production, • Develop and maintain security procedures to protect safety deposit boxes and conduct semi-annual inspection of system, • Develop and maintain all alarm systems, including cashier's hold-up button, accountant's safe, and fire alarms, • Maintain CCTV security system and radio and paging equipment, • Develop and manage secure, confidential record system that will allow immediate retrieval of incident reports, criminal trespass notices, photographs, and similar information, • Maintain comparison statistics:, • Room losses, • Total number of incidents, • Number of employee accidents and resultant cost in terms of money and lost work, • Number of guest accidents, • Provide an up-to-date list of persons authorized to issue package passes (along with confidential copies of their signatures), • Coordinate random bag and locker checks as necessary, • Review/maintain accurate daily payroll records/reports, maintaining conformity to established budgetary guidelines, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards• Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Excellent communication skills - oral and written, • Outstanding organization, planning, and leadership skills, • Thorough knowledge of OSHA regulations, • Thorough knowledge of all local, state, and federal laws pertaining to the activities of security personnelAble to make decisions on imperfect information, • Agility in multi-tasking, • Bias toward action, • Strong investigative skills