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Senior Director of Clinical Services, HEALI ID: 1034 Location: Huntington Station, NY Department: Social Care & Navigation The Health and Welfare Council of Long Island (HWCLI) is a private, not for profit, health and human services planning, research/public education and advocacy organization that serves as the umbrella for public and non-profit agencies serving Long Island's poor and vulnerable individuals and families. The Health Empowerment Alliance of Long Island (HEALI) is Long Island’s Social Care Network (SCN) of community-based organizations (CBOs) and healthcare providers building a person centric model that integrates healthcare, social care, and behavioral health care. HWCLI is the lead entity for the HEALI Social Care Network. JOB ANNOUNCEMENT: HEALI Senior Director of Clinical Services Health and Welfare Council of Long Island seeks a Senior Director of Clinical Services for the HEALI Social Care Network who can develop the value propositions, policies, procedures and oversight necessary to enable our SCN to successfully partner with health care providers and payers along our various program and service lines to advance integrative care. The ideal candidate for this position is an Advanced Nurse Practitioner with a keen understanding of and empathy for Long Island’s communities and healthcare disparities as well as entrepreneurialism and business savvy. The successful applicant will work closely with the Executive Vice President and other members of the senior team to advance the strategic objectives of our organization. Responsibilities include: • Providing direct or indirect medical oversight for all utilization review and care management and service coordination programs where such supervision is required by contract, law or regulation., • Identifying business opportunities (disease prevention and other evidence-based programs) with heath care providers including Federally Qualified Health Centers, patient-centered medical homes, and specialty medical groups, as well as managed care organizations in the marketplace including Medicare Advantage, Medicaid and dual eligible plans, commercial insurers, large self-funded employers, and state-owned plans., • Delineating and reviewing care outcome and impact reports and using this information to improve quality of social services provided, as well as to focus HEALI’s resources on areas of greatest impact., • Facilitating access and utilizing outcomes data and validating the process and progress made during service delivery, early identification of status changes and intervention., • Helping manage health care relationships, challenges with clients and providing expertise and guidance when concerns of care are raised., • Involvement with network delivery including engaging health plan and healthcare partners in the impact of, • Conducting team education on the importance of community integrative care with internal CHWs and across the HEALI network., • Assisting the HEALI team with creative solutions to barriers involving medical care, diagnosis, treatment and access issues, as well as identifying opportunities for improving Long-Term Services and Supports and Social Determinants of Health., • Representing the organization on medical issues at national and state-level meetings, including Department of Health, Office of the Aging, Department of Mental Health, public health associations, hospital associations, medical societies, and other professional meetings., • Assisting with public relations and advocacy efforts that promote the evidence-based programs of the organization within the community., • Developing initiatives related to building community partnerships and capacity for services provided to health care systems members, and engaging HEALI’s senior leaders in promoting the organization, including through participation on health care-related boards, councils and other policy-making organizations., • Advanced Nurse Practitioner with active New York license, • Primary care specialty preferred, • Knowledge of Value Based Payment landscape, • Knowledge of Medicaid and Medicare regulatory environment, • Experience in analysis, management and evaluation of programmatic impact and ROI, • Champion of social care with strong connections to existing health care provider leadership and professional societies, • Experience utilizing social service programs and initiatives, • Knowledge of the Long Island region, demographics and communities, • Working knowledge of evidence-based programs, • Experience with advocacy efforts to promote community programs, • Experience with marketing, including multimedia presentation development, • Strong oral and written communication skills, • Strong interpersonal skills, including the demonstrated ability to work effectively with members of the senior team and staff, • Keen understanding of and empathy for HEALI’s primary client populations, • Proficiency in Microsoft Office programs, including Outlook, SharePoint, Word, Excel and PowerPoint, • Compensation is commensurate with experience., • Retirement plan, flexible spending accounts, paid time-off., • Opportunity to work in a dynamic environment making a positive impact in our region. 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Job Description THIS IS A PART TIME ROLE Now Hiring: IT Support and Office Assistant – MSP (Long Island, NY) About Us We’re a boutique IT Managed Service Provider (MSP) serving businesses throughout Long Island with responsive, reliable, and relationship-driven IT support. As we expand, we're looking for a detail-oriented IT Support and Office Assistant to join our team. This role has growth potential either within the technology team or in operations. About the Role This is a blended role where you’ll be the first point of contact for clients, helping to log and route technical requests, and assist with various administrative duties to keep the office running smoothly. Responsibilities Client Support / Ticket Management * Answer and route incoming calls and emails professionally. * Gather preliminary information and create accurate service tickets in our system. * Assign or escalate tickets to the appropriate technician. * Track open tickets and follow up on unresolved client issues. Administrative Support * Schedule appointments and coordinate technician dispatches. * Maintain and update client documentation and internal knowledge base. * Assist with light office duties (filing, ordering supplies, managing calendars). * Help with client communication (status updates, scheduling reminders, etc.). ✅ Qualifications * Excellent communication and organizational skills. * Tech-savvy and comfortable using IT tools and platforms (e.g., Microsoft 365, ticketing systems). * Previous experience in an MSP, IT help desk, or customer service role is a plus. * Ability to multitask in a fast-paced, small-team environment. * Dependable, self-motivated, and eager to learn. Bonus Points For * Familiarity with PSA/RMM tools like Autotask, ConnectWise, or similar. * Basic understanding of IT services and terminology (no troubleshooting required). * Experience supporting a technical or services-based team. Why Join Us? * Be part of a tight-knit, tech-forward team. * Room to grow your skills and evolve into more technical or operational roles Company DescriptionWe are a growing technology & Managed Service Provider (MSP). Signalbase, Inc. is a technology firm with extensive enterprise experience that we leverage to deliver industry-leading service to our clients. We keep security and cloud at the center of our solutions. Why Join Us? • Exposure to the full MSP lifecycle: support, projects, security, cloud., • High-impact environment — your work directly improves client operations., • No corporate bureaucracy — just real tech work in a close-knit team., • Competitive salary, room for growth, and a positive culture.We are a growing technology & Managed Service Provider (MSP). Signalbase, Inc. is a technology firm with extensive enterprise experience that we leverage to deliver industry-leading service to our clients. We keep security and cloud at the center of our solutions.\r\n Why Join Us?\r\n- Exposure to the full MSP lifecycle: support, projects, security, cloud.\r\n- High-impact environment — your work directly improves client operations.\r\n- No corporate bureaucracy — just real tech work in a close-knit team.\r\n- Competitive salary, room for growth, and a positive culture.

Job Description We are seeking a detail-oriented and focused individual who takes initiative as well as extreme pride in their work. The right candidate for this role will be a motivated team player who enjoys finding solutions to challenges through research and collaboration. Patience and strong communication skills are required as this role interfaces directly with client end users. The candidate must be able to execute goals and requirements quickly & efficiently. You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of hardware systems and related infrastructure. Help Desk • Respond to and resolve service requests via phone, email, and remote tools., • Triage and escalate complex issues as needed., • Support end-user issues in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)., • Troubleshoot desktops, laptops, printers, network connectivity, and mobile devices., • Perform Microsoft 365 onboarding and cloud migrations., • Assist with Fortinet firewall installs and configuration (under supervision if needed)., • Deploy and monitor endpoints via Datto RMM., • Contribute to IT documentation, diagrams, and process development., • 1–3+ years experience in IT support, ideally in an MSP., • Proficiency with:, • Microsoft 365 admin center (user/mailbox setup, license management)., • Windows 10/11 troubleshooting and setup., • Azure AD, Teams, SharePoint administration., • Networking basics: DNS, DHCP, IP addressing, VPN support., • Familiarity with PSA and RMM tools (Autotask, Datto RMM a major plus)., • Excellent verbal and written communication skills., • Hands-on experience with Fortinet firewalls (or other commercial firewalls)., • Understanding of RMM scripting or automation concepts. • Exposure to the full MSP lifecycle: support, projects, security, cloud., • High-impact environment — your work directly improves client operations., • No corporate bureaucracy — just real tech work in a close-knit team., • Competitive salary, room for growth, and a positive culture.We are a growing technology & Managed Service Provider (MSP). Signalbase, Inc. is a technology firm with extensive enterprise experience that we leverage to deliver industry-leading service to our clients. We keep security and cloud at the center of our solutions.\r\n Why Join Us?\r\n- Exposure to the full MSP lifecycle: support, projects, security, cloud.\r\n- High-impact environment — your work directly improves client operations.\r\n- No corporate bureaucracy — just real tech work in a close-knit team.\r\n- Competitive salary, room for growth, and a positive culture.

Job DescriptionTechnology Specialist Location: Flexible IT – 290 Motor Parkway, Hauppauge, NY Employment Type: Full-Time Level: Mid-Level Salary: 45-75K/year, based on experience Why Join Flexible IT? At Flexible IT, you will work alongside a smart, capable team that values clear thinking, strong execution, and practical solutions. As a Technology Specialist, you will gain experience not just with technology, but with people—learning how to support clients in a way that is thoughtful, efficient, and impactful. You will have the autonomy to manage your own work while knowing there’s support when you need it. We believe in giving people room to grow—technically and professionally. Whether you are improving your skill set, working directly with clients, or helping design better systems, the work you do here matters. What You will Do • Configure and support on-premises and cloud-based hardware/software, • Troubleshoot and resolve technical issues for clients, • Answer and address client inquiries, providing clear, helpful solutions, • Keep clients informed about the progress and status of their service requests, • Work with colleagues to deliver efficient and effective solutionsWhat We are Looking For, • 1–3 years of experience in technical support or IT services, • Experience working in an IT Managed Service Provider (preferred), • Bachelor’s degree in a related field (preferred), • Experience with Microsoft 365 and Azure environments, • Strong communication and problem-solving skills, • Ability to manage multiple tasks and prioritize effectively, • Comfortable working independently and in a team environment, • A team-oriented environment where your contributions are seen and appreciated, • Real-world experience that builds both technical and interpersonal skills, • The chance to work independently, take initiative, and see the impact of your efforts, • A company that invests in its people—with benefits and support that reflect that commitmentBenefits include:, • Flexible work environment, • Health insurance, • Paid time off, • Retirement savings plan v4yemmYgeP