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Overview Our direct client, a mid-sized commercial real estate owner-operator is seeking an IT Director to lead and evolve its internal technology function. Reporting to executive leadership, this role will transition IT from a traditional support model to a more strategic, forward-thinking function, with a strong emphasis on technology optimization, scalability, and AI enablement. This is a highly visible, hands-on leadership role offering the opportunity to own the full technology stack, shape IT strategy, influence business decisions, and modernize a complex environment – while delivering tangible AI-driven impact within the first 60–90 days. Key Responsibilities • Define and execute the organization’s IT strategy and roadmap, aligning with long-term business goals and growth plans, • Take full ownership of the enterprise technology stack, including evaluation, consolidation, and optimization of systems to improve efficiency and scalability, • Drive AI enablement initiatives, identifying and implementing practical AI solutions (e.g., ChatGPT, Copilot) with an emphasis on near-term business value and quick wins, • Evaluate and recommend new tools, platforms, and enterprise solutions to enhance operational effectiveness, • Oversee IT infrastructure, network, and security, partnering with a managed service provider (MSP) while building toward stronger in-house capabilities, • Lead vendor management, including software providers and IT service partners, contract negotiation, and performance oversight, • Provide strategic and technical decision-making support for more complex IT initiatives and business needs, • Oversee and mentor internal IT resources, including a Systems Administrator responsible for day-to-day support (hardware, help desk, onboarding, system access, etc.), • Collaborate with executive leadership on 3–5 year strategic planning, ensuring IT is positioned to support organizational growth, • Support and enhance core business systems, including custom workflows and operational platforms tied to leasing, approvals, and financial processes Qualifications • Proven experience leading IT functions in mid-sized or complex environments, with full ownership of systems and infrastructure, • Strong experience within a Microsoft ecosystem (Windows Server, O365, Azure), • Hands-on experience managing and optimizing enterprise applications and tech stacks, including consolidation initiatives, • Demonstrated success driving IT strategy, digital transformation, and modernization efforts, • Experience working with and managing MSPs and third-party vendors, • Solid understanding of IT infrastructure, security, and network management, • Experience mentoring or managing technical staff (e.g., Systems Administrators), • Strong communication skills with the ability to interface across technical and non-technical stakeholders, • Ability to operate both strategically and hands-on, especially in a lean IT environment Required / Core Technical Experience • Experience working in a fully Microsoft-based environment, • Experience supporting and managing Microsoft Dynamics (including customized CRM workflows and business process automation), • Familiarity with enterprise system integrations and data flow across platforms Preferred / Nice-to-Have Experience • Experience with MRI Software (ERP/accounting platform commonly used in real estate environments), • Exposure to tools such as Power BI, Spreadsheet Server, and other reporting/analytics integrations, • Familiarity with AI tools and licensing models (e.g., ChatGPT, Microsoft Copilot) and experience driving adoption within an organization, • Experience in commercial real estate, asset-based businesses, or shopping center operations, • Understanding of data/reporting structures (e.g., ERD concepts) Work Environment & Benefits • Hybrid Flexibility: 4 days onsite, with flexibility based on business needs, • High-Impact Role: Direct visibility with executive leadership and influence on company direction, • Ownership & Autonomy: Full responsibility for the IT function and technology decision-making, • Growth Opportunity: Opportunity to build, modernize, and scale IT capabilities in a growing organization, • Collaborative Culture: Strong cross-functional partnership across business and technology teams Apply today for immediate consideration! This is an immediate interview and hire opportunity By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: ___

SDLC Process Engineer Anywhere, USA (Fully Remote) 6 Months Contract Payrate: $80.00 - $90.00 p/hr Position Overview The SDLC Process Engineer serves as the architect and driver of operational excellence across software development lifecycle. This role is responsible for assessing current-state practices and designing, documenting, and operationalizing standardized SDLC processes and controls to support secure, compliant, and efficient delivery. Reporting into the technology or delivery governance function, this role bridges the gap between governance intent and technical execution, ensuring SDLC processes are clear, enforceable, and audit-ready. Key Responsibilities • Assess current-state SDLC practices and design standardized, future-state Process Definition Documents for all steps and stages. Examples may include:, • User Acceptance Testing (UAT) guidance, • Quality assurance guides and templates, • Go-Live / Release Management checklists, • Developer ready security and compliance requirements/user stories, • Risk Assessment and control alignment, • Stand up and maintain a centralized SharePoint Activity Library as the single source of truth for approved processes, templates, activity/role guidance, and evidence artifacts, with clear ownership and version control., • Lead operational rollout and adoption across pilot and subsequent teams by:, • Running workshops with SMEs (DevOps, application teams, Security, Compliance) to review, refine, and finalize processes., • Delivering guided walkthroughs and practical Application Guidance materials that demonstrate how to apply new processes in day-to-day work., • Providing targeted, role-based training and job aids to drive consistent application of SDLC processes., • Define and establish baseline SDLC metrics that measure process adoption, control coverage, evidence completeness, and execution quality., • Contribute to the design of SDLC dashboards, incorporating SDLC health and governance views and coordinating with security/AppSec stakeholders to ensure audit-ready reporting., • Proven experience in SDLC process design, standardization, and documentation within a complex, regulated, or enterprise environment., • Strong background in software delivery, IT governance, or PMO/SDLC process management, with familiarity across UAT, release management, requirements management, and risk assessment., • Experience building and managing documentation and knowledge repositories (e.g., SharePoint) with structured taxonomies, ownership, and version control., • Technical knowledge of AzureDevOps and ServiceNow, • Demonstrated ability to lead workshops and training with cross-functional stakeholders (technology, security, compliance, business) and drive process adoption and change., • Strong analytical skills with experience defining process and governance metrics and contributing to dashboards or management reporting., • Excellent written and verbal communication skills, with the ability to translate governance and compliance requirements into practical, usable process guidance for delivery teams., • Experience in regulated industries (e.g., financial services, insurance) with exposure to SOX, security, and data protection controls., • Familiarity with Azure DevOps or comparable SDLC tooling and CI/CD environments., • Prior involvement in SDLC transformations, process improvement initiatives, or Deliver/Run governance programs., • Experience collaborating with Application Security / DevSecOps teams on integrating security and compliance requirements into SDLC processes. Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at ___ . We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

About us : ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner. The ideal candidate will be responsible for designing and implementing scalable, reliable, and secure cloud infrastructure solutions across the Customer’s global enterprise. Additionally, the candidate will have demonstrated strong experience building and maintaining cloud-based infrastructure using Infrastructure as Code, DevOps and CI/CD. This position is a hands-on role responsible for developing, supporting, and maintaining a firmwide investment, trading, and analytics platform supported by APIs, applications, and visualization tools. Extensive knowledge of Terraform, Git, Docker and Kubernetes coupled with expertise in AWS and other cloud technologies will be instrumental in shaping infrastructure and deployment strategies. This is an excellent opportunity for candidates with a strong technical background to implement the delivery of cloud-based solutions. Responsibilities: • Develop and implement cloud-native infrastructure solutions to support the entire software development lifecycle., • Design and operate Kubernetes infrastructure using emerging technologies such as Datadog, Argo CD, Crossplane, Helm, and Karpenter., • Champion the design, implementation, and management of our cloud infrastructure using Terraform, ensuring best practices for scalability, resiliency, and security., • Support migration efforts to K8s., • Support architectural modernization of applications and their underlying infrastructure to be more cloud native leveraging serverless platforms, Docker, Kubernetes, etc., • Build, implement, and maintain continuous integration and continuous delivery (CI/CD) pipelines to automate front office software applications and core infrastructure technology., • Partner with the global IT organization to identify areas for automation (via IaC, CID/CD pipelines, etc) and implement solutions to streamline IT workflows and operational processes such as infra deployment, upgrades, patching, and migration with minimal service downtimes., • Support the design and implementation of high availability, disaster recovery, and business continuity plans to ensure the availability of critical IT services., • Conduct product evaluations, design & development of new features/enhancements, and continuous improvements in all areas of infrastructure service operations. Respond to mission-critical service issues to triage and resolve complex problems., • Partner with developers and internal stakeholders to understand requirements, engineer, optimize, support, and maintain cloud-native solutions., • Troubleshoot and diagnose issues and remediate them accordingly. Qualifications: • Bachelor’s degree required, preferably in Computer Science, MIS, or related technical field of study., • Minimum 8+ years of prior professional Platform Engineering experience., • Excellent understanding of AWS services; including EKS, ECS, and related services, • Hands-on experience with Kubernetes infrastructure and tooling, including Datadog, Argo CD, Crossplane, Helm, and Karpenter strongly preferred., • Experience with various CI/CD methodologies, container orchestration tools, and observability and performance monitoring technologies., • Good understanding of networking concepts and OSI layers., • Experience designing and implementing DevSecOps practices., • Advanced knowledge in assessing, deploying, configuring, testing, and operating AWS services using IaC tools., • Experience working in Linux environments., • Strong understanding of containers (eg: Docker) and container orchestration via Kubernetes, • Demonstrated hands-on experience with Git, Python, shell scripting, and Terraform in an enterprise production environment., • Thorough understanding of change management control and the software development lifecycle, from requirements analysis to testing and deployment., • Proven experience in conducting Root Cause Analysis (RCA) of issues, with a demonstrated ability to analyze data, identify patterns, and propose effective solutions to prevent the recurrence of the issue., • Excellent verbal and written communication skills, possessing the ability to interact effectively with technical and non-technical stakeholders., • Strong analytical skill-set with demonstrated attention to detail., • Experience implementing Kubernetes security controls, including eBPF-based runtime visibility or policy enforcement, • Experience supporting MLOps workloads on Kubernetes (e.g., model training, serving, pipelines, or GPU-enabled workloads), • Experience operating across multiple Kubernetes distributions (e.g., managed cloud Kubernetes and self-managed clusters), • Experience leveraging Open Source technologies incubated through CNCF ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women

About the role: Thisindividualwill work remotely with a global teamandneedsthe ability to supportC-levelclients who themselves are global is key. This VP Analyst willprovideactionable insights to C-level Gartner clients who are General Managers, responsible for planning, creating, and managing Enterprise Application Services practices and offerings in both corporate and cloud environments. This role will also predict and project how application services market trends willimpactend clients in their service solutions initiatives and decisions. The successful candidate will have athought leadingvision for how application services will evolve, and what Gartner's service provider clients in this market must do to succeed. We look forpractical,operationaland commercialexperience creating and bringing to market services solutions, the creation of differentiated services offerings, driving impact for clients, as well as growth and profitability at the practice level. The ideal candidate willpossessstrong, broad industry experience across various applicationservices andmultiple application stacks. They should have experience that could be applied across multiple application stacks (Oracle, SAP, Workday, Salesforce, ServiceNow, Microsoft,etc) not just a single stack.They will understand buyer needs and provider constraints in consulting, implementation,managementand support of enterprise application services. What you will do: Research and Analysis * Conduct in-depth qualitative and quantitative research onservices supporting theemerging AIcapabilities across multiple application stacks * Design and implement comprehensive market research studies toidentifytrends, competitive dynamics, and growth opportunities in theapps servicessectoras a result ofthe move to AI capabilities * Develop market forecasts and predictions about AI&application servicesadoption, implementation challenges, and potential business impacts * Analyze complex datasets to extract meaningful insights into AI&app servicesmarket trends, competitor movements, and customer needs * Monitor and evaluate the competitive landscapefor service providers supporting applicationmegavendorsand AI application specialists,across the full range of services, from consulting, through implementation and managed services Content Development and Thought Leadership * Create compelling, high-quality research reports and thought leadership content on AI applicationservicesand their implications for major IT service providers. * Develop frameworks, methodologies, and best practices to helpservice providerssuccessfullyindustrialize their application services offerings * Ideate, scope, and produce forward-looking research that addresses critical challenges faced by business and technology leaders * Prepare and deliver tailored briefings for clients that translate complex technical concepts into actionable business insights * Contribute to research agenda development byidentifyingemerging areas of interest in AIservices and application services * Collaborate with Gartner colleagues in the development of research positions related to AIapplicationservices Client Engagement and Advisory * Serve as a trusted advisor toC-levelclients on AIservicesstrategy, implementation approaches, andecosystem partnersfor deployment * Conduct briefings and advisory sessions to helpC-levelclients navigate complex AI decisions and investments * Present research findings at industry events, webinars, and client conferences * Build andmaintainrelationships with industry thought leaders, vendors, and practitioners in the AI space * Support sales teams byprovidingexpert insights duringC-levelclient conversations What you will need: Technical KnowledgerelevanttoApplicationServices& AI Services * Deep understanding of AI technologies including machine learning, natural language processing, and generative AI, as used in the application stack, and as they pertain to service delivery * Deep understanding of agentic AI, includingits use to disintermediate other application and business processes in the end useroperations stack * Deep understanding of cloud operating models,the role of cloud in supporting AIapplications, and the importance of theplatformlayer to applicationmegavendorstrategies Research and Analytical Skills * Strong qualitative and quantitative researchmethodologyexpertise * Advanced analytical thinking and ability to synthesize complex information into clear insights * Experience designing research frameworks and data collection methods * Ability toidentifypatterns, trends, and correlations in large datasets * Critical thinking skills to question assumptions andvalidatefindings Business and Industry Knowledge * Comprehensive understanding of IT services markets * Knowledge of AIapplicationimplementation challenges across different industriesfor Cloud Services * Understanding ofregional differences in AI capabilities, adoption trends, regulatory requirements,etcfor cloud models. * Awareness of ethical, regulatory, and governance issues surrounding AI deployment * Understanding ofthe impact of AI onenterprisecloudservices procurement and decision-making processes * Ability to translate Services technical capabilities into business value propositions Communication and Presentation Skills * Exceptional writing abilities with experience creating research reports and thought leadership content * Strong presentation skills and ability to communicate complex topics to non-technical audiences * Experience conducting interviews with industry experts and C-levelGeneral Managers * Ability tofacilitatediscussions and working sessions with diverse stakeholder groups * Clear communication of data-driven insights that drive business decisions * Ability to communicate with technology and business leaders Education and Experience * 15+ years of relevant field or industry experience * Bachelor's degreeor equivalent experience;Master'sdegree or PhD preferred in fields such as Business, Computer Science, Data Science, Economics, or related disciplines * Demonstratedexpertisein AI technologies and their business applications * Prior experience at a research and advisory firm, consulting organization, or similar role highly valued * Track recordof producing high-quality research content and client-facing deliverables Personal Attributes * Intellectual curiosity and passion for understanding emerging technologies * Self-motivated with ability to work independently while contributing to team objectives * Comfort with ambiguity and ability to navigate complex, evolving subject matter #Remote #LI-SK1 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 194,000 USD - 234,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to___. Job Requisition ID:108786 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: ___ For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Job Description Summary Children’s Learning Centers of Fairfield County (CLC) has been Stamford’s leading early childhood education provider for more than 120 years. Each year, we serve over 800 children through programs that combine early learning, health, nutrition, and family support—helping children build strong foundations for lifelong learning. When parents and caregivers can rely on high-quality early education, they can pursue their goals with confidence. CLC’s work strengthens families, supports the local economy, and helps build a brighter, more equitable future for Stamford’s children. The Data Analytics Manager supports CLC’s ability to use data for continuous improvement, compliance, and storytelling. Reporting to the Director of Program Services and collaborating across departments, this role manages agency data systems, coordinates program reporting, and ensures accuracy and timeliness in all data submissions. The Data Analytics Manager helps develop and maintain CLC’s data dashboard, prepares program reports, and supports leadership and staff in understanding and using data to inform decision-making and communicate impact. Duties The Data Analytics Manager supports CLC’s ability to use data for continuous improvement, compliance, and storytelling. Reporting to the Director of Program Services and collaborating across departments, this role manages agency data systems, coordinates program reporting, and ensures accuracy and timeliness in all data submissions. The Data Analytics Manager helps develop and maintain CLC’s data dashboard, prepares program reports, and supports leadership and staff in understanding and using data to inform decision-making and communicate impact. PRINCIPAL FUNCTIONAL RESPONSIBILITIES: • Manage agency data systems, including ChildPlus, Teaching Strategies GOLD, and other assessment and reporting tools, ensuring accuracy, completeness, and compliance., • Coordinate and maintain CLC’s data dashboard, helping departments enter and review data monthly to track progress toward goals., • Support the Director of Program Services in preparing required state, federal, and grant-related reports., • Develop and maintain data processes and quality controls that ensure reliable information across systems., • Provide technical assistance and data entry support as needed to ensure compliance and consistency., • Help identify trends or key metrics that illustrate CLC’s progress and program outcomes.ANALYSIS, REPORTING AND COMPLIANCE, • Collect, analyze, and summarize program data to support internal reports and external compliance requirements., • Assist in preparing CLC’s Annual Program Report and other summaries that highlight agency impact., • Create and update dashboards, charts, and tables that make data clear and useful to staff and leadership., • Collaborate with departments to ensure data entry and reporting deadlines are met., • Conduct routine data checks to verify accuracy and resolve discrepancies., • Use analysis to support program improvements and highlight outcomes for children and families. COLLABORATION AND SUPPORT • Work closely with program directors, education leaders, and administrative teams to ensure consistent, accurate use of data systems., • Provide guidance and training to staff on data entry, reporting, and interpretation., • Collaborate with the Director of Program Services to align reporting and analysis with agency goals and state/federal requirements., • Support leadership by providing reports, dashboards, and insights needed for presentations and decision-making., • Contribute to a culture of learning and improvement through reliable, well-organized data practices. Requirements • You have a Bachelors Degree., • You have at least 3 years of experience analyzing and managing data in education, nonprofit, or human services settings., • You have hands-on experience with ChildPlus, Teaching Strategies GOLD, or similar early childhood data and assessment systems., • You understand state and federal reporting requirements and can manage data for compliance and accuracy., • You’re detail-oriented, organized, and comfortable working in Microsoft Excel and other reporting or visualization tools., • You can manage multiple projects and deadlines in a fast-paced, collaborative environment., • You communicate clearly and enjoy helping colleagues understand and use data., • At CLC, we support your well-being and career with a comprehensive benefits package including:, • Medical, Dental, and Life Insurance, • 401(k) with Employer Match (up to 4%), • Generous Paid Time Off, • OSHA and Medication Training About Us Do you believe that high-quality early childhood education can shape a child’s future and strengthen entire communities? Are you passionate about working in a team-oriented environment where educators, healthcare providers, and family-service professionals collaborate to support every child’s growth? Are you driven to create a safe, nurturing, and engaging space where young children can learn, explore, and thrive? If you’re a caring, dependable, and mission-driven early childhood professional, you may be a great fit for our team at CLC. Established in 1902, CLC is the second-largest not-for-profit provider of Early Childhood Education in Connecticut. Our mission is to enrich the community by providing high-quality early childhood education and care programs for all families. Serving over 700 children across Early Head Start, Head Start, Child Development, and School Readiness programs in Stamford, we offer a collaborative and supportive environment for teachers and staff To learn more about CLC please visit our website:" target="_blank" style="background-color: rgb(255, 255, 255); color: rgb(17, 85, 204);">

Job Description Mavis Tires & Brakes at Discount Prices - Help Desk Dispatcher We are seeking a highly organized and authoritative Help Desk Dispatcher to act as the "air traffic controller" for our IT support operations. In this dual-focused role, you will be responsible for the end-to-end management of the ticket queue, triaging incoming service requests, and managing technician workflows to ensure maximum resource utilization. Key Responsibilities • Ticket Dispatching & Workflow Coordination, • Ticket Intake & Triage: Serve as the primary point of contact for all incoming service requests. Evaluate the urgency and business impact of issues to accurately prioritize and categorize tickets within the ITSM platform (e.g., ConnectWise, ServiceNow, Remedy)., • Queue Management: actively manage the service board to ensure all tickets are assigned, processed, updated, and closed within stipulated Service Level Agreements (SLAs)., • Technician Utilization: Manage the schedules and workflows of the technical team, assigning tickets based on technician skill set, availability, and geographic location (if applicable) to maximize efficiency., • Proactive Monitoring: Continuously review queues for "stale," "past due," or neglected tickets to minimize downtime and prevent operational bottlenecks., • Incident Lead, • Stakeholder Communication: act as the "voice of the incident." Provide regular, clear, and high-level status updates to management and stakeholders regarding the current state, estimated time to restoration (ETA), and available workarounds., • Technical Aptitude: A strong fundamental understanding of IT concepts (Windows environments, networking basics, cloud services) to accurately interpret user issues, categorize them, and route them to the correct technical tier., • ITSM Proficiency: Proven experience navigating and managing ticketing systems such as ConnectWise, ServiceNow, Remedy, Jira, or similar platforms., • Leadership: The ability to lead a team and maintain composure during high-stress situations. You must be able to make quick, decisive choices during a crisis., • Communication: Exceptional verbal and written communication skills, with the ability to translate technical jargon into business-friendly updates for stakeholders., • Organized: Proven ability to manage multiple, competing priorities in a fast-paced environment without letting details slip through the cracks. Experience: 1–3 years of experience in an IT Help Desk, Managed Service Provider (MSP) environment, or a similar service coordination/dispatch role. Key Performance Indicators (KPIs) Success in this role will be measured by: • Reduced Mean Time to Repair (MTTR): Driving faster resolution through efficient routing., • SLA Compliance Rate: Ensuring tickets are acknowledged and resolved within agreed timeframes., • First-Call Resolution Rate: Ensuring tickets are routed to the right person the first time to minimize "ticket bounce.", • Technician Utilization: maximizing billable/active time for the technical team. Employee Benefits At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, a good working environment and an excellent combination of additional benefits like health, dental, vision and life insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid personal and sick time, paid holidays, on-the-job training, and opportunities for career growth and advancement. Candidates can apply online at . For any questions, you can call our Recruitment toll free # at 844-375-3995. #ZR Mavis is an Equal Opportunity Employer Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting . We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to . Job Posted by ApplicantPro

Job Description Level 2 Network Engineer Technician (Onsite) Stamford, CT Location: Stamford, CT (Onsite) Job Type: Full-Time About Us: Join Netsurit at the forefront of AI transformation, where technology meets ambition. Were a dynamic, fast-growing Managed Service Provider (MSP) based in Stamford, CT, delivering cutting-edge IT solutions with a security-first mindset. Our mission? To empower businesses with reliable technology and exceptional service while shaping the future of AI-powered innovation. Help us design, implement, and scale intelligent solutions that automate processes, uncover insights, and accelerate growth. You'll leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. As we continue to grow, were looking for a skilled and motivated Level 2 Network Engineer Technician to join our team. Position Summary: As a Level 2 Network Engineer, you'll provide remote and onsite support to our clients in the Stamford, CT area. You'll act as an escalation point for Level 1 issues and handle more complex technical problems related to networks, systems, and software. This hybrid role is ideal for someone who is technically adept, eager to grow, and passionate about cybersecurity, customer service, and AI innovation. Key Responsibilities: • Provide Level 2 support for desktops, laptops, printers, mobile devices, and networking issues, • Manage and troubleshoot Microsoft Office 365 environments (Exchange, Teams, SharePoint), • Support and maintain Active Directory, DNS, and Group Policy, • Perform onsite visits for installations, troubleshooting, and project work, • Document work thoroughly in ticketing and knowledge base systems, • Escalate unresolved issues to higher-level engineers when appropriate, • Maintain a strong focus on cybersecurity best practices across all client environments, • Stay up to date with new technologies and participate in ongoing training and certifications, • Collaborate on AI-driven solutions that enhance client operations and deliver measurable business outcomes Qualifications: • 3+ years of experience in a help desk or technical support role, preferably with an MSP, • Proficient in Microsoft Office 365 administration and support, • Strong knowledge of Active Directory and DNS, • Familiarity with remote monitoring and management (RMM) tools and ticketing systems, • Excellent communication and customer service skills, • Self-motivated, detail-oriented, and able to manage multiple priorities, • Must have a valid drivers license, reliable transportation, and be located within commuting distance of Stamford, CT, • Strong understanding of cybersecurity principles and a commitment to securing client environments Preferred: • Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Certified, • Experience supporting Windows servers, firewalls, and backup solutions, • Experience or interest in AI technologies (Microsoft Copilot, Azure AI, ML models) Why Join Us? • Be part of a close-knit team that values your input and growth, • Exposure to a broad range of technologies and industries, • A hybrid work environment with flexibility and autonomy, • Ongoing professional development and training, • Competitive compensation and benefits, • Opportunity to work on AI-powered innovation projects Artificial Intelligence Innovation: Join Netsurit at the forefront of AI transformation—where technology meets ambition. Help us design, implement, and scale intelligent solutions that empower our clients to automate processes, uncover insights, and accelerate growth. Leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Be part of a team thats shaping the future of AI-powered innovation. Note to Agencies Principals only. No recruiters, no agencies, no unsolicited services. Company DescriptionAbout Netsurit: We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers! With headquarters in New York, Netsurit is a global leader in IT solutions, providing comprehensive managed services, cybersecurity, AI capabilities, and strategic insights for organizations of all sizes. For 27 years, Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on, secure, and resilient. A Note to Third Parties: Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offerAbout Netsurit: We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers! \r\n\r\nWith headquarters in New York, Netsurit is a global leader in IT solutions, providing comprehensive managed services, cybersecurity, AI capabilities, and strategic insights for organizations of all sizes.\r\n\r\nFor 27 years, Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on, secure, and resilient.\r\n\r\n A Note to Third Parties: Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offer

Job Description Level 2 Network Engineer Technician (Onsite) Stamford, CT Location: Stamford, CT (Onsite) Job Type: Full-Time About Us: Join Netsurit at the forefront of AI transformation, where technology meets ambition. Were a dynamic, fast-growing Managed Service Provider (MSP) based in Stamford, CT, delivering cutting-edge IT solutions with a security-first mindset. Our mission? To empower businesses with reliable technology and exceptional service while shaping the future of AI-powered innovation. Help us design, implement, and scale intelligent solutions that automate processes, uncover insights, and accelerate growth. You'll leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. As we continue to grow, were looking for a skilled and motivated Level 2 Network Engineer Technician to join our team. Position Summary: As a Level 2 Network Engineer, you'll provide remote and onsite support to our clients in the Stamford, CT area. You'll act as an escalation point for Level 1 issues and handle more complex technical problems related to networks, systems, and software. This hybrid role is ideal for someone who is technically adept, eager to grow, and passionate about cybersecurity, customer service, and AI innovation. Key Responsibilities: • Provide Level 2 support for desktops, laptops, printers, mobile devices, and networking issues, • Manage and troubleshoot Microsoft Office 365 environments (Exchange, Teams, SharePoint), • Support and maintain Active Directory, DNS, and Group Policy, • Perform onsite visits for installations, troubleshooting, and project work, • Document work thoroughly in ticketing and knowledge base systems, • Escalate unresolved issues to higher-level engineers when appropriate, • Maintain a strong focus on cybersecurity best practices across all client environments, • Stay up to date with new technologies and participate in ongoing training and certifications, • Collaborate on AI-driven solutions that enhance client operations and deliver measurable business outcomesQualifications:, • 2+ years of experience in a help desk or technical support role, preferably with an MSP, • Proficient in Microsoft Office 365 administration and support, • Strong knowledge of Active Directory and DNS, • Familiarity with remote monitoring and management (RMM) tools and ticketing systems, • Excellent communication and customer service skills, • Self-motivated, detail-oriented, and able to manage multiple priorities, • Must have a valid drivers license, reliable transportation, and be located within commuting distance of Stamford, CT, • Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Certified, • Experience supporting Windows servers, firewalls, and backup solutions Artificial Intelligence Innovation: Join Netsurit at the forefront of AI transformation—where technology meets ambition. Help us design, implement, and scale intelligent solutions that empower our clients to automate processes, uncover insights, and accelerate growth. Leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Be part of a team thats shaping the future of AI-powered innovation. Please share your experience and knowledge in AI as part of your application wed love to see how you can help us drive whats next. Note to Agencies Principals only. No recruiters, no agencies, no unsolicited services.

Job Description Senior Systems Engineer (L3) Location: Remote - working US hours (4pm - 12am / 1am - depending on daylight savings) Type: Full-Time Company: Netsurit | Global Managed Services Provider If Microsoft is your playground and outages are boss fights — this role is for you. About Netsurit Netsurit is a global MSP helping organizations grow, scale, and stay secure through modern IT. Our mission is to Support the dreams of the doers, with a culture that genuinely supports personal and professional growth. This is not a keep-the-lights-on role. This is for senior engineers who thrive in MSP environments, own complex infrastructure, and lead when things get difficult. The Role As a Senior Microsoft Systems Engineer (L3), youll work across projects and advanced support, acting as a technical leader for customers and internal teams. You will: • Design, build, migrate, secure, and optimize Microsoft environments, • Lead infrastructure, DR, security, and modernization projects, • Handle advanced L2/L3 escalations, • Work directly with customers as a trusted technical advisor, • Windows Server, Microsoft 365, Exchange, • Azure & hybrid infrastructure, • Disaster Recovery & BDR: Datto, Veeam, SaaS backups, • Cybersecurity best practices across client environments Youll plan, implement, and manage: • Server deployments and migrations, • Microsoft 365 & Exchange migrations, • Azure and hybrid infrastructure, • DR & BDR solutions (Datto, Veeam, SaaS) Provide L2/L3 escalation support for: • Troubleshooting via phone, email, and ticketing systems, • SLA and ITIL-aligned ticket management, • Proactive queue monitoring and escalation, • Maintaining accurate technical documentation Troubleshoot and support: • LAN/WAN connectivity, switches, routers, firewalls, • Endpoints and peripherals, • DNS, SPF, DKIM, DMARC, • Patch management strategies Experience • 6+ years in progressive systems engineering / technical support, • Recent (last 12–24 months) hands-on experience with:, • Server & Microsoft 365 / Exchange migrations, • DR & backup solutions (Datto, Veeam), • Email security and spam filtering platforms, • Windows Server, Microsoft 365, Azure, • PC/laptop deployment, troubleshooting, malware remediation, • Proven infrastructure design and implementation experience (Visio a plus), • Experience across regulated industries (finance, medical, legal, non-profit, real estate), • Vendor management and negotiation experience, • Strong analytical, troubleshooting, and documentation skills, • Clear, confident customer-facing communication, • A+, Server+, Security+, Microsoft certifications (or equivalent), • Cybersecurity certifications (highly advantageous), • Associates or Bachelors degree in IT or related field, • Deep expertise in Microsoft, Azure, networking, and security infrastructure Artificial Intelligence Innovation: Join Netsurit at the forefront of AI transformation—where technology meets ambition. Help us design, implement, and scale intelligent solutions that empower our clients to automate processes, uncover insights, and accelerate growth. Leverage tools like Microsoft Copilot, Azure AI, and custom machine learning models to turn data into meaningful business outcomes. Be part of a team thats shaping the future of AI-powered innovation. Please share your experience and knowledge in AI as part of your application wed love to see how you can help us drive whats next. Note to Agencies Principals only. No recruiters, no agencies, no unsolicited services.

Job Description Job Title: Sr. Systems Engineer Location: Fishkill, NY, Albany, NY or Purchase, NY Schedule: Mon-Fri 8:30a-5p with hybrid flexibility after 90-day training Acture Solutions is seeking a skilled and versatile Sr. Systems Engineer to join our Corporate Centralized Services team. This hybrid role supports a range of government, education, and commercial clients. The Senior Systems Engineer plays a key role in designing, implementing, and maintaining enterprise infrastructure environments to ensure optimal uptime, performance, security, and compliance. If you are passionate about infrastructure, systems administration, and delivering strong client outcomes, this is an opportunity to thrive in a collaborative, fast-paced MSP environment. What You’ll Do • Design, implement, and maintain Windows and Linux server environments, • Architect and support client-facing and internal infrastructure solutions, • Administer Active Directory, Group Policy, DNS, DHCP, Exchange, and Microsoft 365 environments, • Support Azure services including Entra ID, SharePoint, Intune, and SCCM, • Manage VMware, Hyper-V, and Proxmox environments, including updates, configuration changes, and firmware lifecycle, • Support backup and disaster recovery solutions using tools such as VEEAM, SaaS Backup, and business continuity platforms, • Apply security best practices through patching, endpoint protection, access controls, and email security (SPF, DKIM, DMARC), • Troubleshoot escalated technical issues, perform root cause analysis, and implement long-term solutions, • Execute upgrades, migrations, and greenfield deployments with minimal disruption, • Proactively monitor and tune systems to maximize uptime, performance, and reliability, • Collaborate with project managers, field technicians, and helpdesk teams on infrastructure initiatives, • Maintain clear technical documentation, system configurations, and asset inventories, • Provide mentorship and support knowledge sharing across the team, • Participate in internal and client-facing audits supporting HIPAA, SOC2, and other compliance standards, • Uphold and model Acture’s Core Values: Accountability, Customer First, Trust, Integrity, Opportunity, Nurturing Positive Culture & Fun What You Bring • Bachelor’s degree in IT, Computer Science, or equivalent experience, • 5+ years of systems engineering or systems administration experience in an MSP or enterprise environment, • Strong experience with Windows Server (2019–2022), Active Directory, Group Policy, and PowerShell, • Working knowledge of Linux server environments, • Experience with VMware, Hyper-V, and Proxmox virtualization platforms, • Experience with Microsoft 365, Exchange Online, SharePoint, Intune, and Entra ID, • Familiarity with Mosyle/JAMF, SCCM, DNS, DHCP, and patch management, • Ability to execute complex upgrades, integrations, and migrations, • Strong troubleshooting, problem-solving, and communication skills, • Ability to manage multiple priorities independently in a client-focused environment Skills for Success • Customer-first mindset with strong technical judgment and proactive approach, • Organized, detail-oriented, and adaptable, • Able to prioritize work and manage competing demands effectively, • Focus on system reliability, documentation accuracy, and continuous improvement Who We Are Acture Solutions Inc. is a trusted fast paced IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. Why Join Acture Solutions? At Acture Solutions, we do more than support IT—we help organizations operate securely and efficiently. We are committed to professional growth, meaningful work, and a culture where your contributions matter. What We Offer • Salary range: $100,000–130,000 (based on experience), • Medical, dental, vision, 401k, EAP, and generous paid time off, • A culture that values collaboration, respect, and meaningful impact Ready to Get Started? If you are passionate about technology, enjoy solving complex problems, and want to make a real difference, apply today. Valid driver’s license and background check required.

Job Description Job Title: Growth Marketing Specialist – SEO & Inbound Location: Hybrid – Albany, Fishkill or Purchase, NY Schedule: 3 days on-site per week Turn Search Intent into Revenue in a Role Built for Impact Acture Solutions is looking for a hands-on, data-driven Growth Marketing Specialist to lead our in-house inbound marketing engine. You’ll work side-by-side with Sales, tapping into the power of SEO and analytics to drive real, measurable growth. No vendor management. No people oversight. Just the opportunity to build and optimize every day—and see the pipeline grow because of it. If you’re passionate about organic growth, thrive in fast-paced B2B environments, and love watching your strategies turn into sales, this is your chance to own the entire inbound motion at a mission-driven tech company. What You’ll Do • Run monthly Screaming Frog crawls, address indexing issues, and collaborate with devs to optimize Core Web Vitals, • Build and maintain an Ahrefs workspace; deliver weekly SEO topic briefs to content writers, • Rewrite metadata, headers, and internal links; deploy schema markup (Service, FAQ, Review), • Manage backlink strategies: pitch guest posts, reclaim links, swap backlinks with partners, • Own GA4, HubSpot Marketing Hub, and Leadfeeder; build Looker Studio dashboards, • 2 years of B2B SEO or demand-gen experience (ideally in tech/MSP space), • Proven track record of competitive keyword wins and revenue-driving strategies, • Advanced skills in Ahrefs or Semrush, GA4, Search Console, HubSpot (or similar), • Solid HTML and CMS editing (WordPress, Webflow, or similar), • Familiar with Core Web Vitals, schema, and white-hat link building, • Strong communicator who translates data into pipeline, • Experience in regulated sectors like education, banking, or healthcare, • Familiarity with pairing SEO and paid media (Google Ads, LinkedIn), • Video editing ability to repurpose webinars or engineer interviews, • Builder mindset—resourceful, autonomous, and results-oriented Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with mission-driven organizations—like schools, nonprofits, regional banks, and labs—to enhance operations and growth through exceptional service and cutting-edge IT strategy. Why Join Acture Solutions? • Competitive salary: $60,000–$90,000 (based on experience), • Medical, dental, vision, 401(k) with match, EAP, and generous PTO, • Budget for tools, training, and certifications If you're ready to make your mark, drive serious SEO results, and be part of a high-impact team, apply today. A brief case study showcasing an SEO win and its pipeline impact is encouraged. Valid driver’s license and background check required.

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Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

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Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).With Uber, you can cash

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