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The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person

Field Tech Officer (FTO) - Job Title: Field Tech Officer (Level 1 / 2 depending on experience) - Reports To: Technical Operations Lead / Service Manager - Location: On-site at client premises (and remote when needed) **Technical Responsibilities** - Install, configure, and maintain desktops, laptops, printers, routers, and network devices. - Perform on-site troubleshooting of hardware, software, and network issues. - Install and configure operating systems (Windows/macOS) and common business software. - Manage device replacements, backups, antivirus, and patching. - Document every site visit, ticket resolution, and issue escalation. - Set up and support VoIP phones, surveillance systems, and other peripherals. - Provide basic support for cloud systems (Office 365, Google Workspace). - Report recurring issues to leadership for root-cause analysis. - Handle emergency calls during business hours (or rotational after-hours if needed). **Client-Facing / People Skills** - Communicate clearly with non-technical clients — especially under pressure. - Listen actively and extract exact pain points. - Represent your company with professional appearance and punctuality. - Document notes for hand-off to other techs and for record-keeping. - Educate clients gently when necessary, without sounding arrogant or rushed. - Stay calm and composed even when dealing with frustrated clients. - Maintain confidentiality and respect client data. **Requirements** - 1+ years in IT support or technical field work (desktop/network support) - Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools - Willingness to travel between client sites - Ability to lift and move equipment (~30lbs) - Comfortable using ticketing systems, documentation tools, remote access tools - Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals **Soft Skills** - Problem-solver mindset — doesn’t freeze under pressure. - Doesn’t guess — knows when to escalate or double-check. - Treats clients like partners, not a burden. - Self-motivated — doesn’t need micromanagement - Detailed — writes accurate ticket notes and documentation - Time aware — knows how to triage onsite tasks under a schedule - Curious — learns new tools, doesn’t stay stagnant

Role Overview Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 100 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Manager (Bilingual) who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career. For those who are result-driven, enthusiastic, and looking to join a one-of-a-kind team, KPOT is the place to be! The Restaurant Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential. RESPONSIBILITIES - Full Operational Oversight: Hold full P&L accountability, manage prime cost control (food, labor, purchasing), inventory, and ensure compliance with federal, state, and local regulations. - Team Leadership & Staffing: Lead hiring, staffing to required levels, corrective actions, and integrated company initiatives across teams. - Standards & Procedures: Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures. - Customer & Floor Management: Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service. - Facilities & Special Projects: Conduct operational audits, resolve facilities issues, and manage weekly special projects. Core Qualifications - Restaurant & Bar Management Experience: 2+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision. - Certified Food Safety: Holds a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards. - Tech-Savvy Operations: Proficient in POS systems, scheduling software, inventory/purchasing platforms, streamlining daily operations. - Professional Communication: Demonstrates clear, high-level communication skills to effectively lead teams and enhance guest satisfaction. - Financial Acumen: Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs. - Bilingual, English and Mandarin required Preferred Qualifications - Advanced Leadership: 3+ years in full-service restaurant management and bartending, with a proven track record of operational excellence. - Food Safety Expertise: Holds a State-Mandated Food Manager Certification, reflecting advanced food safety and regulatory knowledge. - Operational Technology Mastery: Deep familiarity with restaurant tech tools, including advanced POS, scheduling, and inventory systems. - Guest Experience Champion: Strong communication and a passion for delivering world-class service at every touchpoint. - Strategic Financial Insight: In-depth understanding of P&L metrics with the ability to implement strategies that drive profitability and improve key KPIs. Perks & Benefits - Flexible Scheduling: Enjoy a healthy work-life balance with shifts that fit your lifestyle. - Generous Employee Discount: Receive 30% off meals to enjoy your favorite dishes anytime. - Vibrant Work Culture: Be part of a fun, high-energy team with opportunities for career growth and advancement. - Performance-Based Bonus Potential: Earn additional income through performance and goal-driven incentives. ABOUT KPOT KPOT offers both worlds of Korean BBQ and Asian Hot Pot. What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue. Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience. KPOT Korean BBQ & Hot Pot provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws. Job Type: Full-time Pay: $65,000.00 - $85,000.00 per year Benefits: - Employee discount - Flexible schedule - Paid time off - Paid training Shift: - Day shift - Evening shift - Night shift - Work Location: In person

We are looking for a motivated and professional Real Estate Agent to join our team. The ideal candidate will assist clients in buying, selling, and renting properties while providing expert advice and exceptional service throughout the process. Key Responsibilities: Assist clients in buying, selling, and renting residential or commercial properties Provide guidance and advice on market conditions, pricing, and legal requirements Schedule and conduct property viewings and open houses Promote properties through listings, advertisements, and networking Negotiate contracts and handle all necessary paperwork Maintain up-to-date knowledge of real estate laws, local zoning regulations, and financing options Build and maintain relationships with clients, developers, and other real estate professionals Qualifications: Valid real estate license Proven experience as a real estate agent or similar role preferred ( but not required) Strong negotiation and communication skills Customer-service oriented and goal-driven Knowledge of local property market and real estate trends Ability to work independently and manage time efficiently Basic computer and mobile device proficiency (for CRM, listings, etc.)

Qualifications Previous experience in a kitchen or culinary setting is preferred but not required. Familiarity with cash register operations and point-of-sale systems such as Aloha POS is a plus. Strong time management skills to handle multiple tasks efficiently in a fast-paced environment. Excellent customer service skills with the ability to engage positively with customers. Knowledge of grocery store operations and retail math is beneficial. Ability to work collaboratively as part of a team while also being self-motivated. Must be able to stand for extended periods and lift moderate weights as required. Join us as a Deli Associate where you can showcase your culinary skills while providing outstanding service to our valued customers!