Client Advisor - Santa Anita Mall
hace 9 días
Arcadia
Job Description This is a full-time on-site role for a Client Advisor at CH Jewelers/ TimeVallée in Arcadia, CA. The Client Advisor will be responsible for client relations, ensuring customer satisfaction, effective communication, customer service, sales assistance, and maintaining interpersonal communications with clients. Job Responsibilities: * Act as a primary point of contact for clients, addressing their needs and concerns with professionalism and empathy * Develop and nurture long-term client relationships to ensure satisfaction and loyalty through the use of CRM tools * Provide tailored product recommendations based on clients' requirements * Achieve monthly sales quota through repeat client business and development of new clients * Develop business growth by focusing on key product pillars * Collaborate with your co-workers to deliver a seamless and outstanding client experience Required Qualifications: * Customer Satisfaction management skills * Strong interpersonal and communication skills * Strong client relations, customer service skills, and outstanding hospitality expertise * Excellent organizational and time management skills * Ability to work collaboratively in a team environment * Flexibility to work non-traditional hours, including weekends, and holidays * Bachelor's or Associate's degree or above required * Must have authorization to work in the United States Desired Qualifications: * Native or working proficiency in an additional language other than English * Prior experience in luxury retail, jewelry industry, or hospitality * Knowledge or qualifications in luxury watches, jewelry, and/ or hospitality services *The offered pay rate will be based on the candidate’s relevant skills and experience *Please note that this is an active job posting, and we are currently screening candidates. However, the anticipated start date for this position will be closer to early to mid-November. Company DescriptionWorking at Chong Hing Jewelers offers a unique opportunity to be part of a legacy in luxury retail, renowned for its dedication to exceptional craftsmanship and customer service since its founding in 1970. As the company continues to expand, Chong Hing Jewelers is excited to open a new location in Arcadia, featuring both CH Jewelers and TimeVallee, a prestigious multi-brand boutique showcasing some of the world’s most sought-after luxury watchmakers. This new venture blends tradition with modern innovation, providing an elevated shopping experience in a thriving retail environment. Joining the team at the CH Group means becoming part of a brand that values excellence, growth, and a passion for luxury, while contributing to the success of a highly anticipated new store in a prime location.Working at Chong Hing Jewelers offers a unique opportunity to be part of a legacy in luxury retail, renowned for its dedication to exceptional craftsmanship and customer service since its founding in 1970. As the company continues to expand, Chong Hing Jewelers is excited to open a new location in Arcadia, featuring both CH Jewelers and TimeVallee, a prestigious multi-brand boutique showcasing some of the world’s most sought-after luxury watchmakers. This new venture blends tradition with modern innovation, providing an elevated shopping experience in a thriving retail environment. Joining the team at the CH Group means becoming part of a brand that values excellence, growth, and a passion for luxury, while contributing to the success of a highly anticipated new store in a prime location.